Staybridge Suites Fargo by IHG

Overall nice experience. Front desk person at check in got up tight about the number of people in our room and we weren’t over limit. The overnight desk person was amazing, housekeeping amazing, main lady at breakfast needs a raise! She was exceptional! Advertised with pool but no pool.

Expensive. No pool.

I really liked the 2 bedroom suite for our family. However, I was disappointed that there is no longer a pool or hot tub as listed on the amenities. No ice machine available and the ice maker in the freezer was turned off.

Note that this hotel doesn't have a pool. The property is a little tired. Staff were excellent and breakfast was good.

They had no ice machines. You needed to start the ice maker in the fridge and that took a while.

Great room, great service, quiet, clean. Only complaint is that the pool was out of service and it didn't say it was when i booked the room. My kiddos were very disappointed.

The only complaint I have is the parking lot was really icy. All the staff was friendly especially Theresa who worked in the breakfast buffet.

The pool was closed, with no notification prior to stay or at check in. We only learned of that when we brought our 4 kids dressed to swim, down to the pool. Thermostat in room was broken, and was never checked on even after request. TV in one bedroom didn’t work, and again, wasn’t checked on even after request.

We loved our stay at this motel! Only complaint was the parking lot was not cleaned and was full of snow so it was difficult to find a spot to park.

Pool. Out of order. Sauna. Out of order. Hot tub. Out of order. Waffle maker at breakfast. Yep, out of order. Fitness center. Equipment out of order. Thermostat in our room. Dead batteries so out of order. Even the water lost pressure 3 times taking showers. To top it off we reserved a 2 room suite for our large family and they didn't have one available for us upon arrival so they put us in 2 separate rooms across the hall from each other with only 2 beds. Town was busy and hotels were packed so we had no choice but to split up and figure it out. Hotel had no form of consolation to assist. Over $500 for 2 nights and very disappointed. Definitely not a hotel to return to.

First room was not clean at all. Floors not vacuumed or washed. We requested a new room and they were very accommodating. Beds too soft for our liking. Very nice buffet breakfast

Room was terrible. Broken cabinet doors, smelled like smok smoke, popcorn on the floor under beds, couch in living space broken down so badly couldn't be comfortably at while visiting

The dishwasher was full of dirty dishes and dirty moldy cups in the cupboard.

We arrived at the location at the check-in time of 3PM, but our room was not ready at the check-in time. When we were finally informed that a room was ready 1 hour and 30 minutes later, the room we got was not ready (beds not made, bed sheets on the floor, dirty towels left in the bathrooms, garbage and empty boxes not disposed). Other issues: pool not working, no working waffle iron at breakfast, very rude when I requested a receipt at checkout. My family and I were very disappointed with our stay and we will no longer patronize this hotel when staying in the Fargo, ND area.

Upon entry into the hotel room, it was apparent that my hotel room was not cleaned. There was Froot Loops all over the floor, and in the drawers, none of the surfaces were wiped down, appeared the hard surfaces were not swept/vacuumed, hairballs in the shower, pull out sofa still had very dirty sheets on it. We ended up leaving the hotel the next day, and the hotel manager did comp us for the night. I was very appreciative ended up cleaning my hotel room the night that we had to stay in it as all the other hotel rooms were at capacity. The hotel manager was just as dissatisfied as we were. They were honestly genuine in their response. The stairs did have crumbs up and down the stairway. The breakfast was good and the breakfast server was very nice and very clean. I also had family member staying in a different hotel room, who did have a clean hotel room. The pool was out of service and we were not informed prior to staying. Overall, it was a very disappointing stay and we had to last-minute find another hotel to extend our stay as we were scheduled to stay there for four nights.

Clean comfortable room. Only issue was what looked like lipstick on one of the coffee cups.

Our room was filthy at check in. There were toe nails on the carpet, the bedding was not clean and there was trash in the garbage. The hallways and room smelled like smoke.

The room was disappointed. Not cleaned very well. No towels or sheets for the pull out bed. No toilet paper. No one came to the room to clean it up at all.

Stains on bedding and floor, counter space looked sticky and had hair stuck to it- felt dirty. Staff was friendly and accommodating. We asked to move rooms due to cleanliness. The second room felt just as dirty. Breakfast was good and dining area was clean.

Room was mostly clean (found a tooth flosser on the counter when we walked in). Room looks really nice at first glance, but can definitely see some wear and tear. Pull out bed was not comfortable. Breakfast on Saturday morning was excellent. Sunday wasn't as good or as stocked. Staff the we interacted with were friendly and helpful.

Nice happy hour, spacious rooms

Over all it was a great stay, no issues . Yea the hotel furniture is out dated but overall still good

The thermostat was set at 76 but room never got over 69. 69 st bedtime it when we got up it was 65 and wouldn’t get warmer. I slept wearing my coat.

Room was terrible. Broken cabinet doors, smelled like smok smoke, popcorn on the floor under beds, couch in living space broken down so badly couldn't be comfortably at while visiting

Room itself was nice, however try to avoid getting a room on the first floor right next to the entrance and elevator. (So loud!) Also, the in-room full fridge is awesome to have, but this was one of the loudest I’ve heard.

We chose this property based on availability of multiple beds in the room. We had a king bed in one room, then separate living area dining & kitchen, then a third room with two double beds; each bedroom had an ensure, as well. The room was back in a corner and was super quiet despite being on the bottom floor. This is a well-used property that appears to be slowly renewing its appearance. Some peeling paint, worn couch cushions, but overall still a good room. Cleanliness needs a boost - we found hairs in both bathtubs & the refrigerator had something sticky that hadn't been cleaned. When the upstairs room had the shower running, weirdly, water drained into our tub. The major issue we experienced was being unable to control the room temperature. There were space heaters in two areas on the floors and a wall thermostat. The temperature on the thermostat was set at 62 degrees, by myself, yet the steady temperature in the rooms was 75 degrees, making it stifling hot for sleeping. We resorted to cracking the windows (despite the 10 degrees weather outside and the torn window screen) to help cool the space some. I appreciated the size of the room, overall, as the space was quite generous. I do feel it was still overpriced and needs a furniture face-lift, better attention to detail when cleaning, and a make-up mirror would have been a nice touch. The thermostat-issue is a must to correct, though.

The room was very spacious and clean. Would stay here again!

Comfortable beds and nice layout of the room. Common area was nice and would highly recommend this place for families with younger children.

We stayed in the two room suite and that was really nice for our larger group. Everyone had appropriate space. It was clean. The breakfast was so fresh and delicious.

Room was mostly clean (found a tooth flosser on the counter when we walked in). Room looks really nice at first glance, but can definitely see some wear and tear. Pull out bed was not comfortable. Breakfast on Saturday morning was excellent. Sunday wasn't as good or as stocked. Staff the we interacted with were friendly and helpful.

Our check in was terrible. The experience took near an hour or a little more just to get a room. Meanwhile we were standing there with all of our stuff. Then we finally got a room only to be called back to ask for a card for incidentals hours after our check in. The man on duty was kind and chatty, but new little to nothing about the computer system or how to assist in getting us into the room.

Although I booked same day through Expedia on a long cross country drive and received a confirmation number when I arrived close to midnight reception told me there was no reservation and they were full. I had to look elsewhere in the middle of the night. Can’t trust them to have your room reserved. I was even charged but Expedia refunded. Don’t stay here

What a great experience we had at this hotel at this hotel in every way. There was a minor problem with our role when we checked in. The front desk went way above and beyond to accommodate our needs and get us into rooms that would work. We are very happy this all worked out. On a sidenote, the free breakfast here was easily one of the best I’ve ever had, free or paid for! Top scores in every category, thanks to everyone at this hotel

We got here. Our first room was not clean. Beds were not made and dishes in the sink. They did upgrade to a nice room but have also billed me twice along with expedias billing. So far I have been charged 3x for a one night stay. Not happy and waiting for an answer from the front desk as to what happened.

Older but pretty clean. Check in took longer than expected.

Helpful staff and clean room

All of the employees were very friendly and helpful

We certainly enjoyed our stay in Fargo. This hotel was very convenient and exceeded our expectations. Everything was clean and the staff was very friendly.

The pool was closed, with no notification prior to stay or at check in. We only learned of that when we brought our 4 kids dressed to swim, down to the pool. Thermostat in room was broken, and was never checked on even after request. TV in one bedroom didn’t work, and again, wasn’t checked on even after request.

The staff are amazing, they did a great job of give a great service and made our stay as good as possible under the conditions they were ubder. They were severely understaffed which delayed check in for almost 2 hours. I loved how they handled everything considering they were unfairly understaffed while having a fully booked hotel. I would definitely come back again

The location provided quick access to I-94 and there was plenty of dining and shopping choices nearby. The facility was clean and modern, and the breakfast had lots of options and was well stocked.

Get place this stay when visiting our student at NDSU.

Not really walkable to things

We were in town for the marathon. We needed a room that would accommodate 6 people. This for the bill. The front desk staff were friendly. We didn’t spend much time in the room. It had a decent amount of space but definitely could use some TLC. The area was convenient.

Convenient to highway. Friendly staff.

The breakfast was decent. Employees were present and kept dining area clean and replenished. Hotel was easy to find and convenient.

We certainly enjoyed our stay in Fargo. This hotel was very convenient and exceeded our expectations. Everything was clean and the staff was very friendly.

Adequate hotel not very convenient for restaurants on a business trip.

The quiet area was a huge bonus!

I transferred to your hotel due to the absolute out of control chaos and noise from hockey teams at another hotel in town. Your hotel was nice and quiet! I was there for an extended stay work trip and got so much work done! It was great! Thank you! I’ll be back!

There was no coffee in the breakfast area. Sign said due to supply issues. My response is Go to Sam’s Club and buy some!

The location provided quick access to I-94 and there was plenty of dining and shopping choices nearby. The facility was clean and modern, and the breakfast had lots of options and was well stocked.

What a great experience we had at this hotel at this hotel in every way. There was a minor problem with our role when we checked in. The front desk went way above and beyond to accommodate our needs and get us into rooms that would work. We are very happy this all worked out. On a sidenote, the free breakfast here was easily one of the best I’ve ever had, free or paid for! Top scores in every category, thanks to everyone at this hotel

Breakfast was excellent

We arrived at the location at the check-in time of 3PM, but our room was not ready at the check-in time. When we were finally informed that a room was ready 1 hour and 30 minutes later, the room we got was not ready (beds not made, bed sheets on the floor, dirty towels left in the bathrooms, garbage and empty boxes not disposed). Other issues: pool not working, no working waffle iron at breakfast, very rude when I requested a receipt at checkout. My family and I were very disappointed with our stay and we will no longer patronize this hotel when staying in the Fargo, ND area.

We stayed in the two room suite and that was really nice for our larger group. Everyone had appropriate space. It was clean. The breakfast was so fresh and delicious.

Room was good, as expected from a Staybridge property. I wish there were more alternative milk options at breakfast, though, for those of us dairy avoiders.

Great continental breakfast!

Room was mostly clean (found a tooth flosser on the counter when we walked in). Room looks really nice at first glance, but can definitely see some wear and tear. Pull out bed was not comfortable. Breakfast on Saturday morning was excellent. Sunday wasn't as good or as stocked. Staff the we interacted with were friendly and helpful.

Pool. Out of order. Sauna. Out of order. Hot tub. Out of order. Waffle maker at breakfast. Yep, out of order. Fitness center. Equipment out of order. Thermostat in our room. Dead batteries so out of order. Even the water lost pressure 3 times taking showers. To top it off we reserved a 2 room suite for our large family and they didn't have one available for us upon arrival so they put us in 2 separate rooms across the hall from each other with only 2 beds. Town was busy and hotels were packed so we had no choice but to split up and figure it out. Hotel had no form of consolation to assist. Over $500 for 2 nights and very disappointed. Definitely not a hotel to return to.