Name: The Hand Hotel Llangollen by Compass Hospitality
Address: Bridge Street, Llangollen, Wales, United Kingdom, Llangollen, Clwyd, GB
Price range: US$73–US$164 per night
Rating: 7.98

What guests think

The Hand Hotel Llangollen by Compass Hospitality is a characterful, centrally located riverside stay where many guests praise the friendly staff and hearty breakfasts, while noting the building’s age shows in dated rooms and some uneven comfort.

Guests like the central position by the River Dee, with pleasant views and a popular riverside patio. Drawbacks that recur include patchy Wi‑Fi, on‑site parking that often fills, occasional noise from the bar or street, and hot rooms during warm weather due to no air conditioning. Service can run short‑staffed at busy times, though many visits remain smooth. Expect a traditional, convenient base with more charm than polish.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

The bar and riverside patio are well liked. Wi‑Fi is unreliable, on‑site parking often fills up, and several reviews note no air conditioning with occasional Saturday bar music.

Related guest reviews

6

Peter

25 Nov 2025

·

Stayed 4 nights

Characterful old hotel , a bit tired but friendly Wi-Fi and television signal rather poor Hot water , towels plentiful

6

Lindsay

16 Nov 2025

·

Stayed 1 night

The staff were very friendly and helpful. The hotel is a little dated and a public house hotel. If you stay on a Saturday night check for live music in the bar.

8

Nour

19 Jun 2024

·

Stayed 1 night

Overall good experience except for the WiFi that didn't work. I was told it doesn't work with Samsung phones

10

Philip

1 Jun 2025

·

Stayed 2 nights

Nice stay in conveniently located hotel. Reasonably sized car park but can fill up quickly and on street parking not good. Only single-glazed windows (presumably because hotel is in a conservation area?) so external noise levels quite high at times

8

Si

24 Nov 2025

·

Stayed 1 night

Good parking spacious room great location

8

Paul

26 May 2024

·

Stayed 4 nights

We really enjoyed our stay at the Hand Hotel. It’s a very comfortable hotel with friendly helpful staff. The location and the view over the river Dee are excellent and we loved the riverside patio area. We will return

8

Brian

3 Apr 2025

·

Stayed 3 nights

Stayed for 3 nights, hotel is old but clean. Breakfast was nice, bar was nice. Car park got busy on the Friday, only space left was under a tree. Next morning the front left hand side and windscreen of my car was caked in bird mess, horrible thick black filth. I got a bucket of water from reception and was able to scrape the thick mess off my windscreen but had to wait until I got home to clean off the rest of the mess - went to a local handwash and had to pay a bit extra for the clean. Never seen such a filthy mess! So nice hotel but dont park under the tree, especially the end nearest the hotel.

6

Jules

12 Jun 2025

·

Stayed 1 night

Parking is 1st come 1st served and it seems like half the village uses the hotel car park so youll need to park down the road and pay for overnight parking

8

Wendy

25 Feb 2024

·

Stayed 1 night

Our bedroom was small and very dated. We thought it felt shoehorned in, but it was very clean. The bar area was lovely. Breakfast was excellent although the tea was cold. Staff were all very friendly and helpful.

8

Jackson

21 Jul 2025

·

Stayed 3 nights

With luck there will be few hot days, but without air conditioning or fans the hot days are miserable in a small room. Especially because the authorities have limited the degree the window can be open.

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Cleanliness

Most guests find the hotel and rooms clean. A few mention cobwebs, dated bathrooms, or missed vacuuming.

Related guest reviews

6

William

15 Feb 2025

·

Stayed 1 night

Roomvery cold.shower slow.cobwebs in room

10

Peter

30 Aug 2024

·

Stayed 1 night

Nice quiet hotel with a nice clean room. Excellent position for the town center and all its amenites.

8

Gillian

7 Mar 2024

·

Stayed 1 night

Lovely little hotel overlooking the river in the centre of Llangollen. Staff are very welcoming and the rooms are good with comfortable beds. The en-suite bathroom was quite small though and in need of updating but everywhere was clean. The only real issue was the draughty windows that didn’t close properly and the room was quite cold but an extra electric radiator was in our room and worked well at warming us up. Breakfast was lovely with a great choice of good quality food. Would definitely return.

6

Gary

29 Aug 2025

·

Stayed 1 night

First of all I would like to say that the breakfast was absolutely wonderful, I think the staff were very nice apart from one member of staff who obviously had a evening off before work next day because I recognize him . I went to the bar waiting to be served but he came back from wherever thought I was rude by standing in this place I could tell this from his reaction on his face I moved to the other side of a bar I think he works early morning exception area , just felt uncomfortable . But on a lighter note the other staff was absolutely wonderful very clean Hotel very nice what let it down was bedroom number2, very very small very claustrophobic so that is why I've only given a few stars would I stay here again probably No

8

Jennifer

13 Mar 2024

·

Stayed 1 night

Very clean and comfortable.

6

Darcee

9 Jun 2024

·

Stayed 1 night

It was good enough. Mattress could’ve been comfier, floors could’ve been vacuumed better. Furnishings were aged. With some minor investments, could’ve been an overall 4 star.

8

Wendy

25 Feb 2024

·

Stayed 1 night

Our bedroom was small and very dated. We thought it felt shoehorned in, but it was very clean. The bar area was lovely. Breakfast was excellent although the tea was cold. Staff were all very friendly and helpful.

10

Tracey

13 Jul 2024

·

Stayed 1 night

Lovely twin room comfortable beds with nice clean bathroom. Grate breakfast, very friendly staff.

8

Anthony

25 Jan 2025

·

Stayed 1 night

Old worldly room a little dated but clean and staff are very nice and friendly

8

Nick

28 Nov 2025

·

Stayed 1 night

The room was very clean. Staff helpful and nice areas downstairs.

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Rooms

Room quality varies: some are spacious or have river views, but many feel dated, with small showers or weak water pressure, plus occasional noise or temperature issues from single‑glazed windows and no air conditioning. Mattress comfort and in‑room Wi‑Fi are inconsistent.

Related guest reviews

6

qi Feng

23 May 2025

·

Stayed 2 nights

Good location. The room with nice views of Llangollen.

6

alan

2 May 2025

·

Stayed 2 nights

My room was as far away as you could walk in the old building and the shower was small, so narrow I had to suck it in bigtime and turn sideways to get in and out while protecting the little fella, but it served its purpose. Breakfast was great, so much to choose from. Good bar too. The staff were brilliant very accomodating. I would go back but get a different room.

6

David

13 Apr 2024

·

Stayed 1 night

The bed really needed the mattress replaced as it was lumpy and uneven. The room was OK, and breakfast was included.

8

Nigel

18 Aug 2025

·

Stayed 1 night

Check in quick and simple, room was large clean and comfortable. TV missing a few freeview channels, but thats the only issue.

10

Philip

1 Jun 2025

·

Stayed 2 nights

Nice stay in conveniently located hotel. Reasonably sized car park but can fill up quickly and on street parking not good. Only single-glazed windows (presumably because hotel is in a conservation area?) so external noise levels quite high at times

8

Si

24 Nov 2025

·

Stayed 1 night

Good parking spacious room great location

4

Lisa

13 Aug 2025

·

Stayed 1 night

Great location but the hotel needs an upgrade. Beds and pillows are very uncomfortable and the lack of air conditioning left us sweltering until morning. Love the history of the hotel but it seems understaffed and is quite dated. Breakfast is a bonus!

8

Brenda

23 Aug 2024

·

Stayed 3 nights

Loved the history and view from our room, breakfast was amazing, staff were outstanding. Poor water pressure in the shower, pub noise can be very noisy. I would look for a quiter place next time.

4

Chris

1 Jun 2024

·

Stayed 3 nights

Over priced hostel not hotel ,dated room, dated bathroom, water from tap was stronger than shower…. How they can charge £110 a night I’m amazed

8

Jackson

21 Jul 2025

·

Stayed 3 nights

With luck there will be few hot days, but without air conditioning or fans the hot days are miserable in a small room. Especially because the authorities have limited the degree the window can be open.

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Service

Staff are widely praised as friendly and helpful. However, the hotel can be short‑staffed at peak times, causing slow service at breakfast or the bar.

Related guest reviews

2

Stephen

31 May 2025

·

Stayed 1 night

Car park rammed, had to park a distance away and pay. Room very small, bathroom very dated. Only one person serving at bar when busy. Too much wrong for the price quoted, will not be booking this hotel again

8

Mark

1 May 2025

·

Stayed 1 night

Excellent hotel all staff friendly and helpful

10

Dianne

13 Aug 2023

·

Stayed 3 nights

Lovely hotel in an excellent location. Our room overlooked the River Dee so was a quiet room. There is a lovely beer garden overlooking the river which we were able to make use of. The staff were friendly and helpful. We also had 2 good evening meals at the hotel. The food was excellent but the service was slow on the Friday evening.

10

JAMES

11 Apr 2024

·

Stayed 1 night

The staff there are very obliging and will answer any questions about the area.

8

S

16 Aug 2025

·

Stayed 2 nights

Everything was brillant. Our only complaint was the hotel was very short staffed. Ie got a room for my daughter and her partner which was a really nice one. Only fault there was no bed clothes and toiletries. Luckily there was another one available. The staff were brilliant. But sadly short on numbers.

6

Gary

29 Aug 2025

·

Stayed 1 night

First of all I would like to say that the breakfast was absolutely wonderful, I think the staff were very nice apart from one member of staff who obviously had a evening off before work next day because I recognize him . I went to the bar waiting to be served but he came back from wherever thought I was rude by standing in this place I could tell this from his reaction on his face I moved to the other side of a bar I think he works early morning exception area , just felt uncomfortable . But on a lighter note the other staff was absolutely wonderful very clean Hotel very nice what let it down was bedroom number2, very very small very claustrophobic so that is why I've only given a few stars would I stay here again probably No

10

Kevin

12 Jul 2024

·

Stayed 3 nights

The staff were welcoming, friendly and very efficient. We will return, and would happily recommend The Hand Hotel.

10

Thomas

11 Jul 2025

·

Stayed 1 night

Great location, all the staff were super friendly and helpful, would happily stay again

6

dennis

10 Aug 2025

·

Stayed 3 nights

Staff very friendly however not enough to cope with breakfast . Would have liked freshly cut fruit to go with the yoghurt and tea pots for the tea. Parking could be an issue. Overall a pleasant stay.

10

Nikki

31 Jul 2025

·

Stayed 1 night

Staff was so friendly and helpful. great value hotel

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Location

Excellent central riverside location close to shops and attractions, with scenic views.

Related guest reviews

6

qi Feng

23 May 2025

·

Stayed 2 nights

Good location. The room with nice views of Llangollen.

8

Philip

25 May 2024

·

Stayed 4 nights

Comfortable and convenient

10

Peter

30 Aug 2024

·

Stayed 1 night

Nice quiet hotel with a nice clean room. Excellent position for the town center and all its amenites.

8

Paul

9 Aug 2023

·

Stayed 1 night

Room was comfortable although perhaps looking a little tired and unloved. Hotel was very convenient with excellent parking facilities. Breakfast was very good and staff were on the whole very helpful. The major feature for this hotel is the outdoor drinks/food area at the front over looking the river and a delightful garden. Well done Hand Hotel!

8

Dave

4 Oct 2023

·

Stayed 2 nights

Very traditional hotel - not spoilt by big modern ‘improvements’. Staff efficient and friendly. Fantastic location for the view and local facilities which were exceptionally good.

10

Jess

14 Jul 2024

·

Stayed 1 night

Beautiful hotel, lovely position by the river, service and food 🌟

10

Philip

1 Jun 2025

·

Stayed 2 nights

Nice stay in conveniently located hotel. Reasonably sized car park but can fill up quickly and on street parking not good. Only single-glazed windows (presumably because hotel is in a conservation area?) so external noise levels quite high at times

8

PETER

4 Aug 2023

·

Stayed 2 nights

Great location on river,comfortable room,close to shops,heritage railway,would stay again.

8

Si

24 Nov 2025

·

Stayed 1 night

Good parking spacious room great location

8

Paul

26 May 2024

·

Stayed 4 nights

We really enjoyed our stay at the Hand Hotel. It’s a very comfortable hotel with friendly helpful staff. The location and the view over the river Dee are excellent and we loved the riverside patio area. We will return

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Dining

Breakfast is consistently rated very good to excellent with a good choice. Evening meals are generally enjoyed, though there are occasional issues such as a closed kitchen or slow service.

Related guest reviews

8

Gillian

7 Mar 2024

·

Stayed 1 night

Lovely little hotel overlooking the river in the centre of Llangollen. Staff are very welcoming and the rooms are good with comfortable beds. The en-suite bathroom was quite small though and in need of updating but everywhere was clean. The only real issue was the draughty windows that didn’t close properly and the room was quite cold but an extra electric radiator was in our room and worked well at warming us up. Breakfast was lovely with a great choice of good quality food. Would definitely return.

6

David

17 Nov 2023

·

Stayed 1 night

Great breakfast. We booked this hotel as there was a restaurant and as it was a Monday night we were certain of getting a meal. Unfortunately the kitchen was closed and we were reduced to a Coop sandwich. They had our email so could have informed us in advance so we could have made alternative arrangements. Shame as otherwise very good

10

C

3 Jun 2024

·

Stayed 1 night

Lovely hotel, nice and clean. Staff very friendly and catered very well for allergies. Food was delicious (would highly recommend the lamb shank)

10

Dianne

13 Aug 2023

·

Stayed 3 nights

Lovely hotel in an excellent location. Our room overlooked the River Dee so was a quiet room. There is a lovely beer garden overlooking the river which we were able to make use of. The staff were friendly and helpful. We also had 2 good evening meals at the hotel. The food was excellent but the service was slow on the Friday evening.

8

Reg

11 Aug 2024

·

Stayed 1 night

Good Hotel,Great Location,Great Breakfast.

6

Gary

29 Aug 2025

·

Stayed 1 night

First of all I would like to say that the breakfast was absolutely wonderful, I think the staff were very nice apart from one member of staff who obviously had a evening off before work next day because I recognize him . I went to the bar waiting to be served but he came back from wherever thought I was rude by standing in this place I could tell this from his reaction on his face I moved to the other side of a bar I think he works early morning exception area , just felt uncomfortable . But on a lighter note the other staff was absolutely wonderful very clean Hotel very nice what let it down was bedroom number2, very very small very claustrophobic so that is why I've only given a few stars would I stay here again probably No

10

Gerald Mark

8 Mar 2024

·

Stayed 1 night

We only stayed the one night and it was a very good stay,requested a river view and we got one. Breakfast was very good and really enjoyed it.

6

dennis

10 Aug 2025

·

Stayed 3 nights

Staff very friendly however not enough to cope with breakfast . Would have liked freshly cut fruit to go with the yoghurt and tea pots for the tea. Parking could be an issue. Overall a pleasant stay.

10

Dennis

11 Sept 2023

·

Stayed 1 night

Good historic hotel. Lots of quirky features. Evening meal and breakfast very tasty. Nice views of the river Dee.

10

Tracey

13 Jul 2024

·

Stayed 1 night

Lovely twin room comfortable beds with nice clean bathroom. Grate breakfast, very friendly staff.

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AI-generated summary based on recent guest reviews

Month	Average price
January	US$87
February	US$78
March	US$81
April	US$92
May	US$102
June	US$116
July	US$123
August	US$106
September	US$133
October	US$97
November	US$85
December	US$95

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6 $74	7 $102	8 $112	9 $100	10 $100	11 $148	12 $146
13 $100	14 $73	15 $73	16 $105	17 $74	18 $114	19 $125
20 $74	21 $74	22 $74	23 $74	24 $75	25 $133	26 $159
27 $88	28 $88	29 $89	30 $89

Su	Mo	Tu	We	Th	Fr	Sa
				1 $100	2 $117	3 $126
4 $100	5 $102	6 $110	7 $110	8 $101	9 $127	10 $164
11 $113	12 $76	13 $76	14 $100	15 $102	16 $127	17 $126
18 $119	19 $102	20 $102	21 $102	22 $102	23 $110	24 $110
25 $84	26 $93	27 $93	28 $93	29 $93	30 $110	31 $109

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Monthly average prices

About this property

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What guests think

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