Name: The White Horse Hotel, Romsey, Hampshire - The Coaching Inn Group
Address: Market Place, Romsey, Romsey, Test Valley, England, United Kingdom, Romsey, Hampshire, GB
Price range: US$95–US$222 per night
Rating: 8.8

What guests think

The White Horse Hotel, Romsey, Hampshire - The Coaching Inn Group is a historic, centrally located inn praised for friendly staff, comfortable characterful rooms, and cleanliness, with many guests enjoying good food, lounges, and convenient access to Romsey’s sights.

Common drawbacks include some small rooms, lack of on-site parking, and occasional street or courtyard noise. Several reviews also note warm rooms in hot weather and no lift, with breakfast quality varying. Expect a welcoming, character-filled stay in the heart of town.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Guests highlight a welcoming bar and restaurant, comfortable lounges and a pleasant courtyard/patio. There's no on-site parking (public car parks are a short walk), no lift, and the property is pet-friendly in some areas.

Related guest reviews

10

José

20 Aug 2025

·

Stayed 1 night

The hotel is located in the beautiful town of Romsey, which is very clean with plenty to see, good shopping and good restaurants. Although there is no elevator in the hotel, staff were available to carry up the luggage. The staff were very pleasant and eager to help and assist.

8

john

5 Sept 2023

·

Stayed 1 night

Lovely little rooms (cosy) in the hotel part- very clean and comfortable. Felt the check in process was very drawn out and patronising to be honest- didn't need to take so long. Food was very good, lovely patio area to sit out on. Parking is actually directly behind the hotel albeit a loop drive to find it- but very helpful.

10

Antony

6 Aug 2025

·

Stayed 2 nights

Myself & a group of friends were staying at this hotel for a funeral not far away. Was a bit worried initially that they didn’t have anywhere to park but the info they provided regarding parking was really good and the longstay car park was really not that far away in the end, maybe a 3min walk at most. The rooms were clean & beds comfy. Staff were very helpful & grateful when you pointed out an issue(we had an issue with the drain in our shower). Breakfast was good. And the hotel was positioned very well with plenty of options for food if you didn’t want to eat at the hotel. Nice cafe close by also. All round a very good stay.

10

Gayle

20 May 2024

·

Stayed 1 night

Excellent and helpful staff. Great dining. Comfortable rooms. The stairs are difficult for those with mobility problems. Finding the parking would have been very difficult without the sat nav but it only a short walk close to hotel. Good for overnight but you have to move after 4 hours during the day. Other parking is farther away.

8

Raymond

21 Nov 2025

·

Stayed 2 nights

Lovely and clean hotel - quality furniture and fittings with old world charm. Warm and comfortable, everything working and nice touches like Roberts Radio in room. Staff helpful and attentive and very good food in Bar. A hugely enjoyable stay and highly recommended.

10

Kate

7 Jan 2025

·

Stayed 2 nights

Absolutely amazing stay. We went over New Year with two dogs. Nothing was too much trouble. There was a New Year’s Eve party going on directly below us and we didn’t hear a thing. Ordered room service and the food was sublime. The dog’s had a turn down service with treats in their bowls. Gorgeous hotel. Amazing staff. Great food. Can’t wait to go back. Don’t be put off by the parking. It’s very easy and close to the hotel and very affordable.

10

Tracy

4 Oct 2025

·

Stayed 1 night

Great hotel in a great area! We enjoyed our stay very much! Staff, food, drinks, all wonderful. The standard rooms are small, but that is clearly indicated when you book. No onsite parking, but its not far. Only a few minutes walk. We are still talking about our stay and hope to be back.

10

Kate

3 Jul 2024

·

Stayed 1 night

This is a lovely hotel, my second stay with them. Very pet friendly (treats everywhere), lovely bar restaurant allows pets, and so friendly.

8

Debbie

12 Jun 2025

·

Stayed 2 nights

Huge room and bath, but on 3rd floor with no lift. Was very hot. Outdoor seating nice. Had a nice dinner at restaurant, but continental breakfast buffet is sadly lacking. Front desk staff were very nice and accommodating.

10

Dave

7 Aug 2025

·

Stayed 3 nights

Lovely little Hotel right in the center of Romsey. Parking is Free in Council Parks from 4pm until 8-30am. Good food in Restaurant for evening meal and also for Breakfast. I would advise people to be careful on the Main stairs as it is an old building and these need to be taken with care.

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Cleanliness

Rooms and linens are consistently described as very clean, with housekeeping generally attentive. A few minor maintenance issues were noted (e.g., shower grout or a slow drain).

Related guest reviews

10

Elaine

30 Nov 2025

·

Stayed 2 nights

Amazing quirky room and spacious bathroom. Very clean and as always very friendly, helpful staff. Very Christmassy as well so left feeling really festive

10

Antony

6 Aug 2025

·

Stayed 2 nights

Myself & a group of friends were staying at this hotel for a funeral not far away. Was a bit worried initially that they didn’t have anywhere to park but the info they provided regarding parking was really good and the longstay car park was really not that far away in the end, maybe a 3min walk at most. The rooms were clean & beds comfy. Staff were very helpful & grateful when you pointed out an issue(we had an issue with the drain in our shower). Breakfast was good. And the hotel was positioned very well with plenty of options for food if you didn’t want to eat at the hotel. Nice cafe close by also. All round a very good stay.

10

Olena

31 Dec 2025

·

Stayed 1 night

The best hotel! Located in the city center, reception staff, delicious sandwiches, very warm. In the room you can choose hot chocolate, coffee, tea. Snow-white clean sheets, comfortable pillows, pleasant smells in the shower. What do you need to relax after a busy day? Hotel "White Horse" By the way, the price per night was very surprising. Thank you to all the employees for their hard work.

10

Kevan

5 Dec 2023

·

Stayed 1 night

Another great stay at The White Horse! Exceptionally clean, quiet, beautiful bar and lounges. Town is quaint and it has an Abbey and river too! Book the Penthouse if you can!! We got a complimentary late check it was much appreciated THANK YOU!!!

8

John

12 Dec 2025

·

Stayed 3 nights

It is centrally located in Romsey and is always a great place to stay. Rooms are clean and tidy and the hotel is very comfortable. Staff are friendly and I stay here on business. The only negative is when you decide not to have your room cleaned , they do not replace the cups , coffees and teas unless you tell reception. I did this on the first day and they replaced them but forgot on the second, ended up going to reception and getting them but would of liked them to have just replaced them Staying again next week

8

John

21 Dec 2025

·

Stayed 4 nights

Good location in town, clean , tidy and great staff

10

Colin

5 Mar 2025

·

Stayed 1 night

Nice clean room and friendly staff. Right in the centre of town but still very quiet. Many thanks

10

Paul

7 Jan 2023

·

Stayed 2 nights

You’re dinning room chairs need dusting on the timber under the seats. Shower needs re grouting and the door handle was broken but usable

10

Caroline

21 May 2024

·

Stayed 1 night

The rooms were individually decorated. The bedding and bathroom were spotless.

10

David

25 Feb 2025

·

Stayed 1 night

Lovely spacious and clean room. Staff were very friendly and helpful.

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Rooms

Characterful and comfortable rooms with quality beds and amenities; some are compact. Several reviews mention heat in warm weather and a lack of air conditioning, plus occasional noise from the square, market, pigeons or the courtyard.

Related guest reviews

10

Brian

24 Apr 2025

·

Stayed 2 nights

Lovely stay but the room could have been bigger.

2

Mark

20 Jul 2025

·

Stayed 2 nights

The 2 rooms we had were on the top floor and oppressively hot. In excess of 30 degrees C. Whilst it was indeed a hot weekend weather wise, supplying a fan with windows which barely open will never cool down a room. The hotel should invest a small amount of its revenue into proper air conditioning for those rooms. Until they do i will not believe they really care about their customers

6

Richard

26 Sept 2024

·

Stayed 1 night

Very old historic property, staff were great on arrival along with housekeeping. Unfortunately the room was at the front of the property & the rooms didn’t have air conditioning, we slept with the windows open & at 05:45 the market traders started setting up stalls which broke sleep patterns.

8

Philip

19 Nov 2025

·

Stayed 2 nights

Room a little small

8

Andrew

24 Aug 2025

·

Stayed 2 nights

Our room was at the front overlooking the square and noise was a problem and the windows were fixed open Lorry parked under the window at 4am delivering or collecting noisily

10

Ian

20 Nov 2023

·

Stayed 1 night

Really great reception from staff on arrival and leaving, really comfortable room which had an addition seat/chair than just bed to sit on. There was also a radio in the room. I requested deacf tea and coffee for the room and that was provided. Nice bathroom. Wifi in room good as well as TV in room.There is no on site parking at this hotel, however the car parks in Romsey do not charge after 4pm until 8am the next day and there are 2 within 5-10 minute walk of hotel.

10

Carole Ann

13 Jun 2024

·

Stayed 2 nights

Our twin room was perfect, spacious and quiet.

10

James Anthony

20 Oct 2024

·

Stayed 1 night

Charming, historic property with really, really comfy beds!

10

Elaine

14 Jul 2024

·

Stayed 2 nights

Lovely room and as always had some quirky features that come with an older property like sash windows and sloppy floors in places. Fabulous staff, very welcoming. Gorgeous upholstery as well around the hotel.

10

Tracy

4 Oct 2025

·

Stayed 1 night

Great hotel in a great area! We enjoyed our stay very much! Staff, food, drinks, all wonderful. The standard rooms are small, but that is clearly indicated when you book. No onsite parking, but its not far. Only a few minutes walk. We are still talking about our stay and hope to be back.

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Service

Service is widely praised as warm, friendly and helpful across reception, bar and housekeeping, with staff often going out of their way to assist. Occasional issues included slow or drawn-out check-in and isolated lapses at breakfast.

Related guest reviews

10

José

20 Aug 2025

·

Stayed 1 night

The hotel is located in the beautiful town of Romsey, which is very clean with plenty to see, good shopping and good restaurants. Although there is no elevator in the hotel, staff were available to carry up the luggage. The staff were very pleasant and eager to help and assist.

10

Peter

2 Mar 2024

·

Stayed 1 night

Long queue on booking in- staffing could have been better at obvious peak times. Otherwise love this hotel and location is perfect for mini-break.

10

Jane

28 Mar 2023

·

Stayed 3 nights

Hotel very central and facilities good, contemporary however tastefully decorated. We ate dinner on the first evening and food was very good. Breakfast was included in our room rate and cooked breakfast was scrummy. Most of the staff were friendly and helpful, especially Sally in housekeeping.she went out of her way to assist. Unfortunately this wasn’t the case with one staff member on breakfast duty on Sunday & Monday, Jackie either wasn’t familiar with the job or wasn’t interested. Her customer service skills were non existent, made no eye contact and was her attitude was brusque and other guests were unimpressed too. However this would not put me off going again, hopefully more training will be offered to rectify her persona.

6

Linda

25 Jul 2024

·

Stayed 4 nights

Ive stayed there a few times and always had a pleasant experience. Being a solo traveller the friendliness of staff is very important, this time that wasnt apparent. They were very rushed and often had to wait for servive. Being disabled the table servicr i had before was important. Ididnt feel compfortable and checked out a day early

10

Tracy

10 Jan 2026

·

Stayed 1 night

Lovely room staff were absolutely brilliant

10

Mary

18 Feb 2024

·

Stayed 1 night

Smashing hotel right in the centre of town. Hotels.com were a pain trying to change a date via virtual agent but Kyle from the hotel was a star and sorted it out for us, so thank you White Horse but a huge thank you to Kyle👍👍

10

mark

12 Aug 2025

·

Stayed 4 nights

Perfect location and convenient for exploring the town and surrounding area. Great hotel and excellent friendly staff

10

Sue

13 Sept 2023

·

Stayed 1 night

The reception staff, both day and overnight, were exceptionally kind and helpful. I wouldn’t hesitate to stay at the White Horse again.

10

David

9 Sept 2023

·

Stayed 1 night

The staff were excellent. Ww were allowed to pre order our evening meal over the phone whilst still driving to the hotel so that we didn't miss the last kitchen order time. The food was excellent as was the service. The room was air conditioned and ore cooled on arrival

10

Robert

16 Oct 2025

·

Stayed 1 night

Really nice hotel with super friendly and helpful staff

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Location

Central in Romsey with easy access to shops, cafes and local sights, and a handy base for the New Forest and nearby cities. Some front-facing rooms can experience early noise from street or market activity.

Related guest reviews

10

Bernard

21 May 2024

·

Stayed 3 nights

Quiet area but middle of town so convenient for services.

10

Susan

18 Mar 2024

·

Stayed 4 nights

Great little hotel in the heart of Romsey will lots to do and plenty of shopping!

10

Daryl

6 Sept 2025

·

Stayed 1 night

Great location, comfortable bed

8

David

3 Jun 2023

·

Stayed 2 nights

great location, nice hotel, pleasant and efficient staff, comfortable bed and pillows - ticks most boxes except for parking, which is public/pay a short walk away

10

Ian

18 Jul 2024

·

Stayed 2 nights

A really nice hotel in the centre of Romsey. Parking was easy and only a minute or two from the hotel. Service was great and breakfast very tasty. Will stay again.

10

Grace

25 May 2024

·

Stayed 4 nights

It was very central in the beautiful village of Romsey. The staff were friendly, and the rooms wonderfully comfortable and clean. I would highly recommend this hotel.

10

Peter

16 Jul 2023

·

Stayed 5 nights

Comfortable hotel in ideal location with easy access to the New Forest, Southampton, Winchester and Salisbury for exploring great gardens and properties open to the public.

10

mark

12 Aug 2025

·

Stayed 4 nights

Perfect location and convenient for exploring the town and surrounding area. Great hotel and excellent friendly staff

10

Gordon

13 Dec 2022

·

Stayed 1 night

Romsey itself is a lovely town, good selection of restaurants etc. The hotel is as central as you could get, but at night time, the streets are very very quiet so no disturbance from there. Excellent hotel in all respects, and a great room!

8

Mary

21 Sept 2025

·

Stayed 3 nights

Classic English Inn located in the heart of downtown Romsey.

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Dining

Many guests enjoyed tasty dinners and cooked breakfasts. Others reported inconsistency at times, such as limited options, shortages, or specific dishes not meeting expectations.

Related guest reviews

10

Jane

15 Feb 2024

·

Stayed 1 night

A lovely hotel in the heart of Romsey.. Lots of lovely nooks & crannies to sit & relax with a drink, a book or friends. Cosy bar area. Staff all lovely very cheerful & helpful. The thing that let it down for us was the food. A good menu with such promise but unfortunately not executed very well and the cooked breakfast was also disappointing. We would stay again but eat elsewhere.

10

peter

12 Sept 2024

·

Stayed 1 night

Great town hotel, full of charm and ideally located. Food was excellent.

6

M L

19 Jun 2024

·

Stayed 1 night

It’s a lovely hotel. Good position and lovely staff. Breakfast very disappointing. Poor quality food. Due to I suspect cost cutting . Not the best full English we have had. Restaurant choices need improving. I find the mattresses very firm in this hotel

10

Anthony Hannington

26 Jan 2025

·

Stayed 1 night

Friendly staff, lovely rooms, nice bar and great breakfast

8

Marina

1 Apr 2023

·

Stayed 1 night

The hotel is charming, and beautifully decorated. The staff were all relaxed and friendly, and incredibly helpful. The central location is ideal, but surprisingly quiet. The only thing I wasn't happy with was the Eggs Benedict. It should be ham, not bacon, and the hollandaise was too thick and lumpy. I would happily stay again though.

10

Warwick

11 Aug 2025

·

Stayed 1 night

The food was a step above even down to the breakfast, i enjoyed my sstay with the white horse

8

Raymond

21 Nov 2025

·

Stayed 2 nights

Lovely and clean hotel - quality furniture and fittings with old world charm. Warm and comfortable, everything working and nice touches like Roberts Radio in room. Staff helpful and attentive and very good food in Bar. A hugely enjoyable stay and highly recommended.

8

Martin

29 Aug 2023

·

Stayed 1 night

Very enjoyable with a comfortable room. Eat dinner in the restaurant. Menu seemed a little limited and not all wines on the list were available. Overall, quite expensive for what we had. However, breakfast was excellent quality and very good value.

6

Laura

25 Sept 2024

·

Stayed 2 nights

Quirky rooms - good booklet about the history of the hotel. Staff friendly. Breakfast disappointing on Monday as they had run out of a lot of items after a busy weekend. Shame as there were local shops that could easily have supplied the shortfall

10

Dave

7 Aug 2025

·

Stayed 3 nights

Lovely little Hotel right in the center of Romsey. Parking is Free in Council Parks from 4pm until 8-30am. Good food in Restaurant for evening meal and also for Breakfast. I would advise people to be careful on the Main stairs as it is an old building and these need to be taken with care.

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Month	Average price
January	US$99
February	US$111
March	US$121
April	US$118
May	US$119
June	US$137
July	US$142
August	US$125
September	US$151
October	US$114
November	US$119
December	US$124

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6 $145	7	8	9 $207	10 $167	11	12
13 $104	14 $133	15 $173	16 $175	17 $174	18	19 $168
20 $120	21 $158	22 $187	23 $187	24 $162	25 $140	26
27 $143	28 $162	29 $181	30 $171

Su	Mo	Tu	We	Th	Fr	Sa
				1 $149	2 $171	3
4 $118	5 $150	6 $163	7 $198	8 $173	9 $153	10
11 $95	12 $138	13 $162	14 $166	15 $168	16 $154	17
18 $113	19 $150	20 $162	21	22 $186	23 $121	24 $222
25 $103	26 $148	27 $163	28 $162	29 $135	30 $144	31 $139

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Monthly average prices

About this property

Location

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Property policies

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Good to know

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FAQs about The White Horse Hotel, Romsey, Hampshire - The Coaching Inn Group

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