Best Western Plus Crystal, Hotel,Bar & Spa
Property description
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Guest reviews
Very good
Based on 452 verified reviews
Who stays here?
Business
23%
Couple
53%
Family
10%
Group
6%
Solo
5%
What guests think
AI-generated summary based on recent guest reviews
At Best Western Plus Crystal, Hotel,Bar & Spa, guests highlight the central location near the station, friendly staff, and a relaxing spa/pool, while noting compact rooms, some check-in issues, and paid or time-limited amenities like pool access and parking.
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David
2 Feb 2026
·
Stayed 3 nights
Christoffer
8 Jan 2026
·
Stayed 1 night
Stéphanie
18 Nov 2025
·
Stayed 2 nights
Jennifer
2 Oct 2025
·
Stayed 2 nights
Michael
4 Sept 2025
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Stayed 2 nights
Location
A stay at Best Western Plus Crystal, Hotel & Spa places you in the heart of Nancy, steps from Chambre de Commerce and 4 minutes by foot from Congress Center Jean Prouve. This spa hotel is 0.3 mi (0.5 km) from Musée des Beaux-arts and 0.4 mi (0.6 km) from Villa Majorelle.
More location infoFAQs
A buffet breakfast is available for a fee. It is served on weekdays from 6:30 AM to 10:30 AM and on weekends from 6:30 AM to 11:00 AM. The cost is approximately EUR 19.50 for adults and EUR 8 for children.
Pets are allowed, with a maximum fee of EUR 15 per pet, per day. Service animals are exempt from fees. Guests should contact the hotel directly to arrange for bringing pets.
Check-in is from 4:00 PM to 11:59 PM, and check-out is at 12:00 PM. Early or late check-in/check-out may be available upon request, and additional charges may apply.
The hotel features elevators, a stair-free path to the entrance, and wheelchair-accessible facilities including the registration desk, public washrooms, and lounge. However, wheelchair access is limited.
The hotel is located in the heart of Nancy, just steps from Chambre de Commerce and 4 minutes on foot from Congress Center Jean Prouve. It is 0.3 mi from Musée des Beaux-arts and 0.4 mi from Villa Majorelle. Public transport options are available nearby.
Yes, the hotel features both indoor and outdoor heated pools. The pool is available for children under 16 years old from 10 AM to 11:50 AM on Mondays, and from 8 AM to 9:50 AM from Tuesday to Sunday. The sauna and hammam are not permitted for guests under 16 years old.
Children are allowed at the hotel. However, children under 16 years old must be accompanied by an adult when using the pool.
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