Name: Mercure Newcastle
Address: Corner King & Steel Streets, Newcastle West, Newcastle, New South Wales, Australia, Newcastle, New South Wales, Australia
Rating: 7.2

Guest reviews

7.2

Good

Based on 1,197 verified reviews

What guests think

AI-generated summary based on recent guest reviews

Across recent reviews, Mercure Newcastle is praised for its central location near shops, light rail and dining, and for generally friendly staff and comfortable beds, while recurring concerns include street or construction noise and limited, extra-cost on-site parking.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

8

jason

11 Apr 2026

·

Stayed 1 night

The greeting when checking in was very cold and unfriendly… A smile would’ve been welcomed! a welcoming attitude would’ve been nice too. Nothing about the services were explained nothing about the meal. Nothing about the Internet or anything along those lines. It was just a very cold and what seem to be a robotic check-in.The hotel is very outdated but comfortable There weren’t any USB charges that I could see in the room. The beds were comfortable. unfortunately there was no body wash in the bathroom. It was completely empty.. check out process was easy and quick

6

Sarah

10 Apr 2026

·

Stayed 1 night

bathrooms are dated with step into bath / shower hotels.com silver members offers like free parking not provided no upgrade or free bottle of wine / free breakfasts

10

Nasmeen

26 Jan 2026

·

Stayed 3 nights

Clean room, excellent staffing

8

Matt

21 Jan 2026

·

Stayed 1 night

Pretty good. No drinking water in room. Noisy from King street drag strip but you’re in town and that’s part of it

8

Irena

16 Jan 2026

·

Stayed 3 nights

It was fine. Enjoyed our stay. Lovely staff.

Corner King & Steel Streets, Newcastle West, Newcastle, New South Wales, Australia

Location

You'll be centrally located in Newcastle with a stay at Mercure Newcastle, within a 15-minute walk of Newcastle Civic Theater and Newcastle Museum. This hotel is 1.2 mi (1.9 km) from Christ Church Cathedral and 1.2 mi (2 km) from King Edward Park.

NEX(0.3 Miles)

Honeysuckle Park(0.3 Miles)

Newcastle Civic Park(0.5 Miles)

Newcastle Civic Theater(0.6 Miles)

Newcastle City Hall(0.6 Miles)

Maritime Centre(0.6 Miles)

More location info

Property policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 14:00 to 23:59

Before 11:00

Security deposit

AUD 1 per accommodation on arrival.

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

FAQs

Self parking is available on-site for a fee of AUD 16 per night, which includes in/out privileges. Limited parking is offered, and a reservation is not required.

Full breakfasts are served for a fee of approximately AUD 32 per person. On weekdays, breakfast is available from 6:30 AM to 10:00 AM, and on weekends from 7:00 AM to 11:00 AM. Children aged 12 and younger eat free breakfast.

Check-in time is at 2:00 PM, and check-out time is at 11:00 AM. Early check-in and late check-out may be available upon request, but additional charges may apply.

The property offers accessible features including elevators and step-free entrances. Wheelchair-accessible facilities are available in public areas and rooms, ensuring comfort for guests with disabilities.

The property is centrally located in Newcastle, within a 15-minute walk of Newcastle Civic Theater and Newcastle Museum. It is approximately 1.2 miles from Christ Church Cathedral and King Edward Park, and the nearest major airport is Newcastle, NSW (NTL-Williamtown), located 25.8 km away.

Yes, the property features an outdoor swimming pool, which is seasonal. The pool is available for guests to enjoy during operational hours.

Children are welcome at the property, and those aged 12 and younger can stay for free when accompanied by an adult.

The property offers rollaway beds for a fee of AUD 50 per stay. Advance request or confirmation is required for availability.

Mercure Newcastle

Amenities

Property description

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Guest reviews