Name: Best Western Plus Bentley Hotel
Address: Newark Road, South Hykeham, South Hykeham, England, United Kingdom, South Hykeham, Lincolnshire, United Kingdom
Rating: 7.52

Guest reviews

7.5

Good

Based on 1,515 verified reviews

Who stays here?

Business

25%

Couple

40%

Family

19%

Group

11%

Solo

2%

What guests think

AI-generated summary based on recent guest reviews

At Best Western Plus Bentley Hotel, guests frequently praise friendly, efficient staff and generally comfortable, spacious rooms, while noting dated decor and maintenance issues, and recurring disruption around the long-term closure of the pool and spa.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

8

Michael

3 weeks ago

·

Stayed 1 night

Breakfast was excellent, the rooms are a bit dated & the A/C didn’t work in my room

8

Chris

4 weeks ago

·

Stayed 1 night

Good breakfast

10

John

Apr 19, 2026

·

Stayed 1 night

Room nice enough. Tv bit temporamental. Pool not open , staff on desk absolutely wonderful . Most impressive I’ve seen for a long while . Didn’t have breakfast or go in bar. Very good value stay .

4

Stuart

Apr 17, 2026

·

Stayed 1 night

Room was not clean, asked to be moved to another room, this one was not that much better and no real apology. Foot order for dinner was wrong and during my meal I was asked to move table to accommodate a larger party that wanted to eat, not ideal when all other diners are looking at you. I’ve stayed here several times before but this visit was very poor.

10

Steven

Apr 11, 2026

·

Stayed 1 night

Reception staff on arrival were excellent, allowing us to book in early. The room was very good; spacious and clean with everything working. After the crematorium service for our friend, the wake was held at BH. There were a lot of people at the wake but the BH staff looked after everyone very well and the food was wonderful. We stayed for a meal with 3 friends in the restaurant and this meal was superb. Delicious food and excellent service. Overall, an absolutely wonderful one evening stay. As close friends of the City of Lincoln Freemen's Guild we are always delighted to use Bentley Hotel and staying overnight for for 2 or 3 days at the BH is a real treat.

Newark Road, South Hykeham, South Hykeham, England, United Kingdom

Location

Located in Lincoln, Best Western Plus Bentley Hotel & Spa is in the business district, within a 10-minute drive of LNER Stadium and University of Lincoln. This hotel is 6 mi (9.6 km) from Usher Gallery and 6.1 mi (9.9 km) from Lincoln Museum.

Mill Park(1.1 miles)

Grange Park(1.1 miles)

Millennium Green(1.3 miles)

Terry O'Toole Theatre(1.5 miles)

Hykeham Village Green(2 miles)

Village Green(3 miles)

More location info

Property Policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 15:00 to 00:00

Before 11:00

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

FAQs

Free self-parking is available on-site, but parking is limited.

Full breakfasts are served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM for a fee of approximately GBP 16.00 for adults and GBP 8.00 for children.

Pets are allowed in specific rooms only, with a pet fee of GBP 10 per pet, per night, and a deposit of GBP 50 per stay. Service animals are exempt from fees.

Check-in is from 3:00 PM, and check-out is until 11:00 AM. Early or late check-in/check-out may be available upon request and could incur additional charges.

The property has limited wheelchair accessibility, including step-free entrances and accessible facilities. However, specific details about room accessibility may need to be confirmed directly with the property.

The hotel is located in Lincoln's business district, within a 10-minute drive of LNER Stadium and the University of Lincoln. It is approximately 6 miles from Usher Gallery and Lincoln Museum.

Children are allowed at the property, and kids can stay for free up to a certain age, although specific age details are not provided.

Cribs are available for a fee of GBP 10.00 per night. Advance request or confirmation may be required for availability.

Best Western Plus Bentley Hotel

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Who stays here?

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Best Western Plus Bentley Hotel.ec-9g4sk8{display:inline-block;width:var(--layout-spacing-s200);}

Amenities

Property description

Book on Vio

Guest reviews

Good

Who stays here?

What guests think

Location

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs

Have a question?

Similar properties

Best Western Plus Bentley Hotel