Name: The White Horse Hotel, Romsey, Hampshire - The Coaching Inn Group
Address: Market Place, Romsey, Romsey, Test Valley, England, United Kingdom, Romsey, Hampshire, GB
Price range: $97–$234 per night
Rating: 8.8

What guests think

The White Horse Hotel, Romsey, Hampshire - The Coaching Inn Group is a historic, centrally located inn praised for friendly staff, comfortable characterful rooms, and cleanliness, with many guests enjoying good food, lounges, and convenient access to Romsey’s sights.

Common drawbacks include some small rooms, lack of on-site parking, and occasional street or courtyard noise. Several reviews also note warm rooms in hot weather and no lift, with breakfast quality varying. Expect a welcoming, character-filled stay in the heart of town.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Guests highlight a welcoming bar and restaurant, comfortable lounges and a pleasant courtyard/patio. There's no on-site parking (public car parks are a short walk), no lift, and the property is pet-friendly in some areas.

Related guest reviews

10

José

Aug 20, 2025

·

Stayed 1 night

The hotel is located in the beautiful town of Romsey, which is very clean with plenty to see, good shopping and good restaurants. Although there is no elevator in the hotel, staff were available to carry up the luggage. The staff were very pleasant and eager to help and assist.

8

john

Sep 5, 2023

·

Stayed 1 night

Lovely little rooms (cosy) in the hotel part- very clean and comfortable. Felt the check in process was very drawn out and patronising to be honest- didn't need to take so long. Food was very good, lovely patio area to sit out on. Parking is actually directly behind the hotel albeit a loop drive to find it- but very helpful.

10

Antony

Aug 6, 2025

·

Stayed 2 nights

Myself & a group of friends were staying at this hotel for a funeral not far away. Was a bit worried initially that they didn’t have anywhere to park but the info they provided regarding parking was really good and the longstay car park was really not that far away in the end, maybe a 3min walk at most. The rooms were clean & beds comfy. Staff were very helpful & grateful when you pointed out an issue(we had an issue with the drain in our shower). Breakfast was good. And the hotel was positioned very well with plenty of options for food if you didn’t want to eat at the hotel. Nice cafe close by also. All round a very good stay.

10

Gayle

May 20, 2024

·

Stayed 1 night

Excellent and helpful staff. Great dining. Comfortable rooms. The stairs are difficult for those with mobility problems. Finding the parking would have been very difficult without the sat nav but it only a short walk close to hotel. Good for overnight but you have to move after 4 hours during the day. Other parking is farther away.

8

Raymond

Nov 21, 2025

·

Stayed 2 nights

Lovely and clean hotel - quality furniture and fittings with old world charm. Warm and comfortable, everything working and nice touches like Roberts Radio in room. Staff helpful and attentive and very good food in Bar. A hugely enjoyable stay and highly recommended.

10

Kate

Jan 7, 2025

·

Stayed 2 nights

Absolutely amazing stay. We went over New Year with two dogs. Nothing was too much trouble. There was a New Year’s Eve party going on directly below us and we didn’t hear a thing. Ordered room service and the food was sublime. The dog’s had a turn down service with treats in their bowls. Gorgeous hotel. Amazing staff. Great food. Can’t wait to go back. Don’t be put off by the parking. It’s very easy and close to the hotel and very affordable.

10

Tracy

Oct 4, 2025

·

Stayed 1 night

Great hotel in a great area! We enjoyed our stay very much! Staff, food, drinks, all wonderful. The standard rooms are small, but that is clearly indicated when you book. No onsite parking, but its not far. Only a few minutes walk. We are still talking about our stay and hope to be back.

10

Kate

Jul 3, 2024

·

Stayed 1 night

This is a lovely hotel, my second stay with them. Very pet friendly (treats everywhere), lovely bar restaurant allows pets, and so friendly.

8

Debbie

Jun 12, 2025

·

Stayed 2 nights

Huge room and bath, but on 3rd floor with no lift. Was very hot. Outdoor seating nice. Had a nice dinner at restaurant, but continental breakfast buffet is sadly lacking. Front desk staff were very nice and accommodating.

10

Dave

Aug 7, 2025

·

Stayed 3 nights

Lovely little Hotel right in the center of Romsey. Parking is Free in Council Parks from 4pm until 8-30am. Good food in Restaurant for evening meal and also for Breakfast. I would advise people to be careful on the Main stairs as it is an old building and these need to be taken with care.

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Cleanliness

Rooms and linens are consistently described as very clean, with housekeeping generally attentive. A few minor maintenance issues were noted (e.g., shower grout or a slow drain).

Related guest reviews

10

Elaine

Nov 30, 2025

·

Stayed 2 nights

Amazing quirky room and spacious bathroom. Very clean and as always very friendly, helpful staff. Very Christmassy as well so left feeling really festive

10

Antony

Aug 6, 2025

·

Stayed 2 nights

Myself & a group of friends were staying at this hotel for a funeral not far away. Was a bit worried initially that they didn’t have anywhere to park but the info they provided regarding parking was really good and the longstay car park was really not that far away in the end, maybe a 3min walk at most. The rooms were clean & beds comfy. Staff were very helpful & grateful when you pointed out an issue(we had an issue with the drain in our shower). Breakfast was good. And the hotel was positioned very well with plenty of options for food if you didn’t want to eat at the hotel. Nice cafe close by also. All round a very good stay.

10

Olena

Dec 31, 2025

·

Stayed 1 night

The best hotel! Located in the city center, reception staff, delicious sandwiches, very warm. In the room you can choose hot chocolate, coffee, tea. Snow-white clean sheets, comfortable pillows, pleasant smells in the shower. What do you need to relax after a busy day? Hotel "White Horse" By the way, the price per night was very surprising. Thank you to all the employees for their hard work.

10

Kevan

Dec 5, 2023

·

Stayed 1 night

Another great stay at The White Horse! Exceptionally clean, quiet, beautiful bar and lounges. Town is quaint and it has an Abbey and river too! Book the Penthouse if you can!! We got a complimentary late check it was much appreciated THANK YOU!!!

8

John

Dec 12, 2025

·

Stayed 3 nights

It is centrally located in Romsey and is always a great place to stay. Rooms are clean and tidy and the hotel is very comfortable. Staff are friendly and I stay here on business. The only negative is when you decide not to have your room cleaned , they do not replace the cups , coffees and teas unless you tell reception. I did this on the first day and they replaced them but forgot on the second, ended up going to reception and getting them but would of liked them to have just replaced them Staying again next week

8

John

Dec 21, 2025

·

Stayed 4 nights

Good location in town, clean , tidy and great staff

10

Colin

Mar 5, 2025

·

Stayed 1 night

Nice clean room and friendly staff. Right in the centre of town but still very quiet. Many thanks

10

Paul

Jan 7, 2023

·

Stayed 2 nights

You’re dinning room chairs need dusting on the timber under the seats. Shower needs re grouting and the door handle was broken but usable

10

Caroline

May 21, 2024

·

Stayed 1 night

The rooms were individually decorated. The bedding and bathroom were spotless.

10

David

Feb 25, 2025

·

Stayed 1 night

Lovely spacious and clean room. Staff were very friendly and helpful.

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AI-generated summary based on recent guest reviews

Rooms

Characterful and comfortable rooms with quality beds and amenities; some are compact. Several reviews mention heat in warm weather and a lack of air conditioning, plus occasional noise from the square, market, pigeons or the courtyard.

Related guest reviews

10

Brian

Apr 24, 2025

·

Stayed 2 nights

Lovely stay but the room could have been bigger.

2

Mark

Jul 20, 2025

·

Stayed 2 nights

The 2 rooms we had were on the top floor and oppressively hot. In excess of 30 degrees C. Whilst it was indeed a hot weekend weather wise, supplying a fan with windows which barely open will never cool down a room. The hotel should invest a small amount of its revenue into proper air conditioning for those rooms. Until they do i will not believe they really care about their customers

6

Richard

Sep 26, 2024

·

Stayed 1 night

Very old historic property, staff were great on arrival along with housekeeping. Unfortunately the room was at the front of the property & the rooms didn’t have air conditioning, we slept with the windows open & at 05:45 the market traders started setting up stalls which broke sleep patterns.

8

Philip

Nov 19, 2025

·

Stayed 2 nights

Room a little small

8

Andrew

Aug 24, 2025

·

Stayed 2 nights

Our room was at the front overlooking the square and noise was a problem and the windows were fixed open Lorry parked under the window at 4am delivering or collecting noisily

10

Ian

Nov 20, 2023

·

Stayed 1 night

Really great reception from staff on arrival and leaving, really comfortable room which had an addition seat/chair than just bed to sit on. There was also a radio in the room. I requested deacf tea and coffee for the room and that was provided. Nice bathroom. Wifi in room good as well as TV in room.There is no on site parking at this hotel, however the car parks in Romsey do not charge after 4pm until 8am the next day and there are 2 within 5-10 minute walk of hotel.

10

Carole Ann

Jun 13, 2024

·

Stayed 2 nights

Our twin room was perfect, spacious and quiet.

10

James Anthony

Oct 20, 2024

·

Stayed 1 night

Charming, historic property with really, really comfy beds!

10

Elaine

Jul 14, 2024

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Stayed 2 nights

Lovely room and as always had some quirky features that come with an older property like sash windows and sloppy floors in places. Fabulous staff, very welcoming. Gorgeous upholstery as well around the hotel.

10

Tracy

Oct 4, 2025

·

Stayed 1 night

Great hotel in a great area! We enjoyed our stay very much! Staff, food, drinks, all wonderful. The standard rooms are small, but that is clearly indicated when you book. No onsite parking, but its not far. Only a few minutes walk. We are still talking about our stay and hope to be back.

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Service

Service is widely praised as warm, friendly and helpful across reception, bar and housekeeping, with staff often going out of their way to assist. Occasional issues included slow or drawn-out check-in and isolated lapses at breakfast.

Related guest reviews

10

José

Aug 20, 2025

·

Stayed 1 night

The hotel is located in the beautiful town of Romsey, which is very clean with plenty to see, good shopping and good restaurants. Although there is no elevator in the hotel, staff were available to carry up the luggage. The staff were very pleasant and eager to help and assist.

10

Peter

Mar 2, 2024

·

Stayed 1 night

Long queue on booking in- staffing could have been better at obvious peak times. Otherwise love this hotel and location is perfect for mini-break.

10

Jane

Mar 28, 2023

·

Stayed 3 nights

Hotel very central and facilities good, contemporary however tastefully decorated. We ate dinner on the first evening and food was very good. Breakfast was included in our room rate and cooked breakfast was scrummy. Most of the staff were friendly and helpful, especially Sally in housekeeping.she went out of her way to assist. Unfortunately this wasn’t the case with one staff member on breakfast duty on Sunday & Monday, Jackie either wasn’t familiar with the job or wasn’t interested. Her customer service skills were non existent, made no eye contact and was her attitude was brusque and other guests were unimpressed too. However this would not put me off going again, hopefully more training will be offered to rectify her persona.

6

Linda

Jul 25, 2024

·

Stayed 4 nights

Ive stayed there a few times and always had a pleasant experience. Being a solo traveller the friendliness of staff is very important, this time that wasnt apparent. They were very rushed and often had to wait for servive. Being disabled the table servicr i had before was important. Ididnt feel compfortable and checked out a day early

10

Tracy

Jan 10, 2026

·

Stayed 1 night

Lovely room staff were absolutely brilliant

10

Mary

Feb 18, 2024

·

Stayed 1 night

Smashing hotel right in the centre of town. Hotels.com were a pain trying to change a date via virtual agent but Kyle from the hotel was a star and sorted it out for us, so thank you White Horse but a huge thank you to Kyle👍👍

10

mark

Aug 12, 2025

·

Stayed 4 nights

Perfect location and convenient for exploring the town and surrounding area. Great hotel and excellent friendly staff

10

Sue

Sep 13, 2023

·

Stayed 1 night

The reception staff, both day and overnight, were exceptionally kind and helpful. I wouldn’t hesitate to stay at the White Horse again.

10

David

Sep 9, 2023

·

Stayed 1 night

The staff were excellent. Ww were allowed to pre order our evening meal over the phone whilst still driving to the hotel so that we didn't miss the last kitchen order time. The food was excellent as was the service. The room was air conditioned and ore cooled on arrival

10

Robert

Oct 16, 2025

·

Stayed 1 night

Really nice hotel with super friendly and helpful staff

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Location

Central in Romsey with easy access to shops, cafes and local sights, and a handy base for the New Forest and nearby cities. Some front-facing rooms can experience early noise from street or market activity.

Related guest reviews

10

Bernard

May 21, 2024

·

Stayed 3 nights

Quiet area but middle of town so convenient for services.

10

Susan

Mar 18, 2024

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Stayed 4 nights

Great little hotel in the heart of Romsey will lots to do and plenty of shopping!

10

Daryl

Sep 6, 2025

·

Stayed 1 night

Great location, comfortable bed

8

David

Jun 3, 2023

·

Stayed 2 nights

great location, nice hotel, pleasant and efficient staff, comfortable bed and pillows - ticks most boxes except for parking, which is public/pay a short walk away

10

Ian

Jul 18, 2024

·

Stayed 2 nights

A really nice hotel in the centre of Romsey. Parking was easy and only a minute or two from the hotel. Service was great and breakfast very tasty. Will stay again.

10

Grace

May 25, 2024

·

Stayed 4 nights

It was very central in the beautiful village of Romsey. The staff were friendly, and the rooms wonderfully comfortable and clean. I would highly recommend this hotel.

10

Peter

Jul 16, 2023

·

Stayed 5 nights

Comfortable hotel in ideal location with easy access to the New Forest, Southampton, Winchester and Salisbury for exploring great gardens and properties open to the public.

10

mark

Aug 12, 2025

·

Stayed 4 nights

Perfect location and convenient for exploring the town and surrounding area. Great hotel and excellent friendly staff

10

Gordon

Dec 13, 2022

·

Stayed 1 night

Romsey itself is a lovely town, good selection of restaurants etc. The hotel is as central as you could get, but at night time, the streets are very very quiet so no disturbance from there. Excellent hotel in all respects, and a great room!

8

Mary

Sep 21, 2025

·

Stayed 3 nights

Classic English Inn located in the heart of downtown Romsey.

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Dining

Many guests enjoyed tasty dinners and cooked breakfasts. Others reported inconsistency at times, such as limited options, shortages, or specific dishes not meeting expectations.

Related guest reviews

10

Jane

Feb 15, 2024

·

Stayed 1 night

A lovely hotel in the heart of Romsey.. Lots of lovely nooks & crannies to sit & relax with a drink, a book or friends. Cosy bar area. Staff all lovely very cheerful & helpful. The thing that let it down for us was the food. A good menu with such promise but unfortunately not executed very well and the cooked breakfast was also disappointing. We would stay again but eat elsewhere.

10

peter

Sep 12, 2024

·

Stayed 1 night

Great town hotel, full of charm and ideally located. Food was excellent.

6

M L

Jun 19, 2024

·

Stayed 1 night

It’s a lovely hotel. Good position and lovely staff. Breakfast very disappointing. Poor quality food. Due to I suspect cost cutting . Not the best full English we have had. Restaurant choices need improving. I find the mattresses very firm in this hotel

10

Anthony Hannington

Jan 26, 2025

·

Stayed 1 night

Friendly staff, lovely rooms, nice bar and great breakfast

8

Marina

Apr 1, 2023

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Stayed 1 night

The hotel is charming, and beautifully decorated. The staff were all relaxed and friendly, and incredibly helpful. The central location is ideal, but surprisingly quiet. The only thing I wasn't happy with was the Eggs Benedict. It should be ham, not bacon, and the hollandaise was too thick and lumpy. I would happily stay again though.

10

Warwick

Aug 11, 2025

·

Stayed 1 night

The food was a step above even down to the breakfast, i enjoyed my sstay with the white horse

8

Raymond

Nov 21, 2025

·

Stayed 2 nights

Lovely and clean hotel - quality furniture and fittings with old world charm. Warm and comfortable, everything working and nice touches like Roberts Radio in room. Staff helpful and attentive and very good food in Bar. A hugely enjoyable stay and highly recommended.

8

Martin

Aug 29, 2023

·

Stayed 1 night

Very enjoyable with a comfortable room. Eat dinner in the restaurant. Menu seemed a little limited and not all wines on the list were available. Overall, quite expensive for what we had. However, breakfast was excellent quality and very good value.

6

Laura

Sep 25, 2024

·

Stayed 2 nights

Quirky rooms - good booklet about the history of the hotel. Staff friendly. Breakfast disappointing on Monday as they had run out of a lot of items after a busy weekend. Shame as there were local shops that could easily have supplied the shortfall

10

Dave

Aug 7, 2025

·

Stayed 3 nights

Lovely little Hotel right in the center of Romsey. Parking is Free in Council Parks from 4pm until 8-30am. Good food in Restaurant for evening meal and also for Breakfast. I would advise people to be careful on the Main stairs as it is an old building and these need to be taken with care.

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AI-generated summary based on recent guest reviews

Month	Average price
January	$99
February	$111
March	$121
April	$118
May	$119
June	$137
July	$142
August	$125
September	$151
October	$114
November	$119
December	$124

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5 $150
6 $131	7	8	9 $187	10 $171	11 $206	12 $234
13 $109	14 $133	15 $171	16 $172	17 $161	18 $228	19 $177
20 $118	21 $159	22 $183	23 $187	24 $161	25 $130	26
27 $153	28 $165	29 $185	30 $184

Su	Mo	Tu	We	Th	Fr	Sa
				1 $151	2 $175	3
4 $102	5 $150	6 $163	7 $199	8 $174	9 $147	10
11 $97	12 $137	13 $150	14 $164	15 $167	16 $153	17
18 $121	19 $150	20 $161	21	22 $188	23 $130	24 $218
25 $106	26 $149	27 $163	28 $163	29 $134	30 $141	31 $139

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Monthly average prices

About this property

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FAQs about The White Horse Hotel, Romsey, Hampshire - The Coaching Inn Group

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