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Hôtel de l'Ecluse - Interior entrance
Hôtel de l'Ecluse - Room
Hôtel de l'Ecluse - Room
Hôtel de l'Ecluse - Reception
Hôtel de l'Ecluse - Bathroom

Hôtel de l'Ecluse


Amenities

  • Parking

  • Non-Smoking Rooms

  • Dry Cleaning

  • Housekeeping

  • Safe-Deposit Box

  • Golf Course (nearby)

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Property description

Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and tour/ticket assistance.
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From

$210
/ night

Guest reviews

Facilities

8.6

Cleanliness

8.7

Rooms

8.1

Service

8.4

Location

7.9

Dining

6.8

10

Nicholas

IAN-logo

Feb 26, 2026

·

Stayed 2 nights

The hotel and room were spotless. Had everything you needed in a great location. Staff were lovely and very accommodating. Would recommend and stay here again.
The hotel and room were spotless. Had everything you needed in a great location. Staff were lovely and very accommodating. Would recommend and stay here again.

8

Kenneth

IAN-logo

Nov 1, 2025

·

Stayed 2 nights

Room was clean. Friendly staff
Room was clean. Friendly staff

8

Tsuiyueh

IAN-logo

Sep 30, 2025

·

Stayed 1 night

good!
good!

2

E. Michael

ORB-logo

Jul 17, 2022

·

Stayed 6 nights

The meeting that I was schedule to attend in Neuchatel was cancelled a full six months before it was to take place due to the Covid-19 pandemic. When I attempted to communicate with the hotel both through Orbitz and directly to see if I could get a refund, partial, refund, or postpone my reservation until next year, my queries were met with silence. Clearly not a guest-customer oriented establishment. The kept the deposit and didn't say a word. Very poor customer relations.
The meeting that I was schedule to attend in Neuchatel was cancelled a full six months before it was to take place due to the Covid-19 pandemic. When I attempted to communicate with the hotel both through Orbitz and directly to see if I could get a refund, partial, refund, or postpone my reservation until next year, my queries were met with silence. Clearly not a guest-customer oriented establishment. The kept the deposit and didn't say a word. Very poor customer relations.

6

Dominik

IAN-logo

Oct 3, 2025

·

Stayed 2 nights

Hôtel très moyen
Hôtel très moyen

Rue De L'ecluse 24, Neuchatel, Switzerland

Location

A stay at Hotel de l'Ecluse places you in the heart of Neuchatel, steps from Chateau de Neuchâtel and 4 minutes by foot from Prison Tower. This hotel is 15.2 mi (24.4 km) from Lac de Morat and 0.2 mi (0.3 km) from Galerie Quint-Essences.

Prison Tower(0.2 miles)

Galerie Quint-Essences(0.2 miles)

Chateau de Neuchâtel(0.3 miles)

Theatre du Passage(0.3 miles)

Place Pury(0.3 miles)

Trans Swiss Trail(0.5 miles)

More location info

Property Policies

Check-in instructions

Everything you need to know for a smooth check-in.

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Check-in

Check-out

From 15:00 to 22:00

Before 11:00


Good to know

Additional policies and info about this property.

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Optional extras

Additional paid services you can request.

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FAQs

Parking is available on-site, but it is limited. Electric car charging stations are also provided.


A buffet breakfast is available daily from 7:00 AM to 10:00 AM for a fee of approximately CHF 18 per person.


Pets are allowed, with a maximum of two pets per room. A fee of CHF 25 per pet, per day applies, while service animals are exempt from fees.


Check-in is from 3:00 PM until 10:00 PM, and check-out is by 11:00 AM. Early or late check-in/check-out may be available upon request and could incur additional charges.

The property features step-free entrances and wheelchair-accessible facilities, including public areas and rooms. Additionally, elevators are available for ease of movement.


The hotel is centrally located in Neuchatel, just steps from Chateau de Neuchâtel and 4 minutes on foot from Prison Tower. Other nearby attractions include Galerie Quint-Essences and Theatre du Passage, both within a 0.5 km radius.


Children are welcome at the property, and kids under the age of 18 can stay for free.


Cribs are available for a fee of CHF 40 per day, and rollaway beds can be provided for CHF 40 per night. Advance request or confirmation is required for both options.


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