Heritage Condominium - Patong Beach

Room was decent, breakfast was pretty good, location was great, pools were good, staff were lovely.

Good and comfortable hotel. Has most of the amenities you need and good location as well. I think it need a title bit moderation in the rooms and the swimming pool. I would definitely stay there.

Bardzo ladny ,super polozony,czysciutki hotel z pieknym czystym basenem. Niestety meble w pokoju stare ,sypiace sie!!! Natomiast Obsluga przemila!!!!

Excellent outdoor pool and buffet breakfast

Satisfactory Stay, But Needs Renovation I stayed at this hotel recently with two other adults, and while the location was great—just a short walking distance from Bangla Road—there were several aspects that could use improvement. The staff were friendly and accommodating, which made the check-in and overall experience pleasant. However, the hotel itself felt quite dated and in need of a good renovation. This includes the gym, which I wouldn't really consider a gym by most standards. We stayed in a 2-bedroom room, which was comfortable for three adults. However, one major issue was the shower heads, which were too low. In the general bathroom, it was nearly impossible to shower without kneeling down, and even in the main bathroom, we had to duck to get under the water. I'm 178cm tall, and my friends were 185cm and 192cm, so it was especially uncomfortable for them. The flat-screen TVs were a bit outdated as well, as they weren’t smart TVs. Some upgrades would definitely improve the overall experience. For the price and our basic needs, it was an okay stay, but I wouldn’t recommend this hotel for families. If you're traveling with family, places like Deevena Plaza or Graceland offer better accommodations. If you're just looking for a place to sleep with standard amenities and don’t mind a more basic stay, this hotel will suffice—especially given the proximity to Patong and Bangla Road.

This was hotel #5 of 12 during an almost 2 month long trip. Phuket is more expensive and marked up. I got a Family 2 Bedroom Suite at a cheaper market rate. It is diffcult to get a fair priced room at Patong. For the family room and amenities, this was a fair deal. Location is excellent, close to Bangla Road, Beach Road, Jungceylon, Otop, and more. Family Room was big and clean enough. The couch isint a couch but a mattress in the living room. However, they did not want a family member to sleep on it, without paying extra. Bathroom was acceptable. Downside, was I wish their was 2 bathrooms but I guess I knew it was 1 bathroom before I booked. Balcony was huge with a far sea view and came with a couch and table. Family Room had 3 TVs and a full Fridge. Has 2 pools though smaller then the pictures, Breakfast Buffet was acceptable. Had a gym, and games room too. Staff could be more friendly. Pictures are about accurate. Overall decent hotel and a good stay. Good value for Family 2 Bedrooms. 8/10

I highly recommend Patong Heritage Hotel.The atmosphere is peaceful, clean, and quiet. The staff is exceptionally friendly, always willing to help with a warm smile and humble attitude. Another significant advantage of this hotel is its outstanding breakfast spread, catering to even the pickiest of eaters. Vegetarian options are also plentiful, ensuring all guests have something to suit their taste. A lovely coffee corner is an added bonus, where staff are happy to prepare authentic Thai coffee, along with a selection of specialty teas. It's the perfect way to start your day. The hotel also features a lovely swimming pool, which I regretfully didn't have time to enjoy during my stay. However, I'm confident it's a wonderful spot to unwind, especially for those who prefer a more relaxed atmosphere over the ocean. The hotel's location is ideal, within walking distance to the mall, Bangla Street, and numerous stores and restaurants serving traditional and international cuisine. While a car can be convenient for exploring different beaches, it's not necessary for navigating the neighborhood. Taxis (tuk-tuks) are readily available everywhere, making it easy to get around, even for those who prefer not to drive. Note that driving in the area can be quite challenging.

Really nice resort, fitness room I was expecting something larger, the pool is really nice ! Staff very friendly

Good location great service staff very helpful and friendly . Just room cleaning service bit all over the place some tiles in pool area very slippery .

Lovely breakfast and nice pool area

The room was clean, and the staff were super friendly

Breakfast pretty decent for for what it was. The hotel is on dire need of refurbishment. The moment I opened the room door, the sewage smell hit me from the bathroom. The bathroom is decrepit, the shower handle was leaking water around the hose, had to use the rainfall head, whoch was leaking as well, everytime I was taking a shower the whole bathroom filled with water. There were lumps of hair floating around in the shower, not very clean. The bed was rock hard, coulld not get rest at all, every morning was waking up with sore body. The walls are paper thin, you could hear the person 4 rooms down taking a shower, not to mention other nocturnal activities. The air conditioning unit had to be on the whole time, but it sounded like a diesel engine, very loud. The doors of the balcony were not closing properly, so every time someone was smoking, the room filled up with the disgusting smell of cigarettes. All in all it was a very poor experience, the only positive thing was the breakfast. The price was not particularly cheap either, so for the money they charge you would expect at least a decent mattress. I guess the proximity to Bangla Road had to do with the high price, but also be prepared to walk to the 7Eleven across the road and be assaulted by 14 massage girls working at the parlours there. If this is something you’re into, go for it, but if not I would avoid it at all cost.

Clean and modern room with excellent facilities and friendly staff

Room was clean, bed was comfy, and free water bottles daily, beach towels provided upon request, and incredibly sweet staff! The hotel is also just enough off the main street that it was quiet and peaceful, but an easy 5-10 minute walk to both the beach and to Bangla, with dozens of food and restaurants options everywhere. Would absolutely stay there again.

The first day I arrived, I found the door open and when I entered the bathroom, there was a handful of women\'s hair on the wall. I went to the reception and demanded that the room be cleaned, they told me that the next day, I said no, and in the end they agreed. When I returned at night, the room was still dirty... the next day I went to have breakfast and when I returned to the room, even having left the "cleaning" sign hanging on the door, no one came to clean, I went down to the reception to complain again, and I walked out. Upon returning at night, they had cleaned the room and in the sink they forgot cleaning supplies, I decided that it was no longer important to keep complaining and I went to sleep, because of my work, I went to sleep around 5am and the On the day of check out, they started making construction noises right above my head!! customers do not pay for a place to store luggage, but to enjoy a rest, which should be guaranteed, I am definitely not going to speak well of this place and I will never return !!

客室清掃について、１８泊しましたが、そのうちの半数は午後５時を過ぎても終わらないことがあった。

Rooms clean, staff friendly, breakfast very good and various

Kötü bir deneyim. Odamda böcekler doluydu. Odam değişti yeni oda da bir sürü böcekle kalmak zorunda kaldım. Bakımsız odalar, nem kokusu kötü. Ailem için kötü bir deneyim yaşadık.

Everything was great, room wifi is strong. Staffs are and friendly room was worth the price. Area is close to most food and party area. Breakfast was delicious as well. The only cons, saw some baby cockroach crawling in the toilet. Other than that everything else was perfect

Nice and clean hotel with excellent security and front desk staff. Definitely will return.

Mörka slitna rum. Balkong som i princip inte kan utnyttjas för där står en A/C! Frukosten ok.

A lot of pluses here, very friendly and helpful staff, good location, nice breakfast included, nice pool and good vfm. The bedrooms need refurbishment though and the Aircon is noisy too the point of disturbing sleep.

Unable to use safe. Its locked. No small towel. No towel rack or hanger. No drawer/cabinet or place to put things even tooth brush & paste. Air conditioner too noisy. Desk is long & ok but only 1 chair for 2 persons.

Good location, friendly staff. The hotel could use a bit of a Reno or facelift, as it’s getting a little tired. But at the price we paid, we were more than happy. Value for money is extremely good. Although we may be happier than most, as we received a free room upgrade to a mini suite. Seperate bedroom, lounge/living area. 2 TVs, 2 balconies, one of which was massive wrap around the corner style, overlooking the second pool…. 2 Split system air cons were old n well used, but did a great job of keeping our rooms 21 degrees. Shame the outdoors are balcony mounted, as they are pumping hot air out there… Good breakfast buffet included. Bathroom was small and a bit rough looking. This is the main reason I only gave 4 stars.

I had to change rooms 2 times because of the AC not working properly, dripping water and very noisy, manager tried to blame me, saying that out of all guests I was the only one complaining, fact is that the very night I checked in there was a Russian woman complaining about the AC (same issues I experienced) and asking to be moved to an other room. I cannot say anything about the food or the staff because they were very nice. But the hotel looks like was built in the 70s and nothing has changed or fixed, the showers were horrible, ceiling was cracked. Not a good experience, the first 4-5 nights I could sleep cause of the loud noise of the AC, eventually after changing 2 rooms I had to buy earplugs to be able to sleep. Manager was an absolute incompetent and tried to blame me. Anyway not a good experience I would not recommend this hotel to no one, don't let the photos fool you.

Older hotel, WiFi was not very good only able to use in lobby, could not use WiFi in room. Food was mediocre.

Satisfactory Stay, But Needs Renovation I stayed at this hotel recently with two other adults, and while the location was great—just a short walking distance from Bangla Road—there were several aspects that could use improvement. The staff were friendly and accommodating, which made the check-in and overall experience pleasant. However, the hotel itself felt quite dated and in need of a good renovation. This includes the gym, which I wouldn't really consider a gym by most standards. We stayed in a 2-bedroom room, which was comfortable for three adults. However, one major issue was the shower heads, which were too low. In the general bathroom, it was nearly impossible to shower without kneeling down, and even in the main bathroom, we had to duck to get under the water. I'm 178cm tall, and my friends were 185cm and 192cm, so it was especially uncomfortable for them. The flat-screen TVs were a bit outdated as well, as they weren’t smart TVs. Some upgrades would definitely improve the overall experience. For the price and our basic needs, it was an okay stay, but I wouldn’t recommend this hotel for families. If you're traveling with family, places like Deevena Plaza or Graceland offer better accommodations. If you're just looking for a place to sleep with standard amenities and don’t mind a more basic stay, this hotel will suffice—especially given the proximity to Patong and Bangla Road.

This was hotel #5 of 12 during an almost 2 month long trip. Phuket is more expensive and marked up. I got a Family 2 Bedroom Suite at a cheaper market rate. It is diffcult to get a fair priced room at Patong. For the family room and amenities, this was a fair deal. Location is excellent, close to Bangla Road, Beach Road, Jungceylon, Otop, and more. Family Room was big and clean enough. The couch isint a couch but a mattress in the living room. However, they did not want a family member to sleep on it, without paying extra. Bathroom was acceptable. Downside, was I wish their was 2 bathrooms but I guess I knew it was 1 bathroom before I booked. Balcony was huge with a far sea view and came with a couch and table. Family Room had 3 TVs and a full Fridge. Has 2 pools though smaller then the pictures, Breakfast Buffet was acceptable. Had a gym, and games room too. Staff could be more friendly. Pictures are about accurate. Overall decent hotel and a good stay. Good value for Family 2 Bedrooms. 8/10

Hotel 4 stelle camera enorme con grande balcone ma con un bagno piccolo. In camera mancava il comodino vicino al letto e non c'erano prese elettriche per caricare i cellulari

Very spacious rooms. Hotel is very close to main streets and shopping, 10 minutes walk to the beach. Very old furniture , beds and uncomfortable shower and toilet are very old and smell is horrible. Staff in hotel is so nice and helpful very friendly. Breakfast is nice lots of choice.

The only thing not safe is that they give out our room keys to anyone who asked for it without first verifying the reservation details. It means the reception would just give us the key to any room we asked for. I may not be a room guest but s burglar. That is very risky

My husband and I stayed at Heritage for an extended 21-day visit. The hotel was clean and comfortable, and the breakfast buffet was an amazing way to start each day before heading out for our activities. We originally planned to stay only 9 days before continuing our travels, but we ended up extending our stay 2 times— largely thanks to the wonderful housekeeping service we received from Ei Moe San. She took such great care of our room every day and even surprised us by creatively folding the towels into adorable animal shapes. Ei Moe San truly went above and beyond — she’s the best! We will definitely return next year! Kind regards, Ramona & Nick

Room was decent, breakfast was pretty good, location was great, pools were good, staff were lovely.

Room was clean, bed was comfy, and free water bottles daily, beach towels provided upon request, and incredibly sweet staff! The hotel is also just enough off the main street that it was quiet and peaceful, but an easy 5-10 minute walk to both the beach and to Bangla, with dozens of food and restaurants options everywhere. Would absolutely stay there again.

I had to change rooms 2 times because of the AC not working properly, dripping water and very noisy, manager tried to blame me, saying that out of all guests I was the only one complaining, fact is that the very night I checked in there was a Russian woman complaining about the AC (same issues I experienced) and asking to be moved to an other room. I cannot say anything about the food or the staff because they were very nice. But the hotel looks like was built in the 70s and nothing has changed or fixed, the showers were horrible, ceiling was cracked. Not a good experience, the first 4-5 nights I could sleep cause of the loud noise of the AC, eventually after changing 2 rooms I had to buy earplugs to be able to sleep. Manager was an absolute incompetent and tried to blame me. Anyway not a good experience I would not recommend this hotel to no one, don't let the photos fool you.

Breakfast staff 😋 especially the Doorman & Toew and the cooking staff. They all made us feel extremley welcomed every morning and nothing was an effort. Our housekeeper , just the most patient and beautiful lady thank you. Reception staff,i can see you are ruled with an iron fist, but i did see your beauty and patience. When booking this hotel, remember the price you are paying. The hotel is a little tired and renovations are constant. Very close to everything. I would highly recommend this hotel for a budget friendly holiday.

Decent hotel, but staff attitude needs improvement.

Location of property is perfect for shopping and dinning. Staff could be friendlier towards local and darker skinned guests. Place is clean but a bit dated, beds and ac coud do with a upgrade

Hotel looks picturesque on the photos but dated in real. Staff no friendly only get friendly when you give a tip

Nice and clean hotel with excellent security and front desk staff. Definitely will return.

The location was very convenient for the beach, shopping and restaurants.

Room was clean, bed was comfy, and free water bottles daily, beach towels provided upon request, and incredibly sweet staff! The hotel is also just enough off the main street that it was quiet and peaceful, but an easy 5-10 minute walk to both the beach and to Bangla, with dozens of food and restaurants options everywhere. Would absolutely stay there again.

Rena rum, AC (låter dock lite) lite tråkig frukost, men generellt bra! Bra läge, inte för nära trafik och högljudd. Nära till mall, patong beach, bangla. Trevlig personal.

Friendly staff, clean hotel, and great location

I highly recommend Patong Heritage Hotel.The atmosphere is peaceful, clean, and quiet. The staff is exceptionally friendly, always willing to help with a warm smile and humble attitude. Another significant advantage of this hotel is its outstanding breakfast spread, catering to even the pickiest of eaters. Vegetarian options are also plentiful, ensuring all guests have something to suit their taste. A lovely coffee corner is an added bonus, where staff are happy to prepare authentic Thai coffee, along with a selection of specialty teas. It's the perfect way to start your day. The hotel also features a lovely swimming pool, which I regretfully didn't have time to enjoy during my stay. However, I'm confident it's a wonderful spot to unwind, especially for those who prefer a more relaxed atmosphere over the ocean. The hotel's location is ideal, within walking distance to the mall, Bangla Street, and numerous stores and restaurants serving traditional and international cuisine. While a car can be convenient for exploring different beaches, it's not necessary for navigating the neighborhood. Taxis (tuk-tuks) are readily available everywhere, making it easy to get around, even for those who prefer not to drive. Note that driving in the area can be quite challenging.

In the very heart of Patong, within walking distances to shops and Bagala Rd. 7 Eleven, pharmacist and clinic all around the hotel, plus lots of food option. For the money you pay, it's worth it for the location. Friendly staff, good breakfast buffet, decent pool. The rooms are slightly dated but still presentable. Will recommend to anyone who wants to be close to all the actions of Patong.

V good location and good value for money n great deal on expedia

Vi stannade en natt och hotellrummet var helt okej. Frukostbuffen fantastiskt bra. Läget på hotellet bra om man är ute efter nattlivet då det ligger nära banglaroad och ett stort shopping center.

The staff on reception and overall staff interactions were first class. Great pool area, 9 minutes to the beach, 2 major malls just a 3 minute walk and 10 minutes walk to the famous Bangla Road restaurant and serious club entertainment.

Good location for where it was situated it was very quiet

Room was decent, breakfast was pretty good, location was great, pools were good, staff were lovely.

Older hotel, WiFi was not very good only able to use in lobby, could not use WiFi in room. Food was mediocre.

Excellent outdoor pool and buffet breakfast

In the very heart of Patong, within walking distances to shops and Bagala Rd. 7 Eleven, pharmacist and clinic all around the hotel, plus lots of food option. For the money you pay, it's worth it for the location. Friendly staff, good breakfast buffet, decent pool. The rooms are slightly dated but still presentable. Will recommend to anyone who wants to be close to all the actions of Patong.

Todo me gustó menos los básicos en el baño, no hubo acondicionador y los recipientes tan pequeños de shampoo y jabón no son los adecuados para un hotel de más de 4 estrellas. Él desayunó y ubicación excelente.

Breakfast was good plenty of variety

Vi stannade en natt och hotellrummet var helt okej. Frukostbuffen fantastiskt bra. Läget på hotellet bra om man är ute efter nattlivet då det ligger nära banglaroad och ett stort shopping center.

Rooms clean, staff friendly, breakfast very good and various

I understand everyone’s experience is different and for me personally, it was one of my most enjoyable visits to Patong with the aid of a lovely place to stay, namely the Patong Heritage. My room was always spotless, very well maintained and the staff dutiful and friendly. I have experienced many breakfasts and at the Heritage they are at the top of the list.

Nagyon elégedettek voltunk a Hotellel. Tiszta, szép és kényelmes barátságos segítőkész személyzettel. Elhelyezkedése kiváló, minden közelben van. Gyalog minden lényeges hely könnyen megközelíthető. A reggeli bőséges és első osztályú a kiszolgálás. Jövőre újra jövünk! Már nagyon várjuk!