Holiday Inn Guatemala by IHG

Name: Holiday Inn Guatemala by IHG
Address: 1 Avenida 13-22, Zona 10, Zona 10, Guatemala City, Guatemala, Guatemala City, Guatemala Department, GT
Price range: US$97–US$182 per night
Rating: 8.9

US$127

/ night

Avg. for September

Holiday Inn Guatemala by IHG - Reception

Holiday Inn Guatemala by IHG - View from room

Prices for Holiday Inn Guatemala by IHG

Select dates to see prices and availability

US$127

/ night

Avg. for September

Monthly average prices

Nightly prices at Holiday Inn Guatemala by IHG average US$107 in the cheapest month (June) and US$155 in the most expensive month (November), based on the last 12 months.

Average nightly price at Holiday Inn Guatemala by IHG by month, last 12 months (USD)
Month	Average price
January	US$124
February	US$134
March	US$133
April	US$121
May	US$113
June	US$107
July	US$111
August	US$115
September	US$127
October	US$145
November	US$155
December	US$112

Most expensive: November (~US$155)

Cheapest: June (~US$107)

About this property

Take advantage of recreation opportunities including an outdoor pool and a fitness center. This hotel also features complimentary wireless internet access, gift shops/newsstands, and a living plant wall.

Show all

Location

1 Avenida 13-22, Zona 10, Zona 10, Guatemala City, Guatemala

Avenida La Reforma (0.1 Miles)

Avia Mall (0.2 Miles)

Plaza Fontabella Shopping Center (0.2 Miles)

Union Church of Guatemala (0.2 Miles)

The Village Shopping Center (0.3 Miles)

Gran Centro Los Próceres (0.4 Miles)

More location info

Room options

Standard Room, 2 Double Beds

Room details

2 Double Beds

Sleeps 3

344 ft²

Air Conditioning

Wi-Fi (Free)

Private Bathroom

Standard Room, 2 Double Beds, Balcony

Room details

2 Double Beds

Sleeps 3

Balcony

Air Conditioning

Wi-Fi (Free)

Private Bathroom

Standard Room, 1 King Bed, Roll-In Shower (Mobility Accessible)

Room details

1 Extra-Large Double Bed

Sleeps 2

Air Conditioning

Wi-Fi (Free)

Private Bathroom

Standard Room, 1 King Bed, Balcony

Room details

1 Extra-Large Double Bed

Sleeps 2

Balcony

Balcony or Terrace

Air Conditioning

Wi-Fi (Free)

Private Bathroom

Suite, 1 King Bed

Room details

1 Extra-Large Double Bed

Sleeps 2

344 ft²

Air Conditioning

Wi-Fi (Free)

Private Bathroom

Suite, 1 King Bed (Kitchen Area)

Room details

1 Extra-Large Double Bed

Sleeps 2

344 ft²

Air Conditioning

Wi-Fi (Free)

Kitchenette

Suite, 2 Double Beds

Room details

2 Double Beds

Sleeps 3

344 ft²

Air Conditioning

Wi-Fi (Free)

Kitchenette

Standard Room, 1 King Bed

Room details

1 Extra-Large Double Bed

Sleeps 2

344 ft²

Air Conditioning

Wi-Fi (Free)

Private Bathroom

Standard Room

Room details

1 Single Bed

Sleeps 2

344 ft²

Air Conditioning

Wi-Fi (Free)

Private Bathroom

Suite, 2 Queen Beds

Room details

2 Large Double Beds

Sleeps 3

344 ft²

Air Conditioning

Wi-Fi (Free)

Private Bathroom

Guest reviews of Holiday Inn Guatemala by IHG

8.9

Fabulous

Based on 1,002 verified reviews

Who stays here?

Business

66%

Couple

11%

Family

11%

Group

Solo

What guests think

AI-generated summary based on recent guest reviews

At Holiday Inn Guatemala by IHG, guests consistently praise the friendly, professional staff, very clean rooms, and the convenient Zona 10 location close to the airport, restaurants and shops, with the breakfast buffet and on-site dining frequently highlighted.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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What guests think

Several reviews note nightlife and street noise in some rooms, especially on weekend nights. Facilities feedback is mixed: there is a rooftop pool and gym, but the gym and pool feel small, the pool cleanliness varies, and parking is limited or paid. Occasional room issues include small layouts, a missing fridge or TV/AC problems, though many describe the rooms as comfortable and modern. Overall, it suits business and short city stays if you value convenience over absolute quiet.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

AI-generated summary based on recent guest reviews

Facilities

Rooftop pool, gym, and an on-site restaurant are available. Several reviews say the gym and pool are small, the pool can be crowded or not very clean, parking is limited or awkward (sometimes paid), and there is no spa.

Related guest reviews

Marcela Cecilia

6 Aug 2023

Stayed 3 nights

El servicio es muy bueno. El estacionamiento es bastante complicado pero siempre consigues un lugar para estacionar

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jieun

15 Sept 2024

Stayed 2 nights

Room condition was good. But pool was too cold & dirty.

Francisco

17 Sept 2025

Stayed 7 nights

Good hotel. The gym is super small. The staff is friendly, but they don't really solve problems or situations. I asked for transportation, and they never arrived.

SAMUEL EDUARDO

8 Dec 2024

Stayed 1 night

Buen dia, o me gusto que haya pagado desayuno y cuando hice el check in me dijeron que no estaba incluido, entonces me va tocar que pagar de nuevo el desayuno. Nno hay parqueo suficiente

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Nuria

7 Feb 2026

Stayed 1 night

piscina y gym en la azotea

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elizabeth

31 Mar 2024

Stayed 2 nights

The pool is very small they dont have a jacuzzi

Kyana Ashe

26 Sept 2025

Stayed 3 nights

This property is beautiful it has a restaurant, gym, and pool, I love that it is super secure as you need your key card to access most places. The staff was very welcoming and friendly. 10/10

Damian

30 Jan 2025

Stayed 3 nights

No ice on the 4th floor, extremely noisy neighbors with a baby and a frat party at the end of the hallway, also the pool was kept quite dirty and the breakfast options seemed to lack flavor and proper temperature just the omelet station was great.

Simon

27 Aug 2024

Stayed 2 nights

The pool look good on picture but not impressed in person. The staff is very nice but the overall look of the property and the restaurant is ok….it’s a Holliday Inn so I did not expect much anyway.

Brian

7 Sept 2024

Stayed 1 night

Good hotel for one or two nights. We stayed one night so it was okay for what we needed the room. No spa or massages available and restaurant needs a bit more attention and liveliness.

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AI-generated summary based on recent guest reviews

Cleanliness

Reviews frequently highlight very clean rooms and good housekeeping. A few mention maintenance or odor issues in some rooms, such as plumbing problems or humidity.

Related guest reviews

jose

13 Jun 2024

Stayed 1 night

La habitacion impecable

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Sergio

11 Oct 2025

Stayed 1 night

Habitación limpia y segura.

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Maria

13 Jan 2023

Stayed 2 nights

Las habitaciones huelen mucho a humedad

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Sonia

24 Jan 2026

Stayed 1 night

Room super clean , staff excellent

Mary

22 May 2024

Stayed 1 night

Room was nice and spacious, but we had constant plumbing issues. The shower and bathroom sinks would not drain the water quick enough and the toilet flush would stop working periodically.

Adam

19 Feb 2026

Stayed 1 night

Clean room , friendly staff

Rizal

24 Sept 2023

Stayed 1 night

People are very helpful and accommodating. Room is very clean.

Ma. Gaby

26 Nov 2023

Stayed 1 night

Limpieza impecable, bien equipadas las habitaciones.

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Silvia

11 Nov 2025

Stayed 5 nights

Very clean, friendly, helpful and professional staff. Had a great stay.

Johnny

23 Nov 2025

Stayed 3 nights

Excelente servicio, excelente ubicación, excelente Limpieza, excelente desayuno, realmente superó por mucho mis expectativas

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AI-generated summary based on recent guest reviews

Rooms

Guests describe rooms as comfortable and modern, with some spacious layouts and pleasant city views; Wi-Fi is praised by some. Drawbacks include noise from nearby venues or the pool area, occasional small rooms, missing fridges, and TV/AC issues.

Related guest reviews

Jaime

19 Feb 2024

Stayed 3 nights

Overall experience was good. TV DIDN'T WORK for my entire stay. But then again who's staying to watch television, when there's lot to see

hector

28 Jul 2024

Stayed 1 night

This a recycled building the plumbing didn’t work well. I was in a room where the sink didn’t work and when I reported it to the front desk, instead of switch me to a different room they sent a plumber at midnight, that was just the beginning. There’s a club across the street that plays loud music until 2am. The noise was so loud the glass over the table was shaking

Bertha

26 Jul 2025

Stayed 1 night

It's a beautiful place. Yet the bedroom is too small

Sharleen

6 Mar 2024

Stayed 2 nights

Inchecken bij accommodatie was snel gedaan. De toegewezen kamer had echter een defecte airconditioning. Hierdoor niet goed kunnen slapen. Wel iemand gestuurd om airco te repareren, maar helaas niet gelukt. De volgende dag kregen we een andere kamer met een werkende airconditioning. Kamer was ook netter schoongemaakt. Tapijt was schoner, vloer van balkon ook. Dus ons verblijf was niet vlekkeloos verlopen, maar bereidheid van personeel om te helpen en probleem op te lossen wordt gewaardeerd. Vriendelijkheid personeel compenseert veel.

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John

15 Jan 2023

My wife and I had a very comfortable time in this hotel . The room was quiet, spacious, modern and clean .

Luis

26 Nov 2024

Stayed 1 night

Everything ok, the only small thing is that I expected to have a small fridge in the room, there was none

Kathleen

6 Sept 2023

Stayed 4 nights

First-class in service, comfortable rooms with spotless cleanliness. Convenient location to airport, downtown areas. Breakfast buffet is substantial, with different cooked entrees each day, and plenty of cold and hot dishes to choose from. Front desk and most personnel can speak English, helping us with some unexpected problems on our side. Restaurant personnel let us meet there with several people to do computer transfers, ordering drinks and food as we shared our data. Great wifi. Glorious views from hotel balcony and hallway windows. Each person seems to know and love their job and do it to perfection.

Patricia

1 Apr 2024

Stayed 2 nights

Overall, it’s was an ok stay. It’s extremely noisy if you get a room on the 4th floor between the pool & the surrounding bedrooms. Also, there’s not much to do in/or around the hotel. Wish I had more time at the pool however it was completely packed all day for some reason.

Gustavo

30 Jan 2025

Stayed 2 nights

You can hear the music from outside even in the 15th level

Flora

14 Mar 2024

Stayed 1 night

Great location, rooms are soundproof, bed very comfortable, modern, spacious and pleasent rooms.

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AI-generated summary based on recent guest reviews

Service

Service is widely praised as friendly, attentive, and professional, with smooth check-in and helpful staff throughout the hotel. A few guests report lapses such as unhelpful front-desk interactions, miscommunication, or missed transportation.

Related guest reviews

Michelle

13 Jan 2025

Stayed 1 night

Overall staff and location were great

Jose Hermes

12 Jul 2025

Stayed 3 nights

Servicio deprimente por parte de las personas del counter;

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Sonia

24 Jan 2026

Stayed 1 night

Room super clean , staff excellent

Francisco

17 Sept 2025

Stayed 7 nights

Good hotel. The gym is super small. The staff is friendly, but they don't really solve problems or situations. I asked for transportation, and they never arrived.

Mario

29 Dec 2023

Stayed 1 night

Great service! Parking lot attendant was very courteous and welcoming as wells as bellboy and receptionist. Room was clean. Room service was prompt and the food delicious.

Jackson

6 Feb 2026

Stayed 3 nights

Very friendly staff. Very delicious breakfast as well. Better than any breakfast I have had at any hotel in the US.

Mildred

8 May 2025

Stayed 1 night

The staff was kind and quick for service I highly recommend

Umanga

3 May 2025

Stayed 2 nights

Great hotel with great service and amenities in a convenient location.

Hazel

22 Oct 2025

Stayed 3 nights

Best breakfast ever and the service is amazing the staff is always attend to your needs , smiling and very professional. Not my first time there and not the last one for sure !!!

Silvia

11 Nov 2025

Stayed 5 nights

Very clean, friendly, helpful and professional staff. Had a great stay.

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AI-generated summary based on recent guest reviews

Location

Set in Zona 10 near the airport, malls, restaurants, and shops; many find the area safe and walkable. A few consider it a bit removed from main tourist sights.

Related guest reviews

Audrey

14 Jan 2026

Stayed 1 night

L'hôtel est très bien situé, près de l'aéroport. La chambre était propre et les employés très serviables. Il y a quelques restaurants à proximité, ainsi qu'une excellente boulangerie-pâtisserie....idéal pour le déjeuner, le San Martin. Par contre, j'ai trouvé que c'était un peu brutant en soirée.

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Audrey

11 Jan 2026

Stayed 1 night

La chambre était propre, l'hôtel est idéalement situé près de l'aéroport. Par contre, c'est bruyant en soirée.

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Wayne

25 Jul 2025

Stayed 4 nights

Nice rooms, good location for walking to malls and restaurants

MARBIN LEONEL

11 Jan 2025

Stayed 1 night

Great location, amazing restaurants in the area. Clean and great views.

Barry

3 Dec 2022

Stayed 19,324 nights

Very convenient location. Walkable to major shopping districts and malls.

martha

12 Apr 2025

Stayed 2 nights

A bit out of the interesting tourist areas, but a lovely hotel.

Juan

27 Jun 2024

Stayed 1 night

In the heart of Zona 10, safe and quiet place

Ted

16 Jan 2026

Stayed 1 night

Location. Cleanliness. Riccardo in the restaurant is a charmig guy. Friendly, cheerful and brightens your day. 3rd time visiting. Always Holiday Inn

Kristen

9 Apr 2025

Stayed 1 night

Great location

Diego

12 Jan 2026

Stayed 3 nights

El hotel está ubicado en una zona muy segura, cerca de todo, muy limpio y buena atención

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AI-generated summary based on recent guest reviews

Dining

The breakfast buffet and on-site dining earn strong praise for taste and variety, and room service is well-liked. Some guests note breakfast is not included in rates or found options uneven at times.

Related guest reviews

ANNETTE

31 May 2023

Stayed 1 night

Good price and good quality … the breakfast excelent

Lucinda

16 May 2023

Stayed 2 nights

I Recommend!!! This was the first time staying at this hotel and the high quality of service and and attention was amazing! The staff is very kind, friendly, and helpful. The rooms were clean and comfortable. Breakfast was amazing they had a variety of selection of food. I would definitely stay here again!!!

Nataly B

22 Nov 2025

Stayed 2 nights

Delicious breakfast

Mario

29 Dec 2023

Stayed 1 night

Great service! Parking lot attendant was very courteous and welcoming as wells as bellboy and receptionist. Room was clean. Room service was prompt and the food delicious.

Carlos H

14 Aug 2024

Stayed 3 nights

Great place to stay. Breakfast is incredible.

Jackson

6 Feb 2026

Stayed 3 nights

Very friendly staff. Very delicious breakfast as well. Better than any breakfast I have had at any hotel in the US.

Damian

30 Jan 2025

Stayed 3 nights

Hazel

22 Oct 2025

Stayed 3 nights

Best breakfast ever and the service is amazing the staff is always attend to your needs , smiling and very professional. Not my first time there and not the last one for sure !!!

Carlos

23 Dec 2025

Stayed 4 nights

No hay desayuno incluido y no optamos por el del hotel

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LIZSANDRA

30 May 2023

Stayed 3 nights

The food at the restaurant is amazing, the staff is friendly and always willing to help

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AI-generated summary based on recent guest reviews

Pablo

last week

Stayed 1 night

Everything is good about it, specially the location and the kindness of its employees

Paul

16 Aug 2026

Stayed 1 night

Great hotel near the airport and in one of the better zones in the city. The room was spacious and comfortable. The pool, restaurant and gym were all above standard.

Gavin

15 Jul 2026

Stayed 1 night

A nice hotel in a business location. Our room was upgraded to a suite. Pool was nice but the photos make it look nicer than it is. Our room was missing body wash and coffee pods but we called down and they were replaced. It was good for the price. Shuttle to the airport every hour for $15 usd

Konner

24 Jun 2026

Stayed 1 night

Clean room, safe hotel in the business district. Nice pool and decent weight room. Good breakfast

Carlos

14 Jun 2026

Stayed 4 nights

Good location and nice hotel

Property policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 15:00 to 00:00

Before 13:00

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

FAQs about Holiday Inn Guatemala by IHG

Is parking available at the property?

Yes, free self-parking is available on-site, but it is limited.

What type of breakfast is offered and what are the serving hours?

Cooked-to-order breakfasts are available daily from 6 AM to 11:00 AM for a fee of approximately GTQ 151.47 for adults and GTQ 80.19 for children.

What are the standard check-in and check-out times?

Check-in time is at 3:00 PM and check-out time is at 1:00 PM. Early or late check-in/check-out may be available upon request and may incur additional charges.

Are airport shuttle services available?

Yes, airport shuttle services are available. Guests can arrange the transfer by contacting the property directly.

What accessibility features are available for guests with disabilities?

The property features step-free entrances and wheelchair-accessible facilities, including public areas and rooms. Elevators are available for ease of access.

What is the location of the property in relation to key landmarks?

The hotel is centrally located in Guatemala City, just steps from Avenida La Reforma and within a 5-minute walk of Plaza Fontabella Shopping Center. It is approximately 0.6 mi from the Embassy of Mexico in Guatemala and 1.2 mi from Torre del Reformador.

Does the property have a swimming pool?

Yes, there is an outdoor swimming pool available for guests. The pool is seasonal and operational hours may vary.

What are the policies for guests staying with children?

Children are allowed at the property. The minimum age for children to stay for free is not specified.

What are the policies regarding extra beds and cribs?

The property offers rollaway beds for a fee of GTQ 162.0 per night. Advance request or confirmation may be required for availability.

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Prices for upcoming dates

September 2026

October 2026

Cheaper

Pricier

Average nightly price across deals, with taxes & fees.

Prices in USD for 2 guests, updated daily.

Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests. Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Check-in must be done by someone who is at least 18 years old.

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Only registered guests are allowed in the guestrooms.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
The property is professionally cleaned.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Fee for cooked-to-order breakfast: approximately GTQ 151.47 for adults and GTQ 80.19 for children
Rollaway bed fee: GTQ 162.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Su	Mo	Tu	We	Th	Fr	Sa
				1 $132	2 $120	3 $122
4 $122	5 $127	6 $141	7 $137	8 $162	9 $113	10 $113
11 $128	12 $132	13 $137	14 $141	15 $133	16 $120	17 $114
18 $104	19 $115	20 $123	21 $140	22 $116	23 $104	24 $97
25 $112	26 $116	27 $121	28 $182	29 $116	30 $104	31 $101

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19 $115
20 $129	21 $142	22	23	24 $160	25 $124	26 $117
27 $121	28 $160	29 $165	30 $177