Balmoral Arms
From
$187
/ night
Select dates to see prices and availability
From
$187
/ night
About this property
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a reception hall.
Amenities
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a reception hall.
Business amenities
Featured amenities include a 24-hour front desk and luggage storage. Free self parking is available onsite.
Dining
Satisfy your appetite for lunch or dinner at The Dining Room, a restaurant which specializes in local cuisine, or stay in and take advantage of the room service. Quench your thirst with your favorite drink at the bar/lounge. Full breakfasts are served on weekends from 7:00 AM to 9:30 AM for a fee.
Rooms
Stay in one of 46 guestrooms featuring flat-screen televisions. Bathrooms have shower/tub combinations and complimentary toiletries. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.
Location
Located in Ballater, Balmoral Arms is in a national park, a 1-minute drive from Ballater Golf Club and 9 minutes from Cairngorms National Park. This luxury hotel is 7.8 mi (12.5 km) from Balmoral Castle and 8.6 mi (13.9 km) from Royal Lochnagar Distillery.
What's nearby
Ballater Golf Club(0.1 miles)
Victoria and Albert Halls(0.2 miles)
Ballater Library(0.2 miles)
Knock Castle(1.9 miles)
Muir of Dinnet National Nature Reserve(5.9 miles)
Loch Kinord(6.2 miles)
Cairngorms National Park(7.4 miles)
Balmoral Castle(7.8 miles)
Royal Lochnagar Distillery(8.6 miles)
Knock Gallery(8.9 miles)
Loch Muick(9.7 miles)
Aboyne Castle(11.6 miles)
Aboyne Golf Club(11.7 miles)
Reflect Spa(12.2 miles)
Aboyne Loch(12.3 miles)
The preferred airport for Balmoral Arms is Aberdeen Airport (ABZ)(39 miles)
Restaurant
Non-Smoking Rooms
Housekeeping
Bicycle Rental
Golf Course (nearby)
Cycling
Location
13-15 Victoria Road, Ballater, Scotland, United Kingdom
Ballater Golf Club (0.1 miles)
Victoria and Albert Halls (0.2 miles)
Ballater Library (0.2 miles)
Knock Castle (1.9 miles)
Muir of Dinnet National Nature Reserve (5.9 miles)
Loch Kinord (6.2 miles)
Guest reviews
8.5
Very good
Based on 816 verified reviews
What guests think
AI-generated summary based on recent guest reviews
Across many reviews, Balmoral Arms is praised for its welcoming staff, cozy characterful spaces with open fires, and a central Ballater location, with many guests enjoying comfortable rooms and quality meals in the bar and restaurant.
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What guests think
Across many reviews, Balmoral Arms is praised for its welcoming staff, cozy characterful spaces with open fires, and a central Ballater location, with many guests enjoying comfortable rooms and quality meals in the bar and restaurant.
Common drawbacks include slow or understaffed meal service, occasional noise from creaky floors or corridors, and some small rooms or maintenance issues like hot water quirks and dated carpets. There is no lift and on-site parking is limited, but free street spaces and a public car park are close by, and the hotel is dog friendly. Expect a charming, centrally located inn with warm hospitality and some operational inconsistencies.
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AI-generated summary based on recent guest reviews
Facilities
Characterful lounges with open fires and a popular bar and restaurant are widely appreciated, and the hotel is dog friendly. There is no lift and on-site parking is limited, but free street parking and a public car park are nearby.
Related guest reviews
10
Christine
Sep 4, 2025
·
Stayed 1 night
Lovely old Inn with great updates. Comfortable. Excellent dinner and included breakfast. No onsite but very nearby parking. In center of town. Lots of old world charm and extremely friendly staff
Lovely old Inn with great updates. Comfortable. Excellent dinner and included breakfast. No onsite but very nearby parking. In center of town. Lots of old world charm and extremely friendly staff
10
ron
Mar 27, 2025
·
Stayed 1 night
Centrally located. Beautiful hotel with old-world charm. Lovely staff. Cute pub, finally found non-fried fish! Dog friendly. Even had boots to borrow to keep our shoes clean! Fabulous walking area, sweet little town. Close to many sights.
Centrally located. Beautiful hotel with old-world charm. Lovely staff. Cute pub, finally found non-fried fish! Dog friendly. Even had boots to borrow to keep our shoes clean! Fabulous walking area, sweet little town. Close to many sights.
10
Emma
Jan 12, 2025
·
Stayed 1 night
We had a lovely nights stay. The room was really comfy and the staff very friendly. Great bar and tasty breakfast. The lounge room with roaring fire was amazing, especially on such a cold night. Highly recommend!
We had a lovely nights stay. The room was really comfy and the staff very friendly. Great bar and tasty breakfast. The lounge room with roaring fire was amazing, especially on such a cold night. Highly recommend!
10
Michael
Mar 6, 2023
·
Stayed 1 night
It looks to have been recently refurbished but still maintains a lot of character. Nicely located in the centre of Ballater, local shops are within easy walking distance. Lots of local walks if you are that way inclined. Parking is very easy, if there's no space outside the hotel, there's a large car park just a few yards from the hotel.
It looks to have been recently refurbished but still maintains a lot of character. Nicely located in the centre of Ballater, local shops are within easy walking distance. Lots of local walks if you are that way inclined. Parking is very easy, if there's no space outside the hotel, there's a large car park just a few yards from the hotel.
10
Lisa
Nov 2, 2025
·
Stayed 2 nights
Lovely cosy hotel. Excellent bar, lounge and restaurant with friendly attentive staff.
Lovely cosy hotel. Excellent bar, lounge and restaurant with friendly attentive staff.
10
Laurence
Jul 11, 2025
·
Stayed 1 night
Pleasant hotel right in the town near the river. Plenty of parking in a lot across the street. Good meals in the restaurant.
Pleasant hotel right in the town near the river. Plenty of parking in a lot across the street. Good meals in the restaurant.
10
George
Dec 15, 2024
·
Stayed 1 night
Great hotel in a great location for Royal Deeside. All staff were very helpful and attentive. Rooms were lovely, clean & comfortable. All public rooms were cosy & comfortable and a great place to hang out with the log fire burning, giving it a great ambiance.
Great hotel in a great location for Royal Deeside. All staff were very helpful and attentive. Rooms were lovely, clean & comfortable. All public rooms were cosy & comfortable and a great place to hang out with the log fire burning, giving it a great ambiance.
10
Andre
Jul 26, 2025
·
Stayed 1 night
Cozy and charming with a great restaurant and bar.
Cozy and charming with a great restaurant and bar.
10
Stephen
May 30, 2024
·
Stayed 1 night
Excellent hotel, spacious room, clean. Ideal location in the centre of the village. No lift lift but a member of staff carried our cases up for us. The food was excellent, for breakfast and dinner. No on-site parking but no problem at all finding an on street space (no restrictions) nearby.
Excellent hotel, spacious room, clean. Ideal location in the centre of the village. No lift lift but a member of staff carried our cases up for us. The food was excellent, for breakfast and dinner. No on-site parking but no problem at all finding an on street space (no restrictions) nearby.
10
Yvonne
Sep 5, 2024
·
Stayed 2 nights
Beautiful hotel that was perfectly dog friendly. Restaurant food was top class and staff were so helpful😊
Beautiful hotel that was perfectly dog friendly. Restaurant food was top class and staff were so helpful😊
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AI-generated summary based on recent guest reviews
Cleanliness
Rooms and common areas are generally clean, with several guests calling accommodations spotless. A few report issues such as bathroom mould, threadbare carpets, and needing to request housekeeping.
Related guest reviews
8
Lynne
Jul 3, 2024
·
Stayed 1 night
Lovely warm friendly atmosphere, good food. Very clean and excellent service
Lovely warm friendly atmosphere, good food. Very clean and excellent service
10
Tate
Jul 7, 2023
·
Stayed 1 night
Cozy and elegant and city center. Super comfy and very nice all of the way around. This is a no-brainer. Clean, quiet, fairly luxurious. Will stay here again next time we're in town.
Cozy and elegant and city center. Super comfy and very nice all of the way around. This is a no-brainer. Clean, quiet, fairly luxurious. Will stay here again next time we're in town.
6
Norman
Sep 12, 2025
·
Stayed 2 nights
The carpets on the ground floor are meant to give the appearance of antique, but they are filthy and threadbare. Breakfast waitresses on Wed 10th, were mostly missing, and (worse ) inattentive. Three different ones had to be summoned, to bring 1). salt & pepper 2).a spoon for the fruit servery 3) a plate for the croissants area 4). fresh coffee. At no time were there more than twelve diners in the room.
The carpets on the ground floor are meant to give the appearance of antique, but they are filthy and threadbare. Breakfast waitresses on Wed 10th, were mostly missing, and (worse ) inattentive. Three different ones had to be summoned, to bring 1). salt & pepper 2).a spoon for the fruit servery 3) a plate for the croissants area 4). fresh coffee. At no time were there more than twelve diners in the room.
10
Richard
Oct 6, 2025
·
Stayed 1 night
An exceptional stay!! We recently stayed at the Balmoral Hotel in Ballater and were thoroughly impressed. The staff were incredibly friendly and welcoming, creating a warm and relaxed atmosphere from the moment we arrived. Our room was spotless and well-appointed, offering a comfortable retreat after a day exploring the beautiful surroundings. Breakfast was a real treat, plentiful, fresh and delicious, with something for everyone. The evening meal was equally outstanding, showcasing quality ingredients and thoughtful preparation that made dining a pleasure. Free pparking was conveniently located nearby, which made arrival and departure hassle-free. Overall, a fantastic experience. I’d highly recommend the Balmoral Hotel to anyone visiting Ballater—great food, great service, and a truly comfortable stay.
An exceptional stay!! We recently stayed at the Balmoral Hotel in Ballater and were thoroughly impressed. The staff were incredibly friendly and welcoming, creating a warm and relaxed atmosphere from the moment we arrived. Our room was spotless and well-appointed, offering a comfortable retreat after a day exploring the beautiful surroundings. Breakfast was a real treat, plentiful, fresh and delicious, with something for everyone. The evening meal was equally outstanding, showcasing quality ingredients and thoughtful preparation that made dining a pleasure. Free pparking was conveniently located nearby, which made arrival and departure hassle-free. Overall, a fantastic experience. I’d highly recommend the Balmoral Hotel to anyone visiting Ballater—great food, great service, and a truly comfortable stay.
6
Stephanie
Nov 29, 2025
·
Stayed 1 night
It was ok. Tired hotel. My biggest dislike was the mould in the bathroom and the heating on high.
It was ok. Tired hotel. My biggest dislike was the mould in the bathroom and the heating on high.
10
George
Dec 15, 2024
·
Stayed 1 night
Great hotel in a great location for Royal Deeside. All staff were very helpful and attentive. Rooms were lovely, clean & comfortable. All public rooms were cosy & comfortable and a great place to hang out with the log fire burning, giving it a great ambiance.
Great hotel in a great location for Royal Deeside. All staff were very helpful and attentive. Rooms were lovely, clean & comfortable. All public rooms were cosy & comfortable and a great place to hang out with the log fire burning, giving it a great ambiance.
8
December
Sep 14, 2025
·
Stayed 1 night
Clean room, walking distance to shops, pubs and restaurants.
Clean room, walking distance to shops, pubs and restaurants.
10
Stephen
May 30, 2024
·
Stayed 1 night
Excellent hotel, spacious room, clean. Ideal location in the centre of the village. No lift lift but a member of staff carried our cases up for us. The food was excellent, for breakfast and dinner. No on-site parking but no problem at all finding an on street space (no restrictions) nearby.
Excellent hotel, spacious room, clean. Ideal location in the centre of the village. No lift lift but a member of staff carried our cases up for us. The food was excellent, for breakfast and dinner. No on-site parking but no problem at all finding an on street space (no restrictions) nearby.
6
Nicola
Sep 26, 2023
·
Stayed 1 night
Polite but disorganised reception staff. Confusion over our length of stay & spoke to staff regarding this on several occasions. Scottish breakfast items varied day to day with items missing. Coffee very weak. Had to ask for housekeeping on day 3. On a positive note, it is dog friendly.
Polite but disorganised reception staff. Confusion over our length of stay & spoke to staff regarding this on several occasions. Scottish breakfast items varied day to day with items missing. Coffee very weak. Had to ask for housekeeping on day 3. On a positive note, it is dog friendly.
10
Dawn
Aug 4, 2024
·
Stayed 1 night
In the heart of Balleter, Balmoral Arms is a slice of traditional luxury with exceptional Scottish hospitality. The staff was engaging and attentive. The dining experience offered an intimate seating in a traditional Scottish dining hall. The rooms were very comfortable and clean.
In the heart of Balleter, Balmoral Arms is a slice of traditional luxury with exceptional Scottish hospitality. The staff was engaging and attentive. The dining experience offered an intimate seating in a traditional Scottish dining hall. The rooms were very comfortable and clean.
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AI-generated summary based on recent guest reviews
Rooms
Many find the rooms comfortable, attractively decorated, and in some cases spacious with updated bathrooms. Others mention small layouts, creaky noise from above or corridors, hard beds, and occasional hot-water quirks.
Related guest reviews
6
Leila
May 16, 2025
·
Stayed 1 night
The hotel was nice and the restaurant was beautiful. The receptionist when we checked in was absolutley lovely and she gave us lots of recommendations. Unfortunately there was a lot of noise from people walking outside our rooms and opening the hallway doors all night and it was hard to sleep. The mattress and pillows were a bit too hard to be comfortable. The breakfast was overall ok, though the porridge was watery and our first pot of tea was at best lunewarm but the 2nd pot after our complaint was nice and hot.
The hotel was nice and the restaurant was beautiful. The receptionist when we checked in was absolutley lovely and she gave us lots of recommendations. Unfortunately there was a lot of noise from people walking outside our rooms and opening the hallway doors all night and it was hard to sleep. The mattress and pillows were a bit too hard to be comfortable. The breakfast was overall ok, though the porridge was watery and our first pot of tea was at best lunewarm but the 2nd pot after our complaint was nice and hot.
8
Robert
Sep 1, 2024
·
Stayed 2 nights
Friendly and welcoming staff. We had a lovely dinner in the hotel restaurant one evening. We didn’t have breakfast in the hotel. The hotel is old and as a result is not well insulated. Sadly we did not have a good night’s sleep as the floorboards above us creaked both nights we were there. One night I’m sure there was a dog running around the room above us (The hotel is dog friendly), it was so noisy for much of the night. The location is great, plenty of good restaurants and cafes near by.
Friendly and welcoming staff. We had a lovely dinner in the hotel restaurant one evening. We didn’t have breakfast in the hotel. The hotel is old and as a result is not well insulated. Sadly we did not have a good night’s sleep as the floorboards above us creaked both nights we were there. One night I’m sure there was a dog running around the room above us (The hotel is dog friendly), it was so noisy for much of the night. The location is great, plenty of good restaurants and cafes near by.
10
Angela
Dec 5, 2024
·
Stayed 1 night
We booked in last minute as our boiler had broken down leaving us with no heating or hot water. The staff were so welcoming and upgraded us to a suite so that we could enjoy a cosy night. The roll top bath and walk-in shower were very much appreciated.
We booked in last minute as our boiler had broken down leaving us with no heating or hot water. The staff were so welcoming and upgraded us to a suite so that we could enjoy a cosy night. The roll top bath and walk-in shower were very much appreciated.
10
Robert
Aug 23, 2025
·
Stayed 1 night
Lovely staff. VERY welcoming and friendly. Helpful with lots of good advice. Wonderful location. Close to shops and dining options. Did not eat at the hotel as we had been referred to a "locals" restaurant. To be honest, the "cozy" double room was a bit small. Felt a bit claustrophobic. But it was a nice space. Bed was relatively comfortable. Parking was on the street and not too far from the hotel. You had to look for it. We found a spot about 25 yards down the road. There is also parking available in a car park nearby. Streets were quiet and safe. No worries there. For a one night stay allowing us to take a more leisurely drive over two days through the Cairngorms National Park, this was a great place to be.
Lovely staff. VERY welcoming and friendly. Helpful with lots of good advice. Wonderful location. Close to shops and dining options. Did not eat at the hotel as we had been referred to a "locals" restaurant. To be honest, the "cozy" double room was a bit small. Felt a bit claustrophobic. But it was a nice space. Bed was relatively comfortable. Parking was on the street and not too far from the hotel. You had to look for it. We found a spot about 25 yards down the road. There is also parking available in a car park nearby. Streets were quiet and safe. No worries there. For a one night stay allowing us to take a more leisurely drive over two days through the Cairngorms National Park, this was a great place to be.
8
Amanda
Dec 15, 2024
·
Stayed 1 night
Greeted by a friendly receptionist who advised us that we’d given an upgrade which was a lovely surprise. Room was traditional with a modern twist and bathroom was spacious with a large free-standing bath. Breakfast was served at a leisurely pace with a wide menu and table service for hot food. There was also a lovely lounge area with an open fire which was very welcoming.
Greeted by a friendly receptionist who advised us that we’d given an upgrade which was a lovely surprise. Room was traditional with a modern twist and bathroom was spacious with a large free-standing bath. Breakfast was served at a leisurely pace with a wide menu and table service for hot food. There was also a lovely lounge area with an open fire which was very welcoming.
6
Deborah
Jun 4, 2025
·
Stayed 1 night
Had a good sleep. The rooms are so small small bed & bathroom. Had breakfast which was very average
Had a good sleep. The rooms are so small small bed & bathroom. Had breakfast which was very average
6
Sabine
Jul 15, 2025
·
Stayed 1 night
Nice location, friendly staff but the hot water did not get to our bathroom so we could not take a shower. We were told afterwards that there is a trick and that one should run faucet and shower hot faucet at the same time for 5 minutes to get the hot water going… The staff was really nice we changed room for personal reasons and they were quite accommodating and the breakfast was great.
Nice location, friendly staff but the hot water did not get to our bathroom so we could not take a shower. We were told afterwards that there is a trick and that one should run faucet and shower hot faucet at the same time for 5 minutes to get the hot water going… The staff was really nice we changed room for personal reasons and they were quite accommodating and the breakfast was great.
10
Kathleen
Sep 4, 2023
·
Great accommodations, very nice and updated rooms with very comfortable beds and nice bathrooms. Cozy lounge, restaurant, and bar downstairs. Enjoyed our dinner. Staff was great. Absolutely loved our stay!
Great accommodations, very nice and updated rooms with very comfortable beds and nice bathrooms. Cozy lounge, restaurant, and bar downstairs. Enjoyed our dinner. Staff was great. Absolutely loved our stay!
10
Stephen
May 30, 2024
·
Stayed 1 night
Excellent hotel, spacious room, clean. Ideal location in the centre of the village. No lift lift but a member of staff carried our cases up for us. The food was excellent, for breakfast and dinner. No on-site parking but no problem at all finding an on street space (no restrictions) nearby.
Excellent hotel, spacious room, clean. Ideal location in the centre of the village. No lift lift but a member of staff carried our cases up for us. The food was excellent, for breakfast and dinner. No on-site parking but no problem at all finding an on street space (no restrictions) nearby.
8
Karima
Jan 28, 2025
·
Stayed 3 nights
The hotel and the room were amazing. The room was so big and comfortable with a lovely Scottish decor. The food on the first night was a little disappointing and very few staff working because it was a quiet time so it meant a lot of waiting at times. There is a gorgeous big sitting room with open fire and lots of queen Anne chairs and couches for reading and board games. The thing that really impacted my stay was when a guy with keys to my room walked in one morning. He didnt knock and I still dont know who he was. When I said hello he apologised and left. Very disappointing for a female travelling alone. I hope they review this incident because I did tell the reception about it who said they didnt know who it was.
The hotel and the room were amazing. The room was so big and comfortable with a lovely Scottish decor. The food on the first night was a little disappointing and very few staff working because it was a quiet time so it meant a lot of waiting at times. There is a gorgeous big sitting room with open fire and lots of queen Anne chairs and couches for reading and board games. The thing that really impacted my stay was when a guy with keys to my room walked in one morning. He didnt knock and I still dont know who he was. When I said hello he apologised and left. Very disappointing for a female travelling alone. I hope they review this incident because I did tell the reception about it who said they didnt know who it was.
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AI-generated summary based on recent guest reviews
Service
Service is frequently described as warm, welcoming, and accommodating across reception, bar, and restaurant. However, staffing can be stretched, leading to slow meals and some disorganisation or brusque interactions at reception.
Related guest reviews
10
Joanne
Mar 16, 2023
·
Stayed 1 night
Fabulous welcome and reception staff went the extra mile - great experience!
Fabulous welcome and reception staff went the extra mile - great experience!
8
JOHN
Feb 1, 2023
·
Stayed 2 nights
ROOM WAS GOOD. SERVICE NOT SO GOOD.
ROOM WAS GOOD. SERVICE NOT SO GOOD.
10
Elizabeth
Jun 19, 2025
·
Stayed 2 nights
We had a lovely two night stay at the Balmoral Arms. Fiona in particular was a standout—warm and welcoming, and extremely helpful in assisting with dining reservations We hope to be back some day!
We had a lovely two night stay at the Balmoral Arms. Fiona in particular was a standout—warm and welcoming, and extremely helpful in assisting with dining reservations We hope to be back some day!
8
Shelley
Jun 29, 2025
·
Stayed 1 night
We had an unusual interaction with the reception staff when checking out, in that a member in our party was berated repeatedly for not advising the hotel about food allergies/sensitivities ahead of our stay. In fact the food allergies were communicated but apparently not passed along to the kitchen. Ao We think what happened is the chef reamed out the reception staff for not having advance warning, and then the reception staff in turn repeatedly berated us. The funny thing is that the chef came to our table for both meals and was quite lovely and accommodating, and the food was fine. It was just very odd.
We had an unusual interaction with the reception staff when checking out, in that a member in our party was berated repeatedly for not advising the hotel about food allergies/sensitivities ahead of our stay. In fact the food allergies were communicated but apparently not passed along to the kitchen. Ao We think what happened is the chef reamed out the reception staff for not having advance warning, and then the reception staff in turn repeatedly berated us. The funny thing is that the chef came to our table for both meals and was quite lovely and accommodating, and the food was fine. It was just very odd.
10
J D
Oct 2, 2025
·
Stayed 1 night
Amazing service from start to finish. Caroline on reception so welcoming. There chef served up the most beautiful food. Home from home comfort. Staff where all Amazing!!!!
Amazing service from start to finish. Caroline on reception so welcoming. There chef served up the most beautiful food. Home from home comfort. Staff where all Amazing!!!!
10
Sarah
Dec 22, 2022
·
Stayed 2 nights
Modern but cosy, clean and warm rooms were great The service was great (though obviously understaffed and slow at times) Would particularly like to thank the lady who served us breakfast both days. She was so friendly and welcoming which made our stay even better and a reason to return here
Modern but cosy, clean and warm rooms were great The service was great (though obviously understaffed and slow at times) Would particularly like to thank the lady who served us breakfast both days. She was so friendly and welcoming which made our stay even better and a reason to return here
10
Jill
Sep 4, 2025
·
Stayed 1 night
The staff is very accommodating. The front desk gave us driving directions and some outstanding places to visit along our drive.
The staff is very accommodating. The front desk gave us driving directions and some outstanding places to visit along our drive.
6
Ann
Jul 13, 2025
·
Stayed 1 night
The hotel did not have a lift or a car park. The check in was painful. The lady behind the desk was very slow and unhelpful. We tried to book breakfast and she said earliest available was 8.15 am. On morning went down at 8 am dining room very quiet so went in. Why not let us book earlier. The hairdryer did not work. She told us there were no others available. Asked to speak to a senior member of staff. He subsequently gave us a replacement hair dryer. Made to feel a nuisance by receptionist. The teapot was full of water from someone else. I asked for some extra milk and it was like getting blood from a stone. Same receptionist. Breakfast - when went in the fruit platter was decimated. The server admitted they had had a large group in but said there was another platter prepared in the kitchen. I waited and waited and had to ask again for them to put out more fruit which they did reluctantly.
The hotel did not have a lift or a car park. The check in was painful. The lady behind the desk was very slow and unhelpful. We tried to book breakfast and she said earliest available was 8.15 am. On morning went down at 8 am dining room very quiet so went in. Why not let us book earlier. The hairdryer did not work. She told us there were no others available. Asked to speak to a senior member of staff. He subsequently gave us a replacement hair dryer. Made to feel a nuisance by receptionist. The teapot was full of water from someone else. I asked for some extra milk and it was like getting blood from a stone. Same receptionist. Breakfast - when went in the fruit platter was decimated. The server admitted they had had a large group in but said there was another platter prepared in the kitchen. I waited and waited and had to ask again for them to put out more fruit which they did reluctantly.
10
Martha D.
Sep 25, 2025
·
Stayed 3 nights
This beautiful hotel located in a charming victorian town was a wonderful place to stay. The staff that were present were lovely and very helpful, however, the dining room service was quite slow. It was clear that the restaurant is understaffed. All that aside, the food was delicious and our room was very comfortable and attractive. We loved our stay here and would highly recommend it to our friends.
This beautiful hotel located in a charming victorian town was a wonderful place to stay. The staff that were present were lovely and very helpful, however, the dining room service was quite slow. It was clear that the restaurant is understaffed. All that aside, the food was delicious and our room was very comfortable and attractive. We loved our stay here and would highly recommend it to our friends.
8
Karen
May 9, 2025
·
Stayed 1 night
Slow service at breakfast
Slow service at breakfast
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AI-generated summary based on recent guest reviews
Location
Central in Ballater with easy walking to shops, restaurants, the River Dee, and Balmoral Castle area, making it a convenient base for exploring. Parking is straightforward via nearby street spaces or a public car park across the road.
Related guest reviews
10
Margaret
Sep 11, 2025
·
Stayed 1 night
Fantastic, helpful, friendly reception staff. Great location in centre of town. Easy on street parking.
Fantastic, helpful, friendly reception staff. Great location in centre of town. Easy on street parking.
10
Karen
Nov 8, 2024
·
Stayed 1 night
We really enjoyed our stay here!! It's a very cute hotel. Some highlights are the decorations throughout the whole hotel (rooms included) and the communal den area that had space for many people to sit around and enjoy the space. Another highlight was the bar - the bartender who was serving when we were there mid-October was kind and knowledgeable - he made our stay at the hotel even more amazing with his service! The town of Ballater is easily walkable - we had dinner out at a local bar and enjoyed walking around the main street. We chose this spot as it was close to Balmoral Castle, which is where we were going the next day on our drive up from Edinburgh! I'd highly recommend staying here.
We really enjoyed our stay here!! It's a very cute hotel. Some highlights are the decorations throughout the whole hotel (rooms included) and the communal den area that had space for many people to sit around and enjoy the space. Another highlight was the bar - the bartender who was serving when we were there mid-October was kind and knowledgeable - he made our stay at the hotel even more amazing with his service! The town of Ballater is easily walkable - we had dinner out at a local bar and enjoyed walking around the main street. We chose this spot as it was close to Balmoral Castle, which is where we were going the next day on our drive up from Edinburgh! I'd highly recommend staying here.
8
Paul C
May 20, 2024
·
Stayed 1 night
Lovely traditional setting in the highlands on River Dee Close to key sights in the near highlands
Lovely traditional setting in the highlands on River Dee Close to key sights in the near highlands
10
Derek
Feb 27, 2025
·
Stayed 2 nights
Gorgeous hotel in the centre of Ballater. Only 9 miles from Balmoral Castle, Crathie Kirk and various walks. Staff are so welcoming and accomodating. Tasteful Scottish decor with a modern twist. Beautifully decorated rooms, quiet location ensures peaceful sleep. Delicious, quality meals and breakfast. Atmospheric "Ghillies" bar, live fiddle music. We will definitely be back.
Gorgeous hotel in the centre of Ballater. Only 9 miles from Balmoral Castle, Crathie Kirk and various walks. Staff are so welcoming and accomodating. Tasteful Scottish decor with a modern twist. Beautifully decorated rooms, quiet location ensures peaceful sleep. Delicious, quality meals and breakfast. Atmospheric "Ghillies" bar, live fiddle music. We will definitely be back.
8
Susan
Oct 16, 2025
·
Stayed 2 nights
We had a lovely stay at Balmoral Arms and a great base to explore the area. We recommend Balmoral Arms for your stay.
We had a lovely stay at Balmoral Arms and a great base to explore the area. We recommend Balmoral Arms for your stay.
10
Michael
Mar 6, 2023
·
Stayed 1 night
It looks to have been recently refurbished but still maintains a lot of character. Nicely located in the centre of Ballater, local shops are within easy walking distance. Lots of local walks if you are that way inclined. Parking is very easy, if there's no space outside the hotel, there's a large car park just a few yards from the hotel.
It looks to have been recently refurbished but still maintains a lot of character. Nicely located in the centre of Ballater, local shops are within easy walking distance. Lots of local walks if you are that way inclined. Parking is very easy, if there's no space outside the hotel, there's a large car park just a few yards from the hotel.
10
Danny
Dec 14, 2024
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Stayed 1 night
Lovely hotel, perfect location & staff both on reception for check in / out & bar staff were friendly & chatty, will definitely be back.
Lovely hotel, perfect location & staff both on reception for check in / out & bar staff were friendly & chatty, will definitely be back.
10
Laurence
Jul 11, 2025
·
Stayed 1 night
Pleasant hotel right in the town near the river. Plenty of parking in a lot across the street. Good meals in the restaurant.
Pleasant hotel right in the town near the river. Plenty of parking in a lot across the street. Good meals in the restaurant.
10
George
Dec 15, 2024
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Stayed 1 night
Great hotel in a great location for Royal Deeside. All staff were very helpful and attentive. Rooms were lovely, clean & comfortable. All public rooms were cosy & comfortable and a great place to hang out with the log fire burning, giving it a great ambiance.
Great hotel in a great location for Royal Deeside. All staff were very helpful and attentive. Rooms were lovely, clean & comfortable. All public rooms were cosy & comfortable and a great place to hang out with the log fire burning, giving it a great ambiance.
10
Catherine
Aug 7, 2023
·
Stayed 1 night
very nice hotel. easy walk to stores and dining options.
very nice hotel. easy walk to stores and dining options.
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AI-generated summary based on recent guest reviews
Dining
Breakfast and dinners are often praised for quality and choice, and dietary needs are well handled in several cases. Recurring issues include slow or understaffed service and occasional lapses in breakfast execution or food quality.
Related guest reviews
10
Rui
Aug 29, 2025
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Stayed 2 nights
Wonderful place! Beautiful decor, clean and comfy room and the restaurant staff really looked after my coeliac needs - had a great breakfast both mornings we were there.
Wonderful place! Beautiful decor, clean and comfy room and the restaurant staff really looked after my coeliac needs - had a great breakfast both mornings we were there.
6
Leila
May 16, 2025
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Stayed 1 night
The hotel was nice and the restaurant was beautiful. The receptionist when we checked in was absolutley lovely and she gave us lots of recommendations. Unfortunately there was a lot of noise from people walking outside our rooms and opening the hallway doors all night and it was hard to sleep. The mattress and pillows were a bit too hard to be comfortable. The breakfast was overall ok, though the porridge was watery and our first pot of tea was at best lunewarm but the 2nd pot after our complaint was nice and hot.
The hotel was nice and the restaurant was beautiful. The receptionist when we checked in was absolutley lovely and she gave us lots of recommendations. Unfortunately there was a lot of noise from people walking outside our rooms and opening the hallway doors all night and it was hard to sleep. The mattress and pillows were a bit too hard to be comfortable. The breakfast was overall ok, though the porridge was watery and our first pot of tea was at best lunewarm but the 2nd pot after our complaint was nice and hot.
8
D
Apr 1, 2023
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Stayed 2 nights
Great hotel and location. Staff very friendly and helpful. Cosy, good quality hotel. We had a few house keeping issues but otherwise all ok. Food and breakfast on the whole excellent. Would recommend and will stay again.
Great hotel and location. Staff very friendly and helpful. Cosy, good quality hotel. We had a few house keeping issues but otherwise all ok. Food and breakfast on the whole excellent. Would recommend and will stay again.
10
Edwina
Sep 9, 2025
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Stayed 1 night
Great breakfast and dinner, great sleep, great service from the staff. They made my pup feel very welcome throughout the hotel.
Great breakfast and dinner, great sleep, great service from the staff. They made my pup feel very welcome throughout the hotel.
10
Phillip
May 11, 2025
·
Stayed 2 nights
Excellent service, friendly staff, good food.
Excellent service, friendly staff, good food.
10
Tracey
Oct 23, 2024
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Stayed 1 night
It was a lovely place, fabulous food - very enjoyable
It was a lovely place, fabulous food - very enjoyable
10
John
May 5, 2025
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Stayed 1 night
Really nice place to stay. We had dinner and breakfast at the hotel and both were excellent.
Really nice place to stay. We had dinner and breakfast at the hotel and both were excellent.
10
Martha D.
Sep 25, 2025
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Stayed 3 nights
This beautiful hotel located in a charming victorian town was a wonderful place to stay. The staff that were present were lovely and very helpful, however, the dining room service was quite slow. It was clear that the restaurant is understaffed. All that aside, the food was delicious and our room was very comfortable and attractive. We loved our stay here and would highly recommend it to our friends.
This beautiful hotel located in a charming victorian town was a wonderful place to stay. The staff that were present were lovely and very helpful, however, the dining room service was quite slow. It was clear that the restaurant is understaffed. All that aside, the food was delicious and our room was very comfortable and attractive. We loved our stay here and would highly recommend it to our friends.
8
Karen
May 9, 2025
·
Stayed 1 night
Slow service at breakfast
Slow service at breakfast
6
Beverly
Jun 1, 2023
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Stayed 1 night
I would suggest they work on the quality of their food. My Venison pie was as hard as a plastic frisbee, couldn’t cut into it, just ate the meat. People were walking out of the restaurant after waiting 45 minutes just for a drink and no food order taken. Talked to other customers lots of complaints about the food, and wait time.
I would suggest they work on the quality of their food. My Venison pie was as hard as a plastic frisbee, couldn’t cut into it, just ate the meat. People were walking out of the restaurant after waiting 45 minutes just for a drink and no food order taken. Talked to other customers lots of complaints about the food, and wait time.
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AI-generated summary based on recent guest reviews
10
Kiri
2 weeks ago
·
Stayed 1 night
Staff were so lovely and helpful. Restaurant food was excellent.
Staff were so lovely and helpful. Restaurant food was excellent.
10
Helen
4 weeks ago
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Stayed 1 night
Lovely room, recently refurbished, great location and friendly staff
Lovely room, recently refurbished, great location and friendly staff
10
Chelsey
4 weeks ago
·
Stayed 4 nights
Wonderful hotel and staff ! Beautiful rooms, great location!
Wonderful hotel and staff ! Beautiful rooms, great location!
6
Fiona
Aug 2, 2026
·
Stayed 2 nights
Room was pretty dusty, including around shelves/light fittings, topped off with a pigeon feather on the floor which we spotted on our last day. Wouldn’t recommend a stay here for the price point.
Room was pretty dusty, including around shelves/light fittings, topped off with a pigeon feather on the floor which we spotted on our last day. Wouldn’t recommend a stay here for the price point.
10
Marlene
Jul 25, 2026
·
Stayed 1 night
We were celebrating our golden anniversary and everything was perfect about our stay. When the receptionist discovered it was our anniversary she upgraded our room so we had a wonderful time and would definitely return
We were celebrating our golden anniversary and everything was perfect about our stay. When the receptionist discovered it was our anniversary she upgraded our room so we had a wonderful time and would definitely return
FAQs about Balmoral Arms
Is parking available at the property?
Free self parking is available on-site.
What type of breakfast is offered and what are the serving hours?
Full breakfasts are served on weekends from 7:00 AM to 9:30 AM for a fee of approximately GBP 20 per person.
Does the property allow pets?
Pets are allowed in specific rooms only, with a fee of GBP 25 per pet, per night. Service animals are exempt from fees.
What are the standard check-in and check-out times?
Check-in is from 3:00 PM to 8:00 PM, and check-out is by 11:00 AM. Early or late check-in/check-out may be available upon request.
What accessibility features are available for guests with disabilities?
The property offers limited wheelchair accessibility, including step-free entrances and accessible facilities in public areas.
What is the location of the property in relation to key landmarks?
The property is located in Ballater, 1 minute from Ballater Golf Club and 9 minutes from Cairngorms National Park. It is 7.8 miles from Balmoral Castle and 8.6 miles from Royal Lochnagar Distillery.
What are the policies for guests staying with children?
Children are allowed at the property, and the minimum age for children to stay for free is not specified.
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Instant AI responses are based on hotel information
Prices for upcoming dates
September 2026
Su | Mo | Tu | We | Th | Fr | Sa |
|---|---|---|---|---|---|---|
October 2026
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Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-09-09: 251.13204865837096USD
- 2026-09-10: 268.14809082794187USD
- 2026-09-11: 328.4732437515259USD
- 2026-09-12: 407.9833316993713USD
- 2026-09-13: 233.06602202796935USD
- 2026-09-14: 251.01188907814026USD
- 2026-09-15: 227.91146728897095USD
- 2026-09-16: NO DATA
- 2026-09-17: 257.5888235244751USD
- 2026-09-18: 349.9758414802551USD
- 2026-09-19: 563.9982038993835USD
- 2026-09-20: 227.93062959861754USD
- 2026-09-21: 222.7976701965332USD
- 2026-09-22: 254.61303582382203USD
- 2026-09-23: 265.23485146331785USD
- 2026-09-24: 281.13400980186464USD
- 2026-09-25: 350.2878017501831USD
- 2026-09-26: 359.3876433982849USD
- 2026-09-27: 236.38319719696045USD
- 2026-09-28: 218.81365020370484USD
- 2026-09-29: 215.63258248710633USD
- 2026-09-30: 228.08355513000487USD
- 2026-10-01: 184.35779289627075USD
- 2026-10-02: 461.1011119651794USD
- 2026-10-03: 248.1808931388855USD
- 2026-10-04: 169.52247129058838USD
- 2026-10-05: 171.8510382194519USD
- 2026-10-06: 169.52247129058838USD
- 2026-10-07: 194.74307211112975USD
- 2026-10-08: 184.71534134864808USD
- 2026-10-09: 214.24927329063416USD
- 2026-10-10: 223.29823447799683USD
- 2026-10-11: 168.59742366790772USD
- 2026-10-12: 168.59742366790772USD
- 2026-10-13: 159.55455392837524USD
- 2026-10-14: 195.94782907295226USD
- 2026-10-15: 177.72758048057557USD
- 2026-10-16: 227.83327298927307USD
- 2026-10-17: 255.17366213607787USD
- 2026-10-18: 150.36715881729125USD
- 2026-10-19: 159.4973156299591USD
- 2026-10-20: 159.4973156299591USD
- 2026-10-21: 145.81209666919708USD
- 2026-10-22: 154.59751838111876USD
- 2026-10-23: 206.77403676223756USD
- 2026-10-24: 199.59188234329224USD
- 2026-10-25: 145.81209666919708USD
- 2026-10-26: 165.45393467903136USD
- 2026-10-27: 160.02920735740662USD
- 2026-10-28: 158.2014710998535USD
- 2026-10-29: 145.81209666919708USD
- 2026-10-30: 209.61302439689635USD
- 2026-10-31: 224.58337013626098USD
- 2026-11-01: 145.81209666919708USD
- 2026-11-02: 171.8710707359314USD
- 2026-11-03: 145.81209666919708USD
- 2026-11-04: 145.81209666919708USD
- 2026-11-05: 154.93222834396363USD
- 2026-11-06: 283.0543964481354USD
- 2026-11-07: 214.17809392356872USD
- 2026-11-08: 149.83073846244812USD
- 2026-11-09: 164.0977439689636USD
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools.
Check-in must be done by someone who is at least 18 years old.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Safety features at this property include a fire extinguisher
- The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
- Contactless check-in and contactless check-out are available.
- Fee for full breakfast: approximately GBP 20 to 20 per person
- Pet fee: GBP 25 per pet, per night
- Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Restaurant
Non-Smoking Rooms
Housekeeping
Bicycle Rental
Golf Course (nearby)
Cycling
General
Restaurant
Non-Smoking Rooms
Packed Lunches
Breakfast in the Room
Family Room
Wheelchair Accessible (Limited)
Activities
Golf Course (nearby)
Cycling
Fishing
Horse Riding
Hiking
Live Music
Services
Housekeeping
Bicycle Rental
Luggage Storage
Designated Smoking Area
Express Check-In/Check-Out
Ski Storage
Internet
Free Wi-Fi