Seremonia Origen By Zamaia Tulum

El lugar muy bonito, para estar lo malo es que es muy difícil llegar en transporte, la calle donde se encuentra aún no está pavimentada y el agua de la alberca súper fría !!

Absolutely no soundproofing by construction or interior design. You will be able to hear your neighbors tapping the soup spoon on the pan at the stove. You’ll hear farts/sneezes & Furniture scraps on the floor… the electric goes out just after dawn on heavy rain, AND for nearby construction (will last all day) and occasionally the whole town of Tulum goes without electricity or internet from 7am-3pm. Do not expect staff to make a public notice of the electricity outage. This is a cooperative with different businesses having responsibility for different aspects of the resort. Don’t expect them to cooperate with each other or you. Good luck trying to use the gym.

The property and staff are excellent. The standard room has a huge glass door that provides wonderful natural light. The kitchen has basics like sauce pots with lids, cooking and eating utensils (with a veggie peeler and corkscrew, cutting board; large curving knife, butchers knife, and bread knife, no paring knife or fruit knife in my room although the knife shell has spaces for the whole set) set of four for glassware: (wine, whiskey, shots, coffee cups); set of three for plateware (bowls, side plates and main plate). Set of four: soup spoon, main fork, butter knife, teaspoon; no serving utensils. Dish soap, sponge, drying towel with drying rack provided. No restrictions on bringing your own coffee maker. However, the electronic stove top only seems to work well with the provided sauce pots. A personal frying pan cannot be used as the stovetop gives “error” and shuts off. The garden has a well maintained path with a clean pool center. Amenities are well suited to this luxury apartment complex. There are two vending machines with booze, soda, water, snacks. Coin operated. Main desk communication is best during office hours Mon-Fri via WhatsApp. Wi-Fi and electricity has been excellent outside of the predictable outages that occur only after a heavy rain, just after dawn& it is quickly restored, has not been inconvenient for me personally. Staff interaction has been few, yet enjoyable and pleasant. Pro tip: turn on bathroom fan while showering to prevent fire alarm.

Pools are refreshing and rooftop jacuzzi is nice

Instalações novas, confortáveis, mas distante da praia, com acesso por rua precária, piscina com água gelada e com travesseiros e lençóis com cheiro um pouco desagradáveis

Es muy bonito todo, súper tranquilo, pasamos una semana muy cómodos. Estuvimos en planta baja, se los recomiendo por el espacio extra y la peña piscina privada. Me encantaron los espacios, todo muy lindo, la alberca está divina, el roof con jacuzzis, gym, las area para pasar el rato al aire libre están divinas. Nosotros llevamos auto y no tuvimos ningún problema para movernos. El lugar está un poquito alejado (no mucho) pero tener cómo moverte ayuda mucho.

Highly recommended, pool is great, rooms are comfortable with A/C units.. power went out due to weather but staff was very attentive. I recommend starting conversation through app as soon as arriving in case you have any questions.

Me tocó quedarme con mi familia en el tercer piso, la habitación está muy bien, la limpieza, el único inconveniente la escaleras, las únicas escaleras en el complejo son del caracol y no cuentan con elevadores, y para colmo de ser en forma de caracol los peldaños muy pequeños, así que mi esposo al bajar las escaleras se resbaló horrible tuvo un esguince, así que todo nuestro regreso a casa fue un calvario, y a la fecha mi esposo continúa con reposo y tratamiento, ojalá puedan poner un elevador o cambiar de escaleras.

Pésimo atención! No tenia AC , ni electricidad en TV , al día siguiente no tenía agua caliente ! La respuesta fue nula ! Avisé a tiempo y nunca fueron a resolverme !

No cuenta con Elevador y si traen una persona de la tercera edad es una tortura subir las escaleras hacia los cuartos cuary

Es una propiedad linda, funcional y cómoda. Solo diría que le falta un poco más de iluminación, sábanas de mejor calidad, que el baño no se inunde y no huela mal y secador de cabello de potencia. Por lo demás todo bien, el aire acondicionado funciona perfecto, el tamaño está bien, fácil ingreso, seguro

Bonito, limpio, instalaciones nuevas. Bello diseño y alberca muy linda. Personal atento.

Instalações novas, confortáveis, mas distante da praia, com acesso por rua precária, piscina com água gelada e com travesseiros e lençóis com cheiro um pouco desagradáveis

hermoso lugar, buena ubicación y habitaciones limpias y bonitas, buena comunicación con el anfitrión

Great place, very clean and secure. Staff (Andrès) was very helpful! I recommand strongly this place! 👍👍

The room they give was at the third floor and no elevator I ask one room on first floor and they charge 250 pesos extra to get it , I book two night and stay anly one, and the rood was in bad condition The room was dusty.

Easy to get in, very clean and serene. Many thanks for a peaceful stay. The plunge pool was lovely. The owners were very informative and responsive - even on New Year's Eve! I plan to book again, soon.

Muy limpio, instalaciones nuevas. Bello diseño y alberca muy linda. Personal atento.

The ambiance was great. The cleanliness, not so much. The sheets were dirty, there were waterbugs, alive and dead in the room. The pool was filthy but the hotel was accommodating when we told them about the pool. By the time we noticed the sheets were dirty, the cleaner had gone home for the day (at 5pm) so that was annoying. There was also a foul, sour smell wafting in the halls. The system used to pay was horrible so its best to pay in cash when possible. The hotel itself is very beautiful I just wish they had more cleaners to assist. We saw 1 cleaner everyday for short hours & once she left no one else had access to the cleaning supplies. Also note that they do not provide clean towels daily like most hotels and no wash cloths. The hotel is in a rwmote area so its best to rent transportation otherwise, most stores/dining is about a 20+ min walk. BRING BUG SPRAY! lots of construction neing done nearby which finishes arouns 6-7pm so before that time, it may be a little noisy. The staff were all really sweet here. I think with more cleaning help this hotel can easily be 5 stars.

Me tocó quedarme con mi familia en el tercer piso, la habitación está muy bien, la limpieza, el único inconveniente la escaleras, las únicas escaleras en el complejo son del caracol y no cuentan con elevadores, y para colmo de ser en forma de caracol los peldaños muy pequeños, así que mi esposo al bajar las escaleras se resbaló horrible tuvo un esguince, así que todo nuestro regreso a casa fue un calvario, y a la fecha mi esposo continúa con reposo y tratamiento, ojalá puedan poner un elevador o cambiar de escaleras.

Absolutely no soundproofing by construction or interior design. You will be able to hear your neighbors tapping the soup spoon on the pan at the stove. You’ll hear farts/sneezes & Furniture scraps on the floor… the electric goes out just after dawn on heavy rain, AND for nearby construction (will last all day) and occasionally the whole town of Tulum goes without electricity or internet from 7am-3pm. Do not expect staff to make a public notice of the electricity outage. This is a cooperative with different businesses having responsibility for different aspects of the resort. Don’t expect them to cooperate with each other or you. Good luck trying to use the gym.

Très bel appartement

Cet établissement est tout neuf et très agréable, avec sa belle piscine et ses jaccuzis sur le toit. L'appartement était neuf et tres confortable. Le seul petit bémol est l'arrivée car la personne sur place ne gère pas les réservations. Il faut contacter quelqu'un qui vous donnr les instructions. Mais une fois ceci réglé, c'est très bien.

It was really good and beautiful hotel.

The property and staff are excellent. The standard room has a huge glass door that provides wonderful natural light. The kitchen has basics like sauce pots with lids, cooking and eating utensils (with a veggie peeler and corkscrew, cutting board; large curving knife, butchers knife, and bread knife, no paring knife or fruit knife in my room although the knife shell has spaces for the whole set) set of four for glassware: (wine, whiskey, shots, coffee cups); set of three for plateware (bowls, side plates and main plate). Set of four: soup spoon, main fork, butter knife, teaspoon; no serving utensils. Dish soap, sponge, drying towel with drying rack provided. No restrictions on bringing your own coffee maker. However, the electronic stove top only seems to work well with the provided sauce pots. A personal frying pan cannot be used as the stovetop gives “error” and shuts off. The garden has a well maintained path with a clean pool center. Amenities are well suited to this luxury apartment complex. There are two vending machines with booze, soda, water, snacks. Coin operated. Main desk communication is best during office hours Mon-Fri via WhatsApp. Wi-Fi and electricity has been excellent outside of the predictable outages that occur only after a heavy rain, just after dawn& it is quickly restored, has not been inconvenient for me personally. Staff interaction has been few, yet enjoyable and pleasant. Pro tip: turn on bathroom fan while showering to prevent fire alarm.

Apartamento moderno e bastante agradável. Comunicação bastante eficaz e sempre pronta a ajudar. Local bastante sossegado mas o caminho é em terra e com muitos buracos na estrada. Gostamos bastante da zona e não fica muito longe da praia

The room they give was at the third floor and no elevator I ask one room on first floor and they charge 250 pesos extra to get it , I book two night and stay anly one, and the rood was in bad condition The room was dusty.

Just a weird place to be for any extended time. Looks very nice on the surface but not actually designed for genuine resort luxury- utter lack of soundproofing means obnoxious guests will encroach upon everyone above/below/beside them.

Muy bello todo, respetando la naturaleza. Habitación super amplia y completa. Excelente atención y con todo lo que se necesita..

Highly recommended, pool is great, rooms are comfortable with A/C units.. power went out due to weather but staff was very attentive. I recommend starting conversation through app as soon as arriving in case you have any questions.

Cet établissement est tout neuf et très agréable, avec sa belle piscine et ses jaccuzis sur le toit. L'appartement était neuf et tres confortable. Le seul petit bémol est l'arrivée car la personne sur place ne gère pas les réservations. Il faut contacter quelqu'un qui vous donnr les instructions. Mais une fois ceci réglé, c'est très bien.

hermoso lugar, buena ubicación y habitaciones limpias y bonitas, buena comunicación con el anfitrión

En general es una buena opción de hospedaje, el personal es muy amable y atento, siempre tuvimos comunicación tanto por la app como por Whatsapp, la llegada es autónoma sin embargo te tienes que registrar en lobby del lugar, hay suficiente estacionamiento fuera del hospedaje, el vecindario es relativamente nuevo y no hay mucho ruido, está cerca de la zona hotelera, lo único negativo es cuando llueve ya que el acceso se vuelve bastante complicado.

Great place, very clean and secure. Staff (Andrès) was very helpful! I recommand strongly this place! 👍👍

Quiero expresar mi más sincero agradecimiento por la excelente atención y servicio que me brindaron durante mi estancia. Desde el momento de mi llegada, me sentí muy bien recibido y cómodamente atendido. La calidad de las instalaciones y el profesionalismo del personal hicieron que mi experiencia fuera aún más especial. Sin duda, recomendaré este hotel a mis amigos y familiares, y espero tener la oportunidad de regresar en el futuro. ¡Gracias por hacer de mi visita una experiencia inolvidable!

Easy to get in, very clean and serene. Many thanks for a peaceful stay. The plunge pool was lovely. The owners were very informative and responsive - even on New Year's Eve! I plan to book again, soon.

Muy bello todo, respetando la naturaleza. Habitación super amplia y completa. Excelente atención y con todo lo que se necesita..

La propiedad en buenas condiciones sólo no hay quien te de toallas para la alberca , Expedia hace la reservación pero tú tienes que transferir a una cuenta por qué no está hecha la reservación al 100%

Staff are very responsive to customer service

Pésimo atención! No tenia AC , ni electricidad en TV , al día siguiente no tenía agua caliente ! La respuesta fue nula ! Avisé a tiempo y nunca fueron a resolverme !

El lugar muy bonito, para estar lo malo es que es muy difícil llegar en transporte, la calle donde se encuentra aún no está pavimentada y el agua de la alberca súper fría !!

Instalações novas, confortáveis, mas distante da praia, com acesso por rua precária, piscina com água gelada e com travesseiros e lençóis com cheiro um pouco desagradáveis

En general es una buena opción de hospedaje, el personal es muy amable y atento, siempre tuvimos comunicación tanto por la app como por Whatsapp, la llegada es autónoma sin embargo te tienes que registrar en lobby del lugar, hay suficiente estacionamiento fuera del hospedaje, el vecindario es relativamente nuevo y no hay mucho ruido, está cerca de la zona hotelera, lo único negativo es cuando llueve ya que el acceso se vuelve bastante complicado.

Apartamento moderno e bastante agradável. Comunicação bastante eficaz e sempre pronta a ajudar. Local bastante sossegado mas o caminho é em terra e com muitos buracos na estrada. Gostamos bastante da zona e não fica muito longe da praia

Property is really nice and we enjoyed our stay. Only downside, which is warranted, the property and surrounding area is undergoing construction. I’m sure once that is completed, it will be a perfect

Blissful to be away from the noisy clubs and karaoke bars - silence is golden

Es muy bonito todo, súper tranquilo, pasamos una semana muy cómodos. Estuvimos en planta baja, se los recomiendo por el espacio extra y la peña piscina privada. Me encantaron los espacios, todo muy lindo, la alberca está divina, el roof con jacuzzis, gym, las area para pasar el rato al aire libre están divinas. Nosotros llevamos auto y no tuvimos ningún problema para movernos. El lugar está un poquito alejado (no mucho) pero tener cómo moverte ayuda mucho.

Amazing property but sadly located on an undeveloped part of the town with an unpaved road as its main entrance and far from stores or restaurants.

El lugar es hermoso muy tranquilo, armonioso, las instalaciones también y el personal muy atento ☺️ lo único malo es el camino, muchos posos y piedras, pero con paciencia se llega 🙏🤍

Lindo el lugar,un poco retirado pero muy bonito

The property and staff are excellent. The standard room has a huge glass door that provides wonderful natural light. The kitchen has basics like sauce pots with lids, cooking and eating utensils (with a veggie peeler and corkscrew, cutting board; large curving knife, butchers knife, and bread knife, no paring knife or fruit knife in my room although the knife shell has spaces for the whole set) set of four for glassware: (wine, whiskey, shots, coffee cups); set of three for plateware (bowls, side plates and main plate). Set of four: soup spoon, main fork, butter knife, teaspoon; no serving utensils. Dish soap, sponge, drying towel with drying rack provided. No restrictions on bringing your own coffee maker. However, the electronic stove top only seems to work well with the provided sauce pots. A personal frying pan cannot be used as the stovetop gives “error” and shuts off. The garden has a well maintained path with a clean pool center. Amenities are well suited to this luxury apartment complex. There are two vending machines with booze, soda, water, snacks. Coin operated. Main desk communication is best during office hours Mon-Fri via WhatsApp. Wi-Fi and electricity has been excellent outside of the predictable outages that occur only after a heavy rain, just after dawn& it is quickly restored, has not been inconvenient for me personally. Staff interaction has been few, yet enjoyable and pleasant. Pro tip: turn on bathroom fan while showering to prevent fire alarm.

Exepto la transportacion y la comida todo fabuloso

Amazing property but sadly located on an undeveloped part of the town with an unpaved road as its main entrance and far from stores or restaurants.

The ambiance was great. The cleanliness, not so much. The sheets were dirty, there were waterbugs, alive and dead in the room. The pool was filthy but the hotel was accommodating when we told them about the pool. By the time we noticed the sheets were dirty, the cleaner had gone home for the day (at 5pm) so that was annoying. There was also a foul, sour smell wafting in the halls. The system used to pay was horrible so its best to pay in cash when possible. The hotel itself is very beautiful I just wish they had more cleaners to assist. We saw 1 cleaner everyday for short hours & once she left no one else had access to the cleaning supplies. Also note that they do not provide clean towels daily like most hotels and no wash cloths. The hotel is in a rwmote area so its best to rent transportation otherwise, most stores/dining is about a 20+ min walk. BRING BUG SPRAY! lots of construction neing done nearby which finishes arouns 6-7pm so before that time, it may be a little noisy. The staff were all really sweet here. I think with more cleaning help this hotel can easily be 5 stars.