Is parking available at the property?

Self parking is available on-site for a fee of PLN 100 per day.

What type of breakfast is offered and what are the serving hours?

Buffet breakfasts are served on weekdays from 7:00 AM to 10:00 AM and on weekends from 8:00 AM to 11:00 AM for a fee of approximately PLN 80 for adults and children.

What are the standard check-in and check-out times?

Check-in is from 3:00 PM until 11:30 PM, and check-out is by 11:00 AM. Early or late check-in/check-out may be available upon request, but special requests are subject to availability and may incur additional charges.

Are airport shuttle services available?

Airport shuttle services are available, but specific pricing and arrangements should be confirmed directly with the property.

What accessibility features does the property offer for guests with disabilities?

The property features step-free entrances and wheelchair-accessible facilities in public areas, including the registration desk and bathrooms.

What is the location of the property in relation to key landmarks?

The property is located in Kraków's Old Town, just a 5-minute drive from Main Market Square and 6 minutes from Oskar Schindler Factory. It is also close to various attractions such as Royal Road, Florianska Street, and Wawel Castle.

What are the policies for guests staying with children?

Children are allowed at the property, and kids can stay for free up to a certain age, although specific age details are not provided.

Pollera Hotel Kraków

Average nightly price at Pollera by month, last 12 months (USD)
Month	Average price
January	$68
February	$76
March	$93
April	$102
May	$131
June	$115
July	$113
August	$141
September	$143
October	$129
November	$98
December	$128

What guests think

Travellers describe Pollera as a charming, historic hotel with a standout central location near Krakow’s Old Town and train station, consistently friendly staff, very clean rooms, and a well-regarded breakfast that many consider generous and convenient for early departures.

Room experiences vary: some are spacious and comfortable with character, while others feel dated, have very small bathrooms or showers, hard or small beds, and no air conditioning (fans are often provided). On-site courtyard parking is available and useful for drivers. Expect a characterful, good-value stay, with trade-offs in room modernity and cooling.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Several reviews note convenient on-site courtyard parking, sometimes reserved in advance or for a fee. No other facilities are consistently mentioned.

Related guest reviews

10

Barbara

Dec 17, 2023

·

Stayed 1 night

I love this hotel. The front desk staff were very pleasant Quick and easy check-in. Parking reserved before we arrived. Bottles of water in our room. We had a view onto the street but with the windows closed, the room was silent. We slept wonderfully. The hotel breakfast is delicious and plentiful. Lovely historic building a short walk to the rynek and the Galeria. Perfect location. We will return. Highly recommend!

10

Lars

Apr 26, 2023

·

Stayed 1 night

Ligger perfekt till i utkanten av Gamla Stan och nära till tågstationen. Lugnt och ändå nära till allt. Även bra parkeringsmöjligheter. Trevlig personal. Väldigt fräscha badrum, även om de är små. Bra dusch. Klassiskt hotell, men börjar bli lite slitet när det gäller inredningen. Här bor jag gärna igen! Rekommenderas starkt!

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10

eunkyeong

May 8, 2023

·

Stayed 1 night

르넥과 매우 가깝고, 주차장이 훌륭하다. 직원들이 매우 친절해서 기분이 좋았다. 방도 넓고, 가격대비 매우 훌륭한 숙소. 적극 추천.

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10

Eugene

Jun 6, 2023

·

Stayed 2 nights

Great hotel, perfect location in old city with parking, front desk staff was excellent, they helped us immensely. Highly recommend staying here!

10

Barbara

Jan 18, 2024

·

Stayed 1 night

Another excellent stay at Hotel Pollera. Huge comfortable room with soaking bath and shower and bidet. Bed also comfortable, small sitting area with additional TV. No TVN24 or CNN 😞. Beautiful view, great WIFI. Delicious breakfast and convenient on-site parking. I would love some hair conditioner and body lotion but not a deal breaker. I bring my own now. Super close to everything you want to enjoy in Krakow. Park the car and walk everywhere. Wonderful!

8

Sandra

Aug 18, 2023

·

Stayed 1 night

Friendly straff, good parking possibility, fsntastic breakfast and really good location. Rooms could use an upgrade, no air conditioner but they had put in a ventilator that helped a little bit. However, rooms were clean and all necessities you needed was available.

10

Pia

May 10, 2025

·

Stayed 3 nights

Super beliggenhed og gode værelser. Meget venligt personale, flot morgenbuffet og mulighed for at parkere i gården (mod betaling).

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Cleanliness

Rooms and bathrooms are consistently clean, with some described as sparkling or immaculate. Minor wear like creaky floors or worn carpets reflects the building’s age.

Related guest reviews

10

Lyudmyla

Sep 21, 2025

·

Stayed 1 night

Booked it for my mom. She is a neat freak and was really pleased with cleanness of the room. Good walkable location. Definitely recommend

10

Andrew

Apr 4, 2025

·

Stayed 1 night

We checked in after 4pm and had to check out at 4am the next day to catch a flight so couldn't really appreciate what this hotel has to offer. But the staff were friendly, the room was clean, the bed was comfortable and the hotel is well located for the old town. Will definitely book this place again, and hopefully for longer next time. Thank you

10

WILLIAM

Sep 3, 2025

·

Stayed 4 nights

Excellent location, very clean, nice room and friendly staff. Near train station and square. Would book again when back in Krakow.

10

johanna

Jan 14, 2023

·

Stayed 19,370 nights

Ein kleines altes Hotel. Wenn man nicht auf den neuen sterilen Schnick- Schnack steht, dann ist das das Richtige . Alt aber sauber und sehr nett und ruhig. Lage sehr central. Personal am Empfang und Frühstück professionell. Bäder neu und sauber . Ich liebe dieses Hotel .

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10

Carla Adriana

Mar 29, 2024

·

Stayed 4 nights

Dejligt hotel. Centralt beliggende. Roligt. Rent. Søde personale.

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10

Susan

May 25, 2025

·

Stayed 1 night

This is a beautiful classy historic property. The hotel is immaculately clean, the beds comfortable, and the decor makes you feel like you're back in the 1940s. Very friendly front desk.Horses clip clop by outside and there's a great view of the krakow theater. Extremely close to krakow train station. Only 5min walk. A hidden gem . I'll bev back.

10

David

Sep 12, 2025

·

Stayed 2 nights

Antique hotel I think built in1834. Has the charm of an older property but has been well maintained and updated. Sparkling clean bathroom. Original hardwood floors are a little worn but that's part of the charm. Convenient location walkable to train station and all of old town.

10

Tracy

Aug 23, 2025

·

Stayed 2 nights

Staff is great and helpful! Breakfast was the best one I had on our trip. Room was clean and charming, beds were super comfortable. Would stay here again!

8

Pauline

May 16, 2025

·

Stayed 2 nights

The cleanliness throughout stands out! Great location in the heart of Krakov’s Old Town & close to its main attractions. Room amenities provide tea & coffee but lack milk for coffee. As a white coffee drinker I had to provide my own. I would definitely book this hotel again.

10

chiara

Apr 9, 2024

·

Stayed 4 nights

Posizione centrale e comoda per raggiungere le attrazioni. Personale gentile. Bagni immacolati. Ottima colazione a buffet.

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Rooms

Room experiences are mixed: sizes range from spacious to quite small, décor is often historic or dated, and many mention very small bathrooms or showers and hard or small beds. There is typically no air conditioning; fans are provided.

Related guest reviews

6

Bianca

Dec 3, 2025

·

Stayed 1 night

Gute Lage Die Einrichtung (Bett, Schrank, Teppiche) könnte erneuert werden da sie zu abgewohnt ist (Zi 218). Dusche viel zu eng ( Platzangst). Sehr gut war das Frühstücksbüffet.

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8

Ewa

Sep 15, 2025

·

Stayed 2 nights

I wish they had temp control in the room. Fan was helpful, however not close to air-conditioning. Everything else was very good.

10

Jose

Jun 17, 2023

·

Stayed 3 nights

Perfect location. Cozy room with plenty of space and a nice updated bathroom. The breakfast was a small selection, however what they offered was very, very tasty. And, there was no air conditioning but, with the weather cool, sleeping with the windows open was great. I would definitely stay here again and recommend to those coming to visit.

10

chieko

Jun 7, 2025

·

Stayed 3 nights

クラクフ中央駅から徒歩10分くらい、旧市街の入り口近くに位置していて観光に便利。レトロな雰囲気ながら居心地のいいホテルでした。窓からの景色に惹かれてシティビューのお部屋を予約しましたが、想像以上に素晴らしかったです。アウシュヴィッツ博物館に朝早く行く必要があり、予約していた朝食が食べられない為、ランチボックスをお願いしたところ、大変豪華なランチボックスを用意してくれていました。本当にありがとう。お部屋に冷蔵庫がなく飲み物が冷やせない、お水はあるけど栓抜きがない、すぐ近くのナイトクラブからの重低音が夜2時まで響いてくる等のマイナス点はありましたが、総じて良かったです。

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8

Alejandro

Feb 27, 2024

·

Stayed 1 night

It was a nice big room but the deco a bit dated. Old bed too small and very small shower.

10

Teruya

Aug 11, 2024

·

Stayed 3 nights

１００年以上経った建物で古く重いキー🗝️でオートロックも無いけど、３泊快適に過ごしました。三階建ですが、ちゃんとリフトがあり重いスーツケースでも問題無し。ヨーロッパの古いホテル同様エアコンが無く、天井のファンだけですが、８月上旬で27-8℃の晴天の日でも部屋は暑くありません。夜は窓を開けていても虫は入らず熟睡出来ます。ベッドは小さいですが、１７６cmの私でも窮屈ではありません。内装は古いですが、シャワー、洗面所はリノベーションして新築美容でした。シャワーはお湯が熱くて困るくらいです。 TVも４５インチ位で綺麗でした。一つだけ決定があるとすれば、ティッシュペーパーがなかった事です。旧市街を中心に見学するなら、中央駅にもヴァヴェル城にも歩いて直ぐの便利なホテルです。フロントのおじさんおばさんもフレンドリーで良かったです。

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6

Barbara

Oct 30, 2025

·

Stayed 1 night

We really like this hotel and have stayed several times but this time we got a very uncomfortable room. Bed was hard as a rock and too short. Shower was SO small and in a closet by itself. Not sure why they put us there because the hotel was not full. Not sure why they expect anyone to stay there. Also, TV was hanging so crooked you couldn't watch it. We will request not that room in the future. We also paid for a better, bigger room so not sure what happened. Overall, it's charming and breakfast is wonderful.

8

Sandra

Aug 18, 2023

·

Stayed 1 night

Friendly straff, good parking possibility, fsntastic breakfast and really good location. Rooms could use an upgrade, no air conditioner but they had put in a ventilator that helped a little bit. However, rooms were clean and all necessities you needed was available.

10

Tom

Mar 15, 2023

·

Stayed 3 nights

Hotel is in a great location and staff are all friendly. It's rustic and has loads of character. The room was big with some quirks, only down size was the bed was quite small.

6

Marijane

Jun 10, 2024

·

Stayed 4 nights

I stayed four nights in a single room. Room was very small and carpet was stretched. Housekeeping people very nice. Breakfast is very good and worth the 60 zy as it was not included with my room. Best is location. Close to market square which is fabulous and has restaurants galore.

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Service

Staff are frequently praised as friendly, helpful, and accommodating, including arranging take-away breakfasts and efficient check-in. A few guests noted issues such as an uncomfortable room allocation or an unaccommodating late checkout.

Related guest reviews

10

Barbara

Dec 17, 2023

·

Stayed 1 night

I love this hotel. The front desk staff were very pleasant Quick and easy check-in. Parking reserved before we arrived. Bottles of water in our room. We had a view onto the street but with the windows closed, the room was silent. We slept wonderfully. The hotel breakfast is delicious and plentiful. Lovely historic building a short walk to the rynek and the Galeria. Perfect location. We will return. Highly recommend!

10

Solomon H

Sep 15, 2023

·

Stayed 8 nights

Excellent hotel, love the amazing location, very friendly staff specially Margarett, she was super helpful with everything. we loved the breakfast it was very convenience and reasonable price. would definitely recommend this hotel to everybody!

10

Susan

May 25, 2025

·

Stayed 1 night

This is a beautiful classy historic property. The hotel is immaculately clean, the beds comfortable, and the decor makes you feel like you're back in the 1940s. Very friendly front desk.Horses clip clop by outside and there's a great view of the krakow theater. Extremely close to krakow train station. Only 5min walk. A hidden gem . I'll bev back.

10

Anthony

Jun 24, 2025

·

Stayed 1 night

I love staying here! The staff makes the difference!

10

Paul

Sep 27, 2025

·

Stayed 1 night

A very nice hotel with helpful staff in the center of Krakow.

10

Tracy

Aug 23, 2025

·

Stayed 2 nights

Staff is great and helpful! Breakfast was the best one I had on our trip. Room was clean and charming, beds were super comfortable. Would stay here again!

10

Tim

Nov 10, 2023

·

Stayed 4 nights

Really good, close to bars and restaurants Staff very friendly and helpful Would definitely recommend

10

Julie

Jun 22, 2024

·

Stayed 2 nights

This is a lovely historic hotel in the middle of Old Town Krakow. The ambience is great, the breakfast was terrific, and the staff were very helpful and kind. When our Auschwitz tour was moved up several hours, causing us to miss breakfast, they were able to arrange to-go bags for us, which was a lifesaver.

10

Stephen

May 23, 2023

·

Stayed 4 nights

Excellent hotel within the old town and close to everything. Only short walk from railway station, good size comfortable rooms. Staff extremely helpful and welcoming. Good breakfast.

8

francisco

Aug 8, 2023

·

Stayed 3 nights

Al ser VIP para Hotels.com pensaba que tendría un detalle en la habitación. Sí que es cierto que me ofrecieron parking, pero no tenía vehículo. Hubiese sido bien que me hubieran ofrecido otro detalle. Solicité un late c/o 1 ó 2 horas después a la que tuve una rotunda negativa. Sólo guardar el equipaje en la consigna que pareció que se me hacía un gran favor. Recepcionistas al c/i muy amables. Al c/o poco empaticos y poco amables. Soy Room Division Manager en el mundo hotelero y sé de qué hablo. En definitiva, el hotel muy bien a nivel edificio, historia y limpieza, pero el servicio no fue lo mejor. No me sentí que mi estancia era especial, aunque agradezco hubiese kettle en la habitación. El desayuno muy positivo y el servicio muy bien. Volveré a Cracovia, pues vivo en Polonia, pero buscaré otra alternativa.

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Location

Repeatedly praised central location near the Old Town, main square, and the train station, making it easy to walk to attractions. A few guests experienced street or hallway noise at night.

Related guest reviews

10

Stefan van den

Oct 17, 2025

·

Stayed 3 nights

Centrale ligging t.o.v. markt, winkels, karakteristiek pand en inrichting, zeer aardig en behulpzaam en erg goed ontbijt.

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10

WILLIAM

Sep 3, 2025

·

Stayed 4 nights

Excellent location, very clean, nice room and friendly staff. Near train station and square. Would book again when back in Krakow.

10

Lars

Apr 26, 2023

·

Stayed 1 night

Ligger perfekt till i utkanten av Gamla Stan och nära till tågstationen. Lugnt och ändå nära till allt. Även bra parkeringsmöjligheter. Trevlig personal. Väldigt fräscha badrum, även om de är små. Bra dusch. Klassiskt hotell, men börjar bli lite slitet när det gäller inredningen. Här bor jag gärna igen! Rekommenderas starkt!

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10

Paul

Sep 9, 2025

·

Stayed 3 nights

Very comfortable and centrally located

10

Raffaele

Apr 27, 2025

·

Stayed 3 nights

beautiful ( old style ) hotel in the heart of Krakow . Very close to Rynek Główny and to the central station Krakow Glowny. Wonderful the breakfast.

8

JUN

Mar 7, 2025

·

Stayed 1 night

駅から徒歩で行けて、旧市街観光に便利、美味しい食事も近辺に豊富。

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8

Bruce

Sep 27, 2024

·

Stayed 1 night

We stayed here on the final day of our tour of Poland, before catching our train to the airport to fly home. The location was perfect for us, being only a 10 minute walk to the railway station (from which to get the train to the airport) and in the heart of the old town. The hotel is old and full of character but the rooms are spacious, comfortable and have all the amenities one would expect from a better hotel (we had two televisions, a shower, bath and USB charging points). There was no bar in which to have a nightcap on returning from dinner but the hotel recommended one which was only a few doors along and that was fine too. Plenty of reasons to like, especially the friendly staff on reception.

10

Stephen

May 23, 2023

·

Stayed 4 nights

Excellent hotel within the old town and close to everything. Only short walk from railway station, good size comfortable rooms. Staff extremely helpful and welcoming. Good breakfast.

10

Chris

Feb 8, 2026

·

Stayed 3 nights

Great hotel, good value and in a great location

10

Gayathri

Jun 21, 2024

·

Stayed 3 nights

Hotel Pollera is centrally located, with helpful and courteous staff. It is also close to the places I wanted to go to.

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Dining

Breakfast is widely praised for quality and variety, and the hotel provides boxed breakfasts for early departures. One guest found it pricey, but overall sentiment is positive.

Related guest reviews

6

Bianca

Dec 3, 2025

·

Stayed 1 night

Gute Lage Die Einrichtung (Bett, Schrank, Teppiche) könnte erneuert werden da sie zu abgewohnt ist (Zi 218). Dusche viel zu eng ( Platzangst). Sehr gut war das Frühstücksbüffet.

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10

Jaroslaw

Mar 12, 2024

·

Stayed 1 night

Very friendly and knowledgeable staff. Great, although pricey breakfast. Perfectly located hotel, for walking distance to old town square and other attractions. Ten minutes away from main train station providing direct link to Kraków’s Airport, only 20 min away. Underrated, worth every penny.

10

Kieran

Aug 8, 2025

·

Stayed 3 nights

Bed was class, breakfast was fantastic, great location and very friendly/helpful staff.

10

Raffaele

Apr 27, 2025

·

Stayed 3 nights

beautiful ( old style ) hotel in the heart of Krakow . Very close to Rynek Główny and to the central station Krakow Glowny. Wonderful the breakfast.

10

ERAN

Dec 19, 2023

·

Stayed 1 night

wonderful breakfast.

10

Pia

May 10, 2025

·

Stayed 3 nights

Super beliggenhed og gode værelser. Meget venligt personale, flot morgenbuffet og mulighed for at parkere i gården (mod betaling).

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10

Susan

Mar 6, 2024

·

Stayed 4 nights

Fabulous stay in Krakow, Pollera Hotel. We had an apartment. Very spacious, clean and everything that we required. Location could not be better for easy access to the main square, trams, trains. Lots of restaurants. Breakfast was wonderful. All the staff could not have been more friendly and helpful. We will be back

10

Julie

Jun 22, 2024

·

Stayed 2 nights

This is a lovely historic hotel in the middle of Old Town Krakow. The ambience is great, the breakfast was terrific, and the staff were very helpful and kind. When our Auschwitz tour was moved up several hours, causing us to miss breakfast, they were able to arrange to-go bags for us, which was a lifesaver.

10

Dilek

Dec 11, 2025

·

Stayed 4 nights

Odamız çok temiz, personel çok nazikti. Kahvaltı çok iyi ve otelin konumu mükemmeldi. Kesinlikle tavsiye ederim. Teşekkürler Pollera Hotel!

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10

Stephen

May 23, 2023

·

Stayed 4 nights

Excellent hotel within the old town and close to everything. Only short walk from railway station, good size comfortable rooms. Staff extremely helpful and welcoming. Good breakfast.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1	2	3	4	5 $115	6 $77	7 $92
8 $49	9 $49	10 $49	11 $64	12 $76	13 $92	14 $121
15 $49	16 $49	17 $49	18 $57	19 $49	20 $104	21 $98
22 $49	23 $58	24 $76	25 $78	26 $98	27	28
29 $57	30 $78

Su	Mo	Tu	We	Th	Fr	Sa
		1 $121	2 $123	3 $161	4 $195	5
6 $160	7 $133	8 $135	9 $133	10 $160	11 $204	12 $160
13 $121	14 $121	15 $123	16 $121	17 $121	18 $133	19 $133
20 $123	21 $121	22 $121	23 $121	24 $128	25 $128	26 $128
27 $129	28 $143	29 $141	30 $320	31 $384

Pollera

Prices for Pollera

Monthly average prices

About this property

Location

Room options

Basic Double Room

Basic Twin Room

Family Apartment

City Double Room, City View

Deluxe Room, 1 Bedroom, City View

Deluxe Apartment, 1 Bedroom

Superior Apartment

Basic Single Room, 1 Twin Bed

Family Quadruple Room

Guest reviews of Pollera

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Pollera

Considering this hotel for your Kraków trip?

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