Name: Comfort Inn
Address: 3290 South Service Road, Burlington, Canada, Burlington, Ontario, CA
Price range: US$81–US$178 per night
Rating: 8.08

What guests think

At Comfort Inn, many travelers appreciate friendly service and decent value, while feedback is mixed on the building’s age and room upkeep; breakfast earns frequent praise, though the small space and occasional restocking gaps can be an issue.

Cleanliness comments range from very clean rooms to reports of musty or smoke odours, stained linens, and missed service during longer stays. Rooms are generally quiet and comfortable but feel dated, and some guests experienced noisy or hard to control heating/AC, worn fixtures, and patio-door or lock issues. Facilities are basic with free parking and no elevator, and the location is quiet off the QEW with limited walkability but easy drives to restaurants and Burlington GO. Expect a simple, budget-minded roadside stay.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Facilities are limited: the building has no elevator, which makes upstairs access and luggage handling difficult for some, and onsite parking is free.

Related guest reviews

8

Linda

27 Jul 2025

·

Stayed 1 night

Free parking and cleanliness

8

Orlando

13 Jan 2023

·

Stayed 19,365 nights

I liked the atmosphere and the quietness of the hotel the only thing that would benefit the hotel would be an elevator

6

Mohamed

21 Sept 2025

·

Stayed 1 night

Parking lot was not lit enough at night.

8

Heather

12 Jan 2025

·

Stayed 1 night

Elevators would be awesome...

8

Lee

26 Sept 2023

·

Stayed 8 nights

They do need a elevator.Very happy about the rest of the place.

10

Gina

14 Sept 2025

·

Stayed 1 night

we were very impressed with the South Service Rd Burlington , Ontario Comfort Inn. Good breakfast, nice facility inviting rooms, all round lovely. Our only complaint was, there is no elevator to the second floor, and my mom who is 95 yrs old has difficulty with the stairs. Especially having to carry luggage. The night staff was very helpful, and even though she had a broken arm, carried the one suitcase to the room.

10

JULIE A

5 Dec 2022

·

Stayed 1 night

The room was a little dated but it was clean and even being on the ground floor with a sliding glass door (nice in the summer I’m sure), we felt very safe. Our vehicle was parked just a few feet away (easy to load and unload our vehicle). Staff very friendly. This is our hotel of choice when visiting Burlington. We do not use amenities so can’t comment on them. Breakfast better than normal “free breakfast” hotels. Note no elevator and some stairs so make sure to mention this if accessibility is important to you.

6

Sharon

31 May 2025

·

Stayed 1 night

The property is older and therefore lacking some amenities. There is no elevator so if you don't want to haul luggage upstairs, then it is not for you. Check in was good but I found it very difficult to find any staff the times I went to the front desk (to locate a working ice machine and start car charge or check out?). The room itself was clean and the bed was comfortable.

8

Solomon

21 May 2024

·

Stayed 9 nights

No elevator

6

Barry

25 Sept 2024

·

Stayed 4 nights

Property was okay for the money. Very surprised that there was no elevator. No pool. Tv broke but was replaced very quickly. I would probably look for a different hotel next time.

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Cleanliness

Cleanliness feedback is mixed: many report very clean rooms, while others note musty or smoke odours, stained linens, hairs or mold, and that housekeeping is limited or missed during multi-night stays.

Related guest reviews

10

Timothy

8 Dec 2025

·

Stayed 3 nights

The staff was polite, my room was clean and it was a very quiet room.

6

Laura

8 Feb 2025

·

Stayed 2 nights

Sheet/blankets had some stains. Bathroom was grimy. Outdated. Cold. Definitely thin walls.

2

Melissa

12 May 2025

·

Stayed 1 night

Room was FILTHY. The hallway reeked of cigarette smoke. The room had dirty cobwebs hanging from the ceiling, the bathroom door around the door handle was black, there was an inch of dust covering the top of the mini fridge. Didn't even bother pulling the sheets back on the bed. Immediately walked back to the front desk and demanded a refund. Stayed at another hotel that was much cleaner. This property was so gross!

4

Amanda

10 Jun 2025

·

Stayed 1 night

Price is much too high for the damp smell, random banging all night (we were on the second floor so no floor above us). Hallways smelt moldy and stale. Just did not seem clean

10

Joan

29 Oct 2025

·

Stayed 1 night

Staff were very friendly and accommodating. Room was very clean and comfortable.

6

Laura

11 Oct 2025

·

Stayed 1 night

The room was ok but had a funky smell and was run down looking . Front desk staff was great. Made a few attempts to use my key and staff member yelled instructions from 5 doors down. Not exactly unfriendly but it was unprofessional. Ground floor room facing the highway was loud and the sliding door was jammed and difficult to open, curtains were disgusting. Overall not terrible but some updating and proper cleaning would be beneficial.

8

Kierstyn

9 Oct 2025

·

Stayed 2 nights

Rooms were very nice, there was some mold on the bathroom walls though. Everyone was so friendly & helpful. Breakfast was delicious.

10

Jennette

22 Nov 2025

·

Stayed 1 night

Clean, comfortable beds, soft sheets, nice breakfast

10

John

7 Nov 2025

·

Stayed 1 night

Very clean, friendly staff. Included breakfast was good. Bed was a little firm for my taste but overall everything was excellent. Large room.

8

Constance

26 Oct 2025

·

Stayed 1 night

Staff could have been a wee friendly. Seemed a wee bit standoffish Hotel had the strongest smell of bleach almost as if they were trying to over compensate The hallways were unclean and very worn We found a massive stink bug dead on our carpet beside the bed

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Rooms

Rooms are generally quiet with comfortable beds and some ground-floor patio doors offering easy access, but decor feels dated and recurring issues include noisy or hard to control HVAC, worn fixtures, and patio-door or lock problems.

Related guest reviews

6

Robin

6 Mar 2023

·

Stayed 1 night

I knew I was staying at a budget-friendly hotel and tempered my expectations, however, the room was pretty dirty. Dirt on the walls, door jams, in the corners, etc. The sheets had permanent yellow marks which I couldn't sleep on. The double exterior glass doors had only a pin on the screen door for security, the interior glass door had a non-working lock. The heating system was very loud when it kicked on and off every 15 minutes. The breakfast was a great surprise and I really enjoyed the unexpected offerings.

6

Rachel

16 May 2024

·

Stayed 1 night

Older building- needs some updating in rooms. Patio door would t lock so I had to barricade it- little scary. Staff nice

10

Benjamin

3 Aug 2025

·

Stayed 1 night

The hotel isn't the newest, but seems to have been well maintained and decently updated. Public spaces were clean and the room was very clean. The bed was very comfortable and the a/c worked great. Check in was quick and all interactions with staff were polite and professional. Breakfast was the typical kind offered at most hotels, although the breakfast space was very small... we had to share a table. One of the more reasonably priced hotels in the area and definitely worth it.

8

Pierre

29 Mar 2025

·

Stayed 1 night

Room was clean and well-equipped with competitive rates. Parking adjacent to rooms for easy entry via sliding door is a big plus. Would stay again.

6

Laura

11 Oct 2025

·

Stayed 1 night

The room was ok but had a funky smell and was run down looking . Front desk staff was great. Made a few attempts to use my key and staff member yelled instructions from 5 doors down. Not exactly unfriendly but it was unprofessional. Ground floor room facing the highway was loud and the sliding door was jammed and difficult to open, curtains were disgusting. Overall not terrible but some updating and proper cleaning would be beneficial.

6

Keith

16 Feb 2025

·

Stayed 1 night

Air conditioning was loud and wouldn't allow me to control the amount of time it was on

10

Jack

27 May 2025

·

Stayed 3 nights

The motel was pretty nice--our room had a nice sliding door, which proved to be a very useful feature. The free breakfast was much better than expected.

10

JULIE A

5 Dec 2022

·

Stayed 1 night

The room was a little dated but it was clean and even being on the ground floor with a sliding glass door (nice in the summer I’m sure), we felt very safe. Our vehicle was parked just a few feet away (easy to load and unload our vehicle). Staff very friendly. This is our hotel of choice when visiting Burlington. We do not use amenities so can’t comment on them. Breakfast better than normal “free breakfast” hotels. Note no elevator and some stairs so make sure to mention this if accessibility is important to you.

6

Wes and Jen

24 May 2025

·

Stayed 1 night

Photos are a bit deceiving - the hotel is not as updated as they make it out to be. Service was great - everyone was friendly and helpful. Hotel was clean. Room was clean overall, but some random hairs on the bedspread that didn’t belong to us and there was some gunk on the bathroom door that needed to be wiped down, and tub was rusty around the drain. For a quick stay around $100, it was perfectly adequate. I would stay here again for a similar stay (near the GO station to attend a concert in TO). Overall average / just fine, no complaints.

6

Sharon

31 May 2025

·

Stayed 1 night

The property is older and therefore lacking some amenities. There is no elevator so if you don't want to haul luggage upstairs, then it is not for you. Check in was good but I found it very difficult to find any staff the times I went to the front desk (to locate a working ice machine and start car charge or check out?). The room itself was clean and the bed was comfortable.

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Service

Most guests describe the staff as friendly, helpful, and efficient at check-in, though there are recurring complaints about unprofessional interactions, slow or hard-to-reach front desk, and inconsistent follow-through on requests.

Related guest reviews

10

Carolyne

10 Sept 2025

·

Stayed 1 night

Great staff

10

Karen

14 Mar 2024

·

Stayed 1 night

Front desk was friendly, helpful and efficient.

2

Jimmy

22 Nov 2025

·

Stayed 4 nights

The front desk lady had a terrible attitude. When I couldn't find the trash and left the cup out, she passive aggressively told me to throw it out 30 minutes later when she saw me again. Lady, it's a plastic cup and there are no obvious garbage cans in the lobby

10

melanie

13 May 2025

·

Stayed 1 night

Very accommodating, helpful staff. I arrived in town early and they hurried to prepare my room... excellent service!

10

Leona

21 Nov 2025

·

Stayed 1 night

Wonderful staff and free breakfast included.

2

Michael

20 Jul 2024

·

Stayed 1 night

Nobody knows how to answer the front desk phones. They should really work on their customer service at front desk. I was trying to reach the hotel for over an hour no one picking up or calling back

6

V

12 Apr 2023

·

Stayed 1 night

Staff was unprofessional at check in. Discussion of what rooms needed to be cleaned as I waited to check in. The bed was not comfortable and the pillows were terrible.

10

Erin

4 Nov 2024

·

Stayed 1 night

We chose a hotel for a quick pre-flight night, and the Comfort Inn did not disappoint. With a ground-floor room we were able to back right in and be near the room's thick, noise buffering sliding doors - super easy for in and out. But most notable was lovely Lindsay at the front desk. Friendly, helpful and accommodating (pardon the pun), she made our stay just perfect. Great price and value.

6

Allan

9 Mar 2025

·

Stayed 3 nights

I was the second parking to try to check in. Waited 15 minutes while the only person behind the check-in talk to somebody on the phone. I prepaid my reservation otherwise I would’ve left on the spot.

10

Mitchell

21 Mar 2023

·

Stayed 1 night

Check in clerk was extremely professional, courteous and overall a very genuine person. The world needs more individuals like them. Thank you.

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Location

Right off the QEW in a quiet, mostly industrial area; little is walkable, but it’s an easy drive to restaurants, shopping, and Burlington GO for Toronto access.

Related guest reviews

10

Jason

31 Dec 2022

·

Stayed 1 night

Easy and convenient right off the highway.

8

Howard

29 Jun 2025

·

Stayed 1 night

Great location for what we wanted. Minutes from Burlington GO station. Close to Guelph Line, our route to the area.

8

Sharon

23 Mar 2025

·

Stayed 2 nights

The property was close to restaurants and shopping.

8

Mark De

22 Oct 2024

·

Stayed 1 night

Located in a rather industrial area away from most thing so it was nice and quiet. Yett an easy drive to anything you need.

10

Ronan

4 Apr 2024

·

Stayed 1 night

Conveniently located by the QEW. Wifi and parking included and continental breakfast is included.

10

John

21 Sept 2023

·

Stayed 1 night

Clean Safe. Good location. Reasonable price

8

Maria Fatima

19 Oct 2023

·

Stayed 1 night

Close to Go station

10

Ryan

26 Oct 2025

·

Stayed 1 night

This was an inexpensive hotel off a major highway. It was convenient clean and quiet. Great location. Although nothing is available around it it is just one of those hotels off the highway.

10

Ralf

21 May 2025

·

Stayed 3 nights

Perfekte Lage für Toronto und Niagara-Fälle.

Translate

8

Corina

4 Dec 2022

·

Stayed 19,329 nights

Good room for the price, close to an area of restaurants

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Dining

The free hot breakfast is widely praised for quality and variety, though the dining area is small and hot items can run out or be unavailable near the end of service.

Related guest reviews

4

Jessica

14 Mar 2025

·

Stayed 1 night

Room smelled of smoke and breakfast was scheduled until 10 but was closing up at 930. We just checked out and didn’t look back

10

Irene

14 Jan 2024

·

Stayed 1 night

Room was clean and breakfast was excellent with good choices.

6

Roberto

19 May 2025

·

Stayed 2 nights

Shower had no pressure. Sliding door very hard to open. Room was ok. Break was poor and both days there was no hot food ready.

10

Johanna

4 Mar 2024

·

Stayed 3 nights

Staff is very friendly, breakfast was good, real cracked eggs and waffle maker. Place was clean and bed was comfy. Property is dated but that's no big deal, at least there wasn't homeless people hanging around the Property.

10

Claudio

5 Nov 2025

·

Stayed 1 night

Everything including the breakfast was great!

10

Dale

3 Oct 2023

·

Stayed 2 nights

We really enjoyed staying at this property. It was modern, clean, and comfortable. The breakfast was fantastic. There was a big selection of food items and a real dining room to eat in.

6

Ryan

2 Aug 2024

·

Stayed 1 night

My check in process was excellent and the person at the front desk was polite, personable and efficient. (The night of August 1st). Breakfast the morning of August 2nd was unacceptable, however. When I came to breakfast at 9AM there was no hot food remaining. Other guests continued to circle, apparently expecting replenishment. I waited 10 minutes, no food came. Again, unacceptable for a hotel that includes breakfast.

10

katharine

17 May 2025

·

Stayed 1 night

It was a convenient location to the wedding we were attending. The Property was clean & well kept, inside was also clean & they had a good variety of foods for breakfast.

10

John

9 May 2023

·

Stayed 3 nights

Pleasantly surprised at the value here. The free breakfast was way better than most hotels.

10

Christopher

8 Nov 2025

·

Stayed 1 night

clean room, quiet, great breakfast

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AI-generated summary based on recent guest reviews

Month	Average price
January	US$83
February	US$83
March	US$80
April	US$82
May	US$93
June	US$112
July	US$97
August	US$100
September	US$101
October	US$89
November	US$84
December	US$83

Su	Mo	Tu	We	Th	Fr	Sa
				1 $94	2 $100	3 $100
4 $87	5 $87	6 $87	7 $88	8 $87	9 $107	10 $107
11 $81	12 $88	13 $87	14 $87	15 $88	16 $100	17 $100
18 $87	19 $87	20 $88	21 $87	22 $87	23 $114	24 $114
25 $82	26 $88	27 $87	28 $87	29 $88	30 $107	31 $108

Comfort Inn

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About this property

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Very good

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Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18 $170	19
20 $85	21 $98	22 $98	23 $104	24 $114	25 $178	26 $170
27 $93	28 $94	29 $95	30 $93