Old Swan & Minster Mill
$194
/ night
Avg. for October
Prices for Old Swan & Minster Mill
Select dates to see prices and availability
$194
/ night
Avg. for October
Monthly average prices
Nightly prices at Old Swan & Minster Mill average $151 in January, the cheapest month, and $234 in August, the most expensive, based on the last 12 months.
| Month | Average price |
|---|---|
| January | $151 |
| February | $160 |
| March | $164 |
| April | $160 |
| May | $213 |
| June | $209 |
| July | $223 |
| August | $234 |
| September | $208 |
| October | $194 |
| November | $164 |
| December | $181 |
J
F
M
A
M
J
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Oct · $194
O
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Most expensive: August (~$234)
Cheapest: January (~$151)
About this property
Relax at the full-service spa, where you can enjoy massages. You're sure to appreciate the recreational amenities, including a sauna and bicycles to rent. This hotel also features complimentary wireless internet access, a picnic area, and a...
Amenities
Relax at the full-service spa, where you can enjoy massages. You're sure to appreciate the recreational amenities, including a sauna and bicycles to rent. This hotel also features complimentary wireless internet access, a picnic area, and a banquet hall.
Business amenities
Featured amenities include a 24-hour front desk and luggage storage. Free self parking is available onsite.
Dining
Enjoy British cuisine at Wildings, one of the hotel's 2 restaurants, or stay in and take advantage of the room service. Wrap up your day with a drink at the bar/lounge. Continental breakfasts are served on weekdays from 7:00 AM to 10:00 AM and on weekends from 8:00 AM to 10:30 AM for a fee.
Rooms
Stay in one of 38 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms feature bathtubs or showers, designer toiletries, and hair dryers. Conveniences include desks and complimentary bottled water, and housekeeping is provided daily.
Location
Located in Witney, Old Swan & Minster Mill Hotel is a 3-minute drive from River Windrush and 6 minutes from Witney Lakes Golf Course. This spa hotel is 15.6 mi (25 km) from Blenheim Palace and 12.7 mi (20.4 km) from River Thames.
What's nearby
River Windrush(0.3 miles)
Witney Lakes Golf Course(2.1 miles)
Cineworld Witney(2.6 miles)
Witney Blanket Hall(2.8 miles)
Witney and District Museum(2.8 miles)
The Leys Recreation Ground(3 miles)
North Leigh Roman Villa(3.5 miles)
SOTA Gallery(3.5 miles)
Bishop's Palace(3.7 miles)
Windrush Leisure Centre(3.7 miles)
Crocodiles of the World(3.7 miles)
Cogges Manor Farm(4.1 miles)
Carterton Leisure Centre(4.3 miles)
Ducklington Lake(4.8 miles)
The Burford Garden Company(5.2 miles)
The nearest major airport is Oxford (OXF)(15.7 miles)
Parking
Restaurant
Non-Smoking Rooms
Room Service
Tennis Courts
Housekeeping
Location
Old Minster, Minster Lovell, England, United Kingdom
River Windrush (0.3 miles)
Witney Lakes Golf Course (2.1 miles)
Cineworld Witney (2.6 miles)
Witney Blanket Hall (2.8 miles)
Witney and District Museum (2.8 miles)
The Leys Recreation Ground (3 miles)
Room options
4
Deluxe Room, Old Swan
1 King Bed
1 Twin Bed
Sleeps 2
Wi-Fi (Free)Private BathroomCrib(s) (Free)
4
Feature Room
1 King Bed
Sleeps 2
Balcony or TerraceHeated FloorWi-Fi (Free)Private Bathroom
5
Junior Suite
1 King Bed
Sleeps 2
Heated FloorWi-Fi (Free)Private Bathroom
3
Garden Room
1 Full Bed
Sleeps 2
Balcony or TerraceWi-Fi (Free)Private BathroomCrib(s) (Free)
3
Garden Suite, Old Swan
1 Full Bed
and 1 Sofa Bed
Sleeps 2
Wi-Fi (Free)Private BathroomCrib(s) (Free)
4
Swan Cottage
1 King Bed
, 1 Full Bed
, and 2 Twin Beds
Sleeps 6
506 ft²
Wi-Fi (Free)Separate Living RoomPrivate Bathroom
4
Superior Room
1 King Bed
Sleeps 2
Heated FloorWi-Fi (Free)Private Bathroom
4
Superior Room, Old Swan
1 King Bed
and 1 Twin Bed
Sleeps 2
Wi-Fi (Free)Private BathroomCrib(s) (Free)
3
Classic Room
1 Full Bed
Sleeps 2
Heated FloorWi-Fi (Free)Private Bathroom
3
Hilltop Classic Room
1 Full Bed
Sleeps 2
Wi-Fi (Free)Private BathroomMini Bar
2
Classic Room, Old Swan
1 Full Bed
Sleeps 2
Wi-Fi (Free)Private BathroomTV
Guest reviews of Old Swan & Minster Mill
8.1
Very good
Based on 329 verified reviews
Who stays here?
Business
5%
Couple
69%
Family
14%
Group
9%
Solo
1%
What guests think
AI-generated summary based on recent guest reviews
Across recent reviews, Old Swan & Minster Mill impresses with its scenic Cotswolds grounds and historic charm, yet guests report mixed experiences with rooms and service, and recurring problems with Wi‑Fi and mobile connectivity that affect convenience and work trips.
Facilities
Cleanliness
Rooms
Service
Location
Dining
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What guests think
Across recent reviews, Old Swan & Minster Mill impresses with its scenic Cotswolds grounds and historic charm, yet guests report mixed experiences with rooms and service, and recurring problems with Wi‑Fi and mobile connectivity that affect convenience and work trips.
Several reviewers appreciated the dog‑friendly approach and family‑friendly outdoor space. Facilities like the spa receive compliments, but access to the pool and spa is sometimes limited to treatment bookings and bars can struggle when busy. Dining opinions vary: dinners often impress, while breakfast is frequently slow or underwhelming. Expect a picturesque stay best suited to relaxation rather than seamless connectivity.
Facilities
Cleanliness
Rooms
Service
Location
Dining
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AI-generated summary based on recent guest reviews
Facilities
Guests note a well‑regarded spa, but access to the pool and spa is often limited to those with treatments. Bars can be understaffed during busy events, and some mention a cold pool and limited loungers.
Related guest reviews
6
Dan
May 5, 2025
·
Stayed 2 nights
Lovely setting, room relatively clean, carpets had a lot of dirty stains, cobwebs in the roof, bad drain smell in the bathroom, walls very thin , could hear morning alarms from the room next door, also not aware of the hidden cost for using the small swimming pool ,
Lovely setting, room relatively clean, carpets had a lot of dirty stains, cobwebs in the roof, bad drain smell in the bathroom, walls very thin , could hear morning alarms from the room next door, also not aware of the hidden cost for using the small swimming pool ,
10
Alison
Dec 11, 2024
·
Stayed 2 nights
It was an amazing find . With a 1st class spa with staff who were so professional !
It was an amazing find . With a 1st class spa with staff who were so professional !
8
Aman
Mar 17, 2025
·
Stayed 3 nights
Property is located in lovely scenic surroundings, on site food and drink options and good spa. However property is now dated in areas and needs some updating and additional staff numbers are needed
Property is located in lovely scenic surroundings, on site food and drink options and good spa. However property is now dated in areas and needs some updating and additional staff numbers are needed
8
Brad
Nov 11, 2024
·
Stayed 1 night
Nice setting and convenient location, with decent parking. Staff in the spa were great and treatments excellent although the spa itself a bit underwhelming; pool a bit cold, steam room quite small, limited loungers and special effects showers hard to use. Standard room decent with a comfortable large bed, small but nice bathroom and the usual amenities. Proximity of the windows on the ground floor to the path outside a bit disconcerting but ok. We thought the main accommodation hall looked like a prison and a few plants and better lighting could have made it really inviting and modern. Wildings restaurant delivered an excellent dinner but while the staff were pleasant enough they came across as completely out of their depth compared to the fine dining offered. At least one experienced head wait person should have been around. The dining room itself is very nice. Breakfast was very average and took ages to arrive. Overall staff were friendly. Went to the Old Swan for a pre dinner drink hoping for a warm cosy ye old pub but the inside didn’t match the inside which was cold (why wasn’t the fire on?) and lifeless even though there were a few people in there. The staff also struggled to deal with 3 people at the small bar. Would strongly suggest a refit and pepping up the staff but until then don’t bother as there’s much better pubs a stone’s throw away. All in all had a good time and would go back if only for the excellent spa staff and treatments and a meal in Wildings.
Nice setting and convenient location, with decent parking. Staff in the spa were great and treatments excellent although the spa itself a bit underwhelming; pool a bit cold, steam room quite small, limited loungers and special effects showers hard to use. Standard room decent with a comfortable large bed, small but nice bathroom and the usual amenities. Proximity of the windows on the ground floor to the path outside a bit disconcerting but ok. We thought the main accommodation hall looked like a prison and a few plants and better lighting could have made it really inviting and modern. Wildings restaurant delivered an excellent dinner but while the staff were pleasant enough they came across as completely out of their depth compared to the fine dining offered. At least one experienced head wait person should have been around. The dining room itself is very nice. Breakfast was very average and took ages to arrive. Overall staff were friendly. Went to the Old Swan for a pre dinner drink hoping for a warm cosy ye old pub but the inside didn’t match the inside which was cold (why wasn’t the fire on?) and lifeless even though there were a few people in there. The staff also struggled to deal with 3 people at the small bar. Would strongly suggest a refit and pepping up the staff but until then don’t bother as there’s much better pubs a stone’s throw away. All in all had a good time and would go back if only for the excellent spa staff and treatments and a meal in Wildings.
6
Katie
May 26, 2025
·
Stayed 1 night
We were celebrating our 20th Wedding anniversary so wanted a spa hotel and something a bit special. First impressions were very good and we started our afternoon in the spa of which I couldn't fault. The 2 staff were really welcoming and the treatments were fantastic. The spa facilities were really lovely. Our room wax really nice and spacious...we had booked a suite so that we could have more space and a bath. However, when I went to use the bath, the plug wouldn't fit properly. It didn't even have a seel, so unfortunately I couldn't use the bath! We paid £315 for this room specifically to have a bath tub, it was such a shame.
We were celebrating our 20th Wedding anniversary so wanted a spa hotel and something a bit special. First impressions were very good and we started our afternoon in the spa of which I couldn't fault. The 2 staff were really welcoming and the treatments were fantastic. The spa facilities were really lovely. Our room wax really nice and spacious...we had booked a suite so that we could have more space and a bath. However, when I went to use the bath, the plug wouldn't fit properly. It didn't even have a seel, so unfortunately I couldn't use the bath! We paid £315 for this room specifically to have a bath tub, it was such a shame.
4
Christian
Sep 8, 2024
·
Stayed 1 night
Not as advertised, bad location, no gym as advertised, extremely uncomfortable bed, unhelpful staff, couldn’t use spa even when nobody was using it, slow restaurant, the list goes on. Don’t waste your time or money.
Not as advertised, bad location, no gym as advertised, extremely uncomfortable bed, unhelpful staff, couldn’t use spa even when nobody was using it, slow restaurant, the list goes on. Don’t waste your time or money.
4
Alex
Dec 3, 2025
·
Stayed 1 night
On the positive side, the hotel is a pleasant setting. However, the check-in process was slow and not very informative. The internet wasn’t working anywhere in the hotel, and with no mobile signal available, we were unable to communicate with our family. The room also had several cobwebs, many within easy reach, which made us question how thoroughly it had been cleaned. Just after midnight, we were woken by drunk guests returning to the room next door, and the noise continued for some time. We visited the bar and restaurant, but they also fell short of expectations. The staff were friendly and hardworking, but service was quite slow, particularly for drinks; on one occasion, it took 30 minutes to receive a drink. There appeared to be a lack of organisation, with staff needing to go across the road to the pub to collect condiments and drinks. Of the two meals we ordered, the steak was fine, but the cod was unfortunately quite poor, it certainly wasn't fresh. Additionally, several drinks listed on the menu were unavailable. Upon checking out we were not asked how our stay was and if everything had been okay.
On the positive side, the hotel is a pleasant setting. However, the check-in process was slow and not very informative. The internet wasn’t working anywhere in the hotel, and with no mobile signal available, we were unable to communicate with our family. The room also had several cobwebs, many within easy reach, which made us question how thoroughly it had been cleaned. Just after midnight, we were woken by drunk guests returning to the room next door, and the noise continued for some time. We visited the bar and restaurant, but they also fell short of expectations. The staff were friendly and hardworking, but service was quite slow, particularly for drinks; on one occasion, it took 30 minutes to receive a drink. There appeared to be a lack of organisation, with staff needing to go across the road to the pub to collect condiments and drinks. Of the two meals we ordered, the steak was fine, but the cod was unfortunately quite poor, it certainly wasn't fresh. Additionally, several drinks listed on the menu were unavailable. Upon checking out we were not asked how our stay was and if everything had been okay.
6
Christopher
Oct 2, 2024
·
Stayed 1 night
We thoroughly enjoyed our stay with friends in an adjacent chalet. Unfortunately we were denied use of the swimming pool because we had not booked spa treatments and the dinner while very nice was vastly overpriced for the fare received
We thoroughly enjoyed our stay with friends in an adjacent chalet. Unfortunately we were denied use of the swimming pool because we had not booked spa treatments and the dinner while very nice was vastly overpriced for the fare received
6
James
Jun 6, 2025
·
Stayed 1 night
The Hotel was lovely . But there was a wedding on the night of our stay and there was not enough staff . The bar was understaffed and waited for ages for drinks . The bar staff kept disappearing to the wedding . The bar kept running out of drinks and cocktail mixers .
The Hotel was lovely . But there was a wedding on the night of our stay and there was not enough staff . The bar was understaffed and waited for ages for drinks . The bar staff kept disappearing to the wedding . The bar kept running out of drinks and cocktail mixers .
8
Daniel
May 6, 2024
·
Stayed 1 night
The hotel is in an idyllic setting and well presented. Sadly, the spa facilities are only available to guests who purchase a treatment. There was some confusion with communication: I received an email telling me the hotel was closed after I had booked and indeed there was a sign at the entrance of the hotel indicating it was closed, when it was not. The dinner menu was not the most appealing, although the food served was good. Breakfast did not quite meet expectations. Overall, good and I had a pleasant stay.
The hotel is in an idyllic setting and well presented. Sadly, the spa facilities are only available to guests who purchase a treatment. There was some confusion with communication: I received an email telling me the hotel was closed after I had booked and indeed there was a sign at the entrance of the hotel indicating it was closed, when it was not. The dinner menu was not the most appealing, although the food served was good. Breakfast did not quite meet expectations. Overall, good and I had a pleasant stay.
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AI-generated summary based on recent guest reviews
Cleanliness
Cleanliness is inconsistent, with repeated mentions of cobwebs, dust, moldy bathrooms, and incomplete cleaning alongside minor maintenance issues.
Related guest reviews
2
Jack
Aug 5, 2024
·
Stayed 1 night
Someone had already been and enjoyed my room I was moved but to another room with dirty mugs and half used milk in the fridge I guess they’d been to busy to overlook these issues so will never choose to return on this basis very beautiful area though
Someone had already been and enjoyed my room I was moved but to another room with dirty mugs and half used milk in the fridge I guess they’d been to busy to overlook these issues so will never choose to return on this basis very beautiful area though
4
Andrew
Sep 21, 2024
·
Stayed 1 night
Bath plug blocked by hair and toilet struggled to flush
Bath plug blocked by hair and toilet struggled to flush
6
Dan
May 5, 2025
·
Stayed 2 nights
Lovely setting, room relatively clean, carpets had a lot of dirty stains, cobwebs in the roof, bad drain smell in the bathroom, walls very thin , could hear morning alarms from the room next door, also not aware of the hidden cost for using the small swimming pool ,
Lovely setting, room relatively clean, carpets had a lot of dirty stains, cobwebs in the roof, bad drain smell in the bathroom, walls very thin , could hear morning alarms from the room next door, also not aware of the hidden cost for using the small swimming pool ,
4
GAIL
Nov 11, 2025
·
Stayed 1 night
This is far from a 5 star hotel! Not sure who or how they got that rating. The rooms and corridors were not clean. Heavy dirt and cobwebs all over fans and room corners. We realize this is a 600+ year old hotel but the linens, drapes and fabric decor are in dire need of updating. The staff was not warm and friendly here either relative to all of the other hotels we stayed at during our 2 week UK visit. Very disappointed since this was our last night in England.
This is far from a 5 star hotel! Not sure who or how they got that rating. The rooms and corridors were not clean. Heavy dirt and cobwebs all over fans and room corners. We realize this is a 600+ year old hotel but the linens, drapes and fabric decor are in dire need of updating. The staff was not warm and friendly here either relative to all of the other hotels we stayed at during our 2 week UK visit. Very disappointed since this was our last night in England.
4
Kayla
Nov 30, 2025
·
Stayed 1 night
Non existent customer service. No wifi at all during the stay, room lacked basic amenities, only toiletries provided in the room were shower gel and shampoo, 1 roll of toilet paper. Room needed some basic maintenance as wallpaper was cracking as well as the ceiling paint. we had a broken light switch, reported to front desk and no one was sent to fix it. My partner called ahead of time as we got engaged the day we checked in and was assured they would set special something up in our room. They did not accommodate this request, he spoke to concierge about this and the lady could not have cared less. A real shame as the grounds are absolutely beautiful and the bar staff were lovely, however the maintained rooms and poor customer service/ lack of care was a real turn off and a disappointing stay as a result.
Non existent customer service. No wifi at all during the stay, room lacked basic amenities, only toiletries provided in the room were shower gel and shampoo, 1 roll of toilet paper. Room needed some basic maintenance as wallpaper was cracking as well as the ceiling paint. we had a broken light switch, reported to front desk and no one was sent to fix it. My partner called ahead of time as we got engaged the day we checked in and was assured they would set special something up in our room. They did not accommodate this request, he spoke to concierge about this and the lady could not have cared less. A real shame as the grounds are absolutely beautiful and the bar staff were lovely, however the maintained rooms and poor customer service/ lack of care was a real turn off and a disappointing stay as a result.
4
Peter
Jul 16, 2025
·
Stayed 1 night
Business stop over. Arrived before check-in time but no effort to see when room would be ready. Was staying in pub part of hotel but they didn't have my booking, not a good start. Very poor phone signal at hotel, often no coverage at all, and internet wasn't connecting so was left unable to operate for work as I would normally do on a trip like this. Room as tired, especially bathroom. Expected better for £170/night. Good things: comfy bed, quiet, excellent food. Unfortunately outweighed by poor things, won't stay again for business, doesn't suit it.
Business stop over. Arrived before check-in time but no effort to see when room would be ready. Was staying in pub part of hotel but they didn't have my booking, not a good start. Very poor phone signal at hotel, often no coverage at all, and internet wasn't connecting so was left unable to operate for work as I would normally do on a trip like this. Room as tired, especially bathroom. Expected better for £170/night. Good things: comfy bed, quiet, excellent food. Unfortunately outweighed by poor things, won't stay again for business, doesn't suit it.
4
Alex
Dec 3, 2025
·
Stayed 1 night
On the positive side, the hotel is a pleasant setting. However, the check-in process was slow and not very informative. The internet wasn’t working anywhere in the hotel, and with no mobile signal available, we were unable to communicate with our family. The room also had several cobwebs, many within easy reach, which made us question how thoroughly it had been cleaned. Just after midnight, we were woken by drunk guests returning to the room next door, and the noise continued for some time. We visited the bar and restaurant, but they also fell short of expectations. The staff were friendly and hardworking, but service was quite slow, particularly for drinks; on one occasion, it took 30 minutes to receive a drink. There appeared to be a lack of organisation, with staff needing to go across the road to the pub to collect condiments and drinks. Of the two meals we ordered, the steak was fine, but the cod was unfortunately quite poor, it certainly wasn't fresh. Additionally, several drinks listed on the menu were unavailable. Upon checking out we were not asked how our stay was and if everything had been okay.
On the positive side, the hotel is a pleasant setting. However, the check-in process was slow and not very informative. The internet wasn’t working anywhere in the hotel, and with no mobile signal available, we were unable to communicate with our family. The room also had several cobwebs, many within easy reach, which made us question how thoroughly it had been cleaned. Just after midnight, we were woken by drunk guests returning to the room next door, and the noise continued for some time. We visited the bar and restaurant, but they also fell short of expectations. The staff were friendly and hardworking, but service was quite slow, particularly for drinks; on one occasion, it took 30 minutes to receive a drink. There appeared to be a lack of organisation, with staff needing to go across the road to the pub to collect condiments and drinks. Of the two meals we ordered, the steak was fine, but the cod was unfortunately quite poor, it certainly wasn't fresh. Additionally, several drinks listed on the menu were unavailable. Upon checking out we were not asked how our stay was and if everything had been okay.
6
SEAN
Feb 16, 2025
·
Stayed 1 night
Although understanding it’s an old place, the bathrooms needed desperately updating and a deep clean. This was due to mold and heavy dust. WiFi didn’t work day 1 but did day 2.
Although understanding it’s an old place, the bathrooms needed desperately updating and a deep clean. This was due to mold and heavy dust. WiFi didn’t work day 1 but did day 2.
4
John
Aug 23, 2024
·
Stayed 1 night
The hotel was tired and a bit shabby. Bottles and glasses not cleared away for over 24hours and bird poo all over the exterior staircase outside the room. For £350.00 a night I would expect a little more. I’d also expect to be able to use the hotel pool. I couldn’t.
The hotel was tired and a bit shabby. Bottles and glasses not cleared away for over 24hours and bird poo all over the exterior staircase outside the room. For £350.00 a night I would expect a little more. I’d also expect to be able to use the hotel pool. I couldn’t.
6
James
Sep 22, 2024
·
Stayed 1 night
Feature Room was not great, shower pressure poor and shower head didn't stay put, water temperature intermittent and barely warm enough. No marshmallows for the outdoor fire, opened bottle of milk in the fridge, two single beds pushed together and not bolted but even when I managed to bolt them it was so uncomfortable trying to sleep we might as well have had 2 single beds separately. When moving beds which was easy to do as they were on wheels and hard floor it became obvious only partial cleans of the room were being done as behind the bed was filthy dust, dirt and hair everywhere. The bathroom skirting and all skirting was dusty. Grout on floor tiles coming out and generally tired everywhere. All in all not worth £300+ per night, if you charge this amount you have to at least have a clean room to start with!
Feature Room was not great, shower pressure poor and shower head didn't stay put, water temperature intermittent and barely warm enough. No marshmallows for the outdoor fire, opened bottle of milk in the fridge, two single beds pushed together and not bolted but even when I managed to bolt them it was so uncomfortable trying to sleep we might as well have had 2 single beds separately. When moving beds which was easy to do as they were on wheels and hard floor it became obvious only partial cleans of the room were being done as behind the bed was filthy dust, dirt and hair everywhere. The bathroom skirting and all skirting was dusty. Grout on floor tiles coming out and generally tired everywhere. All in all not worth £300+ per night, if you charge this amount you have to at least have a clean room to start with!
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AI-generated summary based on recent guest reviews
Rooms
Room quality varies: some suites are spacious and peaceful, while others feel small or dated, with thin walls and heat issues due to no air‑conditioning. Wi‑Fi and mobile signal are frequently unreliable in rooms.
Related guest reviews
4
David
Jun 26, 2025
·
Stayed 4 nights
Let’s start with the positive, beautiful location and convenience for exploring and love the history of the buildings. That history comes with downsides, rooms are very small, drains always blocked and the towel rail was burning hot the whole time. Our room was next to the kitchen so always noisy. The service was inconsistent (mostly bad) and the food was average to poor (called it a risotto but came out looking like week old sushi rice). Much potential but needs some TLC, staff training and leadership.
Let’s start with the positive, beautiful location and convenience for exploring and love the history of the buildings. That history comes with downsides, rooms are very small, drains always blocked and the towel rail was burning hot the whole time. Our room was next to the kitchen so always noisy. The service was inconsistent (mostly bad) and the food was average to poor (called it a risotto but came out looking like week old sushi rice). Much potential but needs some TLC, staff training and leadership.
8
Daria
Jan 6, 2024
·
Stayed 5 nights
It was a great break. Only issue was the 24/7 music from the public system,the speaker in the dining room was right under my bedroom. Being an old building the soundproofing is non existent
It was a great break. Only issue was the 24/7 music from the public system,the speaker in the dining room was right under my bedroom. Being an old building the soundproofing is non existent
10
Teresita
Oct 2, 2025
·
Stayed 4 nights
No WiFi - and thin walls, noisy at times but staff and food beyond amazing - upside surprise on food and staff couldn't be more helpful. Rooms are small. Beware when they have weddings not to be in front of venue - very noisy
No WiFi - and thin walls, noisy at times but staff and food beyond amazing - upside surprise on food and staff couldn't be more helpful. Rooms are small. Beware when they have weddings not to be in front of venue - very noisy
10
Thane
Sep 24, 2025
·
Stayed 1 night
We stayed in a garden suite. It was excellent and very peaceful. The grounds are beautiful and it was nice to be in such a peaceful spot. The room was spacious and the bathroom was well appointed. I highly recommend this hotel.
We stayed in a garden suite. It was excellent and very peaceful. The grounds are beautiful and it was nice to be in such a peaceful spot. The room was spacious and the bathroom was well appointed. I highly recommend this hotel.
8
T W
May 30, 2023
·
Stayed 2 nights
The kitchen extractor air con was noisy from 7:20 am until 10:30pm Opening windows was not a nice experience - except late at night People were very nice & helpful
The kitchen extractor air con was noisy from 7:20 am until 10:30pm Opening windows was not a nice experience - except late at night People were very nice & helpful
8
Samantha
Jun 25, 2025
·
Stayed 1 night
Beautiful setting, room was nice and just basic amenities considering it was £300+ for the night there was no added extras. Nothing particularly stand out for this hotel. Breakfast was very slow and food ok. No phone signal, and wifi very poor.
Beautiful setting, room was nice and just basic amenities considering it was £300+ for the night there was no added extras. Nothing particularly stand out for this hotel. Breakfast was very slow and food ok. No phone signal, and wifi very poor.
4
Rosa
Jul 13, 2025
·
Stayed 2 nights
We stayed at the Minster Mill during summer and, while the grounds and setting are truly beautiful, the experience left a lot to be desired. The rooms have no air conditioning, which we were aware of, but when our fan broke, we were told there were no replacements. Only after pressing did they find one, which was barely functional. The following day we requested a proper replacement and were told it would be handled—no one followed up. Luckily, we had a cousin nearby who lent us a working fan. Service overall was disappointing. The bedside lamps were faulty and required fiddling to work. Staff seemed indifferent and not particularly warm or helpful. The only real moment of good service was from a lovely lady who offered our dog a bowl of water as we passed through the grounds—sadly, that was the best hospitality we received all weekend. Wouldn’t recommend staying here in the summer unless you want to sizzle through the night. It’s a shame, as the setting is gorgeous but the service and comfort levels just didn’t live up to expectations.
We stayed at the Minster Mill during summer and, while the grounds and setting are truly beautiful, the experience left a lot to be desired. The rooms have no air conditioning, which we were aware of, but when our fan broke, we were told there were no replacements. Only after pressing did they find one, which was barely functional. The following day we requested a proper replacement and were told it would be handled—no one followed up. Luckily, we had a cousin nearby who lent us a working fan. Service overall was disappointing. The bedside lamps were faulty and required fiddling to work. Staff seemed indifferent and not particularly warm or helpful. The only real moment of good service was from a lovely lady who offered our dog a bowl of water as we passed through the grounds—sadly, that was the best hospitality we received all weekend. Wouldn’t recommend staying here in the summer unless you want to sizzle through the night. It’s a shame, as the setting is gorgeous but the service and comfort levels just didn’t live up to expectations.
6
Joy
Dec 27, 2025
·
Stayed 1 night
We stayed in the garden suite as we had the dog with us. The room was ok but a bit tired. Bonus to have two bathrooms! Good and spacious and works for a family. Very frustrating though that there was no phone signal or WiFi available in the room and this wasn’t clear from the outset. And given the cost of the stay, would expect this to be better. Breakfast was mediocre and had to send back to be cooked better but was barely changed. Service was good in the restaurant. Reception staff not quite so good.
We stayed in the garden suite as we had the dog with us. The room was ok but a bit tired. Bonus to have two bathrooms! Good and spacious and works for a family. Very frustrating though that there was no phone signal or WiFi available in the room and this wasn’t clear from the outset. And given the cost of the stay, would expect this to be better. Breakfast was mediocre and had to send back to be cooked better but was barely changed. Service was good in the restaurant. Reception staff not quite so good.
4
Robin
Dec 1, 2025
·
Stayed 1 night
Rooms are nice, with great facilities in room and also on site. Restaurant has great food. However there is an inherent problem with the WiFi connectivity at this location and being in a valley the mobile signal is none existent in rooms also. For those travelling for business like myself, and working with confidential data, connecting to a hotspot in a bar is less than ideal. With no mobile signal in rooms is borderline dangerous as you are uncontactable should any emergency occur. It’s my 3rd or 4th time staying and only once has the WiFi been working properly, so don’t be led to believe it’s a temporary or one off issue upon arrival. It’s such a shame as it’s a fantastic location and should the WiFi be sorted, would stay there more often.
Rooms are nice, with great facilities in room and also on site. Restaurant has great food. However there is an inherent problem with the WiFi connectivity at this location and being in a valley the mobile signal is none existent in rooms also. For those travelling for business like myself, and working with confidential data, connecting to a hotspot in a bar is less than ideal. With no mobile signal in rooms is borderline dangerous as you are uncontactable should any emergency occur. It’s my 3rd or 4th time staying and only once has the WiFi been working properly, so don’t be led to believe it’s a temporary or one off issue upon arrival. It’s such a shame as it’s a fantastic location and should the WiFi be sorted, would stay there more often.
4
Tracy
Dec 1, 2025
·
Stayed 3 nights
The first time ever we left a weekend break a day early. The room was unbearable. So hot even with heating off and windows open. Very noisy it felt like we were sleeping in a boiler room. The bed was uncomfortable we had to ask for extra pillows to fill the gap between the bed and mattress as the pillows disappeared down the gap during the night. The sheets rustled like a crisp packet. The hotel had no WiFi which reception made out was a temporary problem but had a sign printed and framed! After reading previous reviews this is a longer term problem. This was not a 4 star hotel as advertised.
The first time ever we left a weekend break a day early. The room was unbearable. So hot even with heating off and windows open. Very noisy it felt like we were sleeping in a boiler room. The bed was uncomfortable we had to ask for extra pillows to fill the gap between the bed and mattress as the pillows disappeared down the gap during the night. The sheets rustled like a crisp packet. The hotel had no WiFi which reception made out was a temporary problem but had a sign printed and framed! After reading previous reviews this is a longer term problem. This was not a 4 star hotel as advertised.
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AI-generated summary based on recent guest reviews
Service
Staff are often friendly and helpful, but service can be slow or disorganized, with limited follow‑up from reception or management and occasional rudeness noted.
Related guest reviews
6
Natasha
Dec 29, 2024
·
Stayed 1 night
Reception staff didn’t seem to know what they were doing very slow also seemed to be an violent incident with cleaning staff in corridor very noisy constant banging Beautiful area and restaurant was lovely great location
Reception staff didn’t seem to know what they were doing very slow also seemed to be an violent incident with cleaning staff in corridor very noisy constant banging Beautiful area and restaurant was lovely great location
10
Robin
May 1, 2025
·
Stayed 1 night
Absolutely stunning hotel in the Cotswolds, really picturesque location and great facilities in a super comfy and stylish room! Very attentive front of house and wait staff in the restaurant. Delicious well prepared food too! Highly recommend and will definitely be visiting again in the future!
Absolutely stunning hotel in the Cotswolds, really picturesque location and great facilities in a super comfy and stylish room! Very attentive front of house and wait staff in the restaurant. Delicious well prepared food too! Highly recommend and will definitely be visiting again in the future!
10
john
Apr 30, 2024
·
Stayed 1 night
Brilliant stay, check in was quick and smooth. Show to our rooms which were clean and spacious with large king bed. Staff were excellent during the stay and even did us a meal which wasn't on the recently updated menu. Breakfast freshly cooked and again adapted the choice for my colleague.
Brilliant stay, check in was quick and smooth. Show to our rooms which were clean and spacious with large king bed. Staff were excellent during the stay and even did us a meal which wasn't on the recently updated menu. Breakfast freshly cooked and again adapted the choice for my colleague.
6
Stewart
May 18, 2025
·
Stayed 1 night
The hotel is set into lovely quiet surroundings and has a lot of potential but their are so many little problems here, for 1 no aircon which made for an uncomfortable stay, they did provide a fan but it's not going to do what Aircon would, the rooms are expensive, we had a junior suite and it might as well have been a standard room, broken tile in the bathroom, missing plug in the sink, seems no one can decide what colour the finishing should be it's a mix of chrome, brass, black & white! The whole restaurant setup is weird meals in the hotel and breakfast across the road? And the wilding experience which we paid £65 per person for, was just weird, not a taster and not tapas, it was like a 3 course meal brought out all at the same time, don't know what the chef is thinking but it misses the mark, One positive are the staff, who are friendly and helpful.
The hotel is set into lovely quiet surroundings and has a lot of potential but their are so many little problems here, for 1 no aircon which made for an uncomfortable stay, they did provide a fan but it's not going to do what Aircon would, the rooms are expensive, we had a junior suite and it might as well have been a standard room, broken tile in the bathroom, missing plug in the sink, seems no one can decide what colour the finishing should be it's a mix of chrome, brass, black & white! The whole restaurant setup is weird meals in the hotel and breakfast across the road? And the wilding experience which we paid £65 per person for, was just weird, not a taster and not tapas, it was like a 3 course meal brought out all at the same time, don't know what the chef is thinking but it misses the mark, One positive are the staff, who are friendly and helpful.
6
Paul
Jun 26, 2025
·
Stayed 3 nights
A location and property with a lot of potential and yet to label itself "luxury" means a focus on the detail is required, and staff attitude and demeanour that reflects such a claim. Breakfast at the Old Mill was bland and uninspiring, and certainly not worth the £20 + service charge (!!) we were surprised with on our bill at checkout. This was not helped by the terrible attitude of the staff on our 2nd morning. Responding with obvious distain when we ask for an extra Espresso or when we pointed out they had got our order wrong...
A location and property with a lot of potential and yet to label itself "luxury" means a focus on the detail is required, and staff attitude and demeanour that reflects such a claim. Breakfast at the Old Mill was bland and uninspiring, and certainly not worth the £20 + service charge (!!) we were surprised with on our bill at checkout. This was not helped by the terrible attitude of the staff on our 2nd morning. Responding with obvious distain when we ask for an extra Espresso or when we pointed out they had got our order wrong...
10
Megan
Apr 12, 2025
·
Stayed 2 nights
We had an amazing stay at Minster Mill! The staff was incredibly helpful and accommodating and made our stay especially enjoyable. We visited with our three young sons and they loved exploring the grounds and playing outside. It was a beautiful property and very welcoming to our family.
We had an amazing stay at Minster Mill! The staff was incredibly helpful and accommodating and made our stay especially enjoyable. We visited with our three young sons and they loved exploring the grounds and playing outside. It was a beautiful property and very welcoming to our family.
4
Alex
Dec 3, 2025
·
Stayed 1 night
On the positive side, the hotel is a pleasant setting. However, the check-in process was slow and not very informative. The internet wasn’t working anywhere in the hotel, and with no mobile signal available, we were unable to communicate with our family. The room also had several cobwebs, many within easy reach, which made us question how thoroughly it had been cleaned. Just after midnight, we were woken by drunk guests returning to the room next door, and the noise continued for some time. We visited the bar and restaurant, but they also fell short of expectations. The staff were friendly and hardworking, but service was quite slow, particularly for drinks; on one occasion, it took 30 minutes to receive a drink. There appeared to be a lack of organisation, with staff needing to go across the road to the pub to collect condiments and drinks. Of the two meals we ordered, the steak was fine, but the cod was unfortunately quite poor, it certainly wasn't fresh. Additionally, several drinks listed on the menu were unavailable. Upon checking out we were not asked how our stay was and if everything had been okay.
On the positive side, the hotel is a pleasant setting. However, the check-in process was slow and not very informative. The internet wasn’t working anywhere in the hotel, and with no mobile signal available, we were unable to communicate with our family. The room also had several cobwebs, many within easy reach, which made us question how thoroughly it had been cleaned. Just after midnight, we were woken by drunk guests returning to the room next door, and the noise continued for some time. We visited the bar and restaurant, but they also fell short of expectations. The staff were friendly and hardworking, but service was quite slow, particularly for drinks; on one occasion, it took 30 minutes to receive a drink. There appeared to be a lack of organisation, with staff needing to go across the road to the pub to collect condiments and drinks. Of the two meals we ordered, the steak was fine, but the cod was unfortunately quite poor, it certainly wasn't fresh. Additionally, several drinks listed on the menu were unavailable. Upon checking out we were not asked how our stay was and if everything had been okay.
6
Louise
Nov 16, 2024
·
Stayed 1 night
Hotel and room itself (junior suite) were stunning, however unfortunately a few things took the shine off. One particular staff member in the restaurant on our arrival day was very rude and made us feel very uncomfortable, to the point I was actually quite upset and we left the area. Very unnecessary and we were made to feel unwelcome there, despite only one customer being in the restaurant at the time. Room itself was lovely, a few minor issues with a broken shower and item missing from the minibar, finding someone else’s socks in the drawer. King size bed was two beds pushed together - no problem with this but both slightly different heights with a dip in the middle so not ideal. Majority of staff we came across were friendly and polite. Such a shame about a few things that put a negative slant on the whole stay, which has been for a special occasion and only our second night away without the kids in 4 years.
Hotel and room itself (junior suite) were stunning, however unfortunately a few things took the shine off. One particular staff member in the restaurant on our arrival day was very rude and made us feel very uncomfortable, to the point I was actually quite upset and we left the area. Very unnecessary and we were made to feel unwelcome there, despite only one customer being in the restaurant at the time. Room itself was lovely, a few minor issues with a broken shower and item missing from the minibar, finding someone else’s socks in the drawer. King size bed was two beds pushed together - no problem with this but both slightly different heights with a dip in the middle so not ideal. Majority of staff we came across were friendly and polite. Such a shame about a few things that put a negative slant on the whole stay, which has been for a special occasion and only our second night away without the kids in 4 years.
10
Ella
Jun 7, 2024
·
Stayed 2 nights
Had a lovely stay here and the staff were wonderful! Definitely will come back
Had a lovely stay here and the staff were wonderful! Definitely will come back
6
Adrian
Sep 2, 2024
·
Stayed 2 nights
A very disappointing stay. A very pretty property in a lovey location let down by poor staff and a lack of management. No i will change my mind of this . The staff were not bad they clearly had been given no training and no direction, after complaining 3 times in 2 days. nobody sorted any of this issues nor did management every get back to us. save your money and book somewhere else
A very disappointing stay. A very pretty property in a lovey location let down by poor staff and a lack of management. No i will change my mind of this . The staff were not bad they clearly had been given no training and no direction, after complaining 3 times in 2 days. nobody sorted any of this issues nor did management every get back to us. save your money and book somewhere else
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AI-generated summary based on recent guest reviews
Location
Widely praised for a scenic, peaceful riverside setting in the Cotswolds, convenient for exploring nearby towns such as Burford and Witney.
Related guest reviews
10
Philip
Jun 8, 2023
·
Stayed 2 nights
Very much enjoyed the quirkiness of staying in a 15th century inn! Our room had wonderful beams and rafters. Really interesting history - Richard III stayed there. The staff were always helpful, attentive and polite, and the food was good. Overall a great place for our short break, with Witney and Burford in easy reach.
Very much enjoyed the quirkiness of staying in a 15th century inn! Our room had wonderful beams and rafters. Really interesting history - Richard III stayed there. The staff were always helpful, attentive and polite, and the food was good. Overall a great place for our short break, with Witney and Burford in easy reach.
10
Adam
Dec 29, 2024
·
Stayed 2 nights
Amazing stay in a quiet little village about 20 minutes drive from Oxford, Burton on the water. 5 minute drive from Burford which is amazing and 5 minutes from Diddly Sqt. Farm and pub. The Swan pub opposite is so cosy.
Amazing stay in a quiet little village about 20 minutes drive from Oxford, Burton on the water. 5 minute drive from Burford which is amazing and 5 minutes from Diddly Sqt. Farm and pub. The Swan pub opposite is so cosy.
10
Thomas
Apr 26, 2024
·
Stayed 1 night
Beautiful island in the middle of the Cotswolds. Two restaurants available, parking included on site and an amazing location at a river. Cute walks through the countryside. Old mill beautifully remodelled.
Beautiful island in the middle of the Cotswolds. Two restaurants available, parking included on site and an amazing location at a river. Cute walks through the countryside. Old mill beautifully remodelled.
10
Kerry
Jun 27, 2025
·
Stayed 1 night
Set on amazing grounds so peaceful ended up booking an extra nyt it was that nice!
Set on amazing grounds so peaceful ended up booking an extra nyt it was that nice!
8
Kate
Mar 2, 2025
·
Stayed 2 nights
Excellent location in charming countryside and just a short drive to Witney and Burford. Staff were helpful and welcoming. Historic property with traditional pub feel, a log fire, cosy armchairs and nice gardens. Food in the pub was standard pub fare, fairly average and expensive but you are paying for the location. We had a lovely stay here.
Excellent location in charming countryside and just a short drive to Witney and Burford. Staff were helpful and welcoming. Historic property with traditional pub feel, a log fire, cosy armchairs and nice gardens. Food in the pub was standard pub fare, fairly average and expensive but you are paying for the location. We had a lovely stay here.
10
Donna-Marisa
Jun 1, 2025
·
Stayed 5 nights
Beautiful setting, great location for exploring the Cotswolds. Reception staff extremely friendly and helpful
Beautiful setting, great location for exploring the Cotswolds. Reception staff extremely friendly and helpful
10
Louis-Ernest
Dec 15, 2024
·
Stayed 1 night
Nice area, very cozy and welcoming. The surroundings are really cute. Prepare to come with boots because the walks can be very muddy.
Nice area, very cozy and welcoming. The surroundings are really cute. Prepare to come with boots because the walks can be very muddy.
8
Ian
Aug 6, 2025
·
Stayed 1 night
A lovely 14th century coach house with all the quaint and eccentric things that come with it.
A lovely 14th century coach house with all the quaint and eccentric things that come with it.
8
Aman
Mar 17, 2025
·
Stayed 3 nights
Property is located in lovely scenic surroundings, on site food and drink options and good spa. However property is now dated in areas and needs some updating and additional staff numbers are needed
Property is located in lovely scenic surroundings, on site food and drink options and good spa. However property is now dated in areas and needs some updating and additional staff numbers are needed
10
Chris
Jun 12, 2025
·
Stayed 1 night
Beautiful hotel, by the river.
Beautiful hotel, by the river.
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AI-generated summary based on recent guest reviews
Dining
Dinner is often enjoyed, but breakfast is frequently slow or underwhelming; some guests found dishes average or overpriced while others praised quality and flexibility.
Related guest reviews
8
John
Dec 5, 2024
·
Stayed 1 night
We had a lovely stay at the Minster mill, we have been a few times before the renovation and enjoyed it more the first few times. However, there were some positives this time around, the food was lovely in the Wildling restaurant. The young gentleman serving us was very nice at the restaurant and Lucy was awesome too, she made the evening very enjoyable and was great company! The room overall did look quite tired despite the renovations and lacked a little character however, the outdoor terrace in the room was lovely. The area is lovely and there are some very pretty places to visit so overall still a very positive experience. On previous visits we have brought our pet Cat along for the stay as this hotel was meant to be pet friendly, however this time around we were told by reception it was only exclusively dog friendly not pet friendly which we found a little frustrating as this was never an issue in the past here or other pet friendly hotels.
We had a lovely stay at the Minster mill, we have been a few times before the renovation and enjoyed it more the first few times. However, there were some positives this time around, the food was lovely in the Wildling restaurant. The young gentleman serving us was very nice at the restaurant and Lucy was awesome too, she made the evening very enjoyable and was great company! The room overall did look quite tired despite the renovations and lacked a little character however, the outdoor terrace in the room was lovely. The area is lovely and there are some very pretty places to visit so overall still a very positive experience. On previous visits we have brought our pet Cat along for the stay as this hotel was meant to be pet friendly, however this time around we were told by reception it was only exclusively dog friendly not pet friendly which we found a little frustrating as this was never an issue in the past here or other pet friendly hotels.
6
Robert
Aug 17, 2024
·
Stayed 1 night
Nice place, let down by breakfast Eggshell in poached egg and tasting of vinegar, cold black pudding.
Nice place, let down by breakfast Eggshell in poached egg and tasting of vinegar, cold black pudding.
10
Robin
May 1, 2025
·
Stayed 1 night
Absolutely stunning hotel in the Cotswolds, really picturesque location and great facilities in a super comfy and stylish room! Very attentive front of house and wait staff in the restaurant. Delicious well prepared food too! Highly recommend and will definitely be visiting again in the future!
Absolutely stunning hotel in the Cotswolds, really picturesque location and great facilities in a super comfy and stylish room! Very attentive front of house and wait staff in the restaurant. Delicious well prepared food too! Highly recommend and will definitely be visiting again in the future!
8
Samantha
Jun 25, 2025
·
Stayed 1 night
Beautiful setting, room was nice and just basic amenities considering it was £300+ for the night there was no added extras. Nothing particularly stand out for this hotel. Breakfast was very slow and food ok. No phone signal, and wifi very poor.
Beautiful setting, room was nice and just basic amenities considering it was £300+ for the night there was no added extras. Nothing particularly stand out for this hotel. Breakfast was very slow and food ok. No phone signal, and wifi very poor.
8
Brad
Nov 11, 2024
·
Stayed 1 night
Nice setting and convenient location, with decent parking. Staff in the spa were great and treatments excellent although the spa itself a bit underwhelming; pool a bit cold, steam room quite small, limited loungers and special effects showers hard to use. Standard room decent with a comfortable large bed, small but nice bathroom and the usual amenities. Proximity of the windows on the ground floor to the path outside a bit disconcerting but ok. We thought the main accommodation hall looked like a prison and a few plants and better lighting could have made it really inviting and modern. Wildings restaurant delivered an excellent dinner but while the staff were pleasant enough they came across as completely out of their depth compared to the fine dining offered. At least one experienced head wait person should have been around. The dining room itself is very nice. Breakfast was very average and took ages to arrive. Overall staff were friendly. Went to the Old Swan for a pre dinner drink hoping for a warm cosy ye old pub but the inside didn’t match the inside which was cold (why wasn’t the fire on?) and lifeless even though there were a few people in there. The staff also struggled to deal with 3 people at the small bar. Would strongly suggest a refit and pepping up the staff but until then don’t bother as there’s much better pubs a stone’s throw away. All in all had a good time and would go back if only for the excellent spa staff and treatments and a meal in Wildings.
Nice setting and convenient location, with decent parking. Staff in the spa were great and treatments excellent although the spa itself a bit underwhelming; pool a bit cold, steam room quite small, limited loungers and special effects showers hard to use. Standard room decent with a comfortable large bed, small but nice bathroom and the usual amenities. Proximity of the windows on the ground floor to the path outside a bit disconcerting but ok. We thought the main accommodation hall looked like a prison and a few plants and better lighting could have made it really inviting and modern. Wildings restaurant delivered an excellent dinner but while the staff were pleasant enough they came across as completely out of their depth compared to the fine dining offered. At least one experienced head wait person should have been around. The dining room itself is very nice. Breakfast was very average and took ages to arrive. Overall staff were friendly. Went to the Old Swan for a pre dinner drink hoping for a warm cosy ye old pub but the inside didn’t match the inside which was cold (why wasn’t the fire on?) and lifeless even though there were a few people in there. The staff also struggled to deal with 3 people at the small bar. Would strongly suggest a refit and pepping up the staff but until then don’t bother as there’s much better pubs a stone’s throw away. All in all had a good time and would go back if only for the excellent spa staff and treatments and a meal in Wildings.
6
Paul
Jun 26, 2025
·
Stayed 3 nights
A location and property with a lot of potential and yet to label itself "luxury" means a focus on the detail is required, and staff attitude and demeanour that reflects such a claim. Breakfast at the Old Mill was bland and uninspiring, and certainly not worth the £20 + service charge (!!) we were surprised with on our bill at checkout. This was not helped by the terrible attitude of the staff on our 2nd morning. Responding with obvious distain when we ask for an extra Espresso or when we pointed out they had got our order wrong...
A location and property with a lot of potential and yet to label itself "luxury" means a focus on the detail is required, and staff attitude and demeanour that reflects such a claim. Breakfast at the Old Mill was bland and uninspiring, and certainly not worth the £20 + service charge (!!) we were surprised with on our bill at checkout. This was not helped by the terrible attitude of the staff on our 2nd morning. Responding with obvious distain when we ask for an extra Espresso or when we pointed out they had got our order wrong...
4
Alex
Dec 3, 2025
·
Stayed 1 night
On the positive side, the hotel is a pleasant setting. However, the check-in process was slow and not very informative. The internet wasn’t working anywhere in the hotel, and with no mobile signal available, we were unable to communicate with our family. The room also had several cobwebs, many within easy reach, which made us question how thoroughly it had been cleaned. Just after midnight, we were woken by drunk guests returning to the room next door, and the noise continued for some time. We visited the bar and restaurant, but they also fell short of expectations. The staff were friendly and hardworking, but service was quite slow, particularly for drinks; on one occasion, it took 30 minutes to receive a drink. There appeared to be a lack of organisation, with staff needing to go across the road to the pub to collect condiments and drinks. Of the two meals we ordered, the steak was fine, but the cod was unfortunately quite poor, it certainly wasn't fresh. Additionally, several drinks listed on the menu were unavailable. Upon checking out we were not asked how our stay was and if everything had been okay.
On the positive side, the hotel is a pleasant setting. However, the check-in process was slow and not very informative. The internet wasn’t working anywhere in the hotel, and with no mobile signal available, we were unable to communicate with our family. The room also had several cobwebs, many within easy reach, which made us question how thoroughly it had been cleaned. Just after midnight, we were woken by drunk guests returning to the room next door, and the noise continued for some time. We visited the bar and restaurant, but they also fell short of expectations. The staff were friendly and hardworking, but service was quite slow, particularly for drinks; on one occasion, it took 30 minutes to receive a drink. There appeared to be a lack of organisation, with staff needing to go across the road to the pub to collect condiments and drinks. Of the two meals we ordered, the steak was fine, but the cod was unfortunately quite poor, it certainly wasn't fresh. Additionally, several drinks listed on the menu were unavailable. Upon checking out we were not asked how our stay was and if everything had been okay.
8
Daniel
May 6, 2024
·
Stayed 1 night
The hotel is in an idyllic setting and well presented. Sadly, the spa facilities are only available to guests who purchase a treatment. There was some confusion with communication: I received an email telling me the hotel was closed after I had booked and indeed there was a sign at the entrance of the hotel indicating it was closed, when it was not. The dinner menu was not the most appealing, although the food served was good. Breakfast did not quite meet expectations. Overall, good and I had a pleasant stay.
The hotel is in an idyllic setting and well presented. Sadly, the spa facilities are only available to guests who purchase a treatment. There was some confusion with communication: I received an email telling me the hotel was closed after I had booked and indeed there was a sign at the entrance of the hotel indicating it was closed, when it was not. The dinner menu was not the most appealing, although the food served was good. Breakfast did not quite meet expectations. Overall, good and I had a pleasant stay.
10
Carly
Dec 9, 2022
·
Stayed 1 night
Lovely stay in a beautiful countryside location. The hotel room was well equipped, the venue itself has lots of charm and character and the staff were very friendly. Food was amazing!
Lovely stay in a beautiful countryside location. The hotel room was well equipped, the venue itself has lots of charm and character and the staff were very friendly. Food was amazing!
6
Hannah
Aug 1, 2024
·
Stayed 1 night
Loved the location and surrounding area and the reception staff were really helpful and informed. It was an except hot day and the air conditioning was less than useless. Never spent a more uncomfortable night. The whole breakfast experience was awful. The lady that meet us was rude and off hand, they were definitely under staffed and every request was meet with ‘I can but that will take some time’. That was a simple request for more milk and then coffee. There were no options for my child for breakfast that weren’t overly complicated and fussy. I know it’s an al a carte menu, but if the hotel caters for children then shouldn’t the menu too. We weren’t asking for much and maybe just a plain cereal or other spreads for the toast, but it was meet with a straight up no. Overall it wasn’t worth the extra amount we paid and the experience put me off staying again.
Loved the location and surrounding area and the reception staff were really helpful and informed. It was an except hot day and the air conditioning was less than useless. Never spent a more uncomfortable night. The whole breakfast experience was awful. The lady that meet us was rude and off hand, they were definitely under staffed and every request was meet with ‘I can but that will take some time’. That was a simple request for more milk and then coffee. There were no options for my child for breakfast that weren’t overly complicated and fussy. I know it’s an al a carte menu, but if the hotel caters for children then shouldn’t the menu too. We weren’t asking for much and maybe just a plain cereal or other spreads for the toast, but it was meet with a straight up no. Overall it wasn’t worth the extra amount we paid and the experience put me off staying again.
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AI-generated summary based on recent guest reviews
2
Paul
Aug 30, 2026
·
Stayed 1 night
In short we were very disappointed with our stay. When we booked, the images showed a modern style room which we now know are the rooms in the newer part of the hotel. When we arrived we were told that our room was in the old swan pub over the road. We got to the room and it was far from what we expected. It was tired, dirty, and not very well looked after. There were marks on the walls where people had squashed flies. The bathroom was dirty and tired with a toilet seat that didn’t stay up and a toilet that didn’t flush well. The iron handle was also filthy and really sticky. There were cobwebs everywhere and the headboard wasn’t attached. We paid £265 for an overnight stay. Not remotely worth it for the condition of the room. After speaking to the staff, they gave us 50% of our money back. Very very poor experience for what is supposed to be a “luxury hotel”. Would NOT recommend.
In short we were very disappointed with our stay. When we booked, the images showed a modern style room which we now know are the rooms in the newer part of the hotel. When we arrived we were told that our room was in the old swan pub over the road. We got to the room and it was far from what we expected. It was tired, dirty, and not very well looked after. There were marks on the walls where people had squashed flies. The bathroom was dirty and tired with a toilet seat that didn’t stay up and a toilet that didn’t flush well. The iron handle was also filthy and really sticky. There were cobwebs everywhere and the headboard wasn’t attached. We paid £265 for an overnight stay. Not remotely worth it for the condition of the room. After speaking to the staff, they gave us 50% of our money back. Very very poor experience for what is supposed to be a “luxury hotel”. Would NOT recommend.
8
Christine
Aug 29, 2026
·
Stayed 3 nights
The room was clean, the bedside light kept blowing but they worked hard to rectify it every time. I did get bitten a lot which has never happened to me before but the cause was a mystery because my husband did not get bitten at all. The roman blinds in the room let it down as did the net curtains which were hung the wrong way on the windows so the strings were an eyesore. The coffee and tea making facilities were excellent. The bathroom needed more shelving. The location was amazing and an excellent place to use as a base for sight seeing further afield. We spent 3 nights and 2 days there and could have stayed longer. They employ some amazing staff. Enormous credit to them .
The room was clean, the bedside light kept blowing but they worked hard to rectify it every time. I did get bitten a lot which has never happened to me before but the cause was a mystery because my husband did not get bitten at all. The roman blinds in the room let it down as did the net curtains which were hung the wrong way on the windows so the strings were an eyesore. The coffee and tea making facilities were excellent. The bathroom needed more shelving. The location was amazing and an excellent place to use as a base for sight seeing further afield. We spent 3 nights and 2 days there and could have stayed longer. They employ some amazing staff. Enormous credit to them .
8
Carol
Aug 25, 2026
·
Stayed 2 nights
The Hotel was beautiful and our room was clean and spacious. The TV was useless as there was no signal to pick up any terrestrial channels. We ate at the Swan and on the whole the food was good if a little over priced. However we were told that although we hadn’t booked breakfast we could just turn up at breakfast time and would have no problems with being fitted in. We did this on the second day , the manageress of the restaurant said we would have to wait while she assessed the situation and see if there was a table free. There clearly was as I could count 8 out of 25 tables were free? I ordered poached eggs and avocado on sourdough toast and the eggs were overcooked. If I am paying £15 for poached eggs I would expect them to be perfect. This was reflected in the bill however. All the staff were friendly
The Hotel was beautiful and our room was clean and spacious. The TV was useless as there was no signal to pick up any terrestrial channels. We ate at the Swan and on the whole the food was good if a little over priced. However we were told that although we hadn’t booked breakfast we could just turn up at breakfast time and would have no problems with being fitted in. We did this on the second day , the manageress of the restaurant said we would have to wait while she assessed the situation and see if there was a table free. There clearly was as I could count 8 out of 25 tables were free? I ordered poached eggs and avocado on sourdough toast and the eggs were overcooked. If I am paying £15 for poached eggs I would expect them to be perfect. This was reflected in the bill however. All the staff were friendly
10
Morten
Aug 14, 2026
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Stayed 1 night
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10
Elinor
Aug 8, 2026
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Stayed 1 night
This is an absolutely gorgeous hotel in fabulous surroundings. The room was clean and comfortable. Probably the best bed we slept in all holiday. Staff were lovely and very helpful. We got there on a Sunday and my husband enjoyed the cricket on the pitch opposite the hotel. Food was great. Lovely post dinner walk to the old hall. All in all it was brilliant. We were planning a return visit even before we left.
This is an absolutely gorgeous hotel in fabulous surroundings. The room was clean and comfortable. Probably the best bed we slept in all holiday. Staff were lovely and very helpful. We got there on a Sunday and my husband enjoyed the cricket on the pitch opposite the hotel. Food was great. Lovely post dinner walk to the old hall. All in all it was brilliant. We were planning a return visit even before we left.
Property Policies
Check-in instructions
Everything you need to know for a smooth check-in.
Check-in
Check-out
From 15:00 to 00:00
Before 11:00
Good to know
Additional policies and info about this property.
Optional extras
Additional paid services you can request.
FAQs about Old Swan & Minster Mill
Is parking available at the property?
Yes, free parking is available on-site. However, parking is limited.
Is breakfast offered at the hotel?
Yes, breakfast is available on-site. Specific details about the type of breakfast and serving hours are not provided.
What are the check-in and check-out times?
Check-in time is at 15:00 and check-out time is at 11:00. Early or late check-in/check-out options may be available upon request.
What accessibility features does the hotel provide for guests with disabilities?
The property offers step-free entrances and wheelchair-accessible facilities in public areas. Specific details about room accessibility features are not provided.
What is the location of the hotel in relation to key landmarks?
The hotel is located in Witney, near Cotswold Wildlife Park and Gardens, with cultural highlights like SOTA Gallery and Tolsey Museum nearby. Blenheim Palace and North Leigh Roman Villa are also within reach.
What are the policies for guests staying with children?
Children are allowed at the property, and there is no minimum age specified for children to stay for free.
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Prices for upcoming dates
October 2026
Su | Mo | Tu | We | Th | Fr | Sa |
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November 2026
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Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-10-20: 154.53752039718628USD
- 2026-10-21: NO DATA
- 2026-10-22: 157.1178426132202USD
- 2026-10-23: 268.1157755317688USD
- 2026-10-24: 234.8172501525879USD
- 2026-10-25: 160.03910717391966USD
- 2026-10-26: 170.04207472991942USD
- 2026-10-27: 165.86927264022827USD
- 2026-10-28: 173.93340673828123USD
- 2026-10-29: 216.40990824508665USD
- 2026-10-30: 235.51274856185913USD
- 2026-10-31: 257.25276335906983USD
- 2026-11-01: 167.03842575836183USD
- 2026-11-02: 196.37195092391968USD
- 2026-11-03: 173.8334871711731USD
- 2026-11-04: 168.97701947784424USD
- 2026-11-05: 215.97281365203858USD
- 2026-11-06: 234.3894026145935USD
- 2026-11-07: 306.816704460144USD
- 2026-11-08: 169.7882601928711USD
- 2026-11-09: 175.85201654434204USD
- 2026-11-10: 169.7882601928711USD
- 2026-11-11: 254.08508190536497USD
- 2026-11-12: 182.9968221282959USD
- 2026-11-13: 234.3894026145935USD
- 2026-11-14: 318.1084888763428USD
- 2026-11-15: 168.97701947784424USD
- 2026-11-16: 168.97701947784424USD
- 2026-11-17: 169.7882601928711USD
- 2026-11-18: 177.1011053161621USD
- 2026-11-19: 170.62582076644898USD
- 2026-11-20: 244.66193894958496USD
- 2026-11-21: 316.2498308105469USD
- 2026-11-22: 168.97701947784424USD
- 2026-11-23: 176.00190445709228USD
- 2026-11-24: 193.8589095954895USD
- 2026-11-25: 171.80495727920533USD
- 2026-11-26: 186.40432766723632USD
- 2026-11-27: 299.462042098999USD
- 2026-11-28: 311.5932193756103USD
- 2026-11-29: 175.85201654434204USD
- 2026-11-30: 176.78134557724USD
- 2026-12-01: 169.84637964630127USD
- 2026-12-02: 169.7882601928711USD
- 2026-12-03: 186.35297226333617USD
- 2026-12-04: 279.416635761261USD
- 2026-12-05: 309.74456182861326USD
- 2026-12-06: 181.90760466384887USD
- 2026-12-07: 169.84637964630127USD
- 2026-12-08: 176.00190445709228USD
- 2026-12-09: 180.82838771820067USD
- 2026-12-10: 175.85201654434204USD
- 2026-12-11: 262.89795347595214USD
- 2026-12-12: 318.2883612213135USD
- 2026-12-13: 169.84637964630127USD
- 2026-12-14: 185.46501523971557USD
- 2026-12-15: 175.85201654434204USD
- 2026-12-16: 168.97701947784424USD
- 2026-12-17: 194.39486205673217USD
- 2026-12-18: 249.53839055633543USD
- 2026-12-19: 235.57853964614867USD
- 2026-12-20: 176.00190445709228USD
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. The onsite spa is equipped with an indoor pool and thermal facilities. Access to these facilities is available only to guests who book a spa treatment during their stay. This property requires a credit card for pre-authorization at the time of check-in.
Check-in must be done by someone who is at least 18 years old.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts credit cards, debit cards, mobile payments, and cash
- Mobile payment options include: Google Pay and Apple Pay
- This property reserves the right to pre-authorize the guest's credit card prior to arrival.
- Safety features at this property include a fire extinguisher
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
- Fee for continental breakfast: approximately GBP 10 per person
- Pet fee: GBP 25 per pet, per night
- Service animals are exempt from fees
- Hosted evening meal: GBP 55
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Parking
Restaurant
Non-Smoking Rooms
Room Service
Tennis Courts
Housekeeping
Activities
Tennis Courts
Garden
Cycling
Fishing
Hiking
Bicycle Tour Information
Outdoor Fireplace
Outdoor Furniture
Table Tennis
Terrace
Parking
Parking
Free Parking
Parking (Limited)
Parking Onsite
General
Room Service
Restaurant
Non-Smoking Rooms
Massage
Spa & Wellness Centre
Packed Lunches
Family Room
Services
Housekeeping
Banquet Facilities
Bicycle Rental
Luggage Storage
24-Hour Front Desk
Internet
Free Wi-Fi