Albufeira Beach Hotel by Kavia

If yoy want to be in the heart and in the party of Albufeira, this is the spot for you. But expect very loud music until 4 am. Also you will need to wear their bracelet 24/7 for your whole stay. If you don't mind this, I guess this hotel is fine!

I had a very disappointing experience. The hotel is right next to loud bars and party areas, which was never mentioned in the listing. The noise went on until around 4 AM, making it impossible to sleep. The hotel provides earplugs, but that doesn’t make up for the lack of proper information before booking. Guests are required to wear a wristband during the entire stay, which I wasn’t told about beforehand — it was uncomfortable and irritated my skin. The staff were often rude and unhelpful, especially one receptionist, Antonio, whose behavior made me feel very unwelcome. One night, they even called my room at 2 AM to ask for an iron I had borrowed earlier. On top of that, we only received one room key for two people and had to pay a deposit for a second one. Overall, the stay felt unpleasant, stressful, and nothing like the relaxing holiday I expected.

Terrible hotel, the room is not

Lovely hotel and staff, however tv was set at a limit which was unwatchable due to noise from the Strip. Late arrival went smoothly but 11am check out wanted €15 to hold on to your bags!

When we checked in, we noticed several issues with the room. Two lights were not working, one being the main bathroom light, and the bathroom faucet was not mounted properly to the bathroom cabinet. It was brought up with the front desk and they said nothing could be done for at least a week. I fixed the bathroom faucet as best I could, but it ultimately came undone twice during our 4 night stay. The main bathroom light and the other broken light were not fixed at all. When we checked out we had a few hours before leaving to the airport and asked if we could leave 2 small carry on bags in a large vacant area behind their desk. They wanted a €15 charge. I reminded them of the issues we had with pur room thinking that should offset the charge they were after. The desk clerk called the manager who claimed she was too busy to come down. This is a boutique hotel with approximately 30 rooms and I talked to the manager over our 4 nights several times, noting that she never seemed too busy to talk. Based on the poor customer service, and not responding appropriately to a customer complaint, I would definitely think twice before staying here.