Is parking available at the property?

Self parking is available on-site for a fee of PLN 120 per day. Guests must contact the property in advance to reserve parking, as spaces are limited.

What type of breakfast is offered and what are the serving hours?

A buffet breakfast is offered for a fee of approximately PLN 90 for adults and children. It is served on weekdays from 6:30 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM.

Are pets allowed at the property?

Pets are allowed at the property for a fee of PLN 100 per accommodation, per day. Service animals are exempt from fees.

What are the standard check-in and check-out times?

Check-in is from 3:00 PM to 12:00 AM, and check-out is until 11:00 AM. Early check-in and late check-out are available for a fee, subject to availability.

Is there an airport shuttle service available?

An airport shuttle service is available for a fee of PLN 150 per vehicle (one-way, maximum occupancy 3). Guests must contact the property 72 hours prior to arrival to arrange the transfer.

What accessibility features are available for guests with disabilities?

The property offers limited wheelchair accessibility, including step-free entrances and accessible facilities in public areas. However, guests should confirm specific needs with the property prior to arrival.

Where is the property located in relation to key landmarks?

The hotel is centrally located in Kraków, just a 4-minute walk from Kraków Barbican and a 9-minute walk from Main Market Square. It is approximately 1 mile from St. Mary's Basilica and Cloth Hall. Public transport options are available nearby.

What are the policies for guests staying with children?

Children 7 years old or younger stay free when occupying the parent or guardian's room, using existing bedding.

What are the policies regarding extra beds and cribs?

Cribs (infant beds) and rollaway beds are available for a fee of PLN 250 per day. Availability is subject to confirmation, and guests should request these in advance.

Vienna House by Wyndham Andel's Cracow Hotel

Average nightly price at Vienna House by Wyndham Andel's Cracow by month, last 12 months (USD)
Month	Average price
January	$105
February	$104
March	$129
April	$153
May	$206
June	$166
July	$142
August	$154
September	$196
October	$155
November	$138
December	$178

What guests think

Vienna House by Wyndham Andel's Cracow draws praise for its central setting beside the train station and mall, short walk to the Old Town, clean modern rooms, and consistently friendly staff, with many guests highlighting a generous, tasty breakfast.

Rooms are modern and comfortable, often spacious with well-designed bathrooms and views, though some mention firm mattresses, occasional street or event noise, or minor maintenance and air conditioning issues. Breakfast is frequently praised for variety and taste; facilities include a sauna and bar, but the gym is small, parking can be expensive, and a few guests found the restaurant or bar selection, pricing, or service underwhelming. Overall, a reliable base for city sightseeing and short stays.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

On-site sauna and bar are appreciated; however, the gym is small and can feel warm. Several guests note hotel parking is available but pricey, and a few mention limited bar selection and basic spa/sauna reliability.

Related guest reviews

8

a

Dec 14, 2025

·

Stayed 4 nights

Beautiful hotel in a great location, rooms are amazing, big bathroom ,Loved the bar but prices are what let it down ,far too expensive.

10

Kohei

Feb 9, 2026

·

Stayed 3 nights

客室も広く清潔でとても快適。ショッピングモールが隣にあり便利。地下階のサウナは高温でとても良い。

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10

Emma

Dec 14, 2024

·

Stayed 4 nights

Lovely hotel really close to everything. Right next to shopping mall and train station for easy transport and pick ups for day trips and only a 10 minute walk into the main square. Beds were enormous and rooms were good, gym was a little small but otherwise hotel was wonderful. Would hundred percent stay again

10

Stefanie

Aug 19, 2024

·

Stayed 2 nights

Tolle Unterkunft, sehr ruhig obwohl sehr zentral. Parken war in der Hoteleigenen Tiefgarage kein Problem. Altstadt extrem nahe, einfach durch die Unterführung und man ist direkt dort. Perfekt für uns.

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10

Fanos

Feb 2, 2026

·

Stayed 2 nights

Great location next door to the train station & shipping mall. Clean and modern rooms. Friendly staff. Nice bar in the hotel open till late every night. Would stay again.

10

Joyce

Dec 16, 2025

·

Stayed 2 nights

Great location near the station. Adjacent to a shopping centre and short walk to the old town. Clean and comfortable room. Great bar with friendly and helpful staff. Great buffet breakfast which lots of choice.

6

Sergio

Oct 2, 2024

·

Stayed 4 nights

The location,service and decor was excellent! The breakfast was great and there was ample to choose from. However, having stayed at the Vienna house in Berlin earlier this year( which was amazing), the Krakow one was underwhelming especially the spa which was pretty basic and sauna struggled to work the one day.

10

Lisa

Sep 29, 2024

·

Stayed 2 nights

Great modern hotel. Nice restaurant for breakfast and great hotel bar serving great cocktails, really cheap. I was upgraded on arrival to a suite which was lovely. Brilliant location to get to the main square and shopping mall. The only negative was the air conditioning and the gym. The room was just too warm, even though there were 2 AC units in my suite, they literally blew out nothing. The gym was a tiny room, with 4 pieces of cardio (one of which was out of order) and a few free weights, plus it was really warm in there. As a big gym user, sadly this would put me off staying here again, everything else about this hotel I loved. Friendly staff too.

8

Anthony

Oct 26, 2025

·

Stayed 3 nights

Lovely hotel in a really handy location, close to the station and shopping centre, and a short walk to the historic centre. Breakfast was great - good variety of quality food and attentive and friendly staff. Went to the bar on a couple of occasions but found the range of drinks (especially wine) and service a little disappointing. Overall a great hotel in a great location.

10

Deborah

Jun 3, 2025

·

Stayed 3 nights

Hotel excelente em localização, quarto muito confortável ( com chuveiro e banheira), muito bom café da manhã. Jantamos no hotel e gostamos bastante. O hotel tem um parking cáro ( 30 euros - 120 Polones ) porém bem espaçoso. Ao lado ou em frente tem um parking 24/7 por 20 euros mas como tinhamos malas preferimos o conforto do estacionamento do hotel. Hotel com Shopping Center ao lado o que é maravilhoso para refeições e compras.

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Cleanliness

Reviews regularly praise overall cleanliness and modern upkeep. A few guests reported lapses such as late or incomplete room refreshes and missed replenishment.

Related guest reviews

10

William

Sep 12, 2023

·

Stayed 1 night

Modern and clean

10

Laura

Feb 18, 2026

·

Stayed 3 nights

Great location, clean and modern. Would definitely stay here again

8

Lisa

Apr 26, 2023

·

Stayed 3 nights

Cleanliness overall was good although on the first morning left the bag out for reward (no cleaning option) bag still on door - towels had been replaced - dirty cups still there, bed unmade - no reward 😞. Staff were helpful, breakfast was good - hotel in good location - overall a good experience & would stay again

8

Kelly

Oct 28, 2025

·

Stayed 3 nights

Room was nice and spacious. Staff friendly and polite. All clean and breakfast had a great variety. Would definitely stay again

10

Fanos

Feb 2, 2026

·

Stayed 2 nights

Great location next door to the train station & shipping mall. Clean and modern rooms. Friendly staff. Nice bar in the hotel open till late every night. Would stay again.

10

Ikuo

Jul 18, 2023

·

Stayed 6 nights

連続7泊しました。清掃後、部屋にハエが入っていることが数回ありました。水、タオル、ティーバッグの補充が漏れていることがありました。全体としては快適でした。

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10

Helene

Aug 1, 2023

·

Stayed 3 nights

Lovely hotel located perfect to the old town. We had a view oozed the old central station. Breakfast very good. And we could charge our car. Two things we were disappointed about - our bin hadn’t been emptied when we came and you then wonder was else didn’t they do. And we hang up the towels so they wouldn’t be changed but they changed them every day.

10

Abigail

Feb 8, 2026

·

Stayed 2 nights

Clean room. Great location. Friendly staff!

8

natalie

May 2, 2023

·

Stayed 6 nights

Hotel was great, good location, very friendly staff would not hesitste to stay again.... the only issue rooms are sometimes cleaned quite late

10

Lucy

Dec 21, 2024

·

Stayed 2 nights

Excellent stay in krakow would definitely come here again. Clean modern rooms and lovely staff

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Rooms

Rooms are modern and comfortable, often spacious with large or well-designed bathrooms and some nice views. A few guests mention firm beds, occasional street or event noise, weak air conditioning, or minor maintenance issues.

Related guest reviews

10

zeynep kübra

Nov 17, 2025

·

Stayed 3 nights

Old town a aşırı yakın yürüyerek gittik her yere. Yanında avm olmasına bayıldık. Otel temiz kahvaltı satın almıştık iyi yapmışız. Mükemmel değildi ama o paraya o kadar çok şeyi başka yerde yiyemezdik. Oda ferah ve glown e bakıyordu manzara olarak iyiydi. Bence en iyi konumda

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8

TAK YEE

Mar 31, 2025

·

Stayed 4 nights

Location is excellent. Room is spacious and clean. Breakfast offers a variety of food. As we’re staying on the 1st floor facing the main road, it’s a bit noisy. Overall, it’s a nice hotel

10

Kathy

Dec 17, 2024

·

Stayed 3 nights

We were looking for a nice hotel within easy walk of the old town - we were not disappointed, this hotel could not have been better. Just around the corner from the old town, 5 - 10 mins walk to the main square. We had a superior double room & it was lovely, especially the bathroom, the glass was so clean between the shower & toilet cubicle that my husband walked into it!! We had a room on the top floor & it was super quiet. The bar was a nice place to relax after a long day walking around Krakow & the staff were really helpful & friendly. We would definitely return.

8

Karl

Dec 19, 2024

·

Stayed 1 night

The hotel is showing it's age. The bathroom shower head fell apart and there was no seal at the bottom so all the water would run out on the floor. I was able to put the shower head back together and used a towel to hold back the water. Overall the stay was really good.

10

Emma

Dec 14, 2024

·

Stayed 4 nights

Lovely hotel really close to everything. Right next to shopping mall and train station for easy transport and pick ups for day trips and only a 10 minute walk into the main square. Beds were enormous and rooms were good, gym was a little small but otherwise hotel was wonderful. Would hundred percent stay again

8

Kelly

Oct 28, 2025

·

Stayed 3 nights

Room was nice and spacious. Staff friendly and polite. All clean and breakfast had a great variety. Would definitely stay again

10

Lisa

Sep 29, 2024

·

Stayed 2 nights

Great modern hotel. Nice restaurant for breakfast and great hotel bar serving great cocktails, really cheap. I was upgraded on arrival to a suite which was lovely. Brilliant location to get to the main square and shopping mall. The only negative was the air conditioning and the gym. The room was just too warm, even though there were 2 AC units in my suite, they literally blew out nothing. The gym was a tiny room, with 4 pieces of cardio (one of which was out of order) and a few free weights, plus it was really warm in there. As a big gym user, sadly this would put me off staying here again, everything else about this hotel I loved. Friendly staff too.

8

Donna

Nov 27, 2024

·

Stayed 3 nights

Great location, clean, spacious room. Mattress a little firm for my taste.

8

Aina

Nov 20, 2025

·

Stayed 4 nights

Hotellet ligger flott til for å enkelt reise til og fra med alt av kollektivtrafikk i nærheten. Det er veldig rolig og stille til tross for den sentrale beliggenheten. Alt av shopping i umiddelbar nærhet. Fantastisk god frokost. Litt trange rom.

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6

George

Mar 24, 2024

·

Stayed 2 nights

Decent hotel in great location. However, in terms of room comfort, especially bed, mattress, pillows, bedding was budget, not 4-star hotel. There are better value for money hotels in the area.

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Service

Service is widely described as friendly, efficient and accommodating, with helpful reception and smooth arrangements. Some report inconsistent bar/restaurant service, occasional housekeeping demeanor issues, and limited recognition of loyalty benefits.

Related guest reviews

10

Christopher

Oct 19, 2025

·

Stayed 1 night

I always stay here individually or with groups when in Krakow. Location is perfect for short talk to old town and all the sites or to the tram to other districts. Amazing staff, outstanding breakfast. Clean and comfortable.

10

ALICE

Oct 19, 2025

·

Stayed 5 nights

The staff were excellent Espically the reception staff who helped me in many ways to find places

10

Iona

Jan 15, 2026

·

Stayed 4 nights

Second time staying and is now my go to hotel when visiting beautiful Krakow. The staff are beyond kind and helpful and are really what makes this hotel what it is. Fantastic location! Faultless

10

Anna

Feb 23, 2026

·

Stayed 1 night

Excellent, great service, very polite receptionists, perfect location, good price, delicious, varied breakfasts.

8

ANDREA

Nov 30, 2024

·

Stayed 2 nights

Really nice hotel, great location, modern and clean. Comdy beds, large bathroom and breakfast amazing. However our room was opposite the cleaners storage room at 7am each morning they were banging, shouting really loud and i had to out ans tell them to be quiet and they ignored me. On the day we left the cleaner came into our room at 9.30am tapping her watch because she wanted us out, so she could clean. Checkout was 10am. She was very rude.

4

Johann

Feb 11, 2025

·

Stayed 4 nights

We did not expect that the bed sheets will be changed daily, but we expected, that at least the bed is made properly. Towels were removed but not replenished. Same for the toilet paper. Also, as a Diamond member, I was expecting a little bit better treatment, even they told me at check in, that this stay does not count for my reward program. When I called a day before in order to see if they have an upgrade for me as a Diamond member, they were telling me that they need to look if anything is available but finally they told me there was no room available. I checked online, and I would have been able to book a suite the very next day and even further on. In any case a Diamond status does nor mean anything at all in this Wyndham property. A lot of room for improvement. All the best

8

rode

Sep 1, 2024

·

Stayed 1 night

Reception staff was helpful but not too friendly. Paid for an upgrade to have early check in and check out. Very convenient location.

8

Anthony

Oct 26, 2025

·

Stayed 3 nights

Lovely hotel in a really handy location, close to the station and shopping centre, and a short walk to the historic centre. Breakfast was great - good variety of quality food and attentive and friendly staff. Went to the bar on a couple of occasions but found the range of drinks (especially wine) and service a little disappointing. Overall a great hotel in a great location.

10

Liam

Apr 17, 2023

·

Stayed 2 nights

Awesome hotel to stay in and the staff were so helpful. We had 7 rooms booked and turned up early but they managed to get us all early check in and located next to each other. Location is excelled with everything In walking distance

10

Dorota

Mar 25, 2025

·

Stayed 10 nights

Reception staff attentive and helpful. Cleaning staff friendly and accommodating. Have stayed here many times & have a great stay each time.

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Location

Exceptionally convenient next to Kraków Główny station and a major mall, with an easy walk to the Old Town and main square. Many also found it quiet inside despite the central setting.

Related guest reviews

10

Christopher

Oct 19, 2025

·

Stayed 1 night

I always stay here individually or with groups when in Krakow. Location is perfect for short talk to old town and all the sites or to the tram to other districts. Amazing staff, outstanding breakfast. Clean and comfortable.

10

Sasha

Feb 8, 2025

·

Very convenient location, next to train station and shopping centre

10

Hieu

Apr 18, 2025

·

Stayed 4 nights

Vi var her i for 4 netter, hotellet var veldig sentral. Det lå nesten ved Old Town, 10 min gange. Stor senter rett utenfor hotellet, tog stasjon 5 min gange unna. Lett tilgjengelighet for alt egentlig. Kjempe god frokost buffe. Rent og fint hotell kommer garantert tilbake hit ved en annen anledning.

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10

Lesley

Dec 27, 2024

·

Stayed 3 nights

Good central location

10

Suzanne

Oct 8, 2024

·

Stayed 5 nights

Very close to shopping and main train station. Staff spoke English and were accommodating. Very convenient walk to old town

10

Margrét

Oct 21, 2024

·

Stayed 5 nights

Very good hotel with excellent location. Friendly and helpful staff.

10

Novie

Jun 20, 2025

·

Stayed 2 nights

Perfect location - next to train station, a mall and the old town. What more can you ask? The room is clean and comfortable and the breakfast is good.

10

Fanos

Feb 2, 2026

·

Stayed 2 nights

Great location next door to the train station & shipping mall. Clean and modern rooms. Friendly staff. Nice bar in the hotel open till late every night. Would stay again.

10

Joyce

Dec 16, 2025

·

Stayed 2 nights

Great location near the station. Adjacent to a shopping centre and short walk to the old town. Clean and comfortable room. Great bar with friendly and helpful staff. Great buffet breakfast which lots of choice.

10

Jeffrey

Mar 1, 2025

·

Stayed 3 nights

Close to train station, modern shopping mall, and Old Town.

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Dining

Breakfast is frequently praised for variety, taste and value. A minority found breakfast restocking or quality inconsistent and considered the restaurant or bar offerings average or overpriced.

Related guest reviews

10

zeynep kübra

Nov 17, 2025

·

Stayed 3 nights

Old town a aşırı yakın yürüyerek gittik her yere. Yanında avm olmasına bayıldık. Otel temiz kahvaltı satın almıştık iyi yapmışız. Mükemmel değildi ama o paraya o kadar çok şeyi başka yerde yiyemezdik. Oda ferah ve glown e bakıyordu manzara olarak iyiydi. Bence en iyi konumda

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10

Christopher

Oct 19, 2025

·

Stayed 1 night

I always stay here individually or with groups when in Krakow. Location is perfect for short talk to old town and all the sites or to the tram to other districts. Amazing staff, outstanding breakfast. Clean and comfortable.

8

Jeanette

Jul 22, 2024

·

Stayed 4 nights

Hotel was better than expected. Less than 5 minutes from train station by foot, and with a Starbucks and shopping center a few meters away. Old town a 5-10 minute walk. Very clean and well decorated rooms. Bed is very firm (which I prefer) but might be too firm for other travelers. Good air conditioning and sound proof. However I find it strange that a 5 star hotel does not provide hair conditioner and body lotion in the room. Only thing lacking is the restaurant - both for breakfast and dinner. At breakfast the bread rolls were hard and stale, and the bacon was either burnt or not cooked. Just a few types of fresh fruit. Had dinner once and the taste and quality was not good. Also expensive, so head out for dinner if you can.

10

Anna

Feb 23, 2026

·

Stayed 1 night

Excellent, great service, very polite receptionists, perfect location, good price, delicious, varied breakfasts.

8

stephen

Dec 12, 2022

·

Stayed 2 nights

Lovely hotel in a good location. Only let down by poor service at breakfast. Elements of food ran out and after being told there would be no more that day it turned up! Took the shine off the hotel experience.

8

Kelly

Oct 28, 2025

·

Stayed 3 nights

Room was nice and spacious. Staff friendly and polite. All clean and breakfast had a great variety. Would definitely stay again

10

Joyce

Dec 16, 2025

·

Stayed 2 nights

Great location near the station. Adjacent to a shopping centre and short walk to the old town. Clean and comfortable room. Great bar with friendly and helpful staff. Great buffet breakfast which lots of choice.

8

Aina

Nov 20, 2025

·

Stayed 4 nights

Hotellet ligger flott til for å enkelt reise til og fra med alt av kollektivtrafikk i nærheten. Det er veldig rolig og stille til tross for den sentrale beliggenheten. Alt av shopping i umiddelbar nærhet. Fantastisk god frokost. Litt trange rom.

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8

Anthony

Oct 26, 2025

·

Stayed 3 nights

Lovely hotel in a really handy location, close to the station and shopping centre, and a short walk to the historic centre. Breakfast was great - good variety of quality food and attentive and friendly staff. Went to the bar on a couple of occasions but found the range of drinks (especially wine) and service a little disappointing. Overall a great hotel in a great location.

10

Diego

Nov 13, 2022

·

Stayed 1 night

Buena ubicación, y el desayuno de los mejores que he probado en hoteles.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1	2	3	4	5	6	7 $151
8 $96	9 $105	10 $95	11 $99	12 $107	13 $150	14 $136
15 $95	16 $148	17 $153	18 $128	19 $163	20 $148	21 $123
22 $99	23 $138	24 $146	25 $126	26 $140	27	28 $212
29 $155	30 $197

Su	Mo	Tu	We	Th	Fr	Sa
		1 $308	2 $270	3 $243	4 $296	5 $288
6 $213	7 $270	8 $235	9 $223	10 $215	11	12 $215
13 $126	14 $150	15 $186	16 $170	17 $166	18 $195	19 $162
20 $150	21 $120	22 $118	23 $134	24 $139	25 $161	26 $170
27 $146	28 $183	29 $203	30 $223	31

Vienna House by Wyndham Andel's Cracow

Prices for Vienna House by Wyndham Andel's Cracow

Monthly average prices

About this property

Location

Room options

Deluxe Double Room

Room, Accessible

Junior Suite

Superior Twin Room

Suite

Superior Double Room

Guest reviews of Vienna House by Wyndham Andel's Cracow

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Vienna House by Wyndham Andel's Cracow

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