Cricklade House Hotel, Sure Hotel Collection by Best Western
US$153
/ night
Avg. for September
Select dates to see prices and availability
US$153
/ night
Avg. for September
Monthly average prices
Nightly prices at Cricklade House Hotel, Sure Hotel Collection by Best Western average US$103 in the cheapest month (April) and US$153 in the most expensive month (September), based on the last 12 months.
| Month | Average price |
|---|---|
| January | US$108 |
| February | US$109 |
| March | US$118 |
| April | US$103 |
| May | US$120 |
| June | US$121 |
| July | US$131 |
| August | US$110 |
| September | US$153 |
| October | US$116 |
| November | US$109 |
| December | US$109 |
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Sept · US$153
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Most expensive: September (~US$153)
Cheapest: April (~US$103)
About this property
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You can take advantage of recreational amenities such as an indoor pool, an outdoor tennis court, and a sauna. Additional features at this hotel i...
Amenities
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You can take advantage of recreational amenities such as an indoor pool, an outdoor tennis court, and a sauna. Additional features at this hotel include complimentary wireless internet access, wedding services, and a ballroom.
Business amenities
Featured amenities include a 24-hour front desk, luggage storage, and a safe deposit box at the front desk. Planning an event in Swindon? This hotel has 0 square feet (0 square meters) of space consisting of conference space and 2 meeting rooms. Free self parking is available onsite.
Dining
Grab a bite to eat at Cricklade House, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Local cuisine breakfasts are served on weekdays from 7:00 AM to 10:00 AM and on weekends from 8:00 AM to 10:30 AM for a fee.
Rooms
Make yourself at home in one of the 45 guestrooms. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and electric kettles.
Location
With a stay at Cricklade House Hotel, Sure Hotel Collection by Best Western, you'll be centrally located in Swindon, within a 5-minute drive of River Thames and Cricklade Leisure Centre. This spa hotel is 0.6 mi (0.9 km) from Thames Path and 1.8 mi (2.9 km) from Paddy's Pawfect Paddock.
What's nearby
Cricklade Leisure Centre(0.4 Miles)
Thames Path(0.6 Miles)
River Thames(0.8 Miles)
Paddy's Pawfect Paddock(1.8 Miles)
Bradley's Lake(3.1 Miles)
Swindon and Cricklade Railway(4 Miles)
Combat Splat(4.4 Miles)
Lake 26(5 Miles)
Lakeside Ski & Wake(5.1 Miles)
Cotswold Country Park and Beach(5.3 Miles)
Diamond Jubilee Park(5.3 Miles)
Blunsdon Abbey Stadium(5.4 Miles)
Eastbury Park(5.7 Miles)
Lydiard Park(5.7 Miles)
Orbital Shopping Park(5.9 Miles)
Oxford (OXF)(40 Miles)
Bristol International Airport (BRS)(48 Miles)
Parking
Restaurant
Swimming pool
Non-smoking rooms
Room service
Tennis courts
Location
Common Hill, Cricklade, England, United Kingdom
Cricklade Leisure Centre (0.4 Miles)
Thames Path (0.6 Miles)
River Thames (0.8 Miles)
Paddy's Pawfect Paddock (1.8 Miles)
Bradley's Lake (3.1 Miles)
Swindon and Cricklade Railway (4 Miles)
Guest reviews
8.1
Very good
Based on 1,099 verified reviews
Who stays here?
Business
12%
Couple
53%
Family
17%
Group
15%
Solo
0%
What guests think
AI-generated summary based on recent guest reviews
At Cricklade House Hotel, Sure Hotel Collection by Best Western, guests often highlight warm, helpful staff, a peaceful countryside setting with views, and a well-liked pool and spa, while noting dated areas and occasional issues with cleanliness and maintenance.
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What guests think
At Cricklade House Hotel, Sure Hotel Collection by Best Western, guests often highlight warm, helpful staff, a peaceful countryside setting with views, and a well-liked pool and spa, while noting dated areas and occasional issues with cleanliness and maintenance.
Rooms are often spacious and comfortable but vary in condition; several courtyard and older rooms feel tired, with mismatched amenities and some temperature or noise complaints. Dining draws praise for tasty dinners and hearty breakfasts, yet reviews report inconsistent breakfast service and quality at times, plus pricey drinks and a few limited menu concerns. Overall, expect a friendly, tranquil stay if you're comfortable with some dated features.
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AI-generated summary based on recent guest reviews
Facilities
Guests repeatedly praise the pool, sauna and steam room, describing them as clean and relaxing; parking is generally easy. Some note limited loungers or cool pool water, and parts of the property feel dated.
Related guest reviews
8
Tracy
6 Oct 2025
·
Stayed 1 night
Room was spacious with a fridge and small kitchen area. However it was very dated, the bathroom sink had a large crack in it. It could just do with refurbishing. The pool and steam room were lovely, very clean and well maintained. The hotel is sitting a lovely location. We would stay again but in a different room type as the courtyard rooms are very dated and I’d imagine would be very cold in the winter. The staff were very helpful and breakfast were also very good.
Room was spacious with a fridge and small kitchen area. However it was very dated, the bathroom sink had a large crack in it. It could just do with refurbishing. The pool and steam room were lovely, very clean and well maintained. The hotel is sitting a lovely location. We would stay again but in a different room type as the courtyard rooms are very dated and I’d imagine would be very cold in the winter. The staff were very helpful and breakfast were also very good.
10
Paul
13 Sept 2025
·
Stayed 1 night
My wife and I used this as a one night stop over as part of a leisure trip. We were very happy with our choice. Hotel ( which has great spa facilities ) is a mile or so from village which has a few eating and drinking options if not wanting to eat at hotel. Staff excellent . Clean. Many thanks
My wife and I used this as a one night stop over as part of a leisure trip. We were very happy with our choice. Hotel ( which has great spa facilities ) is a mile or so from village which has a few eating and drinking options if not wanting to eat at hotel. Staff excellent . Clean. Many thanks
10
Andrew
10 Oct 2024
·
Stayed 1 night
We had a lovely overnight stay. The receptionist and the bar staff were particularly helpful and pleasant. It was lovely to have a swim and sauna in the morning before checking out.
We had a lovely overnight stay. The receptionist and the bar staff were particularly helpful and pleasant. It was lovely to have a swim and sauna in the morning before checking out.
8
Lars Tinggaard
21 Mar 2024
·
Stayed 3 nights
Lovely hotel with nice staff. Gym and a pool with steam bath and sauna is a big plus. Food quite Ok. Courtyard rooms could benefit from double glass in Windows..
Lovely hotel with nice staff. Gym and a pool with steam bath and sauna is a big plus. Food quite Ok. Courtyard rooms could benefit from double glass in Windows..
10
Rachel
20 Jun 2024
·
Stayed 2 nights
Lovely team from front desk to restaurant.. good food, nice breakfast options. Accommodation was lovely with comfortable beds and very spacious. Good pool & easy, adequate parking. My only suggestion would be to add additional dining options for main course.. maybe daily special/salad..
Lovely team from front desk to restaurant.. good food, nice breakfast options. Accommodation was lovely with comfortable beds and very spacious. Good pool & easy, adequate parking. My only suggestion would be to add additional dining options for main course.. maybe daily special/salad..
8
Matthew
12 Apr 2025
·
Stayed 1 night
Room was clean and comfortable. The restaurant was a lovely setting and good food. The pool and spa facilities were nice.
Room was clean and comfortable. The restaurant was a lovely setting and good food. The pool and spa facilities were nice.
10
Alesandra
8 Jul 2023
·
Stayed 1 night
Beautiful hotel, in gorgeous grounds and stunning views. Great sized rooms and a lovely spa.
Beautiful hotel, in gorgeous grounds and stunning views. Great sized rooms and a lovely spa.
8
Glen
2 May 2024
·
Stayed 1 night
Nice hotel fantastic pool, sauna & steam rooms well well-maintained!
Nice hotel fantastic pool, sauna & steam rooms well well-maintained!
10
Tracy
27 Sept 2025
·
Stayed 2 nights
We had a nice room. Comfy bed and plenty of choice for breakfast. Welcoming staff and hotel. Treatment from spa and pool and steam room were relaxing. Not far from many places to visit. Went into town too.
We had a nice room. Comfy bed and plenty of choice for breakfast. Welcoming staff and hotel. Treatment from spa and pool and steam room were relaxing. Not far from many places to visit. Went into town too.
4
Freddie
21 Apr 2024
·
Stayed 2 nights
The room felt a bit dated, and although the carpets were stained, the bed was clean and comfortable. Unfortunately, the swimming pool lacked loungers unless you were getting a treatment, and the water was on the chilly side. Additionally, many staff members seemed unenthusiastic and were quite blunt when interacting with guests. Breakfast lacked variety and where food ran low it took a while to get restocked.
The room felt a bit dated, and although the carpets were stained, the bed was clean and comfortable. Unfortunately, the swimming pool lacked loungers unless you were getting a treatment, and the water was on the chilly side. Additionally, many staff members seemed unenthusiastic and were quite blunt when interacting with guests. Breakfast lacked variety and where food ran low it took a while to get restocked.
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AI-generated summary based on recent guest reviews
Cleanliness
Feedback on cleanliness is mixed: many find rooms and facilities clean, but several report stained carpets, mould or dust, and occasional maintenance issues in bathrooms and corridors.
Related guest reviews
6
Rebecca
12 May 2024
·
Stayed 1 night
Ground floor courtyard rooms need net curtains as other guests can see into bedroom and living areas through windows. This means you have to sit in bed in mornings with curtains closed and light on. Spa swimming pool area needs a good clean as spider webs around french doors. Loungers are dirty. Staff friendly. Food good.
Ground floor courtyard rooms need net curtains as other guests can see into bedroom and living areas through windows. This means you have to sit in bed in mornings with curtains closed and light on. Spa swimming pool area needs a good clean as spider webs around french doors. Loungers are dirty. Staff friendly. Food good.
10
Dave
18 Mar 2025
·
Stayed 1 night
Older hotel style with character but one of the cleanest I have ever stayed in. Staff can’t do enough for you and spa facilities are nice and quiet
Older hotel style with character but one of the cleanest I have ever stayed in. Staff can’t do enough for you and spa facilities are nice and quiet
10
Christopher
23 Sept 2023
·
Stayed 1 night
We had a wonderful stay and as we were travelling south could only stay one night. Disappointingly the rooms and restaurant were dusty and a lot of dead fly on the window sills etc. Otherwise an enjoyable stay.
We had a wonderful stay and as we were travelling south could only stay one night. Disappointingly the rooms and restaurant were dusty and a lot of dead fly on the window sills etc. Otherwise an enjoyable stay.
6
Warren
11 Sept 2024
·
Stayed 1 night
The hotel was lovely. Unfortunately the room was not quite what i was expecting. After booking and paying for a superior room (four poster bed) in the main building, which was one of the most expensive rooms in the hotel), I was somewhat underwelmed with it on arrival. No four poster bed which was disappointing and the furniture looked very tired. Also the toilet was full of black stains in the bowl.
The hotel was lovely. Unfortunately the room was not quite what i was expecting. After booking and paying for a superior room (four poster bed) in the main building, which was one of the most expensive rooms in the hotel), I was somewhat underwelmed with it on arrival. No four poster bed which was disappointing and the furniture looked very tired. Also the toilet was full of black stains in the bowl.
2
Sam
22 Sept 2023
·
Stayed 1 night
Room was dirty, bathroom had mould and the whole place needs refurbishment. I arrived at 9:30 in the evening and room service had stopped, the kitchen was closed. I got some water from the bar and the glass they gave me was dirty. I do not ever moan about my stays but honesty I felt the need to on this occasion.
Room was dirty, bathroom had mould and the whole place needs refurbishment. I arrived at 9:30 in the evening and room service had stopped, the kitchen was closed. I got some water from the bar and the glass they gave me was dirty. I do not ever moan about my stays but honesty I felt the need to on this occasion.
6
Daniel
7 May 2024
·
Stayed 1 night
We booked to stay in a superior room, however when we arrived in the room we noticed there were stains all over the carpet and marks on all of the walls. We requested a new room and was put in a standard room, which was agreed by us. Room was clean but still had some stains on the floor. Wouldn't say 4* hotel with the cleanliness of the rooms. The staff were really helpful and we enjoyed using the spa facilities. Breakfast the next day was nice and staff were accommodating to make scrambled eggs instead of fried eggs.
We booked to stay in a superior room, however when we arrived in the room we noticed there were stains all over the carpet and marks on all of the walls. We requested a new room and was put in a standard room, which was agreed by us. Room was clean but still had some stains on the floor. Wouldn't say 4* hotel with the cleanliness of the rooms. The staff were really helpful and we enjoyed using the spa facilities. Breakfast the next day was nice and staff were accommodating to make scrambled eggs instead of fried eggs.
4
Colin
4 Feb 2025
·
Stayed 1 night
Booked one night here in late January with my wife. Lovely old building on the outside. Most of the staff were nice. There was one who was a bit rude but that wasn't really the issue. The room we were given was old, and in the uncleaned staff wing of the hotel. Quite ugly and not in the main hotel, despite the fact that the hotel was virtually empty when we stayed. Being in what appeared to be the staff wing, meant that the outside door in our corridor was left open most of the time, despite the January cold and rain. As well as being cold, this gave open access to anyone, which was a little concerning. The breakfast was ok. Not great. Not terrible. Just ok. We were denied a late checkout even though we requested this at check-in the previous afternoon. Check out was 11AM. We asked for one hour so we weren't rushing but they wouldn't let us. Their reason to refuse us could not have for hygiene reasons because when we checked out, we had to walk past cat turds that were left in our corridor from when we checked-in the previous day. The photos I attach show the same turd. from check-in to check out. They may want to clean the rooms early, but everything else, not so much so it would seem. Over all, a nice building. Perhaps if we had been given a more sanitary room and the midday check-out that we politely asked for, our rating would have been higher.
Booked one night here in late January with my wife. Lovely old building on the outside. Most of the staff were nice. There was one who was a bit rude but that wasn't really the issue. The room we were given was old, and in the uncleaned staff wing of the hotel. Quite ugly and not in the main hotel, despite the fact that the hotel was virtually empty when we stayed. Being in what appeared to be the staff wing, meant that the outside door in our corridor was left open most of the time, despite the January cold and rain. As well as being cold, this gave open access to anyone, which was a little concerning. The breakfast was ok. Not great. Not terrible. Just ok. We were denied a late checkout even though we requested this at check-in the previous afternoon. Check out was 11AM. We asked for one hour so we weren't rushing but they wouldn't let us. Their reason to refuse us could not have for hygiene reasons because when we checked out, we had to walk past cat turds that were left in our corridor from when we checked-in the previous day. The photos I attach show the same turd. from check-in to check out. They may want to clean the rooms early, but everything else, not so much so it would seem. Over all, a nice building. Perhaps if we had been given a more sanitary room and the midday check-out that we politely asked for, our rating would have been higher.
8
sarah
29 Jul 2025
·
Stayed 2 nights
Lovely setting to stay in. The staff and cleanliness were exceptional. We stayed in a courtyard room so it was very quiet. The room itself was very nice, however, it is in need of on update. The bathroom has rusted pipe work which was not great on the eye. Some TLC is definitely needed and would make the stay that much better.
Lovely setting to stay in. The staff and cleanliness were exceptional. We stayed in a courtyard room so it was very quiet. The room itself was very nice, however, it is in need of on update. The bathroom has rusted pipe work which was not great on the eye. Some TLC is definitely needed and would make the stay that much better.
6
Justin
18 Nov 2023
·
Stayed 1 night
Comfy clean bed, filthy carpet tho, had a courtyard room. Great facilities, pool and spa are lovely. Staff all very friendly and food was great lots of options and plenty of allergen awareness and gluten free options for my Wife.
Comfy clean bed, filthy carpet tho, had a courtyard room. Great facilities, pool and spa are lovely. Staff all very friendly and food was great lots of options and plenty of allergen awareness and gluten free options for my Wife.
10
Sam
23 Nov 2025
·
Stayed 1 night
Lovely place ! Room was very clean and warm and a good size. The staff were very attentive and friendly. The food was amazing particularlpork belly bites and the
Lovely place ! Room was very clean and warm and a good size. The staff were very attentive and friendly. The food was amazing particularlpork belly bites and the
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AI-generated summary based on recent guest reviews
Rooms
Rooms are often spacious and comfortable, with some offering kitchenettes, but many—especially courtyard or older rooms—feel dated. Amenities and comfort levels vary, with reports of weak heating, lack of air conditioning or blackout blinds, and occasional noise.
Related guest reviews
8
Tracy
6 Oct 2025
·
Stayed 1 night
Room was spacious with a fridge and small kitchen area. However it was very dated, the bathroom sink had a large crack in it. It could just do with refurbishing. The pool and steam room were lovely, very clean and well maintained. The hotel is sitting a lovely location. We would stay again but in a different room type as the courtyard rooms are very dated and I’d imagine would be very cold in the winter. The staff were very helpful and breakfast were also very good.
Room was spacious with a fridge and small kitchen area. However it was very dated, the bathroom sink had a large crack in it. It could just do with refurbishing. The pool and steam room were lovely, very clean and well maintained. The hotel is sitting a lovely location. We would stay again but in a different room type as the courtyard rooms are very dated and I’d imagine would be very cold in the winter. The staff were very helpful and breakfast were also very good.
8
Diane
26 Mar 2023
·
Stayed 2 nights
A lovely quiet location with views across the golf course and the open countryside. It is a shame not to be able to take a walk around the grounds without finding yourself on the fairway, a path would be good for getting some fresh air. The rooms are not that modern, but are comfortable - but I found the lighting in the bedroom too dim to either read in bed or do hair at the dressing table after dark. Food was good, though in common with many hotels, one member of staff serving at breakfast is not enough to take orders and replenish the buffet. Indoor pool was clean and the steam room and sauna excellent. Recommended for a mid-week stay - I suspect it might be busier with functions at the weekends.
A lovely quiet location with views across the golf course and the open countryside. It is a shame not to be able to take a walk around the grounds without finding yourself on the fairway, a path would be good for getting some fresh air. The rooms are not that modern, but are comfortable - but I found the lighting in the bedroom too dim to either read in bed or do hair at the dressing table after dark. Food was good, though in common with many hotels, one member of staff serving at breakfast is not enough to take orders and replenish the buffet. Indoor pool was clean and the steam room and sauna excellent. Recommended for a mid-week stay - I suspect it might be busier with functions at the weekends.
8
Benjamin
2 Jul 2025
·
Stayed 21 nights
Its a decent hotel. My room did not have a fridge or microwave. Just bed, desk, and TV. The pool/spa is good though
Its a decent hotel. My room did not have a fridge or microwave. Just bed, desk, and TV. The pool/spa is good though
10
Janette
7 Dec 2024
·
Stayed 1 night
A hotel with character. The rooms while older have everything you need except air conditioning for summer. A lovely pool with sauna and steam room. A very comfortable bar area. Reasonable prices for dinner and an excellent breakfast with good service. Well worth a visit.
A hotel with character. The rooms while older have everything you need except air conditioning for summer. A lovely pool with sauna and steam room. A very comfortable bar area. Reasonable prices for dinner and an excellent breakfast with good service. Well worth a visit.
6
Jo
9 Apr 2025
·
Stayed 1 night
Bedroom was dated, most uncomfortable bed I have ever tried to sleep on. Bathroom was more updated and shower was good. Unfortunate there were Ants over the bedside table, reported to Reception so hopefully dealt with.
Bedroom was dated, most uncomfortable bed I have ever tried to sleep on. Bathroom was more updated and shower was good. Unfortunate there were Ants over the bedside table, reported to Reception so hopefully dealt with.
10
Matthew
10 Aug 2025
·
Stayed 2 nights
Great place to stay extremely polite and helpful staff. Breakfast was a lovely experience too. If i had to find a minus point it would be no black out blinds or curtauns in the rooms so as soon as the sun came up the venetian blinds hid nothing, but im just clutching at straws here. Great base for our Cotswolds weekend. Thank you Cricklade House!
Great place to stay extremely polite and helpful staff. Breakfast was a lovely experience too. If i had to find a minus point it would be no black out blinds or curtauns in the rooms so as soon as the sun came up the venetian blinds hid nothing, but im just clutching at straws here. Great base for our Cotswolds weekend. Thank you Cricklade House!
4
KATARZYNA
29 Jan 2024
·
Stayed 2 nights
Our first time to stay at Cricklade and we definitely wouldn't return. Standard room with double bed, nr 25 Small with only one bedside table and chair The dressing table and the chair are very worn On the ground with the view over the car park, no privacy unless you keep the curtains closed all the time No in-room safe No hair -dryer No robs, flipflops for SPA The hot tap is very hot quickly, impossible to use it One small shower gel and shampoo No bottled water SPA The sauna and steem room are very basic but clean The swimming pool, is nice but very shallow 1.2m impossible to swim The female changing room has not been cleaned for two days The corridor leading to our room looked very tired with the painting peeling off the wall. We wouldn’t recommend this place to anybody. Not 4* hotel.
Our first time to stay at Cricklade and we definitely wouldn't return. Standard room with double bed, nr 25 Small with only one bedside table and chair The dressing table and the chair are very worn On the ground with the view over the car park, no privacy unless you keep the curtains closed all the time No in-room safe No hair -dryer No robs, flipflops for SPA The hot tap is very hot quickly, impossible to use it One small shower gel and shampoo No bottled water SPA The sauna and steem room are very basic but clean The swimming pool, is nice but very shallow 1.2m impossible to swim The female changing room has not been cleaned for two days The corridor leading to our room looked very tired with the painting peeling off the wall. We wouldn’t recommend this place to anybody. Not 4* hotel.
8
brenda
26 Jun 2024
·
Stayed 4 nights
It needs air conditioning
It needs air conditioning
8
Berkay
8 May 2025
·
Stayed 1 night
Apart from the internet it was alright but the Internet was terrible
Apart from the internet it was alright but the Internet was terrible
10
stewart
4 Sept 2025
·
Stayed 2 nights
Very friendly and helpful staff both at reception and in the bar / restaurant area. Very nice rooms but lots of creaking floor boards from room above.
Very friendly and helpful staff both at reception and in the bar / restaurant area. Very nice rooms but lots of creaking floor boards from room above.
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AI-generated summary based on recent guest reviews
Service
Staff are widely described as friendly and helpful, and some issues were resolved promptly. However, reviews mention inconsistent training and organization, including booking or billing errors, late checkout charges, and uneven breakfast service.
Related guest reviews
10
zara
25 Feb 2024
·
Stayed 2 nights
The staff were amazing. We were greeted by a gentleman, I believe his name was Festus and he was lovely. There was some miscommunication between expedia and the hotel, however Festus helped us sort it immediately and we had a lovely stay. The food was lovely and the views are gorgeous. Additionally, the spa was lovely.
The staff were amazing. We were greeted by a gentleman, I believe his name was Festus and he was lovely. There was some miscommunication between expedia and the hotel, however Festus helped us sort it immediately and we had a lovely stay. The food was lovely and the views are gorgeous. Additionally, the spa was lovely.
10
Clive
29 Sept 2024
·
Stayed 1 night
Parts of the hotel are a little tired but generally you still feel you are in a ‘proper’ British hotel. Staff are all lovely respectful and helpful. All youngsters but really nice helpful people. There was a wedding in and a 90th birthday but the staff made it all happen together well. Recommend a visit to this traditional hotel.
Parts of the hotel are a little tired but generally you still feel you are in a ‘proper’ British hotel. Staff are all lovely respectful and helpful. All youngsters but really nice helpful people. There was a wedding in and a 90th birthday but the staff made it all happen together well. Recommend a visit to this traditional hotel.
8
David
24 Apr 2023
·
Stayed 1 night
When I booked I was allocated 2 Courtyard rooms for my partner and myself which was fine but when we checked in we had been given one courtyard room and one in the main hotel which was not.When i pointed this out we were upgraded to 2 rooms in the main hotel.
When I booked I was allocated 2 Courtyard rooms for my partner and myself which was fine but when we checked in we had been given one courtyard room and one in the main hotel which was not.When i pointed this out we were upgraded to 2 rooms in the main hotel.
6
Muzhar
2 Jul 2023
·
Stayed 1 night
Staff were excellent and very welcoming, However the hotel is been renovated( Some parts of it at the front) My room was awful and very dated with a dirty trainers socks left near the bed side cabinet! They said they would move me to another room but hotel was fully booked so they couldn’t!! Being a Golfer I was told the 9 hole Golf course was playable, Well it wasn’t !! It had been neglected since the covid I was told and the grass was so overgrown it was like fields if I had played on it I would have lost my ball on the fairways !!! The greens were more like fairways on a proper Golf course if not worse !! The restaurant was good, The food was amazing as was the breakfast. My disappointment was when I checked out I explained my concerns about the room, They knew this and thought as a good will gesture they might have given me some sort of discount on my bill for food !!
Staff were excellent and very welcoming, However the hotel is been renovated( Some parts of it at the front) My room was awful and very dated with a dirty trainers socks left near the bed side cabinet! They said they would move me to another room but hotel was fully booked so they couldn’t!! Being a Golfer I was told the 9 hole Golf course was playable, Well it wasn’t !! It had been neglected since the covid I was told and the grass was so overgrown it was like fields if I had played on it I would have lost my ball on the fairways !!! The greens were more like fairways on a proper Golf course if not worse !! The restaurant was good, The food was amazing as was the breakfast. My disappointment was when I checked out I explained my concerns about the room, They knew this and thought as a good will gesture they might have given me some sort of discount on my bill for food !!
2
J
4 Jul 2024
·
Stayed 1 night
We arrived around 1230 to meet up with friends we only see infrequently for a reunion lunch at 1300. Reception was unmanned but made staff aware that we, and another couple, had arrived. A nice table outside had been reserved for us but this, surprisingly, was allowed to be taken by some others whilst we awaited the arrival of other companions and we were left to bake inside at a table beneath some plastic roofing until we insisted on moving outside when some other tables became available. Menu was very limited and I had to send my choice back twice until the correct dish arrived. The bill presented was mixed up and inaccurate to start with. At approx 1500 I received a telephone message telling me that our booking could not be honoured and we would receive a refund. I had had 1 beer and my wife had had 1 glass of wine, we observe a strict don't drink & drive policy, and insisted that we should be accommodated. We also wished to spend the evening with our travelling companions who are from overseas and we rarely see each other. A lesser room was subsequently allocated to us. Breakfast the following morning was shambolic eg no cereal bowls available and no clearing of used plates. Altogether I believe staff had not been properly trained, there was no supervision, or evidence of any internal management communication. An absolutely dreadful experience, I could not recommend this hotel in any way.
We arrived around 1230 to meet up with friends we only see infrequently for a reunion lunch at 1300. Reception was unmanned but made staff aware that we, and another couple, had arrived. A nice table outside had been reserved for us but this, surprisingly, was allowed to be taken by some others whilst we awaited the arrival of other companions and we were left to bake inside at a table beneath some plastic roofing until we insisted on moving outside when some other tables became available. Menu was very limited and I had to send my choice back twice until the correct dish arrived. The bill presented was mixed up and inaccurate to start with. At approx 1500 I received a telephone message telling me that our booking could not be honoured and we would receive a refund. I had had 1 beer and my wife had had 1 glass of wine, we observe a strict don't drink & drive policy, and insisted that we should be accommodated. We also wished to spend the evening with our travelling companions who are from overseas and we rarely see each other. A lesser room was subsequently allocated to us. Breakfast the following morning was shambolic eg no cereal bowls available and no clearing of used plates. Altogether I believe staff had not been properly trained, there was no supervision, or evidence of any internal management communication. An absolutely dreadful experience, I could not recommend this hotel in any way.
8
Sarah
20 Feb 2025
·
Stayed 1 night
We stayed the night ahead of spa treatments we had booked. Rather surprised to be asked for a deposit against damage to the room! Otherwise staff friendly and replied promptly to a request to ensure a twin room which was spacious and clean.
We stayed the night ahead of spa treatments we had booked. Rather surprised to be asked for a deposit against damage to the room! Otherwise staff friendly and replied promptly to a request to ensure a twin room which was spacious and clean.
10
Tammy
25 Jan 2025
·
Stayed 1 night
3rd time staying in a family room. Perfect set up for families with little kids. Pool always clean and quiet. Staff are great with kids and very accommodating.
3rd time staying in a family room. Perfect set up for families with little kids. Pool always clean and quiet. Staff are great with kids and very accommodating.
10
Shiv
9 Oct 2023
·
It’s a great property. Great rooms and service. I was bothered with thing, where they charged us 10 bucks extra for a 15 mins late checkout. My concern was 1) we weren’t informed of such charges beforehand 2) hotel was mercenary in this rule/ decision and didn’t take into account the minute genuine delay. I’d have given 5 stars otherwise.
It’s a great property. Great rooms and service. I was bothered with thing, where they charged us 10 bucks extra for a 15 mins late checkout. My concern was 1) we weren’t informed of such charges beforehand 2) hotel was mercenary in this rule/ decision and didn’t take into account the minute genuine delay. I’d have given 5 stars otherwise.
10
Ian
24 Mar 2023
·
Stayed 1 night
Great friendly helpful staff
Great friendly helpful staff
8
Stewart
11 Aug 2025
·
Stayed 2 nights
Breakfast on Saturday morning was a bit disorganised with it seemed inexperienced staff Sunday breakfast was excellent staff were on it completely The bed was to soft for myself but my wife slept like a baby Overall it was a very enjoyable weekend away
Breakfast on Saturday morning was a bit disorganised with it seemed inexperienced staff Sunday breakfast was excellent staff were on it completely The bed was to soft for myself but my wife slept like a baby Overall it was a very enjoyable weekend away
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AI-generated summary based on recent guest reviews
Location
Peaceful countryside location with scenic views near Cricklade and a convenient base for the Cotswolds. A few note it's a little remote and walking to the village can be difficult.
Related guest reviews
8
Diane
26 Mar 2023
·
Stayed 2 nights
A lovely quiet location with views across the golf course and the open countryside. It is a shame not to be able to take a walk around the grounds without finding yourself on the fairway, a path would be good for getting some fresh air. The rooms are not that modern, but are comfortable - but I found the lighting in the bedroom too dim to either read in bed or do hair at the dressing table after dark. Food was good, though in common with many hotels, one member of staff serving at breakfast is not enough to take orders and replenish the buffet. Indoor pool was clean and the steam room and sauna excellent. Recommended for a mid-week stay - I suspect it might be busier with functions at the weekends.
A lovely quiet location with views across the golf course and the open countryside. It is a shame not to be able to take a walk around the grounds without finding yourself on the fairway, a path would be good for getting some fresh air. The rooms are not that modern, but are comfortable - but I found the lighting in the bedroom too dim to either read in bed or do hair at the dressing table after dark. Food was good, though in common with many hotels, one member of staff serving at breakfast is not enough to take orders and replenish the buffet. Indoor pool was clean and the steam room and sauna excellent. Recommended for a mid-week stay - I suspect it might be busier with functions at the weekends.
10
Paul
13 Sept 2025
·
Stayed 1 night
My wife and I used this as a one night stop over as part of a leisure trip. We were very happy with our choice. Hotel ( which has great spa facilities ) is a mile or so from village which has a few eating and drinking options if not wanting to eat at hotel. Staff excellent . Clean. Many thanks
My wife and I used this as a one night stop over as part of a leisure trip. We were very happy with our choice. Hotel ( which has great spa facilities ) is a mile or so from village which has a few eating and drinking options if not wanting to eat at hotel. Staff excellent . Clean. Many thanks
10
Paula
12 Nov 2024
·
Stayed 2 nights
This hotel is a little remote but that adds to the charm. The staff were friendly and treated us well. The room was spacious, a little cool but well designed. There was a microwave and small air fryer and fridge in the room, however no utensils other than disposable bamboo plates and wooden cutlery, it wasn’t used but could be helpful to know. The breakfast was very good, fruit, cereals, pastries and cooked breakfast as well. The resident cat Doris is a gentle and friendly little old lady aged 19, she is a star member of staff
This hotel is a little remote but that adds to the charm. The staff were friendly and treated us well. The room was spacious, a little cool but well designed. There was a microwave and small air fryer and fridge in the room, however no utensils other than disposable bamboo plates and wooden cutlery, it wasn’t used but could be helpful to know. The breakfast was very good, fruit, cereals, pastries and cooked breakfast as well. The resident cat Doris is a gentle and friendly little old lady aged 19, she is a star member of staff
10
Stuart
29 Jul 2024
·
Stayed 3 nights
Great location, period property with loads of dining options.
Great location, period property with loads of dining options.
8
Adrian
8 Aug 2025
·
Stayed 1 night
Great views
Great views
6
Ian
21 May 2024
·
Stayed 3 nights
Room cleaning was virtually non existent. Room size was good. Staff were friendly. Hotel was set in a disused 9 hole golf course that had fallen into disuse. Bar and restaurant had excellent panoramic views. Service was good. Location was about a mile from the small village of Cricklade but difficult to walk as there were no paths. Spa facilities nice but small. No playground facilities for children. Price was fair but breakfast quite expensive.
Room cleaning was virtually non existent. Room size was good. Staff were friendly. Hotel was set in a disused 9 hole golf course that had fallen into disuse. Bar and restaurant had excellent panoramic views. Service was good. Location was about a mile from the small village of Cricklade but difficult to walk as there were no paths. Spa facilities nice but small. No playground facilities for children. Price was fair but breakfast quite expensive.
8
Daniel
20 Jun 2025
·
Stayed 1 night
Nice area, quite dated room but decent enough
Nice area, quite dated room but decent enough
10
Anne
12 Jul 2025
·
Stayed 2 nights
Lovely two night stay here. Would definitely return. Friendly staff. Good location.
Lovely two night stay here. Would definitely return. Friendly staff. Good location.
8
Sue
13 Nov 2023
·
Stayed 1 night
Nice building, lovely view. Pleasant staff.
Nice building, lovely view. Pleasant staff.
10
Paul
9 Jun 2024
·
Stayed 2 nights
Really great location for visiting the Cotswold area, fantastic setting and facilities and nice historic building. A mini fridge in the room would have been the icing on the cake.
Really great location for visiting the Cotswold area, fantastic setting and facilities and nice historic building. A mini fridge in the room would have been the icing on the cake.
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AI-generated summary based on recent guest reviews
Dining
Evening meals earn frequent praise and many enjoy breakfast, but reports of disorganized or lukewarm breakfasts and limited menus appear in places; drinks can be expensive.
Related guest reviews
8
Huong
8 Apr 2025
·
Stayed 2 nights
Friendly staff, food is expensive
Friendly staff, food is expensive
8
Joanne
18 Jun 2025
·
Stayed 1 night
Lovely hotel and setting. Restaurant food in the evening was amazing. Quality and service at breakfast not as good. Only one chair in room, and although the room had a kitchenette there were no glasses, cutlery or plates.
Lovely hotel and setting. Restaurant food in the evening was amazing. Quality and service at breakfast not as good. Only one chair in room, and although the room had a kitchenette there were no glasses, cutlery or plates.
10
Jane
5 Jun 2024
·
Stayed 1 night
The staff were all lovely. Very comfortable bed and room. It was marvellous to have a bath as I only have a shower at home. The food is good. For dinner last night I started with crab and prawn salad followed by duck. For breakfast I ordered eggs florentine, it was very good. Beautifull surroundings. There is a golf course next door.
The staff were all lovely. Very comfortable bed and room. It was marvellous to have a bath as I only have a shower at home. The food is good. For dinner last night I started with crab and prawn salad followed by duck. For breakfast I ordered eggs florentine, it was very good. Beautifull surroundings. There is a golf course next door.
8
Alan
17 Jan 2025
·
Stayed 2 nights
It's a lovely hotel we have stayed before in both the main house and the outbuildings. Plenty of parking and beautiful views. Food and breakfast were nice. The main menu for dinner has changed since our last stay which I believe was the previous July. Personally we preferred the old menu we didn't feel the options were as good this time but that may just be down to personal preference.
It's a lovely hotel we have stayed before in both the main house and the outbuildings. Plenty of parking and beautiful views. Food and breakfast were nice. The main menu for dinner has changed since our last stay which I believe was the previous July. Personally we preferred the old menu we didn't feel the options were as good this time but that may just be down to personal preference.
10
rob
26 Jul 2024
·
Stayed 1 night
Fantastic place however breakfast was not the best cold undercooked bacon and no beans 😩
Fantastic place however breakfast was not the best cold undercooked bacon and no beans 😩
8
Richard
21 Mar 2025
·
Stayed 1 night
Nice setting, Terrible breakfast - a burnt sausage, not even any beans!
Nice setting, Terrible breakfast - a burnt sausage, not even any beans!
8
George
22 Sept 2023
·
Stayed 2 nights
The hotel I think has seen better days, some of the communal areas and bathroom are tired but the room was neat enough. Our room desperately needed blackout blinds, they let too much light in, it’s a hotel no brainer… the waiters at breakfast may have been new but didn’t understand my request for a black coffee, also apparently didn’t have decaf tea or herbal teas?! Breakfast was lovely otherwise. I also couldn’t buy a glass of sparkling wine at the bar, it had to be a bottle, so overall the service was lacking. Spa was very nice!! New facilities and treatment rooms spacious and quiet
The hotel I think has seen better days, some of the communal areas and bathroom are tired but the room was neat enough. Our room desperately needed blackout blinds, they let too much light in, it’s a hotel no brainer… the waiters at breakfast may have been new but didn’t understand my request for a black coffee, also apparently didn’t have decaf tea or herbal teas?! Breakfast was lovely otherwise. I also couldn’t buy a glass of sparkling wine at the bar, it had to be a bottle, so overall the service was lacking. Spa was very nice!! New facilities and treatment rooms spacious and quiet
8
d
26 Oct 2025
·
Stayed 1 night
brilliant breakfast
brilliant breakfast
10
Sam
23 Nov 2025
·
Stayed 1 night
Lovely place ! Room was very clean and warm and a good size. The staff were very attentive and friendly. The food was amazing particularlpork belly bites and the
Lovely place ! Room was very clean and warm and a good size. The staff were very attentive and friendly. The food was amazing particularlpork belly bites and the
8
Stewart
11 Aug 2025
·
Stayed 2 nights
Breakfast on Saturday morning was a bit disorganised with it seemed inexperienced staff Sunday breakfast was excellent staff were on it completely The bed was to soft for myself but my wife slept like a baby Overall it was a very enjoyable weekend away
Breakfast on Saturday morning was a bit disorganised with it seemed inexperienced staff Sunday breakfast was excellent staff were on it completely The bed was to soft for myself but my wife slept like a baby Overall it was a very enjoyable weekend away
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AI-generated summary based on recent guest reviews
6
James
3 weeks ago
·
Stayed 2 nights
Booked a superior room but based on other hotels felt the room was a standard room at best. Room decor was tired and needed attention. No fridge and drinking vessels were plastic not glass. Pictures on website were misleading.
Booked a superior room but based on other hotels felt the room was a standard room at best. Room decor was tired and needed attention. No fridge and drinking vessels were plastic not glass. Pictures on website were misleading.
8
Peter
30 Jul 2026
·
Stayed 1 night
Friendly and helpful staff. The spacious bedroom was clean and quiet. Pool and gym facilities are a bonus as is the free parking. The restaurant food and breakfast buffet were good, nice to have coffee served rather than a self service machine version. Would stay here again when next in the area.
Friendly and helpful staff. The spacious bedroom was clean and quiet. Pool and gym facilities are a bonus as is the free parking. The restaurant food and breakfast buffet were good, nice to have coffee served rather than a self service machine version. Would stay here again when next in the area.
6
Samantha
30 Jul 2026
·
Stayed 2 nights
The hotel itself was lovely. Staff where great. But we stayed in the outbuilding by the courtyard and our room and bathroom were dirty and basic.
The hotel itself was lovely. Staff where great. But we stayed in the outbuilding by the courtyard and our room and bathroom were dirty and basic.
4
john
23 Jul 2026
·
Stayed 1 night
The room was very very basic and smelt damp.
The room was very very basic and smelt damp.
8
CRAIG
15 Jul 2026
·
Stayed 1 night
Only in and out, room was fine, the courtyard was strange
Only in and out, room was fine, the courtyard was strange
FAQs about Cricklade House Hotel, Sure Hotel Collection by Best Western
Is parking available at the property?
Yes, free self-parking is available on-site. However, parking is limited.
What type of breakfast is offered and what are the serving hours?
Local cuisine breakfasts are served on weekdays from 7:00 AM to 10:00 AM and on weekends from 8:00 AM to 10:30 AM for a fee of approximately GBP 15 for adults and GBP 10 for children.
Does the property allow pets?
Yes, the property allows pets in specific rooms only, with a fee of GBP 20.00 per pet per night. Service animals are exempt from fees.
What are the check-in and check-out times?
Check-in is from 3:00 PM until 11:59 PM, and check-out is at 11:00 AM. Early check-in and late check-out are available for a fee, subject to availability.
What accessibility features are available for guests with disabilities?
The property features step-free entrances and wheelchair-accessible facilities in public areas. Guests can contact the property for further details regarding specific accessibility needs.
What is the location of the property in relation to key landmarks?
The property is centrally located in Swindon, within a 5-minute drive of the Thames River and Cricklade Leisure Centre. It is 0.6 miles from Thames Path and 1.8 miles from Paddy's Pawfect Paddock.
Does the property have a swimming pool?
Yes, the property features both an indoor pool and an outdoor heated pool. Pool access is available from 6:00 AM to 10:00 PM.
What are the policies for guests staying with children?
Children are allowed at the property, and there is no charge for children under the age of 18 when staying with an adult.
What are the policies regarding extra beds and cribs?
The property offers rollaway beds for a fee of GBP 25.00 per night, subject to availability. Advance request is required for rollaway beds.
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Instant AI responses are based on hotel information
Prices for upcoming dates
September 2026
Su | Mo | Tu | We | Th | Fr | Sa |
|---|---|---|---|---|---|---|
October 2026
Su | Mo | Tu | We | Th | Fr | Sa |
|---|---|---|---|---|---|---|
Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-09-04: 202.31210176391602USD
- 2026-09-05: NO DATA
- 2026-09-06: 99.74247311706543USD
- 2026-09-07: 159.75985964050292USD
- 2026-09-08: 119.2443561340332USD
- 2026-09-09: 146.963902633667USD
- 2026-09-10: 108.08406345214844USD
- 2026-09-11: 103.01664607696533USD
- 2026-09-12: 188.2173140777588USD
- 2026-09-13: 102.59743377075195USD
- 2026-09-14: 112.025612550354USD
- 2026-09-15: 134.01771112213135USD
- 2026-09-16: 154.03795856018067USD
- 2026-09-17: 101.23160674285889USD
- 2026-09-18: 127.01933510742187USD
- 2026-09-19: 159.82461421203612USD
- 2026-09-20: 94.95141457214355USD
- 2026-09-21: 111.08209024047852USD
- 2026-09-22: 142.51849420928954USD
- 2026-09-23: 138.86439763641357USD
- 2026-09-24: 119.2972461227417USD
- 2026-09-25: 100.99720370025635USD
- 2026-09-26: NO DATA
- 2026-09-27: 89.05999793243409USD
- 2026-09-28: 113.81289366149902USD
- 2026-09-29: 116.14USD
- 2026-09-30: 109.08752006988526USD
- 2026-10-01: 93.61302937622071USD
- 2026-10-02: 105.04863531646728USD
- 2026-10-03: 132.50364326477052USD
- 2026-10-04: 97.25120312957763USD
- 2026-10-05: 103.01664607696533USD
- 2026-10-06: 125.72452722167968USD
- 2026-10-07: 118.6055117034912USD
- 2026-10-08: 96.83766172180175USD
- 2026-10-09: 113.80289870300292USD
- 2026-10-10: 127.45987530822754USD
- 2026-10-11: 98.50058180236816USD
- 2026-10-12: 101.84695238800049USD
- 2026-10-13: 116.28165727081299USD
- 2026-10-14: 108.9244551574707USD
- 2026-10-15: 107.0058218612671USD
- 2026-10-16: 114.9786USD
- 2026-10-17: 152.8932877105713USD
- 2026-10-18: 97.64323942718505USD
- 2026-10-19: 102.2032USD
- 2026-10-20: 104.526USD
- 2026-10-21: 106.75674536895752USD
- 2026-10-22: 89.11887780761718USD
- 2026-10-23: 103.98247096710205USD
- 2026-10-24: NO DATA
- 2026-10-25: 94.07339999999999USD
- 2026-10-26: 102.95811177215576USD
- 2026-10-27: 111.4944USD
- 2026-10-28: 108.0102USD
- 2026-10-29: 94.87240300750733USD
- 2026-10-30: 108.0102USD
- 2026-10-31: 120.33961928100585USD
- 2026-11-01: 95.23479999999999USD
- 2026-11-02: 102.2032USD
- 2026-11-03: 102.11063144378662USD
- 2026-11-04: 105.6874USD
Front desk staff will greet guests on arrival at the property. Please be aware that cats reside at this property. Information provided by the property may be translated using automated translation tools.
Check-in must be done by someone who is at least 18 years old.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts credit cards, debit cards, and mobile payments; cash is not accepted
- Mobile payment options include: Google Pay and Apple Pay
- This property reserves the right to pre-authorize the guest's credit card prior to arrival.
- Long-term renters welcome
- Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
- Pool access available from 6:00 AM to 10:00 PM.
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- Only registered guests are allowed in the guestrooms.
- Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
- The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
- Contactless check-in and contactless check-out are available.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
- For details on Best Western's privacy policy, visit https://www.bestwestern.com/privacy.
- Fee for local cuisine breakfast: approximately GBP 15 for adults and GBP 10 for children
- Pet fee: GBP 20.00 per pet (varies based on length of stay)
- Service animals are exempt from fees
- Early check-in is available for a fee (subject to availability)
- Late check-out is available for a fee (subject to availability)
- Rollaway bed fee: GBP 25.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Parking
Restaurant
Swimming pool
Non-smoking rooms
Room service
Tennis courts
General
Room service
Restaurant
Non-smoking rooms
Sauna
Steam room
Massage
Spa & wellness centre
Body treatments
Facial treatments
Breakfast in the room
Family room
Beach Sun Loungers
Snack Bar/Deli
Parking
Parking
Free parking
Parking (Limited)
Parking Onsite
Activities
Swimming pool
Tennis courts
Garden
Pool indoor
Outdoor heated pool
Pool (Indoor)
Outdoor Furniture
Terrace
Fitness Center (nearby)
Services
Housekeeping
Banquet facilities
Luggage storage
Designated smoking area
24-Hour Front Desk
Internet
Free wi-fi