Name: Best Western The Webbington Hotel & Spa
Address: Loxton, Webbington, Axbridge, England, United Kingdom, Webbington, Somerset, GB
Price range: $58–$167 per night
Rating: 7.58

What guests think

At Best Western The Webbington Hotel & Spa, travellers praise friendly, attentive staff and countryside views, while many note dated rooms, variable noise and comfort, and leisure facilities that are good but come with bookings, limited hours, or awkward access.

Cleanliness ranges from spotless rooms to cobwebs, dust, worn items and minor maintenance problems. Breakfast is frequently praised, while dinner quality and pricing are mixed and sometimes limited by events. The hilltop setting brings broad views and access to Cheddar Gorge and Weston super Mare, but approach roads are narrow and some outdoor areas pick up M5 noise. Expect character, helpful service and fair value, but an older property with quirks.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Guests value the pool, sauna, steam room and gym, often managed by a booking system to avoid crowding; several mention restricted hours, a small or cool pool, and the awkward walk through the gym to reach heat rooms. There is no lift and many stairs, parking is ample, and spa treatments receive praise.

Related guest reviews

8

Giovanni

Jun 17, 2024

·

Stayed 1 night

Good value for money! Only a 10 minutes’ drive from Cheddar Gorge. A bit dated but it's understandable as an old hotel. Staff are amazing, super friendly and always available Facilities are super fabs! with gym, sauna, steam and pool. Breakfast is very good value for money with both hot and cold options (buffet) it was our second time there and we will be back again

6

Paul

Mar 12, 2025

·

Stayed 2 nights

Decent hotel in need of modernisation. Decent stay considering. Very odd spa facilities with the changing rooms by the pool and having to walk wet in swim wear through reception and over carpet through the gym, very strange. If you're looking a good spa, this isn't it.

10

Carl

Feb 9, 2025

·

Stayed 1 night

Really nice qiuet hotel, great gym & pool.

10

Heather

Dec 1, 2025

·

Stayed 2 nights

Spotless room, very comfy and staff were so friendly! Pool was nice if a little cool, steam room and sauna sadly not open at the right t8me for us!

8

D

Jul 19, 2025

·

Stayed 1 night

The hotel is in a lovely location but it is a bit dated. We used the pool and the steam room. The pool isn't big so you do have to book a slot. There was only 4 beds by the pool and no chairs which meant people were limited if they wanted to relax by the pool. We ate at the hotel and opted for a meal on the bar rather than the restaurant. The menu was better in the bar and it was served very quickly. I had the homemade chicken and leek pie and my husband had the chicken curry. Both were piping hot and delicious. The staff were all very professional and efficient. We were upgraded and had a lovely room. The hotel does need updating but it didn't spoil our stay

10

Julia

Jun 12, 2024

·

Stayed 2 nights

An extensive property with charm. Staff all helpful & attentive. We were offered help with our cases, which we gratefully accepted as our room was at a distance from the entrance & up a few flights of stairs - no lift! Food was tasty with a good range of choices.

8

James

Apr 1, 2025

·

Stayed 2 nights

Nice relaxing stay. Sauna was exceptionally hot, a few people complaining about it, very welcoming desk staff

8

Darrell

Nov 10, 2022

·

Stayed 2 nights

Handy location for the Mendip hills and Somerset coastline. Superior room was comfortable, though heating could have been better. Pleasant swimming ppoland good gym facilities- though restricted to 30 min sessions,mainly pre-booked. Friendly helpful staff.

6

Mark

Mar 28, 2025

·

Stayed 3 nights

Pleasant hotel in scenic area. Staff friendly and helpful. The 'superior' room was nice but bed was very uncomfortable and shower didn't drain properly. Wifi also poor, dropping out constantly - these are basics that are far better in a Premier Inn costing half the price. Was keen on using the leisure facilities but the set-up (you have to walk through the busy gym to reach the sauna from the pool) meant we only used once then gave up as not enjoyable. Quite restricted opening times of sauna/steam room and the need to book pool also felt restrictive. Would be unlikely to stay again.

10

Melody

Oct 5, 2025

·

Stayed 1 night

Overnight stay in Room 117, a bit of a maze to find and a lot of stairs, so if you have any disability, don’t pick that one. Room was clean, comfortable bed, good bathroom facility and quiet. The staff were very friendly and attentive. Breakfast and Evening meal had a good selection and was nicely cooked. Made use of the Indoor Pool, which was very clean and attractive, they use a booking system so it doesn’t get overcrowded.

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Cleanliness

Cleanliness is inconsistent: many report clean or spotless rooms, but others note cobwebs, dust, stains, odors, and worn or damaged linens. Occasional maintenance niggles also appear.

Related guest reviews

10

Matt

Nov 23, 2025

·

Stayed 2 nights

Staff were friendly and helpful, room was clean and tidy

2

Louise

Apr 21, 2024

·

Stayed 1 night

Hotel very dated! Bedroom and bathroom dirty, cobwebs, mould spores.. very poor condition. Bedroom cold and all linen needs renewing.

10

Robert

Nov 11, 2025

·

Stayed 1 night

Clean room, good value for money, lovely breakfast. Nice break away, this time on business. Thankyou.

8

Sue

Sep 2, 2025

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Stayed 1 night

We were disappointed with our rooms. We had an upgrade to a standard room but our friends didn’t and their room was very small. Also there were cobwebs in the room around the ceilings.

4

Oliver

Apr 9, 2024

·

Stayed 2 nights

The hotel had holes in the bedding actual tears and then the towel were like old rags with 2 holes as big as my head.... breakfast already overdone when we went at 7.30am also no one to greet us at breakfast waited then went to reception..... i did alert the hotel twice to issues they said head office would contact me but they havent....

10

Heather

Dec 1, 2025

·

Stayed 2 nights

Spotless room, very comfy and staff were so friendly! Pool was nice if a little cool, steam room and sauna sadly not open at the right t8me for us!

8

Ralph

Jan 28, 2025

·

Stayed 1 night

Friendly welcome. Room was typical chain hotel style, but comfortable. Could have been cleaner (cobwebs in corners, dusty surfaces). Food was OK, service was attentive and friendly. Would stay here again, and maybe take advantage of the leisure facilities.

4

Matthew

Jul 13, 2023

·

Stayed 1 night

We booked this last minute because of its location and that it has a pool. All the staff were friendly and welcoming but… when we got to our room there was an awful musky smell, stains on the wall and lamp shade and in need of a refurb(other than the bathroom, which was nice). We didn’t complain as it was only for one night. When going to bed I went to check the windows and found an infestation of wood lice in the spare room(family room), I ignored them and went to bed as my wife hates them so didn’t want to freak her out. The evening meal was also pretty dire, I ordered medium rare steak, it was well done, surely that’s an easy meal for a chef to get right. My wife’s lasagna appeared to be an over microwaved mush! Starters were also pretty poor. We were dreading breakfast but were pleasantly surprised after the poor quality of the evening meal. We used the pool after breakfast which was nice. Overall nice staff but poor quality hotel and food. Needless to say, we won’t be staying again.

4

Andy

Sep 10, 2025

·

Stayed 1 night

room was terrible, old, dated tv, remote didnt work properly, walls thin could here both rooms next to me. cold, bed stiff, pillows dirty and not been refreshed. overall the hotel is in poor condition, horrible smell throughout. staff were not bothered and expressed how un happy they are, cleaners left all the cleaning equipment in the hall; way so had to maneuver around them to check out,

10

Melody

Oct 5, 2025

·

Stayed 1 night

Overnight stay in Room 117, a bit of a maze to find and a lot of stairs, so if you have any disability, don’t pick that one. Room was clean, comfortable bed, good bathroom facility and quiet. The staff were very friendly and attentive. Breakfast and Evening meal had a good selection and was nicely cooked. Made use of the Indoor Pool, which was very clean and attractive, they use a booking system so it doesn’t get overcrowded.

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Rooms

Rooms vary widely in size and style; many are dated or small with thin walls and limited soundproofing, and some beds are uncomfortable, while others are spacious with good views. Noise from weddings or corridors occurs, and in room Wi Fi can be patchy.

Related guest reviews

6

j

Nov 21, 2025

·

Stayed 1 night

Very friendly and price ok. Room a bit dated but clean and comfortable. Not very well sound proofed but all in all an ok stay.

6

Claire

Sep 24, 2025

·

Stayed 2 nights

Very dated rooms with an uncomfortable bed. Reception staff were lovely, bar staff quite brisk and not very welcoming. There was a wedding being held there on the second day which meant that the restaurant was unavailable and the bar area was full of wedding guests which made us feel like interlopers. Breakfast was nice though!

6

Harmen

May 30, 2023

·

Stayed 4 nights

Went by the pictures on the website and it seemed breathtaking. Set in a wooded area with an attractive terrace (bombarded with the low flying jet engine like hum of the M5 at the bottom of the garden), pleasant lounge and a restaurant serving great food. My room was of a size I had forgotten existed and to use the desk one had to ride side-saddle. It was impossible to sit normally and work on the laptop. The runner across the bed had split at a seam. Other rooms seemed to have easier access desks and appeared somehow more spacious. Sound proofing is dire with phone calls and arguments clearly audible. The bar had a great selection of gin. Gordon's only, although some seemed to have pretty flavours. OK. During the day someone had to be telephoned and summoned to provide a drink or a sandwich. On my first day the sandwich was forgotten about and the drink was poured away before I could enjoy even the smallest of whiffs. I was disappointed in what I found but realize that occasionally these things happen. The restaurant though served really great food although the presentation seemed to vary on a daily basis. Still, the wine was chilled and plentiful so not all was lost.

6

Neil

Jun 23, 2023

·

Stayed 1 night

Webbington is nice hotel in a great location. Good food and service. My only issue is there was no wifi in the room I stayed in making work difficult.

6

Adrian

Sep 14, 2025

·

Stayed 2 nights

Staff helpful and helped to improve stay. Bed uncomfortable but mattress topper supplied and sleep much improved. I would not recommend room 110. Constant noise of people in hallway and adjoining rooms. Disturbed both nights of stay by people returning to their rooms. Lovely old building but floors creak and walls thin.I cannot comment on other rooms, could possibly of been a more pleasant stay.

10

Pete

Jun 7, 2025

·

Stayed 1 night

Beautiful building and we had superior room it was very spacious and exceptionally clean, food was good and reasonably priced, and the views from the dining room and bedroom was fantastic

6

Clive

May 30, 2024

·

Stayed 1 night

Single Rooms exceptionally small

2

David

Jul 22, 2025

·

Stayed 1 night

There was an Indian wedding being held when I stayed. It was horrendously noisy with the sound travelling right up to Rm3. The guests were very noisy in the corridors and rooms above too. I'd advise you find out if similar functions are being held before you confirm your stay. The hotel is quite tired and very old fashioned now.

6

Mark

Mar 28, 2025

·

Stayed 3 nights

Pleasant hotel in scenic area. Staff friendly and helpful. The 'superior' room was nice but bed was very uncomfortable and shower didn't drain properly. Wifi also poor, dropping out constantly - these are basics that are far better in a Premier Inn costing half the price. Was keen on using the leisure facilities but the set-up (you have to walk through the busy gym to reach the sauna from the pool) meant we only used once then gave up as not enjoyable. Quite restricted opening times of sauna/steam room and the need to book pool also felt restrictive. Would be unlikely to stay again.

10

Donna

Jul 1, 2025

·

Stayed 1 night

Nice hotel, little dated but adds to the character. My room was very hot and no mirror to do my hair as no plugs next to a mirror. The gym was good.

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Service

Service is regularly described as friendly, welcoming and helpful across reception, restaurant and leisure teams. A few guests experienced brusque bar service, missed housekeeping or confusion during busy events.

Related guest reviews

10

Matt

Nov 23, 2025

·

Stayed 2 nights

Staff were friendly and helpful, room was clean and tidy

4

Anita

Jul 28, 2023

·

Stayed 1 night

Didn't receive room service following my second night Requested it when I returned at 6pm Bin wasn't emptied as requested, only basic tea and coffee brought, not hot chocolate or decaff coffee Ironing board left outside my door the whole 3 night stay Bar staff very clueless (didn't understand sparkling water and used bad language when he made a mistake with my order (Irish man) Food was good

10

Julie

Dec 16, 2024

·

Stayed 1 night

Stayed here for one night and wish it was more. From the moment we arrived the receptionist was so lovely and welcoming it was great. Didn't eat in the restaurant as we were going out but breakfast buffet was lovely and plentiful. Booked a massage in the Spa and Eloise the beautician was amazing, she was so kind and friendly, the massage was wonderful, highly recommend. Over all good stay

10

Robert

Mar 5, 2025

·

Stayed 1 night

The food in the restaurant is superb, the service prompt, friendly and efficient and the rooms comfortable. The hotel is well maintained given the footfall (number of people they can accommodate and the years they have been in business..... Other hotels have something to learn from the Webbington!). Of particular note is the massage I got from Eloise in the Wellbeing Spa. This was the best I have had for years and I have had a lot of massages so recognise an exceptionally skilled masseuse. Thanks Eloise.

10

Andrew

Apr 19, 2025

·

Stayed 2 nights

A beautiful hotel. Friendly, professional and guest-focused staff, great food and well-appointed rooms.

10

Christine

Jul 3, 2023

·

Stayed 2 nights

Staff very friendly and accommodating

10

Aistis

Apr 27, 2025

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Stayed 2 nights

Staff was amazing friendly, room really nice . Food was really good.

10

Kay

Aug 7, 2023

·

Stayed 1 night

We loved our stay at this hotel. It had great facilities and beautiful views but above all, its staff were outstanding. It is rare to find a hotel where there are sufficient staff to provide a consistent service but here, you weren't kept waiting anywhere and every staff member was warm, welcoming, professional and actually cared about your experience. Only negatives was the room décor- dark wood and navy carpet gave a slight dated impression but it was clean and comfortable so really only a very minor thing.

10

Julia

Jun 12, 2024

·

Stayed 2 nights

An extensive property with charm. Staff all helpful & attentive. We were offered help with our cases, which we gratefully accepted as our room was at a distance from the entrance & up a few flights of stairs - no lift! Food was tasty with a good range of choices.

4

Sam

Feb 6, 2025

·

Stayed 4 nights

Note - if staying for business a lot of the rooms have no mobile signal. Free WiFi is available and is on the whole quick enough. The hotel is dated, I’m sure in its hay day it was a lovely place. On arrival my room smelt of smoke, I mentioned this to reception and was advised to “open the window for a bit”. This didn’t help for the 4 days I was there. One day my room wasn’t cleaned, called reception - were sorry but housekeepers had gone home. Room itself had stains on the carpet, curtains that were hanging off letting in daylight, and pillows that I am convinced were made of card board. I was on my own and used all 4 pillows to get any sort of support. Pool has to be booked so if hoping to jump in after work you need to plan ahead. Breakfast was an odd experience too, quite expensive when compared to similar hotels, buffet style but fried eggs were an “extra” you could order these but they took 10mins to come out meaning all your other food was cold. I shan’t be returning.

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Location

Scenic hilltop location with wide views over the Somerset Levels; handy for Cheddar Gorge, Weston super Mare, the M5 and Bristol Airport. Access involves narrow country lanes and can be hard to navigate, and some outdoor areas pick up motorway noise.

Related guest reviews

8

Kathryn

Feb 21, 2025

·

Stayed 1 night

Small but comfortable room. Fantastic access to Bristol Airport where I had a relatively early flight the following day. Great value for money for a hotel within a comfortable distance of the airport.

8

Karen

Jun 5, 2024

·

Stayed 3 nights

Nice countryside around but close to the motorway. room was quiet and breakfast substantial

8

Graham

Dec 19, 2024

·

Stayed 1 night

We had a late check-in and they were very accommodating, very polite and helpful, this was our second visit, would definitely recommend for a stop over for Bristol airport

8

Stephen

Feb 14, 2025

·

Stayed 1 night

An interesting hotel that had plenty of character. Staff were very good and attentive. The restaurant was spacious, the food was very good and well served. A convenient distance from the motorway with great views over the levels.

8

Anton

Dec 16, 2023

·

Stayed 1 night

Cut short a long drive home and stayed here last minute. Although not the easiest to get to from the M5 the faff was worth it. Very efficient check-in, great amenities and a really comfortable bed. No complaints whatsoever.

8

Richard

Nov 14, 2024

·

Stayed 1 night

Not far from Bristol airport and good value for the price point

8

Mike

Jun 9, 2025

·

Stayed 2 nights

The hotel is grand old building, set in established gardens with pleasant views across the Somerset levels. The staff are very pleasant, accomodating and friendly. The bedrooms are clean and comfortable. Thrre is pleanty of free car parking. The hotel is a large historic building and has a rambling assortment of extentions . There are no lifts meaning you have to carry your cases up and fown numerous stairs in and out of buildings and through numerous doors. Our stay coincided with a wedding with noise which disturbed our sleep time.. The shower in our bathroom barely had any water and for an older person, was dangerous for difficult to access. There was very limited choices in breakfast for vegetarian or gluten-free preferences. The hotel is quite isolated and down a series of very narrow Somerset lanes which might delight some but concern others. Overall we enjoyed our stay and the positives outweighed the negatives.

10

Rob

Dec 28, 2023

·

Stayed 2 nights

This hotel location is amazing. Located on a hilltop with an amazing view. The staff were very caring and helpful and even walked me to my room after I couldn’t find it. Yeah it’s a little difficult but once found…… The breakfast is worth every penny. Thoroughly enjoyed the breakfast and the hotel is clean (even smells clean!) FREE parking. Not greedy enough to charge like other hotels. Just a very nice place and location.

8

daryl

Jul 10, 2025

·

Stayed 3 nights

Nice position and views especially from outside seating area ,used hotel as a base to visit local beaches around weston supermare ,pool booking times easy to sort nice size pool ,gym was nice size and layout staff friendly old style building ,road system easy from Northamptonshire approx 3 hours hotel ,short 10 minute drive from motorway

8

Lawrence

Aug 21, 2025

·

Stayed 2 nights

A comfortable place to stay, close to both Weston-super-Mare and Cheddar Gorge Staff were very friendly and responsive I will stay there again!

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Dining

Breakfast is widely praised for quality and choice. Evening meals and bar food are mixed—some tasty, but others find the menu limited, quality average or overpriced, and availability affected by weddings or busy periods.

Related guest reviews

6

Claire

Sep 24, 2025

·

Stayed 2 nights

Very dated rooms with an uncomfortable bed. Reception staff were lovely, bar staff quite brisk and not very welcoming. There was a wedding being held there on the second day which meant that the restaurant was unavailable and the bar area was full of wedding guests which made us feel like interlopers. Breakfast was nice though!

10

Robert

Nov 11, 2025

·

Stayed 1 night

Clean room, good value for money, lovely breakfast. Nice break away, this time on business. Thankyou.

6

Garry

Oct 23, 2025

·

Stayed 1 night

The room was right next to a smoking area so the constant smell of smoke was terrible, the Pool was nice the food from the bar was below average and expensive,

6

Stephen

Jun 21, 2025

·

Stayed 1 night

Dont let the tired look of this hotel put you off, the staff more than make up for it. From the young lady on the front desk who was really cheerful, happy and very helpful, she immediately made us feel valued and welcome. We were in Room 111, I wouldn't call it a Superior room, but it was adequate for our needs. The menu was limited and the on duty manager explained this was due to only 1 chef, but the food was very, very good. The views from the veranda are amazing, spoilt only slightly by the traffic on the M5. Loads of parking but the Hotel could really do with a bit of TLC.

6

Andrew

Feb 5, 2024

·

Stayed 1 night

The building is worn out in a lot of areas. The breakfast was cold and uninviting. The beds hard and uncomfortable. Fortunately we only stayed one night. The view from the building was good. There is a lot of history in the building. On the whole it could do with a really good clean and a revamp.

8

Craig

Jul 15, 2025

·

Stayed 2 nights

Second time staying for a quick 2 night break away. Breakfast is excellent. The last room in main house was better than the latest one in the annexe. The bed wasn't particularly comfy and we both had backache but what I find too soft someone else will find ok. We love cycling the Strawberry line nearby and the local Thai restaurant in Cheddar is a must! Pool water is clean and clear... would we stay again...Yes.

8

Brian

Oct 31, 2025

·

Stayed 1 night

Very good overall. A bit dated now. Good breakfast and polite and helpful staff.

8

D

Jul 19, 2025

·

Stayed 1 night

The hotel is in a lovely location but it is a bit dated. We used the pool and the steam room. The pool isn't big so you do have to book a slot. There was only 4 beds by the pool and no chairs which meant people were limited if they wanted to relax by the pool. We ate at the hotel and opted for a meal on the bar rather than the restaurant. The menu was better in the bar and it was served very quickly. I had the homemade chicken and leek pie and my husband had the chicken curry. Both were piping hot and delicious. The staff were all very professional and efficient. We were upgraded and had a lovely room. The hotel does need updating but it didn't spoil our stay

6

Johan

Jun 11, 2024

·

Stayed 3 nights

The food was disappointing. Breakfast buns were stale and chicken burger and chips cooked in old oil.

10

Melody

Oct 5, 2025

·

Stayed 1 night

Overnight stay in Room 117, a bit of a maze to find and a lot of stairs, so if you have any disability, don’t pick that one. Room was clean, comfortable bed, good bathroom facility and quiet. The staff were very friendly and attentive. Breakfast and Evening meal had a good selection and was nicely cooked. Made use of the Indoor Pool, which was very clean and attractive, they use a booking system so it doesn’t get overcrowded.

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Month	Average price
January	$61
February	$66
March	$78
April	$91
May	$94
June	$95
July	$102
September	$108
October	$97
November	$77
December	$77

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6 $80	7	8 $123	9 $118	10 $98	11 $111	12 $167
13 $76	14 $98	15 $108	16 $108	17 $98	18 $115	19 $127
20 $76	21 $108	22 $119	23 $108	24 $98	25 $108	26 $118
27 $69	28 $98	29 $117	30 $108

Su	Mo	Tu	We	Th	Fr	Sa
				1 $78	2 $97	3 $107
4 $58	5 $78	6 $87	7 $87	8 $78	9 $98	10 $116
11 $58	12 $78	13 $88	14 $88	15 $78	16 $98	17 $118
18 $59	19 $78	20 $88	21 $82	22 $78	23 $108	24 $118
25 $59	26 $88	27 $98	28 $98	29 $88	30 $108	31 $127

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About this property

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What guests think

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