The Worst Stay for very long time. Do not deserve 3* aparthotel. -the accomodate us in room that have flood/ water damage, with unhealthy smell of mould dampness, mould on walls, paint peeling off from ceiling, kitchen units damaged from moisture/mould in room Kitchen electric hob damaged with dangerous broken glass & sharp corner. Inside kitchens units some electric cables sticking out. -dirty room not properly clean. Reported to reception the give us other room that was no the cleanest room , basic toiletry was missing skirting boards missing. -during check in we have been overcharged for parking , try to explain that information on booking website state lower fees , he did not care and still overcharged us. Next day show the full details of parking fees and he acknowledged,, thanks for letting me know,, and ignore us . VERY RUDE & Unprofessional. - you can nearly sleep as very noisy you can hear every room door slamming when closing. If I red reviews before booking I would never book in first place know that this problem exist a( stated on others reviews) and nothing is done , so stop apologising to coustomer and fix this mess and stop overcharging . Overall the worst stay in 20 years of travel.
The Worst Stay for very long time. Do not deserve 3* aparthotel. -the accomodate us in room that have flood/ water damage, with unhealthy smell of mould dampness, mould on walls, paint peeling off from ceiling, kitchen units damaged from moisture/mould in room Kitchen electric hob damaged with dangerous broken glass & sharp corner. Inside kitchens units some electric cables sticking out. -dirty room not properly clean. Reported to reception the give us other room that was no the cleanest room , basic toiletry was missing skirting boards missing. -during check in we have been overcharged for parking , try to explain that information on booking website state lower fees , he did not care and still overcharged us. Next day show the full details of parking fees and he acknowledged,, thanks for letting me know,, and ignore us . VERY RUDE & Unprofessional. - you can nearly sleep as very noisy you can hear every room door slamming when closing. If I red reviews before booking I would never book in first place know that this problem exist a( stated on others reviews) and nothing is done , so stop apologising to coustomer and fix this mess and stop overcharging . Overall the worst stay in 20 years of travel.
