Embassy Suites Syracuse

Name: Embassy Suites Syracuse
Address: 6646 Old Collamer Road South, Syracuse, New York, United States of America, Syracuse, New York, United States of America
Rating: 8.15

"Great check-in/check-out process"

"Loved the pool"

"Superb restaurant"

"Ample-sized rooms"

"Staff were helpful and professional"

Amenities

Laundry service
Elevator / Lift
Business Center
Multilingual Staff
Safe-Deposit Box
Meeting Rooms

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Property description

Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and gift shops/newsstands. This hotel also features wedding services and a banquet hall.

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Guest reviews

8.2

Very good

Based on 1,005 verified reviews

Who stays here?

Business

27%

Couple

15%

Family

47%

Group

Solo

What guests think

AI-generated summary based on recent guest reviews

Across many reviews, Embassy Suites Syracuse stands out for friendly staff, spacious suite-style rooms, and a popular complimentary breakfast with made-to-order omelets, while recurring complaints cite inconsistent room cleanliness, occasional maintenance or HVAC problems, and pool restrictions or closures.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

Maristela

2 weeks ago

Stayed 3 nights

Staff are friendly . Very clean rooms

Amanda

4 weeks ago

Stayed 1 night

Clean room

John

Feb 16, 2026

Stayed 1 night

Was a good breakfast top in the Syracuse area

Helena

Feb 15, 2026

Stayed 1 night

Clean room. Front desk staff were friendly. Breakfast staff not so friendly. We enjoyed the happy hour at the bar, hotel was quiet at night.

Casandra

Feb 1, 2026

Stayed 1 night

Pool was down and breakfast wasn’t good

6646 Old Collamer Road South, Syracuse, New York, United States of America

Location

When you stay at Embassy Suites Syracuse in East Syracuse, you'll be in the business district, within a 15-minute drive of Syracuse University and Destiny USA. This hotel is 6.8 mi (10.9 km) from JMA Wireless Dome and 10 mi (16.1 km) from New York State Fairgrounds.

Palace Theater(2.8 miles)

Le Moyne College(3.6 miles)

AMF Syracuse Lanes(4.3 miles)

Old Erie Canal Historic State Park(4.7 miles)

Black Mamba Skate Park(5 miles)

Central New York Playhouse(5 miles)

More location info

Property Policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 15:00 to 02:00

Before 11:00

Security deposit

You'll be required to pay the fully refundable deposit for this property.

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

FAQs

Yes, self-parking is available for free, both on-street and uncovered. No reservation is required.

A complimentary cooked-to-order breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:30 AM.

Yes, pets are allowed with a fee of USD 75 per accommodation, per stay. Service animals are exempt from fees.

Check-in is from 3:00 PM, and check-out is until 11:00 AM. Early check-in and late check-out may be available for a fee, subject to availability.

The property offers features such as elevators, wheelchair-accessible facilities, assistive listening devices, and a pool hoist. There are also wheelchair-accessible paths and public washrooms.

The hotel is located in the business district of East Syracuse, within a 15-minute drive of Syracuse University and The Oncenter. It is 6.2 miles from Destiny USA and 6.8 miles from JMA Wireless Dome.

Yes, the property features a swimming pool, which is wheelchair accessible. Operational hours are not specified.

Up to 3 children aged 12 years old and younger can stay free per registered adult when occupying the parent's or guardian's room, using existing bedding.

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