Name: Mercure Bordeaux Chateau Chartrons
Address: 81 Cours Saint-Louis, Chartrons, Bordeaux, France, Bordeaux, Gironde, France
Rating: 7.85

Guest reviews

7.8

Good

Based on 1,206 verified reviews

Who stays here?

Business

32%

Couple

42%

Family

12%

Group

9%

Solo

4%

What guests think

AI-generated summary based on recent guest reviews

At Mercure Bordeaux Chateau Chartrons, travelers highlight spacious, generally comfortable rooms and welcoming staff, plus a convenient Chartrons setting near the river and trams, though parts of the property feel dated in places.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

8

Laetitia

30 Nov 2025

·

Stayed 2 nights

.

8

Brian

4 Nov 2025

·

Stayed 1 night

Good value! Property a bit tired. Good showers Poor AC Good cotton bedding!

4

Thomas

6 Sept 2025

·

Stayed 4 nights

Bedroom was not smelling good. Cleaning service not effective, we got the room without toilet paper, liquid soap half empty and not refilled even if we asked to. We had to go to the reception to get one. Probably the worst mercure we tried.

10

Kimberly

19 Jul 2025

·

Stayed 4 nights

Beautiful hotel and very large room and bath. Comfortable bed and well appointed with amenities. It is a 35-40 minute walk to the historic center.

6

Yaron

7 Feb 2025

·

Stayed 2 nights

The hotel is okay at best. Staff was extremely rude and not helpful. Room was not clean, especially toilets and bathroom. Does not really fits the 4* claim.

81 Cours Saint-Louis, Chartrons, Bordeaux, France

Location

With a stay at Mercure Bordeaux Château Chartrons in Bordeaux (Chartrons), you'll be within a 15-minute walk of Bordeaux Wine and Trade Museum and Quai des Marques. This hotel is 0.7 mi (1.2 km) from Jardin Public and 0.9 mi (1.5 km) from Contemporary Art Museum.

Bordeaux Wine and Trade Museum(0.4 Miles)

Quai des Marques(0.7 Miles)

Jardin Public(0.9 Miles)

Contemporary Art Museum(0.9 Miles)

Cap Sciences(1 Miles)

Jacques Chaban Delmas Bridge(1 Miles)

More location info

Property policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 14:00 to 00:00

Before 12:00

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

FAQs

Self parking is available on-site for a fee of EUR 20 per night. Parking is limited and height restrictions apply. Reservations are not required.

Full breakfasts are available daily from 6:30 AM to 10 AM for a fee of approximately EUR 19.5 per person.

Pets are allowed with a fee of EUR 15 per pet, per night. Service animals are exempt from fees.

Check-in is from 2:00 PM until midnight, and check-out is until 12:00 PM. Early or late check-in/check-out may be available upon request and could incur additional charges.

The property offers step-free entrances and wheelchair-accessible facilities. Specific details about accessible rooms and bathrooms are not mentioned.

The hotel is located in the Chartrons district of Bordeaux, within a 5-minute drive of Rue Sainte-Catherine and Cité du Vin. It is approximately 0.4 miles from the Bordeaux Wine and Trade Museum and 0.7 miles from Jardin Public.

One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.

Mercure Bordeaux Chateau Chartrons

Amenities

Property description

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