Is parking available at the property?

Yes, free self-parking is available on-site, but it is limited.

What type of breakfast is offered and what are the serving hours?

A buffet breakfast is available daily from 6:30 AM to 10:30 AM for a fee of approximately THB 299 for adults and THB 150 for children.

Does the property allow pets?

Yes, pets are allowed with a maximum of 2 pets per room. There is a fee of THB 500 per pet, per night. Service animals are exempt from this fee.

What are the standard check-in and check-out times?

Check-in is at 3:00 PM and check-out is at 12:00 PM. Early check-in is available for a fee, subject to availability. Guests should contact the property in advance for arrangements.

Are airport shuttle services available?

Yes, airport shuttle services are available. Guests should arrange the transfer in advance, and pricing details can be confirmed directly with the property.

What accessibility features are available for guests with disabilities?

The property offers step-free entrances, wheelchair-accessible facilities in public areas, and accessible rooms. Guests are encouraged to contact the property for specific needs.

Where is the property located in relation to key landmarks?

The hotel is located in Central Pattaya, within a 15-minute walk of Pattaya Beach and Central Pattaya. It is 0.8 mi (1.3 km) from Walking Street and 2.2 mi (3.6 km) from Terminal 21 Pattaya.

Does the property have a swimming pool?

Yes, there is an outdoor swimming pool available. The pool is operational year-round and is suitable for children.

What are the policies for guests staying with children?

Children are welcome at the property. Kids can stay for free up to a certain age, which is typically under 12 years old, but guests should confirm specific policies with the property.

What are the policies regarding extra beds and cribs?

The property offers rollaway beds for a fee of THB 800 per night. Advance request is required for availability. Cribs are not mentioned, so guests should inquire directly with the property for options.

Heeton Concept Hotel Pattaya

Average nightly price at Heeton Concept Hotel Pattaya by Compass Hospitality by month, last 12 months (USD)
Month	Average price
January	$61
February	$54
March	$49
April	$43
May	$38
June	$36
July	$39
August	$43
September	$43
October	$47
November	$61
December	$69

What guests think

Guests praise the friendly staff, central yet relatively calm location, and large pool at Heeton Concept Hotel Pattaya by Compass Hospitality, while room condition and maintenance receive mixed feedback, with several noting dated decor, thin walls, and occasional issues.

Cleanliness reports vary too, ranging from spotless housekeeping to complaints about pests, damp or odors, and leaky air conditioning. Overall, it suits travellers comfortable with older rooms and variable upkeep.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

The standout feature is the large outdoor pool with plenty of loungers and poolside service; several guests also mention an on-site massage. Some facilities, including the gym and certain public areas, feel dated.

Related guest reviews

10

Johan Daniel

Dec 2, 2025

·

Stayed 3 nights

Good service Good pool and friendly stuff safe and come place for relaxing away from highpulse pattaya Beach but at the same time close walking or biking to bar streets and commercial also they have thai massage at Hotel 1 floor 👍

8

Kurt

May 7, 2024

·

Stayed 4 nights

Es war unser erster Aufenthalt in diesem Hotel, sicher nicht das letzte mal . Zimmer waren immer tip top, buffet angemessen , Pool super, und das Personal sehr freundlich und zuvorkommend. Wir haben dieses Hotel extra wegen unserem vierbeinigen Begleiter ausgesucht. Da wir 500 baht pro Nacht für unser Chihuahua bezahlt haben, müssen wir hier eine kleine Verbesserung vorschlagen. PET freundlich bedeutet, das man eigentlich draussen in der PET Zone mindestens einen normalen Platz und Tisch zur Verfügung hätte, damit man etwas essen kann, und nicht einen kleiner Tisch von knapp 20cm Durchmesser vor sich liegen hat. Vielen Dank

10

stenbjorn

Jan 29, 2026

·

Stayed 2 nights

Mycket bra hotell. Väl beläget i centrum med en fin pool och bra frukost

10

Per

Jan 10, 2026

·

Stayed 5 nights

Super bra, Var där med familj och dottern älskade poolen!

10

Ralph

Jul 31, 2022

·

Stayed 27 nights

Personal war sehr freundlich Sehr zentral gelegen Grosser Pool, mit genügend Sonnenliegen Badetücher immer am Pool zu bekommer Unkomplizierter schneller Checkin bzw. -out -Poolleiter kaputt , mit messerscharfen Kanten, hohe Verletzungsgefahr

6

Børge Mikal

Nov 10, 2025

·

Stayed 4 nights

Swimming pool area is very nice, but the room itself, elevator, gym and hallways could need some attention - as they feel quite run down. The staff is excellent and helpful. The location is good too. Thanks!

8

Nattakan

Nov 18, 2024

·

Stayed 5 nights

Kjempeflott hotell med den beste servicen man kunne tenkt seg. Personal er utrolig hyggelig. Veldig stort bassengområdet med servering åpent til 21.00. Meget fornøyd og kommer absolutt å her neste gang. Det eneste minuset er badet, det ser litt slitt ut men er likevel helt innenfor.

6

Inoue

Jun 20, 2025

·

Stayed 4 nights

概ね快適でした良い点は最後チェックアウト手続きを忘れてしまったのですが、後からの電話で快く処理していただけましたプールは広く快適、フルーツサービスありパタやアベニューに近い残念な点が何点かエアコンから、結露なのか水が落ちてくる温度設定によるところはあるシャワーの設備が古いジムに鏡がないホテル内のマッサージは値段の割に微妙 Wi-Fiが弱すぎるベランダはほぼつながらない、部屋の中でもダウンロード、動画視聴等はできないあと一歩でリピート候補ですが、いまいち微妙

10

kenton

Nov 30, 2025

·

Stayed 1 night

Great value hotel that is pet friendly. The parking lot attendant and bell boys are extremely helpful and friendly and were the highlight of our stay!

8

Stephen

Apr 12, 2025

·

Stayed 15 nights

Great location friendly staff good price (January £34 per night March £41 stayed here twice).Located next to everything Beach,LK Metro,2nd Rd ect.Rooms are decent condition Pool is large with plenty of sun loungers. Will definitely be retuning and staying here again in 2026.

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AI-generated summary based on recent guest reviews

Cleanliness

Housekeeping is often praised and many rooms are described as clean, but reviews also cite issues such as pests, damp/condensation, sewer smells, and maintenance-related leaks.

Related guest reviews

8

Gregory

Jun 23, 2024

·

Stayed 4 nights

Great hotel for price. Maybe needs bit of upgrade now but perfect location and spotless

10

Matthew

Mar 17, 2025

·

Stayed 12 nights

Room was cleaned every day

8

JEFFREY

Aug 29, 2024

·

Stayed 16 nights

Very good value. Excellent pool. Beds are very hard and uncomfortable. Air conditioner leaked water every night all over floor, but no big deal. One night power went out. Bugs get into room sometimes and end up with bug bites. But for the money you pay it is a good value and a great location!

6

Joseph

May 4, 2025

·

Stayed 22 nights

Weather was good along with the place but the hotel has a major condensation issue . In all hallways it’s running down walls

8

Jan Arne

Jun 30, 2024

·

Stayed 5 nights

Good hotel, nice staff, nice pool, nice room. But they should have checked their water pipes and sewer system, not such a pleasant smell in the bathroom.

2

James

Nov 8, 2025

·

Stayed 1 night

Terrible hotel. Over priced, Dirty rooms, ignored wake up call request, advertised as new hotel, it’s an old hotel & they’ve put their name on it. Don’t stay there!

6

Chatchawan

Nov 2, 2024

·

Stayed 7 nights

Not a bad family hotel. Wet floor and a lot off mosquitoes in the room.

10

Omar

Dec 31, 2024

·

Stayed 1 night

Property has roaches and other insects

10

sean

Jan 7, 2025

·

Stayed 7 nights

From check in to checkout the hotel did not disappoint, I had stayed there when it was a Mecure and not a lot has changed. Special mention had to go to house keeping. Although the hotel is a little tired now the place is spotless and this is down to the hard work of the unsung hero’s

10

Mohammad

Nov 20, 2024

·

Stayed 2 nights

Very clean hotel and the staff are more than wonderful, especially the reception I took two rooms number 326/324 and the rooms were very nice overlooking the pool. thank you

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Rooms

Rooms are dated, with thin walls and occasional maintenance frustrations; Wi-Fi can be unreliable in places. Bed comfort varies.

Related guest reviews

8

Tatsuhiko

Nov 21, 2025

·

Stayed 3 nights

In last night,next room was very noisy.I hope Heston Concept Hotel make more silentness from hall and next rooms;especially the door that isn’t used now.

8

Alpo

Apr 25, 2025

·

Stayed 10 nights

Overall a good hotel and friendly staff. But wi-fi was not working properly in some areas.

10

Guntram Herbert

Jan 14, 2025

·

Stayed 2 nights

Good value for money. The hotel seems a bit older and you can hear guests returning to their rooms at night. Otherwise everything fine.

8

Warren

Feb 8, 2025

·

Stayed 22 nights

The property is well located, being central to everything. Staff and service are excellent. The room itself is getting a bit dated, but it well appointed.

4

steven

Feb 22, 2025

·

Stayed 7 nights

Hotel dated and desperately in need of a refurbishment

8

JEFFREY

Aug 29, 2024

·

Stayed 16 nights

Very good value. Excellent pool. Beds are very hard and uncomfortable. Air conditioner leaked water every night all over floor, but no big deal. One night power went out. Bugs get into room sometimes and end up with bug bites. But for the money you pay it is a good value and a great location!

6

Inoue

Jun 20, 2025

·

Stayed 4 nights

概ね快適でした良い点は最後チェックアウト手続きを忘れてしまったのですが、後からの電話で快く処理していただけましたプールは広く快適、フルーツサービスありパタやアベニューに近い残念な点が何点かエアコンから、結露なのか水が落ちてくる温度設定によるところはあるシャワーの設備が古いジムに鏡がないホテル内のマッサージは値段の割に微妙 Wi-Fiが弱すぎるベランダはほぼつながらない、部屋の中でもダウンロード、動画視聴等はできないあと一歩でリピート候補ですが、いまいち微妙

8

LAP CHI

Feb 27, 2023

·

Stayed 3 nights

budget hotel low price but hv big size room breakfast is good

6

Millie

Jun 27, 2025

·

Stayed 3 nights

The hotel staff are amazing, the walls were a bit thin, and it was more the other guests that were the issue

10

Thomas

Mar 27, 2025

·

Stayed 22 nights

First time here, but not the last. Stayed for 21 nights and loved it. The staff were first class, a comfortable room and easy to get around. The beach is 10 minutes walk away and the nightlife is on your doorstep.

Was this helpful?

AI-generated summary based on recent guest reviews

Service

Service is a strong point, with consistently friendly, helpful staff and smooth check-in/out. A few guests reported lapses or slow responses to issues.

Related guest reviews

10

Kenneth

Jun 14, 2024

·

Stayed 4 nights

Again everyone from reception pool bell boy to housekeeping ALL excellent

10

Kenneth

May 7, 2024

·

Stayed 2 nights

Love this hotel. Mostly due to staff

10

Antonio

Sep 26, 2024

·

Stayed 7 nights

A hotels main asset is its staff and Heeton's staff are exceptional. To name a few, Pocky, Pond, Jan and the charismatic doorman Lucky all made my stay a pleasant experience. Highly recommend the hotel and the location to all.

2

James

Nov 8, 2025

·

Stayed 1 night

Terrible hotel. Over priced, Dirty rooms, ignored wake up call request, advertised as new hotel, it’s an old hotel & they’ve put their name on it. Don’t stay there!

10

James

Mar 3, 2025

·

Stayed 3 nights

Very convenient and great staff. Will book this hotel again

8

Stephen

Mar 31, 2024

·

Stayed 3 nights

This property is the old Mercure in Pattaya, nicely renovtated. Room sound insulation a problem and mobile phone went misssing but staff did not have any great concern.

10

Thomas

Mar 27, 2025

·

Stayed 22 nights

First time here, but not the last. Stayed for 21 nights and loved it. The staff were first class, a comfortable room and easy to get around. The beach is 10 minutes walk away and the nightlife is on your doorstep.

8

Stephen

Apr 12, 2025

·

Stayed 15 nights

Great location friendly staff good price (January £34 per night March £41 stayed here twice).Located next to everything Beach,LK Metro,2nd Rd ect.Rooms are decent condition Pool is large with plenty of sun loungers. Will definitely be retuning and staying here again in 2026.

6

Natsarin

Mar 5, 2023

·

Stayed 1 night

We did asked a request before booking a hotel and did remind them after we booked a hotel rooms . GOT LATE CHECKIN AND NOT MERGE A BED AS PER REQUEST. While we waiting for a room we using a swimming pool and and a lunch at the pool we did mentioned staff upon checkin that if the room is ready please kindly hand the room key to us at the swimming pool as we gonna be in the pool. Staff was called me but how can i know that the room is ready when l’m in pool. Feel a bit disappointed. Our 1 years old boy need to hanging around pool at 13.00-16.00 hrs with the 35 c.

10

Lars

Jan 8, 2026

·

Stayed 12 nights

Veldig hyggelig betjening

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AI-generated summary based on recent guest reviews

Location

Central and walkable to the beach, LK Metro and Walking Street, yet many find it relatively quiet. Convenient for shops and dining.

Related guest reviews

10

Michael

Oct 5, 2023

·

Stayed 6 nights

Loved staying here, very quiet but walking distance to everything. Staff are outstanding. The property is well maintained, there are plenty of indoor and outdoor areas to chill. Will definitely be staying here again.

10

SANGJAE

Feb 3, 2025

·

Stayed 1 night

Excellent site i love the pool and location

10

stenbjorn

Jan 29, 2026

·

Stayed 2 nights

Mycket bra hotell. Väl beläget i centrum med en fin pool och bra frukost

8

Warren

Feb 8, 2025

·

Stayed 22 nights

The property is well located, being central to everything. Staff and service are excellent. The room itself is getting a bit dated, but it well appointed.

10

Tatiana

Nov 10, 2024

·

Stayed 5 nights

We stayed at Heeton the majority of our trip in 2 different rooms and liked the corner unit very much. We’d like to highlight the wide variety of breakfast options (definitely worth the price) and a large pool area we enjoyed. Most importantly, hotel has a convenient location from Walking Street, the beach and the boat landing. There are plenty of food places and souvenirs shops as well.

10

Antonio

Sep 26, 2024

·

Stayed 7 nights

A hotels main asset is its staff and Heeton's staff are exceptional. To name a few, Pocky, Pond, Jan and the charismatic doorman Lucky all made my stay a pleasant experience. Highly recommend the hotel and the location to all.

10

Thomas

Mar 27, 2025

·

Stayed 22 nights

First time here, but not the last. Stayed for 21 nights and loved it. The staff were first class, a comfortable room and easy to get around. The beach is 10 minutes walk away and the nightlife is on your doorstep.

8

Stephen

Apr 12, 2025

·

Stayed 15 nights

Great location friendly staff good price (January £34 per night March £41 stayed here twice).Located next to everything Beach,LK Metro,2nd Rd ect.Rooms are decent condition Pool is large with plenty of sun loungers. Will definitely be retuning and staying here again in 2026.

8

Narasimha Rao

Mar 14, 2025

·

Stayed 3 nights

Nice hotel for budget travelers. staff nice , walkable to shopping and to beach. Swimming pool nice. Safe and peaceful area.

8

Robert

Aug 27, 2024

·

Stayed 18 nights

The hotel is in a great location and has very friendly staff.

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AI-generated summary based on recent guest reviews

Dining

Breakfast is frequently praised for variety and value, and poolside service is available. Overall dining feedback is positive with limited detail beyond breakfast.

Related guest reviews

8

Kurt

May 7, 2024

·

Stayed 4 nights

Es war unser erster Aufenthalt in diesem Hotel, sicher nicht das letzte mal . Zimmer waren immer tip top, buffet angemessen , Pool super, und das Personal sehr freundlich und zuvorkommend. Wir haben dieses Hotel extra wegen unserem vierbeinigen Begleiter ausgesucht. Da wir 500 baht pro Nacht für unser Chihuahua bezahlt haben, müssen wir hier eine kleine Verbesserung vorschlagen. PET freundlich bedeutet, das man eigentlich draussen in der PET Zone mindestens einen normalen Platz und Tisch zur Verfügung hätte, damit man etwas essen kann, und nicht einen kleiner Tisch von knapp 20cm Durchmesser vor sich liegen hat. Vielen Dank

10

stenbjorn

Jan 29, 2026

·

Stayed 2 nights

Mycket bra hotell. Väl beläget i centrum med en fin pool och bra frukost

8

Trine

Jan 21, 2023

·

Stayed 9 nights

Fint hotel med god beliggenhed ift. strand og by. Hotellet er med dejligt stort poolområde og rigelig mulighed for at få solsenge. Fin morgenmad med god kaffe. Det er lidt fritidsaktiviteter med bla. bordtennis, bordfodbold og et legehus for de helt små. Hvad mærkeligt er, alle værelser har balkon, men INGEN værelser har møbler derude, så der er ingen mulighed for at sidde ude i tilfælde af f.eks. regn. Vi bruger gerne dette hotel igen

10

Jan

Feb 3, 2025

·

Stayed 8 nights

Everyone is wonderful here. The beds are excellent and the pillows. The food is fabulous. The people are kind. Want to stay forever.I’m

8

takahisa

Aug 26, 2022

·

Stayed 4 nights

周辺は静かです、朝食は250バーツ、ブッフェ。スイミングプールは大きいく水深は1.４〜１.８米程。直ぐ近くにセブンイレブンが２箇所、パタヤアベニューモール迄徒歩数分。

8

Nattakan

Nov 18, 2024

·

Stayed 5 nights

Kjempeflott hotell med den beste servicen man kunne tenkt seg. Personal er utrolig hyggelig. Veldig stort bassengområdet med servering åpent til 21.00. Meget fornøyd og kommer absolutt å her neste gang. Det eneste minuset er badet, det ser litt slitt ut men er likevel helt innenfor.

10

Tatiana

Nov 10, 2024

·

Stayed 5 nights

We stayed at Heeton the majority of our trip in 2 different rooms and liked the corner unit very much. We’d like to highlight the wide variety of breakfast options (definitely worth the price) and a large pool area we enjoyed. Most importantly, hotel has a convenient location from Walking Street, the beach and the boat landing. There are plenty of food places and souvenirs shops as well.

8

LAP CHI

Feb 27, 2023

·

Stayed 3 nights

budget hotel low price but hv big size room breakfast is good

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17 $40
18 $39	19 $40	20 $39	21 $51	22 $51	23 $53	24 $53
25 $41	26 $42	27 $41	28 $41	29 $42	30 $42	31 $42

Su	Mo	Tu	We	Th	Fr	Sa
1 $51	2 $52	3 $61	4 $55	5 $48	6 $57	7 $57
8 $54	9 $51	10 $55	11 $50	12 $59	13 $66	14 $66
15 $59	16 $52	17 $52	18 $53	19 $51	20 $56	21 $56
22 $51	23 $51	24 $51	25 $51	26 $51	27 $108	28 $107
29 $56	30 $51

Heeton Concept Hotel Pattaya by Compass Hospitality

Prices for Heeton Concept Hotel Pattaya by Compass Hospitality

Monthly average prices

About this property

Location

Room options

Deluxe Twin Room Balcony and Pool View

Deluxe Double Room with Balcony

Corner Suite with Balcony

Deluxe Twin Room with Balcony

Deluxe Family Room

Superior Twin Room with Balcony

Superior Double Room with Balcony

Deluxe Double Room Balcony and Pool View

Family Suite with Bunk Bed

Guest reviews of Heeton Concept Hotel Pattaya by Compass Hospitality

What guests think

Property Policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about Heeton Concept Hotel Pattaya by Compass Hospitality

Prices for upcoming dates

Business details