Is parking available at the hotel?

Yes, free self-parking is available on-site. However, parking is limited, and no reservation is required.

What type of breakfast is offered and what are the serving hours?

Full breakfasts are served on weekdays from 7:00 AM to 9:30 AM for a fee of approximately GBP 16.50 per person.

Does the hotel allow pets?

Pets are not allowed at the hotel. However, service animals are exempt from this policy.

What are the check-in and check-out times?

Check-in is from 3:00 PM to 11:00 PM, and check-out is by 11:00 AM. Early or late check-in/check-out may be available upon request, but additional charges may apply.

What accessibility features are available for guests with disabilities?

The property has limited wheelchair accessibility, including step-free entrances and accessible public areas. However, specific details about accessible rooms and bathrooms are not provided.

Where is the hotel located in relation to key landmarks?

The hotel is located in Chelmsford, within a 10-minute drive of Hanningfield Reservoir and Hylands House and Park. It is approximately 2.6 miles from Danbury Country Park and Galleywood Common.

Does the hotel have a swimming pool?

Yes, the hotel features both an indoor and an outdoor heated pool. The operational hours and seasonal availability are not specified.

What are the hotel’s policies regarding children?

Children are welcome at the hotel. The minimum age for children to stay for free is not specified.

What are the policies regarding extra beds and cribs?

The hotel offers cribs for infants at a fee of GBP 25.00 per day and rollaway beds at the same fee. Availability is subject to request and confirmation.

Pontlands Park Hotel in Great Baddow

Average nightly price at Pontlands Park Hotel by month, last 12 months (USD)
Month	Average price
January	$161
February	$166
March	$159
April	$163
May	$165
June	$178
July	$175
August	$174
September	$178
October	$169
November	$165
December	$163

What guests think

At Pontlands Park Hotel, guests highlight attractive country-house grounds and gardens, access to indoor and outdoor pools, and a generally relaxing atmosphere, while some reviews note dated bathrooms, occasional event noise, and inconsistencies around spa access and aspects of breakfast.

Service is widely described as welcoming and attentive across reception and restaurant. Rooms are often spacious and comfortable, though a few guests mention uncomfortable beds, dated decor, heat without air conditioning, or faulty in-room features. Expect a peaceful country retreat with strong leisure facilities and minor quirks.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Indoor and outdoor pools, spa/leisure access, and landscaped grounds are a highlight; many guests enjoy the health suite and amenities. Some note busy family times, restricted pool hours, and parking can be tight when the hotel is full.

Related guest reviews

10

Skye

Dec 8, 2024

·

Stayed 1 night

Very comfy bed , quiet , nice leisure centre with excellent facilities that you can use for free during your stay Spacious and quiet room Room service food was very nice (sandwiche/fries/salad Although quite expensive totalling £19 I can't really fault the hotel in any way Only thing I would say is that I was told I could use the pool until 6pm when I arrived only to be told it was closing at 5 40 which was disappointing. But other than that I have no negatives to mention

8

PATRICIA

May 10, 2023

·

Stayed 3 nights

A lovely relaxing hotel where we have stayed before. Ideal for a long weekend. Has become a bit pricey ( as has everything these days!). I noticed a few small things which were not to my liking this time. Eg. No shower cap provided in bathroom, no choice of wholemeal bread, no choice of milk at breakfast (unless you ask), no alternative to butter provided for breakfast toast. Swimming pool was packed with non hotel residents could hardly get into the changing room so I gave it a miss. Still a lovely place but noticeably slipping a bit.

10

Gemma

Dec 1, 2024

·

Stayed 1 night

We picked the hotel for the use of the facilities which were lovely the staff were all very accommodating, the outside pool was lovely as was the jacuzzi and sauna.

10

Glenn

Feb 12, 2025

·

Stayed 2 nights

Another great stay! Lovely room. Breakfast always wonderful. We also had lunch which was really good. The place and the staff never disappoint. We didnt catch the name of the lovely waitress who served us brekfast and lunch but she was very efficient and professional. We visited the spa twice which is always great - must try and book in the summer when we can sit in the gardens.

10

David

Jul 6, 2025

·

Stayed 1 night

Excellent stay..great room and breakfast..parking difficult when full but great staff.

8

Nicola

Dec 15, 2024

·

Stayed 2 nights

Unfortunately the swimming pool didn’t open till 9am at weekends which didn’t allow sufficient time to use the facilities before breakfast closed.

10

Mr Tom Arthur

Nov 9, 2025

·

Stayed 1 night

I loved my stay at pony pontlands park from the staff to the food and grounds, the pool and spa was amazing and checking in early was a bonus. Only downside was the walk in shower was very small and no mini bar. Otherwise I will be returning :)

10

John

Apr 7, 2025

·

Stayed 1 night

House and surrounding it felt like a large country house. Rooms were very nice with plenty of character Leisure part was clean and well maintained - good weather definitely helped Friendly service at the front desk too

10

Ruth

Oct 23, 2025

·

Stayed 4 nights

Love everything about this hotel, especially the food and pools!

10

Graham

Sep 14, 2024

·

Stayed 1 night

The hotel, staff and the food are all excellent. The grounds are lovely to explore and walk around. If that is not enough, there is an indoor and an outdoor swimming pool.

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Cleanliness

Most guests find the hotel and rooms very clean. A few report worn or stained bathrooms needing refurbishment.

Related guest reviews

10

Andrew

Mar 17, 2025

·

Stayed 4 nights

Excellent hotel lovely and clean, superb staff so friendly and polite,good parking and great food. Definitely staying there again.

2

Anthony

Aug 17, 2023

·

Stayed 1 night

The room were terribly dated, bathroom had a dirty old smell. Bath was old and dirty too.

10

Maria

Sep 21, 2024

·

Stayed 1 night

Great staff, great amenities, safe and quiet, great cleanness, very good rooms and very comfy bed. Amazing stay!

10

Tracey

Oct 2, 2023

·

Stayed 1 night

A beautiful place to stay. So clean and spacious and very quiet. Every little detail thought of and we felt very special. Evening meal was lovely and a huge choice for breakfast. All the staff that we met were very friendly and helpful. Would recommend this hotel as somewhere to stay

6

Maria

Dec 22, 2024

·

Stayed 1 night

The staff were very helpful and efficient. The bedrooms large however the bathrooms very run down broken panel on the bath awful stains on the tiles and rust on the towels heating

8

Kenneth

Jul 16, 2025

·

Stayed 3 nights

Very good , welcome staff and clean rooms!

10

Alina

Aug 17, 2025

·

Stayed 2 nights

Food was good a bit pricey. The hotel is lovely, super clean. Reception staff absolutely charming.

10

John

Apr 7, 2025

·

Stayed 1 night

House and surrounding it felt like a large country house. Rooms were very nice with plenty of character Leisure part was clean and well maintained - good weather definitely helped Friendly service at the front desk too

10

SARAH

Jun 28, 2024

·

Stayed 1 night

Wonderful place with exceptional staff, especially the restaurant manager. Food was excellent and room v clean.

10

David

Feb 27, 2023

·

Stayed 1 night

Fantastic stay with a welcoming, clean and friendly environment. Stayed with our two year in tow and staff were very happy to make him feel involved and welcome. Highly recommend this to anyone.

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Rooms

Rooms are generally spacious and comfortable. Some guests mention uncomfortable beds, dated or faulty amenities, heat without air conditioning, and occasional noise from events or thin walls.

Related guest reviews

8

Tom

Aug 1, 2024

·

Stayed 3 nights

Excellent facilities, service, food and staff, the ridiculously hot weather was a problem in my upstairs even with windows open and fan maxed really could do with air con, also had a really noisy extract going on and off through the night. But think that was just this room dont stay in 69!

8

Andrew

Dec 15, 2024

·

Stayed 1 night

Staff were friendly. Building was nice, but the room was not that comfortable. No fridge and the safe was broken. The worst thing was that the bed was a 6ft mattress but we only had a 5ft duvet, which didn’t cover two people in the bed. This meant we had a poor night’s sleep.

10

Michael

Jun 4, 2023

·

Stayed 3 nights

very spacious rooms. the whole place felt like a country mansion. loved that we had an old fashioned key to the room.

10

Paul

Sep 8, 2025

·

Stayed 1 night

Fantastic staff from check in to check out. Large rooms, plenty of parking.

10

Elke

Aug 26, 2025

·

Stayed 2 nights

Nice room, lots of space for 3. Great breakfast. Friendly staff.

8

Tom

Oct 13, 2024

·

Stayed 1 night

Nice place but wish we knew there was going to be a wedding band blasting towards our room until midnight. Knowing we had a baby it would have been nice to warn us of the noise or offer a room away from the music.

6

Tahera

Mar 13, 2023

·

Stayed 2 nights

Would of been handy to have a fridge in the room as needed for my childs milk. TV is outdated.

10

Suzannah

Feb 25, 2024

·

Stayed 1 night

The welcome we received at Pontlands was so warm and friendly - including every member of the Team from front desk to restaurant and service. Our room was very comfortable and large. Breakfast was excellent. Thank you so much.

10

Elizaveta

Jul 6, 2025

·

Stayed 1 night

Really enjoyed the hotel, good facilities and spacious rooms

8

Andrew

Sep 13, 2025

·

Stayed 1 night

Hotel is fine for a night stay. I found the bed to be uncomfortable, but others may not. Rest of the hotel and facilities were good.

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AI-generated summary based on recent guest reviews

Service

Service is widely praised as friendly, welcoming and attentive across the hotel. A few reviews report lapses such as slow or rude reception and unfulfilled pre-arrival promises.

Related guest reviews

10

John

Mar 30, 2025

·

Stayed 2 nights

Service and facilities were excellent and staff were attentive without being over obtrusive. Restaurant Manager Helder is an excellent mine host to your company.

10

Christine

Oct 25, 2025

·

Stayed 1 night

Easy to check in online. On arrival reception staff member was very welcoming and helpful - nothing too much trouble. Found all staff had the same ethos.

10

Andrew

Mar 17, 2025

·

Stayed 4 nights

Excellent hotel lovely and clean, superb staff so friendly and polite,good parking and great food. Definitely staying there again.

10

Christina

Jul 12, 2024

·

Stayed 5 nights

Friendly, helpful and welcoming staff. Thoroughly enjoyed my stay and would highly recommend.

10

Paul

Sep 8, 2025

·

Stayed 1 night

Fantastic staff from check in to check out. Large rooms, plenty of parking.

6

sharon

Jul 28, 2025

·

Stayed 1 night

I called the hotel to say we were celebrating a 40th birthday. They said some welcome drinks and free upgraded will be complimentary and thank you for choosing the hotel when we arrived. We didn’t even have the room I originally booked and no drinks and no complimentary gift. Room was very tired. Hotel is beautiful. Breakfast and staff was amazing.

4

Jeremy

Oct 23, 2024

·

Stayed 1 night

standing a long time trying to book in at reception whilst the receptionist is on the phone trying to make a call that is ringing out - doesnt feel like a warm welcome

2

scott

Oct 1, 2025

·

Stayed 1 night

The hotel was marketed as a spa hotel when in fact it isn’t and the receptionist was one of the most rude people I have ever had to deal with

10

Suzannah

Feb 25, 2024

·

Stayed 1 night

The welcome we received at Pontlands was so warm and friendly - including every member of the Team from front desk to restaurant and service. Our room was very comfortable and large. Breakfast was excellent. Thank you so much.

10

Rachel

Nov 6, 2025

·

Stayed 2 nights

The staff were amazing. From the reception, to restaurant. Lovely girl on reception and Alex in the restaurant. Nothing was too much trouble for any of them. Can’t fault this beautiful place. Will be back in the new year!

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Location

Set in quiet countryside with well-kept grounds and gardens, offering a peaceful base near Chelmsford. Guests enjoy the tranquil, nature-filled surroundings.

Related guest reviews

10

LOUISE

Aug 28, 2024

·

Stayed 3 nights

Comfortable stay to visit family nearby . Lovely countryside and gardens surrounding hotel .

10

Richard

May 8, 2023

·

Stayed 1 night

The location was very quiet and facilities were very good.Staff helpful and friendly and free breakfast was really good.Didn’t get to use the swimming pools but will definitely book again.

10

Richard

Jun 5, 2024

·

Stayed 1 night

Beautiful old building and grounds, perfect for a family visit to Chelmsford

10

Christine

Aug 31, 2024

·

Stayed 1 night

Beautiful setting in the countryside. Wonderful food. Excellent staff.

10

Maria

Sep 21, 2024

·

Stayed 1 night

Great staff, great amenities, safe and quiet, great cleanness, very good rooms and very comfy bed. Amazing stay!

10

Tracey

Oct 2, 2023

·

Stayed 1 night

A beautiful place to stay. So clean and spacious and very quiet. Every little detail thought of and we felt very special. Evening meal was lovely and a huge choice for breakfast. All the staff that we met were very friendly and helpful. Would recommend this hotel as somewhere to stay

10

John

Apr 7, 2025

·

Stayed 1 night

House and surrounding it felt like a large country house. Rooms were very nice with plenty of character Leisure part was clean and well maintained - good weather definitely helped Friendly service at the front desk too

10

Graham

Sep 14, 2024

·

Stayed 1 night

The hotel, staff and the food are all excellent. The grounds are lovely to explore and walk around. If that is not enough, there is an indoor and an outdoor swimming pool.

10

Jonathan

Jun 3, 2024

·

Stayed 4 nights

Charming period house renovated into a modern hotel with beautiful gardens and surrounding property. Amazing cooked breakfast buffet. Enjoyed opening room window to hear birds each morning (hotel surrounded by nature). Staff were very helpful in arranging taxis, directions, late night snacks, and loaning me a phone charger. I definitely recommend this hotel.

10

David

Feb 27, 2023

·

Stayed 1 night

Fantastic stay with a welcoming, clean and friendly environment. Stayed with our two year in tow and staff were very happy to make him feel involved and welcome. Highly recommend this to anyone.

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Dining

Breakfast and on-site dining are frequently praised for quality and variety, and bar cocktails get compliments. Some guests found breakfast service limited or undercooked at times, and a few considered prices or surcharges high.

Related guest reviews

10

Skye

Dec 8, 2024

·

Stayed 1 night

Very comfy bed , quiet , nice leisure centre with excellent facilities that you can use for free during your stay Spacious and quiet room Room service food was very nice (sandwiche/fries/salad Although quite expensive totalling £19 I can't really fault the hotel in any way Only thing I would say is that I was told I could use the pool until 6pm when I arrived only to be told it was closing at 5 40 which was disappointing. But other than that I have no negatives to mention

8

Beverley

Jul 6, 2024

·

Stayed 1 night

Enjoyed our stay. Hotel lovely and staff very friendly and helpful. Used Reflections Spa but was disappointed as so many children in the pool with floats etc that unable to swim any lengths. Changing room too busy as well with children running in and out some of an older age. No privacy when changing. Breakfast was good, but felt was all undercooked ie bacon, sausages, hash browns tomatoes could have done with an extra 5 mins in the oven.

4

Kevin

Nov 5, 2025

·

Stayed 4 nights

Got charged £6.40 for a pint of lime cordial and soda. Only ever paid £3 max. When I complained I just got a smile Won’t be eating there again and after this stay I’ll never stop there again

10

Glenn

Feb 12, 2025

·

Stayed 2 nights

Another great stay! Lovely room. Breakfast always wonderful. We also had lunch which was really good. The place and the staff never disappoint. We didnt catch the name of the lovely waitress who served us brekfast and lunch but she was very efficient and professional. We visited the spa twice which is always great - must try and book in the summer when we can sit in the gardens.

8

Brian

Oct 19, 2023

·

Stayed 1 night

The hotel is ok. The bathrooms are old and in need of refurbishment. The service is mediocre with the exception of one or two people, the other staff were not openly friendly or helpful. The food in the restaurant is ok but not exceptional and is overpriced and they automatically add 12.5% service charge. I have not know this as a resident in a hotel before.

10

Tracey

Oct 2, 2023

·

Stayed 1 night

A beautiful place to stay. So clean and spacious and very quiet. Every little detail thought of and we felt very special. Evening meal was lovely and a huge choice for breakfast. All the staff that we met were very friendly and helpful. Would recommend this hotel as somewhere to stay

10

Toni

Jun 20, 2025

·

Stayed 1 night

Lovely hotel, lovely breakfast, lovely staff!!

8

Sharon

Apr 27, 2025

·

Stayed 1 night

Lovely stay. Only comment is for the price disappointed with self serve breakfast. Also no offer of other coffees except the awful flat white that was served. Finally no offer for other eggs than the pre cooked fried and scrambled

8

Brian

Sep 4, 2025

·

Stayed 1 night

Good hotel, friendly staff and great food

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20 $218	21 $258	22 $180	23 $223	24 $241
25 $191	26 $170	27 $170	28 $174	29 $170	30 $190	31 $196

Su	Mo	Tu	We	Th	Fr	Sa
1 $170	2 $165	3 $179	4 $165	5 $165	6 $207	7 $196
8 $165	9 $170	10 $170	11 $165	12 $180	13 $190	14 $190
15 $180	16 $170	17 $165	18 $170	19 $252	20 $214	21 $208
22 $186	23 $186	24 $201	25 $174	26 $181	27 $222	28 $200
29 $179	30 $187

Pontlands Park Hotel

Prices for Pontlands Park Hotel

Monthly average prices

About this property

Location

Room options

Executive Twin Room (Extra)

Suite (External)

Suite, No Windows (Internal, Roof Lantern Wind)

Superior Double Room

Superior Double Room (With Four Poster Bed)

Feature Room

Executive Double Room (Extra)

Deluxe Double Room

Classic Double Room

Executive Double Room

Guest reviews of Pontlands Park Hotel

Who stays here?

What guests think

Property Policies

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Good to know

Optional extras

FAQs about Pontlands Park Hotel

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