Rembrandtplein Hotel

This hotel was unacceptable. There was no heat in the rooms even though the temp was in the 40s. Over our 4 day stay the room was never cleaned. The desk was only opened for 2 hours in the morning with no attendant after that time. The “towels” provided were small and thin which we had to reuse. No breakfast was offered, not even coffee, even though they had the facilities. TV did not work, no safe, no fridge, tiny tiny bathroom, old and run down, very narrow and steep stairs, no elevator.

Okay

the location was very good.

i felt it was a fire hazard having multiple extension leads joined together, limited staff availability, no food or drink allowed in rooms but downstairs locked so unable to eat there and we couldn’t keep eating in cafes or restaurants as most didn’t cater for allergies. One part of the room was really dirty. There is no lift and the stairs are very narrow and winding. Do not book if you have mobility concerns. The room was freezing. Toilet roll wasn’t replenished during the stay. It was extremely noisy, being near the church tower that has a bell ringing every 15 minutes until about midnight, and other guests were noisy throughout the night when there was no staff to deal with the noise. (I didn’t want to ring the out of hours emergency number just because of noise). There was no plug in the bath so the only option was a shower and the shower head wouldn’t stay in place at the required angle so the water mostly ran down the wall. The only positive was the bed was very comfortable. Be aware of hidden extra charges as well. We left two days early as couldn’t cope with the noise and how cold it was. We didn’t sleep at all.

The location of the hotel was great! Everything was within walking distance. The rooms felt very cozy too. However upon checking in was the first time when I discovered that i had to pay a €100 deposit, which would’ve been helpful to know prior the check in.