Thon Hotel Polar

Das Hotel ist sehr gut. Bemängeln kann man nur die fehlenden Parkmöglichkeiten.

Excellent location. Fantastic breakfast with lots of choice. Lovely room. Kettle and fridge in the room too. Lounge area really nice with free nespresso coffee machine. Really clean throughout the hotel. Would highly recommend

Persone gentile, camera ampia e colazione molto abbondante e variegata. La palestra è di comodo accesso e ben fornita sebbene non grande. Posizione centralissima e ottima pulizia.

Really liked the shuffle board.

Comfortable rooms and decent breakfast. Love the hotel lounge where there is coffee and tea 24/7.

The resort was perfectly located in the city center. Easy to walk around. Staff was friendly. The breakfast was very good and filling with many options. The attached restaurant was also nice.

We got to the property at around 3:30 and the room was not ready yet. We waited in a lounge room that has games and free coffee. The property does not have parking, so you have to use public parking about 30.00 USD a day. The breakfast was so crowded we did not stay. The shower was very small, kept hitting the glass doors. The room was spacious, I never found the TV remote. And the room was clean. There are two elevators, if you are bringing many bags use the second one not the first one by the stairs that is very small. Hotel is close to many stores and shops. It was quiet not noisy at all.

The rooms are well decorated and spacious. The bed was comfortable. The pull out sofa beds are hideous and whenever someone rolls over in the night the sound of springs keeps you awake. The facilities amount to a lounge with free tea and coffee (and water) which are the bare basics. The staff were pleasant enough but none of our issues were resolved. They couldn’t give us a spare pillow which is a hotel basic. The plug in the bathroom sink didn’t work so we could not fill a sink to wash faces or shave. Again, a basic. The restaurant attached to the hotel serves expensive but basic food. That was cold!

The room was comfortable. The staff was very nice, except the TV in my room was "on" (grey light)..the remote would not work to turn it off, and I could not access the plug. The receptionist tried to fix it, but couldn't then she called the maintenance who never showed up. I asked about it 3 times, but it was never resolved. In fairness I could have moved to a different room but did not. The white out curtains left big verticle streaks of light. ( a little challenging to sleep in the mignight sun). The buffet breakfast was outstanding!!! wonderful staff! Location is excellent. Very Friendly receptionist staff. Lobby/ salon is comfortable, with free coffee and a great shuffleboard table. I would definitely return to this hotel, but would insist on moving to a different room right away if there were any issues.

Really great value for money. Breakfast was great. There's free coffee with Nespresso pods in the area just off reception. All the staff were super helpful. Rooms are basic but comfortable and clean.

The room wasn't very clean, the cleaners came around once before 9am and if you had do not disturb up they didn't come back, just left a bag of towels. Breakfast buffet was good, it would be nice for the hot food to be hotter. Breakfast staff very nice. Front desk staff some nice , some not so nice.

Tolle Lage. Leider Sauberkeit im Zimmer hat zu wünschen übrig gelassen. Wer eine Stauballergie hat sollte das Hotel meiden

We had a fantastic stay at Thon Polar. The room was spotless and spacious, staff were very helpful and the breakfast spread was phenomenal. We’ll definitely be back!

Det var beskidt på væggen og masser af støv under sengene

Great location in the city centre. Spacious room - fabulous breakfast. However, room cleaning is not done in the morning, but very late in the afternoon when we were back in the room after a full day out - so the room has not been cleaned for 3 days!

Excelent location. Very good breakfast. Very good service. Our room was quite dirty. Problem fixed after we reported it.

Rent rum, bra frukost, bra läge, smidig in-och utcheckning

This property was extremely dingy, dated, and dirty. Hallway carpets and walls were old, and as such, looked filthy, despite what appeared to be staff’s best efforts. The lighting was depressing and dismal. Our room had stains on the curtains, streaks of wet marks down the walls, and hair in the sink when we arrived. Shower was a nightmare—way too small (despite there being a huge, empty, useless space adjacent to it), nowhere to put toiletries when showering, and guaranteed flooding across the bathroom floor when you opened the shower door to exit. Square, sharp soap dispenser in shower sliced open my shoulder when I bent down to grab something that had fallen. While online photos show the layout of the room accurately, they don’t reflect the condition of it. Reminded me of a dorm room last updated in 2001. On the plus side, the staff was extremely pleasant and the complimentary breakfast buffet was surprisingly amazing—perhaps better than any breakfast I’ve ever had at a hotel. Fresh, prepared directly in front of you, with a massive assortment of items. All in all, we were extremely disappointed in this hotel considering the price. It was slightly cheaper than other properties in the area, but given the choice again, we would have paid more to be elsewhere.

Soggiorno di due notti. Nessuna pulizia o cambio lenzuola/asciugamani. Buona la colazione che inizia però tardi (il sabato alle ore 8). Per chi deve partire con un aereo in mattinata preparano un sacchetto con una mela, un sandwich immangiabile e una piccola bottiglietta di succo d'arancia. Giudizio complessivo negativo.

We absolutely loved this hotel - our favourite in Norway so far. The breakfast is excellent. The staff go above and beyond, and the rooms are very clean. We really enjoyed our 3 night stay here, and would definitely come again.

Room was great In size and comfort, breakfast brilliant and staff helpful, the water for shower could be hotter (just about warm bordering cold). Hotel is in a great location and easy to reach anywhere in tromso

Great position, rooms tired and small. No safe in room. Expensive for amenities offered

The room is on the small side, however Thon group of hotels that boasts to have the best breakfast spread in Norway definitely holds some truth to it. Throughout my many hotels stay in Norway, I found their breakfast to be the best so far. Reception was friendly albeit check-in was a little slow due to only 1 person attending to multiple customers.

Great location in central Tromso. Fantastic breakfast including a great choice of gluten free items. Lovely lounge area with free coffee, great as a spot to chill out after room check out or while waiting for transport. Room was very comfortable and cosy. Lovely modern bathroom with a nice selection of complimentary toiletries. Only criticism of our stay is that the shower was not very powerful and the water temperature was too cool for our liking, other than that everything was great.

Good location. Spacious room. Great breakfast.

The guy at the front desk was very nice and helpful. We had a large nice business room and the bed was comfortable.

The hotel is fine, but has problem: the rooms are very small and there is not really much space to put suitcases. Tricky, as there's not much storage, and they don't fit under the bed. As two people with two suitcases we found it very difficult to organise stuff.

only stayed for 1 night due to cancelled flight checked in after midnight was extremely expensive for a tiny room with a very small double bed. would not recommend staying for more than 1 night. breakfast was good

Centrally located, clean and spacious. Our room was a bit noisy due to it being above a shop that had music on from 0800. Breakfast was good selection but overcrowded due to tourist groups.

Chambre fonctionnelle mais lit de 160... c'est petit

The room wasn't very clean, the cleaners came around once before 9am and if you had do not disturb up they didn't come back, just left a bag of towels. Breakfast buffet was good, it would be nice for the hot food to be hotter. Breakfast staff very nice. Front desk staff some nice , some not so nice.

Helt ok sentralt liggende hotell. Eneste minuset var at tv en på rommet ikke fungerte. Men lot meg bytte til et annet rom omgående = god sevice. Kansje litt dyrt hotell, men det ser ut som prisene generelt er på et høyt nivå.

Found the staff at the front desk a bit rude. Also when checking in had to wait for about 5 minutes since nobody was at the front desk neither there was an option to call for assistance. The lady came from outside, not sure what she was doing on the street while she was supposed to be at the front desk.

I'm a single woman with a 10 year old son and we had a wonderful time here. The staff were so friendly and helpful. The beds were super comfy, the room was lovely and warm. The quilts were really good quality down and little things like that make all the difference! My son and I loved the breakfast, a great variety to choose from. My son is really fussy so that's a massive compliment. The hotel was impeccably clean and I loved the body lotion in the rooms. The staff made the hotel amazing, it was good without but the friendly staff who couldn't do enough to help, really made our holiday. Thank you all at hotel thon polar. We had an amazing holiday and I hope to come back later in the year!

We had such a great 6 night stay here and the staff was fantastic. The breakfast was amazing every day. The room was very comfortable. They secured a taxi for us ahead of our airport departure even tho our last 3 nights were at a VRBO. Close to everything you need and in the city center.

This is a very nice hotel. The rooms/beds were comfortable, and the front desk staff were very helpful. We would definitely stay here again.

Great hotel in the city centre, close to everything. Staff were helpful and breakfast buffet was fantastic!

The staff in the reception area were excellent. Very helpful and knowledgeable.

Not once did anyone ask me how my stay went, and the internet TV didn’t work. I notified two staff persons of this. One said “check in with us tomorrow” and so I did. The second affiliate was kind enough to come up to my room to troubleshoot but upon concluding the port was broken, “they’d send a technician.” I never heard anything about it again. This hotel was very expensive for such poor service. It would be advisable to spend just a bit more at a more reputable brand such as Radisson.

The room was comfortable. The staff was very nice, except the TV in my room was "on" (grey light)..the remote would not work to turn it off, and I could not access the plug. The receptionist tried to fix it, but couldn't then she called the maintenance who never showed up. I asked about it 3 times, but it was never resolved. In fairness I could have moved to a different room but did not. The white out curtains left big verticle streaks of light. ( a little challenging to sleep in the mignight sun). The buffet breakfast was outstanding!!! wonderful staff! Location is excellent. Very Friendly receptionist staff. Lobby/ salon is comfortable, with free coffee and a great shuffleboard table. I would definitely return to this hotel, but would insist on moving to a different room right away if there were any issues.

Sehr zentral-alles fussläufig erreichbar.

Nice hotel room. Unfortunately noisy, with dumping glass recycles nearby for extended periods of time.

Mye støy på rommet vårt som ligger rett over butikken normal, de startet å spille musikk kl 08:10 på morgenen. Helt sykt å ha et familierom der og i tillegg mye støy fra gata da det er en bar rett ved siden av hotellet. Mye rop og skrik fra folk utenfra. Blir nok ikke bruke dette hotellet flere ganger til familieferie.

Hotel expetacular e com excelente custo benefício. Muito bem localizado, literalmente, no centro de Tromsø. Fizemos praticamente tudo à pé. Café da manhã excelente. No nosso quarto, teve arrumação todos os dias, mas nao teve limpeza do banheiro, apenas troca de toalhas. Único ponto que talvez possa ser corrigido pelo hotel. No mais, só elogios.

Great position, rooms tired and small. No safe in room. Expensive for amenities offered

The resort was perfectly located in the city center. Easy to walk around. Staff was friendly. The breakfast was very good and filling with many options. The attached restaurant was also nice.

Fantastic stay at Hotel Thin Polar in Tromso. Conveniently located near good restaurants, museums and sites. The hotel staff is very friendly and helpful with extra information about transit and directions around the hotel. The room is efficient, clean, bed comfy. Hotter water in the shower would have been exceptional but adequate as is. The breakfast buffet is amazing!! Full board of every kind of breakfast wanted, both Norwegian and other cultural fare, including a very good array of gluten free food. I highly recommend Hotel Thon Polar.

Hotel very good value Noise from main road outside front of hotel from early hours disturbed sleeping

Breakfast, perfect location in the city center, heated sidewalk tin front of hotel to melt snow & not form ice.

Great location. Loved staying there. Close to airport bus and public transport.

The room wasn't very clean, the cleaners came around once before 9am and if you had do not disturb up they didn't come back, just left a bag of towels. Breakfast buffet was good, it would be nice for the hot food to be hotter. Breakfast staff very nice. Front desk staff some nice , some not so nice.

The breakfast was excellent! Hot food, cold meats and cheeses and a good variety of fruit and pastries. First class for the money

The room is on the small side, however Thon group of hotels that boasts to have the best breakfast spread in Norway definitely holds some truth to it. Throughout my many hotels stay in Norway, I found their breakfast to be the best so far. Reception was friendly albeit check-in was a little slow due to only 1 person attending to multiple customers.

Great hotel in the city centre, close to everything. Staff were helpful and breakfast buffet was fantastic!

Great location in central Tromso. Fantastic breakfast including a great choice of gluten free items. Lovely lounge area with free coffee, great as a spot to chill out after room check out or while waiting for transport. Room was very comfortable and cosy. Lovely modern bathroom with a nice selection of complimentary toiletries. Only criticism of our stay is that the shower was not very powerful and the water temperature was too cool for our liking, other than that everything was great.

Soggiorno di due notti. Nessuna pulizia o cambio lenzuola/asciugamani. Buona la colazione che inizia però tardi (il sabato alle ore 8). Per chi deve partire con un aereo in mattinata preparano un sacchetto con una mela, un sandwich immangiabile e una piccola bottiglietta di succo d'arancia. Giudizio complessivo negativo.

Excellent all around! The rooms were functional and clean; staff were friendly and helpful; and the breakfast was absolutely phenomenal!

Excellent breakfast.

Very clean hotel, our room had double bed and sofa bed which pulled out converts into double bed again, mattress on it just superb. Breakfast outstanding with choices and and the cherry on the top they had all different ginger shots and chia seed concoctions. Staff very friendly.

Centrally located, clean and spacious. Our room was a bit noisy due to it being above a shop that had music on from 0800. Breakfast was good selection but overcrowded due to tourist groups.