Lux Jesmond

I was actually at Executive apartments, Lux does not have 1 bedroom apartments! Roadworks and demolitions at the site made it uncomfortable, roadworks were finishing around 3am so sleep was very disrupted. Good thing was over the road from the Jeso hotel, great meals only a short walk away

The room itself was not too bad however there was no toilet paper, nothing to wash or dry the dishes with, no soap at all

Bathrooms were dirty. Ensuite shower leaked and had drainage issues. property had a stale smell and no hot water in kitchen.

Property was a different one to the one booked with no communication No bathmat or tea towel The tv remote did not work The plug hole in the bathroom did not have a strainer. The exterior of the unit block was grotty Parking was only available in the street which was okay.

Thank you for making this property comfortable. The check-in was easy. Lights had been left on as I was not arriving till late. I booked a 1 bed property but was surprised to receive a 3 bed but only used 1. I did find that a few windows were left open, bathroom exhaust fans were running and the back door was unlocked but nothing had been touched internally. The bed was very comfortable. I was surprised to find there were no coat hangers in the property, no milk in the fridge but this was not a major issue. The property is sparsely decorated and I suggest some bedside lamps would be a nice addition. There are also a few upgrades needed. Bathroom tiles upstairs are cracked , door to bathroom sticks when you try to open fully ( you can get through the door but just a surprise when it sticks ) soap holders in shower recess need replacement or repair. Also in bathroom upstairs and every to laundry downstairs there is a small step up of 2 cm which is not easily noticed and therefore easy to trip. Generally the property was comfortable and I will book here again. ( sorry for all the little details but I’m an ex property manager from short term environment so am trained to look for every little detail. ) Thank you for a peaceful stay.