Hotel Baia di Puolo
From
$99
/ night
Prices for Hotel Baia di Puolo
Select dates to see prices and availability
From
$99
/ night
Monthly average prices
Nightly prices at Hotel Baia di Puolo average $92 in April, the cheapest month, and $201 in August, the most expensive, based on the last 12 months.
| Month | Average price |
|---|---|
| April | $92 |
| May | $147 |
| June | $160 |
| July | $156 |
| August | $201 |
| September | $178 |
| October | $101 |
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Most expensive: August (~$201)
Cheapest: April (~$92)
About this property
Take advantage of recreation opportunities such as a private beach, or other amenities including complimentary wireless internet access and tour/ticket assistance.
Amenities
Take advantage of recreation opportunities such as a private beach, or other amenities including complimentary wireless internet access and tour/ticket assistance.
Business amenities
Featured amenities include a 24-hour front desk, luggage storage, and a safe deposit box at the front desk.
Dining
You can enjoy a meal at the restaurant serving the guests of Hotel Baia di Puolo, or stop in at the snack bar/deli. Unwind at the end of the day with a drink at the bar/lounge or the beach bar. A complimentary continental breakfast is served daily from 7:30 AM to 10:00 AM.
Rooms
Make yourself at home in one of the 50 guestrooms featuring minibars. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms feature showers, bidets, and hair dryers. Conveniences include phones, as well as safes and desks.
Location
When you stay at Hotel Baia di Puolo in Sorrento, you'll be by the sea, within a 15-minute drive of Corso Italia and Piazza Tasso. This beach hotel is 2.5 mi (4 km) from Sorrento Beach and 17.2 mi (27.6 km) from Pompeii Archaeological Park.
What's nearby
Puolo Beach(0.1 miles)
La Pignatella Beach(0.8 miles)
Baths of Queen Giovanna(1 miles)
Bagni Regina Giovanna(1 miles)
Sorrento Beach(2.1 miles)
Museo Bottega della Tarsia Lignea(2.2 miles)
Villa Fiorentino(2.2 miles)
Bastion of Parsano(2.3 miles)
Sorrento Cathedral(2.3 miles)
Piazza Tasso(2.4 miles)
Sedile Dominova(2.4 miles)
Basilica di Sant'Antonio(2.4 miles)
Chiesa di San Francesco(2.4 miles)
Piazza Sant'Antonino(2.4 miles)
Chiostro di San Francesco(2.4 miles)
Naples Intl. Airport (NAP)(37.5 miles)
Costa d'Amalfi Airport (QSR)(47.7 miles)
Safe-Deposit Box
Private beach
Fishing
Towels
Luggage Storage
Free Parking
Location
Marina di Puolo 10, Marina di Puolo, Massa Lubrense, Italy
Puolo Beach (0.1 miles)
La Pignatella Beach (0.8 miles)
Baths of Queen Giovanna (1 miles)
Bagni Regina Giovanna (1 miles)
Sorrento Beach (2.1 miles)
Museo Bottega della Tarsia Lignea (2.2 miles)
Guest reviews of Hotel Baia di Puolo
8.6
Fabulous
Based on 503 verified reviews
Who stays here?
Couple
50%
Family
31%
Group
12%
Solo
4%
What guests think
AI-generated summary based on recent guest reviews
Hotel Baia Di Puolo sits in a peaceful bay right on the beach, offering scenic views and a relaxed vibe, with many guests praising its friendly staff, seaside setting, nearby restaurants, and overall value.
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What guests think
Hotel Baia Di Puolo sits in a peaceful bay right on the beach, offering scenic views and a relaxed vibe, with many guests praising its friendly staff, seaside setting, nearby restaurants, and overall value.
Access can be tricky: the bay is remote from Sorrento, taxis cannot reach the hotel, and guests rely on a small shuttle up a steep road that sometimes involves waits, limited hours, or confusing pickup points. The adjacent restaurant receives strong praise, while breakfast quality, variety, and service are inconsistent. Rooms are generally clean and comfortable with lovely sea views, though a few note noise, small or dated bathrooms, and occasional maintenance issues. Best for travelers seeking a quiet base outside Sorrento who are comfortable with the shuttle logistics.
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AI-generated summary based on recent guest reviews
Facilities
Direct beach access with included loungers/umbrellas is a highlight, and a small shuttle links the hotel to the uphill parking and bus stop. Access can be limited after midnight and waits or confusion are reported, but overall facilities are simple.
Related guest reviews
6
maria
Aug 4, 2024
·
Stayed 3 nights
I was shoked when i arrived. We rented a car at the airport abd didnt realize i had to park somewhere else and get a golf cart to take us to the hotel. It was inconvenient as last golf cart was 11pm
I was shoked when i arrived. We rented a car at the airport abd didnt realize i had to park somewhere else and get a golf cart to take us to the hotel. It was inconvenient as last golf cart was 11pm
10
Kathryn
Oct 9, 2025
·
Stayed 7 nights
A little gem of a hotel. Clean room, bathroom, and all public areas. Comfortable bed. Friendly and helpful staff on reception and shuttle cars. Plenty of good fresh food at breakfast. Free beach umbrellas and loungers on lovely beach looking out towards Naples and Vesuvius. Good choice of restaurants nearby. Very good value for money.
A little gem of a hotel. Clean room, bathroom, and all public areas. Comfortable bed. Friendly and helpful staff on reception and shuttle cars. Plenty of good fresh food at breakfast. Free beach umbrellas and loungers on lovely beach looking out towards Naples and Vesuvius. Good choice of restaurants nearby. Very good value for money.
10
Virginia
Jun 30, 2022
·
Stayed 6 nights
Overall a good stay! Service was great. Location is wonderful-right on the beach and a 15 min drive to Sorrento. Has access to lounge chairs and umbrellas. The marina nearby provides access to boat rentals, excursions to Capri, Positano, etc. Since the hotel is down by the beach, the parking is situated at the top and you would have to be shuttled to the hotel. It’s a quick 2 min drive and the shuttle service is available until 12:00 a.m. The restaurant below La Tavernatta was fabulous. Great service, great food, great ambiance! We ate there every night during our stay. It’s a really cute beach but I would recommend that they try to clean it once in awhile (too many cigarette butts).
Overall a good stay! Service was great. Location is wonderful-right on the beach and a 15 min drive to Sorrento. Has access to lounge chairs and umbrellas. The marina nearby provides access to boat rentals, excursions to Capri, Positano, etc. Since the hotel is down by the beach, the parking is situated at the top and you would have to be shuttled to the hotel. It’s a quick 2 min drive and the shuttle service is available until 12:00 a.m. The restaurant below La Tavernatta was fabulous. Great service, great food, great ambiance! We ate there every night during our stay. It’s a really cute beach but I would recommend that they try to clean it once in awhile (too many cigarette butts).
10
Julio
Jul 21, 2024
·
Stayed 4 nights
Was a great experience as it was right on the beach. Hidden from Sorrento's main tourist locations, it was great because it was quite. A place where local Italians go. Enjoyed the restaurant/bar that had bfast included and discount to meals (good food). Staff was very courteous and helpful. Good A/C, clean and room accomodations. The only inconvenience is how you get there and get out. A very steep trail to parking or bus from the hotel. They provide transportation via golf cart but if you have people in front of you, you are looking at ~30 minutes. It wasn't terrible but just caution if you expect to walk out of the hotel, jump in your car/bus and start enjoying other places. Beach was clean and water was clear and refreshing. I would go back to this hotel.
Was a great experience as it was right on the beach. Hidden from Sorrento's main tourist locations, it was great because it was quite. A place where local Italians go. Enjoyed the restaurant/bar that had bfast included and discount to meals (good food). Staff was very courteous and helpful. Good A/C, clean and room accomodations. The only inconvenience is how you get there and get out. A very steep trail to parking or bus from the hotel. They provide transportation via golf cart but if you have people in front of you, you are looking at ~30 minutes. It wasn't terrible but just caution if you expect to walk out of the hotel, jump in your car/bus and start enjoying other places. Beach was clean and water was clear and refreshing. I would go back to this hotel.
8
Michael
Apr 26, 2023
·
Stayed 3 nights
Hotel in a lovely quiet bay / fishing harbour, about 15 minutes from Sorrento. Various 'Good' restaurants nearby, plus shuttle to access the car park which is about 300m away (small road not suitable for large cars)
Hotel in a lovely quiet bay / fishing harbour, about 15 minutes from Sorrento. Various 'Good' restaurants nearby, plus shuttle to access the car park which is about 300m away (small road not suitable for large cars)
8
Geraldine
Jun 8, 2025
·
Stayed 4 nights
The property is very nice, clean, you can get an ocean view room, it has a beach. The only thing I didn’t like was the parking that is high in the mountain and you have to take a shuttle to go to the hotel. We got there at 1am and we were lost. They never informed us where to park. They told us the shuttle was closed after midnight. Thank God we had a small car and went down the mountain hoping to find the hotel. We did, we got our luggages down and then the guy at the front desk went on his small car to show my husband the parking lot up the mountain. They charge you $10 euros each way when is after midnight or before 8am. I wish they could have explained us better the parking situation before our arrival. Also, they should have coordinate better how we were going to meet to get to the hotel if they knew we were getting there after midnight. I called many times before going there and they said just call us when you are at the airport. We did and they said the shuttle is closed.
The property is very nice, clean, you can get an ocean view room, it has a beach. The only thing I didn’t like was the parking that is high in the mountain and you have to take a shuttle to go to the hotel. We got there at 1am and we were lost. They never informed us where to park. They told us the shuttle was closed after midnight. Thank God we had a small car and went down the mountain hoping to find the hotel. We did, we got our luggages down and then the guy at the front desk went on his small car to show my husband the parking lot up the mountain. They charge you $10 euros each way when is after midnight or before 8am. I wish they could have explained us better the parking situation before our arrival. Also, they should have coordinate better how we were going to meet to get to the hotel if they knew we were getting there after midnight. I called many times before going there and they said just call us when you are at the airport. We did and they said the shuttle is closed.
10
MARY
Sep 24, 2025
·
Stayed 4 nights
Staff was helpful and spoke great English. Very clean. Walk out of hotel to beach in front. Chairs and umbrellas included. More secluded than staying in city. But great for a beach vacation. Four restaurant options facing beach. Shuttle to bus stop and parking lot invaluable. Very, very steep with tons of steps to get down to property. Only negative, breakfast wasn’t much and could be improved.
Staff was helpful and spoke great English. Very clean. Walk out of hotel to beach in front. Chairs and umbrellas included. More secluded than staying in city. But great for a beach vacation. Four restaurant options facing beach. Shuttle to bus stop and parking lot invaluable. Very, very steep with tons of steps to get down to property. Only negative, breakfast wasn’t much and could be improved.
6
Priscila
Sep 18, 2024
·
Stayed 2 nights
Hotel é otimo, mas estacionamento é em outro lugar. Depende de transporte do hotel para acessar o estacionamento ou ponto de onibus. Pois a pé é ladeira e longe. E esse transporte é pequeno, então pode demorar.
Hotel é otimo, mas estacionamento é em outro lugar. Depende de transporte do hotel para acessar o estacionamento ou ponto de onibus. Pois a pé é ladeira e longe. E esse transporte é pequeno, então pode demorar.
8
ADRIAN
Jul 10, 2025
·
Stayed 3 nights
I liked the proximity to the sea and the beautiful view of Vesuvius. The shuttle could be improved, as there is a high risk of missing ferries.
I liked the proximity to the sea and the beautiful view of Vesuvius. The shuttle could be improved, as there is a high risk of missing ferries.
10
Alanna
Jun 1, 2024
·
Stayed 4 nights
Absolutely wonderful stay at Hotel Baia. From the moment we arrived, we knew we stumbled upon a hidden gem. The shuttle service was exceptional. The connected restaurant served up culinary delights that left us craving more, the gnocchi was exceptional. The hotel's prime location right on the beach, with private access, was the epitome of relaxation. But what truly made our stay memorable was the warm and welcoming staff, whose hospitality made us feel right at home. Can't wait to return to this slice of paradise!
Absolutely wonderful stay at Hotel Baia. From the moment we arrived, we knew we stumbled upon a hidden gem. The shuttle service was exceptional. The connected restaurant served up culinary delights that left us craving more, the gnocchi was exceptional. The hotel's prime location right on the beach, with private access, was the epitome of relaxation. But what truly made our stay memorable was the warm and welcoming staff, whose hospitality made us feel right at home. Can't wait to return to this slice of paradise!
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AI-generated summary based on recent guest reviews
Cleanliness
Rooms and public areas are generally very clean, with multiple guests praising housekeeping. A few report issues such as bathroom mold, clogged drains, or occasional linen problems.
Related guest reviews
10
Gilbert
Oct 8, 2025
·
Stayed 10 nights
room very clean and friendly staff.
room very clean and friendly staff.
10
GIOVANNI
Oct 11, 2025
·
Stayed 2 nights
Tutto perfetto, pulizia, locali nei dintorni e servizi
Tutto perfetto, pulizia, locali nei dintorni e servizi
10
Deborah
Jun 6, 2022
·
Stayed 3 nights
Beautiful hotel clean with ocean vibe decorated rooms. Hotel has very nice reception workers and staff. very helpful and accommodating to clients. I would recommend this hotel to anyone who is planning a stay in Mass Lubrense, Italy I rate it a 10 Beach is directly across the hotel.
Beautiful hotel clean with ocean vibe decorated rooms. Hotel has very nice reception workers and staff. very helpful and accommodating to clients. I would recommend this hotel to anyone who is planning a stay in Mass Lubrense, Italy I rate it a 10 Beach is directly across the hotel.
10
Maddy
Jul 4, 2024
·
Stayed 4 nights
We loved Hotel Baia! We had some issues with our first room (e.g., clogged drain, stained sheets, no service), however the receptionist happily moved us to a better room. The beach area was beautiful and the food at the restaurant was amazing (especially the ravioli and gnocchi)! The staff were also super helpful; they helped us book an amazing boat ride to Capri and get an early morning taxi for a flight. The shuttle into Sorrento was also great! We recommend this hotel!
We loved Hotel Baia! We had some issues with our first room (e.g., clogged drain, stained sheets, no service), however the receptionist happily moved us to a better room. The beach area was beautiful and the food at the restaurant was amazing (especially the ravioli and gnocchi)! The staff were also super helpful; they helped us book an amazing boat ride to Capri and get an early morning taxi for a flight. The shuttle into Sorrento was also great! We recommend this hotel!
10
Pierre
Jul 30, 2024
·
Stayed 4 nights
L’emplacement au bord de la plage dans une belle marina. La propreté générale et l’amabilité du personnel. Le parking compris et gratuit sur les hauteurs avec une voiturette qui fait la navette entre l’hôtel et le parking situé à environ 700m. Le petit déjeuner et la demi pension à la clé en accord avec le restaurant accolé à l’hôtel. Insonorisation parfois défaillante
L’emplacement au bord de la plage dans une belle marina. La propreté générale et l’amabilité du personnel. Le parking compris et gratuit sur les hauteurs avec une voiturette qui fait la navette entre l’hôtel et le parking situé à environ 700m. Le petit déjeuner et la demi pension à la clé en accord avec le restaurant accolé à l’hôtel. Insonorisation parfois défaillante
10
Jake
Oct 2, 2024
·
Stayed 2 nights
My stay was very enjoyable with helpful staff and good cleaning service.
My stay was very enjoyable with helpful staff and good cleaning service.
10
Walter
Jul 16, 2022
·
Stayed 3 nights
Das Hotel befindet sich nur ein paar Meter entfernt von Meer. Das Personal ist freundlich und verfügbar für jedes Wünsch. Sie anbieten auch ein Transfer Service von Hotel zu Parkplatz (und umgekehrt auch) sodass für die Gäste leichter ist, das hotel zu erreichen. Unsere Zimmer war sauber und komfortable, Klimaanlage ist auch dabei. Wir waren sehr begeistert und wir werden sicher wieder gehen!
Das Hotel befindet sich nur ein paar Meter entfernt von Meer. Das Personal ist freundlich und verfügbar für jedes Wünsch. Sie anbieten auch ein Transfer Service von Hotel zu Parkplatz (und umgekehrt auch) sodass für die Gäste leichter ist, das hotel zu erreichen. Unsere Zimmer war sauber und komfortable, Klimaanlage ist auch dabei. Wir waren sehr begeistert und wir werden sicher wieder gehen!
10
Hervé
May 19, 2024
·
Stayed 2 nights
Magnifique hotel très propre juste devant la plage et restaurants à côté et personnel très agréable
Magnifique hotel très propre juste devant la plage et restaurants à côté et personnel très agréable
10
Giovanni
Jul 25, 2025
·
Stayed 4 nights
We had a great stay . Staff always helpfull, Hotel was very clean. Breakfast was lovely. Amazing views from our room. Would definitely recommend
We had a great stay . Staff always helpfull, Hotel was very clean. Breakfast was lovely. Amazing views from our room. Would definitely recommend
4
Joakim
Sep 30, 2025
·
Stayed 2 nights
Rummet var inget likt någon av bilderna. Badrummet hade kraftigt med svartmögel och inte rörts sen det byggdes på 70-talet. Det fanns en AC på rummet men fjärrkontrollen saknade fungerande display vilket gjorde temperaturvalet något svårt. Själva läget va lite trevligt men det krävdes en 5min bilresa med ”courtesy car” för att inte komma in till stan utan till en busshållplats med där man kan ta bussen in fyra gånger per timme. Maten på hotellet är något man ska undvika till varje pris. Frukosten är tolererbar men inget man drömmer tillbaka till.
Rummet var inget likt någon av bilderna. Badrummet hade kraftigt med svartmögel och inte rörts sen det byggdes på 70-talet. Det fanns en AC på rummet men fjärrkontrollen saknade fungerande display vilket gjorde temperaturvalet något svårt. Själva läget va lite trevligt men det krävdes en 5min bilresa med ”courtesy car” för att inte komma in till stan utan till en busshållplats med där man kan ta bussen in fyra gånger per timme. Maten på hotellet är något man ska undvika till varje pris. Frukosten är tolererbar men inget man drömmer tillbaka till.
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AI-generated summary based on recent guest reviews
Rooms
Many rooms are comfortable with lovely sea views and balconies, though some are small or simply furnished. Several guests mention noise from poor soundproofing, occasional AC or water temperature issues, and a few maintenance quirks.
Related guest reviews
8
Roxane
Jun 1, 2025
·
Stayed 2 nights
Beautiful marina and nice hotel. But the double room with sea view didn’t have a real sea view. From the bed, we could only see the buildings and not the sea at all. The hotel should really put the bed against the other side of the room to avoid sun in the face in the morning and maximize the view on the sea. A bit disappointed to have paid an extra for a sea view and not really have it. Amazing location though!
Beautiful marina and nice hotel. But the double room with sea view didn’t have a real sea view. From the bed, we could only see the buildings and not the sea at all. The hotel should really put the bed against the other side of the room to avoid sun in the face in the morning and maximize the view on the sea. A bit disappointed to have paid an extra for a sea view and not really have it. Amazing location though!
6
Danielle
Jul 29, 2024
·
Stayed 4 nights
The place is right on the beach which is beautiful. The staff are not very friendly and often treat guests as being an inconvenience. The rooms are extremely close and you can hear it everything. At night there is extremely loud music playing until after 2 am. There is no sound proofing which made it extremely hard to sleep which was needed especially when there are early morning activities. Transportation is a huge issue there and that nakes it hard to stay at. The area is beautiful but we would not stay again. If the staff were better it would grately make up for the manu inconveniences
The place is right on the beach which is beautiful. The staff are not very friendly and often treat guests as being an inconvenience. The rooms are extremely close and you can hear it everything. At night there is extremely loud music playing until after 2 am. There is no sound proofing which made it extremely hard to sleep which was needed especially when there are early morning activities. Transportation is a huge issue there and that nakes it hard to stay at. The area is beautiful but we would not stay again. If the staff were better it would grately make up for the manu inconveniences
10
Katherine
Sep 27, 2023
·
Stayed 1 night
Getting to the property from Sorrento is very easy, if you take the bus or a taxi. My brother and I walked; it was a beautiful walk, but very long, and a little dangerous as we had to walk along the side of the road. This is not the hotel's fault/problem by any mean; just a forewarning to anyone staying in this area (don't walk unless you want to get an extra 10-12k steps in that day!) The hotel itself was beautiful. Fantastic view of the ocean from our balcony. The restaurant next door had great food for all meals of the day. A perfect little bay with just a few hotels, so nice and private. The only "issue" I had was with the firmness of the bed; it was too firm and thus uncomfortable for me. The pillows were also not amazing. Otherwise, I would definitely book here again, and recommend it to any of my friends or family looking to stay in the area.
Getting to the property from Sorrento is very easy, if you take the bus or a taxi. My brother and I walked; it was a beautiful walk, but very long, and a little dangerous as we had to walk along the side of the road. This is not the hotel's fault/problem by any mean; just a forewarning to anyone staying in this area (don't walk unless you want to get an extra 10-12k steps in that day!) The hotel itself was beautiful. Fantastic view of the ocean from our balcony. The restaurant next door had great food for all meals of the day. A perfect little bay with just a few hotels, so nice and private. The only "issue" I had was with the firmness of the bed; it was too firm and thus uncomfortable for me. The pillows were also not amazing. Otherwise, I would definitely book here again, and recommend it to any of my friends or family looking to stay in the area.
10
Rakesh
May 30, 2025
·
Stayed 2 nights
Excellent location, spacious and clean rooms. Awesome food nearby. Friendly staff
Excellent location, spacious and clean rooms. Awesome food nearby. Friendly staff
10
Arkady
Jun 30, 2023
·
Stayed 5 nights
Very nice hotel in a beautiful setting. Room was not big, but very comfortable with a balcony and beautiful flowers. Staying in the room, we could here waves. Beach is very nice, just don’t forget to bring swimming shoes. Every one in the hotel and restaurant for breakfast were very helpful. The only thing we didn’t like, was shower, water was switching to cold all the time. But would comeback and stay there again!
Very nice hotel in a beautiful setting. Room was not big, but very comfortable with a balcony and beautiful flowers. Staying in the room, we could here waves. Beach is very nice, just don’t forget to bring swimming shoes. Every one in the hotel and restaurant for breakfast were very helpful. The only thing we didn’t like, was shower, water was switching to cold all the time. But would comeback and stay there again!
10
Pierre
Jul 30, 2024
·
Stayed 4 nights
L’emplacement au bord de la plage dans une belle marina. La propreté générale et l’amabilité du personnel. Le parking compris et gratuit sur les hauteurs avec une voiturette qui fait la navette entre l’hôtel et le parking situé à environ 700m. Le petit déjeuner et la demi pension à la clé en accord avec le restaurant accolé à l’hôtel. Insonorisation parfois défaillante
L’emplacement au bord de la plage dans une belle marina. La propreté générale et l’amabilité du personnel. Le parking compris et gratuit sur les hauteurs avec une voiturette qui fait la navette entre l’hôtel et le parking situé à environ 700m. Le petit déjeuner et la demi pension à la clé en accord avec le restaurant accolé à l’hôtel. Insonorisation parfois défaillante
4
Anders
Jul 1, 2024
·
Stayed 3 nights
Bokat familjerum för 5 personer. På rummet fanns endast 2 handdukar och schampo för 2 personer. Air conditioning var väldigt undermålig och gick endast korta stunder på någon minut innan den stannade och kunde återstartas efter liten stund. Detta felanmäldes omgående till receptionen men ingen förbättring skedde trots deras löften. Detta gjorde att rummet var enormt varmt då enda fönstret vette mot en 2m bred innergård. Solstolar och parasoll skulle ingå enligt beskrivningen och det gjorde det, men endast 1 parasoll och 2 solstolar per rum oavsett hur många som bodde i rummet. Efter en del argumenterande fick vi 2 parasoll och 5 solstolar.
Bokat familjerum för 5 personer. På rummet fanns endast 2 handdukar och schampo för 2 personer. Air conditioning var väldigt undermålig och gick endast korta stunder på någon minut innan den stannade och kunde återstartas efter liten stund. Detta felanmäldes omgående till receptionen men ingen förbättring skedde trots deras löften. Detta gjorde att rummet var enormt varmt då enda fönstret vette mot en 2m bred innergård. Solstolar och parasoll skulle ingå enligt beskrivningen och det gjorde det, men endast 1 parasoll och 2 solstolar per rum oavsett hur många som bodde i rummet. Efter en del argumenterande fick vi 2 parasoll och 5 solstolar.
10
Giovanni
Jul 25, 2025
·
Stayed 4 nights
We had a great stay . Staff always helpfull, Hotel was very clean. Breakfast was lovely. Amazing views from our room. Would definitely recommend
We had a great stay . Staff always helpfull, Hotel was very clean. Breakfast was lovely. Amazing views from our room. Would definitely recommend
4
Joakim
Sep 30, 2025
·
Stayed 2 nights
Rummet var inget likt någon av bilderna. Badrummet hade kraftigt med svartmögel och inte rörts sen det byggdes på 70-talet. Det fanns en AC på rummet men fjärrkontrollen saknade fungerande display vilket gjorde temperaturvalet något svårt. Själva läget va lite trevligt men det krävdes en 5min bilresa med ”courtesy car” för att inte komma in till stan utan till en busshållplats med där man kan ta bussen in fyra gånger per timme. Maten på hotellet är något man ska undvika till varje pris. Frukosten är tolererbar men inget man drömmer tillbaka till.
Rummet var inget likt någon av bilderna. Badrummet hade kraftigt med svartmögel och inte rörts sen det byggdes på 70-talet. Det fanns en AC på rummet men fjärrkontrollen saknade fungerande display vilket gjorde temperaturvalet något svårt. Själva läget va lite trevligt men det krävdes en 5min bilresa med ”courtesy car” för att inte komma in till stan utan till en busshållplats med där man kan ta bussen in fyra gånger per timme. Maten på hotellet är något man ska undvika till varje pris. Frukosten är tolererbar men inget man drömmer tillbaka till.
10
Bezabeth
Oct 11, 2025
·
Stayed 2 nights
The best hotel I stayed in Italy, the view from my room was art, have the beach and the vesuvio just in front. The staff were amazing and help us looking different options for transportation. The restaurant was really good too!! Definetly I would go back there!!!
The best hotel I stayed in Italy, the view from my room was art, have the beach and the vesuvio just in front. The staff were amazing and help us looking different options for transportation. The restaurant was really good too!! Definetly I would go back there!!!
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AI-generated summary based on recent guest reviews
Service
Staff are frequently described as friendly, accommodating, and helpful with transport and excursions. However, some guests report poor communication, unhelpful behavior, or shuttle coordination problems.
Related guest reviews
10
Charlotte
Jun 18, 2025
·
Stayed 4 nights
We had no idea how wonderful this hotel would be! If we could give it an 11/10 we would. The location was a bus and shuttle ride out of Sorrento, so if you are looking to stay somewhere a bit more chilled out I recommend it. As well, the free hotel shuttle that takes you up to the bus stop makes it very easy to get into town. The staff was so helpful and friendly with all our needs, especially with the 24 hour reception. The marina that the hotel is located in is BEAUTIFUL and the beach club that you can go to for free with the hotel out the front is a perfect way to spend a day. The included breakfast buffet is in a beautiful place and great food and coffee. The rooms are equipped with aircon, TV and a mini fridge, as well as a stocked bathroom. The bed is comfy too. I highly recommend you stay here if you are looking for a beachside vacation on the beautiful Amalfi Coast.
We had no idea how wonderful this hotel would be! If we could give it an 11/10 we would. The location was a bus and shuttle ride out of Sorrento, so if you are looking to stay somewhere a bit more chilled out I recommend it. As well, the free hotel shuttle that takes you up to the bus stop makes it very easy to get into town. The staff was so helpful and friendly with all our needs, especially with the 24 hour reception. The marina that the hotel is located in is BEAUTIFUL and the beach club that you can go to for free with the hotel out the front is a perfect way to spend a day. The included breakfast buffet is in a beautiful place and great food and coffee. The rooms are equipped with aircon, TV and a mini fridge, as well as a stocked bathroom. The bed is comfy too. I highly recommend you stay here if you are looking for a beachside vacation on the beautiful Amalfi Coast.
6
Danielle
Jul 29, 2024
·
Stayed 4 nights
The place is right on the beach which is beautiful. The staff are not very friendly and often treat guests as being an inconvenience. The rooms are extremely close and you can hear it everything. At night there is extremely loud music playing until after 2 am. There is no sound proofing which made it extremely hard to sleep which was needed especially when there are early morning activities. Transportation is a huge issue there and that nakes it hard to stay at. The area is beautiful but we would not stay again. If the staff were better it would grately make up for the manu inconveniences
The place is right on the beach which is beautiful. The staff are not very friendly and often treat guests as being an inconvenience. The rooms are extremely close and you can hear it everything. At night there is extremely loud music playing until after 2 am. There is no sound proofing which made it extremely hard to sleep which was needed especially when there are early morning activities. Transportation is a huge issue there and that nakes it hard to stay at. The area is beautiful but we would not stay again. If the staff were better it would grately make up for the manu inconveniences
2
Madison
Jul 1, 2025
·
Stayed 2 nights
The staff were not very helpful or nice. Their shuttle driver hit me and then ran my foot over with a golf cart as he was not paying attention. All the staff did was give me some ice. Not even a free dinner to make up for this accident caused by their man. There are little to no signs for the hotel, and the one hidden sign only shows part of the name. Their location on maps does not match their location. It is extremely difficult to get to the hotel. Although only 2km from Sorrento, their shuttle will not come to get you. You must take a bus out of town to a parking lot and the golf cart shuttle will pick you up at the top of the hill. He is a crazy driver. The beach front was really nice but again staff were not friendly or helpful in assigning you are spot on the beach.
The staff were not very helpful or nice. Their shuttle driver hit me and then ran my foot over with a golf cart as he was not paying attention. All the staff did was give me some ice. Not even a free dinner to make up for this accident caused by their man. There are little to no signs for the hotel, and the one hidden sign only shows part of the name. Their location on maps does not match their location. It is extremely difficult to get to the hotel. Although only 2km from Sorrento, their shuttle will not come to get you. You must take a bus out of town to a parking lot and the golf cart shuttle will pick you up at the top of the hill. He is a crazy driver. The beach front was really nice but again staff were not friendly or helpful in assigning you are spot on the beach.
10
Dawn
Jul 22, 2025
·
Stayed 1 night
Front desk staff was amazing, super accommodating and friendly
Front desk staff was amazing, super accommodating and friendly
10
roberto
Oct 22, 2025
·
Stayed 2 nights
L'hôtel est très bien situé fave à la mer, par contre il y a un parking plus haut et un chauffeur nous y amène lorsqu'on en a besoin jusqu'à minuit. L'accueil est très chaleureux et le personnel très sympathique.
L'hôtel est très bien situé fave à la mer, par contre il y a un parking plus haut et un chauffeur nous y amène lorsqu'on en a besoin jusqu'à minuit. L'accueil est très chaleureux et le personnel très sympathique.
10
Maddy
Jul 4, 2024
·
Stayed 4 nights
We loved Hotel Baia! We had some issues with our first room (e.g., clogged drain, stained sheets, no service), however the receptionist happily moved us to a better room. The beach area was beautiful and the food at the restaurant was amazing (especially the ravioli and gnocchi)! The staff were also super helpful; they helped us book an amazing boat ride to Capri and get an early morning taxi for a flight. The shuttle into Sorrento was also great! We recommend this hotel!
We loved Hotel Baia! We had some issues with our first room (e.g., clogged drain, stained sheets, no service), however the receptionist happily moved us to a better room. The beach area was beautiful and the food at the restaurant was amazing (especially the ravioli and gnocchi)! The staff were also super helpful; they helped us book an amazing boat ride to Capri and get an early morning taxi for a flight. The shuttle into Sorrento was also great! We recommend this hotel!
10
Michela
Jun 24, 2025
·
Stayed 3 nights
the workers are the sweetest and always there to help! they go above and beyond.
the workers are the sweetest and always there to help! they go above and beyond.
8
Franca
Oct 4, 2025
·
Stayed 1 night
Staff friendly but breakfast and service was not good at all.
Staff friendly but breakfast and service was not good at all.
10
Barbara
Oct 10, 2025
·
Stayed 1 night
What a lovely hotel. Very helpful staff. The restaurant was great with friendly and efficient waiters. The view was fantastic. I will return !
What a lovely hotel. Very helpful staff. The restaurant was great with friendly and efficient waiters. The view was fantastic. I will return !
10
Boris
Sep 28, 2025
·
Stayed 2 nights
The staff made it the best experience for us. The ladies at the front desk are super helpful, super funny, and super friendly. We would definitely stay at this hotel next time we’re in Sorrento
The staff made it the best experience for us. The ladies at the front desk are super helpful, super funny, and super friendly. We would definitely stay at this hotel next time we’re in Sorrento
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AI-generated summary based on recent guest reviews
Location
Seaside setting in a quiet, picturesque bay is widely praised, with restaurants nearby and views across the Bay of Naples. It is remote from Sorrento and hard to access without the shuttle, with steep approaches and limited taxi access.
Related guest reviews
10
Graham
Oct 14, 2025
·
Stayed 2 nights
This hotel was beautiful and yet quaint! There were many restaurants around it that had great food. Beach access was great!
This hotel was beautiful and yet quaint! There were many restaurants around it that had great food. Beach access was great!
10
Katherine
Sep 27, 2023
·
Stayed 1 night
Getting to the property from Sorrento is very easy, if you take the bus or a taxi. My brother and I walked; it was a beautiful walk, but very long, and a little dangerous as we had to walk along the side of the road. This is not the hotel's fault/problem by any mean; just a forewarning to anyone staying in this area (don't walk unless you want to get an extra 10-12k steps in that day!) The hotel itself was beautiful. Fantastic view of the ocean from our balcony. The restaurant next door had great food for all meals of the day. A perfect little bay with just a few hotels, so nice and private. The only "issue" I had was with the firmness of the bed; it was too firm and thus uncomfortable for me. The pillows were also not amazing. Otherwise, I would definitely book here again, and recommend it to any of my friends or family looking to stay in the area.
Getting to the property from Sorrento is very easy, if you take the bus or a taxi. My brother and I walked; it was a beautiful walk, but very long, and a little dangerous as we had to walk along the side of the road. This is not the hotel's fault/problem by any mean; just a forewarning to anyone staying in this area (don't walk unless you want to get an extra 10-12k steps in that day!) The hotel itself was beautiful. Fantastic view of the ocean from our balcony. The restaurant next door had great food for all meals of the day. A perfect little bay with just a few hotels, so nice and private. The only "issue" I had was with the firmness of the bed; it was too firm and thus uncomfortable for me. The pillows were also not amazing. Otherwise, I would definitely book here again, and recommend it to any of my friends or family looking to stay in the area.
8
liz
Oct 15, 2023
·
Stayed 2 nights
we stayed 2 nights, little hard to get to we had to walk a long way down the hill from road , recommend using bus not taxi. once there its fabulous. great food places, staff are lovely and arranged a shuttle when we left to bus stop. room was clean and lovely views. a little gem , busy at weekends
we stayed 2 nights, little hard to get to we had to walk a long way down the hill from road , recommend using bus not taxi. once there its fabulous. great food places, staff are lovely and arranged a shuttle when we left to bus stop. room was clean and lovely views. a little gem , busy at weekends
10
Julio
Jul 21, 2024
·
Stayed 4 nights
Was a great experience as it was right on the beach. Hidden from Sorrento's main tourist locations, it was great because it was quite. A place where local Italians go. Enjoyed the restaurant/bar that had bfast included and discount to meals (good food). Staff was very courteous and helpful. Good A/C, clean and room accomodations. The only inconvenience is how you get there and get out. A very steep trail to parking or bus from the hotel. They provide transportation via golf cart but if you have people in front of you, you are looking at ~30 minutes. It wasn't terrible but just caution if you expect to walk out of the hotel, jump in your car/bus and start enjoying other places. Beach was clean and water was clear and refreshing. I would go back to this hotel.
Was a great experience as it was right on the beach. Hidden from Sorrento's main tourist locations, it was great because it was quite. A place where local Italians go. Enjoyed the restaurant/bar that had bfast included and discount to meals (good food). Staff was very courteous and helpful. Good A/C, clean and room accomodations. The only inconvenience is how you get there and get out. A very steep trail to parking or bus from the hotel. They provide transportation via golf cart but if you have people in front of you, you are looking at ~30 minutes. It wasn't terrible but just caution if you expect to walk out of the hotel, jump in your car/bus and start enjoying other places. Beach was clean and water was clear and refreshing. I would go back to this hotel.
8
Michael
Apr 26, 2023
·
Stayed 3 nights
Hotel in a lovely quiet bay / fishing harbour, about 15 minutes from Sorrento. Various 'Good' restaurants nearby, plus shuttle to access the car park which is about 300m away (small road not suitable for large cars)
Hotel in a lovely quiet bay / fishing harbour, about 15 minutes from Sorrento. Various 'Good' restaurants nearby, plus shuttle to access the car park which is about 300m away (small road not suitable for large cars)
10
Shirley
Oct 16, 2025
·
Stayed 2 nights
Beautiful area. A little remote but very picturesque
Beautiful area. A little remote but very picturesque
8
William
Oct 15, 2023
·
Stayed 2 nights
Good spot and price. Great people who were helpful always. Location is tough to access. Make sure you read check-in instructions and call for shuttle. Google maps has trouble finding.
Good spot and price. Great people who were helpful always. Location is tough to access. Make sure you read check-in instructions and call for shuttle. Google maps has trouble finding.
6
Eunice
Jul 12, 2025
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Stayed 2 nights
Slightly remote and Taxis are unable to access. Hotel had power issues during visit and no shuttle pick-up me up from taxi stop. Had to walk narrow path up and down hill with luggage 15m.
Slightly remote and Taxis are unable to access. Hotel had power issues during visit and no shuttle pick-up me up from taxi stop. Had to walk narrow path up and down hill with luggage 15m.
8
Catherine
Oct 29, 2025
·
Stayed 1 night
Lovely relaxed peaceful location
Lovely relaxed peaceful location
10
Emma
Jun 7, 2023
·
Stayed 2 nights
Hidden gem about 15m by car from Sorrento - the hotel shuttle (cute fiat) will drop you at a bus stop two stops from Sorrento so you can get into town quickly/cheaply. The bus runs every 15-20m. Very nice friendly staff and a beautiful view/oceanfront, with walkable rocks/mini 4’ “cliffs” to jump off and a charming breakfast.
Hidden gem about 15m by car from Sorrento - the hotel shuttle (cute fiat) will drop you at a bus stop two stops from Sorrento so you can get into town quickly/cheaply. The bus runs every 15-20m. Very nice friendly staff and a beautiful view/oceanfront, with walkable rocks/mini 4’ “cliffs” to jump off and a charming breakfast.
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AI-generated summary based on recent guest reviews
Dining
The adjacent restaurant earns strong reviews for tasty meals and seaside ambiance. Breakfast feedback is mixed, with some enjoying it and others finding the selection limited or service lacking.
Related guest reviews
10
Maddy
Jul 4, 2024
·
Stayed 4 nights
We loved Hotel Baia! We had some issues with our first room (e.g., clogged drain, stained sheets, no service), however the receptionist happily moved us to a better room. The beach area was beautiful and the food at the restaurant was amazing (especially the ravioli and gnocchi)! The staff were also super helpful; they helped us book an amazing boat ride to Capri and get an early morning taxi for a flight. The shuttle into Sorrento was also great! We recommend this hotel!
We loved Hotel Baia! We had some issues with our first room (e.g., clogged drain, stained sheets, no service), however the receptionist happily moved us to a better room. The beach area was beautiful and the food at the restaurant was amazing (especially the ravioli and gnocchi)! The staff were also super helpful; they helped us book an amazing boat ride to Capri and get an early morning taxi for a flight. The shuttle into Sorrento was also great! We recommend this hotel!
10
Virginia
Jun 30, 2022
·
Stayed 6 nights
Overall a good stay! Service was great. Location is wonderful-right on the beach and a 15 min drive to Sorrento. Has access to lounge chairs and umbrellas. The marina nearby provides access to boat rentals, excursions to Capri, Positano, etc. Since the hotel is down by the beach, the parking is situated at the top and you would have to be shuttled to the hotel. It’s a quick 2 min drive and the shuttle service is available until 12:00 a.m. The restaurant below La Tavernatta was fabulous. Great service, great food, great ambiance! We ate there every night during our stay. It’s a really cute beach but I would recommend that they try to clean it once in awhile (too many cigarette butts).
Overall a good stay! Service was great. Location is wonderful-right on the beach and a 15 min drive to Sorrento. Has access to lounge chairs and umbrellas. The marina nearby provides access to boat rentals, excursions to Capri, Positano, etc. Since the hotel is down by the beach, the parking is situated at the top and you would have to be shuttled to the hotel. It’s a quick 2 min drive and the shuttle service is available until 12:00 a.m. The restaurant below La Tavernatta was fabulous. Great service, great food, great ambiance! We ate there every night during our stay. It’s a really cute beach but I would recommend that they try to clean it once in awhile (too many cigarette butts).
10
Laurence
Sep 20, 2022
·
Stayed 3 nights
Joli petite station balnéaire juste à côté de Sorrento. Excursions à la journée en bateau dans les îles et les villages de la côte Amalfitaine. Un bon plan. Parking gratuit au-dessus du village. Quelqu'un de l'hôtel fait la navette. Agréable pour se reposer quelques jours. C'est tout petit avec quelques resto sympathiques. Seul bémol, le buffet du petit-déjeuner, que de l'industriel, domage.
Joli petite station balnéaire juste à côté de Sorrento. Excursions à la journée en bateau dans les îles et les villages de la côte Amalfitaine. Un bon plan. Parking gratuit au-dessus du village. Quelqu'un de l'hôtel fait la navette. Agréable pour se reposer quelques jours. C'est tout petit avec quelques resto sympathiques. Seul bémol, le buffet du petit-déjeuner, que de l'industriel, domage.
8
Franca
Oct 4, 2025
·
Stayed 1 night
Staff friendly but breakfast and service was not good at all.
Staff friendly but breakfast and service was not good at all.
10
MARY
Sep 24, 2025
·
Stayed 4 nights
Staff was helpful and spoke great English. Very clean. Walk out of hotel to beach in front. Chairs and umbrellas included. More secluded than staying in city. But great for a beach vacation. Four restaurant options facing beach. Shuttle to bus stop and parking lot invaluable. Very, very steep with tons of steps to get down to property. Only negative, breakfast wasn’t much and could be improved.
Staff was helpful and spoke great English. Very clean. Walk out of hotel to beach in front. Chairs and umbrellas included. More secluded than staying in city. But great for a beach vacation. Four restaurant options facing beach. Shuttle to bus stop and parking lot invaluable. Very, very steep with tons of steps to get down to property. Only negative, breakfast wasn’t much and could be improved.
10
Barbara
Oct 10, 2025
·
Stayed 1 night
What a lovely hotel. Very helpful staff. The restaurant was great with friendly and efficient waiters. The view was fantastic. I will return !
What a lovely hotel. Very helpful staff. The restaurant was great with friendly and efficient waiters. The view was fantastic. I will return !
8
Anne
Oct 22, 2025
·
Stayed 7 nights
Rommet var bra, personalet ved hotellet var hyggelige og i møtekommende. Frokosten hadde dårlig utvalg, ofte tomt, og dårlig service.
Rommet var bra, personalet ved hotellet var hyggelige og i møtekommende. Frokosten hadde dårlig utvalg, ofte tomt, og dårlig service.
10
Alanna
Jun 1, 2024
·
Stayed 4 nights
Absolutely wonderful stay at Hotel Baia. From the moment we arrived, we knew we stumbled upon a hidden gem. The shuttle service was exceptional. The connected restaurant served up culinary delights that left us craving more, the gnocchi was exceptional. The hotel's prime location right on the beach, with private access, was the epitome of relaxation. But what truly made our stay memorable was the warm and welcoming staff, whose hospitality made us feel right at home. Can't wait to return to this slice of paradise!
Absolutely wonderful stay at Hotel Baia. From the moment we arrived, we knew we stumbled upon a hidden gem. The shuttle service was exceptional. The connected restaurant served up culinary delights that left us craving more, the gnocchi was exceptional. The hotel's prime location right on the beach, with private access, was the epitome of relaxation. But what truly made our stay memorable was the warm and welcoming staff, whose hospitality made us feel right at home. Can't wait to return to this slice of paradise!
8
Joan
Oct 16, 2025
·
Stayed 2 nights
The beach was great - the breakfast was not great !
The beach was great - the breakfast was not great !
10
Juan
Jun 7, 2024
·
Stayed 5 nights
Its in an amazing beach front with lots of restaurants. La taverneta restaurant from the hotel is a hidden gem. Amazing food and service.
Its in an amazing beach front with lots of restaurants. La taverneta restaurant from the hotel is a hidden gem. Amazing food and service.
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AI-generated summary based on recent guest reviews
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Guests have not written any reviews for this property yet.
FAQs about Hotel Baia di Puolo
Is parking available at the property?
Yes, free parking is available on-site.
What type of breakfast is offered and what are the serving hours?
A complimentary continental breakfast is served daily from 7:30 AM to 10:00 AM.
What are the standard check-in and check-out times?
Check-in is from 1:00 PM to 12:00 AM, and check-out is until 10:30 AM. Early or late check-in/check-out may be available upon request.
What accessibility features are available for guests with disabilities?
The property offers step-free entrances and wheelchair-accessible facilities in public areas and rooms.
Where is the property located in relation to key landmarks?
The property is located by the sea, within a 15-minute drive of Piazza Tasso and Corso Italia, and 2.5 miles from Sorrento Beach.
Are children allowed to stay at the property?
Children are allowed to stay at the property, and the minimum age for children to stay for free is not specified.
Have a question?
Instant AI responses are based on hotel information
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
Check-in must be done by someone who is at least 15 years old.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Cashless transactions are available
- Safety features at this property include a fire extinguisher and a smoke detector
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- Sunbeds and umbrellas are available for a surcharge. Each beach spot includes 2 sun loungers and 1 umbrella. The fee is EUR 30 per day on weekdays in July and EUR 35 per day on weekends in July and throughout August. The fee is EUR 25 on the day of check-out in April, May, June, September, and October; the service is included at no charge during the remainder of the stay for those months. Beach spots are subject to availability and must be requested at the property.
- All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.
- Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
- A car is recommended for transportation to and from this property.
- Cashless payment methods are available for all transactions.
Business details
Property registration number IT063044A1HHFZUJSG
Popular amenities
Safe-Deposit Box
Private beach
Fishing
Towels
Luggage Storage
Free Parking
General
Towels
Free Breakfast
Beach Sun Loungers
Smoke-Free Property
Snack Bar/Deli
Not Wheelchair Accessible
Parking
Free Parking
Internet
Free Wi-Fi
Services
Safe-Deposit Box
Luggage Storage
24-Hour Front Desk
Tours/Ticket Assistance
Activities
Private beach
Fishing
Beach Umbrellas
Hiking/Biking (nearby)