Extended Stay America Select Suites - Salt Lake City - Union Park

Took almost 1hr to check in. Front desk staff person was overwhelmed and stressed. Not a very pleasant welcoming environment. Room was clean but smelled like pee or moldy milk Could not stay and had to go get different accommodations and lost the booking fee due to being a non-refundable booking. Very disappointed

This was, without question, the worst hotel experience I have ever had. From the moment we arrived, it was clear this was not a typical hotel. Many of the rooms appeared to be occupied by long-term residents, and the overall atmosphere felt more like a residential encampment than a place for travelers. People were smoking directly outside the entrance—including the only employee we saw during our stay—and there were barking dogs and constant noise throughout the property. The room itself was dirty and poorly maintained. The refrigerator did not work, the bedding was worn and threadbare, and the walls were so thin that we could hear everything happening around us. The most disturbing part of the night was listening to a couple engaged in a loud, ongoing fight from approximately 10:00 p.m. until after 3:00 a.m. We seriously considered calling the police because of the aggressiveness of the fighting. After hours of noise and feeling completely uncomfortable, we finally gave up and left at 3:30 a.m. rather than spend another minute there. If you are looking for an actual hotel experience, avoid this property. I would never bring my family here, and I would never stay here again. In fact, I would rather sleep in my vehicle than spend another night at this hotel.

Room was cleaned bathroom was clean

Yrs

Very tired facility ,problems on walls, in shower, smoke smell on every stairwell, noisy fan in bathroom perhaps ever , chemically bad smell in room ,