Name: Holiday Inn Battle Creek by IHG
Address: 12812 Harper Villiage Drive, Battle Creek, Michigan, United States of America, Battle Creek, Michigan, US
Price range: $106–$148 per night
Rating: 7.98

What guests think

At Holiday Inn Battle Creek by IHG, travelers consistently praise the friendly staff and clean rooms, alongside a convenient location near shopping and I 94, while noting dated public areas and recurring issues with the pool and one elevator.

Room comfort varies, with reports of worn hallway carpets, low water pressure, leaky or slippery showers, loud HVAC, and occasional noise from other guests. Other facility notes include sporadic closures or outages for amenities and equipment like the gym, business center printer, and vending machines, plus a cashless policy and a $50 incidental hold that surprised some. Dining feedback is mixed: while a few praised breakfast service, many disliked the lack of complimentary breakfast, extra fees, limited quality, or unexpected closures. Overall, expect a convenient base, but verify amenity status and breakfast arrangements.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Facilities feedback is mixed: the pool was often closed or colder than expected, and one of two elevators frequently out. Guests also noted a messy or chilly gym, out of order vending and business center printer, occasional restaurant/bar closures, and a cashless policy with a $50 hold.

Related guest reviews

8

Barry

Jan 30, 2025

·

Stayed 1 night

Wasn't happy that breakfast wasn't included. Also the pool was closed, and we were not made aware of it. Also, one elevator was out if order and the printer in the business center was out of order. Maintenance seems to be an issue here.

8

SHIRLEY

May 27, 2025

·

Stayed 2 nights

Very accommodating and great staff members. Unfortunately pool was out of service during our visit

6

Ron

Apr 17, 2025

·

Stayed 2 nights

They didn’t tell me about there breakfast, not a cart at 3:00 to take my luggage to my room. No bar on the weekends, otherwise not a bad stay. Thanks

2

Arlei

Apr 28, 2025

·

Stayed 2 nights

Not sure where to start... only one elevator works, carpet ripped and dirty, air conditioning super noisy, bath tub drain does not work, breakfast options are very limited, etc...

4

Heather

May 22, 2025

·

Stayed 2 nights

Broken pool Smelled Dirty

8

Christopher

Dec 3, 2022

·

Stayed 19,328 nights

Bed was creaky and gym was freezing cold

2

Toni

Jun 4, 2025

·

Stayed 1 night

Didn't know until check in that Hotel is cashless! Also an incidental charge on card of $50 at checkin. Room and Hotel is older condition than originally thought. Shower was just bazaar.

2

Corey

Mar 24, 2025

·

Stayed 2 nights

Overall not an enjoyable stay. 1. Of the two elevators they have onsite, only one was functional. 2. Japanese beetle infestation coming through wall 3. Pool out of service (No mention although we booked months in advance) 4. Everytime heat kicked on it had an old smell like it needed a new filter. 5. Towel rack is inside shower, what a dumb idea. You will need to remove all the towels and place on counter or they all get wet from water splashing. 6. Vending machine empty 7. Room phone does not connect to anything. Useless. 8. Burnt out lightbulb in nightstand.

4

Lynda

Mar 24, 2025

·

Stayed 2 nights

The hotel location is very convenient to the I-94 and all shopping centers. However, we were very disappointed with the hotel. The pool was out of order, one of the elevator's were out of order, the carpet in the hallways were taped together and there was water damage on the ceiling of our room. The staff were friendly and helpful, but we did not get a discount on our room for the pool being out of order. Which was very disappointing since our two children were excited about swimming after dealing with a long cold winter in Michigan. We will defiantly be staying somewhere else next time we visit Battle Creek.

6

Jennifer

Jun 29, 2025

·

Stayed 3 nights

Rooms were clean, and staff very friendly and helpful. Although the gym was never cleaned and when we went to use it was a messy from kids using it. Was also told our cars may be broken into as the hotel is full and it has happened in the past.

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Cleanliness

Most guests found rooms clean with frequently praised housekeeping, though several noted stained or rippled hallway carpets. A few mentioned odors, pests, or isolated lapses such as trash in hallways or a missed room clean.

Related guest reviews

8

Kathleen

Oct 18, 2025

·

Stayed 3 nights

Staff was helpful and pleasant. Breakfast service was great. The building needs a refresh, at least on the 5th floor. Hallway carpeting was stained and wrinkled which presented a potential hazard.

10

Patricia

Nov 8, 2025

·

Stayed 2 nights

Yes room was very ckean. Staff was very nice and helpfull

10

Blaize

May 17, 2025

·

Stayed 1 night

Very clean and nice hotel!

6

Coreen

May 6, 2025

·

Stayed 1 night

Front desk was very helpful and switched our room when there was a bit of a cleanliness issue. Very soft beds and low water pressure in the shower. Very quiet and safe area.

2

Corey

Mar 24, 2025

·

Stayed 2 nights

Overall not an enjoyable stay. 1. Of the two elevators they have onsite, only one was functional. 2. Japanese beetle infestation coming through wall 3. Pool out of service (No mention although we booked months in advance) 4. Everytime heat kicked on it had an old smell like it needed a new filter. 5. Towel rack is inside shower, what a dumb idea. You will need to remove all the towels and place on counter or they all get wet from water splashing. 6. Vending machine empty 7. Room phone does not connect to anything. Useless. 8. Burnt out lightbulb in nightstand.

2

Tehman

Nov 28, 2024

·

Stayed 1 night

Extremely nasty place. Pet urine smell and stains all over carpets

4

michael

Mar 18, 2025

·

Stayed 2 nights

Nothing worked. Only 1 of 2 elevator worked. Hallway carpets are disgusting. Black trails lead to every room. Trash left in the hall all weekend. Dimly lit rooms. Buds are wY to tall. I’m 6ft and had to jump up to them. Room wS really uncomfortable.

10

Sonya

Mar 2, 2025

·

Stayed 2 nights

The room was spacious and clean. The lobby was warm and inviting.

10

Amanda

Mar 9, 2025

·

Stayed 2 nights

Very clean. Very nice and friendly staff. Amazing comfortable beds.

10

Christine

Nov 21, 2025

·

Stayed 1 night

Hotel was clean and staff were super friendly. Was actually given an option of which room I’d like to be in, that’s never happened at any hotel before.

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Rooms

Rooms are generally comfortable and some are spacious, but decor feels dated with limited outlets/USB and occasional maintenance issues such as weak water pressure, leaky or slippery showers, loud HVAC, or broken chairs/appliances. Comfort is mixed, with reports of hard or creaky beds and intermittent noise from nearby guests.

Related guest reviews

8

Nyah

May 29, 2023

·

Stayed 2 nights

Had a great experience here! So much to do around the area, only thing I didn’t enjoy was the showers.

8

Cecilia

Sep 13, 2024

·

Stayed 1 night

Beds and pillows very comfortable Bathroom shower needed to be updated, not enought water presure.

8

Marc

Jun 23, 2024

·

Stayed 1 night

Elevator was down. Breakfast was not up to par as usual. Shower needs updated.

8

Marcy

Feb 18, 2023

·

Stayed 1 night

Hotel itself was ok! Staff was nice and accommodating! My only beef was it was really dated in the room we were in! There was not a single USP jack in the entire room! I even tried plugging into the back of the TV. I had to run back to my vehicle to get a charging box to charge our electronics! We opted out of breakfast because it was an extra fee, other HIE we have stayed at had free breakfast in the am!

8

Dwayne

Aug 14, 2025

·

Stayed 1 night

You might want to invest in some quality chairs for the desk. The chair in my room was in such bad shape I thought i was going to fall through it. Also consider more programming for the television. There was not much of a variety. A the $50.00 security for damage is sending the wrong message don’t you think?

6

john

Mar 3, 2025

·

Stayed 2 nights

Recently stayed for 2 nights and found the beds to be very uncomfortable as well as loud guests in nearby rooms keeping us awake until 4:00 am both nights.

4

Angelia

Jun 5, 2023

·

Stayed 2 nights

Refrigerator did not work, bed was hard. Air conditioning worked well. Bathroom was ok. Elevator took forever.

6

Christy

Jun 11, 2024

·

Stayed 2 nights

The area was nice. The hotel itself appeared modern and kept up from the outside. The interior was dated. Some reviews indicated there had been updates but I only witnessed partial updates. Our bathroom vanity and bedding appeared to be updated but none of the rest of the room. My biggest complaint was the shower! The shower head dripped nonstop and thankful for the AC running most of the night so I couldn’t hear the dripping. And the floor of the shower was stained a dirty gray/brown…we wore flip flops to shower! The carpet in our room had many stains as well. Thankfully we didn’t spend much time in our room and it was just a place to sleep. Breakfast in restaurant was just ok and coffee very weak and warm not hot. For the rate we paid, I expected better. I won’t be back.

10

Sonya

Mar 2, 2025

·

Stayed 2 nights

The room was spacious and clean. The lobby was warm and inviting.

10

Amanda

Mar 9, 2025

·

Stayed 2 nights

Very clean. Very nice and friendly staff. Amazing comfortable beds.

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Service

Service is widely praised as friendly, welcoming, and helpful across front desk and housekeeping, with smooth check ins and proactive assistance. A few guests reported lapses such as reservation or key errors, limited communication about policies or amenities, and uneven problem resolution.

Related guest reviews

10

Eric

Nov 18, 2024

·

Stayed 1 night

Staff was very friendly and welcoming

2

Jennifer

Feb 26, 2023

·

Stayed 1 night

After having it reserved for a month , once I got there they wouldn’t let me stay because I was paying cash and didn’t have a credit card with me… so I took my business down the road and they took my cash

2

Brandon

Feb 26, 2023

·

Stayed 1 night

When I arrived to the hotel they did not have a room for me despite me having my confirmation and being able to show the room was paid for.

10

Hunter

Nov 30, 2025

·

Stayed 1 night

Great staff

10

Kristen

Sep 11, 2025

·

Stayed 3 nights

I had the most wonderful stay. The front desk girl with long black hair is so kind and helpful. The bartender on the weekends at night was also a joy to converse with.

8

Erin

Nov 17, 2025

·

Stayed 1 night

The service at the front desk was fantastic. Christine was very friendly and proactively worked hard to ensure the construction happening on the top floor wouldn't disturb my stay. Very appreciative of her looking out for me!

6

Coreen

May 6, 2025

·

Stayed 1 night

Front desk was very helpful and switched our room when there was a bit of a cleanliness issue. Very soft beds and low water pressure in the shower. Very quiet and safe area.

10

Marvella

Oct 13, 2024

·

Stayed 2 nights

Our stay was very nice! We drove 4 hours and checked in very tired. Joey checked us in with ease and cordiality.

10

Todd

Nov 7, 2025

·

Stayed 1 night

Great customer service and accomodations

2

Lester

Jun 5, 2023

·

Stayed 2 nights

Had a large group stay for a softball tournament. Some people received breakfast vouchers but others were expected to pay. We were woken up from someone trying to enter our room around 11pm. The staff gave out keys to someone checking in to our room. Thankfully our safety lock was closed so they didn’t make it in. A hour prior to that our daughter was in there watching tv while we were on patio with other parents. Thankfully the person didn’t check in before we returned to our room. The staff apologized but offered nothing but a apology and really didn’t seem very concerned with the situation.

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Location

Convenient location near I 94 with plentiful shopping and dining nearby. Several guests described the area as quiet and safe with easy parking.

Related guest reviews

10

Brian

Dec 26, 2024

·

Stayed 1 night

Quiet, safe, easy parking, good service.

10

Gary

Apr 18, 2025

·

Stayed 1 night

Nice location thick bath towels

8

Paul

Mar 16, 2025

·

Stayed 1 night

Good location. Lots of shopping nearby

10

Herbert

May 28, 2024

·

Stayed 1 night

Great price - nice, clean room. Staff was friendly. Shopping literally next door (Meijers, etc). Would definitely stay again

10

cynethia

Jan 5, 2025

·

Stayed 2 nights

My experience at the Holiday Inn in Battle Creek, MI was pleasant. The Hotel was quiet, clean, and convenient driving distance to work assignment. Lots of dining and shopping options close by. The Staff was pleasant and welcoming. My room was clean and the bed was comfortable.

6

Richard

Aug 22, 2025

·

Stayed 3 nights

People where Very Friendly. Clean rooms & hotel areas. Parking lot well lighted & located near shopping & dinning areas. Disliked; pool was stated to be heated but still cold. No connectional breakfast, but did have dinning & bar on site

10

MARC

Mar 1, 2025

·

Stayed 1 night

Quiet super nice area.

10

Jillian

Nov 17, 2024

·

Stayed 1 night

It was clean, easy to find, good parking.

10

SARAH

Nov 1, 2024

·

Stayed 2 nights

Location was excellent, with plenty of shopping and restaurant options available. This was a very clean hotel in a quiet location.

10

Jaime A.

Nov 2, 2024

·

Stayed 1 night

Late check out time. Location was great, it was near a lot of different places.

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Dining

Dining is inconsistent: a few guests praised breakfast service, but many reported no complimentary breakfast, extra charges, variable quality, and occasional restaurant or bar closures. Some also mentioned confusion about availability or voucher inconsistencies.

Related guest reviews

8

Kathleen

Oct 18, 2025

·

Stayed 3 nights

Staff was helpful and pleasant. Breakfast service was great. The building needs a refresh, at least on the 5th floor. Hallway carpeting was stained and wrinkled which presented a potential hazard.

6

Scott

Feb 21, 2023

·

Stayed 1 night

The rooms were small. The website says breakfast is served, and were told when we checked in the night before there would be breakfast. Breakfast was not available in the morning.

8

Teresa

Nov 2, 2024

·

Stayed 1 night

The phone did not work I the room.And did not know the charger for breakfast and it was over $12.00 pre person they had sign that gave the time and down on the bottom that gave the price if I know it was over twelve dollars I would went someone else.

6

Earl

Oct 8, 2023

·

Stayed 5 nights

The breakfast, for $13, was beyond belief. Nothing on the buffet was even worth $3 let alone $13 The chicken tenders were over done and what there was of anything else was hog slop. Not that I would feed it to my pigs. Worst breakfast ever thank goodness we left and ate elsewhere.

10

Jeremy

Nov 13, 2023

·

Stayed 1 night

The staff was amazing, very helpful and knowledgeable, they really made our stay outstanding. Our service in the restaurant for breakfast could not have been better, our waitress was friendly, professional and prompt, food was cooked to expectation and the restaurant itself, was very clean.

6

Kyle

Feb 19, 2023

·

Stayed 1 night

$15 breakfast buffet of powdered eggs and rock hard biscuits. Anytime there was water used on our side of the hotel it sounded like being in a water park from our room. There was a new touch screen thermostat on the wall that wasn’t even connected to anything. It was like a prop. If I’d have slept longer than 30 minutes the whole thing would have been comical

6

Steven

Jan 11, 2023

·

Stayed 19,367 nights

Advertised as bar/restaurant on site. Both were closed for night. Pool was shut down. Elevator was loud and jerky. Only 2 vending machines and neither one worked. Did get a water from front desk after going down twice. Seemed to be clean and staff were very friendly and helpful. Did not seem special for rewards member

2

jennifer

Feb 17, 2023

·

Stayed 1 night

We were to have a free breakfast with our room booking but the dining and kitchen were closed. We had to go out and spend over $30 for breakfast that we should have had for free. And this was a weekend stay. Very poor management.

2

Lester

Jun 5, 2023

·

Stayed 2 nights

Had a large group stay for a softball tournament. Some people received breakfast vouchers but others were expected to pay. We were woken up from someone trying to enter our room around 11pm. The staff gave out keys to someone checking in to our room. Thankfully our safety lock was closed so they didn’t make it in. A hour prior to that our daughter was in there watching tv while we were on patio with other parents. Thankfully the person didn’t check in before we returned to our room. The staff apologized but offered nothing but a apology and really didn’t seem very concerned with the situation.

6

Carrie

May 5, 2025

·

Stayed 1 night

Just didn’t like the fact that you had to pay a separate fee for breakfast

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Month	Average price
January	$107
February	$108
March	$121
April	$114
May	$111
June	$123
July	$118
August	$111
September	$158
October	$122
November	$117
December	$106

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18 $133	19 $141
20 $118	21 $125	22 $118	23 $118	24 $118	25	26 $148
27 $113	28 $112	29 $108	30 $109

Su	Mo	Tu	We	Th	Fr	Sa
				1 $107	2 $109	3 $109
4 $112	5 $114	6 $109	7 $111	8 $109	9 $112	10 $106
11 $110	12 $109	13 $109	14 $123	15 $130	16 $142	17 $123
18 $107	19 $110	20 $110	21 $110	22 $107	23 $118	24 $112
25 $107	26 $110	27 $110	28 $110	29 $107	30 $107	31 $107

Holiday Inn Battle Creek by IHG

Prices for Holiday Inn Battle Creek by IHG

Monthly average prices

About this property

Location

Room options

Standard Room, 1 King Bed, Roll-In Shower (Communications)

Room, 2 Queen Beds, Mobility Accessible (Communications, Roll-In Shower)

Standard Room, 2 Queen Beds

Standard Room

Standard Room, 1 King Bed

Standard Room, 1 King Bed with Sofa Bed

Standard Room, 2 Queen Beds (Additional Living Area)

Suite, 1 Bedroom, Jetted Tub

Standard Room, 2 Queen Beds, Accessible Bathtub (Communications)

Suite, 1 Bedroom

Standard Room, 1 King Bed, Accessible Bathtub (Communications)

Guest reviews of Holiday Inn Battle Creek by IHG

Who stays here?

What guests think

Property Policies

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Optional extras

FAQs about Holiday Inn Battle Creek by IHG

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