Name: Hampton Inn & Suites Milwaukee Downtown
Address: 176 W Wisconsin Ave, Westown, Milwaukee, Wisconsin, United States of America, Milwaukee, Milwaukee County, US
Price range: $111–$462 per night
Rating: 6.63

What guests think

Across recent reviews, Hampton Inn & Suites Milwaukee Downtown is praised for its central, walkable location and generally friendly staff, while many guests note the building feels dated and some areas and amenities would benefit from updates.

Feedback on cleanliness and maintenance is inconsistent, with recurring reports of stained or dirty rooms, HVAC and hot water problems, elevator glitches, and pool or hot tub closures or strong chemicals. Breakfast is often appreciated with waffles and variety, though several guests describe basic offerings, cold items, or food running out before service ends. Parking is via an attached public garage with extra fees and limited in or out privileges, and some found access confusing or policies unclear. Overall, expect a convenient downtown base with uneven upkeep and amenities.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Facilities are hit or miss: multiple reviews cite pool and hot tub closures, cloudy or over‑chlorinated water, and some broken gym equipment. Parking is a paid public garage attached to the hotel, with confusing access and limited or no in/out privileges.

Related guest reviews

6

jeremy

Jul 16, 2025

·

Stayed 3 nights

Hotel is very dated. We booked because parking was listed as free on the website, only to be told upon arrival that’s a mistake and had to pay $20/night without in/out options. A nice location in downtown Milwaukee, with lots of restaurants within walking distance.

8

Sarah

Oct 14, 2025

·

Stayed 1 night

Very convenient location to shows. We walked to the Fiserv Forum easily. Parking garage adjoining cost $20 for 24 hours. Breakfast had a waffle maker and a mini waffle maker. Pillows not the greatest but that would be my only thing to change.

8

Charles

May 6, 2024

·

Stayed 1 night

Great hotel...friendly staff...good breakfast...heart of the city...only issue...no in/out privileges on parking...once u leave and return...you're charged hrly...never heard of that...I got lucky and was able to find suitable parking in front on hotel...

4

Michael

Sep 25, 2025

·

Stayed 2 nights

Room was good, pull out bed was extremely uncomfortable. When we called down for extra towels, we had to go down and get them ourselves so there must be a staffing issue. The pool was so heavily loaded with chemicals our kids couldn’t use it. Very disappointing. Plus we had to pay to park

6

Thomas

Sep 24, 2024

·

Stayed 2 nights

Good location to many downtown elements of Milwaukee. But the property itself was underwhelming (two quick examples: 2 of 3 treadmills weren’t working and the door from the parking deck to the hotel malfunctioned at least twice during our stay). The room is basic and will meet your needs if you’re just looking for a place to crash for the night, but if you’re wanting to relax and enjoy the hotel experience, this might not be the hotel for you.

8

Christine

May 27, 2025

·

Stayed 1 night

Booked it for the pool, pool and hot tub were closed. Rooms felt old and dated. Pull out couch mattress was so thin-you could feel every coil.

4

Mark

Oct 12, 2025

·

Stayed 2 nights

The room was clean, however, the carpet was stained, furniture was damaged, and the entire property was run down. The staff was friendly but we asked if the room would be cleaned and they responded with yes, however, it was never cleaned. We also requested fresh towels twice with no luck with either request. The breakfast was dismal at best with cold food and stale options. This property is in desperate need of a refresh. This was one of the cheapest options downtown, however if you plan on going downtown, I would recommend staying further out of town for cheaper and taking a rideshare into the downtown core or paying more for a nicer hotel. Parking was $15 one night and $20 the next night and is owned by the city but one of the garages is attached to the second level of the hotel.

4

Rachel

Aug 12, 2025

·

Stayed 2 nights

The pool and hot tub need to be cleaned and have proper chemicals applied. It is cloudy and you can barely see the bottom. The HVAC was also not functioning during our stay. On the first night, it wouldn't get warmer than 68 despite being set at 80. On the second night, it wouldn't turn on at all. I mentioned it to the front desk and they sort of shrugged and said the rain the prior night might have damaged something. The breakfast had no fruit and the juices were very watered down.

6

Edward

May 2, 2025

·

Stayed 2 nights

No in and out parking . Forced to park in city garage!

6

Frannie

Dec 26, 2024

·

Stayed 1 night

Convenient location downtown. Plenty of parking around. Basic room, pillows were really uncomfortable to me so it was hard to sleep. Pool and hot tub were closed(one of the main reasons we were staying was to enjoy that) so that was kind of lame. Front desk agent was very polite and greeted us every time we left and came back. Would consider staying again if i bring my own pillow and the pool opens back up

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AI-generated summary based on recent guest reviews

Cleanliness

Cleanliness is inconsistent, with many reports of stained carpets, dirty bathrooms, leftover trash, and occasional pests, alongside some mentions of clean rooms.

Related guest reviews

6

Marlon

Sep 1, 2025

·

Stayed 1 night

Guest services was friendly. Bathroom floor was dirty and had blood spatter all over the floor.

2

Bianca

Feb 17, 2023

·

Stayed 1 night

Food left over from the previous guests. Used towel in the bathtub. Missing light bulbs. I was attending an event there so I thought booking a room there would make it convenient for me. Never again!!!!!!

4

Paul

Aug 15, 2025

·

Stayed 1 night

Old place...Cockroach in drinking fountain. Parking is a public parking area that's $20 a day not $14 as advertised. Worn out place in a not so good part of town.

2

Kayla

Aug 11, 2025

·

Stayed 2 nights

Our room smelled of urine. The couch and carpet were full of stins.

4

Mark

Oct 12, 2025

·

Stayed 2 nights

The room was clean, however, the carpet was stained, furniture was damaged, and the entire property was run down. The staff was friendly but we asked if the room would be cleaned and they responded with yes, however, it was never cleaned. We also requested fresh towels twice with no luck with either request. The breakfast was dismal at best with cold food and stale options. This property is in desperate need of a refresh. This was one of the cheapest options downtown, however if you plan on going downtown, I would recommend staying further out of town for cheaper and taking a rideshare into the downtown core or paying more for a nicer hotel. Parking was $15 one night and $20 the next night and is owned by the city but one of the garages is attached to the second level of the hotel.

4

Vijay

Nov 16, 2025

·

Stayed 1 night

I travel often and this was one of the worst experiences I've had the hotel room was super dirty the AC didn't work The room had a pungent smell to it overall just horrible experience.

2

Sharon

Jul 12, 2025

·

Stayed 1 night

Disgusting ass room. Period blood or poop under the sheet. Possibly blood on the curtain. Bullet hole in window. Used eating utensils behind bed. Possible public hair in drawer along with condom wrappers. Suspicious spots on TV. Has not been cleaned probably ever

6

Charmaine

Feb 13, 2023

·

Stayed 3 nights

Front desk clerks were as helpful as they could but overall the cleanliness of the property was very disappointing. Had to switch rooms the first night due to the room being dirty. Second room bed was clean, but there were condiment wrappers and clothing tags behind the tv stand. The refrigerator was running but not cold. Had to request an iron several times. I understand this building is old, but housekeeping needed to be a little more present.

6

Roy

Jul 17, 2025

·

Stayed 5 nights

Though the staff were nice, the property was so run down with crumbling tile, moldy broken windows, holes in chairs, dirty carpets...We did not feel comfortable to sit on the sofa. And the price for this was ridiculously high. Needs to be completely renovated.

6

Crystal

Sep 6, 2025

·

Stayed 2 nights

The room was not clean when we arrived to our room: black hair in tub, hair on bathroom floor, the garbage had not been emptied, brown sticky residue on the TV remote, and food left in the fridge from previous patrons. The sheets are too small for the Queen sized bed- the fitted sheet showed half the mattress and came untucked during the night. Parking was supposed to be included when we booked it, then changed to $14 and upon arrival it was $20 a day.

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AI-generated summary based on recent guest reviews

Rooms

Rooms range from spacious suites to small or storage‑limited layouts; decor feels dated, noise can be an issue, views are often unappealing, outlets are scarce, and TV/reception reliability is uneven.

Related guest reviews

8

Jennifer

Nov 4, 2024

·

Stayed 1 night

The beds were not that comfortable and for being on the 8th floor, we had a not so great view out of our window of the fire escapes, electrical equipment and top of the parking lot. We felt a bit like we were in jail. Also, the pool area needed more chairs and a clock, so you knew how long you were in the pool. The breakfast was pretty good, typical hotel buffet fare. Attendant was friendly and attentive. Overall, not bad for the location and the price.

6

Sibling

Aug 16, 2025

·

Stayed 1 night

It was a fine place to stay for one night. Convenient to the theater district. The air conditioning was loud every time it turned on, though. We also did not get the type of room we booked, so one of the kids ended up sleeping on the floor. The comforter felt like a cheap polyester fabric.

10

Joey

Aug 15, 2025

·

Stayed 1 night

Noisy because my room was on the street with a view.

6

Scott

Nov 18, 2025

·

Stayed 1 night

The building is old and needs updating...room was not in great shape

6

Janis

Jul 19, 2025

·

Stayed 1 night

The shower had no hot water. When I called the man told me to let it run for 15 minutes! I explained that I had as that was the length of my lukewarm shower. He reluctantly agreed to send someone up which he did not do. Was not concerned at all and seemed annoyed that I considered it a problem. My daughters live in Milwaukee so I visit frequently. I will not stay at this hotel again.

6

Edward Francis Couto

Jun 22, 2025

·

Stayed 3 nights

Was disappointed with the room and lack of storage for my clothes only 2 hangers and no place to put away your clothes I was there for 4 days Bd had to live out of our suitcases

6

Clifton Ladell

Jul 28, 2025

·

Stayed 4 nights

Staff was friendly. Room was very small, right next to the elevator facing the street. VERY outdated! Very noisy in the evening. Room had no dressers with drawers at all. Only 2 plugs on one side of the bed to use. 4 plugs in the bathroom? Safe was broken, breakfast with fair options of food and beverages. It was conveniently located to where we needed to be, but I would not stay there again.

4

Chris

Jun 26, 2024

·

Stayed 3 nights

The photos looked much better. The room was small and cramped. No amenities in the bathroom and the wifi was horrible. Needed to use for work and could never connect - had to use personal hotspot It is in a great area - can walk everywhere and easily. The rooms need to be upgraded.

8

Heather

Oct 6, 2025

·

Stayed 1 night

Great location in the theater district of Milwaukee. The rooms are very basic but worked for what we needed although wish there were a few more outlets and all the lights weren't linked to the light switch. Really appreciated the breakfast in the morning - plenty of food and good. Staff very nice.

10

anna

Oct 27, 2025

·

Stayed 2 nights

Felt truly welcome by the hotel staff. The hotel is quiet old and probably could need some smaller updates. But the nice welcoming, the safety and the large room was truly appreciated. Location great and the hotel truly fulfilled my purpose for a nice and friendly stay.

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Service

Staff are frequently described as friendly and accommodating, but responsiveness and organization vary, with reports of slow check‑in, room‑type mix‑ups, unreturned calls, and delayed issue resolution.

Related guest reviews

2

Katherine

Jan 31, 2025

·

Stayed 2 nights

We traveled for the weekend from Alberta. Went to go college a university hockey game. Upon arrival there was no one at the front desk. Waited and waited. After getting checked into our room the first thing to happen was the toilet was clogged. Tried calling the front desk from our room. No answer. Tried calling again. No answer. Made our way down to the front desk. Knowing to be found. After a few minutes of waiting, someone emerges from a locked room. Asked to have the toilet issue solved. Went out for the day. Came back to unfortunately having our toilet not fixed and no clean up service or Towles or fresh linen to be found.Tried calling the front desk again. No answer. Made the trek again to the front desk and demanded the toilet be fixed. Waited and waited. Eventually the toilet was fixed. I will never ever ever stay at this understaffed mediocre Hotel again.

10

William

Aug 5, 2025

·

Stayed 2 nights

The hotel is very centrally located and clean. But what really hits the mark is how very very kind and helpful every single staff member was. It made the stay wonderful

6

Janis

Jul 19, 2025

·

Stayed 1 night

The shower had no hot water. When I called the man told me to let it run for 15 minutes! I explained that I had as that was the length of my lukewarm shower. He reluctantly agreed to send someone up which he did not do. Was not concerned at all and seemed annoyed that I considered it a problem. My daughters live in Milwaukee so I visit frequently. I will not stay at this hotel again.

10

Michelle

Oct 29, 2025

·

Stayed 1 night

Friendly staff, great breakfast!

10

james

Aug 5, 2025

·

Stayed 1 night

Staff was super helpful and nice. Hotel was very accommodating. Our room was a little outdated, but clean & spacious. Would totally stay there again.

6

Zak

Sep 13, 2024

·

Stayed 1 night

Great location, the staff is terribly unorganized.

4

Susan

Jul 8, 2024

·

Stayed 2 nights

check-in was delayed by over an hour because they didn’t have enough staff to clean the rooms. We had to wait until 5:30 to get into our room and were late for our dinner reservations. The hallway was filthy with dropped cracker crumbs and food which was never cleaned up the entire time we stayed. The room was a bit shabby, the furniture is old, mixed up decor, very loud AC and there were unsavory red stains on the carpet. We stayed two nights and never saw anyone come and clean or make up our room. The pool was so murky and over chlorinated that it was a little bit scary.

2

Brennan

Jun 26, 2024

·

Stayed 2 nights

First attempt at getting to our room was stifled by the fact they gave us the wrong type of room. They then gave us a key to the correct type of room but the room was still occupied. Finally we were given our correct room only to find out that the AC was broken. They said they would fix it considering we were there for two nights and they didn’t even bother trying to fix it. House keeping didn’t come in between days for the beds or for new towels either.

10

Josh

Aug 2, 2025

·

Stayed 2 nights

Staff was very friendly and accommodating. Was a great experience

10

anna

Oct 27, 2025

·

Stayed 2 nights

Felt truly welcome by the hotel staff. The hotel is quiet old and probably could need some smaller updates. But the nice welcoming, the safety and the large room was truly appreciated. Location great and the hotel truly fulfilled my purpose for a nice and friendly stay.

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AI-generated summary based on recent guest reviews

Location

Central downtown location close to theaters, Fiserv Forum, RiverWalk, restaurants, and the convention center; easy to explore on foot.

Related guest reviews

6

jeremy

Jul 16, 2025

·

Stayed 3 nights

Hotel is very dated. We booked because parking was listed as free on the website, only to be told upon arrival that’s a mistake and had to pay $20/night without in/out options. A nice location in downtown Milwaukee, with lots of restaurants within walking distance.

8

Sarah

Oct 14, 2025

·

Stayed 1 night

Very convenient location to shows. We walked to the Fiserv Forum easily. Parking garage adjoining cost $20 for 24 hours. Breakfast had a waffle maker and a mini waffle maker. Pillows not the greatest but that would be my only thing to change.

6

Charles

Jul 21, 2025

·

Stayed 3 nights

The area around the property was nice, easy access to downtown and the riverwalk. That however is the only nice thing I have to say about this place.

8

Theresa

Jun 27, 2025

·

Stayed 2 nights

This hotel is in a prime downtown location, with spacious suite rooms and includes breakfast. We had an easy walk to the Fiserv, 3rd ward, Marquette, and Summerfest. There is parking in a city garage for $20/night with direct access to the hotel, which is pretty reasonable for a downtown hotel.

8

Charles

May 6, 2024

·

Stayed 1 night

Great hotel...friendly staff...good breakfast...heart of the city...only issue...no in/out privileges on parking...once u leave and return...you're charged hrly...never heard of that...I got lucky and was able to find suitable parking in front on hotel...

8

Brian

Sep 28, 2025

·

Stayed 2 nights

Great location.

10

Nolan

Feb 24, 2025

·

Stayed 1 night

Very good location

8

Gary

Sep 18, 2025

·

Stayed 1 night

Good location to the downtown area and easy to walk over to the Hopper public transportation to get to the 3rd District. The Hotel could use some updating and cleaner public areas. Other then that it was good and convenient.

8

Heather

Oct 6, 2025

·

Stayed 1 night

Great location in the theater district of Milwaukee. The rooms are very basic but worked for what we needed although wish there were a few more outlets and all the lights weren't linked to the light switch. Really appreciated the breakfast in the morning - plenty of food and good. Staff very nice.

8

Joshua

May 16, 2025

·

Stayed 3 nights

Perfect for the convention center nearby. Very walkable and safe. Breakfast was nice.

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Dining

Included breakfast is commonly appreciated with waffles and decent variety, but several guests found it basic, cold, or under‑stocked during service.

Related guest reviews

10

MaryAnn

Jul 7, 2024

·

Stayed 1 night

Room was very big and clean! Could use a bit of updating in certain areas of the hotel but we were satisfied with our stay. Breakfast was very good -real eggs! Not the usual powdered kind you find on "free breakfast buffets"

8

Sarah

Oct 14, 2025

·

Stayed 1 night

Very convenient location to shows. We walked to the Fiserv Forum easily. Parking garage adjoining cost $20 for 24 hours. Breakfast had a waffle maker and a mini waffle maker. Pillows not the greatest but that would be my only thing to change.

10

Andrew

Jun 24, 2025

·

Stayed 1 night

Great place to stay in the middle of downtown Milwaukee. Staff was very friendly and engaging with the folks staying at the hotel. Checking in and out was easy and quick. The breakfast could have been a tad better, however I have had worse at other establishments. Overall I would stay here in the future and would recommend others stay here if they are in downtown Milwaukee.

10

Jody

Jul 31, 2025

·

Stayed 2 nights

Breakfast spread was great, coffee was meh, bed super comfortable. I used the gym, pretty decent for my simple routine.

10

Michelle

Oct 29, 2025

·

Stayed 1 night

Friendly staff, great breakfast!

4

Mark

Oct 12, 2025

·

Stayed 2 nights

The room was clean, however, the carpet was stained, furniture was damaged, and the entire property was run down. The staff was friendly but we asked if the room would be cleaned and they responded with yes, however, it was never cleaned. We also requested fresh towels twice with no luck with either request. The breakfast was dismal at best with cold food and stale options. This property is in desperate need of a refresh. This was one of the cheapest options downtown, however if you plan on going downtown, I would recommend staying further out of town for cheaper and taking a rideshare into the downtown core or paying more for a nicer hotel. Parking was $15 one night and $20 the next night and is owned by the city but one of the garages is attached to the second level of the hotel.

4

Rachel

Aug 12, 2025

·

Stayed 2 nights

The pool and hot tub need to be cleaned and have proper chemicals applied. It is cloudy and you can barely see the bottom. The HVAC was also not functioning during our stay. On the first night, it wouldn't get warmer than 68 despite being set at 80. On the second night, it wouldn't turn on at all. I mentioned it to the front desk and they sort of shrugged and said the rain the prior night might have damaged something. The breakfast had no fruit and the juices were very watered down.

8

Heather

Oct 6, 2025

·

Stayed 1 night

Great location in the theater district of Milwaukee. The rooms are very basic but worked for what we needed although wish there were a few more outlets and all the lights weren't linked to the light switch. Really appreciated the breakfast in the morning - plenty of food and good. Staff very nice.

2

Margaret

Jun 16, 2024

·

Stayed 2 nights

We had a terrible stay at this hotel. We came down for breakfast and they ran out of food. We had to wait 15 minutes for more. There was only one working elevator; average wait time to go down was 5-8 minutes. We had a couple yelling and screaming in the room next door ( and they had dogs in their room barking).) We had the call the front desk twice to report it. Both times we were offered to move to another room, at 1:00 am. Someone from the front desk finally came up to tell them to stop. Our TV kept losing signal throughout our stay. When we asked for the manager, no one responded back to us. Overall, a very unpleasant experience and we always stay at Hampton Inns when we travel and we’ve always been satisfied.

4

Amanda

Jul 6, 2025

·

Stayed 2 nights

This hotel is in a great location and the room size was good, but, probably the only good thing I can report. Our room looked directly into another buildings windows with a very close proximity so we could not open the blinds the entire time. No hot water, broken tv remote, unfriendly staff, old bedding, breakfast items were almost empty with an hour left of service both mornings. This place is in a great area, and has good potential - hoping they turn it around.

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AI-generated summary based on recent guest reviews

Month	Average price
January	$106
February	$104
March	$130
April	$137
May	$152
June	$232
July	$198
August	$201
September	$149
October	$167
November	$110
December	$91

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15 $462	16 $279	17 $160	18 $244	19 $144
20 $124	21 $168	22	23 $460	24 $448	25 $395	26 $425
27 $139	28 $140	29 $121	30 $139

Su	Mo	Tu	We	Th	Fr	Sa
				1 $139	2 $234	3 $278
4 $128	5 $112	6 $112	7 $115	8 $121	9 $192	10 $287
11 $122	12 $121	13 $121	14 $112	15 $147	16 $261	17 $376
18 $111	19 $136	20 $112	21 $119	22 $141	23 $422	24 $436
25 $251	26 $144	27 $129	28 $141	29 $123	30 $139	31 $135

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Monthly average prices

About this property

Location

Room options

One Bedroom Suite, Two Double Beds

2 Double Beds Nosmkg

Suite, 2 Double Beds

Room, Accessible

1 Queen Bed

Room, 1 King Bed, Accessible

2 Queen Beds

Suite, 2 Double Beds, Accessible (Roll-In Shower)

Suite, 1 King Bed, Accessible

Room, 1 Double Bed

Suite, One King Bed

Deluxe King Room

Guest reviews

Pleasant

Who stays here?

What guests think

Property Policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about Hampton Inn & Suites Milwaukee Downtown

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Prices for upcoming dates