L'Univers Arras by Elema Hotels ex Hôtel de l'Univers Arras
Property description
Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and a banquet hall.
Book on Vio
Filter by:
Guest reviews
8.5
Fabulous
Based on 744 verified reviews
Who stays here?
Business
15%
Couple
61%
Family
10%
Group
10%
Solo
2%
What guests think
AI-generated summary based on recent guest reviews
Across recent reviews, guests describe Hôtel de L'univers Arras as a characterful, centrally located base with welcoming staff, generally clean rooms and comfortable beds, though experiences with the restaurant and breakfast value and service vary.
Read moreWas this helpful?
8
Karen
last week
·
Stayed 1 night
Great location. Room a bit tired, ceiling had water damage. Parking great
Great location. Room a bit tired, ceiling had water damage. Parking great
10
David
Apr 26, 2026
·
Stayed 1 night
Lovely building, beautifully renovated, with an excellent restauran.
Lovely building, beautifully renovated, with an excellent restauran.
4
Damon
Apr 20, 2026
·
Stayed 1 night
Arrived down a side street to the hotel and welcomed. The room was nice, but stained carpet in the room and down the stairs to the main door. Good morning 6.55am wake up call by a dump truck & excavator directly outside our window. This is obviously major renovations by the hotel right next door and should have been mentioned when booking. Not a good start to our day. Breakfast was included so cant complain too much, but scrambled eggs tasted like they were mixed with potato, the pan for boiling your own eggs was half way, so could not cook properly, the bacon was majority fat. sausages passable, But the rest ham, cheese, ect was good. I mentioned the early building works, as they could have mentioned it and offered another room away from the building works as not busy. But just said its not their faul, but said they would not charge the €10 parking fee which was nice but did not cover the early disturbance making us get up and leave early. Plus did not appreiciate the Not our fault ( explain before when you know they are ongoing works ). Sorry wont be back
Arrived down a side street to the hotel and welcomed. The room was nice, but stained carpet in the room and down the stairs to the main door. Good morning 6.55am wake up call by a dump truck & excavator directly outside our window. This is obviously major renovations by the hotel right next door and should have been mentioned when booking. Not a good start to our day. Breakfast was included so cant complain too much, but scrambled eggs tasted like they were mixed with potato, the pan for boiling your own eggs was half way, so could not cook properly, the bacon was majority fat. sausages passable, But the rest ham, cheese, ect was good. I mentioned the early building works, as they could have mentioned it and offered another room away from the building works as not busy. But just said its not their faul, but said they would not charge the €10 parking fee which was nice but did not cover the early disturbance making us get up and leave early. Plus did not appreiciate the Not our fault ( explain before when you know they are ongoing works ). Sorry wont be back
6
Chris
Mar 23, 2026
·
Stayed 3 nights
Pleasant staff and excellent breakfast but restaurant for the evening disappointing. Central location was good as was ability to park. I
Pleasant staff and excellent breakfast but restaurant for the evening disappointing. Central location was good as was ability to park. I
8
Margaret
Mar 12, 2026
·
Stayed 1 night
Staff were very helpful and polite. We didn’t eat in the hotel. Coffee/tea/glasses etc could have been better but in general we would recommend the hotel
Staff were very helpful and polite. We didn’t eat in the hotel. Coffee/tea/glasses etc could have been better but in general we would recommend the hotel
3&5 Place De La Croix Rouge, Arras, France
Location
With a stay at Hôtel de l'Univers in Arras, you'll be within a 5-minute walk of Maison Robespierre and Eglise Saint Laurent. This hotel is 0.3 mi (0.5 km) from Arras Museum of Fine Arts and 0.4 mi (0.6 km) from Place des Héros.
More location infoHave a question?
Instant AI responses are based on hotel information
Similar properties