Candeo Hotels Osaka The Tower
Property description
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and concierge services.
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Guest reviews
8.9
Fabulous
Based on 8,967 verified reviews
What guests think
AI-generated summary based on recent guest reviews
At Candeo Hotels Osaka The Tower, travellers consistently praise the spectacular rooftop onsen and views, modern interiors, and generally clean, comfortable rooms, while noting a central, transit-friendly location that makes moving between Umeda, Namba and sights straightforward.
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10
Nora
last week
·
Stayed 2 nights
Clean spacious room with an amazing view. Staff was extremely helpful and very easy to travel to. Wished the lobby space, times, and usage was a bit more clear but that could have been on us. However, overall it was a great spot for us to stay in Osaka.
Clean spacious room with an amazing view. Staff was extremely helpful and very easy to travel to. Wished the lobby space, times, and usage was a bit more clear but that could have been on us. However, overall it was a great spot for us to stay in Osaka.
4
USAMA
last week
·
Stayed 4 nights
The hotel and staff are lovely, the views afforded are alright but nothing special (as you can imagine, all high rise hotels in Osaka have a similar view). Rooms were clean and service by the cleaners impeccable, I can't fault them at all. Where I struggle to justify ever staying here again is its value for money- this room costs more than double a similar sized one in a similar spec hotel will, but for what reason? There did not appear to be any laundry valet, mobile ordering for service items, i.e rentals (I did see the option for food however) and in general, as nice as the room and view was, it was no better than other 4-stars I have stayed in through the Umeda area. The elevator system is clumsy at best, and during busy periods (check in & check out) the elevator wait can become significant due to the building design. The closest station is Yodoyabashi Station, which is convenient but again, why wouldn't I just save the money to stay in a room with better amenities & access and need to catch the subway from Umeda Stn instead? Something especially concerning was the addition of security barriers at the lobby to stop guests from stealing bathrobes and nightgowns... it makes you wonder what clientele the hotel group has attracted and again is off putting considering the price paid. There was quite literally nothing special about the hotel nor services that warrants the price-tag, and as such I wouldn't stay here again.
The hotel and staff are lovely, the views afforded are alright but nothing special (as you can imagine, all high rise hotels in Osaka have a similar view). Rooms were clean and service by the cleaners impeccable, I can't fault them at all. Where I struggle to justify ever staying here again is its value for money- this room costs more than double a similar sized one in a similar spec hotel will, but for what reason? There did not appear to be any laundry valet, mobile ordering for service items, i.e rentals (I did see the option for food however) and in general, as nice as the room and view was, it was no better than other 4-stars I have stayed in through the Umeda area. The elevator system is clumsy at best, and during busy periods (check in & check out) the elevator wait can become significant due to the building design. The closest station is Yodoyabashi Station, which is convenient but again, why wouldn't I just save the money to stay in a room with better amenities & access and need to catch the subway from Umeda Stn instead? Something especially concerning was the addition of security barriers at the lobby to stop guests from stealing bathrobes and nightgowns... it makes you wonder what clientele the hotel group has attracted and again is off putting considering the price paid. There was quite literally nothing special about the hotel nor services that warrants the price-tag, and as such I wouldn't stay here again.
10
Wilma
2 weeks ago
·
Stayed 1 night
Excellent stay, beautiful hotel , booked for dinner buffet & although the location & view were amazing the food was not warm & therefore disappointing for the price
Excellent stay, beautiful hotel , booked for dinner buffet & although the location & view were amazing the food was not warm & therefore disappointing for the price
10
GILBERTO
2 weeks ago
·
Stayed 2 nights
Great value, excellent breakfast, very comfortable room and a breathtaking onsen into the rooftop!
Great value, excellent breakfast, very comfortable room and a breathtaking onsen into the rooftop!
10
Jazmin
2 weeks ago
·
Stayed 3 nights
Beautiful hotel, great amenities and room! Would definitely stay here again.
Beautiful hotel, great amenities and room! Would definitely stay here again.
Dojimahama 1-1-27, Shinchi, Osaka, Osaka (and vicinity), Japan
Location
With a stay at Candeo Hotels Osaka The Tower in Osaka (Kita), you'll be within a 5-minute drive of Dotonbori and Osaka Station City. This luxury hotel is 2.3 mi (3.7 km) from Osaka Castle and 2.9 mi (4.7 km) from Kyocera Dome Osaka.
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