Bartley Lodge Hotel
$138
/ night
Avg. for September
Select dates to see prices and availability
$138
/ night
Avg. for September
Monthly average prices
Nightly prices at Bartley Lodge Hotel average $82 in January, the cheapest month, and $161 in July, the most expensive, based on the last 12 months.
| Month | Average price |
|---|---|
| January | $82 |
| February | $100 |
| March | $118 |
| April | $136 |
| May | $156 |
| June | $152 |
| July | $161 |
| August | $154 |
| September | $138 |
| October | $131 |
| November | $96 |
| December | $98 |
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Sep · $138
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Most expensive: July (~$161)
Cheapest: January (~$82)
About this property
Take advantage of recreation opportunities such as an indoor pool or take in the view from a terrace and a garden. Additional features at this hotel include complimentary wireless internet access, wedding services, and a fireplace in the lo...
Amenities
Take advantage of recreation opportunities such as an indoor pool or take in the view from a terrace and a garden. Additional features at this hotel include complimentary wireless internet access, wedding services, and a fireplace in the lobby.
Business amenities
The front desk is staffed during limited hours. Free self parking is available onsite.
Dining
Satisfy your appetite for lunch or dinner at the hotel's restaurant, The Crystal Restaurant, or stay in and take advantage of the room service. Quench your thirst with your favorite drink at the bar/lounge. Full breakfasts are served on weekdays from 7:00 AM to 10:00 AM for a fee.
Rooms
Stay in one of 40 guestrooms featuring flat-screen televisions. Satellite television is provided for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and coffee/tea makers.
Location
With a stay at Bartley Lodge Hotel in Southampton, you'll be within a 10-minute drive of New Forest National Park and Paultons Family Theme Park - Home of Peppa Pig World. This hotel is 11.9 mi (19.1 km) from Southampton Cruise Terminal and 19.1 mi (30.8 km) from South Downs National Park.
What's nearby
River Test(1 miles)
Bramshaw Golf Club(2.3 miles)
Rufus Stone(2.3 miles)
Paultons Family Theme Park - Home of Peppa Pig World(2.8 miles)
New Forest National Park(3 miles)
New Forest Museum(3.7 miles)
New Forest Golf Club(4.3 miles)
New Forest Museum(5.3 miles)
New Forest Wildlife Park(5.7 miles)
Eling Tide Mill(6 miles)
SenSpa at Careys Manor Hotel(7.3 miles)
Romsey Golf Club(7.3 miles)
Brockenhurst College(7.4 miles)
Broadlands Estate(7.7 miles)
King John's House and Heritage Centre(8.1 miles)
Southampton (SOU)(12.3 miles)
Bournemouth (BOH-Bournemouth Intl.)(19.6 miles)
Parking
Restaurant
Swimming pool
Non-Smoking Rooms
Room Service
Banquet Facilities
Location
Lyndhurst Rd, Cadnam, England, United Kingdom
River Test (1 miles)
Bramshaw Golf Club (2.3 miles)
Rufus Stone (2.3 miles)
Paultons Family Theme Park - Home of Peppa Pig World (2.8 miles)
New Forest National Park (3 miles)
New Forest Museum (3.7 miles)
Guest reviews
7.5
Good
Based on 562 verified reviews
Who stays here?
Business
9%
Couple
46%
Family
34%
Group
7%
Solo
2%
What guests think
AI-generated summary based on recent guest reviews
Bartley Lodge Hotel is praised for its beautiful historic building, peaceful New Forest setting, and friendly staff, but reviews repeatedly note dated rooms, maintenance issues, and uneven service, especially around reception, housekeeping, and the restaurant.
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What guests think
Bartley Lodge Hotel is praised for its beautiful historic building, peaceful New Forest setting, and friendly staff, but reviews repeatedly note dated rooms, maintenance issues, and uneven service, especially around reception, housekeeping, and the restaurant.
Guests like the warm, clean pool and gardens, though the pool has been closed on some stays and parts of the property feel tired. Food feedback is mixed, with some praising standout dinners and breakfasts while others found menus limited and meals average or poor for the price. Common room concerns include very warm rooms with no air conditioning, occasional noise or bright exterior lighting, weak Wi-Fi, and sporadic maintenance problems. Expect a characterful country-house stay with variable comfort.
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AI-generated summary based on recent guest reviews
Facilities
Attractive grounds and a warm, clean pool, but the pool was closed for some guests and facilities feel tired in places. Dog friendly, with occasional issues such as an out of service lift, basic changing areas, and loud weddings.
Related guest reviews
4
Joanna
Aug 4, 2024
·
Stayed 1 night
Very Very tired hotel. Room was extremely hot windows and the bathroom floor seemed to have under floor heating which could not be switch off - bathroom was obviously added at a later date and I suspect the excessive heat in August was coming from hot water pipes running under the floor. broken Window - tiny twin room bathroom was so small the sink was actually in the bedroom - just very very quiet and tired. Pool out of action - lift our of action - full price charged ! Will have to have a refurb or they won't be there for long
Very Very tired hotel. Room was extremely hot windows and the bathroom floor seemed to have under floor heating which could not be switch off - bathroom was obviously added at a later date and I suspect the excessive heat in August was coming from hot water pipes running under the floor. broken Window - tiny twin room bathroom was so small the sink was actually in the bedroom - just very very quiet and tired. Pool out of action - lift our of action - full price charged ! Will have to have a refurb or they won't be there for long
10
julian
Mar 31, 2025
·
Stayed 2 nights
Nice relaxing break, the hote pool was very good it could do with a bit of a spruce up but was clean and tidy whilst we were there.
Nice relaxing break, the hote pool was very good it could do with a bit of a spruce up but was clean and tidy whilst we were there.
10
Chloe
Oct 13, 2025
·
Stayed 1 night
Hotel was absolutely stunning, my second time staying. We always use the New Forest Hotel chains and they never disappoint. The lounge was cosy for a glass of wine after dinner. Staff were really friendly. The room was just what we needed for a night. The pool was clean and a nice size.
Hotel was absolutely stunning, my second time staying. We always use the New Forest Hotel chains and they never disappoint. The lounge was cosy for a glass of wine after dinner. Staff were really friendly. The room was just what we needed for a night. The pool was clean and a nice size.
8
Richard
Apr 27, 2025
·
Stayed 3 nights
Nice old style building with themed decoration and preserved older features. The swimming pool was clean and ideal temperature. However, probably due to the size and age of the property the water pressure in the room was very low (for shower, basin and toilet). We knew it was a small (snug) room when we booked but it was adequate for our 3 night stay.
Nice old style building with themed decoration and preserved older features. The swimming pool was clean and ideal temperature. However, probably due to the size and age of the property the water pressure in the room was very low (for shower, basin and toilet). We knew it was a small (snug) room when we booked but it was adequate for our 3 night stay.
6
Jonathan
Jun 20, 2025
·
Stayed 2 nights
Feels tired and in need of a refresh. Old fridges and spare beds/mattresses sitting in corridors when they should be stored away. They host weddings which I feel like they should share with you if one is booked during your stay as it’s incredibly loud. Staff very friendly.
Feels tired and in need of a refresh. Old fridges and spare beds/mattresses sitting in corridors when they should be stored away. They host weddings which I feel like they should share with you if one is booked during your stay as it’s incredibly loud. Staff very friendly.
8
Timothy
Jun 5, 2024
·
Stayed 3 nights
Lovely hotel with great staff. Would like to see a great range of food on the menu and more regular servicing of the number of towels in the pool.
Lovely hotel with great staff. Would like to see a great range of food on the menu and more regular servicing of the number of towels in the pool.
8
Monique
Jul 3, 2023
·
Stayed 1 night
Lovely stay in this picturesque setting. Staff were accommodating and friendly- they were short staffed, but did all they could to look after us. Clean, warm pool area- not for lengths, but nice for a dip and perfect for children. Lovely terrace gardens for evening drinks in the sunshine too.
Lovely stay in this picturesque setting. Staff were accommodating and friendly- they were short staffed, but did all they could to look after us. Clean, warm pool area- not for lengths, but nice for a dip and perfect for children. Lovely terrace gardens for evening drinks in the sunshine too.
8
Andrea
May 5, 2025
·
Stayed 2 nights
We went to check in at 3pm but the room was not ready until 3.20pm. No dog welcome pack on arrival but after we asked they did provide it. Bed really comfortable, very quiet at night which was lovely. Breakfast was cold but it was tasty. Swimming pool lovely and warm but could do with an update. Lovely grounds and great area. Close to everything we wanted.
We went to check in at 3pm but the room was not ready until 3.20pm. No dog welcome pack on arrival but after we asked they did provide it. Bed really comfortable, very quiet at night which was lovely. Breakfast was cold but it was tasty. Swimming pool lovely and warm but could do with an update. Lovely grounds and great area. Close to everything we wanted.
8
Glenda
Feb 17, 2025
·
Stayed 3 nights
Dog friendly. Friendly and supper helpful staff.
Dog friendly. Friendly and supper helpful staff.
8
Louise
Aug 23, 2025
·
Stayed 1 night
The hotel got the basics right. I booked this hotel because of the pool. Which on both days was shut. The rooms were clean and well kept. Food was aimed for a 5 star palte, but i would give it 3. Beautiful gardens and very friendly and helpful staff.
The hotel got the basics right. I booked this hotel because of the pool. Which on both days was shut. The rooms were clean and well kept. Food was aimed for a 5 star palte, but i would give it 3. Beautiful gardens and very friendly and helpful staff.
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AI-generated summary based on recent guest reviews
Cleanliness
Cleanliness is mixed: several guests found rooms and public areas very clean, but others reported cobwebs, dirty or tired fixtures, smelly rooms, and occasional lapses like mouldy bath mats or dusty outdoor tables. Housekeeping can be inconsistent, with limited servicing on short stays and missing toiletries.
Related guest reviews
6
Martin
Aug 14, 2025
·
Stayed 2 nights
Nice Friendy staff and fellow guests. Asked for a few things to be put right such as the right sized coffee cups for the coffee machine. All these requests were rectified straight away. Very suprised and disappointed to be told that our room was not entitled for a bed make up,change of towels or general clean unless we were staying for 4 nights or more (we were staying for 2). Hotel was clean but smelt a bit of dogs. Seemed to be more dog friendly than child friendly. No mattress was initially supplied for cot.
Nice Friendy staff and fellow guests. Asked for a few things to be put right such as the right sized coffee cups for the coffee machine. All these requests were rectified straight away. Very suprised and disappointed to be told that our room was not entitled for a bed make up,change of towels or general clean unless we were staying for 4 nights or more (we were staying for 2). Hotel was clean but smelt a bit of dogs. Seemed to be more dog friendly than child friendly. No mattress was initially supplied for cot.
4
Ohleg
May 12, 2025
·
Stayed 4 nights
I stayed at Bartley Lodge Hotel for four nights over my birthday weekend, and while the location and atmosphere were beautiful, several issues left us disappointed. Starting with the positives: the architecture of the hotel is absolutely stunning, and the interior design is just as charming. The location is fantastic—perfect for exploring nearby national parks and lovely local pubs, especially if you have children or a dog with you. A particular highlight was the dinner at the hotel restaurant—it was genuinely one of the best meals I’ve ever had. However, there were quite a few negatives during our stay. Upon check-in, I was informed it would cost £60 for my dog to stay, which felt very steep. We also forgot our toothbrushes and toothpaste and waited at reception for 26 minutes around 10 p.m. to ask for some, but no one ever showed up. Breakfast was another letdown—it cost nearly £17 per person, and unfortunately, the quality didn’t match the price. The buffet condiments were frequently empty, and we had to keep asking staff to replenish basic items. Speaking of staff, it was often difficult to get through to reception via phone, and on one of the days, there was no water in the room to shower or wash. After calling multiple times with no response, I went down in person, only to find no one there either. Our room was uncomfortably hot, even with the window open and the fan on. When we sat outside for drinks in the garden, all the tables were dusty and dirty, and it was cle
I stayed at Bartley Lodge Hotel for four nights over my birthday weekend, and while the location and atmosphere were beautiful, several issues left us disappointed. Starting with the positives: the architecture of the hotel is absolutely stunning, and the interior design is just as charming. The location is fantastic—perfect for exploring nearby national parks and lovely local pubs, especially if you have children or a dog with you. A particular highlight was the dinner at the hotel restaurant—it was genuinely one of the best meals I’ve ever had. However, there were quite a few negatives during our stay. Upon check-in, I was informed it would cost £60 for my dog to stay, which felt very steep. We also forgot our toothbrushes and toothpaste and waited at reception for 26 minutes around 10 p.m. to ask for some, but no one ever showed up. Breakfast was another letdown—it cost nearly £17 per person, and unfortunately, the quality didn’t match the price. The buffet condiments were frequently empty, and we had to keep asking staff to replenish basic items. Speaking of staff, it was often difficult to get through to reception via phone, and on one of the days, there was no water in the room to shower or wash. After calling multiple times with no response, I went down in person, only to find no one there either. Our room was uncomfortably hot, even with the window open and the fan on. When we sat outside for drinks in the garden, all the tables were dusty and dirty, and it was cle
10
Chloe
Oct 13, 2025
·
Stayed 1 night
Hotel was absolutely stunning, my second time staying. We always use the New Forest Hotel chains and they never disappoint. The lounge was cosy for a glass of wine after dinner. Staff were really friendly. The room was just what we needed for a night. The pool was clean and a nice size.
Hotel was absolutely stunning, my second time staying. We always use the New Forest Hotel chains and they never disappoint. The lounge was cosy for a glass of wine after dinner. Staff were really friendly. The room was just what we needed for a night. The pool was clean and a nice size.
4
Andy
Aug 2, 2023
·
Stayed 1 night
Cobwebs everywhere,room dirty and very dated. Food was ok but the menu was limited. Staff seemed very Inexperienced.
Cobwebs everywhere,room dirty and very dated. Food was ok but the menu was limited. Staff seemed very Inexperienced.
4
Matthew
May 21, 2025
·
Stayed 2 nights
I was a little dissapointed with our stay. We booked this place as we were visiting peppa pig world but wanted somewhere a little nicer to stay than the local holiday inn. Upon arrival we were informed there would be no house keeping during our stay, this meant we'd ran out of tea bags on the first morning and both the bins were overflowing as we were staying with out 3 year old. We had no soap, shower gel or shampoo in our room, i did try to ask at the front desk but gave up. We had an issue with our bath on the first night, the plug wouldnt release to drain the water. We had to get staff up to the room to remove the plug and the following day they provided a new plug but it was too large to fit in the hole so we couldnt fill the bath up the next time. We had dinner in the hotel restaruant on our first night where the service was poor. We had booked a table but they didnt have a record of it. I order ateak rare and it was more medium/well. We ordered a round a drinks with one of the staff and after 15 minutes had to reporder as there was 'no record on the till' Our room was also over the washing machines so we were woken up fairly early to thrumming of the washing machines which was very loud in the room. All of this is a shame as the hotel and gardens are very beatiful and would otherwise make for a lovely stay.
I was a little dissapointed with our stay. We booked this place as we were visiting peppa pig world but wanted somewhere a little nicer to stay than the local holiday inn. Upon arrival we were informed there would be no house keeping during our stay, this meant we'd ran out of tea bags on the first morning and both the bins were overflowing as we were staying with out 3 year old. We had no soap, shower gel or shampoo in our room, i did try to ask at the front desk but gave up. We had an issue with our bath on the first night, the plug wouldnt release to drain the water. We had to get staff up to the room to remove the plug and the following day they provided a new plug but it was too large to fit in the hole so we couldnt fill the bath up the next time. We had dinner in the hotel restaruant on our first night where the service was poor. We had booked a table but they didnt have a record of it. I order ateak rare and it was more medium/well. We ordered a round a drinks with one of the staff and after 15 minutes had to reporder as there was 'no record on the till' Our room was also over the washing machines so we were woken up fairly early to thrumming of the washing machines which was very loud in the room. All of this is a shame as the hotel and gardens are very beatiful and would otherwise make for a lovely stay.
8
David
Jun 15, 2025
·
Stayed 1 night
Beautiful property and grounds set in woodland. Very peaceful location. Very clean throughout. My bedroom was spacious with comfortable bed, and plenty of tea and coffee supplied!
Beautiful property and grounds set in woodland. Very peaceful location. Very clean throughout. My bedroom was spacious with comfortable bed, and plenty of tea and coffee supplied!
8
Monique
Jul 3, 2023
·
Stayed 1 night
Lovely stay in this picturesque setting. Staff were accommodating and friendly- they were short staffed, but did all they could to look after us. Clean, warm pool area- not for lengths, but nice for a dip and perfect for children. Lovely terrace gardens for evening drinks in the sunshine too.
Lovely stay in this picturesque setting. Staff were accommodating and friendly- they were short staffed, but did all they could to look after us. Clean, warm pool area- not for lengths, but nice for a dip and perfect for children. Lovely terrace gardens for evening drinks in the sunshine too.
4
Olivia
May 30, 2024
·
Stayed 1 night
I booked this hotel for the night before my little boys birthday as we was heading to Paultons park the next day so decided to give them a treat the night before rather than booking a cheaper option. When we arrived it all seemed very lovely and headed up to the room to drop our bags before going for a drink and to have some food. On first look to room looked fine. When we got to the bar there was no one around to serve. A sign told us to ask as reception if no one was around however there was no one at reception either. Once someone finally did arrive there were rude and very short with me when asking about what wines and beers they have. I felt as if I was getting on his nerves. There was also no option for any food even though there was bar menus. We got talking to another family that were staying and they said the same about the waiting times which on a summer’s warm evening isn’t very good. We headed up to the room to order a pizza from an outside venue as the children were hungry. I then decided to have a shower. The bathroom smelt of damp and mould and I soon realised what the cause was. A bath mat that had been aloud to become mouldy this had clearly been left time and time again to get in such a state. I called down to reception to have them change it as the shower was to slippy and dangerous to use without but after waiting for 5/7 minutes with no answer I gave up. The bed was comfy. The breakfast was poor eggs were made to order but inedible & the buffet was cold
I booked this hotel for the night before my little boys birthday as we was heading to Paultons park the next day so decided to give them a treat the night before rather than booking a cheaper option. When we arrived it all seemed very lovely and headed up to the room to drop our bags before going for a drink and to have some food. On first look to room looked fine. When we got to the bar there was no one around to serve. A sign told us to ask as reception if no one was around however there was no one at reception either. Once someone finally did arrive there were rude and very short with me when asking about what wines and beers they have. I felt as if I was getting on his nerves. There was also no option for any food even though there was bar menus. We got talking to another family that were staying and they said the same about the waiting times which on a summer’s warm evening isn’t very good. We headed up to the room to order a pizza from an outside venue as the children were hungry. I then decided to have a shower. The bathroom smelt of damp and mould and I soon realised what the cause was. A bath mat that had been aloud to become mouldy this had clearly been left time and time again to get in such a state. I called down to reception to have them change it as the shower was to slippy and dangerous to use without but after waiting for 5/7 minutes with no answer I gave up. The bed was comfy. The breakfast was poor eggs were made to order but inedible & the buffet was cold
4
Louisa
Sep 17, 2025
·
Stayed 1 night
This hotel could be grand, but it's in a very poor state of repair. The room we had was on the top floor, boiling hot. tatty mis matched furniture, bedside lamps not working. The curtains were inadequate, and there was a bright search light above each window meaning that it was blindingly bright all night. Windows filthy and in a very poor state. Shower didn't work!!! We only stayed one night as we were heading for Poole for a ferry early. The only thing that is good is that it's down a track and has safe parking!! didn't have any food so I can't comment. Room 20 is the worst room in the property
This hotel could be grand, but it's in a very poor state of repair. The room we had was on the top floor, boiling hot. tatty mis matched furniture, bedside lamps not working. The curtains were inadequate, and there was a bright search light above each window meaning that it was blindingly bright all night. Windows filthy and in a very poor state. Shower didn't work!!! We only stayed one night as we were heading for Poole for a ferry early. The only thing that is good is that it's down a track and has safe parking!! didn't have any food so I can't comment. Room 20 is the worst room in the property
6
Francesca
May 11, 2024
·
Stayed 1 night
We were greeted by a lobby of moaning guest, which didn't bode well. We were checked in quickly and our room was ok. The bed was very comfortable. The room was very hot and lots of cobwebs on windows and in corners. Dinner service was not good. We were seated for two hours for two courses. Very slow. I overheard a waitress swearing under her breath after a guest had asked for something, which was disappointing. The pool was lovely and warm. Breakfast was good. Reception in the morning was exemplary. Great friendly service. Couldn't do enough.
We were greeted by a lobby of moaning guest, which didn't bode well. We were checked in quickly and our room was ok. The bed was very comfortable. The room was very hot and lots of cobwebs on windows and in corners. Dinner service was not good. We were seated for two hours for two courses. Very slow. I overheard a waitress swearing under her breath after a guest had asked for something, which was disappointing. The pool was lovely and warm. Breakfast was good. Reception in the morning was exemplary. Great friendly service. Couldn't do enough.
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AI-generated summary based on recent guest reviews
Rooms
Rooms range from comfortable and spacious to basic and dated, with several reports of very warm rooms and no air conditioning. Recurring niggles include weak or absent Wi-Fi, small or awkward bathrooms, noise (weddings, machinery, outside lights), and occasional bed or layout issues.
Related guest reviews
8
Dave
Apr 4, 2024
·
Stayed 1 night
Stayed for one night… good value. Rooms a little dated but fine and comfy.
Stayed for one night… good value. Rooms a little dated but fine and comfy.
6
Zohra
Apr 12, 2023
·
Stayed 3 nights
We had to get drinking water from reception, which came in glass bottles that had a lot of limescale in it and looked like it hadn’t been cleaned on the inside. Lack of mini to fridge we couldn’t keep baby’s food long. We had ask for a double bed but it was two twins put together with an inch gap developing over night so couldn’t get the middle of the bed.
We had to get drinking water from reception, which came in glass bottles that had a lot of limescale in it and looked like it hadn’t been cleaned on the inside. Lack of mini to fridge we couldn’t keep baby’s food long. We had ask for a double bed but it was two twins put together with an inch gap developing over night so couldn’t get the middle of the bed.
6
Kerry
Jul 23, 2024
·
Stayed 1 night
Nice location, but the lack of wifi on top of a poor 4g/5g signal was disappointing. I'd expect decent wifi when the area is known for poor signal. I had work to do from my room, and without wifi, this was impossible. It was also disappointing that the sah window in my room was screwed shut.
Nice location, but the lack of wifi on top of a poor 4g/5g signal was disappointing. I'd expect decent wifi when the area is known for poor signal. I had work to do from my room, and without wifi, this was impossible. It was also disappointing that the sah window in my room was screwed shut.
8
Richard
Apr 27, 2025
·
Stayed 3 nights
Nice old style building with themed decoration and preserved older features. The swimming pool was clean and ideal temperature. However, probably due to the size and age of the property the water pressure in the room was very low (for shower, basin and toilet). We knew it was a small (snug) room when we booked but it was adequate for our 3 night stay.
Nice old style building with themed decoration and preserved older features. The swimming pool was clean and ideal temperature. However, probably due to the size and age of the property the water pressure in the room was very low (for shower, basin and toilet). We knew it was a small (snug) room when we booked but it was adequate for our 3 night stay.
4
Paul
Jun 25, 2023
·
Stayed 1 night
The room (48) was on the top floor and baking hot, even with the window open and 3 fans blowing. Considering the rating and the cost this room was far below par. The double bed, which was actually 2 singles pushed together was extremely uncomfortable, we could feel the springs of the bed. The whole reason for staying in hotels is to sleep and we couldn’t do that one thing, it’s such a shame as the building and location is beautiful but not enough attention has been paid to the guest’s comfort.
The room (48) was on the top floor and baking hot, even with the window open and 3 fans blowing. Considering the rating and the cost this room was far below par. The double bed, which was actually 2 singles pushed together was extremely uncomfortable, we could feel the springs of the bed. The whole reason for staying in hotels is to sleep and we couldn’t do that one thing, it’s such a shame as the building and location is beautiful but not enough attention has been paid to the guest’s comfort.
8
David
Jun 15, 2025
·
Stayed 1 night
Beautiful property and grounds set in woodland. Very peaceful location. Very clean throughout. My bedroom was spacious with comfortable bed, and plenty of tea and coffee supplied!
Beautiful property and grounds set in woodland. Very peaceful location. Very clean throughout. My bedroom was spacious with comfortable bed, and plenty of tea and coffee supplied!
4
Louisa
Sep 17, 2025
·
Stayed 1 night
This hotel could be grand, but it's in a very poor state of repair. The room we had was on the top floor, boiling hot. tatty mis matched furniture, bedside lamps not working. The curtains were inadequate, and there was a bright search light above each window meaning that it was blindingly bright all night. Windows filthy and in a very poor state. Shower didn't work!!! We only stayed one night as we were heading for Poole for a ferry early. The only thing that is good is that it's down a track and has safe parking!! didn't have any food so I can't comment. Room 20 is the worst room in the property
This hotel could be grand, but it's in a very poor state of repair. The room we had was on the top floor, boiling hot. tatty mis matched furniture, bedside lamps not working. The curtains were inadequate, and there was a bright search light above each window meaning that it was blindingly bright all night. Windows filthy and in a very poor state. Shower didn't work!!! We only stayed one night as we were heading for Poole for a ferry early. The only thing that is good is that it's down a track and has safe parking!! didn't have any food so I can't comment. Room 20 is the worst room in the property
8
Ian
Sep 27, 2023
·
Stayed 1 night
Booked this venue as it was only 30 minute drive to Southampton where I was working the next day. Nice reception from staff and directed to room 6. This was a room with a double bed. There was a desk in the room but there was not enough space between the desk and the end of the bed to sit on the stool provided. Shower was small (you would not be able to bend over to reach shampoo/soap, without opening door). Bed was comfortable and pillows were lovely. There was a gap between the door and the frame so at night the corridor light came through. There was no hot water in the hand basin on the day I stayed - I could not inform staff as there was no one on reception when I left.
Booked this venue as it was only 30 minute drive to Southampton where I was working the next day. Nice reception from staff and directed to room 6. This was a room with a double bed. There was a desk in the room but there was not enough space between the desk and the end of the bed to sit on the stool provided. Shower was small (you would not be able to bend over to reach shampoo/soap, without opening door). Bed was comfortable and pillows were lovely. There was a gap between the door and the frame so at night the corridor light came through. There was no hot water in the hand basin on the day I stayed - I could not inform staff as there was no one on reception when I left.
6
Louisa
Aug 4, 2025
·
Stayed 1 night
We stay in this hotel a couple of times a year en route to Poole, each time we see no maintenance whatsoever. Everywhere is tatty, the shower in room 20 doesn’t work, the room was roasting hot, and there are 2 outside lights on all night directly above the 2 windows. We had to stuff towels along the curtain pole to try and block it out. The furniture is very cheap tatty pine. The bed and sheets were very comfy though, I’ll give good marks for that. The bedside light doesn’t work. No headboard. We couldn’t complain as it was 11pm when we got to the room, and we left before 6am. No toiletries in the room at all. This hotel should be stunning, but I’d be so disappointed if I’d booked a nice break, every footstep creaks and doors bang!! Sorry but we shall find somewhere else from now on!
We stay in this hotel a couple of times a year en route to Poole, each time we see no maintenance whatsoever. Everywhere is tatty, the shower in room 20 doesn’t work, the room was roasting hot, and there are 2 outside lights on all night directly above the 2 windows. We had to stuff towels along the curtain pole to try and block it out. The furniture is very cheap tatty pine. The bed and sheets were very comfy though, I’ll give good marks for that. The bedside light doesn’t work. No headboard. We couldn’t complain as it was 11pm when we got to the room, and we left before 6am. No toiletries in the room at all. This hotel should be stunning, but I’d be so disappointed if I’d booked a nice break, every footstep creaks and doors bang!! Sorry but we shall find somewhere else from now on!
6
Nigel
Mar 20, 2025
·
Stayed 1 night
Along a long bumby road. My room was right over main entrance and car park so quite noisy . My toilet and the one next door was very noisy to flush.
Along a long bumby road. My room was right over main entrance and car park so quite noisy . My toilet and the one next door was very noisy to flush.
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AI-generated summary based on recent guest reviews
Service
Staff are often friendly and try to help, but service is inconsistent: reception can be unmanned, restaurant and breakfast are slow or disorganized, and booking or billing records sometimes go awry. Some guests also noted understaffing and occasional rudeness.
Related guest reviews
10
Amanda
Dec 21, 2023
·
Stayed 1 night
Highly recommend The Bartley Lodge. All the staff were excellent, friendly and helpful. Great location, comfortable rooms, and the pool was an added bonus. I was most impressed with the food, Christmas dinner and breakfast were both excellent. I hope to be back and will be recommending this hotel.
Highly recommend The Bartley Lodge. All the staff were excellent, friendly and helpful. Great location, comfortable rooms, and the pool was an added bonus. I was most impressed with the food, Christmas dinner and breakfast were both excellent. I hope to be back and will be recommending this hotel.
4
Eileen
May 25, 2025
·
Stayed 1 night
Not Good. Nobody on Reception on arrival. We waited 15minutes until someone turned up. We had Sandwiches and Drinks in The Garden. Cutlery and Condiments not offered. When we received them both the salt and pepper were empty. The table wasn’t cleared for 2 Hours. I checked in on line but that was a complete waste of time! The Receptionist asked me all the details again. The Manager didn’t acknowledge us and all of the staff needed training as there didn’t seem to have any Customer Service Skills. The Restaurant Food was good and one waitress stood out and had excellent social skill. I think her name was Ria. Very uncomfortable beds.
Not Good. Nobody on Reception on arrival. We waited 15minutes until someone turned up. We had Sandwiches and Drinks in The Garden. Cutlery and Condiments not offered. When we received them both the salt and pepper were empty. The table wasn’t cleared for 2 Hours. I checked in on line but that was a complete waste of time! The Receptionist asked me all the details again. The Manager didn’t acknowledge us and all of the staff needed training as there didn’t seem to have any Customer Service Skills. The Restaurant Food was good and one waitress stood out and had excellent social skill. I think her name was Ria. Very uncomfortable beds.
6
Anna
Oct 15, 2025
·
Stayed 1 night
No cocktails available Room smelt from previous occupants, housekeeping left doors open but still bad. Service in restaurant poor husband finished main course before I got mine due to issue in kitchen. Had to ask for our wine as they seemed to have forgotten it. Breakfast service also poor however would say the quality of food was good
No cocktails available Room smelt from previous occupants, housekeeping left doors open but still bad. Service in restaurant poor husband finished main course before I got mine due to issue in kitchen. Had to ask for our wine as they seemed to have forgotten it. Breakfast service also poor however would say the quality of food was good
4
Martin
Jun 21, 2024
·
Stayed 2 nights
Treated as second class guests due to a wedding reception. Hotel was chronically short of staff - suspect majority of staff were absolutely exhausted and completely fed up with their plight
Treated as second class guests due to a wedding reception. Hotel was chronically short of staff - suspect majority of staff were absolutely exhausted and completely fed up with their plight
8
Amy
May 19, 2024
·
Stayed 2 nights
This hotel has a beautiful location . The room was lovely and very clean. Staff were fabulous in particular the receptionist. The only down fall was the waiting time for food in the restaurant, the food itself was lovely . Would also be nice if there was a separate dining area for families , as felt a little under pressure when dining with kids
This hotel has a beautiful location . The room was lovely and very clean. Staff were fabulous in particular the receptionist. The only down fall was the waiting time for food in the restaurant, the food itself was lovely . Would also be nice if there was a separate dining area for families , as felt a little under pressure when dining with kids
8
Lisa Iren
Aug 10, 2025
·
Stayed 2 nights
Here’s the thing, this is an absolutely beautiful establishment. Everything about it is gorgeous and you feel like you are in Bridgerton. But the weekend I spent there was overshadowed by the fact that I am fairly certain half the staff were new to the job, not inly to this establishment, but to hospitality. I don’t know which one of them were the manager, but I hope they are aware they are doing a horrible job. The staff were disorganised, and they were absolutely horrible trained. It was constantly up to the guest to point out things that the staff should notice. If you, whatever job you have, walk past trash or dishes/glass, take them with you! Check that everything in the room works. When you walk through the buffet, check if anything is empty and refill it. And for heaven’s sake, if something is delayed, let the guests now. Everyone was really polite, very nice, as people they were amazing. And they did try, it just felt like they had no idea what to do most of the time and was just milling around until someone pointed out stuff to them. Or you couldn’t find anyone at all, which when I assume they had a staff meeting doing rock, paper, scissors to figure out who had which job. But this can luckily be fixed and I hope it will, because it’s way to pretty of a place to be treated like that.
Here’s the thing, this is an absolutely beautiful establishment. Everything about it is gorgeous and you feel like you are in Bridgerton. But the weekend I spent there was overshadowed by the fact that I am fairly certain half the staff were new to the job, not inly to this establishment, but to hospitality. I don’t know which one of them were the manager, but I hope they are aware they are doing a horrible job. The staff were disorganised, and they were absolutely horrible trained. It was constantly up to the guest to point out things that the staff should notice. If you, whatever job you have, walk past trash or dishes/glass, take them with you! Check that everything in the room works. When you walk through the buffet, check if anything is empty and refill it. And for heaven’s sake, if something is delayed, let the guests now. Everyone was really polite, very nice, as people they were amazing. And they did try, it just felt like they had no idea what to do most of the time and was just milling around until someone pointed out stuff to them. Or you couldn’t find anyone at all, which when I assume they had a staff meeting doing rock, paper, scissors to figure out who had which job. But this can luckily be fixed and I hope it will, because it’s way to pretty of a place to be treated like that.
10
Joanna
Aug 14, 2023
·
Stayed 1 night
The hotel was lovely and the room was nice, but what really made our stay was the service. All the staff we encountered were really helpful. The newly appointed manager, Will, went over and above to make sure all of our needs were met. He made sure that we had a lovely stay and was really very accommodating. The night attendant, Kylie, is also worth a mention as she was so helpful in the morning, serving us tea and coffee before breakfast actually started, even though it wasn't actually her job! Thank you again to all the staff at Bartley Lodge - we will definitely be coming again!
The hotel was lovely and the room was nice, but what really made our stay was the service. All the staff we encountered were really helpful. The newly appointed manager, Will, went over and above to make sure all of our needs were met. He made sure that we had a lovely stay and was really very accommodating. The night attendant, Kylie, is also worth a mention as she was so helpful in the morning, serving us tea and coffee before breakfast actually started, even though it wasn't actually her job! Thank you again to all the staff at Bartley Lodge - we will definitely be coming again!
4
Abby
Jul 28, 2024
·
Stayed 1 night
Not a great stay. No one on reception to check in. Staff at breakfast were rude, unhelpful and inattentive. Room was boiling. We were provided with two fans and one didn’t work.
Not a great stay. No one on reception to check in. Staff at breakfast were rude, unhelpful and inattentive. Room was boiling. We were provided with two fans and one didn’t work.
6
Francesca
May 11, 2024
·
Stayed 1 night
We were greeted by a lobby of moaning guest, which didn't bode well. We were checked in quickly and our room was ok. The bed was very comfortable. The room was very hot and lots of cobwebs on windows and in corners. Dinner service was not good. We were seated for two hours for two courses. Very slow. I overheard a waitress swearing under her breath after a guest had asked for something, which was disappointing. The pool was lovely and warm. Breakfast was good. Reception in the morning was exemplary. Great friendly service. Couldn't do enough.
We were greeted by a lobby of moaning guest, which didn't bode well. We were checked in quickly and our room was ok. The bed was very comfortable. The room was very hot and lots of cobwebs on windows and in corners. Dinner service was not good. We were seated for two hours for two courses. Very slow. I overheard a waitress swearing under her breath after a guest had asked for something, which was disappointing. The pool was lovely and warm. Breakfast was good. Reception in the morning was exemplary. Great friendly service. Couldn't do enough.
6
Nik
Aug 4, 2023
·
Stayed 1 night
The location is convenient and grounds very nice. The building is clean, but you can tell it’s a bit tired around the edges. Has has had some money spent in areas to improve it, but needs a little more to improve the overall feel. Great pool and this was a definite highlight. Didn’t find the reception staff to be friendly, and they seemed fairly disorganised.
The location is convenient and grounds very nice. The building is clean, but you can tell it’s a bit tired around the edges. Has has had some money spent in areas to improve it, but needs a little more to improve the overall feel. Great pool and this was a definite highlight. Didn’t find the reception staff to be friendly, and they seemed fairly disorganised.
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AI-generated summary based on recent guest reviews
Location
Scenic, peaceful New Forest setting with beautiful grounds and convenient access to Paultons Park and nearby sights. Some found it down a bumpy track and a bit hard to find in the dark, and not as close to Lyndhurst as expected.
Related guest reviews
10
Guy
Aug 30, 2022
·
Stayed 1 night
Very good service and food excellent. Great spot to explore the New Forest. Nice swimming pool and friendly staff.
Very good service and food excellent. Great spot to explore the New Forest. Nice swimming pool and friendly staff.
8
alan
Jul 14, 2024
·
Stayed 2 nights
Perfect location for Paultons park.
Perfect location for Paultons park.
10
Perri
Jul 15, 2024
·
Stayed 3 nights
Charming older hotel in the New Forest. This is more like an old Bed and Breakfast. The grounds are beautiful and food is good. Run by a small staff who work very hard to make your stay wonderful.
Charming older hotel in the New Forest. This is more like an old Bed and Breakfast. The grounds are beautiful and food is good. Run by a small staff who work very hard to make your stay wonderful.
8
Bruce
Jan 27, 2025
·
Stayed 2 nights
The hotel location is lovely although a little easy to miss if arriving in the dark, and I’m sure the grounds will be super when the weather is good enough to enjoy them. Service from the staff was universally excellent and the room was comfortable. A few little niggles here and there, like having to duck to fit under the shower when I’m only 5’ 10”, and perhaps the room is just a little ‘tired’ in places but nothing dramatic. Dinner was excellent, breakfast slightly less so considering the price point. Overall an enjoyable stay.
The hotel location is lovely although a little easy to miss if arriving in the dark, and I’m sure the grounds will be super when the weather is good enough to enjoy them. Service from the staff was universally excellent and the room was comfortable. A few little niggles here and there, like having to duck to fit under the shower when I’m only 5’ 10”, and perhaps the room is just a little ‘tired’ in places but nothing dramatic. Dinner was excellent, breakfast slightly less so considering the price point. Overall an enjoyable stay.
10
Emma
May 28, 2025
·
Stayed 2 nights
We had a lovely stay at Bartley lodge. Beautiful manor house on lovely grounds. Good value and good size family rooms. We loved that the pool had long opening hours. We had dinner onsite one night which was delicious and kids menu too.
We had a lovely stay at Bartley lodge. Beautiful manor house on lovely grounds. Good value and good size family rooms. We loved that the pool had long opening hours. We had dinner onsite one night which was delicious and kids menu too.
6
Nicholas
Aug 4, 2024
·
Stayed 2 nights
Hotel seemed tired and in need of complete facelift The staff were great but under a lot of pressure as there were too few of them. Good food served in restaurant though service pretty slow Location states hotel near lyndhurst thou it was several miles away and closer to carnal. Outside area was not given much attention as glasses and debris remained not cleared away.
Hotel seemed tired and in need of complete facelift The staff were great but under a lot of pressure as there were too few of them. Good food served in restaurant though service pretty slow Location states hotel near lyndhurst thou it was several miles away and closer to carnal. Outside area was not given much attention as glasses and debris remained not cleared away.
8
David
Jun 15, 2025
·
Stayed 1 night
Beautiful property and grounds set in woodland. Very peaceful location. Very clean throughout. My bedroom was spacious with comfortable bed, and plenty of tea and coffee supplied!
Beautiful property and grounds set in woodland. Very peaceful location. Very clean throughout. My bedroom was spacious with comfortable bed, and plenty of tea and coffee supplied!
8
Ian
Sep 27, 2023
·
Stayed 1 night
Booked this venue as it was only 30 minute drive to Southampton where I was working the next day. Nice reception from staff and directed to room 6. This was a room with a double bed. There was a desk in the room but there was not enough space between the desk and the end of the bed to sit on the stool provided. Shower was small (you would not be able to bend over to reach shampoo/soap, without opening door). Bed was comfortable and pillows were lovely. There was a gap between the door and the frame so at night the corridor light came through. There was no hot water in the hand basin on the day I stayed - I could not inform staff as there was no one on reception when I left.
Booked this venue as it was only 30 minute drive to Southampton where I was working the next day. Nice reception from staff and directed to room 6. This was a room with a double bed. There was a desk in the room but there was not enough space between the desk and the end of the bed to sit on the stool provided. Shower was small (you would not be able to bend over to reach shampoo/soap, without opening door). Bed was comfortable and pillows were lovely. There was a gap between the door and the frame so at night the corridor light came through. There was no hot water in the hand basin on the day I stayed - I could not inform staff as there was no one on reception when I left.
8
James
May 18, 2025
·
Stayed 1 night
Nice large Manor House hotel with extensive grounds. All clean and well looked after but a couple of areas could do with refurbishment now due to age and general wear and tear. Nice that they allow dogs. Great stay, friendly staff, many thanks.
Nice large Manor House hotel with extensive grounds. All clean and well looked after but a couple of areas could do with refurbishment now due to age and general wear and tear. Nice that they allow dogs. Great stay, friendly staff, many thanks.
10
Nathan
May 5, 2024
·
Stayed 1 night
Amazing country estate. Absolutely beautiful. Front desk staff were helping elsewhere when we arrived so little delay checking in and out. Otherwise unbelievable stay.
Amazing country estate. Absolutely beautiful. Front desk staff were helping elsewhere when we arrived so little delay checking in and out. Otherwise unbelievable stay.
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AI-generated summary based on recent guest reviews
Dining
Dining is inconsistent: several guests praised excellent dinners and good breakfasts, while many reported slow or disorganized service, missing items, and average or poor dishes for the price. Menu choice can feel limited, and bar or room service were sometimes unavailable.
Related guest reviews
10
Amanda
Dec 21, 2023
·
Stayed 1 night
Highly recommend The Bartley Lodge. All the staff were excellent, friendly and helpful. Great location, comfortable rooms, and the pool was an added bonus. I was most impressed with the food, Christmas dinner and breakfast were both excellent. I hope to be back and will be recommending this hotel.
Highly recommend The Bartley Lodge. All the staff were excellent, friendly and helpful. Great location, comfortable rooms, and the pool was an added bonus. I was most impressed with the food, Christmas dinner and breakfast were both excellent. I hope to be back and will be recommending this hotel.
6
Philip
Jul 13, 2025
·
Stayed 2 nights
Characterful property, though the most interesting downstairs spaces didnt seem to have much function - it felt like they were a corridor to the restaurant. We were in a modern ground floor room - pleasant but some fittings looked a bit tired. There was no aircon. We were charged almost £100 for dinner for 2 (without wine). Food ok but not special - i was not even offered a bread roll with my soup. Most other diners seemed to be families with rather noisy children - overall it felt somewhere between fine dining and a holiday camp. At check in i was pressed to book and pay for breakfast, which i did. Next morning i was told by restaurant staff that they had no record of my booking
Characterful property, though the most interesting downstairs spaces didnt seem to have much function - it felt like they were a corridor to the restaurant. We were in a modern ground floor room - pleasant but some fittings looked a bit tired. There was no aircon. We were charged almost £100 for dinner for 2 (without wine). Food ok but not special - i was not even offered a bread roll with my soup. Most other diners seemed to be families with rather noisy children - overall it felt somewhere between fine dining and a holiday camp. At check in i was pressed to book and pay for breakfast, which i did. Next morning i was told by restaurant staff that they had no record of my booking
2
Melinda
Nov 19, 2023
·
Stayed 1 night
Waited hour 10 minutes fir cooked breakfast. Time we got it all the other breakfast offers were tidied up therefore unable to get fruit juice or toast to accompany the breakfast. Run out of the salmon as offered in the menu for the bagels Servers were miserable never smiled Very expensive bar drinks and a drainage system that banged with trapped air all nite in the toilet wasn’t very pleasant stay.
Waited hour 10 minutes fir cooked breakfast. Time we got it all the other breakfast offers were tidied up therefore unable to get fruit juice or toast to accompany the breakfast. Run out of the salmon as offered in the menu for the bagels Servers were miserable never smiled Very expensive bar drinks and a drainage system that banged with trapped air all nite in the toilet wasn’t very pleasant stay.
10
Ricky
Apr 17, 2024
·
Stayed 2 nights
Lovely property, very friendly staff and great restaurant
Lovely property, very friendly staff and great restaurant
6
Anna
Oct 15, 2025
·
Stayed 1 night
No cocktails available Room smelt from previous occupants, housekeeping left doors open but still bad. Service in restaurant poor husband finished main course before I got mine due to issue in kitchen. Had to ask for our wine as they seemed to have forgotten it. Breakfast service also poor however would say the quality of food was good
No cocktails available Room smelt from previous occupants, housekeeping left doors open but still bad. Service in restaurant poor husband finished main course before I got mine due to issue in kitchen. Had to ask for our wine as they seemed to have forgotten it. Breakfast service also poor however would say the quality of food was good
8
Bruce
Jan 27, 2025
·
Stayed 2 nights
The hotel location is lovely although a little easy to miss if arriving in the dark, and I’m sure the grounds will be super when the weather is good enough to enjoy them. Service from the staff was universally excellent and the room was comfortable. A few little niggles here and there, like having to duck to fit under the shower when I’m only 5’ 10”, and perhaps the room is just a little ‘tired’ in places but nothing dramatic. Dinner was excellent, breakfast slightly less so considering the price point. Overall an enjoyable stay.
The hotel location is lovely although a little easy to miss if arriving in the dark, and I’m sure the grounds will be super when the weather is good enough to enjoy them. Service from the staff was universally excellent and the room was comfortable. A few little niggles here and there, like having to duck to fit under the shower when I’m only 5’ 10”, and perhaps the room is just a little ‘tired’ in places but nothing dramatic. Dinner was excellent, breakfast slightly less so considering the price point. Overall an enjoyable stay.
4
Scott
Oct 29, 2023
·
Stayed 2 nights
Avoid paying for breakfast as service from staff isn’t great, you constantly have to ask for either cutlery, plates as nothing is monitored so when it’s run out you need to ask for replacement. We had only just finished yet the guy was in such a rush to get dirty plates it was like a seagull was in the room. So rather than the attention be on when people have finished more attention should go into what they are serving or lack of it.
Avoid paying for breakfast as service from staff isn’t great, you constantly have to ask for either cutlery, plates as nothing is monitored so when it’s run out you need to ask for replacement. We had only just finished yet the guy was in such a rush to get dirty plates it was like a seagull was in the room. So rather than the attention be on when people have finished more attention should go into what they are serving or lack of it.
6
REVEREND
Jun 12, 2023
·
Stayed 3 nights
Food awful. Both breakfast & dinner disappointing. Poached eggs @ the former COLD. Chips at Supper poorly cooked. My Pork Chop @ dinner only half cooked.
Food awful. Both breakfast & dinner disappointing. Poached eggs @ the former COLD. Chips at Supper poorly cooked. My Pork Chop @ dinner only half cooked.
4
Olivia
May 30, 2024
·
Stayed 1 night
I booked this hotel for the night before my little boys birthday as we was heading to Paultons park the next day so decided to give them a treat the night before rather than booking a cheaper option. When we arrived it all seemed very lovely and headed up to the room to drop our bags before going for a drink and to have some food. On first look to room looked fine. When we got to the bar there was no one around to serve. A sign told us to ask as reception if no one was around however there was no one at reception either. Once someone finally did arrive there were rude and very short with me when asking about what wines and beers they have. I felt as if I was getting on his nerves. There was also no option for any food even though there was bar menus. We got talking to another family that were staying and they said the same about the waiting times which on a summer’s warm evening isn’t very good. We headed up to the room to order a pizza from an outside venue as the children were hungry. I then decided to have a shower. The bathroom smelt of damp and mould and I soon realised what the cause was. A bath mat that had been aloud to become mouldy this had clearly been left time and time again to get in such a state. I called down to reception to have them change it as the shower was to slippy and dangerous to use without but after waiting for 5/7 minutes with no answer I gave up. The bed was comfy. The breakfast was poor eggs were made to order but inedible & the buffet was cold
I booked this hotel for the night before my little boys birthday as we was heading to Paultons park the next day so decided to give them a treat the night before rather than booking a cheaper option. When we arrived it all seemed very lovely and headed up to the room to drop our bags before going for a drink and to have some food. On first look to room looked fine. When we got to the bar there was no one around to serve. A sign told us to ask as reception if no one was around however there was no one at reception either. Once someone finally did arrive there were rude and very short with me when asking about what wines and beers they have. I felt as if I was getting on his nerves. There was also no option for any food even though there was bar menus. We got talking to another family that were staying and they said the same about the waiting times which on a summer’s warm evening isn’t very good. We headed up to the room to order a pizza from an outside venue as the children were hungry. I then decided to have a shower. The bathroom smelt of damp and mould and I soon realised what the cause was. A bath mat that had been aloud to become mouldy this had clearly been left time and time again to get in such a state. I called down to reception to have them change it as the shower was to slippy and dangerous to use without but after waiting for 5/7 minutes with no answer I gave up. The bed was comfy. The breakfast was poor eggs were made to order but inedible & the buffet was cold
8
C
Oct 15, 2023
·
Stayed 1 night
Great room and lovely property. Just need more staff and the food didn't meet the quality expected from the prices. Staff were really nice and breakfast was nice (just craved for a hash brown). Could be a great place but a few things like the changing room at the pool, no air con, offered room service but told 'too busy' and poor communication in restaurant keeps it a 'nice'!
Great room and lovely property. Just need more staff and the food didn't meet the quality expected from the prices. Staff were really nice and breakfast was nice (just craved for a hash brown). Could be a great place but a few things like the changing room at the pool, no air con, offered room service but told 'too busy' and poor communication in restaurant keeps it a 'nice'!
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AI-generated summary based on recent guest reviews
10
peter
3 weeks ago
·
Stayed 1 night
We arrived and the room wasn’t ready so got a free drink at the bar. Had an evening meal and the food was excellent. Had breakfast in the morning that was excellent as well.
We arrived and the room wasn’t ready so got a free drink at the bar. Had an evening meal and the food was excellent. Had breakfast in the morning that was excellent as well.
4
Rob
last month
·
Stayed 1 night
Hotel is poorly maintained and quite dirty. AC apparently broken, even though units are installed throughout the building.
Hotel is poorly maintained and quite dirty. AC apparently broken, even though units are installed throughout the building.
8
Russell
Jul 21, 2026
·
Stayed 1 night
Nice place, take it as you find it!
Nice place, take it as you find it!
8
Joshua
Jul 16, 2026
·
Stayed 2 nights
Hotel setting is lovely, grounds are very well kept. Hotel in general is very small and cosy, would have been ideal to have aircon in the rooms as it was mid heatwave when we stayed and the room just didn’t seem to cool. All staff members we encountered were really friendly and happy to help
Hotel setting is lovely, grounds are very well kept. Hotel in general is very small and cosy, would have been ideal to have aircon in the rooms as it was mid heatwave when we stayed and the room just didn’t seem to cool. All staff members we encountered were really friendly and happy to help
8
James
Jul 13, 2026
·
Stayed 2 nights
Stuck to find somewhere in the New Forest I widened the search to this hotel which clings onto the edge of the forest. It is more of a hotel for events (two birthdays and a wedding during our two night stay), so you do get to feel a little like a gate crasher. Very basic dining options but the food and service were pleasant enough. The hotel itself fitted the English country vibe I had wanted for my overseas friends, and the location was great allowing for easy arrival not far from the motorway, but everything New Foresty no more than 30 minutes away. The hotel cannot be blamed for the unnatural heat, but given our room got the full glare of afternoon sun it was impossible to cool down by bedtime, so some thought to closing curtains and windows for arrival if this is going to be our new normal. I’d far rather enter a dark cool room on arrival than a furnace.
Stuck to find somewhere in the New Forest I widened the search to this hotel which clings onto the edge of the forest. It is more of a hotel for events (two birthdays and a wedding during our two night stay), so you do get to feel a little like a gate crasher. Very basic dining options but the food and service were pleasant enough. The hotel itself fitted the English country vibe I had wanted for my overseas friends, and the location was great allowing for easy arrival not far from the motorway, but everything New Foresty no more than 30 minutes away. The hotel cannot be blamed for the unnatural heat, but given our room got the full glare of afternoon sun it was impossible to cool down by bedtime, so some thought to closing curtains and windows for arrival if this is going to be our new normal. I’d far rather enter a dark cool room on arrival than a furnace.
FAQs about Bartley Lodge Hotel
Is parking available at the property?
Free self-parking is available on-site, but it is limited. No reservation is required.
What type of breakfast is offered and what are the serving hours?
Full breakfasts are served on weekdays from 7:00 AM to 10:00 AM for a fee of approximately GBP 20.00 for adults and GBP 10.00 for children.
Are pets allowed at the property?
The property allows pets in specific rooms only, with a fee of GBP 15 per pet, per night. Service animals are exempt from fees.
What are the standard check-in and check-out times?
Check-in is from 3:00 PM to 11:00 PM, and check-out is by 11:00 AM. Early or late check-in/check-out may be available upon request and should be arranged at least 48 hours in advance.
What accessibility features are available for guests with disabilities?
The property features step-free entrances and wheelchair-accessible facilities in public areas. Specific details about room accessibility are not mentioned.
What is the location of the property in relation to key landmarks?
The hotel is located within a 10-minute drive of New Forest National Park and Paultons Family Theme Park - Home of Peppa Pig World. It is approximately 11.9 miles from Southampton Cruise Terminal and 10.6 miles from Beaulieu National Motor Museum.
Does the property have a swimming pool?
Yes, the property features an indoor pool and an outdoor heated pool. The operational hours are not specified, but the indoor pool is available year-round.
What are the policies for guests staying with children?
Children are allowed at the property, and the minimum age for children to stay for free is not specified.
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Instant AI responses are based on hotel information
Prices for upcoming dates
September 2026
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October 2026
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Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-09-04: 228.28545458374023USD
- 2026-09-05: 167.82325696411132USD
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The front desk is open daily from 7:00 AM - 11:00 PM. This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.
Check-in must be done by someone who is at least 18 years old.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Safety features at this property include a fire extinguisher and a smoke detector
- The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
- Contactless check-in and contactless check-out are available.
- Fee for full breakfast: approximately GBP 20.00 for adults and GBP 10.00 for children
- Pet fee: GBP 15 per pet, per night
- Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Parking
Restaurant
Swimming pool
Non-Smoking Rooms
Room Service
Banquet Facilities
Activities
Swimming pool
Garden
Cycling
Pool Indoor
Outdoor heated pool
Pool (Indoor)
Outdoor Furniture
Terrace
Services
Banquet Facilities
Luggage Storage
Designated Smoking Area
24-Hour Front Desk
General
Room Service
Restaurant
Non-Smoking Rooms
Breakfast in the Room
Family Room
Snack Bar/Deli
Parking
Parking
Free Parking
Electric Car charging station
Parking (Limited)
Parking Onsite
Internet
Free Wi-Fi