Is parking available at the property?

Self parking is available on-site for AUD 45 per day, and valet parking is offered for AUD 65 per day. Reservations are not required.

What type of breakfast is offered and what are the serving hours?

Cooked-to-order breakfasts are available daily from 7:00 AM to 10:00 AM for a fee of approximately AUD 40 for adults and children.

What are the standard check-in and check-out times?

Check-in is from 3:00 PM, and check-out is until 11:00 AM. Early check-in and late check-out may be available upon request, but additional charges could apply.

What accessibility features does the property offer for guests with disabilities?

The property features limited wheelchair accessibility, including step-free entrances and accessible public areas. However, specific details about room accessibility should be confirmed with the property.

What is the location of the property in relation to key landmarks?

The hotel is located in the heart of Brisbane, within a 5-minute drive of The Gabba and Roma Street Parkland. It is approximately 1.8 miles from South Bank Parklands and Suncorp Stadium. The nearest major airport is Brisbane Airport, located about 12.6 miles away.

Does the property have a swimming pool?

Yes, the hotel features three outdoor swimming pools, including a rooftop pool. The operational hours may vary, and specific seasonal availability should be confirmed with the property.

What are the policies for guests staying with children?

Children are welcome at the property. There is no charge for children under the minimum age of 18 when staying with an adult.

The Star Grand Brisbane - Luxury Hotel Accommodation

Average nightly price at The Star Grand Brisbane by month, last 12 months (USD)
Month	Average price
January	$259
February	$347
March	$345
April	$318
May	$349
June	$301
July	$346
August	$338
September	$342
October	$577
November	$395
December	$361

What guests think

At The Star Grand Brisbane, travellers highlight modern, spacious rooms with impressive river and city views and a convenient riverfront location linked to South Bank, alongside striking leisure spaces like the pools, Sky Deck and gym, and friendly, helpful staff.

Across reviews, breakfast is a common weak spot, with no buffet in place at times, limited menus, inconsistent quality, and occasionally poor coffee. Some guests also faced facility caveats such as temporary closures or limited hours, confusing lift/signage, and crowding from public access to the Sky Deck and casino. Operational niggles like slow room service, check-in queues, occasional billing or communication errors, and inconsistent amenity provision were noted by a minority. Expect a polished, resort-style stay with standout views and amenities, but check dining and facility details that matter to you.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

AI-generated summary based on recent guest reviews

Facilities

Pools, Sky Deck and leisure areas impress many, and the gym/sauna are appreciated when available. Some stays reported temporary closures or limited hours and crowding from public access to the Sky Deck and casino.

Related guest reviews

8

Nick

Dec 23, 2024

·

Stayed 1 night

Loved the experience ... but for that price we expected the facilities to be up and running..No pool..Sauna..Spa..Gym etc...It left a bad taste in our mouth as we were geared up for the full experience.Plus the casino was a bit lame and small for the size of the establishment it almost seemed like it was old and needed a refirb.As i say we loved it but just missed the mark for usin some areas.

10

Jonathan

Dec 22, 2025

·

Stayed 6 nights

Good overall stay - modern clean rooms and nice pool area/gym.

10

Fran

Aug 29, 2025

·

Stayed 1 night

Love the Star Grand, convenient stay, great facilities - Gym , pools etc. great restuarnts to choose ! Definately be back :) Great friendly staff.

10

Liz

Sep 18, 2025

·

Stayed 4 nights

Fabulous hotel, really friendly staff and very clean. The pool and gym were lovely and bed very comfortable

10

Scott

Jan 15, 2026

·

Stayed 1 night

Great hotel in perfect location. Really enjoyed the pool deck and skyjack. worth a visit.

10

Kalyani

Feb 25, 2025

·

Stayed 3 nights

Really enjoyed our stay It’s a beautiful hotel and lots of facilities to enjoy. Only thing we wished that the gym and pool was working. May be next time when I’ll be visiting. Thanks

10

Constantine

Jan 30, 2025

·

Stayed 1 night

Awesome and very convenient. Outstanding service but they haven't finished the pool and gym yet.

10

Joanne

Dec 6, 2024

·

Stayed 2 nights

Thoroughly enjoyed our two nights in a river view room on level 13 in tower 2. Unfortunately the pool and steam room facilities were not finished yet, despite an indication when booking that they would be ready in December. The room was very luxurious, the view stunning, staff were very friendly and helpful. The location is excellent, easy walk to Southbank or the city. Plenty of great restaurants, parks and entertainment close by and in the hotel. Will definitely be back!

10

Kelvin

Nov 5, 2024

·

Stayed 1 night

Brand new 5 start hotel. What else to say. Everything was brand new, smells great. However, their leisure centre isn't ready yet, so no pool/gym.

10

Grace

Dec 15, 2025

·

Stayed 3 nights

Stunning accommodation in the heart of the CBD. The room was comfortable and thoughtfully designed, featuring modern comforts and technology, including bedside USB and USB-C charging ports and automated curtains that open to reveal a spectacular view upon entry. Guests enjoy exclusive access to an impressive recreational area with pools, a sauna, steam room, and a well-equipped gym, all offering breathtaking views over Southbank. The lifts provide direct access from any floor to the Sky Deck, which is a standout feature. All staff were friendly, welcoming, and genuinely attentive to guest needs. Complimentary minibar snacks and beverages, along with two drink vouchers for the club, were a lovely added touch. Room service was prompt and delivered with a smile. I very much look forward to returning.

Was this helpful?

AI-generated summary based on recent guest reviews

Cleanliness

Reviews frequently describe rooms and public areas as very clean. A few mention housekeeping lapses such as unchanged linens or a marked robe.

Related guest reviews

8

sheryl

Jun 30, 2025

·

Stayed 3 nights

This was our first stay here. On arrival staff were pleasant & accomodating and the hotel was visually appealing, with some free minibar items provided in the room. After the first night i was kept awake by a noise around what i believed to be the window area, which i could still hear above the air conditioner. I have trouble sleeping anyway and had requested a quite room. The next day i raised the noise with the desk, after friends came to the room and they could hear it as well , by this stage i had turned the air con off. Engineers looked at the room whilst we were out and believed they found the issue to be plastic in the aircon. Problem fixed, sadly NO. The noise persisted and staff offered to relocate us to a city view room , which was much larger, but this time you could hear the road below. We opted to stay in our allocated room. I have to wonder if perhaps it is the design of the building, that causes the wind noise as the buildings seem to be around a coutryard entertainment area. Not sure if all rooms in tower two in the same position suffer the same fate.I also noted that even though there was houskeeping and the beds were made, i could tell the sheets and pillow cases were not changed during our 3 day stay, as my pillow case had make up from a nap on my first day. Not sure if this is normal practice, on another day the full bins were not emptied in the room. Overall it was a pleasant stay, but i chose to give an honest review to assist others after my experiences

8

Brittany

Feb 4, 2025

·

Stayed 1 night

Lighting isn’t the best, bath robe had makeup on it, not what you’d expect for the price

10

Jonathan

Dec 22, 2025

·

Stayed 6 nights

Good overall stay - modern clean rooms and nice pool area/gym.

10

Petrina

Jun 2, 2025

·

Stayed 3 nights

The room was spotlessly clean and well appointed. View from the 17th floor suite (tower 1) was incredible at night. All staff were polite and helpful. The room service food was delicious- great portions and delivered hot. Highly recommend the coffee from the bar in the lobby. Really impressed with the Star Grand, would confidently recommend.

10

R

Dec 8, 2025

·

Stayed 1 night

Beautifully appointed River view room. Clean and v comfortable bed. Loved the pool area with view over river and great pool side snacks My new favourite when in brisbane Already booked the next stay

10

shane

Sep 16, 2025

·

Stayed 3 nights

Very clean , excellent location , would highly recommend

10

jane

Jun 1, 2025

·

Stayed 4 nights

Very clean and new, great service

10

Matthias und Daniela

Nov 1, 2025

·

Stayed 2 nights

Wir waren begeistert von der Ausstattung. Pool-Landschaft ist super und mit einem tollen Blick auf den Fluss. Zimmer waren großzügig und sehr sauber. Die Skybar auf der Dachterasse ist der Hammer. Sehr nettes Personal.

Translate

10

Michael

Dec 17, 2025

·

Stayed 3 nights

Large clean room, great bed.

10

Jacqueline

Nov 20, 2025

·

Stayed 5 nights

Room was spotlessly clean

Was this helpful?

AI-generated summary based on recent guest reviews

Rooms

Rooms are spacious, modern and well designed, with floor-to-ceiling windows and excellent river/city views; beds are very comfortable. Some guests note airflow or noise issues and limited storage or unsuitable pillows in certain rooms.

Related guest reviews

8

sheryl

Jun 30, 2025

·

Stayed 3 nights

This was our first stay here. On arrival staff were pleasant & accomodating and the hotel was visually appealing, with some free minibar items provided in the room. After the first night i was kept awake by a noise around what i believed to be the window area, which i could still hear above the air conditioner. I have trouble sleeping anyway and had requested a quite room. The next day i raised the noise with the desk, after friends came to the room and they could hear it as well , by this stage i had turned the air con off. Engineers looked at the room whilst we were out and believed they found the issue to be plastic in the aircon. Problem fixed, sadly NO. The noise persisted and staff offered to relocate us to a city view room , which was much larger, but this time you could hear the road below. We opted to stay in our allocated room. I have to wonder if perhaps it is the design of the building, that causes the wind noise as the buildings seem to be around a coutryard entertainment area. Not sure if all rooms in tower two in the same position suffer the same fate.I also noted that even though there was houskeeping and the beds were made, i could tell the sheets and pillow cases were not changed during our 3 day stay, as my pillow case had make up from a nap on my first day. Not sure if this is normal practice, on another day the full bins were not emptied in the room. Overall it was a pleasant stay, but i chose to give an honest review to assist others after my experiences

10

Rosanne

Dec 15, 2025

·

Stayed 1 night

Everything was perfect ! The rooms are amazing the views spectacular.

10

Mark

Jul 29, 2025

·

Stayed 4 nights

Fantastic views of Brisbane River and Southbank from massive floor to ceiling windows in the room. Great size rooms with soft comfortable bed. Great Staff.

10

Robin m

Feb 17, 2026

·

Stayed 2 nights

Great room. King River. Huge, comfortable bed fabulous view Lovely reception staff

10

Kerry

Aug 31, 2025

·

Stayed 2 nights

The room size was amazing. Well appointed and amazing view of the river. Easy access to local walking paths.

10

Robert

Nov 4, 2025

·

Stayed 1 night

Large rooms with giant windows overlooking the river, well fitted out

10

Peter

Dec 8, 2025

·

Stayed 4 nights

Didnt do a buffet breakfast so tended to eat elsewhere and enjoy the brisbane vibe. Rooms were really spacious and modern with luxurious bedding and amenities. Only small downside to the room was the bedside tables didnt have drawers and there was very little draw space in the cupboard. Bearing in mind the size of the room this seemed odd as plenty of space to have more storage. Overall though the hotel was beautifully appointed with 3 swimming pool areas, multiple bars and areas to relax and enjoy and a superb location with the pedestrian bridge to the south bank right outside the hotel.

8

Danielle

Sep 5, 2025

·

Stayed 1 night

Lovely room with great view. We’re in a twin room on 11th floor. Sheets were divine. The pillows were too thick unfortunately. We booked the room for 3 yet there were only 2 cups. Lot of options for eating in the building so very convenient. Great pools with views and good to have a gym onsite.

10

sandra

Oct 30, 2024

·

Stayed 1 night

Luxurious, large spacious suites with spectacular views of the Brisbane river overlooking Southbank Parklands, from river view suites. Also, little things count, nice toiletries and a descent hair dryer.

10

Junior

Jan 13, 2026

·

Stayed 1 night

Yeah the air conditioning facing wrong way certain area of the room couldn’t feel it but other than that no complaints here everything else was 10/10…

Was this helpful?

AI-generated summary based on recent guest reviews

Service

Staff are widely praised as friendly and accommodating, with thoughtful upgrades and special touches. However, slow room service, check-in queues, and occasional communication or billing issues do crop up.

Related guest reviews

8

Mark

Nov 28, 2025

·

Stayed 1 night

Nice room, very clean and modern, great view. Check in was a delayed, otherwise great stay.

10

Valerie

Jun 22, 2025

·

Stayed 1 night

The Star prides itself for delivering excellent customer service. From the time we arrived we were welcomed by Emma at the Front desk; she is an asset to the property. Professional and personable. The GM Hotel sent us a personalized note with a complementary bottle of wine. Very impressed with the level of excellence displayed by all team members.

6

Moshe

Nov 26, 2025

·

Stayed 3 nights

Firstly having an Al a Carte Menu for Breakfast was limit and slow. Staff were inexperienced and novice. Housekeeping was slow and did not pay attention to detail.

10

Melissa

Jan 24, 2026

·

Stayed 1 night

Staff were amazing, we were giving a room upgrade which was an amazing view. We can’t fault anything at all. We definitely come back

6

Chelsea

Oct 9, 2025

·

Stayed 1 night

We had the suite booked and the service was terrible. We had to phone down 4 times for items that werent stocked, and then when asking to use the pool on the day of departure as the weather the day prior didnt allow us to use the pool the team refused, were incredibly unhelpful and refused any sort of discussion despite the fact id booked the trip for my sisters 50th birthday as a special trip and spent alot of money on the suite. Ive stayed in 5 star hotels all over the world and you are always allowed to use the facilities the day of departure. This interaction, together with the poor service during our stay left our whole experience on a sour note which is extremely dissapointing given the special occasion we were celebrating.

10

Mellanie

Sep 23, 2025

·

Stayed 1 night

Excellent location, lovely room, fantastic staff

6

Edgell

Nov 27, 2025

·

Stayed 2 nights

Was charged for breakfast and they dont give you invoices to check first on check out We had a day to kill before our evening flight and hotel policy once checked out at 11am you cant use any hotel facilities

10

Joyleen

Apr 25, 2025

·

Stayed 3 nights

Like: The staff are absolute top tier, and it started from stepping out of the car on arrival to being farewelled on departure. The gentle care and cheerfulness of staff across the various areas of the hotel made for an exceptional stay. The Star Grand Brisbane is a complete holiday destination that I intend to return to as often as possible. It's a must be experienced location, there are not enough words to describe how much I love the look and feel of this place. I especially love that I could access the casino, restaurants, entertainment, green and social spaces by just taking the lift. The pools and poolside dining options with expansive views is as perfect as guest access to the Skydeck on an extremely busy Saturday night. Fantastic first-time experience overall! I'm really looking forward to experiencing it again with my family next time. Dislike: Toilet paper

10

Dan

Dec 8, 2025

·

Stayed 3 nights

Fantastic hotel with brilliant facilities & customer service.

6

Brett

Jan 2, 2026

·

Stayed 2 nights

Room service very slow 1 hour for a coffee and had to chase, check out line rediculous, parking ticket incorrect date when validated so couldn’t get out without calling someone

Was this helpful?

AI-generated summary based on recent guest reviews

Location

Riverfront position with direct pedestrian-bridge access to South Bank and easy walks to the CBD is a standout. Many also highlight great city and river views from the precinct.

Related guest reviews

10

Sean

Jun 14, 2025

·

Stayed 4 nights

The location is fantastic, ideal for both CBD dining and (because of the pedestrian bridge) for Southbank. I really liked the furnishings and the views impressed me every time I entered the room. The shared facilities (gym, heated pools) were excellent and not at all busy. The staff were very helpful. Parking was convenient although, as usual for the CBD, not particularly cheap. The room itself was relatively cheap although I suspect low prices will not last when people realise the teething troubles have all been resolved.

10

Lorraine

Aug 3, 2025

·

Stayed 3 nights

Fantastic accomodation in an incredible location.

10

Sul King

Apr 26, 2025

·

Stayed 3 nights

Amazing experience. The price was very reasonable. And the location is fantastic. Looking to book for New Year's stay now.

10

David

Nov 20, 2024

·

Stayed 2 nights

Excellent hotel for a city break. Genuine 5 star hotel. Easy checkin. Spacious comfortable room. Excellent amenities, good wifi, comfortable bed, spacious bathroom, great views. Close to city centre and Southbank. Would definitely stay there again.

8

R

Sep 15, 2025

·

Stayed 1 night

Stayed here only one night to see a show in Southbank was super convenient to just walk across the pedestrian bridge and back - nice big clean rooms - enjoyed the stay

10

Kim Otto Ursin

Oct 19, 2025

·

Stayed 3 nights

Fint luksushotel. Meget fokus om casinoet. Vi brugte skybaren som havde en god udsigt. Hotellet er forbundet med en bro til south bank, som er hyggelig.

Translate

10

Alan

Feb 27, 2026

·

Stayed 1 night

Great location and fabulous hotel.

10

Peter

Dec 8, 2025

·

Stayed 4 nights

Didnt do a buffet breakfast so tended to eat elsewhere and enjoy the brisbane vibe. Rooms were really spacious and modern with luxurious bedding and amenities. Only small downside to the room was the bedside tables didnt have drawers and there was very little draw space in the cupboard. Bearing in mind the size of the room this seemed odd as plenty of space to have more storage. Overall though the hotel was beautifully appointed with 3 swimming pool areas, multiple bars and areas to relax and enjoy and a superb location with the pedestrian bridge to the south bank right outside the hotel.

10

Samantha

Nov 1, 2025

·

Stayed 3 nights

Great location, service was excellent, pool area perfect to relax.

10

vamsi

Jun 12, 2025

·

Stayed 3 nights

Amazing hotel with all the facilities you need. Great views of Southbank and easy access to the city. Clean rooms with inclusive mini fridge and bar snacks. Highly recommend to anyone travelling to Brisbane!

Was this helpful?

AI-generated summary based on recent guest reviews

Dining

On-site dining offers variety and several well-regarded options, but breakfast draws recurring criticism (no buffet at times, limited choices, inconsistent quality/coffee). Bar or room-service speed can also be slow.

Related guest reviews

10

Natalie

Dec 15, 2025

·

Stayed 1 night

The hotel is gorgeous. It has a beautiful lobby, swimming pool and the rooms are beautifully appointed with fabulous views. I had dinner in Aloria Restaurant which was amazing.

8

Frank

Jan 7, 2026

·

Stayed 4 nights

One of the best hotels in Brisbane. No buffet breakfast is a little disappointing. I would give in room dining a miss too. Location, facilities and hotel condition is truly five star. We had an enjoyable stay.

10

Jeonghyun

Dec 25, 2025

·

Stayed 3 nights

Overllay great excpt breakfast. Table was not well ready for services. Wasnt cleaness of table and chairs. Smelly bacon couldnt eat at all. Can't believe the quality of 5stars breakfast.

8

Claribel

Jul 22, 2025

·

Stayed 1 night

Everything about the hotel was excellent, it was clean, conveniently located, the parking was great, and the complimentary mini bar was a nice touch. However, the in-room dining menu could offer more variety, and the continental breakfast was below expectations and could be improved

8

Joanne

Jul 23, 2025

·

Stayed 3 nights

The room was amazing and the location fabulous for a city stay close to everything. The room inclusions were a great extra touch. Trying to access the parking is tricky and very poorly signposted. The breakfast was disappointing and the fact I ordered gluten free being ceoliac and the served a meal with gluten in it could have been disastrous, had I not noticed it was the same as my husbands serving I would have been very ill. Over all we would stay again but skip the breaky option!

8

Jimmi Brown

Mar 21, 2025

·

Stayed 2 nights

Central beliggenhed. Men morgenmad noget skuffende, man er tvunget til at vælge bestemte menuer, og kun 1 x kaffe eller 1 x juice, ellers yderligere betaling.

Translate

10

Emma

Jun 30, 2025

·

Stayed 1 night

Fantastic amenities and the view was beautiful. The room was spacious, opulent and with a great view of the river and Southbank etc. Staff were friendly and helpful. Dining options were great.

2

Kieran

Jan 2, 2025

·

Stayed 2 nights

How this is 5 star resort has me beat Service was terrible at any restaurant or bar in the casino Room service took over an hour and a half Drinks were inconsistent always tasted different Casino dealers were miserable Never advised pool and facilities werent available untill march Waste of money

10

Alice

Sep 14, 2025

·

Stayed 3 nights

The hotel has the most beautiful pool area - 3 pools to choose from and a gorgeous gym. The choice of places to dine is wonderful and Sokyo was outstanding! The room had a wonderful view through the two buildings to the hinterland, so it made absolutely no difference that we did not have a river view. Huge sweeping window, the height of the ceiling makes all the difference. Lovd staying here.

10

George

Aug 17, 2025

·

Stayed 3 nights

A really brilliant hotel, nice views, quite room, brilliant restaurants (particularly the Italian on Level 4, exceptional) right in the CBD, walk to everything. Awesome.

Was this helpful?

AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2 $366	3 $476
4 $325	5 $238	6 $226	7 $308	8 $261	9 $308	10 $356
11 $223	12 $227	13 $322	14 $417	15 $658	16 $344	17 $356
18 $300	19 $250	20 $315	21 $453	22 $344	23 $366	24 $731
25 $366	26 $253	27 $305	28 $342	29 $317	30 $365	31 $377

Su	Mo	Tu	We	Th	Fr	Sa
1 $293	2 $253	3 $275	4 $293	5 $427	6 $414	7 $545
8 $245	9 $244	10 $476	11 $489	12 $414	13 $414	14 $426
15 $366	16 $269	17 $293	18 $292	19 $293	20 $353	21 $378
22 $300	23 $245	24 $269	25 $293	26 $303	27 $403	28 $390
29 $282	30 $245

The Star Grand Brisbane

Prices for The Star Grand Brisbane

Monthly average prices

About this property

Location

Room options

City Accessible

River King Room

City Suite

City Twin Room

Skyline City Suite

River Suite

Skyline Penthouse Suite

River Accessible

City King

Guest reviews of The Star Grand Brisbane

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about The Star Grand Brisbane

Prices for upcoming dates