Name: The Diplomat Hotel Restaurant & Spa
Address: Aelybryn, Llanelli, Wales, United Kingdom, Llanelli, Dyfed, GB
Price range: US$107–US$228 per night
Rating: 8.23

What guests think

Reviews of The Diplomat Hotel Restaurant & Spa consistently praise the friendly, attentive staff and tasty evening meals, with many guests also enjoying the spa, gym, and bar areas for a relaxing, good-value stay.

Breakfast feedback is mixed, ranging from excellent choice and cooked-to-order plates to complaints of overcooked or limited items at busy times. Rooms are often spacious and comfortable, but the property feels dated in places and some guests report hot rooms without fans or air conditioning, event or annex noise, and occasional maintenance issues or uncomfortable mattresses. Parking is plentiful and the setting suits quiet breaks near local attractions, though it’s a little removed from Swansea. Overall, it suits travellers seeking comfortable spaces and good food, but room experiences can vary.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Guests frequently enjoy the spa, sauna, steam room, gym, bar/lounge and terrace, with plenty of free parking and occasional live entertainment. Some note the pool is small, certain spa items need maintenance or a refresh, and event noise can carry.

Related guest reviews

8

Paul

28 Aug 2025

·

Stayed 1 night

Spa was good. Nice pool, sauna and steam room. Evening meal was very good but breakfast a little disappointing. What was there was good but I probably arrived at a busy time as very few eggs and hash browns or fresh fruit. The guy on reception was very helpful.

10

Lynden

23 May 2024

·

Stayed 1 night

Good venue. Lots of parking, good sized room with all I needed.

8

Lorraine

21 Oct 2023

·

Stayed 4 nights

Staff very helpful and friendly. room comfortable and clean, although odd smell in shower sometimes, and could hear upstairs running taps, flushing toilet, but likely old pipework as it was an older building than the main hotel. Huge plus is having steam, sauna and gym facilities which were great.

10

Julie

11 Jul 2023

·

Stayed 2 nights

We spent a couple of nights on this hotel. Easy check in and helpful staff. Rooms comfortable. Bathroom ok but lack of toiletries. Excellent evening entertainment in the bar and good food in the restaurant.

10

Rhys

16 Oct 2025

·

Stayed 1 night

Lovely staff, good food and quiet comfortable rooms. Lounge bar very relaxing with good beer and scotch. And a great gym and sauna too!

8

Breda

20 Dec 2024

·

Stayed 4 nights

Good food choices, friendly staff, big warm bedroom with comfortable bed. Plenty of parking. Leisure facilities decent.

10

Nick

9 Feb 2025

·

Stayed 1 night

Room was lovely, staff were helpful and friendly. Food in restaurant was excellent. Spa was fine, but could probably do with a bit of a makeover. Overall excellent and would definitely stay here again.

10

Sian

5 Aug 2025

·

Stayed 2 nights

Excellent dinner menu and the food was delicious. Spacious rooms and comfortable beds. Relaxing spa after a long day

10

michelle

17 Oct 2024

·

Stayed 1 night

We picked the hotel and spa for our wedding anniversary and it was fabulous the spa and the food, will be booking again soon

8

Sarah

5 Dec 2024

·

Stayed 1 night

Must better impression and stay this time I am glad I went back . Staff helpful , facilities good . Would stay again

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Cleanliness

Many guests find rooms and bathrooms clean, with some describing them as spotlessly kept. However, recurring mentions include bathroom odors, damp patches, occasional lack of hot water, and signs of wear.

Related guest reviews

10

John

17 Mar 2024

·

Stayed 1 night

We stayed at the Diplomat Hotel to attend our friends wedding day. The venue was perfect, the attention to detail and attentive staff made it memorable. Our room was spotlessly clean and well presented. Very happy!!

8

Elena

5 Aug 2025

·

Stayed 2 nights

We had a lovely stay at the Diplomat. The staff were all wonderful, really helpful friendly and we felt very welcome. The hotel itself it a bit tired but everything was very clean and we enjoyed a delicious breakfast. It’s in a bit of a weird location but we had a wonderful trip to the Gower exploring the coast around Rhossili which is beautiful.

6

Alex

23 Jul 2025

·

Stayed 2 nights

Hotel was nice enough and the staff really friendly, however two things stood out and affected my visit. The drain in the shower stunk, and I had to keep the bathroom light on so the fan would dull the smell. During breakfast the ladies who were lovely, asked if I wanted a tea or coffee, I would respond, they would then forget and this happened 3 or 4 times and didn’t end up receiving the coffee. I think this hotel potential had a grand past, but its quite tired now.

10

Gerwyn

5 Aug 2024

·

Stayed 1 night

Excellent welcome when we arrived from the receptionist. Breakfast was excellent and warm and the staff were very friendly. Hotel is a bit dated and could do with a little modification but the room was comfortable and spacious and the bathroom was in good shape too.

10

Derek

15 Aug 2024

·

Stayed 2 nights

We had an enjoyable stay at the hotel. The room was large with two double beds and a bathroom. The room was clean and had all the usual facilites(kettle and tea, coffee, milk, shower, wash basins, toilet etc.) There was a wardrobe. Very nice large room.

10

N

1 Apr 2024

·

Stayed 3 nights

Very big room, perfectly comfortable and bathroom was huge. Shower water pressure was excellent. Some peeling paint in the bedroom and noise insulation not as good as it could be - we could clearly hear the entertainment in one of the conference rooms underneath our room. Nice to have 2 types of pillow and book with ideas for what to do in the local area. Some of the reception spa staff were not as welcoming as the rest of the hotel (beautician was very helpful). Restaurant has a wide range of choices (both food and drink) and the staff were attentive and very efficient. Lounge area nice to relax with a drink. Nice live entertainment on Saturday evening too, unexpected and a nice surprise!

6

Andrea

22 Jun 2025

·

Stayed 1 night

There were some damp pathches on the ceiling in our room. The hair dryer was too loud borderline broken. The room was clean however. Staff and food waa lovely and affordable. We had a good stay and would come back

4

Paulo

18 Aug 2025

·

Stayed 2 nights

Food is very poor, bed is OK. Cleaning so so bad.

8

lorraine

13 Feb 2024

·

Stayed 2 nights

The staff are lovely, helpful and welcoming and that is why I gave it 4 stars. Sadly the hotel itself has seen better days, it’s dated and scruffy, we didn’t have hot water when we showered, the walls are thin and we could hear conversations in the next room at night. It’s such a shame as the spa area is nice and the food in the restaurant was good but the building really does need proper maintaining to make it more appealing.

6

Lydia

2 Jul 2025

·

Stayed 2 nights

I found this stay a bit hit and miss. I was first given a room with an unbearably smelly bathroom and unsafe shower (no temperature control and part missing). I mentioned this to reception on way out next morning and on my return in afternoon it appeared nothing had been actioned, so i was given an alternative room which was much better and i would have been happy to extend my stay in the second room. The breakfast was alright, choice ok but nothing outstanding. Coffee was luke warm on 3 out of 4 cups. One of the waiters (Elizabeth) at breakfast was outstanding and an absolute credit to the hotel. Its clear the hotel has done a lot of work to make it comfortable and accessible but this currently looks quite hotch potch with some areas looking more moden than others, it will be interesting to see this hotel in a few years time.

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Rooms

Rooms are often spacious and comfortable, but decor varies from modern to dated and some lack bedside sockets. Several guests mention hot rooms without fans or air conditioning, event or road noise, poor mattresses in some rooms, and occasional maintenance issues.

Related guest reviews

4

Steve

12 Oct 2023

·

Stayed 2 nights

Unknown to me, my bag in the room meant that I was staying in a separate Annex call the coach house This was away from the main hotel and on the main road, and there's obviously a listed building with its original windows, which meant that I heard the traffic all night long and especially at 5 am, so the two nights I was there I never got a decent night sleep

10

Gerwyn

5 Aug 2024

·

Stayed 1 night

Excellent welcome when we arrived from the receptionist. Breakfast was excellent and warm and the staff were very friendly. Hotel is a bit dated and could do with a little modification but the room was comfortable and spacious and the bathroom was in good shape too.

6

Sarah

14 Nov 2024

·

Stayed 1 night

This was a busy evening . Issues checking in which seemed to be related to Expedia but didn’t give me the best first impression , hotel very busy car park full , lots of events on which went on until late , no plug sockets by bed to charge phone or watch , room comfy but basic bathroom average . Pool warm and ok gym functional . Male staff member opened my door room whilst I was getting changed which startled me and was uncomfortable . Not sure I would go again .

10

Derek

15 Aug 2024

·

Stayed 2 nights

We had an enjoyable stay at the hotel. The room was large with two double beds and a bathroom. The room was clean and had all the usual facilites(kettle and tea, coffee, milk, shower, wash basins, toilet etc.) There was a wardrobe. Very nice large room.

6

Marina

16 Jul 2025

·

Stayed 1 night

The Potential was good for this hotel, but unfortunately I had a room that was really hot and no fan available, on top of this when I opened the window it led onto the back of the hotel where there was some kind of service entrance where deliveries were made and it was noisy.

8

Joy

2 Jul 2023

·

Stayed 1 night

1 night stay to meet up with family. Hotel was very nice but bed not so comfortable and neither of us slept all night .

2

G T

19 Apr 2024

·

Stayed 3 nights

We booked a three-night stay at the Diplomat, but the mattresses in room 26 were so appalling that we left after just one, and found a different hotel. It was one of those really old-fashioned mattresses, in which you could feel every spring and it sagged so badly that you could feel the wooden bed frame underneath. Quite unacceptable for a hotel of this standard! We were offered another room, but the beds were as bad there, so we decided to leave. Instead of apologising, they tried to charge us for two nights, claiming that this was a late cancellation. They only relented when I said I would write a bad review… We come to this part of the world once a year. Next year, we certainly won’t be staying at the Diplomat!

6

Louise

15 Oct 2025

·

Stayed 1 night

Pool very small and no bath in room. Also view from room was a very neat brick wall

10

Sian

5 Aug 2025

·

Stayed 2 nights

Excellent dinner menu and the food was delicious. Spacious rooms and comfortable beds. Relaxing spa after a long day

8

Sarah

17 Aug 2025

·

Stayed 1 night

Lovely hotel, with large sunny terrace. Stayed in the heatwave, and no air con of fan in the room. Had the windows wide open, but there was a wedding on, so lots of noise. Obviously that isnt the hotels fault, but a fan in the room, and some bottled water would have been lovely. Id stay again, and recommend though

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Service

Service is a strong point, with many praising the friendly, attentive team across reception, restaurant and events. A few lapses are reported, including door entries without knocking, check-in hiccups, and occasional unhelpful or inconsistent interactions.

Related guest reviews

10

Jade

9 Oct 2023

·

Stayed 1 night

Second time staying at this hotel, we were just as happy. Staff are very friendly and restaurant staff attentive. The food is beautiful, we had our evening meal and breakfast in Trubshaws restaurant. Both were lovely and tasty, great selection for breakfast. Spa is great too and free for guests to use. I look forward to our next visit.

8

Robert

9 Jun 2024

·

Stayed 2 nights

Although very slightly a little old fashioned it was excellent. The main asset of this hotel is the staff as every single person we met with was very friendly, courteous and efficient. Probably suits the more mature clientele, which is us, and the entertainment in the evening most likely would get through the auditions on Britain’s Got Talent but this is more than made up for by the staff and delicious food especially breakfasts.

6

Sarah

14 Nov 2024

·

Stayed 1 night

This was a busy evening . Issues checking in which seemed to be related to Expedia but didn’t give me the best first impression , hotel very busy car park full , lots of events on which went on until late , no plug sockets by bed to charge phone or watch , room comfy but basic bathroom average . Pool warm and ok gym functional . Male staff member opened my door room whilst I was getting changed which startled me and was uncomfortable . Not sure I would go again .

10

Ann

18 May 2025

·

Stayed 3 nights

Friendly but professional and accommodating. Room a great size with good size shower room. Staff very attentive even though they were busy

2

Stephen

4 Jul 2024

·

Stayed 1 night

This is the fifth time I have stayed in this hotel as there is not much choice in the area Previous times have been acceptable but my stay on July 3, 2024 was just too much. The food is okay but the bed was so uncomfortable that I woke more tired than when I retired to bed, the double bed comprised of two cheap single divan beds, both of which were broken and it felt like I was sleeping in a hammock And needless to say, I woke with really bad back pain To addinsult to injury The housekeeper walked in at 9:15 without even knocking on the door with me just getting out the shower! I intended to complain at checkout but the receptionist never even looked at me or asked how my stay was which I think was down to the typical Welsh anti-English sentiment which is apparent upon arrival at the hotel as every flag is displayed by the English one

10

Gareth

11 Dec 2025

·

Stayed 1 night

Friendly staff and good food

10

Jim

4 Sept 2024

·

Stayed 1 night

Lovely stay, staff really friendly, food delicious and great nights sleep.

10

tony

25 Aug 2025

·

Stayed 1 night

Excellent stay, Room outstanding staff excellent especially Rhian in reception and Glancey in Dining especially at breakfast time , Management very friendly overall Excellent

10

Munmohan singh

31 Aug 2025

·

Stayed 1 night

Great staff

10

Pamela

11 Jul 2024

·

Stayed 2 nights

Yes comfortable stay can’t help the weather. Lots of activities seem to take place through the day I personally recommend this is advertised to hotel residents and explained to. The guy that was directing traffic on the Wednesday morning was inconsistent let us move the traffic cones ourselves🤔then decided to shake his head and arms at me on return after being out, you can’t park yes I can I am a resident with a description of free parking on hotel policies?. You need to learn your customer service skills lovely even though you are only a maintenance man!!😡.

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Location

Plenty of free parking and a base that works for local events like Ffos Las and exploring the Gower. It sits in a quiet area a little removed from Swansea, so transport can be limited for some.

Related guest reviews

10

Paula

3 Aug 2025

·

Stayed 1 night

Fantastic stay, staff very friendly & helpful. Evening meal delicious & breakfast had plenty of choice & hot and fresh. Lovely location too.

8

Elena

5 Aug 2025

·

Stayed 2 nights

We had a lovely stay at the Diplomat. The staff were all wonderful, really helpful friendly and we felt very welcome. The hotel itself it a bit tired but everything was very clean and we enjoyed a delicious breakfast. It’s in a bit of a weird location but we had a wonderful trip to the Gower exploring the coast around Rhossili which is beautiful.

10

Lynden

23 May 2024

·

Stayed 1 night

Good venue. Lots of parking, good sized room with all I needed.

8

Daniel

20 Jun 2025

·

Stayed 1 night

1 night work trip. Comfortable, good food. Nice room. Convenient for my work.

10

Michelle

10 Aug 2024

·

Stayed 1 night

We stayed in this hotel for one night whilst travelling and it was a nice hotel. The room was spacious, although it was very plain, and there was plenty of free parking. We ate dinner in the restaurant and the food was excellent and reasonably priced. The bar area and terrace was also nice. The only negative was that there was no bath mat so the bath was slippery.

10

COLIN

20 Jul 2024

·

Stayed 1 night

A very nice hotel in a quiet little community. Transportation can be difficult in this area as it’s a little removed from Swansea, but great value for money. Restaurant was excellent, staff was very helpful and accommodating when we had delays in getting transportation (uber & taxi). Hotel is a little dated, but well maintained. Would stay again!

10

Helen

7 Sept 2025

·

Stayed 1 night

Easy check in. Room was really lovely. Really enjoyed breakfast. Location was perfect for us. Thank you

10

Libby

15 Aug 2024

·

Stayed 1 night

Just a stop over for the horse racing at Fffos las, excellent location

8

Breda

20 Dec 2024

·

Stayed 4 nights

Good food choices, friendly staff, big warm bedroom with comfortable bed. Plenty of parking. Leisure facilities decent.

10

Pamela

11 Jul 2024

·

Stayed 2 nights

Yes comfortable stay can’t help the weather. Lots of activities seem to take place through the day I personally recommend this is advertised to hotel residents and explained to. The guy that was directing traffic on the Wednesday morning was inconsistent let us move the traffic cones ourselves🤔then decided to shake his head and arms at me on return after being out, you can’t park yes I can I am a resident with a description of free parking on hotel policies?. You need to learn your customer service skills lovely even though you are only a maintenance man!!😡.

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Dining

Evening meals and carvery are widely praised for taste and value, with attentive restaurant staff. Breakfast draws mixed feedback, from excellent cooked-to-order options and good variety to disappointing buffet quality or limited replenishment at busy times.

Related guest reviews

8

Paul

28 Aug 2025

·

Stayed 1 night

Spa was good. Nice pool, sauna and steam room. Evening meal was very good but breakfast a little disappointing. What was there was good but I probably arrived at a busy time as very few eggs and hash browns or fresh fruit. The guy on reception was very helpful.

10

Paula

3 Aug 2025

·

Stayed 1 night

Fantastic stay, staff very friendly & helpful. Evening meal delicious & breakfast had plenty of choice & hot and fresh. Lovely location too.

8

Toni

26 May 2025

·

Stayed 2 nights

It was a last minute booking so hadn’t expected it to be so nice. Room and en-suite were large, modern and clean. The staff were lovely! Very helpful and pleasant. The only downside to our stay was the breakfast. Terrible! We only had it once the other morning we had breakfast out as it was so bad! If they could fix that it would be a 5!!

6

Lynn

26 May 2025

·

Stayed 2 nights

It was lovely.. staff were amazing and friendly.. the big let down was buffet breakfast all were below standard food and looked so over cooked and tasteless.. the knives were very blunt and would not cut food … we had two breakfasts and a room. Service we also spent money to go to a show .. show ok food basic quality

10

Gareth

11 Dec 2025

·

Stayed 1 night

Friendly staff and good food

10

Martin

4 Dec 2025

·

Stayed 1 night

We were a family of 11 people having Xmas lunch. The food was excellent and as it was a carvery, you could have as much as you wanted. The staff was very attentive without being pushy. The room was excellent, it was very clean, plenty of coffee, tea. The breakfast, lots of choice from cereals to a full English which was cooked to order and it was superb, everything was tasty. It is a fantastic hotel with brilliant staff.

10

Pritpal

31 May 2023

·

Stayed 3 nights

Lovely 3 night stay here. The dinner was fantastic and the staff very helpful.

10

Nick

9 Feb 2025

·

Stayed 1 night

Room was lovely, staff were helpful and friendly. Food in restaurant was excellent. Spa was fine, but could probably do with a bit of a makeover. Overall excellent and would definitely stay here again.

10

Leighton

16 Oct 2023

·

Stayed 1 night

The staff were excellent throughout. Food was tasty. We had a great stay.

10

Sian

5 Aug 2025

·

Stayed 2 nights

Excellent dinner menu and the food was delicious. Spacious rooms and comfortable beds. Relaxing spa after a long day

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AI-generated summary based on recent guest reviews

Month	Average price
January	US$146
February	US$147
March	US$140
April	US$141
May	US$141
June	US$140
July	US$142
August	US$138
September	US$157
October	US$142
November	US$149
December	US$162

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5 $178
6 $139	7 $180	8 $182	9 $172	10 $141	11 $119	12 $164
13 $112	14 $165	15 $171	16 $171	17 $159	18 $157	19 $171
20 $140	21 $177	22 $178	23 $228	24 $149	25 $180	26 $191
27 $136	28 $157	29 $164	30 $150

Su	Mo	Tu	We	Th	Fr	Sa
				1 $136	2 $138	3 $168
4 $107	5 $130	6 $136	7 $130	8 $110	9 $114	10 $141
11 $135	12 $169	13 $186	14 $152	15 $114	16 $127	17 $152
18 $108	19 $119	20 $124	21 $121	22 $144	23 $160	24 $219
25 $109	26 $121	27 $126	28 $123	29 $111	30 $114	31 $142

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Monthly average prices

About this property

Location

Guest reviews

Very good

Who stays here?

What guests think

Property policies

Check-in instructions

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