Name: AC Hotel by Marriott Krakow
Address: Aleja 3 Maja 51, Kraków, Poland, Kraków, Lesser Poland Voivodeship, PL
Price range: $125–$403 per night
Rating: 9.17

What guests think

Across recent reviews, AC Hotel by Marriott Krakow stands out for modern, spacious rooms, friendly staff, an excellent breakfast, and a well-liked pool and spa, while its quiet, park-side location offers easy tram access to the Old Town.

Travellers frequently highlight strong value for money and thoughtful touches like upgrades, balconies, and family-friendly areas. Common drawbacks include occasional housekeeping delays or lapses, some mattress comfort and air-conditioning issues, and a pool area that can feel small or reach capacity. Expect a sleek, good-value stay with reliable amenities.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

AI-generated summary based on recent guest reviews

Facilities

Pool, spa/sauna and wellness facilities are a highlight and generally clean, though several guests found the pool small, capacity-limited, or floors wet; the gym is modest. Bar service is appreciated, and parking is available but sometimes viewed as pricey or limited.

Related guest reviews

10

Grazio

May 1, 2024

·

Stayed 7 nights

Great hotel - lovely and clean / modern with great Indoor pool jacuzzi and Sauna. Restaurant food is also very good and reasonable in price for a hotel. Would highly recommend this hotel as on 10 mins on the tram to old town with the benefit of a lovely quiet location to chill after a busy day in the Centre.

10

Joseph Allen

Aug 27, 2024

·

Stayed 6 nights

Great place for families with kids! Swimming pool downstairs. A huge park a block away with a splash pad and many playgrounds. Food trucks right next door. Tram to the old city runs right past the hotel. A 20 minute walk to the old city. Friendly and helpful staff. Gym was tiny, but wasn’t too busy. Parking was a bit overpriced. Overall, we are happy!

8

Basil

Jul 23, 2025

·

Stayed 3 nights

Very nice, spacey and clean rooms. Professional and welcoming reception staff. Nice restaurant with good food but not always good service. Young man with long hair had a service attitude like in a youth pub. Elder heavier man hat perfect service attitude and attention. Nice pool area unfortunately the floors including in the locker room are alway wet and dangerous slippery with the hotels one time use slippers. There is only someone there to maintain during the maintnance hour between 1-2 pm. even tough the woman at the desk had sufficient time. Location os a bot off but easy to the center by tram or bolt.

10

D

Nov 18, 2024

·

Stayed 4 nights

Excellent hotel. Staff were all so helpful and friendly, which is a massive for us. Could not fault the staff or premises. Rooms, gym and spa were clean. Would return, and would recommend.

10

Donald

Dec 7, 2022

·

Stayed 19,332 nights

Everything was great, this is my second stay and will be back. The only negative is the lack of parking.

10

Paul

Apr 13, 2025

·

Stayed 5 nights

Lovely large room with balcony (though too cold to use, would be fabulous in warmer weather). I chose the hotel due to proximity to parkrun, Used the pool just once and only for 30 mins as it closes 1pm-2pm, quite small, looks big in the photos and inadequate changing facilities but we just came straight back up to our room to shower.

10

Allison

May 23, 2025

·

Stayed 15 nights

Philip at the bar is great for food & drinks. Second time staying in 2 years for 2-3 weeks each time.

10

William

Feb 27, 2023

·

Stayed 3 nights

Great rooms and helpful, friendly staff. Nice touch having the coffee point. Could consider having the spa and bar open a bit later.

10

gavin

Oct 27, 2025

·

Stayed 3 nights

Just back from a 3 night stay at the AC Marriott in krakow. Lovely hotel and the pool are/sauna was just what was required after a long day out sightseeing. Would highly recommended this hotel as a good location and reasonably priced.

10

Sandra

Feb 26, 2024

·

Stayed 3 nights

AC Marriott Hotel had everything as expected in the hotel, friendly staff throughout. Parking Garage was well maintained. The only thing I did not like was the TV would not allow language changes. I was unable to watch in my language

Was this helpful?

AI-generated summary based on recent guest reviews

Cleanliness

Many reviews describe the hotel as very clean, though some report housekeeping delays or superficial cleaning in rooms and corridors.

Related guest reviews

8

Jennie

Jun 28, 2024

·

Stayed 4 nights

Great hotel easy check in. No extra information about the hotel or services given at this time. House keeping wasn’t up to standard for a Marriott. Our room wasn’t cleaned till 4.30 on the second day. We had been gone all day on a tour and wanted to come back and rest before dinner. Loved the pool and wellness area this was the hi light.

10

Ronald

Nov 20, 2025

·

Stayed 7 nights

The room was spotlessly clean and cleaned thoroughly each day. The staff were polite and friendly. The breakfast was amazing with choice for everyone. We would definitely stay again.

8

David

May 31, 2024

·

Stayed 5 nights

My second visit now to this hotel ,was last here in april 2023 ,polish staff very friendly, helpful, room was nice, but cleaning not as good as last time, never saw a vacuum

10

Megan Eve

Nov 18, 2025

·

Stayed 4 nights

Spotless, beautiful room

10

Eda

Nov 9, 2025

·

Stayed 2 nights

Wir hatten ein sehr schönes Zimmer. Das Hotel ist neu und sehr sauber.

Translate

10

Luis

Sep 30, 2023

·

Stayed 3 nights

Las que limpian los cuartos no lo hacen bien , las camas mal hechas y el baño mal hecho igualmente, todo lo demás perfecto!!!

Translate

6

GIOVANNI

Aug 2, 2023

·

Stayed 4 nights

Kamers niet zo proper ( koffietassen niet vervangen,terras niet gekuisd,vuilnisbak niet geledigt,weinig ontbijt plaats,)

Translate

8

annalisa

Aug 19, 2023

·

Stayed 6 nights

La struttura è elegante poco al di fuori del centro storico raggiungibile con i tram 6 e 20 con fermata a pochi passi dall'Hotel. Se non avete il biglietto potete farlo sul tram ma dovrete avere delle monete con voi. L'hotel un 4 stelle con alcune note positive altre un po' meno. Dotata di piscina free con un massimo di 30 persone, potrete affittare con caparra accappatoio e ciabatte. La nostra camera molto grande con terzo letto da una piazza e mezzo. Presente macchina nespresso per il caffe e bollitore. Il bagno grande con prodotti di cortesia non rimpiazzati dopo il primo giorno. Presente phon e asse da stiro. Le pulizie della camera molto approssimative, con presenza di capelli nel lavandino e pulizie giornaliere molto superficiali. Il letto molto scomodo nonostante la richiesta non è stato consegnato un cuscino duro. Nelle zone in comune presente il wi fi, una zona per il caffe e cappuccino free fino alle 16.Il ristorante ottimo, la colazione molto variegata e con grande scelta di dolce e salato. Il personale gentile anche se freddo e alla richiesta di un taxi i tempi sono stati al di sopra di quanto ci è stato detto alla recption. La zona dell'hotel molto tranquilla anche per le famiglie con bimbi piccoli.

Translate

10

Jack

Dec 20, 2025

·

Stayed 1 night

Clean hotel , very modern

10

Jan

Apr 14, 2024

·

Stayed 1 night

Teppichboden im Gang wurde nicht abgestaubt

Translate

Was this helpful?

AI-generated summary based on recent guest reviews

Rooms

Rooms are modern and very spacious, often with balconies or park views, and many find them comfortable. Recurring downsides are soft or uncomfortable mattresses and occasional temperature or AC control issues; some mention sporadic noise.

Related guest reviews

10

Lauren

Jan 28, 2026

·

Stayed 4 nights

We really enjoyed our stay, the rooms are clean, comfortable and absolutely massive! Bed was made every day, fresh towels provided and free bottled water to take with us on our busy days. Amazing value for the price, would 100% stay here again.

10

Richard

Jun 28, 2023

·

Stayed 4 nights

Great stay. Very comfortable and nice rooms. A bit noisy but that was probably because of the European games. Staff were great and efficient and breakfast excellent.

10

Samuel Glenn

Nov 7, 2025

·

Stayed 4 nights

Very modern and clean rooms. Staff were excellent.

10

Joan

May 31, 2024

·

Stayed 2 nights

AC Hotel by Marriott has become my go-to place in Krakow. The rooms are large and comfortable. Breakfast is excellent. The staff is always friendly and helpful. Its location is away from the main square, but close enough to walk to. There are a few good restaurants in the area.

8

Darnell

Aug 2, 2024

·

Stayed 2 nights

Overall, it is an excellent hotel and would’ve had better ratings if the bed wasn’t so terrible. I don’t mean bad, I mean broken springs, felt like I was leaning off of the bed, got no sleep, terrible. Straight s#* . Otherwise, it’s top-tier facility with an AMAZING restaurant. However, after a day at Auschwitz and the salt mines, you need your sleep, and that wasn’t the place to get it. It’s a shame a mattress can do so much damage for a place where sleep is pinnacle.

10

Eva Hedegård

Aug 9, 2025

·

Stayed 5 nights

Dejligt hotel, alt spillede - værelserne godt indrettet med lækker terasse. Sov virkelig godt i sengen. Badeværelset med stor bruse niche og bord med dobbelt håndvask.

Translate

10

Ivan

Apr 26, 2023

·

Stayed 1 night

Great location, big rooms, clean

4

Nataly

Jun 12, 2024

·

Stayed 3 nights

No more Marriott! 1. We ordered room for 3 persons, 2 adults + kid, when we checked in at the night after fly we found out there is only 2 sleeping places, and for kid bed not prepared at all, towels, robes and slippers only for two persons so it took them 1 hour to bring additional set of bed sheets and towels 2. Low pressure in the shower 3. Just terrible mattresses, we stayed 3 nights and it was a challenge to get a sleep, mattress so soft that it felt like we on water mattress 4. Staff really nice, but reception not answer to the calls and once I felt that a guy on the reception was just annoying but my question. Breakfasts really tasty and room very clear but not enough for 4 stars and this price

8

Lewis

Jan 8, 2026

·

Stayed 6 nights

The room was really really warm, ac was disabled so we was unable to cool it down. The ac fan made this terrible clicking noice when it was on. Room needed a bit of maintainer attention, and the bedding felt like staying under plastic sheets, it had no breathability, just made you sweat

6

Henry

Nov 2, 2024

·

Stayed 3 nights

Always the best, but this time wasn’t our room ready, even at 3 pm. Perhaps the hotel isn’t staffed well - nobody was available for more than 30 min on the phone, and I needed to dress again and to go to the reception - where my request to open the air condition was denied because “Poland doesn’t use air condition at this time.” Some hours later it turned on finally. In addition, the room was not cleansed for two days although we were gone for more than six hours. Disappointing this time.

Was this helpful?

AI-generated summary based on recent guest reviews

Service

Staff are frequently praised as friendly, professional and helpful, with managers resolving issues and occasional early check-ins or upgrades. A minority cite slow responses, pushy upselling, or rude interactions at reception or the bar.

Related guest reviews

8

Jennie

Jun 28, 2024

·

Stayed 4 nights

Great hotel easy check in. No extra information about the hotel or services given at this time. House keeping wasn’t up to standard for a Marriott. Our room wasn’t cleaned till 4.30 on the second day. We had been gone all day on a tour and wanted to come back and rest before dinner. Loved the pool and wellness area this was the hi light.

4

Jonna

Mar 30, 2023

·

Stayed 3 nights

I hated this place, mostly because of the service. From the beginning, some of the staff were very rude and patronising. I went to reception to say that my key card is not working and the staff member said "you need to push the door harder". I had to ask her to come and make sure I can get into my room. This hotel felt a bit like self/service. They had a water machine in the lobby, so I would need to go down multiple times per day, every time I need water. Breakfast buffet was great. Spa was great, but max 30 ppl, so I have read from reviews that you cannot always get in. So if you want a spa break, this is not your hotel. You will not get in if its busy. Location is 30 minute walk from centre of town. I would have preferred downtown, but there is a tram and Uber that can take you there. The staff did not inform me about bathrobes, but another guest told me that you can rent them. No slippers. The stay was full of minor inconveniences like this. I just wanted a bathrobe for the spa. I was travelling on business and felt like I am hassled the whole time by there little things and unhelpful staff. In the end there was some damage to my hotel room which I reported and offered to pay, only to be treated like a complete criminal by manager Thomasz. He got aggressive which I did not appreciate as a solo travelling female. The rooms were comfortable with good bed and heating, but no bathtub. I would not stay here again.

8

David

May 31, 2024

·

Stayed 5 nights

My second visit now to this hotel ,was last here in april 2023 ,polish staff very friendly, helpful, room was nice, but cleaning not as good as last time, never saw a vacuum

10

Samuel Glenn

Nov 7, 2025

·

Stayed 4 nights

Very modern and clean rooms. Staff were excellent.

10

Joan

May 31, 2024

·

Stayed 2 nights

AC Hotel by Marriott has become my go-to place in Krakow. The rooms are large and comfortable. Breakfast is excellent. The staff is always friendly and helpful. Its location is away from the main square, but close enough to walk to. There are a few good restaurants in the area.

10

joseph

Dec 14, 2025

·

Stayed 3 nights

Yes room was fine Staff mostly fine the manager Thomas sorted out a couple of issue's to our satisfaction he was amazing actually. We would stay at this hotel again

8

Sarah

Jun 4, 2025

·

Stayed 5 nights

Sehr schönes, modernes Hotel. Mit der Strassenbahn hat man eine gute und schnelle Anbindung ins Zentrum. Unser Sohn (3) war vor allem vom Pool und dem Indoorspielplatz begeistert. Das Personal an der Rezeption war jedoch immer sehr zerstreut, jedes Gespräch war wirr und oftmals ergebnislos. Direkt nebenan ist ein kleiner Shop mit Snacks und Getränken. Insgesamt empfehlenswertes Hotel.

Translate

10

Paul

Mar 13, 2025

·

Stayed 4 nights

The hotel deserves its rating. The staff were attentive, friendly and always there to be helpful. The rooms were spacious, we were upgraded, modern and very stylish. Faultless stay. Would definitely go back.

10

Seth

Nov 8, 2025

·

Stayed 3 nights

Amazing hotel , service staff , breakfast and the area is absolutely perfect , enjoyed my time here and would do it again in a heartbeat

10

Karolina

Sep 16, 2025

·

Stayed 9 nights

Very great experience. This is my second time staying at this hotel, and it is definitely my favorite hotel around the Krakow area. Very easy commute to most places, great service and staff that are helpful and friendly, and clean and modern living spaces. Highly recommend!

Was this helpful?

AI-generated summary based on recent guest reviews

Location

Not in the Old Town, but close to tram stops and an easy 20–35 minute walk; taxis and airport access are straightforward. The setting is quiet next to a large park.

Related guest reviews

10

Anita

Jul 21, 2023

·

Stayed 7 nights

Familie med 3 voksne og 2 barn har vært her i 1 uke. God beliggenhet rett utenfor byen med en stor park ved siden av hotellet hvor det også var lekeområde. Trikken gikk rett utenfor hotellet og det var en kort tur inn til sentrum. Store, rene og moderne rom. Restaurant på hotellet, men også 2 andre i kort gangavstand. Rett over veien var det også diverse «foodtrucks», men vet ikke om disse er der permanent. Vi benyttet oss også av bassenget på hotellet. Deilig etter en lang dag med tråkking i byen. Vi kommer gjerne tilbake og anbefaler hotellet på det varmeste.

Translate

10

Ranet

Apr 21, 2024

·

Stayed 2 nights

While walkable, it is a 30-35 minute walk to town center. The breakfast buffet is fabulous! Room rates can vary so check a variety of sites.

10

Natalie

Dec 14, 2025

·

Stayed 3 nights

I had a lovely stay with my partner, the rooms were very modern and spacious. It’s a 20 minute walk to the old town and only 5 minutes in a taxi. It’s only a 15 minute drive to the airport. The location was great. The hotel has a pool and we spent our last morning there before our flight.

10

Joan

May 31, 2024

·

Stayed 2 nights

AC Hotel by Marriott has become my go-to place in Krakow. The rooms are large and comfortable. Breakfast is excellent. The staff is always friendly and helpful. Its location is away from the main square, but close enough to walk to. There are a few good restaurants in the area.

10

Daniel

May 30, 2025

·

Stayed 6 nights

All round excellent hotel. Very modern. Friendly staff. Not to far from town.

10

Gracie

Apr 1, 2025

·

Stayed 3 nights

Gorgeous hotel. Quiet location with a shop nearby. 10 mins into the centre with tram stops just outside. Nice staff & offered everything you could need.

8

Sarah

Jun 4, 2025

·

Stayed 5 nights

Sehr schönes, modernes Hotel. Mit der Strassenbahn hat man eine gute und schnelle Anbindung ins Zentrum. Unser Sohn (3) war vor allem vom Pool und dem Indoorspielplatz begeistert. Das Personal an der Rezeption war jedoch immer sehr zerstreut, jedes Gespräch war wirr und oftmals ergebnislos. Direkt nebenan ist ein kleiner Shop mit Snacks und Getränken. Insgesamt empfehlenswertes Hotel.

Translate

10

Bleddyn

Sep 1, 2023

·

Stayed 5 nights

Excellent hotel and facilities, close to town and nice quiet area. Food is very good - Breakfast and evening meal

10

John

Oct 9, 2024

·

Stayed 3 nights

Great modern hotel which is exceptionally clean. Location excellent for centre, with tram running next to hotel and opposite a park. No hesitation to stay there again.

10

Noelle Alves V

Dec 26, 2024

·

Stayed 4 nights

O hotel é bem novo, com completa infra estrutura, contando com um restaurante, spa, academia e piscina. O quarto era amplo e muito iluminado, muito limpo e com produtos da Korres. Café da manhã completo e delicioso. Apesar de estar a 2km do centro velho de Cracóvia, ele fica ao lado de uma estação de tram que auxilia no descolamento por toda a cidade. Conta com um mini supermercado ao lado.

Translate

Was this helpful?

AI-generated summary based on recent guest reviews

Dining

Breakfast draws strong praise for quality and variety, and many enjoyed the on-site restaurant and bar; room service also rates well. A few guests found some breakfast items or coffee underwhelming.

Related guest reviews

8

Terje

Apr 12, 2024

·

Stayed 6 nights

The standard room was great. However, the breakfast was not. At some 20 euros you'd expect that orange juice is actual orange juice, it wasn't, it was cheap limonade. The abundance of cakes looked good but they were probably factory made, all mushy and without any real taste. The coffee was below par as well.

8

Elena

Nov 7, 2025

·

Stayed 4 nights

Clean, staff very polite. Excellent restaurant.

8

Marco

Apr 10, 2024

·

Stayed 5 nights

Breakfast can be easily improved

10

Finlay

Mar 30, 2024

·

Stayed 5 nights

Really nice hotel. Friendly and ready to help staff. Good food and drink options at the bar. Really enjoyed the stay.

10

Ulrika

Jan 4, 2025

·

Stayed 4 nights

Utmärkt hotell med jättebra läge och lätt att ta spårvagnen utanför in till centrala stan med alla sevärdheter. Bra frukost och fint pool/relax område, bokade även massage och var jättenöjd med behandlingen. Kan även rekommendera hotellets restaurang som har bra mat och service. Kommer gärna tillbaka.

Translate

10

Jeanette

Jul 15, 2024

·

Stayed 1 night

The best hotel breakfast I have ever had! Hotel new and very clean. The staff were all very helpful. Close to the old town and tram goes just outside the hotel. Best part of the hotel was the breakfast.

10

Seth

Nov 8, 2025

·

Stayed 3 nights

Amazing hotel , service staff , breakfast and the area is absolutely perfect , enjoyed my time here and would do it again in a heartbeat

10

Bleddyn

Sep 1, 2023

·

Stayed 5 nights

Excellent hotel and facilities, close to town and nice quiet area. Food is very good - Breakfast and evening meal

10

Raymond

Aug 31, 2025

·

Stayed 3 nights

Great service, good food, breakfast a 5 star hotel!!

10

Amanda Jane

Aug 19, 2025

·

Stayed 3 nights

Lovely aspect on arrival, organised transport from the airport. Room was ready on arrival so early check in! Lovely staff, very clean. Only niggle was the temperature of the hot breakfast items. Very spacious room with good facilities. Local shop nearby & restaurants, cheap ride in to town.

Was this helpful?

AI-generated summary based on recent guest reviews

Month	Average price
January	$115
February	$120
March	$134
April	$156
May	$154
June	$153
July	$148
August	$184
September	$179
October	$160
November	$166
December	$182

Su	Mo	Tu	We	Th	Fr	Sa
				1 $209	2 $234	3 $256
4 $243	5 $275	6 $275	7 $226	8 $214	9 $264	10 $188
11 $125	12 $147	13 $147	14 $147	15 $158	16 $163	17 $165
18 $129	19 $145	20 $147	21 $154	22 $209	23 $214	24 $200
25 $171	26 $150	27 $218	28 $214	29 $176	30 $131	31 $136

AC Hotel by Marriott Krakow

Prices for AC Hotel by Marriott Krakow

Monthly average prices

About this property

Location

Room options

Junior Suite, 1 Bedroom, Balcony

Premium Suite, 1 Bedroom, Terrace

Standard Room, 2 Twin Beds, Balcony

Standard Room, 1 Double Bed

Standard Room, 1 Double Bed, Balcony

Superior Room, 1 Double Bed, Balcony (View)

Suite, 1 Bedroom, Terrace

Standard Room, 2 Twin Beds

Superior Room, 1 Double Bed, Terrace

Guest reviews of AC Hotel by Marriott Krakow

What guests think

Property Policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about AC Hotel by Marriott Krakow

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19
20	21 $302	22 $403	23 $302	24 $300	25 $275	26 $275
27 $199	28 $256	29 $255	30 $219