Name: Hôtel Alpes & Lac
Address: Place de la Gare 2, Neuchatel, Switzerland, Neuchatel, Canton of Neuchatel, Switzerland
Rating: 8.35

Guest reviews

8.3

Very good

Based on 1,699 verified reviews

Who stays here?

Business

33%

Couple

32%

Family

17%

Group

7%

Solo

8%

What guests think

AI-generated summary based on recent guest reviews

‌

6

Jonas

Mar 20, 2026

·

Stayed 1 night

Ok

10

Michael

Jan 15, 2026

·

Stayed 3 nights

Nice hotel, comfy bed, lovely shower, beside train station

10

Alexander

Jan 8, 2026

·

Stayed 1 night

Charming, convenient with beautiful views of the lake and town. Will stay here time and time again.

6

Jennie

Dec 17, 2025

·

Stayed 1 night

Ok

8

Sonja

Oct 28, 2025

·

Stayed 1 night

Our second time at this hotel this year wasn't quite as great but still good. We booked a lake view room and ended up in a very uninviting room in a corner on the 3rd floor. I had asked to check in early but the hotel hadn't seen my note, so we ended up running around the city for 3 hours in the rain. Staff was still friendly and the room was very clean. Best thing for this hotel is the convenient location next to the station and the yummy breakfast. If you are sensitive to noise beware. The pation overlooking the lake is hasconstruction work going on. Once this is done, it will surely be remarkable.

Place de la Gare 2, Neuchatel, Switzerland

Location

Located in Neuchatel, Hôtel Alpes & Lac is in the city center and near a boardwalk/promenade. The area's natural beauty can be seen at Chasseral Nature Park and Doubs Nature Park, while Galerie Quint-Essences and Theatre du Passage are cultural highlights. Place Pury and Botantical Garden are also worth visiting. Discover the area's water adventures with windsurfing and sailing nearby, or enjoy the great outdoors with hiking/biking trails.

More location info

Property Policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 15:00 to 00:00

Before 12:00

FAQs

Complimentary parking is available for guests, but it is limited. No reservation is required.

A delightful breakfast is served on-site, though specific serving hours are not mentioned. Guests can enjoy a scrumptious meal to start their day.

Check-in is from 15:00 until 00:00, and check-out is at 12:00. Early or late check-in/check-out options may be available upon request.

The hotel provides step-free entrances and wheelchair-accessible facilities in public areas. Specific details about room accessibility are not provided.

The hotel is situated in the city center of Neuchatel, near a boardwalk/promenade, with attractions like Chasseral Nature Park and Doubs Nature Park nearby. Public transport options are available for easy travel.

Children are welcome at the hotel, and there is no mention of a minimum age for staying free.

Hôtel Alpes & Lac

Amenities

Property description