Is parking available at the property?

Free self-parking is available onsite, with limited spaces. No reservation is required.

What type of breakfast is offered and what are the serving hours?

Full breakfasts are available daily from 7 AM to 10 AM for a fee of approximately GBP 24 per person.

Are pets allowed at the property?

Pets are allowed with a fee of GBP 15 per pet, per stay. Service animals are exempt from fees.

What are the standard check-in and check-out times?

Check-in is from 3:00 PM to 11:59 PM, and check-out is by 11:00 AM. Early or late check-in/check-out may be available upon request and could incur additional charges.

What accessibility features are available for guests with disabilities?

The property features step-free entrances and wheelchair-accessible facilities in public areas. Specific details about room accessibility are not provided.

What is the location of the property in relation to key landmarks?

The property is located in Whitchurch, within a 5-minute drive of Hill Valley Golf Club and Victoria Jubilee Park. It is approximately 1.5 miles from Whitchurch Heritage Centre and 1.8 miles from JB Joyce and Company.

Does the property have a swimming pool?

Yes, there is an indoor swimming pool available for guests. The operational hours are not specified.

What are the policies for guests staying with children?

Children are allowed at the property, and the minimum age for children to stay for free is not specified.

Macdonald Hill Valley Hotel, Spa & Golf Resort

Average nightly price at Macdonald Hill Valley Hotel, Spa & Golf Resort by month, last 12 months (USD)
Month	Average price
January	$89
February	$90
March	$89
April	$105
May	$127
June	$121
July	$117
August	$135
September	$126
October	$104
November	$92
December	$90

What guests think

At Macdonald Hill Valley Hotel, Spa & Golf Resort, guests praise the friendly staff, spacious rooms, and scenic golf course setting, while noting dated areas and occasional maintenance or cleanliness issues, particularly in bathrooms, alongside mixed dining value and service.

The pool and gym are appreciated, and the golf facilities are a highlight, though spa availability and some changing areas can be hit and miss. Breakfast and bar prices strike several reviewers as high for the quality, and dinner service can be slow. The location is peaceful but a bit remote, with taxis needing pre-booking and occasional early noise from golfers or slamming doors. Expect solid facilities and countryside views, but not a consistently polished experience.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Golf courses are a highlight, and the pool and gym are appreciated. Spa access and some changing areas can be inconsistent or tired, and EV charging points are available.

Related guest reviews

10

Annette

Mar 13, 2025

·

Stayed 1 night

Really nice place, very comfortable bed, felt very safe as single female traveller. Not overly keen on menu and quite expensive. Nice breakfast. Pleasant swim in the morning, only two lanes and people swimming here there and everywhereso difficult to swim in straight line. Changing rooms tired and need updating. Enjoyed my stay though.

10

Natalie

Jul 13, 2025

·

Stayed 1 night

Only stayed for one night but lovely hotel, big spacious room with opening balcony doors. Great pool and spa area, golf course and grounds around the hotel are beautiful

10

Jake

Jul 30, 2024

·

Stayed 2 nights

So far the best Macdonald Hotel I've stayed at. Nice facilities, friendly staff and the golf course makes a great running loop.

8

Nigel

May 29, 2023

·

Stayed 2 nights

All in all the stay was good and pleasant, one thing I missed at a place like this was a jacuzzi and one other thing was at the spa, My wife haded to have a refund for her nails

6

Robert

Jun 5, 2025

·

Stayed 1 night

Stayed one night to attend a funeral locally. The room was comfortable enough and breakfast was buffet style but fine. EV drivers should note that the charging provider has been rebranded as Roam and not EVC Plus on the signs. Download their app before you arrive as it’s 3G signal strength in the car park. Plenty of chargers though and more being installed which was great to see.

10

Julian

Apr 23, 2025

·

Stayed 1 night

Lovely, large comfortable room. Good gym, decent equipment. Very nice breakfast. A little shocked at price of large glass of wine £18!!!!

6

Emma

Jun 23, 2023

·

Stayed 1 night

Hotel needs refurbishing, feels a little outdated. Went to book spa and was told no as they were closing as they sent the therapist home early.

8

Colin

May 15, 2025

·

Stayed 1 night

Nice overnight stay...comfortable room with comfy large bed. Bar shut at 9pm which was disapointing, Breakfast wasnt the best, but staff were friendly and polite.

10

paige

Apr 12, 2025

·

Stayed 3 nights

Lovely property, great facilities, staff were lovely. Would highly recommend

8

Scott

Mar 24, 2025

·

Stayed 2 nights

Although a little tired and in need of a freshen up, and although there was a slight drain smell from our shower (not enough to complain about) the room was spacious, clean and well furnished. It had a beautiful view over the golf course. The main downside was the mattress which was a little hard and probably a bit worn out. Otherwise it was lovely and the staff were great overall. The gym and pool were also lovely, and complimentary to hotel guests.

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Cleanliness

Feedback on cleanliness is mixed: multiple guests report mould, limescale, and poorly cleaned bathrooms or rooms, while others found their accommodation clean or spotless. Maintenance-related wear is also mentioned.

Related guest reviews

2

Diane

Jul 19, 2025

·

Stayed 1 night

Room next to noisy boiler room. Dirty room. Dust under bedside tables, 3 pillows for 2 people, one in a dirty cover. Dirty glasses, kettle and water jug. Fridge not working.

6

PATRICIA

May 31, 2025

·

Stayed 1 night

The reason I haven’t given higher rating is the condition and cleanliness of the bathroom. The shower sealant was discoloured with mould in parts and the extractor fan in the ceiling had dust hanging out of it

2

Simon

Jul 22, 2025

·

Stayed 1 night

Would not recommend this hotel, poor staff, poor cleanliness smells of damp

8

philip

Sep 19, 2025

·

Stayed 3 nights

Property was clean and tidy , breakfast was good and served quickly, and it was in a convenient area for sightseeing

4

Ian

Aug 24, 2025

·

Stayed 2 nights

room wasn’t properly cleaned; cups not washed; shower doesn’t drain properly; mould in shower, nice bar and restaurant, good location, nice outlook over the golf course; rose wine with meal not cold

4

Richard

Jul 17, 2025

·

Stayed 1 night

Hotel looked nice from the outside, with golf course on room terrace. I booked the deluxe room, expecting a high standard, however, it was a large room, but the bed was very uncomfortable, there was no A/C, the TV was very old and none of limited satellite channels did not work, the bathroom again again a good size, had mould on the ceiling, silicone sealant was just thrown on around the toilet, no extract system and looked very dated and worn. I ate in the restaurant, food was really nice, £40 for 2 courses and 2 diet cokes. Not the best place to stay.

8

Kit-Yee

Jul 26, 2025

·

Stayed 2 nights

Staff at the hotel were great very friendly and the breakfast was good. Room itself very spacious however the bathroom was dirty hair in the bathtub which is off putting

10

Alfred

Oct 28, 2025

·

Stayed 1 night

The room was spotless amd staff were courteous!!!

4

Ryan

Oct 9, 2024

·

Stayed 2 nights

Overall the stay was pleasant, mainly for the company we had for a wedding in the area. However, the room hadn't been cleaned, had urine over the toilet and bathroom floor. The night staff attempted to clean it but the bathroom still smelt so ended up cleaning it ourselves. The room itself could of done with a clean, dust and pubic hair was all over. Also, wouldn't advise the breakfast, £24 for a childs portion of average food, the continental section was limited, and didn't seem value for money.

4

David

Nov 16, 2025

·

Stayed 1 night

For a 4 star hotel we expected a higher standard. When entering the room it was lovely however the bathroom really let us down. There was mold, thick limescale coming out of the taps. It didn't look clean. The restaurant is extremely overpriced considering the amount of money being spent for the room and the spa, £8 for garlic butter i think is disgusting oh also a service change just to top it all off. The Spa is really where we enjoyed ourselves. The staff are extremely lovely and helpful. We only had half a day but it was well worth it.

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AI-generated summary based on recent guest reviews

Rooms

Rooms are generally spacious with some golf-course views and patio or balcony access, but decor and fixtures feel dated in places. Comfort and amenities vary, with very soft or hard mattresses, limited or faulty TVs, no A/C or fans, and occasional noise from doors or early golfers.

Related guest reviews

10

Natalie

Jul 13, 2025

·

Stayed 1 night

Only stayed for one night but lovely hotel, big spacious room with opening balcony doors. Great pool and spa area, golf course and grounds around the hotel are beautiful

6

Nick

Jun 29, 2024

·

Stayed 1 night

Terrible television setup in most of the rooms with very limited channel options and in some rooms no EPG option either. For the money I would expect and demand more and better. Also two single beds pushed together isn’t really a king size bed. No very honest.

6

Emma

Sep 1, 2024

·

Stayed 2 nights

We stayed for 2 nights in August 2024 because we had a wedding nearby. The property has a stunning golf course, bed was very comfy and the staff were very friendly and attentive. However, the hotel was too loud for us - the doors of all the rooms slammed shut and it was constant banging from about 6.30am as people started on the golf course. Unfortunately the breakfast was also very poor, and far too expensive for the quality.

4

Richard

Jul 17, 2025

·

Stayed 1 night

Hotel looked nice from the outside, with golf course on room terrace. I booked the deluxe room, expecting a high standard, however, it was a large room, but the bed was very uncomfortable, there was no A/C, the TV was very old and none of limited satellite channels did not work, the bathroom again again a good size, had mould on the ceiling, silicone sealant was just thrown on around the toilet, no extract system and looked very dated and worn. I ate in the restaurant, food was really nice, £40 for 2 courses and 2 diet cokes. Not the best place to stay.

10

Daniel

Aug 8, 2025

·

Stayed 2 nights

Really good size room, was perfect on the ground floor having patio doors open onto a small bistro set. Really comfortable stay. Attentive staff. Didn't eat here as i was working in the area ling hrs but Cant ask for me.

8

Judith

Jul 31, 2025

·

Stayed 1 night

Everything in the main room was excellent. No fan or air conditioning, hence a bit stuffy at night.

8

Robert

May 11, 2025

·

Stayed 1 night

Warm welcome at check in and very efficient. Large comfortable room everything worked . Great staff. . Reasonable food promptly served . Rather noisy at night - mostly single men on golfing weekend so banging doors and boisterous noise after being in the bar!

10

David

Jun 10, 2025

·

Stayed 1 night

The hotel is very good but make sure you get a room close to the lobby as the TV does not work when you are at the end of the building

10

Yvette

Aug 18, 2024

·

Stayed 1 night

Lovely hotel overlooking golf course. Unfortunately our room was right by the first hole and the golfers were out bright and early on the sunday morning and not at all respectful that people were in in bed... we paid £172 for the one night and didnt even get a lazy sunday morning lie in 🤔

8

Scott

Mar 24, 2025

·

Stayed 2 nights

Although a little tired and in need of a freshen up, and although there was a slight drain smell from our shower (not enough to complain about) the room was spacious, clean and well furnished. It had a beautiful view over the golf course. The main downside was the mattress which was a little hard and probably a bit worn out. Otherwise it was lovely and the staff were great overall. The gym and pool were also lovely, and complimentary to hotel guests.

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AI-generated summary based on recent guest reviews

Service

Staff are widely praised as friendly, attentive, and willing to go above and beyond, with several examples of proactive help. Occasional issues include slow or understaffed breakfast service, unmanned or error-prone check-in, and room allocation mistakes.

Related guest reviews

10

Alice

Sep 17, 2025

·

Stayed 4 nights

Lovely hotel with lovely service.

4

David

Dec 12, 2024

·

Stayed 1 night

Hill Valley never fails to disappoint!! Hotels.com refused to refund my money after I entered an incorrect date by error. This is totally IMMORAL. The hotel was virtually empty. My room was COLD on arrival. The TV did not work (wrong remote control left with TV!). No instructions on how to use the Nespresso machine. Chairs in bar restaurant were grubby. My meal was incorrectly described on the menu; some of the food was hot. Some was cold. And served on a cold plate! No condiments on the table. Sound system playing piped music was totally distorted. Needs replacing. Little things mean a lot in a 4* hotel. Hill Valley needs a major shake up and spruce up. It's a shame they have the virtual monopoly on hotel accommodation in the Whitchurch area. Premier Inn would be a better choice.

10

Peter

May 15, 2025

·

Stayed 1 night

An absolutely wonderful stay, nothing was too much trouble for all the staff. The location is stunning, easy to locate, parking a few metres from reception, ideal for couples or larger parties of golfers.

8

Fraser

Aug 9, 2025

·

Stayed 1 night

Turns out that it’s REALLY hard to persuade a taxi to come out to this location unless pre-booked. Staff were super helpful and did eventually get me fixed up, but perhaps on check in you could check if a taxi might be required and advise guests to pre book.

10

Amanda

Apr 2, 2025

·

Stayed 2 nights

Staff were very helpful. Receptionist let us swap rooms when allocated room was right next to lift & I was worried I wouldn’t sleep because of noise. One of the housekeeping staff ran my partner to the wedding venue we had been at the day before when he was unable to get a taxi

4

Emma

Feb 4, 2025

·

Stayed 1 night

We enjoyed our stay in the McDonald hill valley hotel. Bathroom needed redecorating. On arrival, we checked in, as we entered our room we actually walked in on someone in bed who was not at all happy understandably. Neither were we. Somehow we’d been allocated a room that had already been allocated to someone else. Very embarrassing situation. Staff were apologetic and we were offered an upgraded room. Other than that no other problems. The bed was very comfortable.

8

Robert

May 11, 2025

·

Stayed 1 night

Warm welcome at check in and very efficient. Large comfortable room everything worked . Great staff. . Reasonable food promptly served . Rather noisy at night - mostly single men on golfing weekend so banging doors and boisterous noise after being in the bar!

10

Alex

Sep 26, 2025

·

Stayed 2 nights

Great place and staff 👍

10

Jonathan

Nov 24, 2024

·

Stayed 1 night

The staff at this hotel were exceptional. After trying to get a taxi without success and having an injured leg, the front desk staff arranged for one of the other members of the team to drive us to the train station. They went above and beyond and it was really appreciated.

8

Phillip

Aug 28, 2025

·

Stayed 1 night

I booked 10 rooms for family and friends the night before our daughter’s wedding. We arrived and checked in and was given our room key, unfortunately when we arrived at our room it was still occupied. Fortunately nobody was in the room so we returned back to reception and was assigned another room. Had a lovely stay and would not hesitate on staying again. Staff and food was great.

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Location

Set in scenic, quiet grounds by the golf course, with easy on-site parking. It feels somewhat remote, with taxis hard to secure unless pre-booked and a 20-minute walk to Whitchurch.

Related guest reviews

8

Rachel

Aug 8, 2023

·

Stayed 2 nights

Staff were wonderful and welcoming. Willing to fix any problems that arose such as the key card stopping working the second day. Nice rooms, lovely views and nice and quiet location.

10

Peter

May 15, 2025

·

Stayed 1 night

An absolutely wonderful stay, nothing was too much trouble for all the staff. The location is stunning, easy to locate, parking a few metres from reception, ideal for couples or larger parties of golfers.

8

Marie

Nov 9, 2025

·

Stayed 1 night

The hotel grounds are beautiful.

8

Fraser

Aug 9, 2025

·

Stayed 1 night

Turns out that it’s REALLY hard to persuade a taxi to come out to this location unless pre-booked. Staff were super helpful and did eventually get me fixed up, but perhaps on check in you could check if a taxi might be required and advise guests to pre book.

10

Steve

Mar 31, 2023

·

Stayed 1 night

The room was big, modern and spacious. Facilities we’re good Whitchurch is a 20 minute brisk walk. If you need a taxi to come back in the evening, pre-book or you might also striggle to reach any of the nine taxi companies in the area. Breakfast was great as were the pool and gym. I can also recommend the Black Bear in town for its foods and craft ales.

8

philip

Sep 19, 2025

·

Stayed 3 nights

Property was clean and tidy , breakfast was good and served quickly, and it was in a convenient area for sightseeing

6

Robert

Jun 5, 2025

·

Stayed 1 night

Stayed one night to attend a funeral locally. The room was comfortable enough and breakfast was buffet style but fine. EV drivers should note that the charging provider has been rebranded as Roam and not EVC Plus on the signs. Download their app before you arrive as it’s 3G signal strength in the car park. Plenty of chargers though and more being installed which was great to see.

10

Neil

May 13, 2023

·

Stayed 2 nights

Good stay, some maintenance issues and needs some upgrading, staff and location excellent

8

Joanne

Jun 25, 2023

·

Stayed 1 night

Staff were great. The hotel was let down by a group of men shouting obscenities around a table in the bar. They had no consideration for other guests. They clearly had very limited vocabulary. This went on for an hour, so if you have children, I would rethink the stay. Other than that it was a very nice hotel. Lovely location

6

ruth

Sep 15, 2024

·

Stayed 1 night

Needs updating, grounds were beautiful but difficult to get to as there are no cabs available from train station

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Dining

Dining quality and value are inconsistent: many find breakfast limited or overpriced and drinks costly, while some meals are enjoyable. Service can be slow or disorganised at busy times.

Related guest reviews

4

David

Dec 12, 2024

·

Stayed 1 night

Hill Valley never fails to disappoint!! Hotels.com refused to refund my money after I entered an incorrect date by error. This is totally IMMORAL. The hotel was virtually empty. My room was COLD on arrival. The TV did not work (wrong remote control left with TV!). No instructions on how to use the Nespresso machine. Chairs in bar restaurant were grubby. My meal was incorrectly described on the menu; some of the food was hot. Some was cold. And served on a cold plate! No condiments on the table. Sound system playing piped music was totally distorted. Needs replacing. Little things mean a lot in a 4* hotel. Hill Valley needs a major shake up and spruce up. It's a shame they have the virtual monopoly on hotel accommodation in the Whitchurch area. Premier Inn would be a better choice.

10

Paul

Sep 29, 2024

·

Stayed 2 nights

Lovely staff, Breakfast a bit overwhelmed on the Staurday morning, paid £18.00 for a continental Breakfast and there was hardly anything left on the tables, no bread, hardly any cold cuts. Could only have some Granola!!!. For £16.00 at the lounge bar a cafetier with coffee and two breakfast baps with egg sausages and bacon. More value for money than £24.00 for a cooked breakfast or £18.00 for a continental. All this was offset by the great service and lovely staff.

10

Julian

Apr 23, 2025

·

Stayed 1 night

Lovely, large comfortable room. Good gym, decent equipment. Very nice breakfast. A little shocked at price of large glass of wine £18!!!!

8

Ray

Aug 1, 2024

·

Stayed 1 night

Food and service is a let down. Couldnt eat in the conservatory because they said they havnt cleared the empty tables even though more staff than customers. Food came out different to menu. A glass of wine is more expensive than a main course.

6

Emma

Sep 1, 2024

·

Stayed 2 nights

We stayed for 2 nights in August 2024 because we had a wedding nearby. The property has a stunning golf course, bed was very comfy and the staff were very friendly and attentive. However, the hotel was too loud for us - the doors of all the rooms slammed shut and it was constant banging from about 6.30am as people started on the golf course. Unfortunately the breakfast was also very poor, and far too expensive for the quality.

8

Ciara

Sep 11, 2024

·

Stayed 1 night

Overall an okay stay. Car park a tad confusing but depends on which way you enter the hotel grounds. Be careful of old golfers driving at you in their golf buggies in the car park! I was hoping to go for a relaxing swim but it felt more like a busy leisure centre and people doing serious training - not relaxing at all. My room was a deluxe room, however no water or added extras. Bathroom was extremely dated and shower was covered in limescale and mold on the walls. Not to mention some of the complimentary Elemis bottles were empty - I had a “shampoo” one attached to the wall by the sink instead of hand wash? Heater was rubbish. I went for dinner in the restaurant and was told to go around 8:15 as there were two big parties in. I was completely neglected and forgotten about by the staff despite them walking past multiple times. After 20 minutes had gone I had to shout over for them to take my order. Felt sorry for the teenage staff running the place. The food itself was very good. I was woken up 12:45am by guests coming back to their rooms and shouting in the hallway. I was again woken up at 7am by people slamming their doors when leaving - actually woke me up in shock it was that loud. Breakfast times were earlier than expected so acidentally missed it despite paying for it. I think a finish time of 10/10:30 is more acceptable. All in all, was ok but plenty of room for improvement. Was very overwhelming with the amount of golfers and members using the leisure facilities.

8

James

Aug 22, 2024

·

Stayed 1 night

Great for a business trip, good quailty food and nice rooms. Shame the dinner serivce was extremely slow. Highlight being countryside location

6

Mark

Sep 3, 2024

·

Stayed 2 nights

Comfortable rooms, though some areas a little dated now. Quality toiletries. Breakfast if on a room only basis is overpriced at £24.00. We popped down to Sainsbury’s cafe instead - 3 minute drive away.

6

Andrew Charles

Jun 8, 2025

·

Stayed 4 nights

A little run down. Breakfast buffet poor and definitely not worth the money.

4

David

Nov 16, 2025

·

Stayed 1 night

For a 4 star hotel we expected a higher standard. When entering the room it was lovely however the bathroom really let us down. There was mold, thick limescale coming out of the taps. It didn't look clean. The restaurant is extremely overpriced considering the amount of money being spent for the room and the spa, £8 for garlic butter i think is disgusting oh also a service change just to top it all off. The Spa is really where we enjoyed ourselves. The staff are extremely lovely and helpful. We only had half a day but it was well worth it.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1 $85	2 $95	3 $102	4 $103	5 $87	6 $112	7 $141
8 $92	9 $95	10 $104	11 $104	12 $89	13 $114	14 $141
15 $87	16 $96	17 $104	18 $106	19 $81	20 $101	21 $125
22 $88	23 $84	24 $92	25 $101	26 $80	27 $106	28 $125
29 $87	30 $84

Macdonald Hill Valley Hotel, Spa & Golf Resort

Prices for Macdonald Hill Valley Hotel, Spa & Golf Resort

Monthly average prices

About this property

Location

Room options

Standard Room, 1 Double Bed (Standard Double)

Deluxe Room, 1 King Bed (Super Deluxe King)

Room, 1 Double Bed, Accessible (Standard Accessible Double)

Standard Room, 1 King Bed (Standard Golf View)

Superior Room, 1 King Bed (Deluxe King)

Standard Room, 1 King Bed (Standard King)

Standard Room, 2 Twin Beds (Standard Twin)

Guest reviews of Macdonald Hill Valley Hotel, Spa & Golf Resort

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Macdonald Hill Valley Hotel, Spa & Golf Resort

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20 $140	21 $133	22 $109	23 $108	24 $146
25 $87	26 $93	27 $102	28 $102	29 $87	30 $112	31 $138