Is parking available at the property?

Self parking is available on-site for a fee of EUR 17 per night. Please note that parking is limited and height restrictions apply. Reservations are not required.

What type of breakfast is offered and what are the serving hours?

Full breakfasts are available daily for a fee of approximately EUR 17 per person. Exact serving hours are not specified.

Are pets allowed at the property?

Pets are allowed, with a fee of EUR 10 per pet per night. Service animals are exempt from fees. Guests should contact the property directly to arrange for bringing pets.

What are the check-in and check-out times?

Check-in time is from 15:00 to 23:59, and check-out time is at 11:00. Early or late check-in/check-out may be available upon request and may incur additional charges.

What accessibility features does the property offer?

The property offers limited wheelchair accessibility, including features for guests with disabilities. Specific details about accessible facilities are not provided.

Where is the property located in relation to key landmarks?

The hotel is centrally located in Strasbourg, just a 3-minute walk from Train Station Square and 8 minutes by foot from Place Kléber. It is 1.1 mi (1.8 km) from the Strasbourg Christmas Market and 1.5 mi (2.5 km) from the Strasbourg Convention Centre.

What are the policies for guests staying with children?

Children 12 years old and younger can stay for free when occupying the parent or guardian's room, using existing bedding.

What are the policies regarding extra beds and cribs?

The property offers rollaway beds for a fee of EUR 20 per night, subject to availability. Guests should request confirmation in advance for extra beds.

Best Western Plus Monopole Métropole in Strasbourg

Average nightly price at Best Western Plus Monopole Métropole by month, last 12 months (USD)
Month	Average price
January	US$115
February	US$113
March	US$114
April	US$135
May	US$159
June	US$154
July	US$132
August	US$113
September	US$162
October	US$165
November	US$165
December	US$277

What guests think

At Best Western Plus Monopole Métropole, travelers highlight the convenient location near the station and old town, generally friendly multilingual staff, and clean, comfortable rooms, making it a practical base for exploring Strasbourg on foot.

Breakfast is widely praised for quality and variety, though one review found it poor, and a separate complaint mentions disappointing room service. On-site parking is limited and often tight, with several guests using nearby garages or needing assistance to access the lot. Room size varies, and a few guests reported climate control issues or street noise when windows are open. Expect a well-run stay in a handy location.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

On-site parking exists but is limited and very tight; several guests instead used nearby public garages or had to coordinate access with staff. A recent renovation was noted, with occasional paint smells.

Related guest reviews

8

Gustavo

17 Jul 2022

·

Stayed 2 nights

De la propiedad lo más destacable es la ubicación, la cual es altamente conveniente para un fácil acceso a transporte público e incluso llegar caminando a los sitios más emblemáticos de la ciudad. El hotel supuestamente tenía parqueo en sitio aunque cuando llegamos estaba lleno. Sin embargo, existe la opción de ir a un parqueo muy cercano el cual sí era muy amplio seguro, además de relativamente económico comparado con los precios de aparcamiento de otras ciudades. Lo único que no me gustó del hotel fue el trato recibido por parte de uno de sus empleados. En el hotel me dieron un voucher con el que podía consumir bebidas por valor de 10EUR. La primera noche tomé una cerveza de 6.5EUR. Al día siguiente quería gastar el saldo y comprar otra cerveza (pagando la diferencia). Yo no le entendí bien a la señora que estaba en la recepción y mi entendimiento fue que tomara yo mismo la cerveza y se la trajera (a veces el idioma extranjero juega malas pasadas) por lo que fui al área donde la noche anterior me la habían dado y comencé a buscarla. En eso apareció otro funcionario quien me regañó de una forma absolutamente desproporcionada como si yo me estuviera robando algo. Su tono, sus gestos y sus expresiones no fueron propias para un cliente que está pagando por sus servicios y que está debidamente registrado en el hotel. Al final la señora se sintió tan mal por el bochornoso acto de su colega que me dio la cerveza que yo quería sin siquiera cobrar la diferencia. Lo demás, bien.

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8

Jeff

25 Apr 2023

·

Stayed 2 nights

Parking is a real issue here and needs to be arranged and confirmed well in advance of arrival. Expedia not fully up to date on actual amenity details and costs.

8

fabio

22 Jun 2024

·

Stayed 2 nights

Perto a pé para centro . Quarto bom , cama boa . Vaga para carro muito apertada e paga . No geral , bom o suficiente .

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10

alianza

10 Jul 2024

·

Stayed 1 night

L'hôtel indique parking disponible mais il s'agit dun parking publics à environ 10min à pied, plutôt 15 en voiture du fait des sens interdits. Cette spécificité devait être explicitement écrite pour les personnes pressées comme moi ou à mobilité réduite. Le séjour a été très convenable, hotel propre et élégant.

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6

Klaus

14 Aug 2022

·

Stayed 1 night

Das Einchecken war sehr freundlich und zuvorkommend. Wir konnten sogar schon auf´s Zimmer, obwohl erst 11:40. Parkplätze alle schon belegt; also außerhalb ins Parkhaus. Wir bekamen vom Hotel ein Kärtchen um dort angeblich Rabatt zu bekommen. Hat nicht funktioniert; kostete von 11:55 bis 12:40 am nächsten Tag € 28,-. Zimmer sehr warm. Klimaanlage sehr lat und funktionierte nur schlecht. Dafür war ein großer Ventilator auf dem Zimmer. Macht Wind und ebenfalls nicht gerade leise. Das Bad war sehr schön mit Whirl Wanne und große Dusche extra. Toilette separat in winzigem Räumchen (weniger als 1qm); muffelte auch sehr stark und äußerst unangenehm. Zimmersafe funktionierte nicht; erst nach Reklamation und 2 Stunden später. ÖPNV gut erreichbar und preiswert (Tageskarte für 3 Pers. 6,90 €. Frühstück war ganz ok, aber ein bisschen unübersichtlich. Insgesamt gibt es zu dem Preis oder weniger bessere Angebote in Straßburg in ähnlicher Lage.

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8

David

24 Feb 2023

·

Stayed 3 nights

Parking vraiment pas pratiques il faut à chaque fois aller chercher le concierge pour qu’il nous ouvre

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10

Brian

14 Aug 2022

·

Stayed 1 night

Excellent city centre hotel - just been refurbished. On street parking free 7-30pm - 8-30am.

10

Maria

6 Jan 2023

·

Stayed 19,345 nights

Comfortable bed in a quiet area. The front desk staff was very friendly and accommodating. It was easy to walk across the river to Petit France, the Cathedral and many Christmas markets. There was on site parking advertised, but unless you have a tiny compact car, you will not be able to park in the lot next door. It was less than ten minute walk to the nearest parking garage that could accommodate non-compact cars.

10

Yvonne

23 Sept 2024

·

Stayed 2 nights

Hotel was in a great location only a short walk to the centre. The staff were extremely polite and welcoming. Private car park is good but may be a little tight if you have a big car. Room was excellent, clean and comfortable with tea and coffee facilities. Would recommend staying at this hotel when in Strasbourg

8

Michael

25 May 2025

·

Stayed 2 nights

Good location close to train and local attractions. Bed was comfortable and overall quietness. Hotel is going under renovation which is commendable but I found the smell of paint in / around my room a bit nauseating. More attention to dusting is required. Would definitely recommend

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Cleanliness

Rooms and common areas are consistently described as very clean and well maintained. A few remarks mentioned paint smells or minor dusting issues.

Related guest reviews

10

ALEXANDER

3 Aug 2025

·

Stayed 3 nights

Big rooms, comfortable beds, clean bathrooms, very effective air conditioning, friendly and helpful staff, convenient location. Breakfast decent and reasonably priced.

10

Jessica

4 Dec 2022

·

Great location, everything was walkable from this hotel. The room was amazing as well; it was very spacious, especially the bathroom. It was modern and clean, making the stay very comfortable.

10

Liam

15 Dec 2024

·

Stayed 1 night

Everyone was really friendly, the rooms were warm and clean, and it was really well positioned for exploring!

10

Derrick

22 Sept 2025

·

Stayed 2 nights

Good experience. Very clean hotel with a friendly staff. Perfect location.

10

David

11 Jul 2025

·

Stayed 2 nights

Friendly efficient Staff, Clean faciities and room.

10

Silver

2 Jun 2025

·

Stayed 2 nights

Very nice interiors, excellent breakfast service, clean room, modern, very helpful personnel at front desk, excellent location: train station, town center, etc.

8

Emma

14 Nov 2025

·

Stayed 3 nights

Room was clean. Communal areas were inviting. Staff were friendly and helpful. Close to train station.

8

Michael

25 May 2025

·

Stayed 2 nights

Good location close to train and local attractions. Bed was comfortable and overall quietness. Hotel is going under renovation which is commendable but I found the smell of paint in / around my room a bit nauseating. More attention to dusting is required. Would definitely recommend

10

jacques

17 Jun 2025

·

Stayed 1 night

Accueil chaleureux, joli cadre mêlant classicisme et modernité. J’apprécie la confiance faite au voyageur, et la disponibilité du personnel. Chambre un peu petite… mais propreté impeccable.

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10

Leslie

5 Dec 2024

·

Stayed 1 night

The hotel was absolutely perfect for our needs. We stayed one night to explore the Christmas market, which was a 10 minute walk. The hotel has been remodeled and they maintained the old-world feel. The room was so clean. The bathroom was beautiful. The staff were so friendly. I would highly recommend this hotel!!

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Rooms

Many rooms are spacious with comfortable beds and modern bathrooms, while others are small—especially some bathrooms. Several reviews noted ineffective heating or air conditioning, occasional street noise with open windows, and isolated shower or tub usability issues; Wi-Fi failed in one stay.

Related guest reviews

8

Janine

12 May 2024

·

Stayed 2 nights

Super Service Lobby, Empfang und beim Frühstück. Das Frühstück ist vielfältig und ausreichend. Alles vorhanden. Die Zimmer zur Straße sind durch die Straße etwas laut, wenn man bei offenem Fenster schlafen möchte. Ansonsten alles super sehr zu empfehlen.

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10

ivy

4 Jul 2023

·

Stayed 1 night

5 minutes walk from train station , 15 minutes from Cathedral Square. Room looks new, is spacious, comfortable and very clean. Bathroom is very spacious and toilet is in a separate room. Bathtub is too high to get in and out and is very slippery to step on. Shower is good. Water leaks from the bottom of the plastic shield to the floor.

8

Jean-François

31 Oct 2025

·

Stayed 1 night

Chambre petite, salle de bain vraiment petite.

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4

minjeong

12 Aug 2022

·

Stayed 1 night

탑층이였어요. 엘르베이터가 6층에서 내려서 한층 걸어올라가야해요. 캐리어.들고서. 에어컨.냉장고 없는데 많이더웠어요.

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8

Michael Adolf

4 Oct 2025

·

Stayed 1 night

Kleine aber saubere Zimmer

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2

David

2 May 2025

·

Stayed 1 night

After a couple of 27c days room was stuffy and hot , air conditioning did not work. At first staffed seemed willing to help and would have it taken care of while we were at dinner. Well that did not happen and we actuall were told by another that this was a problem for several guests. We were on a busy street so having the windows open even after midnight was too loud. Never mind getting a good nights sleep. Room was clean,good location to petit France. Shower small and tight.

8

Keivan

29 Dec 2024

·

Stayed 1 night

The location was great and the staff were very helpful. Our room was just very cold and for some reason the heating (hot water radiator) was almost cold and not working. Staff was helpful but couldn’t find any other room because they were full and gave us extra blanket but it was still cold till somehow at 3am hot water came back and was better. Assuming this was just a one off I definitely recommend the hotel.

8

Kellie

10 Aug 2025

·

Stayed 1 night

Nice staff and close option to see old town. Room was big enough. WiFi did NOT work for our stay even though we reported it.

10

Erin

21 Jun 2025

·

Stayed 4 nights

Great location. Friendly and helpful staff. Large room for France. Comfortable bed.

8

Ken W

21 Oct 2025

·

Stayed 2 nights

Nice hotel close to the train station. Our room was large, clean and well equipped. Breakfast was good with a variety of hot and cold items. Staff very friendly. Walkable to all the tourist sights in old town.

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Service

Feedback is largely very positive about friendly, helpful, multilingual staff and smooth reception. A few guests reported rude interactions, delayed room readiness, or unhelpful responses.

Related guest reviews

10

mark

16 May 2025

·

Stayed 2 nights

Staff all super nice and speak fluent English. Easy walk to history. Quiet area except for garbage trucks one morning One staff member got me a non slip tub matt. Very nice. All very helpful

10

Fang-Kai

28 Feb 2026

·

Stayed 1 night

Friendly staff, great location.

10

Nicole

27 Nov 2025

·

Stayed 3 nights

Staff very kind and hepful Room was lovely Great location

6

Kelly

11 Dec 2024

·

Stayed 2 nights

Room not available at check in time. Had to come back and room was still not ready. Was offered coffee and then asked for money for coffee. Poor experience from start to finish. Upon check in room provided was a handicap room so configuration was odd. Handle to bathroom door was broken trapping in occupant until enough jiggling and movement allowed occupant to exit bathroom. Room hvac worked but must be dirty as or sinus would clog up in hotel and clear up when outside….

8

Rong

17 Apr 2025

·

Stayed 2 nights

Good location, the staff are nice and helpful

10

Peter

18 Jul 2023

·

Stayed 1 night

We were greatly helped by the friendliness of staff.

4

Esperanza

9 Dec 2024

·

Stayed 1 night

El personal, especialmente el del segundo día, desagradable, sin ganas de hablar en inglés , aunque era uno de los idiomas que marcaba su placa que dominaba. Hablando en francés sobre los clientes delante de ellos. Usando un tono muy brusco. Por supuesto sin hablar español a pesar de hablar otros 4 ido más en recepción pero no pasa nada, con inglés ok, si hacen el esfuerzo de querer hablarlo, y no cuando optan por decir que no lo entienden que mejor francés. Ante un grave problema con el coche, ocurrido en sus instalaciones no buscaron ayudar activamente, todo eran esfuerzos. Sinceramente deja muchísimo que desear como hotel de 4 estrellas y de esta cadena.

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10

Alessandra

2 Sept 2025

·

Stayed 2 nights

Personale di reception gentilissimo, cortese e disponibile, accoglienza calorosa e attenta. Mi hanno ampiamente supportato con attenzione e competenza. Super!! Grazie

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8

Emma

14 Nov 2025

·

Stayed 3 nights

Room was clean. Communal areas were inviting. Staff were friendly and helpful. Close to train station.

10

Lynda

16 Feb 2025

·

Stayed 2 nights

All of the staff members were so friendly, helpful and professional!

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Location

Widely praised location near the train station and within easy walking distance of Petite France, the cathedral, and tram stops. One review felt it was not central enough.

Related guest reviews

10

Shinichi

23 Sept 2025

·

Stayed 3 nights

ストラスブール駅から近く、周りに飲食店も多かったので、大変便利でした。部屋も広くて快適でしたが、シャワーを上手くしないと周りが水浸しになるのが、難点でした。受付近くにちょっとした食べ物やお水が用意されていたのも嬉しかったです。

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6

Jesslyn

17 Sept 2025

·

Stayed 3 nights

Location had to take tram or walk to get anywhere

10

Billie

28 Jul 2025

·

Stayed 3 nights

Close to the train and the historic district. Friendly & helpful staff. Easy to get around.

10

Xia

15 Nov 2025

·

Stayed 6 nights

The location is perfect, a short walk to Petit France and super close to Strasbourg station which is very convenient for visiting nearly towns such as Colmar, Eguisheim, Kaysersberg and Château du Haut-Koenigsbourg. The hotel staff were very friendly and our room was very clean and spacious. . I'd highly recommend it.

8

Karen

28 Nov 2025

·

Stayed 2 nights

Very close to train station and walkable to most everything. Television programming needs to be reevaluated.

10

Fang-Kai

28 Feb 2026

·

Stayed 1 night

Friendly staff, great location.

10

Derrick

22 Sept 2025

·

Stayed 2 nights

Good experience. Very clean hotel with a friendly staff. Perfect location.

10

Kelsey

8 Jan 2025

·

Stayed 2 nights

Amazing hotel in the heart of Strasbourg! Small hotel and quiet. Very friendly staff. Was here for the Christmas markets and they gave us great recommendations. Very close walking distance to all the major sights. Room was very clean and spacious.

10

Terry

23 Aug 2024

·

Stayed 2 nights

Very well located for visiting by train. Very easy walk to Petite France and to the Cathedral.

8

Ken W

21 Oct 2025

·

Stayed 2 nights

Nice hotel close to the train station. Our room was large, clean and well equipped. Breakfast was good with a variety of hot and cold items. Staff very friendly. Walkable to all the tourist sights in old town.

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AI-generated summary based on recent guest reviews

Dining

Breakfast is often highlighted as good to excellent with a broad selection. There were a few negatives, including one poor breakfast review and a complaint about room service quality.

Related guest reviews

10

Josua

18 Apr 2022

·

Stayed 2 nights

Grossartiger Aufenthalt, nettes Personal, Raum sehr sauber, leckeres Frühstücksbuffet besonders die frischen Pfannkuchen, klare Empfehlung für einen Kurzaufenthalt in Strasbourg!!

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10

ALEXANDER

3 Aug 2025

·

Stayed 3 nights

Big rooms, comfortable beds, clean bathrooms, very effective air conditioning, friendly and helpful staff, convenient location. Breakfast decent and reasonably priced.

10

Graham

19 Dec 2024

·

Stayed 1 night

Clean, attractive, good amenities in room, friendly staff, nice breakfast. Would definitely stay again.

8

Gitte

24 Jul 2025

·

Stayed 2 nights

Vi blev mødt af super service på vores ophold og morgenmaden havde et klassisk godt udbud. Rent på værelserne. Vi kan anbefale det.

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8

Diego

26 Oct 2024

·

Stayed 2 nights

El desayuno está muy malo :/

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10

Loik

24 Dec 2023

·

Stayed 4 nights

Établissement idéalement situé à deux pas de la gare et des principaux centres d’interêt de Strasbourg. Accueil souriant et chaleureux, service très professionnel et attentionné. Chambre au design moderne et confortable. Petit-déjeuner buffet au très large choix de produits de qualité. Ideally located, at a walking distance from the station and Strasbourg's main attractions. Smiling, warm welcome and very professional, dedicated service. Comfortable, modern room design. Buffet breakfast with a wide choice of quality products.

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10

Silver

2 Jun 2025

·

Stayed 2 nights

Very nice interiors, excellent breakfast service, clean room, modern, very helpful personnel at front desk, excellent location: train station, town center, etc.

8

Annika

12 Aug 2023

·

Stayed 2 nights

Nice location close to the city's attractions. Comfotable room and great breakfast. Some restaurants close bye og just 10-15 minutes walk to city centre.

8

Ken W

21 Oct 2025

·

Stayed 2 nights

Nice hotel close to the train station. Our room was large, clean and well equipped. Breakfast was good with a variety of hot and cold items. Staff very friendly. Walkable to all the tourist sights in old town.

6

Charlene

15 Apr 2024

·

Stayed 2 nights

Chambre très correcte mais service déplorable. Nous avons utilisé le roomservice car nous étions arrivés tard et ce fut une erreur Plat de qualité plus que médiocre et en très petite quantité avec un tarif très élevé…et le réceptionniste qui a presque refusé qu’on commande un complément… Heureusement que le petit déjeuner était bon

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1	2	3	4	5	6	7 $173
8 $127	9 $140	10 $141	11 $129	12 $129	13 $120	14 $122
15 $114	16	17 $145	18 $142	19 $144	20 $123	21 $123
22 $114	23 $240	24 $240	25 $240	26 $259	27	28
29 $244	30 $229

Best Western Plus Monopole Métropole

Prices for Best Western Plus Monopole Métropole

Monthly average prices

About this property

Location

Room options

Premium Room, 1 Queen Bed, Bathtub (Larger Room;Twin Bed on Request)

Comfort Room, 1 Queen Bed (Twin Bed on Request)

Family Room, 1 Queen Bed

Premium Room, 2 Twin Beds (Larger Room)

Executive Room, 1 Queen Bed (Twin Bed on Request)

Guest reviews of Best Western Plus Monopole Métropole

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Best Western Plus Monopole Métropole

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
		1 $276	2 $229	3 $244	4	5
6 $232	7	8	9 $390	10 $436	11	12
13	14	15	16	17 $324	18	19
20 $239	21 $251	22 $256	23	24 $293	25	26
27 $220	28 $220	29 $221	30 $220	31