Name: Hôtel Alpes & Lac
Address: Place de la Gare 2, Neuchatel, Switzerland, Neuchatel, Canton of Neuchatel, CH
Price range: $169–$239 per night
Rating: 8.3

What guests think

Hôtel Alpes & Lac earns praise for its convenient position by Neuchâtel’s train station and its sweeping lake views, with many guests highlighting comfortable, clean rooms, friendly staff, and enjoyable breakfasts and an on site restaurant with a terrace.

Some reviews note daytime construction noise and fewer nearby dining options, plus limited vegetarian breakfast choices and occasional service lapses or minor room niggles (e.g., short blackout curtains or weak TV reception). Guests also appreciate easy underground parking nearby and practical comforts like air conditioning in some rooms. Overall, it’s a solid, comfortable choice, with a few caveats noted above.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

AI-generated summary based on recent guest reviews

Facilities

The lake view terrace and on-site restaurant are highlighted positively. Parking is easy at the nearby station, and some rooms have air conditioning.

Related guest reviews

6

Paul

May 23, 2025

·

Stayed 2 nights

Spacious room / suite in annex. AC worked well. Ambiance: concrete bunker. Large windows with nice views. Could use a shelf adjacent to the (tiny) sink in bathroom for toiletries (to avoid placing shaving kit on toilet cover). Good breakfast. A few small adjustments would make this an exceptional room; as is, it’s merely good.

10

Rina

Sep 14, 2022

·

Stayed 2 nights

Beautiful views from the room and terrace and helpful staff

10

Christophe

Sep 2, 2022

·

Stayed 1 night

Staff and view from the room and terrasse

10

Adam

Aug 20, 2025

·

Stayed 1 night

Great view from the balcony. Excellent underground parking at the nearby train station. Spacious room with no noise.

10

FREDERIC

Aug 11, 2023

·

Stayed 1 night

Très belles chambres dans la partie annexe de l'hôtel. Un très bon accueil de l'équipe avec des réponses appropriées à nos demandes. Parking facile et peu cher (10 CHF/jour), bagagerie etc...

Translate

10

Michèle

Apr 20, 2022

·

Stayed 1 night

Une baignoire dans la salle de bain, une vue époustouflante sur le lac, une grande chambre lumineuse et confortable, un personnel aux petits soins. Allez un bémol; Un accès plus libre à la terrasse pour les petits déjeuners serait profitable.

Translate

10

Ronald

May 16, 2024

·

Stayed 1 night

Direkt am Bahnhof mit fantastischem Ausblick über See und Stadt. Grandiose Terrasse wo man auch Frühstück nehmen kann. Restaurant vorhanden. Inkl. Tourismuskarte mit freier Fahr beim ÖV und div. Rabatten. Gutes Frühstück, leider ohne Eierspeise. Sehr grosse, bequeme Betten, Zimmer mit viel Platz.

Translate

8

peter

Jul 13, 2025

·

Stayed 11 nights

Hotel tegenover het station van Neuchatel, in het station kan je de Fun'Ambule naar het dal nemen, trappen richting het dal naast het hotel, vriendelijk personeel, airco op de kamer, voldoende handdoeken, goed bed, verzorgd continentaal ontbijt met voldoende keuze aan belegq

Translate

10

Carole

Oct 1, 2022

·

Stayed 4 nights

Really nice atmosphere in this hotel and very good evening meal in the restaurant. I bet it’s lovely sitting on the outdoor terrace overlooking the lake on a sunny evening. Shame it was raining when we were there!

10

Roger

May 24, 2022

·

Stayed 1 night

Für Bahnreisende das perfekte Hotel, da direkt beim Bahnhof Neuchatel gelegen. Sensationelle Seesicht und über die Stadt. Schöne Terrasse, grosses Zimmer, Frigo, grosses Bad. Wir kommen wieder.

Translate

Was this helpful?

AI-generated summary based on recent guest reviews

Cleanliness

Guests consistently describe rooms as very clean and well maintained.

Related guest reviews

10

Marianna

Aug 11, 2025

·

Stayed 2 nights

Die Zimmer sind sauber und gut ausgestattet, die Betten sind bequem. Internet schnell. Die Unterkunft liegt direkt am Bahnhof, man kommt ohne Auto prima klar. Sehr empfehlenswert.

Translate

8

Sonja

Oct 28, 2025

·

Stayed 1 night

Our second time at this hotel this year wasn't quite as great but still good. We booked a lake view room and ended up in a very uninviting room in a corner on the 3rd floor. I had asked to check in early but the hotel hadn't seen my note, so we ended up running around the city for 3 hours in the rain. Staff was still friendly and the room was very clean. Best thing for this hotel is the convenient location next to the station and the yummy breakfast. If you are sensitive to noise beware. The pation overlooking the lake is hasconstruction work going on. Once this is done, it will surely be remarkable.

8

Vasiliki

Oct 8, 2025

·

Stayed 4 nights

Comfortable and clean. Lovely view of the lake. Very limited dining choices. The hotel dining room is good, but I had to take a bus or walk to the center for more choice. Many places were closed on both Sunday and Monday, making it difficult to find a place to eat. Construction noise woke me by 7:30 on Monday, Tuesday and Wednesday.

8

Rene

Jul 5, 2025

·

Stayed 5 nights

Very good location friendly staffs. The restaurant the food was very good and a great setting but the waiters after they served us the meal disappeared and forgot to bring us our coffee and when it was time to pay I did need to look for a waiter no one was in the dining room. Great room very clean with a nice view of the lake and the Alpes.

10

Anne Karine

Oct 16, 2025

·

Stayed 2 nights

Store rom med god plass. Vi hadde familierom. Det var rent og pent og nytt

Translate

Was this helpful?

AI-generated summary based on recent guest reviews

Rooms

Rooms are generally comfortable and often spacious, with many praising panoramic lake views. Some report daytime construction or outside noise and minor issues like short blackout curtains, small sinks, or poor TV reception.

Related guest reviews

6

Paul

May 23, 2025

·

Stayed 2 nights

Spacious room / suite in annex. AC worked well. Ambiance: concrete bunker. Large windows with nice views. Could use a shelf adjacent to the (tiny) sink in bathroom for toiletries (to avoid placing shaving kit on toilet cover). Good breakfast. A few small adjustments would make this an exceptional room; as is, it’s merely good.

8

Sonja

Oct 28, 2025

·

Stayed 1 night

Our second time at this hotel this year wasn't quite as great but still good. We booked a lake view room and ended up in a very uninviting room in a corner on the 3rd floor. I had asked to check in early but the hotel hadn't seen my note, so we ended up running around the city for 3 hours in the rain. Staff was still friendly and the room was very clean. Best thing for this hotel is the convenient location next to the station and the yummy breakfast. If you are sensitive to noise beware. The pation overlooking the lake is hasconstruction work going on. Once this is done, it will surely be remarkable.

8

Vasiliki

Oct 8, 2025

·

Stayed 4 nights

Comfortable and clean. Lovely view of the lake. Very limited dining choices. The hotel dining room is good, but I had to take a bus or walk to the center for more choice. Many places were closed on both Sunday and Monday, making it difficult to find a place to eat. Construction noise woke me by 7:30 on Monday, Tuesday and Wednesday.

10

Simon

Apr 20, 2025

·

Stayed 1 night

Great location near the train station. Quiet street with little noise. Great views over the lake

8

Werner

Oct 11, 2023

·

Stayed 1 night

Schöne Zimmer mit perfekter Aussicht auf den Neuenburgersee. Einzig der Fernsehempfang war sehr schlecht, es gab kaum einen Sender, den man schauen konnte.

Translate

10

Paul

Oct 24, 2025

·

Stayed 4 nights

Very nice hotel with a great view, but construction noise was an issue during the day.

10

Adam

Aug 20, 2025

·

Stayed 1 night

Great view from the balcony. Excellent underground parking at the nearby train station. Spacious room with no noise.

10

Anne Karine

Oct 16, 2025

·

Stayed 2 nights

Store rom med god plass. Vi hadde familierom. Det var rent og pent og nytt

Translate

8

Rico

Sep 16, 2024

·

Stayed 1 night

Het personeel en het ontbijt waren super goed! Voldoende geïnformeerd, duidelijke uitleg. Jammer aan de kamer waren de te korte verduisterende gordijnen, hierdoor kwam te veel licht binnen. En wat opviel was het geluid van buiten dat goed te horen was, dit was jammer met een klein kind die hier wakker van word

Translate

10

Roger

May 24, 2022

·

Stayed 1 night

Für Bahnreisende das perfekte Hotel, da direkt beim Bahnhof Neuchatel gelegen. Sensationelle Seesicht und über die Stadt. Schöne Terrasse, grosses Zimmer, Frigo, grosses Bad. Wir kommen wieder.

Translate

Was this helpful?

AI-generated summary based on recent guest reviews

Service

Staff are frequently described as friendly, helpful, and attentive at reception and breakfast. A few note lapses, such as a missed early check-in request or slow restaurant service.

Related guest reviews

8

Olivia

Jul 18, 2025

·

Stayed 3 nights

Definitely get a room with a view of the lake! The staff were lovely and the location was across the road from the train station, but still quiet and safe.

8

Sonja

Oct 28, 2025

·

Stayed 1 night

Our second time at this hotel this year wasn't quite as great but still good. We booked a lake view room and ended up in a very uninviting room in a corner on the 3rd floor. I had asked to check in early but the hotel hadn't seen my note, so we ended up running around the city for 3 hours in the rain. Staff was still friendly and the room was very clean. Best thing for this hotel is the convenient location next to the station and the yummy breakfast. If you are sensitive to noise beware. The pation overlooking the lake is hasconstruction work going on. Once this is done, it will surely be remarkable.

8

Rene

Jul 5, 2025

·

Stayed 5 nights

Very good location friendly staffs. The restaurant the food was very good and a great setting but the waiters after they served us the meal disappeared and forgot to bring us our coffee and when it was time to pay I did need to look for a waiter no one was in the dining room. Great room very clean with a nice view of the lake and the Alpes.

8

Said

Aug 17, 2023

·

Een hele fijne ligging. Alles is erg dichtbij en de omgeving is prachtig. Hele vriendelijke personeel en ik werd snel geholpen

Translate

10

Delphine

Aug 12, 2025

·

Stayed 1 night

Hôtel bien situé, proche de la gare. Nous avions une vue magnifique sur le lac , au petit déjeuner c’est juste reposant et parfait . Chambre confortable. Un ventilateur est présent dans la chambre et c’est top. Nous l’avons utilisé et il ne fait pas de bruit . Nous avons très bien dormi, bonne literie. Personnel super. Je recommande .

Translate

8

Patricia

Aug 16, 2023

·

Stayed 3 nights

Situation idéale, en face de la gare, un funiculaire pour descendre au centre ville, ou à pieds en 10 min. La chambre (dans l'Annexe) a tout ce qu'il faut. Le service de la Receptionniste et du personnel du petit-déjeuner et du bar est très attentionné.

Translate

10

Antonios

Oct 28, 2024

·

Stayed 1 night

Wunderschöne Seesicht, ruhig und sehr zuvorkommender Gästeservice.

Translate

10

KAORU

Mar 26, 2025

·

Stayed 1 night

It's only a few minutes from the station. It was my second time staying there, and I had a good stay this time, too. The scenery from the window was so beautiful and calm, and the breakfast was delicious. All the staff are very kind and pleasant. If I could make a request, it would be more comfortable for me if there were slippers in the room. I hope to come back again.

8

peter

Jul 13, 2025

·

Stayed 11 nights

Hotel tegenover het station van Neuchatel, in het station kan je de Fun'Ambule naar het dal nemen, trappen richting het dal naast het hotel, vriendelijk personeel, airco op de kamer, voldoende handdoeken, goed bed, verzorgd continentaal ontbijt met voldoende keuze aan belegq

Translate

10

Lisa

Jan 23, 2022

·

Stayed 1 night

Very close to the train station and the gentleman who checked us in was just great. Really helpful and friendly.

Was this helpful?

AI-generated summary based on recent guest reviews

Location

Directly across from the train station, making arrivals simple and the center reachable by funicular or a short walk. The immediate area has fewer bars and restaurants, and some guests found it quiet.

Related guest reviews

8

Olivia

Jul 18, 2025

·

Stayed 3 nights

Definitely get a room with a view of the lake! The staff were lovely and the location was across the road from the train station, but still quiet and safe.

8

Sonja

Oct 28, 2025

·

Stayed 1 night

Our second time at this hotel this year wasn't quite as great but still good. We booked a lake view room and ended up in a very uninviting room in a corner on the 3rd floor. I had asked to check in early but the hotel hadn't seen my note, so we ended up running around the city for 3 hours in the rain. Staff was still friendly and the room was very clean. Best thing for this hotel is the convenient location next to the station and the yummy breakfast. If you are sensitive to noise beware. The pation overlooking the lake is hasconstruction work going on. Once this is done, it will surely be remarkable.

10

Simon

Apr 20, 2025

·

Stayed 1 night

Great location near the train station. Quiet street with little noise. Great views over the lake

10

Michael

Jan 15, 2026

·

Stayed 3 nights

Nice hotel, comfy bed, lovely shower, beside train station

8

Patricia

Aug 16, 2023

·

Stayed 3 nights

Situation idéale, en face de la gare, un funiculaire pour descendre au centre ville, ou à pieds en 10 min. La chambre (dans l'Annexe) a tout ce qu'il faut. Le service de la Receptionniste et du personnel du petit-déjeuner et du bar est très attentionné.

Translate

10

Erik

Oct 10, 2024

·

Stayed 1 night

Handy being 30 seconds away from train station. Not much in area as far as bars or restaurants. No bar in hotel either. Beautiful views of lake from room though.

10

Ronald

May 16, 2024

·

Stayed 1 night

Direkt am Bahnhof mit fantastischem Ausblick über See und Stadt. Grandiose Terrasse wo man auch Frühstück nehmen kann. Restaurant vorhanden. Inkl. Tourismuskarte mit freier Fahr beim ÖV und div. Rabatten. Gutes Frühstück, leider ohne Eierspeise. Sehr grosse, bequeme Betten, Zimmer mit viel Platz.

Translate

8

peter

Jul 13, 2025

·

Stayed 11 nights

Hotel tegenover het station van Neuchatel, in het station kan je de Fun'Ambule naar het dal nemen, trappen richting het dal naast het hotel, vriendelijk personeel, airco op de kamer, voldoende handdoeken, goed bed, verzorgd continentaal ontbijt met voldoende keuze aan belegq

Translate

10

Roger

May 24, 2022

·

Stayed 1 night

Für Bahnreisende das perfekte Hotel, da direkt beim Bahnhof Neuchatel gelegen. Sensationelle Seesicht und über die Stadt. Schöne Terrasse, grosses Zimmer, Frigo, grosses Bad. Wir kommen wieder.

Translate

10

Lisa

Jan 23, 2022

·

Stayed 1 night

Very close to the train station and the gentleman who checked us in was just great. Really helpful and friendly.

Was this helpful?

AI-generated summary based on recent guest reviews

Dining

Breakfast is widely praised, and several guests enjoyed the on-site restaurant and terrace. Some mention limited vegetarian options, no egg dishes, occasional slow service, and fewer nearby dining choices, especially on Sundays and Mondays.

Related guest reviews

6

Paul

May 23, 2025

·

Stayed 2 nights

Spacious room / suite in annex. AC worked well. Ambiance: concrete bunker. Large windows with nice views. Could use a shelf adjacent to the (tiny) sink in bathroom for toiletries (to avoid placing shaving kit on toilet cover). Good breakfast. A few small adjustments would make this an exceptional room; as is, it’s merely good.

8

Chandrajit

Sep 22, 2025

·

Stayed 3 nights

As the city Neuchatel has few vegetarian tourist, the breakfast is not good for them. We faced this problem.

8

Sonja

Oct 28, 2025

·

Stayed 1 night

Our second time at this hotel this year wasn't quite as great but still good. We booked a lake view room and ended up in a very uninviting room in a corner on the 3rd floor. I had asked to check in early but the hotel hadn't seen my note, so we ended up running around the city for 3 hours in the rain. Staff was still friendly and the room was very clean. Best thing for this hotel is the convenient location next to the station and the yummy breakfast. If you are sensitive to noise beware. The pation overlooking the lake is hasconstruction work going on. Once this is done, it will surely be remarkable.

8

Vasiliki

Oct 8, 2025

·

Stayed 4 nights

Comfortable and clean. Lovely view of the lake. Very limited dining choices. The hotel dining room is good, but I had to take a bus or walk to the center for more choice. Many places were closed on both Sunday and Monday, making it difficult to find a place to eat. Construction noise woke me by 7:30 on Monday, Tuesday and Wednesday.

8

Rene

Jul 5, 2025

·

Stayed 5 nights

Very good location friendly staffs. The restaurant the food was very good and a great setting but the waiters after they served us the meal disappeared and forgot to bring us our coffee and when it was time to pay I did need to look for a waiter no one was in the dining room. Great room very clean with a nice view of the lake and the Alpes.

10

KAORU

Mar 26, 2025

·

Stayed 1 night

It's only a few minutes from the station. It was my second time staying there, and I had a good stay this time, too. The scenery from the window was so beautiful and calm, and the breakfast was delicious. All the staff are very kind and pleasant. If I could make a request, it would be more comfortable for me if there were slippers in the room. I hope to come back again.

10

Ronald

May 16, 2024

·

Stayed 1 night

Direkt am Bahnhof mit fantastischem Ausblick über See und Stadt. Grandiose Terrasse wo man auch Frühstück nehmen kann. Restaurant vorhanden. Inkl. Tourismuskarte mit freier Fahr beim ÖV und div. Rabatten. Gutes Frühstück, leider ohne Eierspeise. Sehr grosse, bequeme Betten, Zimmer mit viel Platz.

Translate

8

Rico

Sep 16, 2024

·

Stayed 1 night

Het personeel en het ontbijt waren super goed! Voldoende geïnformeerd, duidelijke uitleg. Jammer aan de kamer waren de te korte verduisterende gordijnen, hierdoor kwam te veel licht binnen. En wat opviel was het geluid van buiten dat goed te horen was, dit was jammer met een klein kind die hier wakker van word

Translate

10

Yaw Peng

Sep 13, 2025

·

Stayed 6 nights

Great views! Good room! Good restaurant!

10

Carole

Oct 1, 2022

·

Stayed 4 nights

Really nice atmosphere in this hotel and very good evening meal in the restaurant. I bet it’s lovely sitting on the outdoor terrace overlooking the lake on a sunny evening. Shame it was raining when we were there!

Was this helpful?

AI-generated summary based on recent guest reviews

Month	Average price
January	$181
February	$189
March	$210
April	$204
May	$217
June	$220
July	$207
August	$206
September	$220
October	$205
November	$197
December	$181

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3 $216
4 $169	5 $198	6 $190	7 $218	8 $195	9 $200	10 $192
11 $180	12 $219	13 $192	14 $204	15 $190	16 $203	17 $189
18 $169	19 $206	20 $210	21 $236	22 $236	23 $238	24 $238
25 $180	26 $216	27 $210	28 $198	29 $227	30 $210	31 $210

Hôtel Alpes & Lac

Prices for Hôtel Alpes & Lac

Monthly average prices

About this property

Location

Room options

Double Room with Street View

Double Room with Lake View Annex

Suite Annex

Twin Room with Lake View

Double Room with Street View Annex

Double Room with Balcony and Lake View

Twin Room with Balcony and Lake View

Double Room with Lake View

Single Room with Lake View

Guest reviews of Hôtel Alpes & Lac

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

FAQs about Hôtel Alpes & Lac

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19
20 $176	21 $195	22 $220	23 $239	24 $210	25	26
27 $188	28	29 $216	30 $237