Hilton Boston Park Plaza
From
$220
/ night
Select dates to see prices and availability
From
$220
/ night
Monthly average prices
Nightly prices at Hilton Boston Park Plaza average $113 in January, the cheapest month, and $376 in June, the most expensive, based on the last 12 months.
| Month | Average price |
|---|---|
| January | $113 |
| February | $123 |
| March | $188 |
| April | $327 |
| May | $348 |
| June | $376 |
| July | $311 |
| August | $252 |
| November | $167 |
| December | $144 |
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Most expensive: June (~$376)
Cheapest: January (~$113)
About this property
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and concierge services. Additional features at this Beaux Arts hotel include gift shops/newsstands, wed...
Amenities
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and concierge services. Additional features at this Beaux Arts hotel include gift shops/newsstands, wedding services, and a fireplace in the lobby.
Business amenities
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Boston? This hotel has 64944 square feet (6033 square meters) of space consisting of conference space and 35 meeting rooms.
Dining
Enjoy local cuisine at Off the Common, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink at one of the 2 bars/lounges. Full breakfasts are served on weekdays from 7:00 AM to 11:00 AM and on weekends from 7:00 AM to 11:00 AM for a fee.
Rooms
Stay in one of 1060 guestrooms featuring LCD televisions. Wireless internet access (surcharge) keeps you connected, and digital programming is available for your entertainment. Bathrooms feature bathtubs or showers, designer toiletries, and hair dryers. Conveniences include safes and coffee/tea makers, as well as phones with free international calls.
Location
With a stay at Hilton Boston Park Plaza, you'll be centrally located in Boston, steps from Boston Public Garden and within a 5-minute walk of Newbury Street. This luxury hotel is 0.4 mi (0.6 km) from Boston Common and 0.6 mi (1 km) from Copley Place.
What's nearby
Boylston Street(0.1 miles)
Boston Public Garden(0.1 miles)
Newbury Street(0.1 miles)
Boston Common(0.2 miles)
Commonwealth Avenue Mall(0.2 miles)
Colonial Theatre(0.3 miles)
Copley Square(0.3 miles)
Wilbur Theatre(0.3 miles)
Emerson College(0.3 miles)
Boch Center(0.4 miles)
Tufts Medical Center(0.5 miles)
The Freedom Trail(0.5 miles)
Copley Place(0.5 miles)
Suffolk University(0.5 miles)
Boston Marathon Finish Line(0.5 miles)
Boston, MA (BNH-Boston Harbor Seaplane Base)(4.7 miles)
Logan International Airport (BOS)(4.7 miles)
Norwood, MA (OWD-Norwood Memorial)(25.2 miles)
Bedford, MA (BED-Laurence G. Hanscom Field)(22 miles)
Beverly, MA (BVY-Beverly Municipal)(23.8 miles)
Laundry service
Elevator / Lift
Multilingual Staff
Meeting Rooms
Bicycle Rental
Ballroom
Location
50 Park Plaza, Bay Village, Boston, Massachusetts, United States of America
Boylston Street (0.1 miles)
Boston Public Garden (0.1 miles)
Newbury Street (0.1 miles)
Boston Common (0.2 miles)
Commonwealth Avenue Mall (0.2 miles)
Colonial Theatre (0.3 miles)
Guest reviews
8.2
Very good
Based on 3,073 verified reviews
What guests think
AI-generated summary based on recent guest reviews
At Hilton Boston Park Plaza, guests consistently praise the central, walkable location and lively historic lobby, while feedback on rooms and service varies, especially during busy periods or labor actions that affected housekeeping, noise levels, and responsiveness.
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What guests think
At Hilton Boston Park Plaza, guests consistently praise the central, walkable location and lively historic lobby, while feedback on rooms and service varies, especially during busy periods or labor actions that affected housekeeping, noise levels, and responsiveness.
Rooms are frequently small with very compact bathrooms; some feel dated or noisy, though others find them clean and comfortable. The large attached gym stands out, and many enjoy the bar and breakfast, but prices, waits, and room service reliability draw complaints. Staff are often friendly and helpful, yet guests report long check-in lines and occasional miscommunication or billing issues. Expect an unbeatable location with trade-offs in room size and consistency.
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AI-generated summary based on recent guest reviews
Facilities
The attached gym is a standout and the lobby bar/space is popular. Valet/parking can be pricey or confusing, and elevators are crowded at peak times.
Related guest reviews
10
John
Oct 14, 2025
·
Stayed 3 nights
I was in Boston for a few days by myself and decided to try a Wicked Small room at the Park Plaza. As advertised, it was small but it was just fine for me. Furnishings were comfortable. Overall, happy with my stay. The resort fee was perhaps a little high for what you received, but I really liked the gym so it didn’t really bother me.
I was in Boston for a few days by myself and decided to try a Wicked Small room at the Park Plaza. As advertised, it was small but it was just fine for me. Furnishings were comfortable. Overall, happy with my stay. The resort fee was perhaps a little high for what you received, but I really liked the gym so it didn’t really bother me.
4
Katie
Jan 8, 2026
·
Stayed 1 night
Staff were friendly at check in. The sheets were thin and papery, disappointing. The bathroom was very small, dated, and the water pressure was terrible. You can't stream apps like Netflix and the TV guide didn't tell you what was on channels, it only listed the channel - very weird. The gym was VERY nice, though! It was a real gym attached to the hotel.
Staff were friendly at check in. The sheets were thin and papery, disappointing. The bathroom was very small, dated, and the water pressure was terrible. You can't stream apps like Netflix and the TV guide didn't tell you what was on channels, it only listed the channel - very weird. The gym was VERY nice, though! It was a real gym attached to the hotel.
10
Kristen
Sep 18, 2025
·
Stayed 2 nights
The gym was amazing!
The gym was amazing!
10
Linda M
May 4, 2025
·
Stayed 2 nights
Gym and Starbucks food is also great
Gym and Starbucks food is also great
10
Robert Paul
Apr 23, 2025
·
Stayed 2 nights
Parking was a bit of a headache! Thw Valet didnt answer the phone or text to get the car. Then when you went down it was a 45 minute wait!
Parking was a bit of a headache! Thw Valet didnt answer the phone or text to get the car. Then when you went down it was a 45 minute wait!
10
Olivia
Aug 28, 2025
·
Stayed 2 nights
I loved how close the parking garage was to the hotel and it seems like it’s one of the cheaper ones in the city! Minutes away from the front of the freedom trail which was a huge plus. Staff was great and housekeeping also did an excellent job! Would definitely recommend.
I loved how close the parking garage was to the hotel and it seems like it’s one of the cheaper ones in the city! Minutes away from the front of the freedom trail which was a huge plus. Staff was great and housekeeping also did an excellent job! Would definitely recommend.
8
Gino
Feb 17, 2025
·
Stayed 1 night
Room was very nice and clean. They need to figure out the elevator situation. Often with long waits, only to arrive and find its already full. There was a significant wait for food in the lobby restaurant but the manager acknowledged and made it right. Overall a great stay.
Room was very nice and clean. They need to figure out the elevator situation. Often with long waits, only to arrive and find its already full. There was a significant wait for food in the lobby restaurant but the manager acknowledged and made it right. Overall a great stay.
10
Lauren
Oct 14, 2025
·
Stayed 5 nights
Such a great stay! The bar and dining options in the lobby were top tier. Was near the park - great location. Will definitely be coming back!
Such a great stay! The bar and dining options in the lobby were top tier. Was near the park - great location. Will definitely be coming back!
8
stephen
Jan 28, 2025
·
Stayed 1 night
It was difficult to find the valet parking area. There was a sign that said “Valet Parking.” I parked and went into the hotel. I was told that wasn’t valet parking and was given verbal instructions where I needed to bring my car. I had a bit of trouble understanding the verbal instructions. So had to go back for more instructions. After a bit of riding around I found the site for vehicle drop off. I wish the hotel would just hand you a simple map.
It was difficult to find the valet parking area. There was a sign that said “Valet Parking.” I parked and went into the hotel. I was told that wasn’t valet parking and was given verbal instructions where I needed to bring my car. I had a bit of trouble understanding the verbal instructions. So had to go back for more instructions. After a bit of riding around I found the site for vehicle drop off. I wish the hotel would just hand you a simple map.
10
Travis
Jul 31, 2025
·
Stayed 7 nights
I would stay here again. Convenient location, decent room with good working amenities, elevators work well, great fitness center.
I would stay here again. Convenient location, decent room with good working amenities, elevators work well, great fitness center.
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AI-generated summary based on recent guest reviews
Cleanliness
Cleanliness is inconsistent: many guests report clean rooms and common areas, but multiple reviews cite dirty or poorly maintained bathrooms, hairs, pests, and dust.
Related guest reviews
6
Carole
Jun 16, 2025
·
Stayed 1 night
The Staff was very nice and helpful. The room was okay, the bathroom was very small and not very clean. I don't think I would stay there again.
The Staff was very nice and helpful. The room was okay, the bathroom was very small and not very clean. I don't think I would stay there again.
6
Edward
Mar 24, 2025
·
Stayed 1 night
I stayed there three years ago and I was happy. However, not this time. The room that we got was old and dirty.
I stayed there three years ago and I was happy. However, not this time. The room that we got was old and dirty.
10
Sharon
Dec 30, 2025
·
Stayed 3 nights
Clean
Clean
2
Yessica
Jan 26, 2025
·
Stayed 1 night
The room was overall dirty. There was mice droppings (poop) everywhere in the room including inside the bathtub. The toilet was dirty and had poop stains. I do not recommend this hotel at all.
The room was overall dirty. There was mice droppings (poop) everywhere in the room including inside the bathtub. The toilet was dirty and had poop stains. I do not recommend this hotel at all.
4
Nina
Jun 22, 2025
·
Stayed 2 nights
The lobby and hotel itself is updated and very nice. The staff is also very friendly and helpful. However, the rooms are definitely outdated and cleanliness can be improved. I found a few hairs in the tub and the towels were in pretty bad condition.
The lobby and hotel itself is updated and very nice. The staff is also very friendly and helpful. However, the rooms are definitely outdated and cleanliness can be improved. I found a few hairs in the tub and the towels were in pretty bad condition.
2
Alexis
Oct 7, 2025
·
Stayed 1 night
Worst Hilton stay I have experienced. Room was dirty. The restaurant had no gluten free options. The bar servers acted like they didn’t want guests. I always choose Hilton’s and this stay made me regret it.
Worst Hilton stay I have experienced. Room was dirty. The restaurant had no gluten free options. The bar servers acted like they didn’t want guests. I always choose Hilton’s and this stay made me regret it.
4
Mevla
Sep 19, 2025
·
Stayed 2 nights
This room was not worth the price tag. We got into our room, there's a bunch of marks on the walls like they have never been scrubbed. The TV is in the most awkward angle where you can't comfortably watch while in bed. The worst part was the bathroom. The bathroom was incredibly dirty. The shower was miniscule. There was hair in the shower and a hair on the toilet. The bathroom shower exterior was missing a tile and there was a crack in the shower. The following morning, maintenance knocked on our door extremely early as there was a leak from our shower into the room below us. Maybe fix the crack in the bathroom so that there is no leak and you don't wake guests on their vacation before 8 a.m.
This room was not worth the price tag. We got into our room, there's a bunch of marks on the walls like they have never been scrubbed. The TV is in the most awkward angle where you can't comfortably watch while in bed. The worst part was the bathroom. The bathroom was incredibly dirty. The shower was miniscule. There was hair in the shower and a hair on the toilet. The bathroom shower exterior was missing a tile and there was a crack in the shower. The following morning, maintenance knocked on our door extremely early as there was a leak from our shower into the room below us. Maybe fix the crack in the bathroom so that there is no leak and you don't wake guests on their vacation before 8 a.m.
10
David
Dec 27, 2025
·
Stayed 1 night
Fantastic room. Very clean. No issues.
Fantastic room. Very clean. No issues.
4
Shana
Aug 26, 2025
·
Stayed 1 night
sadly there was a roach in my room :( quite disappointed
sadly there was a roach in my room :( quite disappointed
6
Arielle
Nov 3, 2024
·
Stayed 2 nights
Mostly the room was the biggest disappointment. We got the "wicked small" queen room and it was a tight fit. But the cleanliness left much to be desired. There was hair still in the bathtub and the hair dryer had a layer of dust inside from years past. But it was safe and the staff were friendly and helpful. Mamadu got us set up with a mini fridge and an ironing board.
Mostly the room was the biggest disappointment. We got the "wicked small" queen room and it was a tight fit. But the cleanliness left much to be desired. There was hair still in the bathtub and the hair dryer had a layer of dust inside from years past. But it was safe and the staff were friendly and helpful. Mamadu got us set up with a mini fridge and an ironing board.
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AI-generated summary based on recent guest reviews
Rooms
Rooms often run small with very compact bathrooms and dated decor. Noise from halls or street is a recurring concern, though some guests find them quiet and comfortable.
Related guest reviews
6
Kim
Aug 28, 2025
·
Stayed 2 nights
It’s very over priced for what you get! The rooms (superior King) are very small, and the bathroom is a joke — two people can not be in the bathroom at the same time, nor can 1 person be sitting on the toilet with the door open at all ( the door doesn’t have any clearance from the toilet!), and the sink is the size of a text book with zero counter space…zero because there is no counter! In the room itself, you have to shimmy by each other as it is so tight! In a king room!?! I get that it’s Boston (a beautiful city!), but for what we paid, it would’ve been nice to not have felt like a sardine!
It’s very over priced for what you get! The rooms (superior King) are very small, and the bathroom is a joke — two people can not be in the bathroom at the same time, nor can 1 person be sitting on the toilet with the door open at all ( the door doesn’t have any clearance from the toilet!), and the sink is the size of a text book with zero counter space…zero because there is no counter! In the room itself, you have to shimmy by each other as it is so tight! In a king room!?! I get that it’s Boston (a beautiful city!), but for what we paid, it would’ve been nice to not have felt like a sardine!
6
Swati
May 18, 2025
·
Stayed 2 nights
The rooms are not standard size. the first room that I got was smaller than a standard queen size room, the bathtub was marks and spots, the showergel holder was broken. It was disappointing since the hotel is 4 star. The front desk was good and they moved me to a slightly better room later. The cafe is good. I will give 5 stars to the people at the reception but 3 stars to the rooms. The cost of room does not match the amenities and the size of the rooms.
The rooms are not standard size. the first room that I got was smaller than a standard queen size room, the bathtub was marks and spots, the showergel holder was broken. It was disappointing since the hotel is 4 star. The front desk was good and they moved me to a slightly better room later. The cafe is good. I will give 5 stars to the people at the reception but 3 stars to the rooms. The cost of room does not match the amenities and the size of the rooms.
6
Carole
Nov 2, 2025
·
Stayed 2 nights
Good front desk service. Rooms are comfortable and clean just very dated. It was very loud as they aren’t sound proofed at all. You can hear room to room and outside.
Good front desk service. Rooms are comfortable and clean just very dated. It was very loud as they aren’t sound proofed at all. You can hear room to room and outside.
6
Pouya
Jun 22, 2025
·
Stayed 3 nights
Rooms are very small
Rooms are very small
6
Jeff
Dec 22, 2025
·
Stayed 1 night
This was a bit of a nontraditional stay for us. We got to the hotel around 5pm and the room wasn't ready. The $40 resort fee was waived and $125 provided toward dinner at thier restaurant for the wait. This was Ok. While waiting for a table to eat, still waiting anyways for a half hour, the hotel offered 2 king bed rooms in place of the double bed room with a cot for the 5 of us. We thought that was fine and since we need a room with three, a cot may still be needed. However the rooms we got were tiny rooms with no walking space so no room for a cot. We did manage with 3 in one bed for one room but very hard to move around without getting in each other's way. The bathrooms were only 5' x 5' for a shower, toilet and sink. The shower os only 30" x 20" space and hard to move to wash. I don't recomend these rooms for more than 1 person or maybe a close couple on a budget and not spending much time in the room. I should have stuck with the original room so we had the room for us to move around.
This was a bit of a nontraditional stay for us. We got to the hotel around 5pm and the room wasn't ready. The $40 resort fee was waived and $125 provided toward dinner at thier restaurant for the wait. This was Ok. While waiting for a table to eat, still waiting anyways for a half hour, the hotel offered 2 king bed rooms in place of the double bed room with a cot for the 5 of us. We thought that was fine and since we need a room with three, a cot may still be needed. However the rooms we got were tiny rooms with no walking space so no room for a cot. We did manage with 3 in one bed for one room but very hard to move around without getting in each other's way. The bathrooms were only 5' x 5' for a shower, toilet and sink. The shower os only 30" x 20" space and hard to move to wash. I don't recomend these rooms for more than 1 person or maybe a close couple on a budget and not spending much time in the room. I should have stuck with the original room so we had the room for us to move around.
6
Leonard
Dec 12, 2025
·
Stayed 2 nights
Park Plaza is basically a convention hotel and very old. Rooms are small and in need of an upgrade (e.g. shower is in bathtub.) we took great exception to the daily "destination fee" of $40 which supposedly covers things (gym, wifi, etc.) that most other hotels we've stayed at offer for free. Probably won't stay there again
Park Plaza is basically a convention hotel and very old. Rooms are small and in need of an upgrade (e.g. shower is in bathtub.) we took great exception to the daily "destination fee" of $40 which supposedly covers things (gym, wifi, etc.) that most other hotels we've stayed at offer for free. Probably won't stay there again
4
James R
Jul 6, 2025
·
Stayed 1 night
We had just gotten off a cruise ship, and our balcony room on the ship was larger than this room and the bathroom on the cruise ship was much larger than the bathroom here.
We had just gotten off a cruise ship, and our balcony room on the ship was larger than this room and the bathroom on the cruise ship was much larger than the bathroom here.
8
Fred
Nov 16, 2025
·
Stayed 2 nights
Room was clean staff amenities great but the noise in the hallways and in other rooms and from the outside were not pleasant listening. Sound proof your rooms better.
Room was clean staff amenities great but the noise in the hallways and in other rooms and from the outside were not pleasant listening. Sound proof your rooms better.
8
Jessica
Oct 15, 2025
·
Stayed 2 nights
Great location could walk to all downtown Boston areas. Boston commons are right there, nice hotel. Only complaint was how Un comfy the bed was. It was very worn down. Paying the price of this hotel, I would think the beds would be better.
Great location could walk to all downtown Boston areas. Boston commons are right there, nice hotel. Only complaint was how Un comfy the bed was. It was very worn down. Paying the price of this hotel, I would think the beds would be better.
4
Wendy
Mar 2, 2025
·
Stayed 1 night
I would not recommend this hotel. The room was clean but tiny, unremarkable, and drab. Bathroom was dated and worn. The seal around the large window in the room was broken allowing cold air/wind to come in also making the street noise terribly loud. Walls are thin and one can hear everything going on with your neighbors. Also, the coffee pot was broken and water does not get hot.
I would not recommend this hotel. The room was clean but tiny, unremarkable, and drab. Bathroom was dated and worn. The seal around the large window in the room was broken allowing cold air/wind to come in also making the street noise terribly loud. Walls are thin and one can hear everything going on with your neighbors. Also, the coffee pot was broken and water does not get hot.
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AI-generated summary based on recent guest reviews
Service
Staff are frequently described as friendly and helpful. Others experienced long check-in lines, slow responses, billing or reservation issues, and service disruptions during labor actions.
Related guest reviews
2
made
Feb 17, 2025
·
Stayed 3 nights
The staff on the front desk especially on Friday 14th night on my arrival was super disrespectful. the front desk lady assigned me the room with the small bed instead of the one with the queen bed that I purchased. Also the sink was Broken when I went down to claimed for a better room she laugh at me on my face. I will never recommended this hotel to anybody.
The staff on the front desk especially on Friday 14th night on my arrival was super disrespectful. the front desk lady assigned me the room with the small bed instead of the one with the queen bed that I purchased. Also the sink was Broken when I went down to claimed for a better room she laugh at me on my face. I will never recommended this hotel to anybody.
10
Peter
Jul 11, 2025
·
Stayed 3 nights
The staff gave us their all and it showed What an excellent team
The staff gave us their all and it showed What an excellent team
2
Kyrylo
Dec 30, 2025
·
Stayed 7 nights
Custimer service is terrible. Hotel double-charged me for my stay, ~$1,300. For two weeks when I called, they just talk and than transfer to voicemail.
Custimer service is terrible. Hotel double-charged me for my stay, ~$1,300. For two weeks when I called, they just talk and than transfer to voicemail.
2
Kelsey
Jul 9, 2025
·
Stayed 5 nights
I am writing to express my deep disappointment with my recent experience at the Hilton Boston Park Plaza. Despite having a confirmed reservation, we were told upon arrival that no room was available for us. My family and I were forced to wait for over two and a half hours, which was incredibly frustrating and unacceptable, especially after a long day of travel with my two kids. To make matters worse, after the long wait, we were finally given a room with only one bed completely inappropriate for a family. This not only failed to meet our reservation expectations, but it also caused significant discomfort and inconvenience during our stay. We chose Hilton expecting a high standard of hospitality, but this experience fell far below that. I would appreciate a prompt response and appropriate compensation for the inconvenience, time lost, and the inadequate accommodations provided. They compt $200 off our stay which is nothing but the taxes in our stay, mold in the restroom and smelled like urine beyond belief.
I am writing to express my deep disappointment with my recent experience at the Hilton Boston Park Plaza. Despite having a confirmed reservation, we were told upon arrival that no room was available for us. My family and I were forced to wait for over two and a half hours, which was incredibly frustrating and unacceptable, especially after a long day of travel with my two kids. To make matters worse, after the long wait, we were finally given a room with only one bed completely inappropriate for a family. This not only failed to meet our reservation expectations, but it also caused significant discomfort and inconvenience during our stay. We chose Hilton expecting a high standard of hospitality, but this experience fell far below that. I would appreciate a prompt response and appropriate compensation for the inconvenience, time lost, and the inadequate accommodations provided. They compt $200 off our stay which is nothing but the taxes in our stay, mold in the restroom and smelled like urine beyond belief.
6
susan
Feb 23, 2025
·
Stayed 1 night
Staff was friendly but overwhelmed especially at check out. Bag storage and valet crushed around check out time. Maybe offer staggered check out times to manage the flow. Bag storage folks so overwhelmed that they were tagging and leaving luggage unattended so that they could take everyone’s bags. I get it but didn’t want my things sitting in the lobby for someone to grab.
Staff was friendly but overwhelmed especially at check out. Bag storage and valet crushed around check out time. Maybe offer staggered check out times to manage the flow. Bag storage folks so overwhelmed that they were tagging and leaving luggage unattended so that they could take everyone’s bags. I get it but didn’t want my things sitting in the lobby for someone to grab.
10
Claudia
Aug 9, 2025
·
Stayed 2 nights
The staff is great! The valet were absolute gentlemen! The folks at the front desk were lovely and, when I was lost trying to find parking, the young lady on the phone made me feel at ease, gave perfect guidance and even rooted me on by saying "you can do this!" And I can't forget the concierge who sent me to the perfect Mexican eatery (15 minutes walk) when I asked for something yummy and inexpensive for my son and I. We were there for 2 nights while we visited local colleges and it was the perfect, centrally located spot!
The staff is great! The valet were absolute gentlemen! The folks at the front desk were lovely and, when I was lost trying to find parking, the young lady on the phone made me feel at ease, gave perfect guidance and even rooted me on by saying "you can do this!" And I can't forget the concierge who sent me to the perfect Mexican eatery (15 minutes walk) when I asked for something yummy and inexpensive for my son and I. We were there for 2 nights while we visited local colleges and it was the perfect, centrally located spot!
8
Elizabeth
Dec 17, 2025
·
Stayed 1 night
I have stayed at this hotel for years. The change in ownership to Hilton has resulted in some changes. The staff remain friendly, patient and helpful. This includes the door/bellmen who are always kind and engaging. However this is the second visit where the checkin lines have been extremely long - seemingly understaffing the front desk at key times. The towels in the rooms have quite possibly shrunk and don’t seem to match the quality of the hotel. As a long (enough) time guest, I was disappointed they did away with massive gingerbread house that was a holiday centerpiece and tradition in the front lobby. My loyalty to the hotel and location remains. But I would be remiss if I didn’t note a couple of the changes I’ve seen since the days they were independently owned. Proximity to the Back Bay neighborhood, the Common, South End restaurants and other neighborhoods is ver convenient. And I will continue to stay here.
I have stayed at this hotel for years. The change in ownership to Hilton has resulted in some changes. The staff remain friendly, patient and helpful. This includes the door/bellmen who are always kind and engaging. However this is the second visit where the checkin lines have been extremely long - seemingly understaffing the front desk at key times. The towels in the rooms have quite possibly shrunk and don’t seem to match the quality of the hotel. As a long (enough) time guest, I was disappointed they did away with massive gingerbread house that was a holiday centerpiece and tradition in the front lobby. My loyalty to the hotel and location remains. But I would be remiss if I didn’t note a couple of the changes I’ve seen since the days they were independently owned. Proximity to the Back Bay neighborhood, the Common, South End restaurants and other neighborhoods is ver convenient. And I will continue to stay here.
6
Amanda
May 16, 2025
·
Stayed 2 nights
We arrived at 12:30 and waited until after 6pm for our rooms to be cleaned and ready. It made us late for our 7pm dinner reservations. We had to go to the front desk 4 times to get the room cleaned. Housekeeping manager said her never knew about it. Front desk said they spoke to and messaged housekeeping numerous times. ? Major break down somewhere. No excuse to make us wait almost 4 hours and then still not be ready.
We arrived at 12:30 and waited until after 6pm for our rooms to be cleaned and ready. It made us late for our 7pm dinner reservations. We had to go to the front desk 4 times to get the room cleaned. Housekeeping manager said her never knew about it. Front desk said they spoke to and messaged housekeeping numerous times. ? Major break down somewhere. No excuse to make us wait almost 4 hours and then still not be ready.
10
Nicholas
Jan 6, 2026
·
Stayed 3 nights
Everything was so great and seamless: easy check-in, great service, good food, great/historic building/location. Would 100% stay here again, thank you :)
Everything was so great and seamless: easy check-in, great service, good food, great/historic building/location. Would 100% stay here again, thank you :)
10
Mitsuko
Jul 29, 2025
·
Stayed 4 nights
Staff were very courteous and nice however when the bar lounge area was busy did notice one or two staff were a bit overwhelmed with keeping up with the pace but a good problem due to full capacity and hosting an event at the hotel and big baseball weekend. Overall excellent experience and just gave 4 stars for service due to some peak busy moments. But realistically it is 5 stars. One table was not fully wiped down when we sat during a very busy breakfast time and we waited for a clean table and one not near the service entrance / exit. Aside from that, great experience.
Staff were very courteous and nice however when the bar lounge area was busy did notice one or two staff were a bit overwhelmed with keeping up with the pace but a good problem due to full capacity and hosting an event at the hotel and big baseball weekend. Overall excellent experience and just gave 4 stars for service due to some peak busy moments. But realistically it is 5 stars. One table was not fully wiped down when we sat during a very busy breakfast time and we waited for a clean table and one not near the service entrance / exit. Aside from that, great experience.
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AI-generated summary based on recent guest reviews
Location
Central and very walkable, steps from Boston Common/Public Garden and the Arlington T stop, with easy access to shopping and sights.
Related guest reviews
10
Montserrat
Jul 5, 2025
·
Stayed 2 nights
the location is tops! Easy check in, spacious room, great AC. They had popsicles in the lobby, and glow sticks for the fireworks. Amazing service.
the location is tops! Easy check in, spacious room, great AC. They had popsicles in the lobby, and glow sticks for the fireworks. Amazing service.
8
Nicola
Dec 29, 2025
·
Stayed 1 night
Just love this hotel. Close to everything!
Just love this hotel. Close to everything!
10
Elizabeth
Oct 14, 2025
·
Stayed 3 nights
We utilized public transportation during our stay, and having access to the Green Line (at Arlington) of the train was perfect!
We utilized public transportation during our stay, and having access to the Green Line (at Arlington) of the train was perfect!
10
yolanda
Oct 16, 2025
·
Stayed 1 night
Clean rooms central location
Clean rooms central location
8
Tony
Aug 28, 2025
·
Stayed 2 nights
Great hotel, close to Boston Common.
Great hotel, close to Boston Common.
10
Gina
Jun 14, 2025
·
Stayed 1 night
Great place to stay. Easier to get to all locations in Boston. Close to the Arlington stop on the T. Great location.
Great place to stay. Easier to get to all locations in Boston. Close to the Arlington stop on the T. Great location.
10
Alexandrea Irene
Oct 16, 2025
·
Stayed 2 nights
This hotel was awesome! I would stay again. It was close to Newbury street with awesome shops and close to the subway to get around.
This hotel was awesome! I would stay again. It was close to Newbury street with awesome shops and close to the subway to get around.
10
Scott
Jan 16, 2025
·
Stayed 1 night
Close to Boston Commons.
Close to Boston Commons.
10
Sam
Jun 10, 2025
·
Stayed 1 night
Great stay. The hotel is in a safe convenient location within walking distance to the city center.
Great stay. The hotel is in a safe convenient location within walking distance to the city center.
10
Carlos
Aug 20, 2025
·
Stayed 2 nights
Great location in the heart of back bay. Transportation and dining options are in walkable distances. The staff was very helpful and wanted to ensure the stay was pleasant. I would stay here again and recommend it to others.
Great location in the heart of back bay. Transportation and dining options are in walkable distances. The staff was very helpful and wanted to ensure the stay was pleasant. I would stay here again and recommend it to others.
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AI-generated summary based on recent guest reviews
Dining
Many enjoyed the lobby bar and breakfast with good food. Others found dining and room service slow or expensive, and hours or availability inconsistent.
Related guest reviews
10
Arthur
Jul 20, 2025
·
Stayed 4 nights
Perfect location for visiting Boston. Short walk to Commons and Gardens. Restaurant selections were great. Staff was mostly helpful.
Perfect location for visiting Boston. Short walk to Commons and Gardens. Restaurant selections were great. Staff was mostly helpful.
8
Brenda Carolina
Sep 22, 2025
·
Stayed 3 nights
We received outstanding customer service at this hotel. The breakfast has plenty of wonderful, fresh fruit and the pancakes are heavenly. The waitresses are so charming! They absolutely spoiled our two little ones. The location is unbeatable, with plenty of parks, playgrounds, museums at walkable distances. It did stand out that the rooms were very average and below the price point. This is the first Hilton I go to where the rooms look more like dorms. The toilet looks like a clean public toilet. The shower handle was a bit loose. No real decor or anything. It was a bit of a mismatch with the lobby and the Hilton brand, but still clean. The gym is fun and has a lot of variety to offer, though it is super crowded at peak hours. The gym includes access to a small sauna and showers.
We received outstanding customer service at this hotel. The breakfast has plenty of wonderful, fresh fruit and the pancakes are heavenly. The waitresses are so charming! They absolutely spoiled our two little ones. The location is unbeatable, with plenty of parks, playgrounds, museums at walkable distances. It did stand out that the rooms were very average and below the price point. This is the first Hilton I go to where the rooms look more like dorms. The toilet looks like a clean public toilet. The shower handle was a bit loose. No real decor or anything. It was a bit of a mismatch with the lobby and the Hilton brand, but still clean. The gym is fun and has a lot of variety to offer, though it is super crowded at peak hours. The gym includes access to a small sauna and showers.
10
Rebecca
Mar 23, 2025
·
Stayed 2 nights
Very nice hotel in a great location. Room was fine although sofa bed was uncomfortable as a bed and a sofa. Only real complaint, though, is that there was a property surcharge that was not well explained, and we were told that in partial mitigation of that fee, we received a $15/day credit for use at the hotel. We later discovered that the credit expired at the end of each day, so we couldn't carry it over and have $30 to spend on day 2. It also couldn't be used at the hotel gift/snack shop. Items at the hotel breakfast or on the room service menu started at well above $15, so the credit was really just a gimmick to get you to spend more money.
Very nice hotel in a great location. Room was fine although sofa bed was uncomfortable as a bed and a sofa. Only real complaint, though, is that there was a property surcharge that was not well explained, and we were told that in partial mitigation of that fee, we received a $15/day credit for use at the hotel. We later discovered that the credit expired at the end of each day, so we couldn't carry it over and have $30 to spend on day 2. It also couldn't be used at the hotel gift/snack shop. Items at the hotel breakfast or on the room service menu started at well above $15, so the credit was really just a gimmick to get you to spend more money.
8
Judy
Sep 26, 2025
·
Stayed 1 night
Room was very clean, beds were comfortable. Dining and bar very nice, staff very helpful. Tiny bathroom, was my only complaint.
Room was very clean, beds were comfortable. Dining and bar very nice, staff very helpful. Tiny bathroom, was my only complaint.
6
Lucy
Feb 20, 2025
·
Stayed 1 night
I loved the location of the property! However, the valet parking was pretty difficult to get to, especially since I think the address on Google was incorrect (took me to the front of the building, valet parking is in the back). The bathroom is very small and has a public restroom vibe (toilets had a foot flush). The dining options were amazing! Strega is a must-go, and the room service was great option as well.
I loved the location of the property! However, the valet parking was pretty difficult to get to, especially since I think the address on Google was incorrect (took me to the front of the building, valet parking is in the back). The bathroom is very small and has a public restroom vibe (toilets had a foot flush). The dining options were amazing! Strega is a must-go, and the room service was great option as well.
10
Patricia
Sep 7, 2025
·
Stayed 2 nights
The front desk staff was mediocre, but the bell hop and luggage attendants were excellent. The food is wonderful and the room was very comfortable.
The front desk staff was mediocre, but the bell hop and luggage attendants were excellent. The food is wonderful and the room was very comfortable.
6
Madleine
May 31, 2025
·
Stayed 6 nights
super good gym! expensive and taste less breakfast room without even a hanger for clothes
super good gym! expensive and taste less breakfast room without even a hanger for clothes
8
Lisa
Apr 16, 2025
·
Stayed 2 nights
Great location, solid hotel. Had a superior queen with 2 beds and it was fine but the bathroom was quite small and didn’t have a ventilation fan/heat lamp and the tub had seen better days. Light switch outside the bathroom. The mattresses were just ok and sheets were a bit scratchy. Quiet 8th floor room however and amazing location right near Boston Gardens and Boston Commons. Starbucks in the lobby was a great option for breakfast. Would recommend if you are looking for a solid, centrally located option. I would book again.
Great location, solid hotel. Had a superior queen with 2 beds and it was fine but the bathroom was quite small and didn’t have a ventilation fan/heat lamp and the tub had seen better days. Light switch outside the bathroom. The mattresses were just ok and sheets were a bit scratchy. Quiet 8th floor room however and amazing location right near Boston Gardens and Boston Commons. Starbucks in the lobby was a great option for breakfast. Would recommend if you are looking for a solid, centrally located option. I would book again.
10
Lauren
Oct 14, 2025
·
Stayed 5 nights
Such a great stay! The bar and dining options in the lobby were top tier. Was near the park - great location. Will definitely be coming back!
Such a great stay! The bar and dining options in the lobby were top tier. Was near the park - great location. Will definitely be coming back!
8
Kaitlyn
Apr 17, 2025
·
Stayed 1 night
I’ve stayed here a few times, it’s good! They upgraded my room size for free which was nice but there as a dirty towel in my room. The room wasn’t super clean but it was fine. The food at the restaurant in the hotel was very good! But the service was slow. After about 12 minutes of waiting for a spoon, my ice cream was melting so I had to go find one.
I’ve stayed here a few times, it’s good! They upgraded my room size for free which was nice but there as a dirty towel in my room. The room wasn’t super clean but it was fine. The food at the restaurant in the hotel was very good! But the service was slow. After about 12 minutes of waiting for a spoon, my ice cream was melting so I had to go find one.
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AI-generated summary based on recent guest reviews
10
Kim
2 weeks ago
·
Stayed 2 nights
The hotel was great. Perfect location. Accommodating staff for our family of 4. The breakfast buffet was just amazing! Best we have ever had. The rooms are small, but very clean and beds are very comfy.
The hotel was great. Perfect location. Accommodating staff for our family of 4. The breakfast buffet was just amazing! Best we have ever had. The rooms are small, but very clean and beds are very comfy.
8
Candace
3 weeks ago
·
Stayed 1 night
Valet was super convenient and staff were very friendly. The bed was rather uncomfortable though.
Valet was super convenient and staff were very friendly. The bed was rather uncomfortable though.
10
John
3 weeks ago
·
Stayed 3 nights
Great location for tourists. Affiliate fitness center in building included in stay first rate
Great location for tourists. Affiliate fitness center in building included in stay first rate
10
Stephanie
3 weeks ago
·
Stayed 1 night
Very clean room and staff is very friendly. Free water bottles were also a plus when walking around Boston all weekend!
Very clean room and staff is very friendly. Free water bottles were also a plus when walking around Boston all weekend!
8
Geraint
3 weeks ago
·
Stayed 2 nights
Whilst we were aware we booked a small room, the available space was not utilised well. The shower in particular was ridiculous. As my wife put it, “the curtain likes to get involved, throughout!” Aside from that, a pleasant Hilton, maybe could do with a freshen up around the edges.
Whilst we were aware we booked a small room, the available space was not utilised well. The shower in particular was ridiculous. As my wife put it, “the curtain likes to get involved, throughout!” Aside from that, a pleasant Hilton, maybe could do with a freshen up around the edges.
Property Policies
Check-in
Check-out
From 15:00 to 00:00
Before 11:00
FAQs about Hilton Boston Park Plaza
Is parking available at the property?
Valet parking is available for a fee of USD 70 per day. Nearby parking is also available at a cost of USD 45 per day, located 499 feet away.
What type of breakfast is offered and what are the serving hours?
Full breakfasts are served on weekdays and weekends from 7:00 AM to 11:00 AM for a fee, approximately USD 15 to 50 per person.
Does the property allow pets?
Pets are allowed with a fee of USD 75 per accommodation, per stay. Service animals are exempt from fees.
What are the standard check-in and check-out times?
Check-in is from 3:00 PM, and check-out is by 11:00 AM. Early check-in and late check-out are available for a fee, subject to availability.
What accessibility features does the property offer for guests with disabilities?
The property features elevators, wheelchair-accessible facilities including the registration desk, public areas, and on-site restaurant. There are also visual alarms in hallways and a stair-free path to the entrance.
Where is the property located in relation to key landmarks?
The hotel is centrally located in Boston, just steps from Boston Public Garden and within a 5-minute walk of Newbury Street. It is 0.4 miles from Boston Common and 0.6 miles from Copley Place.
What are the policies for guests staying with children?
Up to 2 children aged 17 years old and younger can stay free when occupying the parent or guardian's room, using existing bedding.
What are the policies regarding extra beds and cribs?
Rollaway beds are available for a fee of USD 30.00 per night, and requests for extra beds must be made in advance. Cribs are not mentioned in the provided information.
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Instant AI responses are based on hotel information
Prices for upcoming dates
September 2026
Su | Mo | Tu | We | Th | Fr | Sa |
|---|---|---|---|---|---|---|
October 2026
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Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-09-15: NO DATA
- 2026-09-16: 1258.1613757543944USD
- 2026-09-17: 677.9900333831787USD
- 2026-09-18: 421.06753336776734USD
- 2026-09-19: 291.0699238182068USD
- 2026-09-20: 257.99427427116393USD
- 2026-09-21: 307.0202859069824USD
- 2026-09-22: 1092.1828110916138USD
- 2026-09-23: NO DATA
- 2026-09-24: 331.11412358871456USD
- 2026-09-25: 558.8493692948913USD
- 2026-09-26: 1050.1854007546997USD
- 2026-09-27: 432.89340152160645USD
- 2026-09-28: 487.6987829292297USD
- 2026-09-29: 615.9013798452759USD
- 2026-09-30: 339.86769555374144USD
- 2026-10-01: 366.8616054772949USD
- 2026-10-02: 424.18183711639404USD
- 2026-10-03: 464.26807968795777USD
- 2026-10-04: 299.47133005737305USD
- 2026-10-05: 359.45562334426876USD
- 2026-10-06: 657.5163522299194USD
- 2026-10-07: 649.2930199838256USD
- 2026-10-08: 508.29016982894893USD
- 2026-10-09: 760.3080053060913USD
- 2026-10-10: 659.5771895477295USD
- 2026-10-11: 322.4206026991272USD
- 2026-10-12: 338.06693859786986USD
- 2026-10-13: 471.46099327514645USD
- 2026-10-14: 654.194301362915USD
- 2026-10-15: 498.9245279823303USD
- 2026-10-16: 366.9886501527405USD
- 2026-10-17: 366.9886501527405USD
- 2026-10-18: 385.05722230041505USD
- 2026-10-19: 657.5163522299194USD
- 2026-10-20: 338.06693859786986USD
- 2026-10-21: 382.03475722702024USD
- 2026-10-22: 366.9886501527405USD
- 2026-10-23: 471.46099327514645USD
- 2026-10-24: 598.724587312622USD
- 2026-10-25: 338.06693859786986USD
- 2026-10-26: 411.0093306440735USD
- 2026-10-27: 655.4655234246826USD
- 2026-10-28: 483.7959916442871USD
- 2026-10-29: 338.06693859786986USD
- 2026-10-30: 274.02100413017274USD
- 2026-10-31: 320.3597653813171USD
- 2026-11-01: 263.40671223693846USD
- 2026-11-02: 337.83684853240965USD
- 2026-11-03: 382.03475722702024USD
- 2026-11-04: 338.06693859786986USD
- 2026-11-05: 338.06693859786986USD
- 2026-11-06: 338.06693859786986USD
- 2026-11-07: 338.06693859786986USD
- 2026-11-08: 242.26813458114623USD
- 2026-11-09: 299.83805041595457USD
- 2026-11-10: 299.83805041595457USD
- 2026-11-11: 299.83805041595457USD
- 2026-11-12: 299.8414688163757USD
- 2026-11-13: 210.53528205726622USD
- 2026-11-14: 246.49984999320984USD
- 2026-11-15: 311.85429175613405USD
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. This property will place a USD 500 per night credit card authorization at check-in for Presidential Suite or Garden Suite bookings.
Check-in must be done by someone who is at least 21 years old.
You'll be required to pay the following fully refundable deposit.
Deposit: USD 100 per accommodation, per night
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- Tax ID - C0015390350
- This property accepts credit cards; cash is not accepted
- Safety features at this property include a fire extinguisher and a smoke detector
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- Up to 2 children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
- Fee for full breakfast: approximately USD 15 to 50 per person
- Valet parking fee: USD 70 per day
- Nearby parking fee: USD 45 per day (499 ft away)
- Pet fee: USD 75 per accommodation, per stay
- Service animals are exempt from fees
- Early check-in is available for a fee (subject to availability)
- Late check-out is available for a fee (subject to availability)
- Rollaway bed fee: USD 30.00 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Laundry service
Elevator / Lift
Multilingual Staff
Meeting Rooms
Bicycle Rental
Ballroom
General
Vending Machines
Breakfast Available (surcharge)
Smoke-Free Property
Snack Bar/Deli
Stair-Free Path to Entrance
Visual Alarms in Hallways
Wheelchair Accessible (Limited)
Wheelchair Accessible Path of Travel
Wheelchair-Accessible Concierge Desk
Fitness Center (wheelchair accessible)
Wheelchair-Accessible Lounge
Wheelchair-Accessible Meeting Spaces/Business Center
Wheelchair-Accessible on-Site Restaurant
Elevator Access (Wheelchair Accessible)
Wheelchair-Accessible Public Washroom
Wheelchair-Accessible Registration Desk
Activities
Fitness Facilities
Hiking/Biking (nearby)
Library
Television in Common Areas
Parking
Parking (Valet) (surcharge)
Internet
Free Wi-Fi
Services
Elevator / Lift
Multilingual Staff
Meeting Rooms
Laundry service
Bicycle Rental
Ballroom
Luggage Storage
Business Center (24-hour)
24-Hour Front Desk
Art Gallery (on site)
Banquet Hall
Computer Station
Concierge Services
Conference Space
Fireplace in Lobby
Gift Shops or Newsstand
Grocery/Convenience Store
Porter/Bellhop
Tours/Ticket Assistance
Wedding Services
Well-Lit Path to Entrance