Hotel de L'Opéra

Ideally located near local transport, historical sites, eateries, bars, main shopping street and the river. There is no reception desk on the premises; and you need to pick up the key from another hotel which you wouldn’t know as it’s not listed when booking. I was given my room key early at 1pm but when I went to the room, it had not been cleaned from previous use. I saw the housekeeper on the floor but she told me to call reception from my room by dialling 9. But, the phone in my room didn’t work, so I had to walk back to the other hotel to report it. Additionally, the electricity socket in my room was broken, and despite being told the maintenance man would come fix it, in the 4 days I stayed it wasn’t meaning I had nowhere to charge the phone unless I unplugged the tv on the wall. The furniture is very old, curtains have seen better days, and the bedding and towels are old and stained. The fire alarm went off at 11am on day 1 of my stay, and when I evacuated there was no one to help any of us. Despite the hotel saying it’s soundproofed, it is not. I heard the man next door’s every move, upstairs even worse, and next door the other side is a disco (Le Circle - next to the hotel) with thumping music until 5am. The heater in the room seemed to be pre 1990, it was so old and dirty and didn’t keep the room warm at all. The windows are not double glazed so there was draft coming through. View awful, nappies & rubbish strewn out the back. I would not recommend staying here.

Cafe and bar available around the corner. Only problem i experienced was that the power went out in the middle of the heatwave. Not hotels fault, but maybe provide a bigger fan in every room.

This property is located perfectly in the middle of old part of Bordeaux. 1/2 block from tourist center were most tours leave from 1/2 block from were trans leave. They have an early breakfast that starts at 7:00 AM. It safe and quite. The only awkward part is you get the key from around the corner, but location more than makes up for this inconvenience. I would stay here again.

Breakfast was good and worth it and service there was good. Phone reception staff hung up on me twice trying to find the correct entrance at check-in.

Very convenient situation. Strange to have no staff present and have to go to a sister hotel for keys and any help needed. The sister hotel would have been a better choice