Felbridge Gatwick Hotel & Spa
US$93
/ night
Avg. for October
Prices for Felbridge Gatwick Hotel & Spa
Select dates to see prices and availability
US$93
/ night
Avg. for October
Monthly average prices
Nightly prices at Felbridge Gatwick Hotel & Spa average US$67 in the cheapest month (January) and US$118 in the most expensive month (August), based on the last 12 months.
| Month | Average price |
|---|---|
| January | US$67 |
| February | US$79 |
| March | US$80 |
| April | US$85 |
| May | US$95 |
| June | US$116 |
| July | US$111 |
| August | US$118 |
| September | US$117 |
| October | US$93 |
| November | US$89 |
| December | US$81 |
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Oct · US$93
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Most expensive: August (~US$118)
Cheapest: January (~US$67)
About this property
Pamper yourself with a visit to the spa, which offers body treatments and facials. You're sure to appreciate the recreational amenities, including an indoor pool, a steam room, and a fitness center. This hotel also features complimentary wi...
Amenities
Pamper yourself with a visit to the spa, which offers body treatments and facials. You're sure to appreciate the recreational amenities, including an indoor pool, a steam room, and a fitness center. This hotel also features complimentary wireless internet access, wedding services, and a television in a common area.
Business amenities
Featured amenities include a business center, a 24-hour front desk, and luggage storage. Planning an event in East Grinstead? This hotel has 100 square feet (9 square meters) of space consisting of conference space and meeting rooms. Free self parking is available onsite.
Dining
At Felbridge Gatwick Hotel & Spa, enjoy a satisfying meal at the restaurant. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:30 AM to 10 AM and on weekends from 7 AM to 10:30 AM for a fee.
Rooms
Make yourself at home in one of the 116 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms feature bathtubs or showers, complimentary toiletries, and hair dryers. Conveniences include phones, as well as safes and desks.
Location
Located in East Grinstead, Felbridge Gatwick Hotel & Spa is in the suburbs, within a 10-minute drive of Tulley's Farm and Wakehurst Place. This spa hotel is 6.8 mi (10.9 km) from Manor Royal Business Park and 8 mi (12.8 km) from Ashdown Forest.
What's nearby
Bluebell Railway - East Grinstead Station(1.5 Miles)
East Grinstead Museum(1.7 Miles)
Chequer Mead Community Arts Centre(1.8 Miles)
St Swithun's Church(1.8 Miles)
Sackville College(1.9 Miles)
Queen Victoria Hospital(2 Miles)
London England Temple The Church of Jesus Christ of Latter-day Saints(2.2 Miles)
Saint Hill Manor(2.6 Miles)
High Weald(2.8 Miles)
Effingham Park Golf Course(2.9 Miles)
Standen House and Garden(3.2 Miles)
Acorns Health & Leisure(4.3 Miles)
Stone Farm Rocks(4.6 Miles)
Lingfield Park Racecourse and Golf Club(4.7 Miles)
Crowhurst Yew(4.8 Miles)
Gatwick Airport (LGW)(9.5 Miles)
London City Airport (LCY)(48.5 Miles)
Heathrow Airport (LHR)(46 Miles)
Parking
Restaurant
Swimming pool
Non-smoking rooms
Banquet facilities
Safe-deposit box
Location
London Rd, East Grinstead, East Grinstead, England, United Kingdom
Bluebell Railway - East Grinstead Station (1.5 Miles)
East Grinstead Museum (1.7 Miles)
Chequer Mead Community Arts Centre (1.8 Miles)
St Swithun's Church (1.8 Miles)
Sackville College (1.9 Miles)
Queen Victoria Hospital (2 Miles)
Room options
8
Executive Room, 1 Queen Bed with Sofa Bed
1 Large Double Bed
and 1 Sofa Bed
Sleeps 2
Air ConditioningWi-Fi (Free)Separate Living Room
8
Executive Twin Room
2 Single Beds
Sleeps 2
Air ConditioningWi-Fi (Free)Separate Living Room
10
Double Room, 1 Double Bed
1 Double Bed
Sleeps 2
Air ConditioningWi-Fi (Free)Separate Living Room
10
Standard Double Room
1 Large Double Bed
Sleeps 2
Air ConditioningWi-Fi (Free)Separate Living Room
11
Executive Double Room, 1 Queen Bed
1 Large Double Bed
Sleeps 2
Air ConditioningWi-Fi (Free)Separate Living Room
14
Family Room
1 Double Bed
and 1 Sofa Bed
Sleeps 2
Air ConditioningWi-Fi (Free)Separate Living Room
Guest reviews of Felbridge Gatwick Hotel & Spa
8.5
Very good
Based on 1,592 verified reviews
What guests think
AI-generated summary based on recent guest reviews
Across the reviews, Elite Venue Selection Felbridge - Gatwick is praised for genuinely friendly, accommodating staff, generally spacious, clean rooms, a warm pool with relaxing spa facilities, and a convenient location for Gatwick and East Grinstead with plentiful free parking.
Facilities
Cleanliness
Rooms
Service
Location
Dining
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What guests think
Across the reviews, Elite Venue Selection Felbridge - Gatwick is praised for genuinely friendly, accommodating staff, generally spacious, clean rooms, a warm pool with relaxing spa facilities, and a convenient location for Gatwick and East Grinstead with plentiful free parking.
Breakfast and the on site restaurant receive frequent praise for quality and choice. Common drawbacks include limited soundproofing and occasional nighttime noise, no lift with many stairs, and a spa area that can feel crowded or subject to restricted times. A few reviews mention maintenance or housekeeping lapses and inconsistent temperature controls, plus limited morning coffee from the bar. Overall, it delivers solid comfort and value for a short stay.
Facilities
Cleanliness
Rooms
Service
Location
Dining
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AI-generated summary based on recent guest reviews
Facilities
Leisure facilities are popular: warm pool, jacuzzi, sauna/steam and a small but functional gym; free on site parking is widely appreciated. Drawbacks noted are no lift and many stairs, spa crowds or restricted times, occasional tired areas, and the need to prebook or finding access limited by spa days.
Related guest reviews
10
Jessica
30 Dec 2025
·
Stayed 5 nights
The staff were very friendly and helpful. Checkin was very quick. Upon realising we booked a smaller room by mistake, we were upgraded to a more spacious room without charge. Overnight parking is free for guests. The room was spacious and clean and was serviced daily with clean towels. The temperature was good and complimentary robes were offered to us. The hot water didn’t work in our room on the penultimate day. They offered to change room for us but we declined. Instead, we accepted the offer for us to shower in another room until they had fixed the problem. The Bar and restaurant had a nice chilled atmosphere, although the bar opening time was a little later in the day so it wasn’t possible to order a coffee in the morning but coffee is served in the restaurant with breakfast. The sauna/spa was great too, a perfect way to end a long day sightseeing but can be busy. The gym is small but complete. The location is excellent as it is only a 10 minute taxi drive from the centre which is very pretty and where you can find many restaurants for meals. Sainsbury’s is just next to the station which is also 10 mins drive from the hotel. If you don’t have a car there is a local supermarket just down the road. The airport is just 20mins away in the taxi. All in all, a fantastic 5 day stay with nice staff. I can highly recommend this hotel and would definitely stay there again.
The staff were very friendly and helpful. Checkin was very quick. Upon realising we booked a smaller room by mistake, we were upgraded to a more spacious room without charge. Overnight parking is free for guests. The room was spacious and clean and was serviced daily with clean towels. The temperature was good and complimentary robes were offered to us. The hot water didn’t work in our room on the penultimate day. They offered to change room for us but we declined. Instead, we accepted the offer for us to shower in another room until they had fixed the problem. The Bar and restaurant had a nice chilled atmosphere, although the bar opening time was a little later in the day so it wasn’t possible to order a coffee in the morning but coffee is served in the restaurant with breakfast. The sauna/spa was great too, a perfect way to end a long day sightseeing but can be busy. The gym is small but complete. The location is excellent as it is only a 10 minute taxi drive from the centre which is very pretty and where you can find many restaurants for meals. Sainsbury’s is just next to the station which is also 10 mins drive from the hotel. If you don’t have a car there is a local supermarket just down the road. The airport is just 20mins away in the taxi. All in all, a fantastic 5 day stay with nice staff. I can highly recommend this hotel and would definitely stay there again.
8
Elizabeth
26 Dec 2025
·
Stayed 2 nights
Staff were friendly and helpful. Room was clean and spacious. Spa facilities are a little tired but still enjoyable. Restaurant and lounge areas are high standard.
Staff were friendly and helpful. Room was clean and spacious. Spa facilities are a little tired but still enjoyable. Restaurant and lounge areas are high standard.
8
Jamie
19 May 2024
·
Stayed 1 night
Spa gets busy and is sometimes unavailable to guests because non staying guests have booked spa days. This means you can’t even use the pool or steam room. Make sure to book a slot for the pool etc in advance.
Spa gets busy and is sometimes unavailable to guests because non staying guests have booked spa days. This means you can’t even use the pool or steam room. Make sure to book a slot for the pool etc in advance.
6
Campbell
18 Jun 2025
·
Stayed 1 night
Hotel nice, good spa area. The hotel advertises as a place to stay for Gatwick Airport nut it doesn’t have a lift!!! So you end up lugging your suitcases up two flights of stairs.
Hotel nice, good spa area. The hotel advertises as a place to stay for Gatwick Airport nut it doesn’t have a lift!!! So you end up lugging your suitcases up two flights of stairs.
10
Jing
3 Jan 2025
·
Stayed 1 night
We spent a night at this hotel to be able to catch an early-morning flight at Gatwick the next day. It’s only 15-20 min drive from the long stay car park of the north terminal. Our room was clean, modern and had everything we needed. We particularly liked the restaurant/bar and the swimming pool at the hotel. The food was delicious. The pool was clean and had a nice jacuzzi, a sauna room and a steam room. Using the pool must be prebooked but is only a phone call away. The staff members at the hotel were friendly and courteous. Overall, our experience at the hotel was highly positive.
We spent a night at this hotel to be able to catch an early-morning flight at Gatwick the next day. It’s only 15-20 min drive from the long stay car park of the north terminal. Our room was clean, modern and had everything we needed. We particularly liked the restaurant/bar and the swimming pool at the hotel. The food was delicious. The pool was clean and had a nice jacuzzi, a sauna room and a steam room. Using the pool must be prebooked but is only a phone call away. The staff members at the hotel were friendly and courteous. Overall, our experience at the hotel was highly positive.
10
Parikshit
5 Jan 2025
·
Stayed 1 night
Easy access to Gatwick . Great spa facilities and large rooms for families!
Easy access to Gatwick . Great spa facilities and large rooms for families!
10
Christina
13 Aug 2024
·
Stayed 3 nights
Really nice hot with great facilities but, as it's a listed building, lots of stairs and no lift so be mindful of this if you have a lot of luggage.
Really nice hot with great facilities but, as it's a listed building, lots of stairs and no lift so be mindful of this if you have a lot of luggage.
10
Ryan
19 May 2024
·
Stayed 1 night
Great stop over near Gatwick. Lovely pool - warm and clean. Restricted pool hours for children. Breakfast was plentiful and a good range of options.
Great stop over near Gatwick. Lovely pool - warm and clean. Restricted pool hours for children. Breakfast was plentiful and a good range of options.
8
Roger
14 Dec 2025
·
Stayed 1 night
Pros - Friendly staff, warm pool, HOT hot-tub, comp water & fridge. Cons - One towel for a couple, shower door didnt close, low flow shower.
Pros - Friendly staff, warm pool, HOT hot-tub, comp water & fridge. Cons - One towel for a couple, shower door didnt close, low flow shower.
10
Kimberley
24 Oct 2025
·
Stayed 1 night
One of the cleanest hotels I have ever stayed in, lovely clean pool and quiet spa area too. Beautifully presented with friendly staff and free parking.
One of the cleanest hotels I have ever stayed in, lovely clean pool and quiet spa area too. Beautifully presented with friendly staff and free parking.
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AI-generated summary based on recent guest reviews
Cleanliness
Most guests describe rooms and public areas as very clean or spotless. However, a minority report lapses such as hair in showers, missed servicing, or leftover items from previous stays.
Related guest reviews
6
Martin
22 Dec 2025
·
Stayed 1 night
Bathroom needed proper cleaning as there was hair in the shower which we had to remove.
Bathroom needed proper cleaning as there was hair in the shower which we had to remove.
8
Catherine
27 Dec 2025
·
Stayed 3 nights
Room was spotless and staff very accommodating
Room was spotless and staff very accommodating
10
Louise
10 Apr 2025
·
Stayed 2 nights
Excellent stay at this very clean and cared for hotel. Staff were very friendly and helpful. Nothing to complain about!
Excellent stay at this very clean and cared for hotel. Staff were very friendly and helpful. Nothing to complain about!
10
Paul
16 Mar 2025
·
Stayed 1 night
Large clean, modern room. Good standard of toiletries in the bathroom. Ample free parking, close proximity to shops, chippy, and a decent pub. Conveniently placed for Gatwick.
Large clean, modern room. Good standard of toiletries in the bathroom. Ample free parking, close proximity to shops, chippy, and a decent pub. Conveniently placed for Gatwick.
6
Doug
4 Aug 2024
·
Stayed 1 night
Room was dirty with two items found. Old milk bottle under one bed and mouldy cereal in the wardrobe
Room was dirty with two items found. Old milk bottle under one bed and mouldy cereal in the wardrobe
10
Gordon
25 Jan 2024
·
Stayed 1 night
Nice hotel, massive bedroom, very clean and tidy
Nice hotel, massive bedroom, very clean and tidy
10
David
21 Sept 2025
·
Stayed 1 night
Friendly and professional staff. Exceptionally clean rooms. Excellent food quality. Beds were too firm for me personally.
Friendly and professional staff. Exceptionally clean rooms. Excellent food quality. Beds were too firm for me personally.
10
Mohamed
31 Oct 2025
·
Stayed 1 night
Spotless room - large and spacious. Comfy bed. Waited 10minutes to check in - very busy but helpful front desk team. Maybe worth considering an easier key pick up method if already checked in online ahead of arrival!
Spotless room - large and spacious. Comfy bed. Waited 10minutes to check in - very busy but helpful front desk team. Maybe worth considering an easier key pick up method if already checked in online ahead of arrival!
10
Kimberley
24 Oct 2025
·
Stayed 1 night
One of the cleanest hotels I have ever stayed in, lovely clean pool and quiet spa area too. Beautifully presented with friendly staff and free parking.
One of the cleanest hotels I have ever stayed in, lovely clean pool and quiet spa area too. Beautifully presented with friendly staff and free parking.
10
Barry
2 Sept 2025
·
Stayed 1 night
Lovely hotel, the staff were very friendly. It was very fresh and very clean. The room was well appointed and very large with a comfortable bed and lovely air conditioning There was tea and coffee and bottled water in the room it was also lovely as you did not have to pay for parking as a lot of other hotels charge for parking it had a lovely swimming pool and a lovely restaurant. The food look amazing but I did not eat there. I would highly recommend this hotel.
Lovely hotel, the staff were very friendly. It was very fresh and very clean. The room was well appointed and very large with a comfortable bed and lovely air conditioning There was tea and coffee and bottled water in the room it was also lovely as you did not have to pay for parking as a lot of other hotels charge for parking it had a lovely swimming pool and a lovely restaurant. The food look amazing but I did not eat there. I would highly recommend this hotel.
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AI-generated summary based on recent guest reviews
Rooms
Many find rooms spacious, comfortable and modern, with good beds and features like blackout blinds and air conditioning, and some were upgraded. Downsides include poor soundproofing, occasional temperature or air conditioning issues, small “cosy” rooms, and dated or cramped bathrooms with low showerheads.
Related guest reviews
6
Mark
1 Jul 2025
·
Stayed 1 night
The room was great, the staff were lovely and the food was excellent. What ruined it was the loud noise the air conditioning system made throughout the night every 15 minutes or so. My brother heard it too in the next room. I turned my aircon unit off yet the noise continued. Probably should have said something to receiption at the time. Great stay apart from the noise
The room was great, the staff were lovely and the food was excellent. What ruined it was the loud noise the air conditioning system made throughout the night every 15 minutes or so. My brother heard it too in the next room. I turned my aircon unit off yet the noise continued. Probably should have said something to receiption at the time. Great stay apart from the noise
10
Elaine
7 Sept 2025
·
Stayed 2 nights
Great hotel for what we needed to visit family room very comfortable and bathroom nice. We used the pool facilities an added bonus for us as dont normally get a hotel with a pool definitely use again
Great hotel for what we needed to visit family room very comfortable and bathroom nice. We used the pool facilities an added bonus for us as dont normally get a hotel with a pool definitely use again
10
Traci
3 Jul 2024
·
Stayed 1 night
The staff and courteseousness of the staff here exceeded expectations. The room was outstanding as was the extensive buffet breakfast!
The staff and courteseousness of the staff here exceeded expectations. The room was outstanding as was the extensive buffet breakfast!
10
Phil
1 Sept 2025
·
Stayed 1 night
We had a great stay, were upgraded to executive room which was a lovely surprise.
We had a great stay, were upgraded to executive room which was a lovely surprise.
6
Luke
13 Feb 2023
·
Stayed 1 night
Let me start by saying that the staff here at the Crowne Plaza Felbridge Hotel where absolutely amazing, where kind, attentive and more then welcoming. This review is not reviewing the staff it is reviewing the hotel as a building. Below are the issues faced. - The loud voices from outside the rooms. - I understand that it was a weekend when I booked but what I heard was incredibly loud and you could hear people outside your room like they where standing next to you. You had almost no privacy, meaning that they would also be able to hear the noise and conversation coming from inside the room as well. There was no sound proofing around the doors and it just seemed poorly thought out especially for a Spa Hotel, the noise also continued through till well after midnight. Floorboard Creaking Above - The room I booked was large with a queen size bed, very spacious, and looked absolutely great, that was until the guests above us arrived and checked into their room. This was such a bad experience as I had an awful nights sleep due to the sound of almost very floor board creaking across their entire room underneath them. It seemed like there was no insulation beneath the room above and the room below. I could hear when they where getting out of their bed and heading to their bathroom their door ect. It was loud enough to wake me up multiple times across the evening when the guests upstairs required to use the facilities. Those are the 2 main issues however not all the issues
Let me start by saying that the staff here at the Crowne Plaza Felbridge Hotel where absolutely amazing, where kind, attentive and more then welcoming. This review is not reviewing the staff it is reviewing the hotel as a building. Below are the issues faced. - The loud voices from outside the rooms. - I understand that it was a weekend when I booked but what I heard was incredibly loud and you could hear people outside your room like they where standing next to you. You had almost no privacy, meaning that they would also be able to hear the noise and conversation coming from inside the room as well. There was no sound proofing around the doors and it just seemed poorly thought out especially for a Spa Hotel, the noise also continued through till well after midnight. Floorboard Creaking Above - The room I booked was large with a queen size bed, very spacious, and looked absolutely great, that was until the guests above us arrived and checked into their room. This was such a bad experience as I had an awful nights sleep due to the sound of almost very floor board creaking across their entire room underneath them. It seemed like there was no insulation beneath the room above and the room below. I could hear when they where getting out of their bed and heading to their bathroom their door ect. It was loud enough to wake me up multiple times across the evening when the guests upstairs required to use the facilities. Those are the 2 main issues however not all the issues
10
Stephen
23 Dec 2025
·
Stayed 1 night
Very spacious and comfortable room. Bar staff friendly and good range of drinks. Check in was quick with friendly staff. Very pleasant stay.
Very spacious and comfortable room. Bar staff friendly and good range of drinks. Check in was quick with friendly staff. Very pleasant stay.
10
julie
8 Jul 2024
·
Stayed 1 night
Room was fabulous size with balcony which was good as I am disabled and needed the extra room for walking with crutches but not the low bed offered in a disabled room
Room was fabulous size with balcony which was good as I am disabled and needed the extra room for walking with crutches but not the low bed offered in a disabled room
6
roger
18 Aug 2025
·
Stayed 1 night
Parking was good, and facilities good also. The 'cosy' room we booked was too small, to be enjoyable.in room 227 Our previous room downstairs room 100 or a bit higher, was enjoyable
Parking was good, and facilities good also. The 'cosy' room we booked was too small, to be enjoyable.in room 227 Our previous room downstairs room 100 or a bit higher, was enjoyable
10
Stuart
23 Dec 2025
·
Stayed 1 night
All was excellent but for the shower, cramped and in need of a total refit BUT, it all worked fine. Would happily stay again.
All was excellent but for the shower, cramped and in need of a total refit BUT, it all worked fine. Would happily stay again.
6
simon
14 Oct 2024
·
Stayed 1 night
We had noise from the room above. Floor creaked a lot. People in the corridors talking and not considering others. All mentioned at check out
We had noise from the room above. Floor creaked a lot. People in the corridors talking and not considering others. All mentioned at check out
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AI-generated summary based on recent guest reviews
Service
Service is widely praised as friendly, welcoming and accommodating across reception, bar and restaurant, with quick check in and helpful problem solving. A few guests reported brusque or unhelpful interactions or minimal check in information.
Related guest reviews
10
Sarah
31 Aug 2025
·
Stayed 1 night
Excellent service, extremely friendly and pleasant staff.
Excellent service, extremely friendly and pleasant staff.
2
Jeremy
28 Feb 2023
·
Stayed 4 nights
I had a pleasant enough room. Check-in was very slow and the staff member did no know what to do. In the evening I heard banging and jumping on floor from the next door room. I called reception to get the, to ask the people in the room to be quiet. They did nothing. I called again and they said it was a child and there was nothing they could do. They told me I would have to move room if I did not like the noise, but the new room would be a ‘broken room’. I refused and told them they should move the noisy people. They refused. When I complained and said I would have to ask their guest to be quiet, the receptionist became aggressive and said if I did not like it I should leave the hotel. I looked out in the corridor and me a lady from the Floor below who had just complained, but the banging continued. When I rang reception again, the French lady receptionist became aggressive again and told me to leave the hotel. I spoke to the manager who was rude aggressive and totally uncooperative. I said in all the years of staying in hotels I have never come across such an attitude. He just shrugged and said he was wanting to get home. I left in disgust and found another property. The manager’s name is Shantarv Tarc. I would say, don’t stay there it is an awful place and the staff (except a man called Tibor) are all dreadful and unpleasant!
I had a pleasant enough room. Check-in was very slow and the staff member did no know what to do. In the evening I heard banging and jumping on floor from the next door room. I called reception to get the, to ask the people in the room to be quiet. They did nothing. I called again and they said it was a child and there was nothing they could do. They told me I would have to move room if I did not like the noise, but the new room would be a ‘broken room’. I refused and told them they should move the noisy people. They refused. When I complained and said I would have to ask their guest to be quiet, the receptionist became aggressive and said if I did not like it I should leave the hotel. I looked out in the corridor and me a lady from the Floor below who had just complained, but the banging continued. When I rang reception again, the French lady receptionist became aggressive again and told me to leave the hotel. I spoke to the manager who was rude aggressive and totally uncooperative. I said in all the years of staying in hotels I have never come across such an attitude. He just shrugged and said he was wanting to get home. I left in disgust and found another property. The manager’s name is Shantarv Tarc. I would say, don’t stay there it is an awful place and the staff (except a man called Tibor) are all dreadful and unpleasant!
10
Alan
26 Oct 2025
·
Stayed 1 night
The outstanding condition was how attentive, pleasant and helpful were the staff from reception to bar and restaurant.
The outstanding condition was how attentive, pleasant and helpful were the staff from reception to bar and restaurant.
10
Tony
30 Dec 2024
·
Stayed 1 night
Delightful staff and service across the hotel.
Delightful staff and service across the hotel.
10
David
27 Nov 2024
·
Stayed 1 night
Lovely hotel, friendly staff, enjoyable food options. We stayed just the one night, looking primarily for convenient parking options within a short drive of Gatwick. This hotel fitted this bill ... and so much more. Thank you for such a pleasant stopover
Lovely hotel, friendly staff, enjoyable food options. We stayed just the one night, looking primarily for convenient parking options within a short drive of Gatwick. This hotel fitted this bill ... and so much more. Thank you for such a pleasant stopover
10
Matt
6 Oct 2025
·
Stayed 1 night
Clarice was the most welcoming, accomodating and empathetic receptionist ever encountered !!! The initial welcome makes all the difference.
Clarice was the most welcoming, accomodating and empathetic receptionist ever encountered !!! The initial welcome makes all the difference.
10
Alison
8 Sept 2025
·
Stayed 1 night
On arrival they changed our room to an accessible one and then we had to change again as our tv didn’t work. Clarice in reception couldn’t have been more helpful to us and all staff were very helpful and friendly
On arrival they changed our room to an accessible one and then we had to change again as our tv didn’t work. Clarice in reception couldn’t have been more helpful to us and all staff were very helpful and friendly
10
David
21 Sept 2025
·
Stayed 1 night
Friendly and professional staff. Exceptionally clean rooms. Excellent food quality. Beds were too firm for me personally.
Friendly and professional staff. Exceptionally clean rooms. Excellent food quality. Beds were too firm for me personally.
6
Michael
21 Dec 2025
·
Stayed 1 night
A Wonderful Stay Marred by One Unfortunate Encounter "Buttergate" We recently stayed at this hotel and found so much to love about it. From the moment we arrived on Friday night, we were greeted by a very pleasant lady at reception who made us feel instantly welcome. Shortly after arriving at our Room the telephone rang, it was the duty manager asking if everything was to your satisfaction, a really nice touch. The Highlights Our room #114 was impressively spacious and spotlessly clean. It was well-stocked with amenities, free bottled water and the bed was exceptionally comfortable, ensuring a great night's sleep. The hotel is in a prime spot—very convenient with easy parking and close to many local attractions and amenities. The Breakfast Spread The food itself was delicious. There was a wide selection of just about everything you could ask for to start your day. A Note on Service We had a very disappointing experience on Saturday morning. My wife politely asked an older lady working the breakfast shift where the butter was located. She was met with an incredibly abrupt and rude response: "In the refrigerated area where you would expect it." When my wife tried to explain she had been looking near the jams, the staff member snapped back, "Why would they be next to the jams? They would obviously melt!" It was clear this individual did not want to be there, and her attitude was completely uncalled for hence our 3 star rating otherwise it would be a 5 star
A Wonderful Stay Marred by One Unfortunate Encounter "Buttergate" We recently stayed at this hotel and found so much to love about it. From the moment we arrived on Friday night, we were greeted by a very pleasant lady at reception who made us feel instantly welcome. Shortly after arriving at our Room the telephone rang, it was the duty manager asking if everything was to your satisfaction, a really nice touch. The Highlights Our room #114 was impressively spacious and spotlessly clean. It was well-stocked with amenities, free bottled water and the bed was exceptionally comfortable, ensuring a great night's sleep. The hotel is in a prime spot—very convenient with easy parking and close to many local attractions and amenities. The Breakfast Spread The food itself was delicious. There was a wide selection of just about everything you could ask for to start your day. A Note on Service We had a very disappointing experience on Saturday morning. My wife politely asked an older lady working the breakfast shift where the butter was located. She was met with an incredibly abrupt and rude response: "In the refrigerated area where you would expect it." When my wife tried to explain she had been looking near the jams, the staff member snapped back, "Why would they be next to the jams? They would obviously melt!" It was clear this individual did not want to be there, and her attitude was completely uncalled for hence our 3 star rating otherwise it would be a 5 star
10
Becky
23 Nov 2024
·
Stayed 1 night
Fantastic stay. The hotel was spotlessly clean the staff were fantastic. Will definatly book again
Fantastic stay. The hotel was spotlessly clean the staff were fantastic. Will definatly book again
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AI-generated summary based on recent guest reviews
Location
Convenient for Gatwick (around a 15–20 minute drive) and East Grinstead, with shops and supermarkets nearby; ample free parking supports easy access. A few guests found it farther from the airport than expected.
Related guest reviews
10
Andrew
9 Nov 2025
·
Stayed 1 night
Great parking, lovely breakfast and superb location for East Grinstead and the surrounding area.
Great parking, lovely breakfast and superb location for East Grinstead and the surrounding area.
10
Caitlyn
17 Jun 2023
·
What a beautiful way to start our adventure around the UK. It was a short distance to the Gatwick airport and was about a £25 taxi ride. We were warmly welcomed and they allowed us to check in early without any fee. The rooms were clean and comfortable, we had a nice view of the garden area. We were able to get lunch at a local pub and went for dinner at the restaurant in the hotel ( £40 and £52 ). The service was AMAZING at the restaurant. Victoria served us and answered all our silly questions about the UK. The hotel has a steam room, sauna, spa, pool and hot tub which is really nice to help with the jet lag. The rooms also have blackout curtains'. We got breakfast included and it was probably the best continental breakfast I have ever been served ay a hotel. So many options and all really high quality. Overall 10/10, would recommend it to anyone!! Only downside is that the carpets in the halls to the rooms are not very luggage friendly.
What a beautiful way to start our adventure around the UK. It was a short distance to the Gatwick airport and was about a £25 taxi ride. We were warmly welcomed and they allowed us to check in early without any fee. The rooms were clean and comfortable, we had a nice view of the garden area. We were able to get lunch at a local pub and went for dinner at the restaurant in the hotel ( £40 and £52 ). The service was AMAZING at the restaurant. Victoria served us and answered all our silly questions about the UK. The hotel has a steam room, sauna, spa, pool and hot tub which is really nice to help with the jet lag. The rooms also have blackout curtains'. We got breakfast included and it was probably the best continental breakfast I have ever been served ay a hotel. So many options and all really high quality. Overall 10/10, would recommend it to anyone!! Only downside is that the carpets in the halls to the rooms are not very luggage friendly.
10
Andrew
6 Oct 2025
·
Stayed 1 night
Good access to East Grinstead Hockey Cluc
Good access to East Grinstead Hockey Cluc
10
Paul
16 Mar 2025
·
Stayed 1 night
Large clean, modern room. Good standard of toiletries in the bathroom. Ample free parking, close proximity to shops, chippy, and a decent pub. Conveniently placed for Gatwick.
Large clean, modern room. Good standard of toiletries in the bathroom. Ample free parking, close proximity to shops, chippy, and a decent pub. Conveniently placed for Gatwick.
10
Elizabeth
27 May 2025
·
Stayed 2 nights
Excellent service and beautiful rooms! The facilities were great, the bed and pillows wonderful and it was I very nice stay. Staff very helpful. It was farther away from the airport than anticipated so the Uber and Taxi were more expensive than anticipated. Other than that, amazing!
Excellent service and beautiful rooms! The facilities were great, the bed and pillows wonderful and it was I very nice stay. Staff very helpful. It was farther away from the airport than anticipated so the Uber and Taxi were more expensive than anticipated. Other than that, amazing!
10
Carly
26 May 2024
·
Stayed 1 night
The hotel os very convenient for Gatwick, is well staffed, has beautiful clean facilities and a great restaurant. Would use again and recommend to others
The hotel os very convenient for Gatwick, is well staffed, has beautiful clean facilities and a great restaurant. Would use again and recommend to others
10
David
27 Nov 2024
·
Stayed 1 night
Lovely hotel, friendly staff, enjoyable food options. We stayed just the one night, looking primarily for convenient parking options within a short drive of Gatwick. This hotel fitted this bill ... and so much more. Thank you for such a pleasant stopover
Lovely hotel, friendly staff, enjoyable food options. We stayed just the one night, looking primarily for convenient parking options within a short drive of Gatwick. This hotel fitted this bill ... and so much more. Thank you for such a pleasant stopover
10
Scott
7 Nov 2025
·
Stayed 4 nights
Good car park, no issues during stay
Good car park, no issues during stay
10
Jing
3 Jan 2025
·
Stayed 1 night
We spent a night at this hotel to be able to catch an early-morning flight at Gatwick the next day. It’s only 15-20 min drive from the long stay car park of the north terminal. Our room was clean, modern and had everything we needed. We particularly liked the restaurant/bar and the swimming pool at the hotel. The food was delicious. The pool was clean and had a nice jacuzzi, a sauna room and a steam room. Using the pool must be prebooked but is only a phone call away. The staff members at the hotel were friendly and courteous. Overall, our experience at the hotel was highly positive.
We spent a night at this hotel to be able to catch an early-morning flight at Gatwick the next day. It’s only 15-20 min drive from the long stay car park of the north terminal. Our room was clean, modern and had everything we needed. We particularly liked the restaurant/bar and the swimming pool at the hotel. The food was delicious. The pool was clean and had a nice jacuzzi, a sauna room and a steam room. Using the pool must be prebooked but is only a phone call away. The staff members at the hotel were friendly and courteous. Overall, our experience at the hotel was highly positive.
8
Michele
24 Jul 2025
·
Stayed 2 nights
I had a very comfortable stay in a very well kept large room. The reception staff were very friendly. I was pleased there was plenty of free parking, as I was travelling through and most other Gatwick hotels did not offer this without a fee.
I had a very comfortable stay in a very well kept large room. The reception staff were very friendly. I was pleased there was plenty of free parking, as I was travelling through and most other Gatwick hotels did not offer this without a fee.
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AI-generated summary based on recent guest reviews
Dining
Breakfast and the restaurant are frequently praised for quality, selection and pleasant service. Critiques mention occasional dry items, limited plant based options, high prices, and a few service lapses at breakfast.
Related guest reviews
8
Victoria
19 Oct 2025
·
Stayed 1 night
We got there 5 minutes after breakfast starts. We was the first one there. They hot food was dry like it had been sat on the hot plate far to long.
We got there 5 minutes after breakfast starts. We was the first one there. They hot food was dry like it had been sat on the hot plate far to long.
10
Donna
25 Aug 2025
·
Stayed 1 night
Excellent stay very nice room and breakfast
Excellent stay very nice room and breakfast
10
Ollie
5 Dec 2025
·
Stayed 1 night
Good breakfast had a good selection
Good breakfast had a good selection
10
Andrew
27 Oct 2025
·
Stayed 2 nights
Great parking, good breakfast, lovely staff.
Great parking, good breakfast, lovely staff.
8
Mr Paul
17 Jan 2025
·
Stayed 1 night
Our room was a spacious “club” room looking out towards a large courtyard area. It was far too cold to explore outside! I had reserved and I had paid for four “club” rooms as this was a celebratory occasion for my wife’s 80th birthday. Reception were very helpful in providing one twin room, at check in, which I had originally requested. The heating in our elder son’s room was not working properly and although reception undertook to resolve this the room did not achieve an acceptable temperature until breakfast time! He has independently taken this up with management after our departure. The buffet style breakfast was of excellent quality and well presented. The staff were courteous and helpful. We had intended to take dinner in the restaurant. Regrettably the menu, although extensive, did not provide suitable choices for several of our family. Too many of the offerings were not unadulterated, the exception being fish & chips which was hardly a celebratory dinner! I was advised that the menu provided was dictated by Head Office - clearly they need to address this! We therefore were obliged to eat elsewhere which was not the same as eating in the hotel restaurant and partially defeated the purpose of our stay. From this experience I would not choose the Crown Plaza group for any future celebration. Although children were accommodated they were poorly catered for regarding use of the swimming pool -only available during breakfast or after 6p.m. - during dinner time!
Our room was a spacious “club” room looking out towards a large courtyard area. It was far too cold to explore outside! I had reserved and I had paid for four “club” rooms as this was a celebratory occasion for my wife’s 80th birthday. Reception were very helpful in providing one twin room, at check in, which I had originally requested. The heating in our elder son’s room was not working properly and although reception undertook to resolve this the room did not achieve an acceptable temperature until breakfast time! He has independently taken this up with management after our departure. The buffet style breakfast was of excellent quality and well presented. The staff were courteous and helpful. We had intended to take dinner in the restaurant. Regrettably the menu, although extensive, did not provide suitable choices for several of our family. Too many of the offerings were not unadulterated, the exception being fish & chips which was hardly a celebratory dinner! I was advised that the menu provided was dictated by Head Office - clearly they need to address this! We therefore were obliged to eat elsewhere which was not the same as eating in the hotel restaurant and partially defeated the purpose of our stay. From this experience I would not choose the Crown Plaza group for any future celebration. Although children were accommodated they were poorly catered for regarding use of the swimming pool -only available during breakfast or after 6p.m. - during dinner time!
10
Christa
31 Aug 2025
·
Stayed 1 night
Lovely hotel. Enjoyed the small gym. Compact but functional overall. Many stairs were a challenge for heavy suitcase. Disappointed about breakfast choices. As a plantbased eater who is not into processed foods, having choice of only vegan sausage and fruit not worth the cost of buffet.
Lovely hotel. Enjoyed the small gym. Compact but functional overall. Many stairs were a challenge for heavy suitcase. Disappointed about breakfast choices. As a plantbased eater who is not into processed foods, having choice of only vegan sausage and fruit not worth the cost of buffet.
8
Colin
9 Jun 2025
·
Stayed 2 nights
Convenient location, rooms in good shape, bar area nice, breakfast really good. Outdoor communal areas are really sad, depressing and in desperate need of rejuvenating
Convenient location, rooms in good shape, bar area nice, breakfast really good. Outdoor communal areas are really sad, depressing and in desperate need of rejuvenating
10
Jing
3 Jan 2025
·
Stayed 1 night
We spent a night at this hotel to be able to catch an early-morning flight at Gatwick the next day. It’s only 15-20 min drive from the long stay car park of the north terminal. Our room was clean, modern and had everything we needed. We particularly liked the restaurant/bar and the swimming pool at the hotel. The food was delicious. The pool was clean and had a nice jacuzzi, a sauna room and a steam room. Using the pool must be prebooked but is only a phone call away. The staff members at the hotel were friendly and courteous. Overall, our experience at the hotel was highly positive.
We spent a night at this hotel to be able to catch an early-morning flight at Gatwick the next day. It’s only 15-20 min drive from the long stay car park of the north terminal. Our room was clean, modern and had everything we needed. We particularly liked the restaurant/bar and the swimming pool at the hotel. The food was delicious. The pool was clean and had a nice jacuzzi, a sauna room and a steam room. Using the pool must be prebooked but is only a phone call away. The staff members at the hotel were friendly and courteous. Overall, our experience at the hotel was highly positive.
10
Margaret
8 May 2024
·
Stayed 1 night
Excellent overnight stay with lovely breakfast reasonably priced
Excellent overnight stay with lovely breakfast reasonably priced
6
Michael
21 Dec 2025
·
Stayed 1 night
A Wonderful Stay Marred by One Unfortunate Encounter "Buttergate" We recently stayed at this hotel and found so much to love about it. From the moment we arrived on Friday night, we were greeted by a very pleasant lady at reception who made us feel instantly welcome. Shortly after arriving at our Room the telephone rang, it was the duty manager asking if everything was to your satisfaction, a really nice touch. The Highlights Our room #114 was impressively spacious and spotlessly clean. It was well-stocked with amenities, free bottled water and the bed was exceptionally comfortable, ensuring a great night's sleep. The hotel is in a prime spot—very convenient with easy parking and close to many local attractions and amenities. The Breakfast Spread The food itself was delicious. There was a wide selection of just about everything you could ask for to start your day. A Note on Service We had a very disappointing experience on Saturday morning. My wife politely asked an older lady working the breakfast shift where the butter was located. She was met with an incredibly abrupt and rude response: "In the refrigerated area where you would expect it." When my wife tried to explain she had been looking near the jams, the staff member snapped back, "Why would they be next to the jams? They would obviously melt!" It was clear this individual did not want to be there, and her attitude was completely uncalled for hence our 3 star rating otherwise it would be a 5 star
A Wonderful Stay Marred by One Unfortunate Encounter "Buttergate" We recently stayed at this hotel and found so much to love about it. From the moment we arrived on Friday night, we were greeted by a very pleasant lady at reception who made us feel instantly welcome. Shortly after arriving at our Room the telephone rang, it was the duty manager asking if everything was to your satisfaction, a really nice touch. The Highlights Our room #114 was impressively spacious and spotlessly clean. It was well-stocked with amenities, free bottled water and the bed was exceptionally comfortable, ensuring a great night's sleep. The hotel is in a prime spot—very convenient with easy parking and close to many local attractions and amenities. The Breakfast Spread The food itself was delicious. There was a wide selection of just about everything you could ask for to start your day. A Note on Service We had a very disappointing experience on Saturday morning. My wife politely asked an older lady working the breakfast shift where the butter was located. She was met with an incredibly abrupt and rude response: "In the refrigerated area where you would expect it." When my wife tried to explain she had been looking near the jams, the staff member snapped back, "Why would they be next to the jams? They would obviously melt!" It was clear this individual did not want to be there, and her attitude was completely uncalled for hence our 3 star rating otherwise it would be a 5 star
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AI-generated summary based on recent guest reviews
10
Lorna
last week
·
Stayed 1 night
Lovely staff who were incredibly helpful and attentive. nice room and pool
Lovely staff who were incredibly helpful and attentive. nice room and pool
10
Lauren
2 weeks ago
·
Stayed 3 nights
The staff were welcoming, the breakfast was amazing and the spa very relaxing and blissful. A very comfortable hotel for a destress
The staff were welcoming, the breakfast was amazing and the spa very relaxing and blissful. A very comfortable hotel for a destress
10
Jonathan
2 weeks ago
·
Stayed 1 night
Clean room , helpful staff and nice pool.
Clean room , helpful staff and nice pool.
10
Zoe
2 weeks ago
·
Stayed 1 night
Lovely hotel. Excellent location
Lovely hotel. Excellent location
10
kenneth
2 weeks ago
·
Stayed 1 night
Great location
Great location
Property policies
Check-in instructions
Everything you need to know for a smooth check-in.
Check-in
Check-out
From 15:00 to 23:30
Before 11:00
Good to know
Additional policies and info about this property.
Optional extras
Additional paid services you can request.
FAQs about Felbridge Gatwick Hotel & Spa
Is parking available at the property?
Free self-parking is available on-site, but it is limited.
What type of breakfast is offered and what are the serving hours?
A buffet breakfast is served on weekdays from 6:30 AM to 10 AM and on weekends from 7 AM to 10:30 AM for a fee of approximately GBP 16.95 per person.
Does the property allow pets?
Pets are allowed with a fee of GBP 10.00 per pet, per day, and a maximum fee of GBP 25.00 per stay. Service animals are exempt from fees.
What are the standard check-in and check-out times?
Check-in is from 3:00 PM to 11:30 PM, and check-out is by 11:00 AM. Early check-in is available for a fee of GBP 20, and late check-out is available for a fee of GBP 10, both subject to availability.
What accessibility features are available for guests with disabilities?
The property features step-free entrances and wheelchair-accessible facilities, including public areas and rooms. Specific details about bathrooms and pool access features are not provided.
What is the location of the property in relation to key landmarks?
The hotel is located in East Grinstead, within a 10-minute drive of Tulley's Farm and Wakehurst Place. It is approximately 6.8 miles from Manor Royal Business Park and 8 miles from Ashdown Forest. Nearby attractions include Worth Way Country Park (1.9 km), Bluebell Railway (2.5 km), and Chequer Mead Community Arts Centre (2.9 km).
Is there a swimming pool at the property?
Yes, there is an indoor pool and an outdoor heated pool. The pool access is available from 8:00 AM to 9:00 PM. Please note that the swimming pool is closed seasonally from December 24 to December 26 and on New Year's Eve and New Year's Day.
What are the policies for guests staying with children?
Children are allowed at the property, but specific age-related policies for free stays are not provided.
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Instant AI responses are based on hotel information
Prices for upcoming dates
October 2026
Su | Mo | Tu | We | Th | Fr | Sa |
|---|---|---|---|---|---|---|
November 2026
Su | Mo | Tu | We | Th | Fr | Sa |
|---|---|---|---|---|---|---|
Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-10-20: 141.29169563240052USD
- 2026-10-21: 120.92476416069032USD
- 2026-10-22: 188.11381590740967USD
- 2026-10-23: 235.429562928772USD
- 2026-10-24: 269.4813210994568USD
- 2026-10-25: 116.04993775547791USD
- 2026-10-26: 104.34017472839356USD
- 2026-10-27: 104.36331575704956USD
- 2026-10-28: 116.36684652059937USD
- 2026-10-29: 104.88451989506531USD
- 2026-10-30: 104.88451989506531USD
- 2026-10-31: 116.64848705625916USD
- 2026-11-01: 92.66043851347351USD
- 2026-11-02: 104.72400577253724USD
- 2026-11-03: 104.88451989506531USD
- 2026-11-04: 104.22558295806886USD
- 2026-11-05: 125.1638717372284USD
- 2026-11-06: 104.88451989506531USD
- 2026-11-07: 128.27764188137817USD
- 2026-11-08: 93.45560947816467USD
- 2026-11-09: 116.25161241972351USD
- 2026-11-10: 130.4504063325043USD
- 2026-11-11: 128.27764188137817USD
- 2026-11-12: 104.22558295806886USD
- 2026-11-13: 128.27764188137817USD
- 2026-11-14: 140.58039590887452USD
- 2026-11-15: 93.28637678895569USD
- 2026-11-16: 118.9240672176056USD
- 2026-11-17: 117.58783981866456USD
- 2026-11-18: 116.25161241972351USD
- 2026-11-19: 118.495872543396USD
- 2026-11-20: 152.32970080468752USD
- 2026-11-21: 152.32970080468752USD
- 2026-11-22: 93.53578089535523USD
- 2026-11-23: 128.95912033851624USD
- 2026-11-24: 128.64756432798768USD
- 2026-11-25: 128.27764188137817USD
- 2026-11-26: 104.22558295806886USD
- 2026-11-27: 128.27764188137817USD
- 2026-11-28: 142.43493267614747USD
- 2026-11-29: 93.53578089535523USD
- 2026-11-30: 121.33685774908447USD
- 2026-12-01: 128.27764188137817USD
- 2026-12-02: NO DATA
- 2026-12-03: 106.89803775595094USD
- 2026-12-04: 153.88970760324096USD
- 2026-12-05: 166.37399280889895USD
- 2026-12-06: NO DATA
- 2026-12-07: 117.58783981866456USD
- 2026-12-08: 128.27764188137817USD
- 2026-12-09: 128.27764188137817USD
- 2026-12-10: 104.95205881141663USD
- 2026-12-11: 140.30367134303285USD
- 2026-12-12: 163.01950286740114USD
- 2026-12-13: 93.53578089535523USD
- 2026-12-14: 169.70063129769898USD
- 2026-12-15: 196.4251450188904USD
- 2026-12-16: 234.87554854620362USD
- 2026-12-17: 233.83946080279543USD
- 2026-12-18: 192.41647138647463USD
- 2026-12-19: 213.28526000000002USD
- 2026-12-20: 143.686912USD
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
Check-in must be done by someone who is at least 18 years old.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and debit cards; cash is not accepted
- Cashless transactions are available
- Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- Pool access available from 8:00 AM to 9:00 PM.
- Reservations are required for spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- Cashless payment methods are available for all transactions.
- Contactless check-out is available.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
- Fee for buffet breakfast: approximately GBP 16.95 per person
- Pet fee: GBP 10.00 per pet, per day (maximum GBP 25.00 per stay)
- Service animals are exempt from fees
- Early check-in fee: GBP 20 (subject to availability)
- Late check-out fee: GBP 10 (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Parking
Restaurant
Swimming pool
Non-smoking rooms
Banquet facilities
Safe-deposit box
General
Restaurant
Non-smoking rooms
Sauna
Hot tub/Jacuzzi
Steam room
Massage
Spa & wellness centre
Body treatments
Facial treatments
Picnic area/Tables
Family room
Beach Sun Loungers
Parking
Parking
Free parking
Parking (Limited)
Parking Onsite
Activities
Swimming pool
Garden
Pool indoor
Outdoor heated pool
Pool (Indoor)
Outdoor Furniture
Terrace
Fitness Center (nearby)
Services
Banquet facilities
Safe-deposit box
Designated smoking area
Express check-in/check-out
24-Hour Front Desk
Internet
Free wi-fi