The Horseshoe Inn
From
$75
/ night
Select dates to see prices and availability
From
$75
/ night
About this property
Take in the views from a garden and make use of amenities such as complimentary wireless internet access and a television in a common area.
Amenities
Take in the views from a garden and make use of amenities such as complimentary wireless internet access and a television in a common area.
Business amenities
Featured amenities include luggage storage and coffee/tea in a common area.
Dining
At The Horseshoe Inn, enjoy a satisfying meal at the restaurant. Wrap up your day with a drink at the bar/lounge.
Rooms
Stay in one of 4 guestrooms featuring Smart televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms feature showers with rainfall showerheads and complimentary toiletries. Conveniences include coffee/tea makers, housekeeping is provided on request, and irons/ironing boards can be requested.
Location
Located in Shepton Mallet, The Horseshoe Inn is in a rural location, a 3-minute drive from Kilver Court and 6 minutes from Royal Bath and West Showground. This bed & breakfast is 16.7 mi (26.9 km) from Longleat Safari and Adventure Park and 8.2 mi (13.2 km) from Glastonbury Tor.
What's nearby
Kilver Court(1 miles)
Royal Bath and West Showground(3.4 miles)
Glastonbury Festival Site(4 miles)
Wells Cathedral(4.6 miles)
Wells & Mendip Museum(4.6 miles)
Mendip Hills(4.9 miles)
Vicar's Close(5 miles)
Ebbor Gorge(5 miles)
Wells Bishop's Palace(5.1 miles)
Wells Leisure Centre(5.8 miles)
Downside Abbey(6.2 miles)
Wookey Hole Caves(7.2 miles)
Avalon Vineyard(7.4 miles)
Glastonbury Tor(8.2 miles)
Church of St. Mary(8.2 miles)
The nearest major airport is Bristol International Airport (BRS)(21.2 miles)
Free Wi-Fi
Garden
Luggage Storage
Designated Smoking Area
Coffee/Tea in Common Areas
Designated Smoking Areas (fines apply)
Location
Bowlish, Shepton Mallet, England, United Kingdom
Kilver Court (1 miles)
Royal Bath and West Showground (3.4 miles)
Glastonbury Festival Site (4 miles)
Wells Cathedral (4.6 miles)
Wells & Mendip Museum (4.6 miles)
Mendip Hills (4.9 miles)
Room options
4
Classic Single Room, Shared Bathroom
1 Twin Bed
HeatingWi-Fi (Free)Shared Bathroom
6
Classic Double Room, Shared Bathroom
1 Full Bed
Sleeps 2
Deck or PatioHeatingWi-Fi (Free)Shared Bathroom
Guest reviews of The Horseshoe Inn
8.1
Very good
Based on 85 verified reviews
What guests think
AI-generated summary based on recent guest reviews
Across reviews, The Horseshoe Inn is frequently praised for friendly, accommodating hosts and a welcoming pub atmosphere, though the property is older and many rooms use shared bathrooms, with several guests noting traffic noise from the busy road outside.
Facilities
Cleanliness
Rooms
Service
Location
Dining
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What guests think
Across reviews, The Horseshoe Inn is frequently praised for friendly, accommodating hosts and a welcoming pub atmosphere, though the property is older and many rooms use shared bathrooms, with several guests noting traffic noise from the busy road outside.
Cleanliness and upkeep are mixed: several mention clean, comfortable rooms and bathrooms, while others report dated decor, occasional stale smells, minor maintenance issues, and inconsistent heating. Food and drink are often praised, particularly pizzas, breakfasts and local beers, though on-site parking is limited or absent. Expect a simple, good-value pub stay with some compromises.
Facilities
Cleanliness
Rooms
Service
Location
Dining
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AI-generated summary based on recent guest reviews
Facilities
On-site pub with a good beer selection and a garden creates a convivial atmosphere. Parking is limited or off-site, and the property is dog-friendly.
Related guest reviews
8
Tony
Jul 3, 2023
·
Stayed 2 nights
Limited parking off site and the road was very noisy at night making hard to leave the window open. However the service was excellent, staff went out of their way to help with whatever they could, and after a late arrival the Chef made us an excellent meal even though service had stopped for the night. Very pet friendly, water bowls and pet bed offered on arrival
Limited parking off site and the road was very noisy at night making hard to leave the window open. However the service was excellent, staff went out of their way to help with whatever they could, and after a late arrival the Chef made us an excellent meal even though service had stopped for the night. Very pet friendly, water bowls and pet bed offered on arrival
8
Hielen
May 17, 2025
·
Stayed 1 night
This is a true local spot — expect pints being poured right at reception! Jamie, who runs the place, is a gem. Room was small with a charming view, though right on a busy road. Shared bathroom was clean but not the most convenient setup. Bonus points for the backyard garden and a great selection of proper beers.
This is a true local spot — expect pints being poured right at reception! Jamie, who runs the place, is a gem. Room was small with a charming view, though right on a busy road. Shared bathroom was clean but not the most convenient setup. Bonus points for the backyard garden and a great selection of proper beers.
10
Tanya
Sep 25, 2023
·
Stayed 2 nights
Was very welcoming, clean and a good atmosphere. Nothing was too much trouble. Very close to shopping centre, local parks, shepton prison. Food was beautiful, owners lovely to chat too, always clean and tidy.
Was very welcoming, clean and a good atmosphere. Nothing was too much trouble. Very close to shopping centre, local parks, shepton prison. Food was beautiful, owners lovely to chat too, always clean and tidy.
10
Tony
Sep 22, 2023
·
Stayed 1 night
Great food dog friendly friendly staff
Great food dog friendly friendly staff
8
kim
Sep 7, 2024
·
Stayed 1 night
I was pleasantly suprise by the size and comfort of the rooms for the price, which although quite basic, were adequate for a short stay and great value. The staff were very welcoming and helped with our cases. It was a great location for walking to the shuttle bus. The downsides were the shared bathroom, steep stairs and no parking on site.
I was pleasantly suprise by the size and comfort of the rooms for the price, which although quite basic, were adequate for a short stay and great value. The staff were very welcoming and helped with our cases. It was a great location for walking to the shuttle bus. The downsides were the shared bathroom, steep stairs and no parking on site.
10
Ian
May 30, 2023
·
Stayed 1 night
We had a great experience staying here - the owners are new and have only recently purchased the pub so they are still working on some areas. They seem like they are making a real effort and I think this will end up a really nice place to stay and eat / drink etc. We had dinner in the restaurant area and food and service was great. The room was fine - very clean and a good size. I found the mattress a little soft and not enough support but obviously this is subjective - some people do not like a firm mattress. Maybe two pillows per person or plumper pillows would be nice also. The shared bathroom is a good size and again was very clean. The new owners were friendly and also the barman was very helpful and polite and friendly. All in all we enjoyed our stay. Price was very reasonable also.
We had a great experience staying here - the owners are new and have only recently purchased the pub so they are still working on some areas. They seem like they are making a real effort and I think this will end up a really nice place to stay and eat / drink etc. We had dinner in the restaurant area and food and service was great. The room was fine - very clean and a good size. I found the mattress a little soft and not enough support but obviously this is subjective - some people do not like a firm mattress. Maybe two pillows per person or plumper pillows would be nice also. The shared bathroom is a good size and again was very clean. The new owners were friendly and also the barman was very helpful and polite and friendly. All in all we enjoyed our stay. Price was very reasonable also.
8
Nigel
Aug 29, 2023
·
Stayed 4 nights
Nice convivial 4 night stay with very friendly hosts. Room was a good size abd clean. The bed was well made made and comfortable. The bathroom though not en-suite was a pace across the hall and huge well equiped and an excellent walk in wet room shower. The bar and restaurant area was has excellent cosie charm vett clean and tidy with a traditional skittle alley and nice beer garden. Although I didn't eat but saw the food which looked delicious and and was well received by fellow customers. Good local beers as well.
Nice convivial 4 night stay with very friendly hosts. Room was a good size abd clean. The bed was well made made and comfortable. The bathroom though not en-suite was a pace across the hall and huge well equiped and an excellent walk in wet room shower. The bar and restaurant area was has excellent cosie charm vett clean and tidy with a traditional skittle alley and nice beer garden. Although I didn't eat but saw the food which looked delicious and and was well received by fellow customers. Good local beers as well.
2
Julie
Jun 1, 2025
·
Stayed 1 night
Very old outdated, damp walls mould, wallpaper falling off the walls..one bathroom with one toilet shared between 5 guest rooms and very,very,very noisy from the traffic on main road nowhere to park as theres no car park...and even ivy growing in through bathroom window from outside! Would not recommend this to anyone!!
Very old outdated, damp walls mould, wallpaper falling off the walls..one bathroom with one toilet shared between 5 guest rooms and very,very,very noisy from the traffic on main road nowhere to park as theres no car park...and even ivy growing in through bathroom window from outside! Would not recommend this to anyone!!
10
Dana
Jul 30, 2023
·
Stayed 1 night
Very well managed and lovely place to stay. I wish I could have stayed more days. Very friendly restaurant and pub downstairs, everything taken care of. The area is accessible by bus in either direction (Wells or Bath) and the town itself is highly walkable. I would stay there again.
Very well managed and lovely place to stay. I wish I could have stayed more days. Very friendly restaurant and pub downstairs, everything taken care of. The area is accessible by bus in either direction (Wells or Bath) and the town itself is highly walkable. I would stay there again.
10
Chris
Feb 23, 2025
·
Stayed 2 nights
Very helpful and friendly staff, it's a bit rustic, but clean and really nice rooms. Food good also. Friendly local pub feel. I will be back next year
Very helpful and friendly staff, it's a bit rustic, but clean and really nice rooms. Food good also. Friendly local pub feel. I will be back next year
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AI-generated summary based on recent guest reviews
Cleanliness
Many guests found rooms and shared bathrooms clean, but feedback is mixed overall. Others noted stale smells, damp or tired areas, and occasional cleanliness lapses.
Related guest reviews
6
Lynn
May 13, 2025
·
Stayed 1 night
This was a pleasant stay and ideal for one night, could have been a little cleaner. Jamie was the perfect host very helpful and friendly
This was a pleasant stay and ideal for one night, could have been a little cleaner. Jamie was the perfect host very helpful and friendly
6
Grace
Aug 2, 2024
·
Stayed 2 nights
Overall, room was very spacious, clean and came with an ensuite bathroom. The double bed was comfortable. However, the condition of the room was below standard. For example, the bathroom door had no door handle, the tv didn't work, the main bedroom light wasn't working, and no milk provided for tea/coffee. If these improvements were in placed would give it a 4-star rating.
Overall, room was very spacious, clean and came with an ensuite bathroom. The double bed was comfortable. However, the condition of the room was below standard. For example, the bathroom door had no door handle, the tv didn't work, the main bedroom light wasn't working, and no milk provided for tea/coffee. If these improvements were in placed would give it a 4-star rating.
10
Jonathan
Dec 14, 2024
·
Stayed 2 nights
Absolutely fine accommodation above a pub. Shared bathroom, but with a very nice shower.
Absolutely fine accommodation above a pub. Shared bathroom, but with a very nice shower.
10
Ian
May 30, 2023
·
Stayed 1 night
We had a great experience staying here - the owners are new and have only recently purchased the pub so they are still working on some areas. They seem like they are making a real effort and I think this will end up a really nice place to stay and eat / drink etc. We had dinner in the restaurant area and food and service was great. The room was fine - very clean and a good size. I found the mattress a little soft and not enough support but obviously this is subjective - some people do not like a firm mattress. Maybe two pillows per person or plumper pillows would be nice also. The shared bathroom is a good size and again was very clean. The new owners were friendly and also the barman was very helpful and polite and friendly. All in all we enjoyed our stay. Price was very reasonable also.
We had a great experience staying here - the owners are new and have only recently purchased the pub so they are still working on some areas. They seem like they are making a real effort and I think this will end up a really nice place to stay and eat / drink etc. We had dinner in the restaurant area and food and service was great. The room was fine - very clean and a good size. I found the mattress a little soft and not enough support but obviously this is subjective - some people do not like a firm mattress. Maybe two pillows per person or plumper pillows would be nice also. The shared bathroom is a good size and again was very clean. The new owners were friendly and also the barman was very helpful and polite and friendly. All in all we enjoyed our stay. Price was very reasonable also.
10
Mark
Jun 30, 2025
·
Stayed 1 night
A very friendly stay. Comfortable & clean.
A very friendly stay. Comfortable & clean.
6
David
Dec 29, 2024
·
Stayed 1 night
Lovely pub with great owners and good homemade Italian food, only downside was the actual room unfortunately ,shower in need of refurbishment including shower door not fixed properly to shower. the kettle has obviously not been used in months as it had mould inside,tried cleaning it and boiled it a few times but decided not to make tea in the end as I was put off. I’m sure the owners would have replaced the kettle if I raised the issue but as we were tired decided not to make a fuss. Lovely pub but unfortunately the room needs a some TLC , would happily stay again in future if improvements are carry out to rooms .
Lovely pub with great owners and good homemade Italian food, only downside was the actual room unfortunately ,shower in need of refurbishment including shower door not fixed properly to shower. the kettle has obviously not been used in months as it had mould inside,tried cleaning it and boiled it a few times but decided not to make tea in the end as I was put off. I’m sure the owners would have replaced the kettle if I raised the issue but as we were tired decided not to make a fuss. Lovely pub but unfortunately the room needs a some TLC , would happily stay again in future if improvements are carry out to rooms .
8
Craig
Mar 10, 2024
·
Stayed 1 night
Staff were welcoming and helpful. Kitchen was closing by the time I arrived at 20:50, but I got a fantastic pizza. Good beer. Room was clean and comfortable, if a bit tired. Separate shower room and toilet were clean with quality toiletries. However ceiling light wasn't working. I'd stay again.
Staff were welcoming and helpful. Kitchen was closing by the time I arrived at 20:50, but I got a fantastic pizza. Good beer. Room was clean and comfortable, if a bit tired. Separate shower room and toilet were clean with quality toiletries. However ceiling light wasn't working. I'd stay again.
2
Julie
Jun 1, 2025
·
Stayed 1 night
Very old outdated, damp walls mould, wallpaper falling off the walls..one bathroom with one toilet shared between 5 guest rooms and very,very,very noisy from the traffic on main road nowhere to park as theres no car park...and even ivy growing in through bathroom window from outside! Would not recommend this to anyone!!
Very old outdated, damp walls mould, wallpaper falling off the walls..one bathroom with one toilet shared between 5 guest rooms and very,very,very noisy from the traffic on main road nowhere to park as theres no car park...and even ivy growing in through bathroom window from outside! Would not recommend this to anyone!!
10
Chris
Feb 23, 2025
·
Stayed 2 nights
Very helpful and friendly staff, it's a bit rustic, but clean and really nice rooms. Food good also. Friendly local pub feel. I will be back next year
Very helpful and friendly staff, it's a bit rustic, but clean and really nice rooms. Food good also. Friendly local pub feel. I will be back next year
6
Richard
Apr 2, 2024
·
Stayed 1 night
Staff very nice and helpful but toom was had stale/stuffy smell. Right on road and so quite noisy. Room decoration and furniture need updating. Difficult to see how this is a four-star, upscale B&B.
Staff very nice and helpful but toom was had stale/stuffy smell. Right on road and so quite noisy. Room decoration and furniture need updating. Difficult to see how this is a four-star, upscale B&B.
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AI-generated summary based on recent guest reviews
Rooms
Rooms range from small to spacious and are generally basic; several face a main road with noticeable traffic noise. Many use shared bathrooms and steep stairs, with dated decor and occasional maintenance or heating issues.
Related guest reviews
8
Hielen
May 17, 2025
·
Stayed 1 night
This is a true local spot — expect pints being poured right at reception! Jamie, who runs the place, is a gem. Room was small with a charming view, though right on a busy road. Shared bathroom was clean but not the most convenient setup. Bonus points for the backyard garden and a great selection of proper beers.
This is a true local spot — expect pints being poured right at reception! Jamie, who runs the place, is a gem. Room was small with a charming view, though right on a busy road. Shared bathroom was clean but not the most convenient setup. Bonus points for the backyard garden and a great selection of proper beers.
8
kim
Sep 7, 2024
·
Stayed 1 night
I was pleasantly suprise by the size and comfort of the rooms for the price, which although quite basic, were adequate for a short stay and great value. The staff were very welcoming and helped with our cases. It was a great location for walking to the shuttle bus. The downsides were the shared bathroom, steep stairs and no parking on site.
I was pleasantly suprise by the size and comfort of the rooms for the price, which although quite basic, were adequate for a short stay and great value. The staff were very welcoming and helped with our cases. It was a great location for walking to the shuttle bus. The downsides were the shared bathroom, steep stairs and no parking on site.
6
Grace
Aug 2, 2024
·
Stayed 2 nights
Overall, room was very spacious, clean and came with an ensuite bathroom. The double bed was comfortable. However, the condition of the room was below standard. For example, the bathroom door had no door handle, the tv didn't work, the main bedroom light wasn't working, and no milk provided for tea/coffee. If these improvements were in placed would give it a 4-star rating.
Overall, room was very spacious, clean and came with an ensuite bathroom. The double bed was comfortable. However, the condition of the room was below standard. For example, the bathroom door had no door handle, the tv didn't work, the main bedroom light wasn't working, and no milk provided for tea/coffee. If these improvements were in placed would give it a 4-star rating.
8
Lynda
Jul 7, 2025
·
Stayed 1 night
Our room was fine for a 1 night stay but I would not like longer because we had to share a bathroom and as there was not a sink in there he room it made life difficult. People with any mobility problems would find the very narrow windy stairs a big problem . We had a meal which was very well presented and the staff were very friendly and competent.
Our room was fine for a 1 night stay but I would not like longer because we had to share a bathroom and as there was not a sink in there he room it made life difficult. People with any mobility problems would find the very narrow windy stairs a big problem . We had a meal which was very well presented and the staff were very friendly and competent.
2
Jean Fraser
Jan 13, 2025
·
Stayed 1 night
It was noisy, the traffic was 24/7. The place is very old and so are the facilities. My room was on the road and the window glass is very thin, so it was cold including the bathroom which is down the corridor, it was cold. Had to stand outside on arrival and use my phone to ring them and ask for the door to be opened!! She was a little bit friendly, but after showing me the room, I never saw her again.. it's not an experience I want to repeat.
It was noisy, the traffic was 24/7. The place is very old and so are the facilities. My room was on the road and the window glass is very thin, so it was cold including the bathroom which is down the corridor, it was cold. Had to stand outside on arrival and use my phone to ring them and ask for the door to be opened!! She was a little bit friendly, but after showing me the room, I never saw her again.. it's not an experience I want to repeat.
6
Nadira
Dec 5, 2024
·
Stayed 1 night
Not at all like the pictures
Not at all like the pictures
6
Michael
Nov 6, 2023
·
Stayed 1 night
Bit on the cool side no heating on
Bit on the cool side no heating on
6
Richard
Apr 2, 2024
·
Stayed 1 night
Staff very nice and helpful but toom was had stale/stuffy smell. Right on road and so quite noisy. Room decoration and furniture need updating. Difficult to see how this is a four-star, upscale B&B.
Staff very nice and helpful but toom was had stale/stuffy smell. Right on road and so quite noisy. Room decoration and furniture need updating. Difficult to see how this is a four-star, upscale B&B.
8
David
Jun 1, 2024
·
Stayed 2 nights
A grade II listed property in a historical part of Shepton Mallet. Took time to read up on the area, would recommend everyone to do that, very interesting. Comfortable bed, clean room and great hosts. Some noise from the road adjacent to the Inn, not a deal breaker. Would I stay here again Yes.
A grade II listed property in a historical part of Shepton Mallet. Took time to read up on the area, would recommend everyone to do that, very interesting. Comfortable bed, clean room and great hosts. Some noise from the road adjacent to the Inn, not a deal breaker. Would I stay here again Yes.
8
Jonathan
Nov 1, 2024
·
Stayed 2 nights
Very friendly host/owner. Managed to get there on the first day before their restaurant service finished and had an excellent spicy pizza. Shame I didn't have time to try other menu items. The room itself was a good size, lots of storage space and a kettle with some coffee/tea on hand. The bed was fine, although a little firm for my taste but otherwise comfortable. There was also a very small, almost cute freeview TV. Lets face it, you're not there to watch TV, but it's good enough and works. My only issue was the sash windows aren't double glazed and being roadside meant there was quite loud traffic noise, particularly with trucks. But it's an old building. So it's a minor thing personally. The shared bathroom/toilet is a good size and the shower was very good. Lots of complimentary shower gels on hand. Overall I nice place to lay your head. As I'm working in Bristol for a couple of months I'm pretty sure I'll use again. Price wise it was reasonable. On par with other places I'd looked at within a commutable distance of Bristol as Bristol itself is very expensive especially if you don't get free or included car parking.
Very friendly host/owner. Managed to get there on the first day before their restaurant service finished and had an excellent spicy pizza. Shame I didn't have time to try other menu items. The room itself was a good size, lots of storage space and a kettle with some coffee/tea on hand. The bed was fine, although a little firm for my taste but otherwise comfortable. There was also a very small, almost cute freeview TV. Lets face it, you're not there to watch TV, but it's good enough and works. My only issue was the sash windows aren't double glazed and being roadside meant there was quite loud traffic noise, particularly with trucks. But it's an old building. So it's a minor thing personally. The shared bathroom/toilet is a good size and the shower was very good. Lots of complimentary shower gels on hand. Overall I nice place to lay your head. As I'm working in Bristol for a couple of months I'm pretty sure I'll use again. Price wise it was reasonable. On par with other places I'd looked at within a commutable distance of Bristol as Bristol itself is very expensive especially if you don't get free or included car parking.
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AI-generated summary based on recent guest reviews
Service
Service is often praised as friendly and helpful, with staff accommodating late arrivals and requests. A few guests reported clumsy check-in or communication lapses.
Related guest reviews
6
Lynn
May 13, 2025
·
Stayed 1 night
This was a pleasant stay and ideal for one night, could have been a little cleaner. Jamie was the perfect host very helpful and friendly
This was a pleasant stay and ideal for one night, could have been a little cleaner. Jamie was the perfect host very helpful and friendly
8
Tony
Jul 3, 2023
·
Stayed 2 nights
Limited parking off site and the road was very noisy at night making hard to leave the window open. However the service was excellent, staff went out of their way to help with whatever they could, and after a late arrival the Chef made us an excellent meal even though service had stopped for the night. Very pet friendly, water bowls and pet bed offered on arrival
Limited parking off site and the road was very noisy at night making hard to leave the window open. However the service was excellent, staff went out of their way to help with whatever they could, and after a late arrival the Chef made us an excellent meal even though service had stopped for the night. Very pet friendly, water bowls and pet bed offered on arrival
10
Elsie
Nov 2, 2025
·
Stayed 1 night
Gorgeous room, AMAZING shower and such friendly staff!
Gorgeous room, AMAZING shower and such friendly staff!
4
Paul
May 23, 2023
·
Stayed 4 nights
Disappointed welcome. No eye contact from any staff had to wait to be greeted. Person who greeted us didn’t recognise us after we had returned from a walk. We had to ask for a key. Had supper on eve we arrived. Food ok. Staff were discussing cash flow behind bar not a good sign. Bar ran out of several beers and they blamed unexpected no of people who came to play skittles. Perhaps another symptom of cash flow issues. We were locked out one evening as we returned from supper out (about 10.30pm), luckily hotelier was dozing watching tv so we knocked on window to get in. He had forgotten to tell us how to get in after hours. Room clean but no tea or coffee making facilities. No hairdryer. Only one pillow each. Wall mounted tv too small so difficult to read text on tv listing. Special planning in room dubious. Mirror not in useful place. Hadn’t realised it was a shared bathroom otherwise wouldn’t book. Hotelier was ironing outside our bedroom door. Cat cried outside bedroom door. Very noisy from traffic thundering along the road outside. Will not be returning.
Disappointed welcome. No eye contact from any staff had to wait to be greeted. Person who greeted us didn’t recognise us after we had returned from a walk. We had to ask for a key. Had supper on eve we arrived. Food ok. Staff were discussing cash flow behind bar not a good sign. Bar ran out of several beers and they blamed unexpected no of people who came to play skittles. Perhaps another symptom of cash flow issues. We were locked out one evening as we returned from supper out (about 10.30pm), luckily hotelier was dozing watching tv so we knocked on window to get in. He had forgotten to tell us how to get in after hours. Room clean but no tea or coffee making facilities. No hairdryer. Only one pillow each. Wall mounted tv too small so difficult to read text on tv listing. Special planning in room dubious. Mirror not in useful place. Hadn’t realised it was a shared bathroom otherwise wouldn’t book. Hotelier was ironing outside our bedroom door. Cat cried outside bedroom door. Very noisy from traffic thundering along the road outside. Will not be returning.
10
Kevin
Apr 24, 2025
·
Stayed 1 night
Excellant service.no problems
Excellant service.no problems
10
Helen
Jan 27, 2025
·
Stayed 1 night
Jamie booked us in last minute and the room was perfect, thank you!
Jamie booked us in last minute and the room was perfect, thank you!
10
Patricia
Oct 5, 2023
·
Stayed 2 nights
The owners and staff were very helpful nothing to much trouble Food excelent comfy beds lovely bedroom All in all great
The owners and staff were very helpful nothing to much trouble Food excelent comfy beds lovely bedroom All in all great
10
Chris
Feb 23, 2025
·
Stayed 2 nights
Very helpful and friendly staff, it's a bit rustic, but clean and really nice rooms. Food good also. Friendly local pub feel. I will be back next year
Very helpful and friendly staff, it's a bit rustic, but clean and really nice rooms. Food good also. Friendly local pub feel. I will be back next year
8
Chris
Jul 23, 2025
·
Stayed 1 night
I was running late so phoned ahead and they extended check-in time and staff were really helpful and friendly on arrival.
I was running late so phoned ahead and they extended check-in time and staff were really helpful and friendly on arrival.
10
Andrew
Feb 11, 2024
·
Stayed 1 night
Very accommodating and friendly staff
Very accommodating and friendly staff
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AI-generated summary based on recent guest reviews
Location
Convenient for central Shepton Mallet, walkable to sights like the prison and shopping, with bus links to Wells and Bath. Being on a main road brings traffic noise, and parking is not on-site.
Related guest reviews
8
Tony
Jul 3, 2023
·
Stayed 2 nights
Limited parking off site and the road was very noisy at night making hard to leave the window open. However the service was excellent, staff went out of their way to help with whatever they could, and after a late arrival the Chef made us an excellent meal even though service had stopped for the night. Very pet friendly, water bowls and pet bed offered on arrival
Limited parking off site and the road was very noisy at night making hard to leave the window open. However the service was excellent, staff went out of their way to help with whatever they could, and after a late arrival the Chef made us an excellent meal even though service had stopped for the night. Very pet friendly, water bowls and pet bed offered on arrival
10
Tanya
Sep 25, 2023
·
Stayed 2 nights
Was very welcoming, clean and a good atmosphere. Nothing was too much trouble. Very close to shopping centre, local parks, shepton prison. Food was beautiful, owners lovely to chat too, always clean and tidy.
Was very welcoming, clean and a good atmosphere. Nothing was too much trouble. Very close to shopping centre, local parks, shepton prison. Food was beautiful, owners lovely to chat too, always clean and tidy.
8
kim
Sep 7, 2024
·
Stayed 1 night
I was pleasantly suprise by the size and comfort of the rooms for the price, which although quite basic, were adequate for a short stay and great value. The staff were very welcoming and helped with our cases. It was a great location for walking to the shuttle bus. The downsides were the shared bathroom, steep stairs and no parking on site.
I was pleasantly suprise by the size and comfort of the rooms for the price, which although quite basic, were adequate for a short stay and great value. The staff were very welcoming and helped with our cases. It was a great location for walking to the shuttle bus. The downsides were the shared bathroom, steep stairs and no parking on site.
8
Sidney
May 20, 2025
·
Stayed 1 night
Good value for money Ideal location for what i needed
Good value for money Ideal location for what i needed
2
Jean Fraser
Jan 13, 2025
·
Stayed 1 night
It was noisy, the traffic was 24/7. The place is very old and so are the facilities. My room was on the road and the window glass is very thin, so it was cold including the bathroom which is down the corridor, it was cold. Had to stand outside on arrival and use my phone to ring them and ask for the door to be opened!! She was a little bit friendly, but after showing me the room, I never saw her again.. it's not an experience I want to repeat.
It was noisy, the traffic was 24/7. The place is very old and so are the facilities. My room was on the road and the window glass is very thin, so it was cold including the bathroom which is down the corridor, it was cold. Had to stand outside on arrival and use my phone to ring them and ask for the door to be opened!! She was a little bit friendly, but after showing me the room, I never saw her again.. it's not an experience I want to repeat.
2
Julie
Jun 1, 2025
·
Stayed 1 night
Very old outdated, damp walls mould, wallpaper falling off the walls..one bathroom with one toilet shared between 5 guest rooms and very,very,very noisy from the traffic on main road nowhere to park as theres no car park...and even ivy growing in through bathroom window from outside! Would not recommend this to anyone!!
Very old outdated, damp walls mould, wallpaper falling off the walls..one bathroom with one toilet shared between 5 guest rooms and very,very,very noisy from the traffic on main road nowhere to park as theres no car park...and even ivy growing in through bathroom window from outside! Would not recommend this to anyone!!
10
Dana
Jul 30, 2023
·
Stayed 1 night
Very well managed and lovely place to stay. I wish I could have stayed more days. Very friendly restaurant and pub downstairs, everything taken care of. The area is accessible by bus in either direction (Wells or Bath) and the town itself is highly walkable. I would stay there again.
Very well managed and lovely place to stay. I wish I could have stayed more days. Very friendly restaurant and pub downstairs, everything taken care of. The area is accessible by bus in either direction (Wells or Bath) and the town itself is highly walkable. I would stay there again.
6
Richard
Apr 2, 2024
·
Stayed 1 night
Staff very nice and helpful but toom was had stale/stuffy smell. Right on road and so quite noisy. Room decoration and furniture need updating. Difficult to see how this is a four-star, upscale B&B.
Staff very nice and helpful but toom was had stale/stuffy smell. Right on road and so quite noisy. Room decoration and furniture need updating. Difficult to see how this is a four-star, upscale B&B.
8
David
Jun 1, 2024
·
Stayed 2 nights
A grade II listed property in a historical part of Shepton Mallet. Took time to read up on the area, would recommend everyone to do that, very interesting. Comfortable bed, clean room and great hosts. Some noise from the road adjacent to the Inn, not a deal breaker. Would I stay here again Yes.
A grade II listed property in a historical part of Shepton Mallet. Took time to read up on the area, would recommend everyone to do that, very interesting. Comfortable bed, clean room and great hosts. Some noise from the road adjacent to the Inn, not a deal breaker. Would I stay here again Yes.
8
Jonathan
Nov 1, 2024
·
Stayed 2 nights
Very friendly host/owner. Managed to get there on the first day before their restaurant service finished and had an excellent spicy pizza. Shame I didn't have time to try other menu items. The room itself was a good size, lots of storage space and a kettle with some coffee/tea on hand. The bed was fine, although a little firm for my taste but otherwise comfortable. There was also a very small, almost cute freeview TV. Lets face it, you're not there to watch TV, but it's good enough and works. My only issue was the sash windows aren't double glazed and being roadside meant there was quite loud traffic noise, particularly with trucks. But it's an old building. So it's a minor thing personally. The shared bathroom/toilet is a good size and the shower was very good. Lots of complimentary shower gels on hand. Overall I nice place to lay your head. As I'm working in Bristol for a couple of months I'm pretty sure I'll use again. Price wise it was reasonable. On par with other places I'd looked at within a commutable distance of Bristol as Bristol itself is very expensive especially if you don't get free or included car parking.
Very friendly host/owner. Managed to get there on the first day before their restaurant service finished and had an excellent spicy pizza. Shame I didn't have time to try other menu items. The room itself was a good size, lots of storage space and a kettle with some coffee/tea on hand. The bed was fine, although a little firm for my taste but otherwise comfortable. There was also a very small, almost cute freeview TV. Lets face it, you're not there to watch TV, but it's good enough and works. My only issue was the sash windows aren't double glazed and being roadside meant there was quite loud traffic noise, particularly with trucks. But it's an old building. So it's a minor thing personally. The shared bathroom/toilet is a good size and the shower was very good. Lots of complimentary shower gels on hand. Overall I nice place to lay your head. As I'm working in Bristol for a couple of months I'm pretty sure I'll use again. Price wise it was reasonable. On par with other places I'd looked at within a commutable distance of Bristol as Bristol itself is very expensive especially if you don't get free or included car parking.
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AI-generated summary based on recent guest reviews
Dining
Food and drink receive positive feedback, especially pizzas, breakfasts and local beers. There were occasional comments about missing breakfast items, but most diners were satisfied.
Related guest reviews
8
Hielen
May 17, 2025
·
Stayed 1 night
This is a true local spot — expect pints being poured right at reception! Jamie, who runs the place, is a gem. Room was small with a charming view, though right on a busy road. Shared bathroom was clean but not the most convenient setup. Bonus points for the backyard garden and a great selection of proper beers.
This is a true local spot — expect pints being poured right at reception! Jamie, who runs the place, is a gem. Room was small with a charming view, though right on a busy road. Shared bathroom was clean but not the most convenient setup. Bonus points for the backyard garden and a great selection of proper beers.
10
Tanya
Sep 25, 2023
·
Stayed 2 nights
Was very welcoming, clean and a good atmosphere. Nothing was too much trouble. Very close to shopping centre, local parks, shepton prison. Food was beautiful, owners lovely to chat too, always clean and tidy.
Was very welcoming, clean and a good atmosphere. Nothing was too much trouble. Very close to shopping centre, local parks, shepton prison. Food was beautiful, owners lovely to chat too, always clean and tidy.
10
Ian
May 30, 2023
·
Stayed 1 night
We had a great experience staying here - the owners are new and have only recently purchased the pub so they are still working on some areas. They seem like they are making a real effort and I think this will end up a really nice place to stay and eat / drink etc. We had dinner in the restaurant area and food and service was great. The room was fine - very clean and a good size. I found the mattress a little soft and not enough support but obviously this is subjective - some people do not like a firm mattress. Maybe two pillows per person or plumper pillows would be nice also. The shared bathroom is a good size and again was very clean. The new owners were friendly and also the barman was very helpful and polite and friendly. All in all we enjoyed our stay. Price was very reasonable also.
We had a great experience staying here - the owners are new and have only recently purchased the pub so they are still working on some areas. They seem like they are making a real effort and I think this will end up a really nice place to stay and eat / drink etc. We had dinner in the restaurant area and food and service was great. The room was fine - very clean and a good size. I found the mattress a little soft and not enough support but obviously this is subjective - some people do not like a firm mattress. Maybe two pillows per person or plumper pillows would be nice also. The shared bathroom is a good size and again was very clean. The new owners were friendly and also the barman was very helpful and polite and friendly. All in all we enjoyed our stay. Price was very reasonable also.
8
Lynda
Jul 7, 2025
·
Stayed 1 night
Our room was fine for a 1 night stay but I would not like longer because we had to share a bathroom and as there was not a sink in there he room it made life difficult. People with any mobility problems would find the very narrow windy stairs a big problem . We had a meal which was very well presented and the staff were very friendly and competent.
Our room was fine for a 1 night stay but I would not like longer because we had to share a bathroom and as there was not a sink in there he room it made life difficult. People with any mobility problems would find the very narrow windy stairs a big problem . We had a meal which was very well presented and the staff were very friendly and competent.
6
Stephen
Jul 29, 2023
·
Stayed 1 night
Room ok for the money. Food good but they did not have the likes off mushrooms or beans as listed. Breakfast was full English for £10.00 or a bacon sandwich was the same price.
Room ok for the money. Food good but they did not have the likes off mushrooms or beans as listed. Breakfast was full English for £10.00 or a bacon sandwich was the same price.
8
Craig
Mar 10, 2024
·
Stayed 1 night
Staff were welcoming and helpful. Kitchen was closing by the time I arrived at 20:50, but I got a fantastic pizza. Good beer. Room was clean and comfortable, if a bit tired. Separate shower room and toilet were clean with quality toiletries. However ceiling light wasn't working. I'd stay again.
Staff were welcoming and helpful. Kitchen was closing by the time I arrived at 20:50, but I got a fantastic pizza. Good beer. Room was clean and comfortable, if a bit tired. Separate shower room and toilet were clean with quality toiletries. However ceiling light wasn't working. I'd stay again.
10
Steve
Aug 14, 2023
·
Stayed 1 night
Nice welcome from owners. Excellent breakfast. Would stay again.
Nice welcome from owners. Excellent breakfast. Would stay again.
10
Patricia
Oct 5, 2023
·
Stayed 2 nights
The owners and staff were very helpful nothing to much trouble Food excelent comfy beds lovely bedroom All in all great
The owners and staff were very helpful nothing to much trouble Food excelent comfy beds lovely bedroom All in all great
10
Chris
Feb 23, 2025
·
Stayed 2 nights
Very helpful and friendly staff, it's a bit rustic, but clean and really nice rooms. Food good also. Friendly local pub feel. I will be back next year
Very helpful and friendly staff, it's a bit rustic, but clean and really nice rooms. Food good also. Friendly local pub feel. I will be back next year
8
Jonathan
Nov 1, 2024
·
Stayed 2 nights
Very friendly host/owner. Managed to get there on the first day before their restaurant service finished and had an excellent spicy pizza. Shame I didn't have time to try other menu items. The room itself was a good size, lots of storage space and a kettle with some coffee/tea on hand. The bed was fine, although a little firm for my taste but otherwise comfortable. There was also a very small, almost cute freeview TV. Lets face it, you're not there to watch TV, but it's good enough and works. My only issue was the sash windows aren't double glazed and being roadside meant there was quite loud traffic noise, particularly with trucks. But it's an old building. So it's a minor thing personally. The shared bathroom/toilet is a good size and the shower was very good. Lots of complimentary shower gels on hand. Overall I nice place to lay your head. As I'm working in Bristol for a couple of months I'm pretty sure I'll use again. Price wise it was reasonable. On par with other places I'd looked at within a commutable distance of Bristol as Bristol itself is very expensive especially if you don't get free or included car parking.
Very friendly host/owner. Managed to get there on the first day before their restaurant service finished and had an excellent spicy pizza. Shame I didn't have time to try other menu items. The room itself was a good size, lots of storage space and a kettle with some coffee/tea on hand. The bed was fine, although a little firm for my taste but otherwise comfortable. There was also a very small, almost cute freeview TV. Lets face it, you're not there to watch TV, but it's good enough and works. My only issue was the sash windows aren't double glazed and being roadside meant there was quite loud traffic noise, particularly with trucks. But it's an old building. So it's a minor thing personally. The shared bathroom/toilet is a good size and the shower was very good. Lots of complimentary shower gels on hand. Overall I nice place to lay your head. As I'm working in Bristol for a couple of months I'm pretty sure I'll use again. Price wise it was reasonable. On par with other places I'd looked at within a commutable distance of Bristol as Bristol itself is very expensive especially if you don't get free or included car parking.
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Property Policies
Check-in instructions
Everything you need to know for a smooth check-in.
Check-in
Check-out
From 15:00 to 21:00
Before 11:00
Good to know
Additional policies and info about this property.
FAQs about The Horseshoe Inn
What are the check-in and check-out times?
Check-in is from 3:00 PM to 9:00 PM, and check-out is by 11:00 AM. Early or late check-in/check-out options are not mentioned.
What accessibility features does the property offer?
The property is not wheelchair accessible. Other accessibility features are not specified.
Where is the property located in relation to local attractions?
The property is located in Shepton Mallet, a 3-minute drive from Kilver Court and 6 minutes from Royal Bath and West Showground. It is 16.7 miles from Longleat Safari and Adventure Park and 15.8 miles from Cheddar Gorge.
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Prices for upcoming dates
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Prices in USD for 2 guests, updated daily.
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The front desk is open daily from 2:00 PM - 9:00 PM. This property doesn't offer after-hours check-in. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.
Check-in must be done by someone who is at least 18 years old.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Cashless transactions are available
- Cashless payment methods are available for all transactions.
- Contactless check-in and contactless check-out are available.
Popular amenities
Free Wi-Fi
Garden
Luggage Storage
Designated Smoking Area
Coffee/Tea in Common Areas
Designated Smoking Areas (fines apply)
Services
Luggage Storage
Designated Smoking Area
Front Desk (limited hours)
Fully Fenced
Tours/Ticket Assistance
Well-Lit Path to Entrance
Internet
Free Wi-Fi
General
Coffee/Tea in Common Areas
Designated Smoking Areas (fines apply)
Food and Water Bowls
Not Wheelchair Accessible
Activities
Garden
Bicycles (on site) (free)
Television in Common Areas