Is parking available at the property?

Limited parking is available onsite for a fee of EUR 7 per day, located approximately 328 feet away. Parking height restrictions apply, and a reservation is not required.

What type of breakfast is offered and what are the serving hours?

A buffet breakfast is available daily from 6:30 AM to 10 AM for a fee of approximately EUR 12.90 per person.

Are pets allowed at the property?

Pets are allowed at the property with a fee of EUR 5 per pet, per night. Service animals are exempt from fees.

What are the standard check-in and check-out times?

Check-in is from 2:00 PM to 11:59 PM, and check-out is at 12:00 PM. Early or late check-in/check-out may be available upon request, but additional charges may apply.

What accessibility features are available for guests with disabilities?

The property offers limited wheelchair accessibility, including step-free entrances and accessible public areas. However, specific details about accessible rooms and bathrooms are not provided.

What is the location of the property in relation to key landmarks?

The hotel is centrally located in Carcassonne, just 0.1 km from Raymond Chesa Leisure Park and 0.2 km from Old Bridge and Pont-Neuf de Carcassonne. It is also close to the Museum of Fine Arts, approximately 0.3 km away.

What are the policies for guests staying with children?

Children are allowed at the property, and there is no charge for children under 18 years of age.

Ibis Carcassonne Centre - La Cité Hotel

Average nightly price at ibis Carcassonne Centre - La Cité by month, last 12 months (USD)
Month	Average price
January	US$83
February	US$82
March	US$83
April	US$86
May	US$90
June	US$91
July	US$103
August	US$100
September	US$97
October	US$92
November	US$83
December	US$86

What guests think

At ibis Carcassonne Centre - La Cité, travellers praise the central location between the old citadel and town and consistently friendly, helpful staff, while noting compact, no-frills rooms with dim lighting and some dated features that suit short stays.

Cleanliness is mixed, with some rooms and bathrooms reported very clean and others mentioning mould, dust, or maintenance issues. Noise and small bathrooms appear in several reviews, and the lift has occasionally been out of order. There is no on-site parking, but public parking nearby is used by guests, and breakfast is generally well liked though some found it basic or not replenished. Expect a simple, well located budget stay.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Facilities are basic, with no on-site parking and reliance on nearby public parking; several guests noted elevator outages.

Related guest reviews

10

Alexandre

4 Jun 2022

·

Stayed 1 night

Muy amable el personal, han ofrecido el parking para la moto grátis, el clóset para guardar la ropa y el baño de la recepción. Muy bien ubicado, se puede acceder a las atracciones céntricas caminando. La habitación es algo pequeña pero está bien. Lo recomiendo mucho!!

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8

George

21 Jul 2022

·

Stayed 1 night

Prima en lekker koel op de niet al te grote kamer. Badkamertje voldoende functioneel. Wel op loopafstand van oude kasteelstad Carcassonne. Mooie en bewaakte parking onder plein voor het hotel.

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10

BARBARA

4 Jun 2025

·

Stayed 2 nights

Dommage que l'hotel ne dispose pas d'un parking

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8

bruno

14 Apr 2024

·

Stayed 1 night

Attention, Impossible garer votre voiture au parking Gambetta les dimanches, jours fériés et après 20h

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2

Eric

15 Jan 2026

·

Stayed 1 night

Parking très difficile d'accès, ascenseur en panne alors que la chambre était au second étage, escalier très sale avec de la terre partout, chambre minuscule. Pas de restauration, hotel à fuir

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10

Hernan

28 May 2023

·

Stayed 1 night

Great place to stay. Close to the old city, restaurants, and parking place a block away at very reasonable price.

6

Karsten

6 Oct 2024

·

Stayed 1 night

Leider hat der Fahrstuhl nicht funktioniert und wir mussten unser Gepäck in die dritte Etage hoch tragen.

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10

michel

19 Jul 2023

·

Stayed 2 nights

Très bien situé. A 2 pas de la cité. Parking longue durée très proche de l'hôtel très appréciable (mais payant). Seul bémol, chambre un peu petite.

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6

Laetitia

6 Dec 2025

·

Stayed 1 night

Chambre propre mais un peu sombre Personnel sympathique Pas de parking

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Cleanliness

Cleanliness feedback is mixed: some found rooms and bathrooms clean, while others reported mould, dust, and worn or poorly maintained fixtures.

Related guest reviews

2

Stéphane

11 Aug 2024

·

Stayed 1 night

Cet hôtel n'est pas digne du groupe Accor... Salle de bain avec de l'eau dans les murs... parois de douches jaunies en partie inférieure, coton-tige usagé au sol... poussière partout au sol... rien n'est propre. Une lampe est cassée et pas remplacée... le pommeau de douche ne tient pas... aucun respect du client SAUF le personnel très agréable mais qui semble dépassé par mes remarques. Les hôtels du groupe Accor étaient mieux tenus par le passé. Nous ne sommes pas prêts de revenir et nous vous déconseillons vraiment cet hôtel...

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8

Yannick

1 Oct 2024

·

Stayed 1 night

Propre, chambre pratique mais pas trop grand et un peu chère pour la province. Receptionniste sympa

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4

Ana Maria Poullet

19 Oct 2024

·

Stayed 1 night

Habitación pequeña, mal iluminada, con polvo en los rincones y moho en juntas del baño. La luz no permitía leer en la cama y menos en la pequeña mesa que quedaba oscura. Ló único bueno el desayuno.

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6

Magdalena

29 Sept 2023

·

Stayed 1 night

Personnel très agréable. La salle de bain vetuste et mal entretenue, rideau de douche sale, chambre pas du tout agréable, vue sur une friche immobilière. Trop chère vs prestation.

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10

Stéphanie

12 Oct 2023

·

Stayed 3 nights

Très bon accueil Chambres propres Situation de l'hôtel à proximité de la cité

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10

John

14 Sept 2024

·

Stayed 2 nights

Great location, perfectly situated in between the old and new city! Beautiful stroll through the new city ( which is about 800 years old) will take you from the gare to the hotel. From the hotel, an awesome walk over the vieux pont will take you to the old city and the chateau comtal. Keep in mind, rooms are very small and so are the bathrooms. But it is well kept and clean. Dont expect a lot amenities in the room. But there is hot water available in the lobby. The hotel over looks the pretty Gambetta Square and is a stone's throw from the Art Gallery which is free.

6

Laetitia

6 Dec 2025

·

Stayed 1 night

Chambre propre mais un peu sombre Personnel sympathique Pas de parking

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8

Craig

2 May 2025

·

Stayed 1 night

Property clean and tidy. Perfect position for exploring Carcassonne and close enough to transport links

8

Anthony

30 Oct 2025

·

Stayed 2 nights

A really well placed hotel, with some of the most friendly and helpful staff that I've ever encountered in a hotel! Breakfast was a real surprise, a good variety on offer. I thought that the bathroom was dimly lit, and the mould marks in places were unsightly - but it all worked and was absolutely adequate. I would definitely stay here again. A fabulous Italian restaurant is a short walk away too - "La Divine Comedie".

6

Gabriela

1 Apr 2024

·

Stayed 1 night

The hotel is located between the bastide and the medieval city so the it is practical. It is in front of a nice park however you can get a room looking to the back which is not a nice view. The room was not that good. Not very clean, specially the bathroom, bad pillows and not a useful hairdryer. I wanted to use a toilet when I collected my bag from the concierge and it was closed. Not nice that I couldn't even use a toilet after staying there.

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Rooms

Rooms are very small and basic, with dim lighting and dated decor noted by several guests. Some reported noise from doors or street, hard or narrow beds, and occasional AC issues; views vary between the park and a less attractive rear outlook.

Related guest reviews

8

DAVID

5 Sept 2024

·

Stayed 2 nights

Well located hotel between the medieval town and the modern town,breakfast was simple , but nice.It should be noted that the bedrooms are very small,and only really suitable for a short stay.We would like to thank the exceptional staff ,who helped us by sorting out an urgent travel situation .....we very much appreciate them going the extra mile to help us ...

10

Kevin

9 Apr 2023

·

Stayed 1 night

Although you are made aware the room is small - it is VERY SMALL. The bathroom was so tiny we gave up on the idea of a shower in the morning. The beds were narrow and hard as rock. Marie who greeted us at reception was exceptionally professional and helpful -a big thankyou to her. I don’t think we will be going back to this hotel again.

4

Alexandra

13 Apr 2025

·

Stayed 1 night

Aucune insonorisation on entend les portes et les gens parles

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8

Richard

25 Dec 2024

·

Stayed 2 nights

The room was a little cramped. No carpet on floor. Washbasin plug would not release.

8

yang

7 Oct 2022

·

Stayed 1 night

The property itself is rather poor. The breakfast was good. The room air conditioning did not work well. Doors make loud noises when closing.

8

Pascal

28 Oct 2025

·

Stayed 1 night

L’éclairage à revoir ….

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10

John

14 Sept 2024

·

Stayed 2 nights

Great location, perfectly situated in between the old and new city! Beautiful stroll through the new city ( which is about 800 years old) will take you from the gare to the hotel. From the hotel, an awesome walk over the vieux pont will take you to the old city and the chateau comtal. Keep in mind, rooms are very small and so are the bathrooms. But it is well kept and clean. Dont expect a lot amenities in the room. But there is hot water available in the lobby. The hotel over looks the pretty Gambetta Square and is a stone's throw from the Art Gallery which is free.

8

Alan

21 May 2024

·

Stayed 4 nights

Room very small. Should have been classed budget

4

Mathieu

28 Oct 2025

·

Stayed 1 night

Trop de bruit. On m’a donné une chambre côté rue alors que l’hôtel disposait de chambres côté cours

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8

Anthony

30 Oct 2025

·

Stayed 2 nights

A really well placed hotel, with some of the most friendly and helpful staff that I've ever encountered in a hotel! Breakfast was a real surprise, a good variety on offer. I thought that the bathroom was dimly lit, and the mould marks in places were unsightly - but it all worked and was absolutely adequate. I would definitely stay here again. A fabulous Italian restaurant is a short walk away too - "La Divine Comedie".

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Service

Service is frequently praised as friendly, attentive and helpful, with staff often going the extra mile; issues, when raised, were generally addressed.

Related guest reviews

8

Rosalind

18 Jun 2024

·

Stayed 4 nights

Staff were excellent and very helpful. Breakfast was excellent. Room a bit compact but had all that was needed. Behind was a bit grim and the eating out area could do with landscaping. We would go again.

10

Akira

30 Jul 2024

·

Stayed 1 night

親切、丁寧な対応

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8

DAVID

5 Sept 2024

·

Stayed 2 nights

Well located hotel between the medieval town and the modern town,breakfast was simple , but nice.It should be noted that the bedrooms are very small,and only really suitable for a short stay.We would like to thank the exceptional staff ,who helped us by sorting out an urgent travel situation .....we very much appreciate them going the extra mile to help us ...

8

Honor Elizabeth

28 Dec 2023

·

Stayed 2 nights

The staff were friendly and attentive. We had a couple of problems with our room but everything was soon addressed. Breakfast was basic but plentiful. The hotel is centrally placed and close to the airport shuttle bus.

10

Fong Wanda

14 Dec 2025

·

Stayed 2 nights

Personnel à l écoute, professionnel. Hotel bien placé, pratique aussi bien pour aller au centre ville qu à la cité.

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10

Thomasine

10 Sept 2025

·

Stayed 6 nights

The location was perfect and the staff was far beyond expectation.

8

Melissa

14 Oct 2024

·

Stayed 1 night

Good value. Thoughtful staff. Excellent breakfast.

10

david

2 May 2024

·

Stayed 2 nights

Compact hotel Staff very helpful

10

nathalie

20 May 2025

·

Stayed 5 nights

Un grand merci à Tatyana et Marie pour leur gentillesse, professionalisme et aide précieuse pour nous guider dans la ville de Carcassonne

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8

Anthony

30 Oct 2025

·

Stayed 2 nights

A really well placed hotel, with some of the most friendly and helpful staff that I've ever encountered in a hotel! Breakfast was a real surprise, a good variety on offer. I thought that the bathroom was dimly lit, and the mould marks in places were unsightly - but it all worked and was absolutely adequate. I would definitely stay here again. A fabulous Italian restaurant is a short walk away too - "La Divine Comedie".

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AI-generated summary based on recent guest reviews

Location

Widely praised central location between the medieval Cité and the bastide/new town, near the park and transport, with most sights and areas walkable.

Related guest reviews

10

Augusto

5 Aug 2023

·

Stayed 1 night

Very good hotel in city center near atractions.

10

M

13 Apr 2023

·

Stayed 2 nights

Friendly and helpful staff. Small room but great location making everything in walkable distance. Close to the medieval city, close to the canal to walk along, close to the town square for restaurants and shopping.

8

DAVID

5 Sept 2024

·

Stayed 2 nights

Well located hotel between the medieval town and the modern town,breakfast was simple , but nice.It should be noted that the bedrooms are very small,and only really suitable for a short stay.We would like to thank the exceptional staff ,who helped us by sorting out an urgent travel situation .....we very much appreciate them going the extra mile to help us ...

10

Fong Wanda

14 Dec 2025

·

Stayed 2 nights

Personnel à l écoute, professionnel. Hotel bien placé, pratique aussi bien pour aller au centre ville qu à la cité.

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8

Colette

17 May 2025

·

Stayed 3 nights

Hôtel bien situé. Bel environnement, à côté de la Place Gambetta, magnifique parc avec fleurs et fontaine. À quinze minutes de la Cité médiévale, à cinq minutes de la Place Carnot et à dix minutes de la gare.

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10

Kate

16 Jun 2025

·

Stayed 3 nights

Great location - easy walk up to the old city

10

Ernesto

16 Sept 2024

·

Stayed 1 night

Bien. Buena unicación

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10

John

14 Sept 2024

·

Stayed 2 nights

Great location, perfectly situated in between the old and new city! Beautiful stroll through the new city ( which is about 800 years old) will take you from the gare to the hotel. From the hotel, an awesome walk over the vieux pont will take you to the old city and the chateau comtal. Keep in mind, rooms are very small and so are the bathrooms. But it is well kept and clean. Dont expect a lot amenities in the room. But there is hot water available in the lobby. The hotel over looks the pretty Gambetta Square and is a stone's throw from the Art Gallery which is free.

8

Craig

2 May 2025

·

Stayed 1 night

Property clean and tidy. Perfect position for exploring Carcassonne and close enough to transport links

8

Anthony

30 Oct 2025

·

Stayed 2 nights

A really well placed hotel, with some of the most friendly and helpful staff that I've ever encountered in a hotel! Breakfast was a real surprise, a good variety on offer. I thought that the bathroom was dimly lit, and the mould marks in places were unsightly - but it all worked and was absolutely adequate. I would definitely stay here again. A fabulous Italian restaurant is a short walk away too - "La Divine Comedie".

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Dining

Breakfast is generally good to excellent for a simple buffet, though a few guests found it basic, limited, or not replenished.

Related guest reviews

8

Rosalind

18 Jun 2024

·

Stayed 4 nights

Staff were excellent and very helpful. Breakfast was excellent. Room a bit compact but had all that was needed. Behind was a bit grim and the eating out area could do with landscaping. We would go again.

10

Carole

17 May 2025

·

Stayed 4 nights

Breakfast wasn’t good, the only hot food was eggs. Items not replenished. Not much fruit. Room very dark.

8

Claudia

3 Jun 2023

·

Stayed 2 nights

Buena ubicación para llegar caminando a la ciudad medieval. Desayuno variado. Las habitaciones son pequeñas e incómodas. El baño es muy muy pequeño

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8

Honor Elizabeth

28 Dec 2023

·

Stayed 2 nights

The staff were friendly and attentive. We had a couple of problems with our room but everything was soon addressed. Breakfast was basic but plentiful. The hotel is centrally placed and close to the airport shuttle bus.

8

Melissa

14 Oct 2024

·

Stayed 1 night

Good value. Thoughtful staff. Excellent breakfast.

4

Ana Maria Poullet

19 Oct 2024

·

Stayed 1 night

Habitación pequeña, mal iluminada, con polvo en los rincones y moho en juntas del baño. La luz no permitía leer en la cama y menos en la pequeña mesa que quedaba oscura. Ló único bueno el desayuno.

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10

Ellen

19 Jun 2023

·

Stayed 1 night

The hotel is located in front of a park and has close proximity to the town with plenty of restaurants and shopping opportunities. It is walking distance from the ancient walled city grounds. The hotel breakfast is very good and you can eat indoors or on the outdoor patio. It is a great spot and I would stay there again.

8

yang

7 Oct 2022

·

Stayed 1 night

The property itself is rather poor. The breakfast was good. The room air conditioning did not work well. Doors make loud noises when closing.

6

Marta

31 Dec 2022

·

Stayed 19,355 nights

Habitación pequeña pero bien. Muy bien situado. El desayuno poca variedad. Tienen muy poco personal. A la hora del desayuno hay solo una persona controlando el desayuno y una en la recepción que se dan soporte la una a la otra como pueden. Pongan más personal!

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8

Anthony

30 Oct 2025

·

Stayed 2 nights

A really well placed hotel, with some of the most friendly and helpful staff that I've ever encountered in a hotel! Breakfast was a real surprise, a good variety on offer. I thought that the bathroom was dimly lit, and the mould marks in places were unsightly - but it all worked and was absolutely adequate. I would definitely stay here again. A fabulous Italian restaurant is a short walk away too - "La Divine Comedie".

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1 $98	2 $78	3 $81
4 $81	5 $86	6 $88	7 $86	8 $91	9 $81	10
11 $98	12 $91	13 $89	14 $89	15 $98	16 $79	17 $79
18 $79	19 $86	20 $86	21 $86	22 $86	23 $79	24 $79
25 $79	26 $86	27 $86	28 $86	29 $86	30 $79	31 $79

Su	Mo	Tu	We	Th	Fr	Sa
1 $79	2 $79	3 $79	4 $79	5 $79	6 $79	7 $79
8 $79	9 $79	10 $79	11 $79	12 $79	13 $79	14 $79
15 $79	16 $79	17 $79	18 $79	19 $79	20 $79	21 $79
22 $79	23 $79	24 $79	25 $79	26 $79	27 $79	28 $79
29 $79	30 $79

ibis Carcassonne Centre - La Cité

Prices for ibis Carcassonne Centre - La Cité

Monthly average prices

About this property

Location

Room options

Standard Twin Room, 2 Twin Beds

Standard Double Room, 1 Double Bed

Guest reviews of ibis Carcassonne Centre - La Cité

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about ibis Carcassonne Centre - La Cité

Prices for upcoming dates