Lansdowne Strand

Room was awful had to complain and change room. Staff were good

They gave us an early check-in which was great.staff friendly and helpful.

The Hotel was 'tired'. There was thick dust on the light fittings,on the walls, there was no main light on the ceiling so I couldn't see as I have vision problems. the bathroom was falling apart, it was cold and I asked for a disabled shower room, ground floor & although I had an email confirmation, They had no ground floor rooms or lifts & we had a bath in the room. I can't get in baths. We had to carry my stroller upstairs & I had to struggle up them. The staff member was neither happy, helpful or apologetic and hardly spoke. The food was cheaply made but expensive. It was really noisy. The room was big but it had vinyl walls & the decor didn't match. It looked like it hadn't been done up since the 60's. It was nice to see the family but we won't be staying again. The whole place needs an overhaul. I was not happy.

Friendly check in, polite staff and nice room looking out the front.

Interesting history and room facilities good