Brandon Hall Hotel & Spa Coventry

Great pool friendly and helpful staff.

Lovely hotel excellent facilities loved the gym and pool would definitely go back

..have to walk to an adjacent building for swimming and sauna was the only downfall but the hotel itself made up for it.thank you.will definitely use it again

Lovely hotel friendly staff great breakfast pool a bit cold to enjoy a nice swim would stay again

Pleasing hotel but meals and drinks on the expensive side. Busy place due to locals visiting spa, car park full. Breakfast buffet only warm, not a lot to offer when wanted continental, overpriced for what was available.

Very disappointed as i booked this hotel with a view to using the pool. when i arrived at the hotel there was a sign on the reception desk stating that the pool was closed for maintenance. I asked how long it had been planned, but they chose not to answer or simply did not know. Details like this should be flagged up on the Expedia site by the hotel as if i had known I would have booked a different hotel. As a result i will not now consider this hotel in the future.

Lovely place, has everything you need. Tranquil and calm. Great leisure facilities. StFf very friendly and helpful. Breakfast was superb too.

Generally clean, however hairs in bath on arrival. It’s looking tired now and they just need to paint some walls to vastly improve it. The wall in our room had drip marks down it - I don’t know what had dripped (dread to guess). Steam room out of action for the whole 3 days was disappointing. Breakfast was ok, nothing special, fried eggs only. No scrambled, omelettes or any other type of eggs - which they had done in the past. So perhaps service is going in a downward trajectory. It was the cheapest hotel within 20 miles with a pool and breakfast included, and I’d say that sums it up… it’s ok for a few cheap nights away with a pool & breakfast.

Lovely hotel. It is a little dated but has everything you can ask for. Bed is very comfortable. We asked for more pillows and hangers and they were with us within 10 mins. Spa facilities were really good, shame the steam room was out of order. We did not eat at the hotel so unable to comment on the food.

Good sized rooms, with super kingsize bed. Rooms had everything you needed. The place is starting to look tired but it was totally value for money. Been able to use the pool and gym with steam rooms was a bonues. Although it is located in a quite area you are not too far from shopping and attractions.

Property is in need of a major refurb. Walls had so much filler and holes in them in corridors and bedrooms. Cobwebs hanging from ceiling, black mould in bathroom and very dated along with ceiling paint peeling off. Bar closed at 11 pm even when there was lots of people still in the bar socialising. Definitely not 4 star.

All the walls in the room was marked and filthy, bathroom had hairs in the bath, yellow marks on bedsheets.

Hotel was lovely and clean. Bed very comfy. Great facilities would definitely stay again. Staff very friendly and welcoming

Enjoyed returning to this hotel for a long weekend. Hotel is very clean and the staff are very friendly and made us feel welcome. Hotel is dog friendly so our chihuahuas were looked after too. Excellent! Good value with breakfast included.

This hotel is rated 4 star but I would not rate it as more than a 3 star. The room had mould all behind the radiator, the curtains were really dirty, there is no extractor fan in the bathroom, and the window would not open properly.......there was no obvious fire / smoke alarm in the room either. So if there was a fire we wouldn't have known about it and would not be able to get out of the ground floor window as it wouldn't open. I was very surprised that the hotel did not offer any room service either. We did not get to use the health suite, but it looked nice from outside. The staff were very helpful and happy though.

Generally clean, however hairs in bath on arrival. It’s looking tired now and they just need to paint some walls to vastly improve it. The wall in our room had drip marks down it - I don’t know what had dripped (dread to guess). Steam room out of action for the whole 3 days was disappointing. Breakfast was ok, nothing special, fried eggs only. No scrambled, omelettes or any other type of eggs - which they had done in the past. So perhaps service is going in a downward trajectory. It was the cheapest hotel within 20 miles with a pool and breakfast included, and I’d say that sums it up… it’s ok for a few cheap nights away with a pool & breakfast.

Lots of nice things about this hotel, nice location and outside space. All staff i came across were very nice and helpful. Although the room was clean, it needed a deep clean or some maintenance doing. Tiles, shower screen etc...all doors and skirting boatds were damaged and needed a bit of attention.

Very tired hotel and the fact that it is not clean makes it even worse. Have stayed here alot over the years but it has really gone down hill now. Shame, as it is in a lovely setting. Greasy headboards are the worst.

Very old needs updating , was also blood stains on my bedding

Housekeeping was excellent- very high standard staff were friendly and polite. Hotel has lovely grounds and it is very pleasant to sit out on a summer evening having a quiet drink. Hotel can be busy if there is a wedding party. Walls are quite thin and can hear guests next door and their TV.

We booked to stay as a couple to celebrate my birthday. First impressions were good, however the inside of the build is tired and worn, although clean. The room was small than expected and worn but comfy. We made use of the pool which is a good size. Breakfast was nice, we didn’t eat in the restaurant for the evening, drinks in the bar were pricey. On a plus side the grounds are lovey and it’s only a short walk to the village pub/resturant.

Very comfy but room was boiling and the window latch was broken! Thankfully there was a fan! Really lovely stay. Would stay again!

We stayed in an accessible room executive twin room. It was clean and tidy. The wet room was great apart from nearly flooding when using the shower. The only other down side was the adjoining door...this allowed zero sound protection from the family next door. Which on our occasion was a couple with two dogs. As the floors are not carpetted we heard every movement the dogs made and i could hear every word the people were saying. Not great when they got up at 6.30am to prepare for a dog show!!!

There are so many awful hotels in the Midlands that, at first, we were pleasantly surprised. The fabric of the building is in good shape and it is generally clean. Some staff dopey, some on the ball. It seems well-organised and efficient. However, the floor of our room was uneven and creaky, the pillows had stains under the clean pillowcases, and there was unpainted plaster where the wall had been repaired. We were offered a different room, which was better, but still had some stains on the wall. Food in the evening was good, breakfast was clean and well organised but pretty average. Overall a 5/10. In this area, you could do worse.

Very welcoming staff and very quick to respond, really appreciated this = thanks. However room 51 not a great option....the dip in the middle of the floor and a beds on wheels wasn't a great combination!

Overall a good weekend stay. Room had almost all that was needed, only 1 pillow. Asked for more and quickly forthcoming, but never been at a hotel before where had to ask. Also only one towel for 2 occupants, then found spare hidden in wardrobe of all places. As noisy as any similar hotel in corridor and doors banging. Didn't hear neighbours banging... Bar shuts at 11 and with no where else to go, the place is loosing out on punters that would have bought more after events and reception. Not ripped off for bar prices. No ales or proper beers, lots of lager choices, and Guinness was the sweetest yuckiest ever tasted. Had food as part of event. Couldn't fault it. No where before had suggested that had complimentary access to the spa if booked. So hadn't brought anything for use, pity. We had looked around but all indicated membership needed. Generally clean, though main bar and reception stank of egg later in evening, so even if bar had been open later wouldn't have been keen to stay.

Could've had more amenities for the price paid i.e., tea facilities in the room and smart TV options but otherwise cant complain

Arriving at 8.30 on a blustery December winters night we parked in the overflow car park and splashed through the puddles to the entrance. The drive in had been impressive & well illuminated with lights either side of the long driveway. We checked in without issue and asked about eating in the restaurant & were told we had about 15 minutes order so we hurried to our room. A fast freshen up and we headed back down to eat, choosing to order at the bar as this felt a little less formal. Asking for the menu I was shocked at the prices with starters sitting between £10-£15 and main course typically around £30, this resulted in our evening meal for 2 approaching the price of our accommodation! The room itself had a very large bed which we discovered were just 2 beds pushed together as I descended into the gap in the middle as they drifted apart in the middle of the night - far from ideal! The bathroom had basic cheap toiletries for one person thrown on the side and there was only one set of towels - luckily we found another set in the wardrobe. The grouting in the bathroom was fairly grubby and you could easily see the areas frequented by guests. The TV in the room was probably one of the first generation flat screen models and at least a decade old and lacked most channels and didn't even have a TV guide so definitely no smart features. Breakfast was good and checkout was easy. Overall OK value for money but the rooms were not as you would expect from such a grand setti

I arrived late in the evening so I didn't get to check out the hotel much. Room was clean and comfortable and quiet so I got a good night's sleep. WiFi was busy in the evening so a bit slow, but plenty fast enough in the morning. Breakfast was very good - full cooked breakfast with lots of options. Plenty of free parking outside. Just be aware that if you are headed for the North of Coventry it actually takes quite a while to get there from this side.

This hotel has a lot going for it, good location, good easy parking, friendly helpful staff. Only concerns: the rooms are air blown heated which is a little noisy and if you turn it off at night in the winter the room quickly gets cold. Floors are very cold underfoot, take your slippers. The beds could do with a better mattress, the springs are very noticeable.

Poor service from some staff marred it. No one served at breakfast so l got sugary cereal and crap sugary processed yoghurt for £15. No one said the room coffee was in a cupboard. Plain burger no chips or anything £19. Terrible strong chemicals in the pool with ghastly communal changing.

Very welcoming staff and very quick to respond, really appreciated this = thanks. However room 51 not a great option....the dip in the middle of the floor and a beds on wheels wasn't a great combination!

Stayed this weekend for one night to celebrate my friends 50th birthday after reading reviews there were a small amount of negative ones but I still decided to book as I had already stayed some years back & it had been lovely & I'm so glad I did. The room was very clean, decorated nicely & it was comfortable only negatives were the building looks like it needs to be updated ( but inside is lovely) & there were no cups or tea/ coffee making facilities in our room,this is ok for me as I do not drink hot drinks. Our evening meal was amazing, plentiful, tasty & cooked beautifully couldn't fit dessert in, breakfast was buffet style, plenty of options & hot. The staff were friendly & so helpful me & my friend are disabled & they carried out luggage to & from our room nothing was too much trouble which we really appreciated. I struggled to get a disabled car parking space outside & this is the only negative but the overflow car park was only round the back. I would highly recommend staying here whether you come as a couple or with a friend we had a lovely relaxing time in a quiet clean setting we will definitely come back again so good value for money.

The reception staff were amazing. They were so welcoming and helpful. Couldn’t fault any of them. Fantastic. Unfortunately the only fault I have to mention how rude the breakfast lady was when we walked in at 9:40. Breakfast is until 10. We got there and she rolled her eyes said morning in an unfriendly manner. Asked us for our room number. To then be like breakfast finishes at 10. So what ever is out is out. I looked thinking wow what customer service is this. Iv stayed at a lot of places and even tho breakfast finishes at 10. And you turn up 9:50 then treat you with respect. I paid extra on for the breakfast. So very disappointed with that. Not a great variety. And before 10 things were going away. The porridge she put away as soon as we walked in. Juice was getting sealed and a bit of the hot breakfast that was left which wasn’t much I wouldn’t say was amazing. We sat started to have breakfast and then another lady comes over to say everything is closing and to have tea before it shuts. We left at 10:20 and both ladies were just sat around gossiping. Im not to sure if I would stay again because breakfast is something you look forward to when staying away. It’s not something you make yourself regular. Couldn’t fault the reception staff however.

Several circumstances outside of staff control but very friendly and apologetic

Some great positives but some negatives. When you walk in the reception main entrance it smells of farts, only way to describe it. Rooms are a pleasant bed was good but could fit my suit in the wardrobe properly. Shower was great and room very clean. Walls a little thin so noisy sex from neighbours wasn’t enjoyable nor was the cleaner in the hallway at 7am. Restaurant food was a little over priced but was cooked well and served very hot loved that. Unfortunately it took the staff 5 minutes to seat me and from arriving for my reservation to getting a drink was 25 minutes, that wasn’t acceptable. It was very slow, but two staff should have been able to deal with the 11 diners. (The girl was very pleasant to be fair) Now One night I wasn’t allowed an ice bucket from the bar but the second night I was, so either you can or you can’t. Breakfast was very good and good quality too. I did use the gym whilst there which I was very impressed with.

Lovely hotel. It is a little dated but has everything you can ask for. Bed is very comfortable. We asked for more pillows and hangers and they were with us within 10 mins. Spa facilities were really good, shame the steam room was out of order. We did not eat at the hotel so unable to comment on the food.

Friendly staff excellent service

Lots of nice things about this hotel, nice location and outside space. All staff i came across were very nice and helpful. Although the room was clean, it needed a deep clean or some maintenance doing. Tiles, shower screen etc...all doors and skirting boatds were damaged and needed a bit of attention.

Juliet and her husband who managed the hotel were excellent. We were a large group very accommodating

We stayed over for 3 nights attending a local wedding. The location was lovely and quiet, lovely clean hotel and a nice clean spa. Staff very friendly and nothing seemed too much trouble. Prices in bar were very reasonable too.

We booked to stay as a couple to celebrate my birthday. First impressions were good, however the inside of the build is tired and worn, although clean. The room was small than expected and worn but comfy. We made use of the pool which is a good size. Breakfast was nice, we didn’t eat in the restaurant for the evening, drinks in the bar were pricey. On a plus side the grounds are lovey and it’s only a short walk to the village pub/resturant.

Lovely place to stay for a visit to Coventry and Rugby

What I liked most about this venue that it is far from noise and traffic.

Stayed overnight on a very warm day. The grounds and pool are lovely. The interior is in much better condition than the outside which could do with some TLC. Walked ten minutes through the woods to the local village pub and then watched the football in the nice bar. Room was very warm but it was a super hot day.

Excellent base to visit F1 at Silverstone. The park and ride at Northampton was about 45mins

Pleasant stay in rural area which is also close to the city. Saw a deer in the grounds which was rather special to see. Hotel a little dated, but room was comfortable and spotless. Didn't eat or use leisure facilities, so can't really comment about those. Had a look at the pool and it looked inviting. Would stay again.

Although it was busy when we arrived, as presumably there was some event on we were dealt with quickly and efficiently. We had a room in a nice quiet area of the hotel. As it was a hot day it was good to be able to use the swimming pool, spa and steam room. There was a good selection at breakfast. Will be happy to return some other time when hopefully we'll get more of a chance to explore the grounds etc. The location was ideal for visiting the Brandon Marsh wildlife reserve a few minutes away.

Very nice stay had. Calm and cheery staff. Room spacious and very clean. Easy nearby parking. Super tasty bar snacks. Overall happy and relaxing time. Pleasantly secluded location.

I arrived late in the evening so I didn't get to check out the hotel much. Room was clean and comfortable and quiet so I got a good night's sleep. WiFi was busy in the evening so a bit slow, but plenty fast enough in the morning. Breakfast was very good - full cooked breakfast with lots of options. Plenty of free parking outside. Just be aware that if you are headed for the North of Coventry it actually takes quite a while to get there from this side.

Venue good , facilities good , food excellent , drinks very pricey , charged £2 for a pint of tap water .

Excellent all round, friendly staff, good facilities, clean, great breakfast, very relaxing and great value for money Only negative I thought the evening meal was a bit pricey.

Stayed one night - nice room - refurbished bedroom . Good breakfast at a fair price

The reception staff were amazing. They were so welcoming and helpful. Couldn’t fault any of them. Fantastic. Unfortunately the only fault I have to mention how rude the breakfast lady was when we walked in at 9:40. Breakfast is until 10. We got there and she rolled her eyes said morning in an unfriendly manner. Asked us for our room number. To then be like breakfast finishes at 10. So what ever is out is out. I looked thinking wow what customer service is this. Iv stayed at a lot of places and even tho breakfast finishes at 10. And you turn up 9:50 then treat you with respect. I paid extra on for the breakfast. So very disappointed with that. Not a great variety. And before 10 things were going away. The porridge she put away as soon as we walked in. Juice was getting sealed and a bit of the hot breakfast that was left which wasn’t much I wouldn’t say was amazing. We sat started to have breakfast and then another lady comes over to say everything is closing and to have tea before it shuts. We left at 10:20 and both ladies were just sat around gossiping. Im not to sure if I would stay again because breakfast is something you look forward to when staying away. It’s not something you make yourself regular. Couldn’t fault the reception staff however.

Bar meals not available after 6.00pm Only restaurant which was very overpriced

Pleasant hotel with some character in the original building. A little tired looking in parts. Comfortable lounge bar area. Restauant a little pricey and the meal was below standard.

Pleasing hotel but meals and drinks on the expensive side. Busy place due to locals visiting spa, car park full. Breakfast buffet only warm, not a lot to offer when wanted continental, overpriced for what was available.

Arriving at 8.30 on a blustery December winters night we parked in the overflow car park and splashed through the puddles to the entrance. The drive in had been impressive & well illuminated with lights either side of the long driveway. We checked in without issue and asked about eating in the restaurant & were told we had about 15 minutes order so we hurried to our room. A fast freshen up and we headed back down to eat, choosing to order at the bar as this felt a little less formal. Asking for the menu I was shocked at the prices with starters sitting between £10-£15 and main course typically around £30, this resulted in our evening meal for 2 approaching the price of our accommodation! The room itself had a very large bed which we discovered were just 2 beds pushed together as I descended into the gap in the middle as they drifted apart in the middle of the night - far from ideal! The bathroom had basic cheap toiletries for one person thrown on the side and there was only one set of towels - luckily we found another set in the wardrobe. The grouting in the bathroom was fairly grubby and you could easily see the areas frequented by guests. The TV in the room was probably one of the first generation flat screen models and at least a decade old and lacked most channels and didn't even have a TV guide so definitely no smart features. Breakfast was good and checkout was easy. Overall OK value for money but the rooms were not as you would expect from such a grand setti

Lovely place, has everything you need. Tranquil and calm. Great leisure facilities. StFf very friendly and helpful. Breakfast was superb too.

Some great positives but some negatives. When you walk in the reception main entrance it smells of farts, only way to describe it. Rooms are a pleasant bed was good but could fit my suit in the wardrobe properly. Shower was great and room very clean. Walls a little thin so noisy sex from neighbours wasn’t enjoyable nor was the cleaner in the hallway at 7am. Restaurant food was a little over priced but was cooked well and served very hot loved that. Unfortunately it took the staff 5 minutes to seat me and from arriving for my reservation to getting a drink was 25 minutes, that wasn’t acceptable. It was very slow, but two staff should have been able to deal with the 11 diners. (The girl was very pleasant to be fair) Now One night I wasn’t allowed an ice bucket from the bar but the second night I was, so either you can or you can’t. Breakfast was very good and good quality too. I did use the gym whilst there which I was very impressed with.