Name: Hampton Inn Birmingham/Mountain Brook
Address: 2731 Highway 280 S, Birmingham, Alabama, United States of America, Birmingham, Alabama, US
Price range: $106–$266 per night
Rating: 7.28

What guests think

At Hampton Inn Birmingham/Mountain Brook, travellers consistently praise the friendly, helpful staff and convenient Mountain Brook location, while many report an aging, renovation-affected property with frequent maintenance issues, cleanliness concerns, occasional elevator or room problems, and uneven value.

Cleanliness is a recurring complaint, including dirty or worn carpets, unpleasant odors, and poorly maintained bathrooms. Rooms are dated with small bathrooms and issues like A/C, plumbing, humidity, and worn fixtures; some guests did note comfortable beds. Breakfast feedback is inconsistent, ranging from good to meager or poorly replenished. Overall, expect a convenient base with noticeable wear and variability in quality.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Property is older and under renovation; guests report recurring elevator outages and some security concerns with exterior doors. There are also occasional reports of pool issues, including a green pool or no pool during stays.

Related guest reviews

6

Roxanne

Nov 21, 2024

·

Stayed 1 night

Pool was green. Maids knocked 8am beating on door. To add a guest name to room is $22 for Husband to check in who beat me there. Was hung up on by reception. Will never return.

6

John

Jun 30, 2025

·

Stayed 2 nights

This property is a bit worn around the edges. It seems clean and is convenient so it works. It’s a fairly utilitarian experience. 1/2 elevators were working so stairs became viable option. Cleaning signs posted throughout property during daylight hours. Can’t they clean at night? Walking from eating area to coffee area triggers the auto front door - annoying. If you are visiting in Moubtsin Brook it is convenient to where you likely want to go. Nice shopping in Mt Brook Village etc.

10

Robert

Jun 13, 2023

·

Stayed 2 nights

I rented three rooms for two nights. My children were close by in the other rooms so I liked this. I particularly enjoyed the fitness center and the pool. Breakfast was good and my wife enjoyed having the fruit options available since she is vegan.

4

Kent

Apr 7, 2023

·

Stayed 2 nights

Staff was pleasant and helpful, rooms and property facility in general needs to be refreshed - getting run down. There 2 days - elevator was broken at some point on both days. carpets/ceilings/lighting/appliances all have seen better days.

4

Henry

Jun 11, 2024

·

Stayed 2 nights

No suite as advertised No pool No breakfast (only grab and go bags) Rude front desk clerk Filthy floors in our room Broken coffee pot

4

John

Oct 7, 2024

·

Stayed 2 nights

This particular Hampton Inn is rundown and out of date. Maintenance is not being performed. Of the two elevators only one worked and on one occasion none of them worked. We were forced to use the stairs. It is terribly overpriced. It is obvious that the owners of this property are not willing to make an investment in improvement. The receptionist could not locate my reservation, even though I had a printed copy from Expedia. It is not what you would expect when renting a room at the Hampton Inn.

4

Angela

Oct 5, 2024

·

Stayed 1 night

This hotel was sort of a disaster. The elevator did not work. The bathroom smelled horrible. The toilet paper holder was broken. The ladies at the front desk at check in were not very friendly. It felt very dirty.

8

Jenny

Sep 15, 2025

·

Stayed 4 nights

Under renovation so rooms should be upgraded soon

2

Aubrey

Apr 29, 2025

·

Stayed 1 night

The property is in such poor condition that the handles have been torn off all the exterior doors. They don’t close, much less lock. I’m a female traveling alone and felt very unsafe. Paint is peeling off the bathtub. The toilet paper holder has been torn off the wall.

8

Tyler

May 30, 2025

·

Stayed 1 night

The stay was good. The rooms are nice. They have two external doors ok the north side that were never closed. They were always propped open. I know it’s a nice location, but the security was lacking.

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Cleanliness

Cleanliness is a common concern, with reports of dirty carpets, musty or mildew smells, hair or grime in rooms, and mold in bathrooms.

Related guest reviews

2

Aline

Apr 20, 2025

·

Stayed 2 nights

It was very dirty with mold in bathroom. Very old

2

Mike

Oct 10, 2025

·

Stayed 1 night

Smells. Room not clean even after remodel. Great location but really gross

6

Jacquelin

Dec 16, 2025

·

Stayed 2 nights

We have used this hotel for many years when we come to visit family in the area. The bathroom was not clean. A drip from the faucet in the tub could be heard throughout the night. Not the same quality of stay that we have experienced in the past.

4

Tracy

May 18, 2025

·

Stayed 1 night

Rooms smelled musty.

4

Beatrice

Feb 5, 2023

·

Stayed 1 night

the bathroom was not clean, there was urine, on both sides of the toilet, and mold around the tub

4

Deborah

Mar 14, 2025

·

Stayed 1 night

The bed was dirty - hair visible on it. Front desk was notified and they said they would make a note of it. We drove the hour and a half back home rather than staying in dirty quarters.

4

David

Mar 9, 2025

·

Stayed 1 night

Shabby and not very clean.

4

Becca

Jun 26, 2025

·

Stayed 1 night

The property as a whole is older and not well maintained. When we checked in the water had been shut off all day and was going to be off for several more hours. Our first room had droplets of blood on the floor by the toilet. The second room was fine, but I won’t be going back. The common areas were dirty, and the place as a whole was dated and not well cared for. I was very disappointed. On a positive note, the lady at the front desk, Charm was kind, apologetic, and helpful.

2

Lauren

May 30, 2025

·

Stayed 1 night

On checkin- not given WiFi or breakfast info. 1st room: soap dispenser filed with water. Broken toilet. No answer when called front desk. Asked for new room. 2nd room: so dirty. Not vacuumed. Chip crumbs on carpet. I stepped on a broken wooden golf tee. There was a pubic hair sticking to the bathroom door. That’s when we left. Outside, there was broken glass at the entrance.

4

James C

Jul 24, 2023

·

Stayed 1 night

This hotel needs a complete overhaul. Bathroom was not cleaned well and tile, carpet tubs etc need to be replaced. Very tired.

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AI-generated summary based on recent guest reviews

Rooms

Rooms are dated, with issues like A/C not working, humidity, plumbing leaks, worn fixtures, and small bathrooms; some guests noted comfortable beds.

Related guest reviews

2

Shane

Aug 17, 2024

·

Stayed 1 night

Checked in and the room they assigned us had not been cleaned. Bed was unmade and a cup on the table. Second room they assigned us was extremely hot as the AC wasn’t working. Carpet was wet from the condensation. Went to the staff and they made me feel stupid by assuming we didn’t know how to work the AC. They never came and checked it. The room was very warm all night. DO NOT STAY HERE.

4

Otylia

Jul 16, 2023

·

Stayed 1 night

Our room felt damp and humid. Needs updating.

4

Wendy

Jan 20, 2025

·

Stayed 1 night

Thermostat didn't work in room, air conditioner/heater did not work. When air did come out it was unbelievably noisy. Mattress needs updating - rolling to one side due to worn spot.

6

Elizabeth

Sep 12, 2025

·

Stayed 1 night

The hallway was kinda dark and needed updating. The room appear nice and clean beds comfortable. The outlets needed replaced they were wore out could not plug anything up. The usb port for cell phone charging was wore out as well. The water pressure was very low, the toilet was not working properly but they did come on fix it. The room was nice looks needed painting but was ok. The location was near good places to eat and shop for local things close to the local medical doctors. It appears it might about to be remolding.

4

Brian

Oct 2, 2025

·

Stayed 2 nights

Tub faucet had continuous leak. Stucco pealing off ceiling. Large crack in wall repaired poorly. Toilet seat loose. Long hair hanging from wall fixture. Soap dispenser hanging loose from wall. All for $167.00 per night

6

Russ

Feb 15, 2023

·

Stayed 1 night

Noisy and out dated. Room was really small.

8

Wade

Jul 30, 2023

·

Stayed 1 night

Good spot. No refrigerator in the room. It was a bit dated but the beds were comfortable and the rooms were decent size

6

Chelsea

Jun 26, 2023

·

Stayed 2 nights

Everyone was very friendly, but when we arrived the room we booked was not available. We booked a king bed room and all they had was a queen bed room and it was an ADA room. The shower allowed water to go all over the floor, there was no barrier. We had to use all of our towels to get the water up off the floor. There was no counter space in the bathroom for our cosmetic/bathroom stuff. There also was no small fridge in the room. I have never been to a Hampton Inn that does not have a fridge as an amenity. Bed was also not very comfortable.

4

Lauren

Mar 31, 2025

·

Stayed 1 night

We had a king bed with pull out couch for our kids. The pull out bed had dirty sheets on it that had some pretty nasty stains on them. The bathroom door didn’t shut all the way and the main door to the room had to be pushed pretty hard to be closed all the way. The hallways were dirty and the elevator was very hot. The water pressure was very good though as was the air conditioning.

6

Darcy

Nov 14, 2025

·

Stayed 1 night

The hotel is dated but it was inexpensive. Had to keep the bathroom door shut and the AC running to drown out the tub faucet drip. Apparently it has been dripping for atleast a year from the looks of the tub. Guess they don’t care.

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Service

Staff are frequently described as friendly and helpful, with several standout employees mentioned by name. However, guests also reported check-in problems, overbooking, and occasional unresponsive or rude interactions.

Related guest reviews

10

Frank

Mar 31, 2023

·

Stayed 1 night

Quick check-in. Super helpful front desk help. Nice staying at a clean pet friendly hotel.

8

peter

Oct 20, 2024

·

Stayed 1 night

Although property is in need of renovation, staff and service are great and friendly

4

John

Oct 18, 2023

·

Stayed 1 night

The hotel has renovations going on, which is fine. Check in was an issue. Close to midnight, no one in line, took 20 minutes. Employee, who was extremely nice, had no idea what she was doing. Still didn't when I left. She discovered someone had already made keys and gave them to me. Air conditioner didn't work properly, which made for a difficult sleep. Can't get checked in, can't get decent sleep, hard to be content with the stay.

8

Rebecca

Jul 31, 2023

·

Stayed 1 night

Staff was wonderful, prompt, and friendly. The area directly behind the hotel was charming and with many shoppes and dining options. The hotel itself was clean but could definitely use a makeover. Will stay again for convenience, friendly service, and safety of location.

10

Michael

Jun 25, 2023

·

Stayed 3 nights

I stayed at this hotel for five weeks during training and everyone was wonderful. They treated me with respect and were very friendly. The front desk was awesome James and D’Angela are assets to your company!!! The entire staff made my day they’re fantastic. Thank you!!!

10

Andrew

Jul 2, 2024

·

Stayed 1 night

Great service. They are getting to upgrade facility, so it will even better.

10

Alan

Jan 16, 2024

·

Stayed 2 nights

I was in Mountain Brook for a funeral. I had to deal with a terrible winter storm. Staff was very helpful and made sure I had extra food and water for my drive. They went over and beyond….nice folks.

10

Lillian

Dec 25, 2025

·

Stayed 2 nights

The staff was so nice and helpful! They made my stay extra special.

2

Daniel

Oct 3, 2025

·

Stayed 1 night

It was overbooked? Couldn’t check in

8

David

May 27, 2025

·

Stayed 2 nights

The staff is very welcoming especially Jerry! The room was clean and comfortable. We have stayed here many times over the last 15 years and we look forward to seeing the renovations completed.

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Location

Location is consistently praised for safety and easy access to Mountain Brook, dining, shopping, and nearby attractions.

Related guest reviews

10

Wallace

May 14, 2023

·

Stayed 1 night

My “Go To” stay place when in Birmingham. Clean, friendly, close to business contacts and in a safe part of town.

10

Heather

Feb 2, 2023

·

Stayed 1 night

Love the location!

6

Elizabeth

Sep 12, 2025

·

Stayed 1 night

The hallway was kinda dark and needed updating. The room appear nice and clean beds comfortable. The outlets needed replaced they were wore out could not plug anything up. The usb port for cell phone charging was wore out as well. The water pressure was very low, the toilet was not working properly but they did come on fix it. The room was nice looks needed painting but was ok. The location was near good places to eat and shop for local things close to the local medical doctors. It appears it might about to be remolding.

10

Jill

Sep 27, 2023

·

Stayed 3 nights

Reasonable price, friendly staff, conveniently located.

10

Yuanzhi

Jul 9, 2025

·

Stayed 1 night

Nice place to stay. Safe and good location

10

Ilana

Jul 9, 2025

·

Stayed 3 nights

I was there for business travel and needed my mom to be able to take care of my baby while I worked. We had adjoining rooms which was perfect. While it is an older hotel they are in the midst of renovations - it’s clean and friendly and the location cannot be beat in terms of putting you right into Mountain Brook village. I’m very glad we stayed here and I look forward to seeing what they do with the renovation.

10

Nancy

May 8, 2025

·

Stayed 1 night

Stayed overnight while traveling. Good location for our needs.

6

Mary

Jul 28, 2023

·

Stayed 1 night

Hotel is outdated and cramped. The lobby/dining area is dark and small and the breakfast is slim— not the usual Hampton Inn fare I’m used too. Out of cereal and they didn’t replenish— it just made a bad impression on me for what I had to pay for this hotel room. Also- the room was clean but tiny tiny bathroom. The location is great- convenient to Homewood, Mtn Brook and the Summit.

8

Sherry

Oct 7, 2023

·

Stayed 1 night

This is an older property operated by Hampton Hotels. but its location provides easy access to all of Downtown Birmingham and the multitude of locations south of the city. The rooms and hotel are clean and comfortable and the staff always helpful.

8

Dean

Apr 16, 2024

·

Stayed 1 night

Very nice area with access to restaurants and shopping.

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Dining

Breakfast feedback varies: some found it good or excellent, while others reported limited options, items not replenished, or grab-and-go only.

Related guest reviews

10

Carolyn

Feb 13, 2023

·

Stayed 1 night

Very friendly staff. Clean and good location. The breakfast is execellent.

8

Rodney

Mar 3, 2024

·

Stayed 1 night

Room is tiny…breakfast not tended to (out of several items ) had to wait to be replenished then it shut down. This facility is not worth the money

10

Deborah

Dec 27, 2022

·

Stayed 2 nights

From the friendly, efficient desk clerks to the on-the-ball food service folks, this was a very nice visit for us on Christmas Eve and Day. The breakfast was fabulous -- offering both low carb and a carb lovers' delights. The bed has to be the most comfortable thing ever! Loved it and will definitely stay there again.

6

David

Aug 20, 2023

·

Stayed 2 nights

Water leaking from somewhere. Poor craftsmanship on renovation. The customer ahead of me checking had their reservation cancelled for some unknown reason. The counter person was a moron in figuring out a solution. The poor elderly couple rented another available room at full price, much more than what they had reserved. While all this was going on I could have booked on Expedia for $104 plus taxes. They paid close to $200. Back to me, the carpet is filthy. I was barefoot in the room, got in the shower and the water turned black. The breakfast is lacking and they ran out of coffee and orange juice at 8 a.m.

6

katrese

Aug 12, 2024

·

Stayed 1 night

I complained a few times that there is a big pile of dirty sheets left outside the front of my room door. Nobody ever came to pick them up. The bed was comfortable. The room seem clean. The building is just old. The elevator smells awful. The breakfast was pretty awful too. If I would’ve paid $89 or $90 for this room, it would’ve been OK. But I paid 150 $160. I should’ve gone elsewhere . However, was a great location! Really close to the summit shopping area with a ton of things to eat and by the botanical gardens. And right off the highway.

10

Robert

Jun 13, 2023

·

Stayed 2 nights

I rented three rooms for two nights. My children were close by in the other rooms so I liked this. I particularly enjoyed the fitness center and the pool. Breakfast was good and my wife enjoyed having the fruit options available since she is vegan.

2

Kathryn

Feb 9, 2024

·

Stayed 1 night

We had two queen rooms which were old and outdated. One of them spelled terrible. The breakfast food was awful. $130 per room is overpriced for the poor quality.

6

Renee

Jun 9, 2024

·

Stayed 1 night

Nice rooms and breakfast.

4

Henry

Jun 11, 2024

·

Stayed 2 nights

No suite as advertised No pool No breakfast (only grab and go bags) Rude front desk clerk Filthy floors in our room Broken coffee pot

6

Mary

Jul 28, 2023

·

Stayed 1 night

Hotel is outdated and cramped. The lobby/dining area is dark and small and the breakfast is slim— not the usual Hampton Inn fare I’m used too. Out of cereal and they didn’t replenish— it just made a bad impression on me for what I had to pay for this hotel room. Also- the room was clean but tiny tiny bathroom. The location is great- convenient to Homewood, Mtn Brook and the Summit.

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AI-generated summary based on recent guest reviews

Month	Average price
January	$103
February	$116
March	$131
April	$128
May	$118
June	$112
July	$113
August	$122
September	$128
October	$138
November	$115
December	$103

Su	Mo	Tu	We	Th	Fr	Sa
				1 $122	2 $181	3 $184
4 $118	5 $119	6 $125	7 $134	8 $162	9 $265	10
11 $157	12 $164	13 $132	14 $119	15 $123	16 $184	17 $186
18 $119	19 $122	20 $125	21 $127	22 $163	23 $266	24 $265
25 $128	26 $134	27 $122	28 $122	29 $122	30 $186	31 $265

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16 $117	17 $118	18 $124	19 $138
20 $106	21 $108	22 $108	23 $108	24 $150	25	26 $234
27 $143	28 $119	29 $111	30 $117

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Monthly average prices

About this property

Location

Room options

Room, 1 King Bed with Sofa Bed

Room, 1 King Bed

Room, 1 Queen Bed, Accessible (Roll in Shower)

Room, 1 Queen Bed, Accessible, Bathtub

Room, 2 Queen Beds

Guest reviews

Good

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Hampton Inn Birmingham/Mountain Brook

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Prices for upcoming dates