Name: The Social Hub San Sebastián
Address: Hermanos Otamendi 11, barrio de Riberas de Loiola, Amara, San Sebastián, Donostialdea/Donostia-San Sebastián, Basque Country, Spain, San Sebastián, Gipuzkoa Province, ES
Price range: $69–$436 per night
Rating: 8.7

What guests think

At The Social Hub San Sebastián, travellers highlight a modern, well-designed space with excellent amenities like a big gym, rooftop pool, and free laundry, alongside generally clean rooms and friendly staff, creating a lively, community-oriented atmosphere.

The location is outside the old town, but frequent buses and a 20–30 minute walk make access straightforward for most. Breakfast and on-site dining receive plenty of praise, though some guests note crowding at peak times and occasional quality or menu inconsistencies. A minority mention service hiccups (online check-in, front-desk responsiveness) and room niggles such as weak A/C, lumpy pillows, or mechanical noise. Best for travellers who value amenities and don’t mind staying slightly out of the centre.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Standout facilities include a large, well-equipped gym, a rooftop pool and terrace, and free self-service laundry; there are also coworking areas, bike storage/rental, and on-site parking (paid). At busy times the pool, laundry and some shared spaces can feel crowded or close early.

Related guest reviews

8

Christine

Jun 18, 2025

·

Stayed 1 night

Great roof top with pool and lounge. The facilities with laundrymat, interior, coworking space, food and drinks were great. The only thing is the walking distance to old town is 30 minutes away, but I would stay again.

10

Andrew

Sep 22, 2025

·

Stayed 2 nights

Parking right outside the modern hotel 4eu a night. Great gym, swimming pool. Large open shared spaces. Great bedroom and v good shower. Fabulous breakfast. Very convenient for visiting San Sebastián.

10

Jane

May 27, 2025

·

Stayed 1 night

Super hotel - lovely rooms, great breakfast and rooftop pool is perfect. Bike storage and free laundry facilities an added extra - can’t recommend enough

10

Jon

Jun 16, 2025

·

Stayed 2 nights

Super hotel, facilities and staff. With rented bicycles it is easy to get downtown with a lot dedicated cycle lanes.

4

Waing

Sep 16, 2025

·

Stayed 4 nights

Liked the facilities - gym, co-working, shared kitchen, gym, rooftop pool, etc. Hospitality has a way to go though. The staff at check-in & front desk was a bit off putting - a bit too cool for school. They can't seem to go outside of their assigned roles when answering inquiries. Tried to ask cleaning staff for help in English. They reply we don't speak English & walked away rather than try to communicate and accommodate. There was only one pillow per person and they were lumpy. The mattress seemed fine but after a night of two, the combination of the pillows & the mattress gave both of use neck, shoulder & spinal aches. The cleaning staff didn't seem to vacuum the carpet well - there was noticeable items on the floor that should have been picked up with an easy sweep. The location was out of the way from the city center & the old town. There was a bus close by that runs about every 15 minutes. Dia was close by & some pintxo places. Not a lot of variety though.

10

Alexander

Jul 5, 2025

·

Stayed 2 nights

Great breakfast buffet! One of the largest hotel gyms I have encountered. The rooftop pool is super. Friendly service and everything is immaculately clean. The only thing I can fault is the location. It's a bit removed from the things you'd want to see in San Sebastian (the beach and the old town)

10

Elizabeth

May 5, 2025

·

Stayed 2 nights

Great hotel. Easy to get to the city centre, new amenities including a state of the art gym!

8

Alexis

Sep 27, 2025

·

Stayed 5 nights

Very functional, if that’s what you’re looking for. Free laundry machines and a large gym were nice perks. Everything works and is clean. Not at all romantic or tasteful in decor, if that’s what you prefer. I wouldn’t come here on a honeymoon, but as a base camp for other activities it works well. Outside of the city center though (25 minute walk). Scrambled eggs at breakfast need work.

8

Sean

Aug 14, 2025

·

Stayed 4 nights

The Social Hub was a fun place to stay and the amenities were great; free laundry room, a well equipped gym, a nice rooftop garden and swimming pool, a communal kitchen and dinning space, a good restaurant, recreation areas and lounges. Our room was very clean and comfortable.

10

taeni

Oct 2, 2025

·

Stayed 3 nights

Tolle und moderne Unterkunft am Rande von San Sebastian, beste Anbinding in die Stadt mit vielen Bussen. Das Konzept des Social Hubs ist genial und es ist mit Leben gefüllt. Der Pool am Dach ist genial, super bequeme Liegen. Das Frühstück hat alles was man braucht. Von Deftig bis Süß!

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Cleanliness

Cleanliness is praised across reviews, with rooms and public areas described as very clean. A few guests report lapses like missed vacuuming, dusty spots or limited towel changes.

Related guest reviews

8

jorge

Jul 24, 2025

·

Stayed 4 nights

Clean, great gym, central enough without being in the center of the tourist area. The daily room cleaning was a bit iffy (they missed a day, the other days I’d find empty bottles that they didn’t clean), but other than that a solid spot in San Sebastián. I’d stay there again.

8

P

Nov 29, 2024

·

Stayed 1 night

No laundry bag. Bathroom could have been cleaner. Bed very good. Hotel bar shut by 11:15

10

julio

Sep 4, 2025

·

Stayed 2 nights

The facilities are top-notch, everything was exceptionally clean, and the atmosphere was both relaxing and welcoming. The attention to detail in maintaining the property really stood out. Highly recommended for anyone looking for comfort and quality!

4

Waing

Sep 16, 2025

·

Stayed 4 nights

Liked the facilities - gym, co-working, shared kitchen, gym, rooftop pool, etc. Hospitality has a way to go though. The staff at check-in & front desk was a bit off putting - a bit too cool for school. They can't seem to go outside of their assigned roles when answering inquiries. Tried to ask cleaning staff for help in English. They reply we don't speak English & walked away rather than try to communicate and accommodate. There was only one pillow per person and they were lumpy. The mattress seemed fine but after a night of two, the combination of the pillows & the mattress gave both of use neck, shoulder & spinal aches. The cleaning staff didn't seem to vacuum the carpet well - there was noticeable items on the floor that should have been picked up with an easy sweep. The location was out of the way from the city center & the old town. There was a bus close by that runs about every 15 minutes. Dia was close by & some pintxo places. Not a lot of variety though.

10

Miriam

Dec 29, 2025

·

Stayed 1 night

Hotel a las afueras de la ciudad. Habitación y zonas públicas limpias e impecables. Una pena que no sea verano para utilizar su piscina. Volveríamos a repetir.

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10

Alejandro

Jun 11, 2024

·

Great hotel, friendly staff, very clean.

8

Sheryl

Oct 9, 2025

·

Stayed 2 nights

feels clean and updated

10

Jose Erwin

Jul 30, 2025

·

Stayed 4 nights

Clean

10

marvin

Oct 18, 2025

·

Stayed 1 night

Chambre, personnel et endroit parfait. Nous sommes maniaques et l’endroit etait super propre

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8

Aki

Sep 12, 2025

·

Stayed 2 nights

施設は新しく、綺麗で清潔でした。洗濯機が無料で使用できるので、大変助かりました。清掃は毎日ありますが、タオル交換はありません。

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Rooms

Rooms are modern, comfortable and often spacious, with practical layouts and good showers. Some guests find them a bit sparse and note issues like weak A/C, lumpy pillows, mechanical noise or motorway views, plus occasional tech glitches (e.g., TV).

Related guest reviews

10

Avangela Ruth

Jan 3, 2025

·

Stayed 22 nights

Very new, very clean, liked the coworking/living concept. Staff really nice. Restaurant is great. Free laundry a bonus. I stayed for 3 weeks in winter so can’t comment on the rooftop & pool. It’s away from the town which is the only downside. The view is of a motorway. 20 min bus into town is ok though

8

Mercedes

Jul 18, 2025

·

Stayed 9 nights

The hotel was beautiful and the room was spacious. My only complaint is the AC. It was 94 degrees outside and our AC did not work well. The room was really hot.

8

Simon

Jun 9, 2024

·

Stayed 1 night

Room was clean but some of the building still under construction. Gym will be very good when done. The hotel limits the in room temperature control, I expect to save energy, but it means the room was too hot (even in San Seb weather!) and could not be cooled. In room coffee was slightly muddy water, and the sheets were scratchy / low quality.

10

Vicki

Apr 8, 2025

·

Stayed 2 nights

Absolutely fantastic place , rooms were brilliant, comfortable and spacious

10

Julie

Oct 21, 2025

·

Stayed 3 nights

Room small but very comfortable and clean. The gym is outstanding. Dis not try their breakfast

8

Merlin

Oct 13, 2024

·

Stayed 1 night

Das Zimmer mit der Stadtblick war ein bisschen hellhörig, aber nicht so schlimm, ansonsten alles gut

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8

Alexis

Sep 27, 2025

·

Stayed 5 nights

Very functional, if that’s what you’re looking for. Free laundry machines and a large gym were nice perks. Everything works and is clean. Not at all romantic or tasteful in decor, if that’s what you prefer. I wouldn’t come here on a honeymoon, but as a base camp for other activities it works well. Outside of the city center though (25 minute walk). Scrambled eggs at breakfast need work.

8

Jimmy

Nov 5, 2025

·

Stayed 2 nights

Great staff, fantastisc breakfast and nice big rooms. It is a short walk from the old city (2,4 km) but we will stay there againg

10

Jeffrey

Jun 9, 2024

·

Stayed 3 nights

Chromecast on the tvs is a very nice touch. Raised an issue with a broken hair dryer, they fixed it for us!

8

Jaime

Aug 30, 2024

·

Stayed 2 nights

Unfortunately TV was not working during our stay

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Service

Staff are frequently described as friendly and helpful. Some guests experienced inconsistent front-desk support, issues with online check-in or late check-out fees, and occasional delays when busy.

Related guest reviews

6

Shailen

Jun 19, 2025

·

Stayed 3 nights

The reception staff were not knowledgable nor very helpful. The restaurant and house keeping staff were excellent. We asked for a 1 hour late checkout and were told it would be €25 for the hour. That has never happened to me. The hotel seemed more geared up for corporate and business events than a holiday hotel. The pool is very narrow and although it’s long enough for laps, when there are couples standing in the middle of it….. it’s unusable for swimming. I didn’t get in it once!!!!!

10

borislava

Oct 23, 2025

·

Stayed 4 nights

We loved everything. Staff was very friendly and helpful. Service was amazing. Rooms were very nice and clean . We will visit again

10

Padraic

Jun 9, 2025

·

Stayed 3 nights

Staff were super friendly and efficient. A beautiful hotel in a fabulous location to see San Sebastián. Would definitely recommend and will stay again.

10

PROSERFINA

Sep 12, 2025

·

Stayed 3 nights

Love the open interior layout that's connected as one space. Improve chef's cooking - natchos is horrible - thatjust mashed avocado with lemon, diced tomatoes, diced onions, grated cheese, ground beef sauteed with peppers, and tabasco. It tasted terrible. I love your caesar salad and buffet breakfast. Your front desk staff in lare noon needs to disaggregate himself from his laptop screen. He did not make my wake up call this am at 6am, but he fid make taxi reservation at 630am. He is too preoccupied and not fully present. Cafeteria staff is sometmes there also. You need to augment staff, they are too overwhelmed.

8

Adrian

Jul 7, 2025

·

Stayed 2 nights

Nice place, great staff. I went to the airport without my passport. I called them on my way back and they promptly got it from the safe and had it waiting for me. Only minor issue was their pillows. Most places in this price have feather pillows.

10

Alan

Nov 30, 2025

·

Stayed 1 night

This is an amazing hotel, just stunning design and attention to detail with amazing craftsmanship thrown in. Everything is so well thought out and put together. Wonderful staff and superb breakfast we can’t fault it on anything and we’ve stayed in top class hotels. We were sorry to leave but we will be back on our return journey.

4

Waing

Sep 16, 2025

·

Stayed 4 nights

Liked the facilities - gym, co-working, shared kitchen, gym, rooftop pool, etc. Hospitality has a way to go though. The staff at check-in & front desk was a bit off putting - a bit too cool for school. They can't seem to go outside of their assigned roles when answering inquiries. Tried to ask cleaning staff for help in English. They reply we don't speak English & walked away rather than try to communicate and accommodate. There was only one pillow per person and they were lumpy. The mattress seemed fine but after a night of two, the combination of the pillows & the mattress gave both of use neck, shoulder & spinal aches. The cleaning staff didn't seem to vacuum the carpet well - there was noticeable items on the floor that should have been picked up with an easy sweep. The location was out of the way from the city center & the old town. There was a bus close by that runs about every 15 minutes. Dia was close by & some pintxo places. Not a lot of variety though.

6

Heather

Jul 24, 2025

·

Stayed 2 nights

Unable to check in early. Unable to use the hotels pool and rooftop facilities whist the room was being prepared. The room we ended up with was the worst one in the hotel at the end of the hotel next to a small building site with works ongoing and a view of the work being carried out. The sound of SDS drills could be heard on the other side of the concrete wall. Breakfast is ok, nothing amazing. A small room for the size of the hotel so if you dont go at the right time you may have to que. Very intimate seating in certain areas of the room which for breakfast isnt the best in my opinion.

10

ian

Sep 14, 2025

·

Stayed 4 nights

always love the vibe of social hubs… great hotel and pool, easy to get to the old town via the bus or a nice walk. don’t bother doing the online check in, it doesn’t work and is just a waste of time.

10

Eduarda

Oct 21, 2024

·

Stayed 2 nights

Friendly and helpful staff. Sparkling clean . Top gym. Loved our stay

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Location

Set outside the city centre, typically 20–30 minutes on foot; bus 26 stops nearby and reaches the old town in about 10–15 minutes. Handy for drivers with on-site or nearby parking.

Related guest reviews

10

Giulio

Aug 18, 2025

·

Stayed 2 nights

Un'esperienza fuori dal comune: struttura modernissima, concepita per fungere non solo da albergo, ma anche da studentato, residence e spazio di smart e co-working. Colazione molto ricca. A 20 minuti a piedi dal centro e dalla stazione.

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8

Jananee

Jul 4, 2024

·

Stayed 2 nights

Spacious clean hotel, but location a little far from town centre

10

Sian

Jun 9, 2024

·

Stayed 2 nights

Booked this hotel for a first trip to San Sebastián and it did not disappoint. Rooms were spacious and modern, and the bar area (where you had breakfast) was light and airy. Have read some of the comments regarding the hotel location but obviously having done due diligence prior to our stay, we knew that we wouldn’t be in the centre. This wasn’t an issue - it was approximately 30 min walk into town or a very easy bus ride (bus 26 has a stop directly outside the hotel and stops on the central Boulevard). Would recommend and would stay here again

8

Marilou

Sep 18, 2025

·

Stayed 3 nights

This is a beautiful hotel located a few miles from the center of town but there bus #26 which is available every 15 minutes that takes people to town. My only issue is that I wish the hotel would mention this on their advertisement material. I think they will be more successful at marketing this place. The other thing that I would like to mention is that they offer free laundry wash & dry for guests. I believe there was also a mention of free food somewhere. Can't recall. But overall we are quite happy and would love to stay here again in the future. Love the concept!

8

Alan

Sep 3, 2025

·

Stayed 3 nights

Excellent hotel. Very good breakfast. Friendly, efficient staff. Just a bit far from the centre although there is a fairly good bus service. .

10

Aaron

Sep 1, 2025

·

Stayed 3 nights

A great hotel situated a half hour walk / 15 minute bus ride from the centre of San Sebastián (number 26 which leaves from the street behind the hotel). The rooms were in great condition as were the hotel facilities. The gym was great, and pool area was spacious with plenty of sitting room. The location being a bit far out from the centre is made up for by the hotel.

10

Graeme

May 14, 2025

·

Stayed 2 nights

Great location, a 30 minute walk or short bus ride away from the old town. Excellent facilities & very friendly service. On site parking in the underground car park for 20euros was good & a great place to leave the car, out of harms way. Gym, roof pool & open air terrace & cafe also on the site. Felt safe & non threatening in the locality as well.

10

Dinand

Jun 24, 2024

·

Stayed 3 nights

Erg hulpzaam en vriendelijke staff.Ook het restaurant is van een goed niveau. Hotel is schoon , modern en ruim. Een aanrader. De bus naar het centrum dtopt voor de deur. Je bent er in 10 minuten.

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10

Alexander

Jul 5, 2025

·

Stayed 2 nights

Great breakfast buffet! One of the largest hotel gyms I have encountered. The rooftop pool is super. Friendly service and everything is immaculately clean. The only thing I can fault is the location. It's a bit removed from the things you'd want to see in San Sebastian (the beach and the old town)

8

Jimmy

Nov 5, 2025

·

Stayed 2 nights

Great staff, fantastisc breakfast and nice big rooms. It is a short walk from the old city (2,4 km) but we will stay there againg

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Dining

Breakfast is widely praised for quality and variety, and the bar/restaurant are convenient. Feedback notes occasional crowding, limited menu items, or uneven dishes.

Related guest reviews

6

Karla

Jul 25, 2024

·

Stayed 3 nights

El check in muy bueno, las habitaciones bien. Creo que el precio - calidad no es adecuado. Las habitaciones solo se hace la cama y nada más. El servicio del restaurante en las mañanas es deficiente, no levantan platos, limpian mesas, una de las máquinas de café descompuesta y por lo tanto se hacen largas filas. Se solicitan tazas para café y la respuesta es “se están lavando”. El restaurante en la noche se cierra temprano y no hay bar. La alberca igual se cierra temprano.

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10

Andrew

Sep 22, 2025

·

Stayed 2 nights

Parking right outside the modern hotel 4eu a night. Great gym, swimming pool. Large open shared spaces. Great bedroom and v good shower. Fabulous breakfast. Very convenient for visiting San Sebastián.

10

PROSERFINA

Sep 12, 2025

·

Stayed 3 nights

Love the open interior layout that's connected as one space. Improve chef's cooking - natchos is horrible - thatjust mashed avocado with lemon, diced tomatoes, diced onions, grated cheese, ground beef sauteed with peppers, and tabasco. It tasted terrible. I love your caesar salad and buffet breakfast. Your front desk staff in lare noon needs to disaggregate himself from his laptop screen. He did not make my wake up call this am at 6am, but he fid make taxi reservation at 630am. He is too preoccupied and not fully present. Cafeteria staff is sometmes there also. You need to augment staff, they are too overwhelmed.

10

CADET

Oct 24, 2025

·

Stayed 2 nights

L'établissement est situé a proximité du centre-ville. Le parking est disponible au prix de 20€/nuitée. Une fois garer nous avons pu nous déplacer en bus et même à pied. Petit déjeuner excellent. Laverie accessible gratuitement depuis l'application de l'hôtel.

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10

Alan

Nov 30, 2025

·

Stayed 1 night

This is an amazing hotel, just stunning design and attention to detail with amazing craftsmanship thrown in. Everything is so well thought out and put together. Wonderful staff and superb breakfast we can’t fault it on anything and we’ve stayed in top class hotels. We were sorry to leave but we will be back on our return journey.

10

KOKI

Jul 24, 2025

·

Stayed 1 night

ホテルのスタッフ、朝食、サービス非常に良かったです。特にランドリーサービスがあることがとても助かりました。スペインで泊まったホテルの中で、最も朝食のレパートリーや味が良かったです。ホテルのすぐ使ったらバスでサンセバスチャンのバルエリアにもすぐ向かうことができました。

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8

Alexis

Sep 27, 2025

·

Stayed 5 nights

Very functional, if that’s what you’re looking for. Free laundry machines and a large gym were nice perks. Everything works and is clean. Not at all romantic or tasteful in decor, if that’s what you prefer. I wouldn’t come here on a honeymoon, but as a base camp for other activities it works well. Outside of the city center though (25 minute walk). Scrambled eggs at breakfast need work.

8

Jimmy

Nov 5, 2025

·

Stayed 2 nights

Great staff, fantastisc breakfast and nice big rooms. It is a short walk from the old city (2,4 km) but we will stay there againg

8

eugenio

May 22, 2024

·

Stayed 1 night

Everything was great except for the buffet. I paid $15 for food that cold. I would never eat that food again under circumstances.

10

Roman

Oct 3, 2025

·

Stayed 2 nights

Modern hotel, parking right at the venue, friendly staff, good breakfast

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AI-generated summary based on recent guest reviews

Month	Average price
January	$63
February	$66
March	$78
April	$116
May	$176
June	$198
July	$262
August	$261
September	$219
October	$135
November	$88
December	$77

Su	Mo	Tu	We	Th	Fr	Sa
				1 $130	2 $216	3 $303
4 $110	5 $124	6 $102	7 $139	8 $155	9 $143	10 $237
11 $126	12 $130	13 $77	14 $88	15 $102	16 $114	17 $144
18 $82	19 $85	20 $89	21 $82	22 $86	23 $114	24 $145
25 $69	26 $78	27 $80	28 $85	29 $97	30 $106	31 $110

The Social Hub San Sebastián

Prices for The Social Hub San Sebastián

Monthly average prices

About this property

Location

Room options

Standard Room

Executive Double Room

Standard Single Room

Suite

Deluxe Double Room

Executive Room

Executive Studio

Standard Double Room, Mobility Accessible

Guest reviews of The Social Hub San Sebastián

What guests think

Property Policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about The Social Hub San Sebastián

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19 $436
20 $255	21 $357	22 $277	23 $256	24 $226	25 $222	26 $226
27 $117	28 $142	29 $146	30 $156