Refugio del Volcan Casitas

The location is nice and quiet, with lovely restaurants around and beautiful views of the lake. The property itself is stunning, and is fantastic value for money. The walk into town is actually quite nice, or you can easily grab a tuc tuc if in a rush. My only suggestions for improvement are that it was quite difficult to contact the host using the number provided through Expedia; however, there was a number on the door when I arrived which proved much more fruitful. I realise they probably cost more, but blockout blinds are really necessary when the sun comes up at 5.30 and is right in your eyes through the floor-to-ceiling windows. Also, a lot of the older reviews mention someone named ‘James’, who was very helpful, but I never met him. I dealt with Ximena, who, after the aforementioned issues regarding contact, was also very helpful and responsive. She sent people promptly to fix the hot water and TV, and they were also very friendly. Overall, it was a great stay, and I would definitely recommend the property to anyone - possibly the best value for money I’ve had in a place.

I liked the cabin at first, but we found a ant nest inside. When leaving, I told the manager and they said they were going to take care of it!

Refugio del Volcan is situated right outside of the busy part of San Pedro, so it is super quiet and peaceful. It’s also gated making it feel very secure. We felt comfortable leaving our windows and front door open. Being outside of town means you must either walk or get a tuk tuk, so be prepared for that. The walk up to the villas is quite steep and a bit laborious. There is no lighting, so you’ll need a phone or headlamp to guide your way. The villa was plenty big and clean. We were disappointed there wasn’t a coffee maker for mornings - restaurants and cafes aren’t close. Overall, we happy with the stay.

Clean room and kitchen

The place was great value for the money. You are about a 10 minute ride from the city center finding a tuc tuc was pretty easy. We were charged anywhere from 10 to 25 Q per ride per person. It depended on the person and they can be negotiated with. The place is a steep walk up so just consider that if you have a lot of bags.